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HansaWorld University System Administrator Training Material HansaWorld Ltd. May 2009 Version 6.0

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HansaWorld University

System AdministratorTraining Material

HansaWorld Ltd.May 2009

Version 6.0

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TABLE OF CONTENTS:TABLE OF CONTENTS:..........................................................................................2

GOAL...................................................................................................................5

INTRODUCTION...................................................................................................5

Work Flow..........................................................................................................5

USER INTERFACE.................................................................................................8

The Master Control Panel.....................................................................................9Personal Desktop.............................................................................................9

Windows............................................................................................................9Browse Window...............................................................................................9Record Window..............................................................................................10

Button Bar........................................................................................................11Paste Special.................................................................................................11Drag and Drop...............................................................................................12

Features in Reports...........................................................................................12Searching in Reports......................................................................................12Recalculating reports......................................................................................12Drill-down.....................................................................................................12

Attachments.....................................................................................................13

INSTALLATION .................................................................................................15

Download and Install.........................................................................................15Contents in the HansaWorld Folder......................................................................15Starting HansaWorld, Companies and Databases...................................................16

Single-user...................................................................................................16Multi-User ....................................................................................................20Changing the Company Name..........................................................................20Modules, Users and Companies........................................................................21Adding and Changing Companies.....................................................................22

THE DATABASE KEY - ENABLER.........................................................................24

Enablers Setup Manually....................................................................................25Applying for an Enabler......................................................................................26

BACKUPS, IMPORTS AND UPDATES...................................................................28

Backing up your Data........................................................................................28Importing and Restoring from a Back Up..............................................................30Updating from Previous Versions of HansaWorld....................................................30The Rebuild Stock Maintenance...........................................................................31

The Admin Client...........................................................................................31

THE SYSTEM MODULE........................................................................................33

Settings...........................................................................................................33Access Groups...............................................................................................33

Logging In................................................................................................................................................................35The System Administrator Client.............................................................................................................................35

Auto Actions..................................................................................................36Company Info................................................................................................36Configuration.................................................................................................37Date and Numeric Format...............................................................................37

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Display Groups..............................................................................................38Internet Enabler............................................................................................38Fiscal Years...................................................................................................38Locking.........................................................................................................39Number Series Defaults..................................................................................40Reporting Periods...........................................................................................40

Registers..........................................................................................................41The Company Register....................................................................................41The Person Register.......................................................................................41

Change Password.....................................................................................................................................................42Create Mailbox.........................................................................................................................................................42

The Form Register..........................................................................................42Text Objects.............................................................................................................................................................43

Maintenance.....................................................................................................46Create N/L Transactions..................................................................................46

Reports............................................................................................................47Company Info................................................................................................47Person List....................................................................................................47System Documentation...................................................................................47

Imports............................................................................................................48Exports............................................................................................................48

Company Text Backup, Database Text Backup...................................................48

THE TECHNICS MODULE....................................................................................49

Introduction.....................................................................................................49Settings...........................................................................................................50

Old Registers.................................................................................................50Fax Settings..................................................................................................50Logging Control.............................................................................................51Mailboxes......................................................................................................53

Automatic Reply......................................................................................................................................................55Shared Blocks................................................................................................56Shared Registers............................................................................................57Timed Operations...........................................................................................59

Registers..........................................................................................................61Program Mode...............................................................................................61

Header......................................................................................................................................................................62Server Card..............................................................................................................................................................62Other Cards..............................................................................................................................................................62

E-Mail Queue.................................................................................................63Multi-user.................................................................................................................................................................63Single-user...............................................................................................................................................................63

Fax Queue.....................................................................................................63Presentations................................................................................................64Signatures....................................................................................................64

Reports............................................................................................................65Company Info................................................................................................65Export/Import Format.....................................................................................65HAL Profile....................................................................................................67Report Status................................................................................................67Person Access Group......................................................................................68Setting List...................................................................................................68

Maintenances....................................................................................................69Convert… to Contacts.....................................................................................69System Message............................................................................................70Unshare Register...........................................................................................71

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Update Fax Numbers......................................................................................71Remove from Fax No. ....................................................................................71

EXERCISES........................................................................................................72

Theory Questions..............................................................................................72Practical Exercises.............................................................................................72

The System and Technics Module.....................................................................72Extra Exercise: The Forms Register..................................................................74

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GOALThis document serves as the training material for system administrator/s. It is a guide through the technical parts of your HansaWorld system and provides a comprehensive description about the configuration and administrative settings in the system.

After a short introduction, this material will include a chapter about the basic structure of HansaWorld and allow you to familiarise yourself with the user interface. The next chapter provides an overview of the installation, startup and initial setup of HansaWorld.

The main tasks of a system administrator are however focused on two modules, namely the System and Technics Modules. They contain most of the settings and system information necessary for the administration and maintenance of the system and its users. These two modules are described in great detail within this material.

INTRODUCTIONHansaWorld Enterprise and Express are integrated accounting, CRM and ERP tools for working with Sales Order Processing, Stock Control and the Sales, Purchase and Nominal Ledgers, and for keeping track of contacts with Customers, organising mailshots and for planning Activities of all kinds.

A HansaWorld system consists of two or more modules which interact with each other in several ways. Each module uses a number of Registers, or files, in which all information of a particular type is stored. For example, all information regarding contacts is stored in the Contacts Register and all information regarding items is stored in the Items register.

Work Flow

The administration of a company is always associated with a certain flow of tasks and work. In a typical trading company, for example, items are purchased from a group of suppliers, goods are received and put into stock, sales orders are processed, stock levels are checked, goods are shipped and invoices issued, and payments are made and received.

A modern financial system like HansaWorld is designed to automate as many administrative tasks as possible. If information is entered in one part of the system, there should be no need to enter it again elsewhere. Information should be recorded for re-use, and it should be available throughout the system.

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The Administrative Workflow in a Business

Operative Flow (of Goods)

N/L

P/L S/L

PURCHASE SALES

SUPPLIER RECEIVING STOCK SHIPPING CUSTOMER

Goods Rec

Stock

Delivery

Order

Del Note

Quotation

Receipt

N/L TransN/L Trans

Payment

Invoice

Purch Ord

CRM

Invoice

The above illustration shows a simplified description of the interaction of functions and information (messages) in a traditional trading business. The basic physical flow is shown at the bottom, with “operative” functions handling the goods as they are received, stocked and shipped. The rectangles above the operative flow are “administrative” functions that handle the flow of information in the business. The smaller rectangles are messages containing information that is passed around in the business. The dashed frame is the boundary of the business; although Suppliers and Customers are on the outside, there is a continuous exchange of information with them.

One of the administrative tasks is to keep the organisation’s “memory”. This is done with the help of files and registers, where information about business events is kept. The following picture shows the same structure as above, but the messages have been removed and are replaced by the registers kept by the business.

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SALESORDERS

CustomersItemsQuotationsOrders

STOCKGoods ReceiptsDeliveriesStocks

PURCHORDERS

SuppliersItemsPurchases

P/LInvoicesPaymentsP/L

S/LInvoicesReceiptsS/L

N/LAccountsBalancesTransactions

SUPPLIER RECEIPT STOCK DELIVERY CUSTOMER

Basic Registers in a Trading Business

Operative Flow (of Goods)

HansaWorld’s modular design provides a number of standardised tasks for each functional area in a business. The design is very flexible, allowing many different business types to use the software. In HansaWorld it is always possible to access information immediately from another module. If, for example, the person involved with Purchase Invoices needs some information about a Sales Invoice; then it is immediately available to them without any need to leave the system (subject to the person having the necessary access rights).

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USER INTERFACEWhen a database has been opened or created, HansaWorld’s desktop will appear, with the Master Control panel in the centre of the screen. The icons in this panel are used as shortcuts to different parts of the program.

Most operations in HansaWorld can be executed in three different ways—

Selecting an option from a menu

Clicking a button in the Master Control panel

With a keyboard command

Use the method you feel most comfortable with. In the beginning you may find it easiest to select from menus or from the Master Control panel, but when you get more used to the program, you will find the keyboard commands faster to work with.

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The Master Control Panel

HansaWorld’s work area contains a single, movable tool palette; the Master Control panel. It contains the Personal Desktop and four rows of buttons. The buttons in the first two rows, named ‘Personal’ and ‘Company’, are mostly control functions. Those in the third row, named ‘Routines’ are used to execute and set standard defaults and run routines according to the module. The fourth row, named ‘Registers’ vary with the selected module. Since the Master Control panel is always visible to the user, it is often more simple to use the buttons containing the functions than to select them from the menus.

