hannah mitchell cv 2016
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Curriculum Vitae
Hannah Mitchell
4 Davenport Church Langley
Harlow Essex
CM17 9TF Mobile 07884 664335
02/06/1998 PERSONAL STATEMENT: I am interested in securing a position in order to gain more experience. I think that I am a suitable candidate as I am confident and well-presented while being polite, reliable and hard working. I am able to follow instructions while being able to use my own initiative to problem solve. I would like a role that is has room for progression as i am self motivated amd like challenges. CURRENT FULL TIME POSITION I am currently working at FairPlane UK as a claims administrator. (March 2015 - Present) Claims administrator duties:
• Answering incoming calls from new and existing clients • Making calls to new and existing clients • Updating clients on their claims position • Reviewing new potential claims to see if they have a valid claim • Managing a busy inbox and replying to clients and airlines accordinly • Franking and sending the post • Creating and requently updating a claims administrators guidebook • Training new starters • Scanning court documents and any other general correspondence
MOST RECENT TEMP POSITION: (15th February 2016 – 26th February 2016) Temping at Bupa Home Healthcare in the pharmacy team. Filing and writing prescriptions for current patients. May 2015 - October 2015 POSITION:
I worked at Global Pay Solutions LTD as an administrator on compliance team. (May 2015- October 2015) General administrative duties:
• Answering phone call and email queries • Document filing • New data entry • Updating spreadsheets • Scanning and saving documents • Invoicing • Calculating and processing expenses • Final checking of bank details • Working in the post room/sending out post • Using the franking and folding machine
EDUCATION/QUALIFICATIONS: Passmores Academy Traceys Road Harlow Essex CM18 6JH 2009 - 2014 SUBJECT TYPE GRADE
Art GCSE C
Art BTEC Merit (B)
Business GCSE B Citizenship GCSE C
English GCSE C
Maths GCSE C
Science GCSE F
Textiles GCSE C
CURRENT EXPERIENCE: 2 Day work experience at GlaxoSmithKline in 2010. 10 day work experience at GlaxoSmithKline in 2013. Duties include:
• Organising files • Updating spreadsheets • Working in the post room sorting and delivering the post • Helping in reprographics with printing of media (documents and posters)
• Assisting the auditorium technicians with the set up of lights, cameras and microphones for large managerial meetings
August 2014 – January 2015 Christmas temp working at Matalan Harlow. Duties include:
• Tidying the store • Customer service • Working on the tills • Unpacking and putting out stock • Answering customer phone call enquiries
14th May 2015 – October 2015 working at Global Pay Solutions LTD as an administrator for Compliance team. October 2015 - Febuary 2016 Temp work Bupa Home Heathcare BT Sport (rining existing clients to arrange a day they can have a screach TV box installed) HOBBIES AND INTERESTS: I am interested in Performing Arts and was part of Stage Coach which is a performing arts school. I would eventually like to work in the Media Makeup industry working on film sets and fashion shows. This would include wig and costume making and providing make up services to artists and models. My ambition is to eventually work in Media Makeup working on film and Television sets specialising in wigs and facial hair. I like anything that allows me to be creative. I also enjoy socialising with friends and going to new places. REFERENCES: Matalan The water gardens Harlow Essex CM20 1AR 01279 620690