The Master Control panel can be brought to the front at any time, even when it is closed. You can either use the ‘Master Control’ item on the File menu, or alternatively, Windows and Linux users can use the keyboard shortcut Ctrl-M, while Macintosh users can use -M.

Personal Desktop

The area on the right of the Master Control panel is known as the “Personal Desktop”. This is a personal work area where you can move certain records, registers, reports or Maintenance functions that you use frequently. This allows you easy access. You can open a record or register or run a report or Maintenance function from your Master Control panel at any time, without first having to find them in their standard place in HansaWorld. The Personal Desktop is therefore similar to a list of Bookmarks in a browser.

Windows

HansaWorld allows you to open and work with multiple windows on your screen simultaneously. These windows can be adjusted to your individual preferences. You can save attributes such as size, sort order and position for a particular window using the function ‘Save Normal Position’ in the Window menu.

Browse Window

Browse windows are used to display lists of records. Clicking a register button in the Master Control panel will open a browse window listing every record stored in that register. In a browse window, you can search for a certain record and select a specific record for processing.

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Record Window

A record window is opened when you open a specific record from a browse window by double-clicking, and when you create a new record.

Record windows are used to enter, view and edit individual records. The heading may read ‘New’, ‘Inspect’, ‘Update’ or ‘Deleting’, depending on the circumstance. All data entry to HansaWorld is made in windows of this type.

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Button Bar

At the top of each record window there is an area known as the Button Bar. This contains a set of buttons—

Use these buttons to go to the previous, or the next record respectively. Alternatively you can use the keyboard shortcuts: PgUp and PgDn (Windows/Linux ), or -- and -+ (Macintosh)

In several record windows, such as those for Invoices and Orders, there is an Operations drop-down menu available. This contains different functions depending on the window.

Click this Printer icon to print the current record. The Printer icon will only appear in the Button Bar when the record window contains something that can be printed directly.

Clicking the Preview icon will cause the current record to be printed to screen in a new window.

Click this button to open the BusinessCommunicator window, for making VOIP calls to any of your contacts.

Click this button to save the current record and to close it. A new blank record is then opened for data entry.

Click this button to save the current record and to create a copy of it. The original record is closed and the new copy is opened.

If the current record has not been saved before, click this button to cancel the data entry process and to close the record window.

This button saves all changes to the current record but does not close it.

Paste Special

When you enter information in HansaWorld, you frequently need to refer to another register or setting. Using the ‘Paste Special’ command, you can find out the information you require from a selection list. Pressing Ctrl-Return/Enter in a field activates the ‘Paste Special’ feature. Macintosh users can press -Return/Enter.

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Inside the Paste- window, you can easily open the records and even change them from this window. Just highlight the record in the ‘Paste Special’ window you want to open and press F2 (Windows and Linux) or -Shift-V (Macintosh). The record is opened, allowing you to make the necessary changes. This is especially beneficial if you recognise some data has changed which you quickly want to update. You can do this from this window directly, without first having to find the record in its proper place in HansaWorld.

Drag and Drop

You can link information in different registers or settings by dragging and dropping. Information can be dragged from the browse window of one register into the record window of another. For example, a Customer Number can be dragged from the ‘Customers: Browse’ window onto an Invoice. With both the ‘Customers: Browse’ and ‘Invoice: New’ windows open, find the correct Customer in the list, click on the Customer Number and drag it to the Customer Number field of the Invoice.

If you have several Companies, information can be transferred from one Company to another by dragging and dropping between browse windows.

Features in Reports

Searching in Reports

A useful function built into all HansaWorld's reports -when printed to screen- is the option to search for a text string within a report. The search string may contain any combination of letters and digits occurring in the report.

Recalculating reports

Select the ‘Recalculate’ command (or use the Ctrl-Shift-R/-Shift-R keyboard shortcut) to produce an updated version of the report, while using the same specifications. If you want to produce an updated version of the report using different specifications, select ‘Reopen Report Specification’ from the Operations menu.

Drill-down

HansaWorld has a unique drill-down feature in reports when they are printed to screen. To use this drilldown function you should click on the text string within the report that is underlined. For example, when you have a Profit & Loss statement on the screen, you can click on any of the Account Numbers in the report, to open the record of the account. This is an easy and unique way to access underlying records from other parts of the system, without first having to find them in their proper place in HansaWorld.

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Attachments

You can attach files, notes or other records to any record in HansaWorld. All record windows contain an [Attachments] button.

If a record has an Attachment, the button has a different icon.

Click this button to work with Attachments (or select ‘Attachments’ from the Record menu). A list of objects currently attached to the record is opened—

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This list/window has its own Operations menu, which contains the functions necessary to attach, view and remove Attachments.

You must save a record at least once before you can add any Attachments. To attach a file to a record, open the record in question and click the [Attachments] button. Select ‘Attach File’ from the Operations menu. An ‘Open File’ dialogue box will open, allowing you to locate the file to be attached.

If you want to attach files to records, a folder called ‘Attach’ must be present in the folder containing your HansaWorld application. Do not rename any of the files in the “Attach” folder.

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INSTALLATION

Download and Install

HansaWorld can be used in many environments: Windows Vista/XP/2003/2002/Mobile, Macintosh OSX, Linux, Small Devices, IBM iSeries (AS/400), pSeries, xSeries and zSeries, and AIX environments.

The latest version of HansaWorld is always available from the Downloads area of our website, http://www.hansaworld.com. Download the latest version of HansaWorld that corresponds to your platform and operating system.

Then, double-click the file to expand it. In some operating systems (e.g. Windows), an install assistant will open to guide you through the installation. Follow the specified steps of the install assistant.

Contents in the HansaWorld Folder

HansaWorld.exe The HansaWorld application.

Attach (folder) Must be present if you want to attach files to records

Backup (folder) Used for storing daily back-up files.

DBDEF.TXT Basic settings used when a new database is created.

DEFAULT.TXT Basic settings used when a new Company is created..

Demo (folder) Contains demo import files.

HANSA.HDB Database file

hansa.log Main log file

Hob (folder) Contains language and other program files.

Import Folder used for automatic imports

Setup (folder) Import files. Contains both basic settings and backups of example databases.

The following folders should be present if you wish to use certain features, but otherwise need not be present—

Halcust Contains bespoke HAL files e.g. customised reports.

Web Contains files used by the HansaWorld WebShop.

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Shared Should be on the server machine if you are using the FTP server facility.

Tmp Stores downloaded mail attachments. You should delete the contents of the “Tmp” folder regularly.

Webcust Used to store images used in the Web Shop e.g. images of the Items that you sell. This folder should be on the server machine.

Starting HansaWorld, Companies and Databases

Single-user

Start HansaWorld just like any other Windows or Macintosh application, by double-clicking the program icon. HansaWorld will load the database named “Hansa.HDB”. If this is not present in the folder or directory, a new database will be created automatically.

When creating a new database, the first window is ‘Welcome to HansaWorld’ window:

By clicking 'Import Demo', a list of importable files with demo data opens up. Displayed are all files from Demo/ folder. If there is only one file with demo data, then this will be imported automatically.

By clicking ‘Import Textbackup’ a list of importable files opens up. To build a demo database click on the Demo Data file in the list:

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If you have your data available in a text file other than HansaWorld demo data file (e.g a text backup made from another HansaWorld database), copy it into the Backup folder in your HansaWorld application directory. This should be done before you initially start the program and will assist with importing, thus making it faster and simpler.

It is strongly recommended to have a ‘test’ system of HansaWorld on your computer, with either your own data (from some earlier backup) or our demo data, to play around and try out different functions and situations before bringing them to real life and live data.

If you start new company database, then click ‘Master Database’ will lead you through process of creating masteruser:

Enter a new Company:

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Create new User:

If you don’t click on buttons in Welcome to HansaWorld’ window and close it, then HansaWorld will open the ‘Companies: Inspect’ window so that you can carry out this task with less automatics.

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The following fields should be filled in on row 1—

Code Five optional characters, as a coding convention.

Name Company name.

Short Short code for the company name.

TCP/IP The IP address of the server. This should only be used on clients in a multi-user installation to connect the clients to the server.

Port The port number of the server. This should only be used on clients in a multi-user installation to connect the clients to the server.

Having filled in the Company register, the ‘Select Company’ list window will appear automatically:

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Select the Company to work with and press the Enter key.

You can only enter one Company now: if you need more than one, you will be able to add them later in the set-up process. (described in the ‘Modules, Users and Companies’ and ‘Adding New Companies’ sections below).

Multi-User

HansaWorld’s multi-user system consists of a singular server program, which holds and serves the database, as well as multiple client programs, which are installed for users to enter and work with the server data.

For a multi-user installation you need to proceed as follows:

1. Create a network including all the computers and other equipment you are going to use. Use the Windows, Macintosh or Linux System installation tools to install and configure TCP/IP on each machine. Ensure all Windows machines have Winsock 2 (WS2_32.DLL) installed and that all Macintoshes have Open Transport installed.

2. Select one computer as the server computer.

3. If your server is a Linux or Macintosh OS X machine, the HansaWorld server application will not have a graphical interface. For details about the installation on a command line server, please refer to the corresponding chapter on the Website http://www.hansamanuals.com.

Otherwise, install HansaWorld on the server computer, in the same way as described in the previous section for a Single User installation.

4. As in a single-user system, create your first Company, install HansaWorld on each of the client machines.

Working on the server, simply ensure that there is no database file with the name "Hansa.HDB" in the same folder as the HansaWorld application, and launch the application by double-clicking. However, make sure that the "DBDef.txt" and "Default.txt" files are present. A new database is created.

In any case, if you work in a single or multi- user system, you should proceed with the tasks described in the following sections:

Changing the Company Name

The System module is where settings used throughout the HansaWorld system, are determined. You will now use it to enter company name, address and other information to be used in reports and documents such as Invoices. Select ‘System’ from the Modules list in the Master Control Panel. Select ‘Settings’ and in the list, select ‘Company Info’. The ‘Company Info: Inspect’ window appears.

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Enter the name, address and other data as shown in the example illustration.

Modules, Users and Companies

The next task is to ensure that you have been granted access to the appropriate modules and that the correct numbers of users and Companies have been registered. Open the settings of the System module again and select ‘Configuration’ by double-clicking. The ‘Configuration: Inspect’ window appears:

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If you need more than one Company, enter the correct number in the Companies field. Ensure that the numbers of Users, Level 1 Users and Level 2 Users are correct (and in any case is at least 1).

Adding and Changing Companies

If you want to change the company identifier that appears in the title bar of each window, and/or you need more than one Company, you can do this now. Click [Companies], the first button in the 'Registers' section of the Master Control panel. The 'Companies: Inspect' window is opened:

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The Company Name in the second column will appear in the 'Select Company' window, where you will choose the Company you want to work with when you log into HansaWorld. The Short Code is the identifier that appears in the title bar of each window. If either of these are not suitable, change them now.

To create more Companies, click in the Code field in the first blank row and enter information as described earlier, in the section ‘Starting HansaWorld, Companies and Database’. Remember, this should only be done for parts of your business which are completely separate accounting entities to the first Company entered.

If you are creating a new Company, the "Default.txt" text file must be present in the same folder as the HansaWorld application. HansaWorld will use this file to import some basic settings to the new Company.

It is advisable to enter as many Companies as you need before applying for a database key, so that you only need apply for a database key once.

For security reasons, HansaWorld will shut down after any changes or additions have been made in the Company register. Restart the program to continue working.

For each Company added, you should now repeat the process described above, entering the correct company name and address, and ensuring that access has been granted to the correct modules. To change Companies, select 'Companies' from button on Master Control panel and choose another Company in the list that appears.

This work should be completed before applying for a database key.

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THE DATABASE KEY - ENABLERIn order to be able to work with a fully functional HansaWorld system, you need to get an Enabler Key from your local HansaWorld office. This database key enables you to inform HansaWorld that you have a valid licence for the software.

Internet Enablers

To use the Automatic Internet method to apply for an Enabler Key, you will have to instruct your copy of HansaWorld Enterprise to connect to the customer database on the HansaWorld server; which contains details of your contract. A Key will then be downloaded from the HansaWorld server, as will the number of companies and other information to the Configuration setting. Everything previously in the Configuration setting will be overwritten, therefore, you do not need to ensure the Configuration setting is complete or accurate before applying for a Key using this method. All you need do is make sure you have specified your Server Hardware and Server OS in the Configuration setting. You should also make sure you have recorded your company name in the Company Info setting.

Fill in the fields as follows:

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Registered in:

Enter the country where your company is registered. To choose an option, press the Ctrl-Enter key combination.

Customer Code at HansaWorld

Enter the Customer Number allocated to your company by HansaWorld. This can be found on your HansaWorld invoice.

Contract Number at HansaWorld

Enter the Contract Number allocated to your company by HansaWorld. This can be found on your HansaWorld contract.

If you do not have enough information to fill in these fields (e.g. you do not know your Customer Code at HansaWorld), click the [Automatically Fill These Settings] button. Assuming you are connected to the internet, your copy of HansaWorld Enterprise will connect to the customer database on the HansaWorld server and download information to these fields from the customer database.

Save the setting and click the [Register for Automatic Internet Enablers] button. The Registration No. field in the Internet Enablers setting and the Valid Until and Enabler Key fields in the Configuration setting will be filled in automatically. The Valid Until date will be set to three months from the current date or to the end date of your contract, whichever is the closest. Once a month your copy of HansaWorld Enterprise will connect to the HansaWorld server automatically to get a new Enabler Key.

Registration can also be done with the Registration Wizard. This will take you through the registration process step by step.

Enablers Setup Manually

A HansaWorld licence normally gives you the right to use the program for a single database. Each database will normally require its own database key, provided to you on application by your local HansaWorld office or distributor. When HansaWorld is first purchased, this key is absent but HansaWorld will be fully operational for 30 days after installation, allowing time for the initial set-up described earlier.

After 30 days, if the key has not been applied for, HansaWorld will change to demonstration mode: it will remain fully functional, but printing will be disabled. The key can be applied for at any time (before or after the 30 day point), but before doing so you need to ensure the following settings have been done:

First, ensure that you have registered the number of Companies that you need in the Company register. Second, ensure that these companies are all named in the setting ‘Company Info’. Third, make sure you have given yourself access to the modules you require, and finally, make sure that you entered the required number of users in the setting

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‘Configuration’. All these steps are described in greater detail earlier in this manual.

IMPORTANT…

…These four steps to set up your Companies and define the Configuration and Company Info setting have to be completed

- for each company

- BEFORE applying for the database key

On closing the Configuration window, HansaWorld calculates a Control String based on the modules selected and the number of users and Companies entered. This will be visible if the Configuration window is reopened and will be copied by HansaWorld to a second setting; the Enabler setting, where it is used to calculate a Control Code; an eight-digit number.

Applying for an Enabler

At this point, where a Control String and Control Code are known to HansaWorld, the database will enter its demonstration mode 30 days from installation. To gain full use of the program, a database key needs to be acquired and entered. To do this, follow this procedure:

Go to the System module using the icon ‘Select Module’ on the Master Control Panel. Click on the Settings icon on the Master Control Panel. In the list, double-click 'Configuration'. The ' Configuration: Inspect' window appears.

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Enter the expiry date of your HansaWorld contract in the field ‘Key is Valid Until’. Click the [Save] button in the Button Bar to save and close the Enabler.

Contact your local HansaWorld representative during normal working hours and quote the Control String, Control Code and contract expiry date. You may be asked to produce a Company Info report. You will then be given your key.

Enter the key and click [Save] to save the Enabler. This will inform HansaWorld that you now have a full licence for its use.

If, in the Configuration setting, the modules checked are changed or the number of users is altered, HansaWorld will go into demonstration mode. Full use of HansaWorld can be regained by reversing the Configuration setting to its original state.

If a new Company is added to the database, the Valid Until date is changed in the setting ‘Enabler’ or the Company Name is changed in the setting ‘Company Info’ of any existing Company, this will also cause HansaWorld to go into demonstration mode. In this case, however, full use of HansaWorld can only be regained by applying for a new key.

A record of your database key should be kept in a safe place: you will need to enter it again if you ever create a new database by restoring from a back-up file.

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BACKUPS, IMPORTS AND UPDATES

Backing up your Data

It is advised to make a back-up at the end of each day; especially when you have been working with your accounts. With regular backups you can easily restore the database and thus prevent loss of data in case an accident should occur.

HansaWorld’s back-up method is fast and economical. The data is saved as a back-up file that takes up a minimal amount of space, and that is independent of the program versions. Of course, it is also possible to copy the database file as it appears on your hard disk, but this is not so economical in terms of disk space, and a subsequent restoration may not be successful if the version of your HansaWorld application has changed since the copy was made.

To create a back-up, follow these steps—

1. Select ‘System’ from the Module list.

2. Choose ‘Exports’ from the list of options from the ‘Routines’ button in the Master Control panel. The Exports window is shown—

3. Select ‘Company Text Back-up’, if you wish to back up the data in the database relating to the single Company currently selected, or ‘Database Text Back-up’, if you wish to back up the whole database, from the ‘Exports’ window and click [Run].

Usually the ‘Database Text Back-up’ option should be used, as this is the only choice that backs up the entire database. Some registers and settings (e.g. the Configuration setting, Mailboxes and Conferences) are stored at database level, not Company level. These will not be exported by the ‘Company Text Back-up’ option, even if your database only contains a single Company.

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In a multi-user system, the ‘Database Text Back-up’ option cannot be used on a client machine. It can only be used on the server machine, when no other user is logged in.

First, select ‘Quit, Remove Autoserver’ from the File menu and restart HansaWorld. Then, choose the System module from the modules list.

If the server does not have a graphical interface, you can create a back-up file by typing into the Terminal—

./hansa --backup

This will launch the HansaWorld server application, which will then create a backup file and then quit.

HansaWorld offers a second option for back-ups, which is the automatic ‘Run Timed Backup’ feature.

1. The ‘Specify Text Backup’ window appears. This offers you 40 characters with which to describe the back-up file that you are about to create. If it becomes necessary to restore from a back-up, this description will be shown in the list of importable files to help you select the correct one.

Enter an appropriate description and click [Run].

2. If you have chosen to backup the whole database and you have more than one Company, you will now be asked to log in to any company that you have not yet used in this work session. For reasons of security the back-up procedure will be halted if you are not able to log in to all Companies.

3. HansaWorld opens a dialogue where you can name and place the export file. The name of the back-up should include the date the backup was made. Then, click [Save].

It is recommended that the backup file be stored in a folder or directory named “Backup” which should be in the same folder or directory as the HansaWorld application. All back-up files in this folder will be shown in a list of importable files, for if it becomes necessary to restore from a back-up.

A message window informs you about the progress of the export. When the export is finished, you are brought back to the ‘Exports’ list. Close it using the close box.

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Importing and Restoring from a Back Up

Backups are imported in mainly two situations. Firstly, in the case of an accident occurring with your hardware, and secondly, in the case of updates to newer HansaWorld versions. Your backups are imported to restore the database. In both cases, HansaWorld will open with a new database. Please refer to the section “Starting HansaWorld, Companies and Databases” for more details.

To import data you must complete the following steps:

1. Click on the application to launch HansaWorld and login to the application. Next click on the ‘Companies’ icon on the Master Control and next click on the Operations button and select Open Companies Register. The Company Inspect window will appear. In the first line of the matrix type 1 into the Code and the Name field and click on the Save button in the top right hand corner of the window.

2. The ‘Select Company’ window will appear. Select the company you have just created and press Enter. Now, an Import window will appear, displaying a list of possible import files.

3. Choose the file of your back up and double click on this. The data will begin to import into the system. Once the import has completed the system will shut down. Launch HansaWorld again to continue working.

Updating from Previous Versions of HansaWorld

The latest version of HansaWorld is always available from HansaWorld’s website, http://www.hansaworld.com, from where updates should be obtained. If you are online, clicking the [Hansaworld.com] button in the Master Control panel will take you to this site.

To update, follow these steps—

1. Before installing the new version, create a database back-up as described above.

2. Download the new version of HansaWorld and install it in a new folder or directory.

3. Ensure that the new folder or directory contains the “DBDef.txt” and “Default.txt” files, but not a “Hansa.HDB” file. Ensure it also contains a folder or directory named “Backup” in which you place the back-up file created in step 1.

4. Copy the following folders and their contents from the old HansaWorld folder to the new one: “Attach”; “Halcust”; “Shared”; “Tmp”; “Web”; and “Webcust”. You may not have all of these folders in your installation: if so, copy the ones that you do have and don’t worry about those that are missing. Do NOT copy the “Hob” folder.

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5. Launch the new HansaWorld application. A new database is created.

6. Import the back-up created by the previous version of HansaWorld using the procedure described in the previous section, ‘Importing and Restoring from a Back-up’.

It is recommended that backing up, restoring and updating are carried out on the server machine in multi-user systems. If this is not possible, a single client machine should be used. If you have separate backup files for different Companies, they should be imported individually. Attempting to import them simultaneously using different client machines can result in data being lost.

In multi-user systems, the new HansaWorld application should now be installed on all client machines. Repeat steps 2, 3, 4 and 5 above on each machine.

The Rebuild Stock Maintenance

When you update from a previous HansaWorld Enterprise 5.1 version, you need to run this maintenance, due to changes that has been added to the Stock Module. This section should act as an overview about what should be taken into consideration.

In older versions, the Cost Accounting setting consisted of two separate settings. You could find the Cost Model setting in the Sales Ledger and the Cost Accounting setting, which only contained checkboxes, in the Stock Module. From HansaWorld Enterprise 5.1 these two settings were merged. The new setting is now called Cost Accounting; it is in the Stock Module and it contains both prior settings.

The Cost Model, Delivery in the old Cost Model setting corresponds to the ‘Don't Post Cost on Deliveries’ checkbox in the new Cost Accounting setting.

When upgrading from a version prior to 5.1, before running the Rebuild Stock Maintenance, you have to check that the Cost Accounting setting in the new version contains the same specifications as the Cost Accounting and Cost Model settings in the old version. Stock will be rebuild according to what you have specified in this setting. Your item history records, reports and numbers will be correct only if the settings in both HansaWorld versions are identical. Now you can proceed to work in the new version without descrepancies.

The Admin Client

In multi-user systems, almost all work done on a client machine will be saved in the database on the server, and will therefore be available to the other clients immediately. For example, a change made from a client machine to the Printers setting will immediately affect printing from all other clients.

In a very small number of cases, the work will be saved in the database on the client machine and will therefore only affect the operation of that

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client. These special cases are the E-Mail Aliases, E-Mail POP3 Servers and Gate-ways settings in the Technics module, the Page Setup settings and Company register in the System module.

To change these settings and registers in the server database you must either work on the server itself, or you must log on from a client as the system administrator, and then change to “Admin Client” mode. You must use the second method if your server does not have a graphical interface, or if it is otherwise inconvenient to work on the server (e.g. it is in another building). If you need to change the Company register on the server, close the ‘Companies: Inspect’ window and re-open it. It will now show the Companies on the server. Once you have completed the setup work, leave “Admin Client” mode by following the same sequence and choosing ‘Normal Client’ from the Operations menu as the final step.

Before changing to “Admin Client” mode, you should check that no other users are logged in. If you change the Company register on the server, the server will shut down, so you will need to close the client as well.

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THE SYSTEM MODULEThis module contains settings and registers used collectively by the other modules, including the Chart of Accounts and Objects. It is also where the administration of users, including the allocation of access rights to other modules, is carried out.

Settings

Access Groups

Access Groups are a part of HansaWorld’s security system. You can define a number of Access Groups, each specifying access to one or more parts of the program. Each member of personnel, when entered to the Person register (described later in this chapter), can then be allocated to one or more Access Groups.

As you create Access Groups, give each a unique identifier in the Code field, and enter a description in the Text field.

Each Access Group can have multiple subgroups, separated by a comma. These can be entered to Access Groups field. Multi-levels can be set up and there is no limit.

For example one person can have 2 Access Groups assigned: SALES and RENT. In that case a person has access rights from both groups. Although when same action is described in both Access Groups, then the one from the last group takes effect.

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Lets say in SALES there is full access assigned to Invoices register, but in RENT there is read only access assigned to Invoices register, then a person will eventually have read only access.

The grid is used to determine the areas of HansaWorld to which members of the Access Group will be given access, and the level of that access. You can allow or disallow access to any module or any component of a module (such as a particular register or setting). Access can also be defined for Documents, Reports, Exports, Imports, Maintenances or single actions. In this way you can set up very detailed access groups.

The following access levels can be determined:

Browse Allows access to the browse and 'Paste Special' windows only. Searches can be performed. Records cannot be entered or modified.

Browse/New

Allows access to the browse and 'Paste Special' windows and the creation of new records. Existing records cannot be viewed, changed or copied.

Read Allows access to the browse window and the double-clicking of items so that they can be viewed in an inspect window. Records cannot be entered or modified.

This attribute can also be applied to reports, allowing them to be printed to screen but not to a printer or to a text file.

Read/New Allows access to the browse window and the double-clicking of items so that they can be viewed in an inspect window. New records can be created. Existing records cannot be modified, but they can be copied.

If you want to allow 'Paste Special' access to a register or setting to which access is otherwise denied, you should grant Browse or Read access to that register or setting. For example, if a user only has access to the Sales Ledger, you should grant them Browse or Read access to the Account register if you want them to be able to choose Sales Accounts in Invoices.

You can allocate access to the various parts of HansaWorld using one of two methods, by specifying one of the two “Start From” alternatives. These can be described as follows:

No Access This option excludes members of the Access Group from all modules except those listed in the grid. You should use the first row(s) of the grid to specify the module(s) that members of the Access Group are to be allowed to use, selecting 'Full' in the third 'Paste Special' list. This will give full access to those modules (including to all registers, settings and reports). You can then exclude users from particular

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parts of those modules if necessary. No access will be given to modules that you have not listed.

Full Access If this option is used, members of the Access Group will be allowed full access everywhere except those areas listed in the grid.

Note that it is only possible to restrict access to Persons that belong to an Access Group. Persons that do not belong to an Access Group will have full access to your HansaWorld system.

Logging In

By default, the Nominal Ledger is the first module that you will see when you log in to HansaWorld. If you want another module to be active on log-in, but otherwise do not want to restrict access in any way, this can be achieved using Access Groups. Enter an Access Group that Starts from Full Access and with a single module listed in the grid: the module that is to be active on log in. Assign this Access Group to the Persons as appropriate.

The System Administrator Client

In multi-user systems, it is recommended that at least one member of staff acts as a system administrator; being able to use the Technics module on a client machine when other users are logged in. To implement this, the Person record for that administrator should belong to an Access Group that Starts From Full Access and explicitly grants full access to the Technics module:

An overview over persons and their access groups and conference access can be gained using the report ‘Person Access Group’ in the Technics Module. For more details please refer to the corresponding section later in these materials.

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Auto Actions

This setting determines the rules for automatic document printing.

Company Info

This setting is used to enter your company’s name and address, and other particulars. This information will be printed on all documents. Please refer to the section named ‘Changing the company name’’ in the first chapter of this manual for full details of this setting.

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Configuration

This setting is used to register which modules have been purchased, how many Companies there are in your HansaWorld database and how many users will have access to the system. Once this has been done, HansaWorld will generate a Control Code, which should be quoted when it is necessary to obtain an Enabler Key.

The setting is fully described on the ‘Modules, Users and Companies’ pages within the second chapter of these materials.

Date and Numeric Format

Use this setting to ensure your HansaWorld installation uses your preferred date and number formats.

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If the Century check box is switched on, HansaWorld will display the century digits in all dates. However, you do not have to type the extra two century digits, they will be added automatically by HansaWorld. If you enter “100406” in a date field, HansaWorld will change it to “10-04-2006”.

Display Groups

This setting allows you to divide the employees of your company into groups. These groups might represent different types of work or the various departments in your company. Dividing employees into Display Groups will help with resource planning and with classifying Activities in the CRM module. Many reports in the CRM module can list the Activities recorded, scheduled or carried out by the Persons belonging to a particular Display Group. The Employee Time Statistics report can compare the work carried out by the various Display Groups.

Internet Enabler

Please refer to the section named ‘The Database Key’ in the first chapter of this manual for full details of this setting.

Fiscal Years

HansaWorld has a multi-year database. This means that Transactions, Invoices etc. from several years are stored in the same database. Closing balances for all accounts at the end of one financial year are automatically converted into opening balances for the beginning of the next fiscal year. The multi-year database thus simplifies your end-of-year procedures.

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In this setting you can define the fiscal years to be applied. Each year must have a Code, and can be between 6 and 18 months in duration. The Code will be used as a prefix for Transactions entered directly to the Transaction register in the Nominal Ledger.

Note that Fiscal Years should always be listed in chronological order as shown in the illustration. You cannot insert new Fiscal Years at the top of the list, or remove old Fiscal Years. You should not make any changes to a Fiscal Year once a transaction has been posted.

HansaWorld will issue a warning whenever an attempt is made to post a transaction whose date does not fall in a Fiscal Year as defined in this setting.

Locking

This setting allows you to close an accounting period to prevent the further entry of new or altered transactions. This is done by specifying a cut-off date. Once a date has been inserted, no transactions whose Transaction Date is on or before this date will be permitted. Because Locking is carried out by specifying a single date, months or period and should be done chronologically.

HansaWorld does not force you to close months or periods, but this setting allows the use of such a feature if necessary.

Once you have entered a date in any of the fields in this setting, you will usually only be able to change that date to a later one. You will not be able to change it to an earlier date, in order to avoid confusion of your transactions and management reports, you will not be able to change the transaction to an earlier date. (e.g. Balance Sheet, Profit & Loss report, etc). However, in some exceptional circumstances, it may be appropriate to change a locking date to an earlier one. If you want to do this, you must

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belong to an Access Group where Full access has been granted to the ‘Allow to Change Locking’ Action.

Number Series Defaults

HansaWorld allows the definition of several Number Series (number sequences) for use in generating Order Numbers, Invoice Numbers, Transaction Numbers and other records. By default, HansaWorld will select the next available number from the first Number Series defined for the current period whenever a new record is created.

This default number series of this setting can be overridden if the current user has a Number Series specified on the ‘Ser Nos’ card of their record in the Person register.

Take care to specify a number in each field that falls in a recognised Number Series. If a number is specified that is not in a Number Series, new records in the affected register will not be given serial numbers when they are created. The implications of this are quite far reaching: for example, Invoices will not be created by any of the remote Invoice creation functions (e.g. from Sales Orders). This situation will be most common in cases where Number Series are tied to a period such as a calendar year and that period ends.

If you are not using Number Series, HansaWorld will normally start numbering transaction records from 1.

Click [Save] to save any changes and close, or the close box to close without saving changes.

Reporting Periods

This setting allows you to name and define certain time periods. These should be the periods that you will commonly use when producing

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reports: using ‘Paste Special’ from the Period field of a report specification window will bring up a list of the Report Periods entered in this setting. For example, if you want to produce monthly reports you should define each month in the setting.

Once memorised, the Code can be used as a fast way of choosing a Reporting Period. Note that the Reporting Period in the first row of this setting will be offered as a default wherever a Reporting Period is required.

Registers

The Company Register

If your business is one where there are separate departments or subsidiary companies that keep separate accounts, these can be set up as separate accounting entities in HansaWorld using the Company register in the System module. Each department or subsidiary is termed a ‘Company’. If you set up more than one Company in HansaWorld, each will be completely separate: there will be no common information, although it is possible to copy from one to another using the export and import functions. Separate account balances will be maintained, and each Company within a database can be backed up separately or together.

The Person Register

This register holds information about Persons, i.e. users, employees, sales persons etc. It can be used as part of your HansaWorld security system: each Person can be given a password. Once a single record has been entered to the register, starting HansaWorld will require the entry of a Person’s initials and, if appropriate, a password. However, if the Person register contains a blank record, the password and logging on window will not appear.

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Change Password

Once a user or employee has been entered to the Person register, they will be able to log in to and use your HansaWorld database. For security reasons, therefore, it is recommended that all Persons have their own passwords and that these are changed from time to time.

To set a password for a Person, highlight their name in the ‘Persons: Browse’ window and select ‘Change Password’ from the Operations menu. The following window is opened—

Enter the old password if there is one and then type in the new one twice to ensure that it is correct. Press the Shift-Enter key combination to close the window and save: use the close box if you do not want to save changes. The password is case-sensitive.

Create Mailbox

To create a Mailbox for a Person, first click on the Person in the ‘Persons: Browse’ window and then select ‘Create Mailbox’ from the Operations menu. Only one Mailbox can be entered for a particular Person: if a Mailbox already exists, the function will have no effect.

The Mailbox is opened in a new window named ‘Conference/Mailbox: New’. This means that it has not yet been saved. After amendment if necessary, save the Mailbox by clicking the [Save] button in the Button Bar. Alternatively, if you no longer require the Mailbox, click [Cancel]. For more details concerning mailboxes and how to set the up, please refer to the corresponding section in the chapter about the Technics module.

The Form Register

HansaWorld has a built-in forms editor, which allows the design of all documents used in the program. In the System module, select the Register ‘Forms’ and double-click on a document to open the editing window.

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At the top of the window there are six buttons: [Text], [Line], [Frame], [Field], [Picture] and [Page Sum].

Text Objects

To add a new text element to the Form, click the [Text] button and then draw the object where you want the text to appear. When you release the mouse button, the following dialogue box will appear—

Text Type the text that is to be printed on the Form in this field. This can be up to 80 characters long, but it is limited to one line. To create a text area with more than one line, use the appropriate number of separate one-line text objects. Use the style field to

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assign a font and font style to the text. Styles are defined in a separate setting in the system module.

Lines and Frames

Use these tool buttons to draw lines and frames on the Form. Click either button and then draw the object. When you release the mouse button, a dialogue box will appear where you can indicate the width in pixels of the line or frame, and the pages on which it is to be printed.

Fields A field is an area on the Form where information from HansaWorld’s database is to be printed. The following example from an Invoice Form explains how—

Fields appear as framed boxes containing the field name, e.g. “Del Date”. The box frames are for identification only: they will not be printed.

If you want to add a frame, use the frame button. Above each field is a text object which identifies the information shown in the field.

To add a field, click the [Field] button, and mark the position of the field. A dialogue box opens:

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Enter the Field Name (use ‘Paste Special’ to see all available Field Names for the Document Type), and paste a style in the Style field. Some fields consist of more than one line. You can modify the spacing between lines (in pixels) with the Vertical Spacing field. Usually the number of pixels that you specify here should be the same as the font size. If you leave this field empty, the lines of text may be printed on top of each other. Click [OK] to save.

Pictures Use the [Picture] button to include a picture in your design. As with other tools, click the button and draw a frame for the picture on the Form. A dialogue box then appears. In the Picture Name field, enter the file name of the picture as it is on your hard disk. Use ‘Paste Special’ to ensure that the file name is spelt correctly. The picture must be stored in the same directory or folder as the HansaWorld database and application. In multi-user systems, the picture should be on both the server and the clients. In the Windows environment, files of BMP format are supported. For Macintosh users, PDF format is supported.

Page Sum Use [Page Sum] button to add subtotals to each page. Any matrix field can be selected.

Properties This menu command opens the ‘Form Properties’ dialogue box. Here you can record the basic specification for the Form currently being edited.

Code A unique code for the Form. If you have created a new Form by copying a template, you must enter a new Code here before you can save it.

Comment A description of the Form, e.g. Invoice.

Document Type

Using ‘Paste Special’, enter one of the available Document Types into this field. When the time

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comes to add fields to the Form, only the fields available for that Document Type will be available in the ‘Paste Special’ list in the ‘Field’ dialogue box.

Printer Dialog

Check this box to force a printer dialogue to be shown each time the Form is printed.

Copies

Use this function to define the number of copies to be printed each time the Form is used, their respective headings and the printer tray from which each copy is to be printed. If you want the headings to be printed, be sure to include the Copy Type field in your Form design.

Send to Back

If you wish certain objects on the Form to appear behind other objects, select them and select this function.

Printing Forms

Once a Form has been designed, you should inform HansaWorld when it is to be printed. This is done by attaching the Form to an item in the ‘Documents’ list in the appropriate module. This is only necessary if you have given your Form a new Form Code using Properties’ from the Operations menu.

Maintenance

Create N/L Transactions

The integration between HansaWorld's different modules means that Nominal Ledger Transactions can be generated automatically from other ledgers and modules (‘Sub Systems’). For example, approving an Invoice in the Sales Ledger can cause the automatic generation of a Nominal Ledger Transaction debiting a Debtor Account and crediting a Sales Account and, if appropriate, a VAT Account. This feature is controlled using the setting Sub Systems in the Nominal Ledger.

If you are not using this feature, this function allows you to create appropriate Nominal Ledger Transactions in batches from different Sub Systems.

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Reports

Company Info

This report is effectively a print-out of the Company Info setting. It also shows licensing information such as the Control String and Control Code. It is sometimes necessary to print this report when applying to your local HansaWorld representative for an Enabler key.

This report can be found in the System module and the Technics module.

Person List

This report lists the records in the Person register. It shows each Person’s initials and name, the Sales Group, Job Group, Job Description, Cost and Price per Hour, Bank Account details and Email Address.

System Documentation

System Documentation produces a number of lists showing the records that have been entered to certain settings. It can thus be used to describe the contents and set-up of your system. It may be a good idea to check the contents of your system from time to time.

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Click the check boxes for each option that you would like to be included in the report and click the [Run] button in the Button Bar.

Imports

The ‘Imports’ function provides for the importing of data from exported text files, or from other applications such as spreadsheets. The function is selected by clicking ‘Imports’ under ‘Routines’ on the Master Control panel. Please refer to the section named ‘Importing and Restoring from Backups” in the third chapter of this manual for full details of this setting.

Exports

Company Text Backup, Database Text Backup

These functions provide an effective way to backup your data. It is also possible to copy or duplicate the database file as it appears on your hard disk, but HansaWorld’s method has two advantages—

The backup file takes up very little space.

The backup file is independent of the program version. IT CAN ALWAYS BE USED, whereas a new version of the HansaWorld program (for reasons of internal updates in the program) may have difficulties in reading old database files.

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THE TECHNICS MODULE

Introduction

Apart from the entering of records representing members of the personnel, to the settings and registers in the System Module, additional configuration work should be carried out in the Technics Module. You can access the Technics Module in two ways:

1. Usually, the Technics Module is only available on the server, when no other user is logged in. If the server is running, you must first select the function ‘Quit, Remove Autoserver’ from the File menu and restart HansaWorld before you can use the Modules menu.

2. If 'Technics' is not available on the Modules menu, the probable reason is that you have logged on as a person that does not have access privileges for this module. If you are the system administrator, it is recommended that your Person’s record should belong to an Access Group that Starts from Full Access and explicitly grants full access to the Technics module:

If your person’s record belongs to such an access group, you will be able to enter the Technics module by clicking on the icon [Select Module] on the Master Control Panel. A person that is to act as a System Administrator should usually belong to such an Access Group.

The Technics module is the place where HansaWorld handles all the major configuration tasks and technical settings for the system

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Settings

Old Registers

There are four “Old Register” settings within the Technics module:

1. Contact Persons (Old Register)

2. Guests (Old Register)

3. Supplier Categories (Old Register)

4. Suppliers (Old Register)

These four settings should not be used!

Prior to HansaWorld Enterprise 4.3, Customers, Suppliers and Guests were stored in separate registers. These registers were merged into the single “Contact” register that is now used. For the reason that existing customers may still use the old registers, these old registers have been kept in the system, but moved to the Technics module, where they are listed as settings.

If you have contact persons entered in one of these settings, you can edit them, but you cannot add new contacts. New contacts can only be added to the new unified Contacts register. When upgrading to a newer version of HansaWorld Enterprise it is strongly recommended to convert these old contacts and merge them in the new Contacts register using the maintenance functions ‘Convert Contact Persons/ Guests/ Suppliers to Contacts, in the Technics module.

Fax Settings

In some larger installations it can be useful to set up a fax server to fax documents to their recipients. HansaWorld can be configured to act as a fax server, which means it periodically searches the data server for fax jobs, which will then be sent out as a batch automatically, after a specified interval. The default interval is 30 seconds.

Detailed instructions to set up print and fax servers are described under the section “System Module”.

If you have set up a Fax Server, use the Fax Settings to specify a type of Fax Modem that is connected to the Fax Server machine.

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Fax Modem Type

Specify here the type of fax modem that is connected to your fax server machine.

Fax Baud Rate

Enter the speed of your fax modem in bps here.

Port Specify here the hardware port used for communication between the fax server computer and the modem.

Dial Prefix If the modem needs to dial a number (e.g. to get an outside line) before the fax number itself, enter that number here.

Speaker Tick an option to choose when you want to hear sound from the modem.

Resolution Tick an option to choose the resolution of faxed documents

When the setting is complete, save it by clicking the [Save] button in the Button Bar.

Logging Control

For every record there is a History function. Activating this function by choosing ‘History’ from the Operations Menu will allow you to view the change history of the particular record.

To use this function, you must first instruct HansaWorld to store the change histories of records. This is done using this setting ‘Logging Control’.

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Use the grid to tell HansaWorld the registers for which you wish to keep a history of the changes made to each record. No history will be kept for registers not listed in the grid. Note that maintaining record histories will cause the size of the database to grow quickly.

Register In the Register column, use 'Paste Special' to select the register for which a history is to be kept.

Type In the Type column, use 'Paste Special' to select an option, as follows:

No Logging No change history will be kept.

Log User and Time

Whenever a record in the register is created or modified, the history will show the date and time this happened and the initials of the Person responsible.

Keep Original Record

Again, the history will show the date and time each record was created or modified and the initials of the Person responsible. In addition, every modification of each record will be recorded.

Click the [Save] button in the Button Bar to save the Logging Control setting. Then quit and restart HansaWorld.

Once this has been done, to view the change history of a record, first open that record in a record window. Then, select 'History' from the Record menu. A list of the dates and times of modifications to the record appears: this can be printed by clicking the Printer icon.

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Mailboxes

Use this setting to set up a personal Mailbox for each Person. This setting cannot be accessed by any other user than the system administrator. All Persons marked as Named Users must have a Mailbox. Persons marked as Concurrent Users do not have to have Mailboxes. If a Concurrent User needs a Mailbox, it must be purchased separately. Please contact your local HansaWorld representative for more details.

You can create Mailboxes using the following methods:

1. In the Technics Module, open the settings by clicking on the [Settings] Icon on the Master Control Panel. From the settings list choose ‘Mailbox’.

2. In the System module, open the Person register and highlight a record in the 'Persons: Browse' window. Select 'Create Mailbox' from the Operations menu.

3. If you have purchased the Module 'E-mail and Conferences', select it by using the [Select Module] button in the Master Control panel. Then, click the [Mailboxes] register, which can also be found in the Master Control panel. This will open the 'Conferences/Mailbox' window that shows the Mailboxes that already exist. Click the [New] button in the Button Bar.

Name Enter the unique name by which the Mailbox is to be identified from elsewhere in HansaWorld. Usually this will be the name of the Person owning the Mailbox. When Mail is sent to this Mailbox, this Name will be used as the address of the Mail. It will also be shown in the 'Paste Special' list of possible addresses.

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IMPORTANT…

…Make sure you type the Name correctly because you can't change it once the Mailbox has received Mail for the first time!

If you have a mixed network (Windows, Linux and/or Macintosh), it is recommended not to use special characters in this field. Special characters may not appear as expected on all machines or platforms.

Comment Any explanatory text about the Mailbox can be recorded here. This Comment is shown in the Who Is Online report.

Class Ensure this is set to "Mailbox" (the default).

User Enter the Signature (initials) of the Person owning this Mailbox. Access to the Mailbox is only granted to this Person (and to the system administrator).

Max No of Mails

Use this field to place a limit on the maximum number of Mails that can be stored in the Mailbox. Leave the field set to zero if you don't want to impose a limit.

If a Mailbox contains more than the specified maximum number of Mails, the older Mails are not removed automatically. This can only be done by the system administrator using the maintenance 'Clean Up Mail Registers' in the Module ‘Email and Conferences’.

Lifespan of Read Mail, Lifespan of Unread Mail

These fields are used if you want to place a limit on the maximum number of days that Mails will remain in the Mailbox. The Lifespan of a Mail is calculated using the date it was last modified, not the date it was created. Leave the fields set to zero if you don't want to impose a limit.

The system administrator can remove Mails whose Lifespan has expired using the 'Clean Up Mail Registers' Maintenance function in the Module ‘Email and Conferences’.

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Closed Check this box if the Mailbox is no longer to be used (Mailboxes cannot be deleted if they contain Mails). Closed Mailboxes will appear in the 'Conferences' window but not in the Mailbox 'Paste Special' list. You will not be able to send Mails to closed Mailboxes. A closed Mailbox can be re-opened at any time.

Conference Access Group

Use the grid to grant access privileges to Conferences. The owner of the Mailbox (the Person whose initials are shown in the User field) will be given access to any Conference that shares at least one Access Group with this list (and to Conferences whose list of Access Groups is empty).

Automatic Reply

An automatic reply can be sent in response to every piece of external mail that is received by the owner of this Mailbox. This will most often be useful when the owner is out of the office and you need to let their correspondents know when they will be returning.

Use the 'Open Auto Reply' function on the Operations menu to create an automatic reply for a particular Mailbox. The owner of the Mailbox can also create their own automatic reply from the Operations menu of the Master Control panel.

Save the Mailbox by clicking the [Save] button in the Button Bar. You are returned to the 'Conferences' window, which now shows the Mailbox that you have just created.

Once a Mailbox has been created, you can still change its specifications. Just highlight the Mailbox to be changed, as shown in the illustration above and click [Properties] in the top left-hand corner of the window.

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Make the changes as necessary and save in the usual way, or, to delete the Mailbox, select 'Delete' from the Record menu. You can only delete Mailboxes if they don't contain any Mail. You can check the contents of a Mailbox by double-clicking a Mailbox in the 'Conferences' window.

You can empty a Mailbox using the 'Clean Up Mail Registers' Maintenance function in the E-mail and Conferences module, provided you have a license for this particular module. Alternatively you can choose to have the 'Mail Cleanup' function run regularly and automatically using the setting ‘Timed Operations’ in the Technics module. This setting is described later in greater detail.

Shared Blocks

This setting applies if you have more than one company in your database.

Although companies within HansaWorld are treated as completely separate accounting entities, sometimes they still need to share the same data. HansaWorld offers an easy way to share data between companies, without needing to enter it twice in the system. Instead the system administrator can use these two settings to make registers and blocks available to every Company in your database.

A Block according to HansaWorld is a setting with matrix columns to be entered. An example of a block- setting is that of VAT Codes:

Above is an illustration of the block VAT Codes (which are set up in the Nominal Ledger). If you want to share a block setting similar to this, the system administrator can do so using the setting ‘Shared Blocks’ in the Technics Module:

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List the blocks that you want to shared between your companies in the column.

You can find out the Vc Code of the blocks using the report ‘Export/Import format’ within the Technics Module. For a more detailed description please refer to the corresponding section later in these materials. In the illustration above, three blocks are shared: The VAT Codes, the languages and the Fiscal Years.

Once you have found the name of the block, you can use the 'Paste Special' feature (Ctrl-Enter/-Enter) to get a list of blocks. This list includes a search field, in which you can type the name or the first few letters of the name, to find it directly.

If “For Companies” and “In Companies” columns are blank, then this block is shared through all companies. If they are filled in with company numbers, the list of companies in the "For Companies" will share the register in a sharing group. This sharing group will be placed in the "In Company". Normally the "In Company" will be one of the "For Companies" or 0 (the global company).

Click the [Save] button to save and close the window, or click the close box if you don't want to save changes. In order to make this changes effective, you have to quit and restart HansaWorld. With the next restart the block will be shared.

Shared Registers

Shared Registers work similarly to shared blocks, with the difference, that you make a whole register available to all companies, not only a setting. For example, you may choose to make the Customer register a Shared Register so that you use the same Customer list in all your Companies.

To set up a Shared Register, open the setting ‘Shared Registers’ in the Technics Module:

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List the registers that you want to be shared in the columns. Use the 'Paste Special' feature (Ctrl-Enter/-Enter) to ensure each register is spelt correctly (an incorrect spelling will mean that the register will not be shared). Click the [Save] button to save and close the window, or click the close box if you don't want to save changes.

In the example illustrated above, the information in the Accounts, Contacts, Currencies and Items registers will be made available to all Companies in the database. When a new Customer is entered in Company A, for example, it will immediately be made available for use in Company B.

Sharing the Account register only means that the static information in the Account register (e.g. Account Number and Name, Account Type and so on) will be shared. It does not mean that there will be a single balance for each Account made up from the Transactions in all Companies. Separate account balances will be maintained for each Account in each Company. If you want there to be a single balance for each Account made up from the Transactions in all Companies, use the Consolidation module.

IMPORTANT…

…If any of these registers in any Company contained any records before they were shared, these records will no longer be available!

If you want to carry on using existing records, you should export them before sharing the register and then import them after sharing the register. To export them, use the 'Base Registers' Export function in the Integration module. To import them, use the 'Automatic' or 'Automatic manual file search' Import functions, in the System module.

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It is possible to remove a register from the Shared Registers setting, but this is not recommended. Depending on the register in question, you may cause your database to be corrupted. If you do follow this course of action, you will no longer be able to use any records entered since you first shared the register, but you will regain access to any records that were previously in each company.

Timed Operations

This is one of the most important settings within the Technics Module. Use this setting to specify routines to run automatically at a specified time.

This setting is mainly used for automatic time back ups. Back Ups in HansaWorld can be done either manually, described in the corresponding section within the chapter ‘Backups, Imports and Updates’ earlier in these materials. Alternatively, you can use HansaWorld’s timed back-up feature whereby a database back-up file can be created automatically every day. To specify when the back-up files are to be created, and where they are to be stored, follow the steps outlined below.

In multi-user systems, this setting can only be done on the server machine, when no other user is logged in. To gain access to the Modules menu, select 'Quit, Remove Autoserver' from the File menu and restart HansaWorld.

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Start Time Specify a time in the Start Time field (using the 24 hour clock). Make sure you enter a time, at which it is likely that no-one will be using HansaWorld. The back-up file will be created at the specified time, even if there are still users logged in to HansaWorld. However, such users will find the speed of operation to be much reduced while the back-up is being carried out. It is therefore highly recommended that a time is specified that is outside working hours, to minimise such inconvenience.

Backup Path

Specify the Database Backup Path, which determines where on your hard disk the back-up files are to be saved. If this field is left blank, the back-up files will be saved in the folder containing the HansaWorld application.

It is recommended that you save the back-up file in a folder or directory named "Backup" which should be in the same folder or directory as the HansaWorld application. All back-up files in this folder will be shown in a list of importable files if it becomes necessary to restore from a back-up.

Database Close/ Database Open

These two settings are only to be used when you back up your data using specialist backup software. In some cases, such software can sometimes fail to create a backup file if the files being backed up are still in use. In this case, you can specify a time when the database will close down for its users, and when it will open up again. In the meanwhile, the database will be dormant, and the back up with the third party software can begin.

Continuous Database Copy

This setting is optional. It allows you to create a copy of the database regularly, after a specified time (in minutes). The copy will be written to the hard drive and be called ‘HANSA.HDB.COPY’. This copying process will run in the background and that is, the users will not lose connection with the server. However the speed can be slower.

Mail Cleanup

Check this checkbox if you want the 'Cleanup Mail Registers' function to run automatically at that time every day. If you use this facility, you must make sure a maximum number of Mails and/or a maximum age has been specified in the setting ‘Mailbox’ in the Technics Module. The time this routine will run will be the same as specified in the field ‘Start Time’.

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Seconds a report is allowed to run before Timing Out

All standard reports, if they are calculated longer than the number of seconds defined in this setting, will be automatically cancelled when the timeout limit is reached. If the user still wants the report, they should run the report again with checkbox "Ignore Timeout Limit" on.

This setting prevent the server from wasting time on reports that user are not waiting for anymore.

Click the [Save] button in the Button Bar to save the backup specifications. Once the timed backup feature has been set up as described above, a new backup file will be created automatically every day at the same time. It will be given the name "TBYYMMDD.TXT" where "YYMMDD" represents the current date. The file will contain a backup comment stating that it was created by timed backup and showing the date and time this occurred.

Registers

Program Mode

The Program Mode Register is the main Register for setting up the server and therewith making this database available to the network in Multi-User Systems. Select 'Technics' from the Modules list in the Master Control Panel. Open the Register Program Mode clicking on the [Program Mode] button on the Master Control panel.

The fields on this window should be completed as follows:

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Header

Program Name

If you are using HansaWorld with Windows, you can specify the name of the window in which HansaWorld appears and of the application's button in the Taskbar. Enter that name here.

Server Card

Server Port

This field is for TCP/IP communication with HansaWorld clients. Enter an arbitrary four-digit code to identify this database. If you have more than one server machine running HansaWorld, or more than one copy of HansaWorld running different databases on the same machine (not recommended), each must feature a unique Server Port number.

If you change the Server Port or put one in for the first time, you must quit HansaWorld and restart for the change to take effect.

Default Company

If you would like a particular Company to be used by default when you launch HansaWorld, specify that Company here. The next time HansaWorld is used, the Company specified here will be opened automatically and the 'Select Company' window will not appear.

This field can be used in single-user systems to ensure a particular Company is always used. This is the only field that can be used in this register in a single-user system.

Server at Startup

Switch on this check box if you would like your HansaWorld system to start as a server by default when you launch HansaWorld.

Usually, it will not be necessary to use this check box. When the time comes to shut down the server, two options are available on the File menu. If you choose 'Quit', HansaWorld will automatically go into server mode the next time it is used, even if the Server at Startup is not checked. If you choose 'Quit, Remove Autoserver', it will not, allowing you to work on the server machine itself.

Other Cards

The remaining fields in this register are only used in the specialised situations when setting up the Web Shop, FTP server and Print and Fax servers and when establishing an open TCP/IP link with HansaWorld. They can be left blank when setting up a data server.

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For details about setting up an FTP server, Print and Fax servers, a Web Shop and about establishing an open TCP/IP link with HansaWorld, please refer to either the corresponding chapters on http://www.hansamanuals.com, or contact your local HansaWorld representative.

Once the 'Server' card of this register is complete, click the [Save] button in the Button Bar to save. If you have entered a Server Port number for the first time (or changed the one that was already there), quit HansaWorld and restart to allow the change to take effect.

The final task is to select 'Server' from the Modules list. The 'Server Status' screen appears. This can be used to monitor network activity.

The server can now be left as is.

E-Mail Queue

External Mail is placed in an Email Queue, from where it will be sent to its recipients by the External Gateway. This will create a queue of emails which is stored in this register. This Queue is processed as follows:

Multi-user

Once you have activated the External Gateway, it will check the E-mail Queue periodically. Any Mail in the Queue will be sent automatically.

Single-user

In a single-user system, you should send e-mails manually. To do this, select 'Send and Receive E-Mail' from the Operations menu in the Master Control panel. All Mail in the Queue will then be sent, at the same time any incoming mail will be downloaded from your POP3 account.

If you need to check the contents of the E-mail Queue, you can do so on the main server using the E-mail Queue register in the Technics module. Note that once Mail has been sent, it is not removed from the Queue. Instead it is marked as Sent. To empty the Queue, use the Maintenance function 'Delete E-Mail Queue' in the module ‘E-mail and Conferences’, provided you have the license for this particular module. This function will not remove Mail that has not been sent.

Fax Queue

In some larger installations it can be useful to set up a fax server to fax documents to their recipients. HansaWorld can be configured to act as a fax server, which means it periodically searches the data server for fax jobs, which will then be sent out as a batch automatically, after a specified interval. The default interval is 30 seconds.

When a user prints a document that is to be sent by fax, it is held on the data server until the next interrogation by the fax server. It is then taken from the data server by the fax server, where it is placed in a queue. You can view this queue on the fax server machine by opening the Fax Queue register in the Technics module.

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The Fax Queue register has the following features:

Invoices and Quotations are placed in the Queue with a higher priority than Customer Letters.

Successful faxes will be deleted from the Queue automatically.

If a fax is not sent the first time, two more attempts will be made to send it. If it is still unsuccessful, it will not be deleted from the Queue, from where you can delete it or try to send it again. The Failed column in the 'Fax Queue: Browse' window will show how many attempts have been made to send a particular fax.

To try sending an unsuccessful fax again, open it from the 'Fax Queue: Browse' window and choose 'Retry Fax' from the Operations menu. You can change the Fax Number before selecting this function. If you want three more attempts to be made to send the fax, set the number of Tries back to zero and save. To try sending all unsuccessful faxes again, choose 'Retry All' from the Operations menu of the 'Fax Queue: Browse' window.

To pause all fax activity, select 'Add Pause Fax Job' from the Operations menu of the 'Fax Queue: Browse' window. A dummy record is added to the head of the Fax Queue. No faxes will be sent until you delete this record. The fax server is fully occupied when it is sending faxes and can't be used, so you should use this feature if you need to work on the fax server machine (e.g. you need to check the contents of the Fax Queue).

To remove a fax from the Queue, open it from the 'Fax Queue: Browse' window and choose 'Remove Fax Job' from the Operations menu. To remove all faxes from the Queue, choose 'Remove All Fax Jobs' from the Operations menu of the 'Fax Queue: Browse' window.

Detailed instructions to set up print and fax servers are described under the section “System Module”.

Presentations

Each HansaWorld user with a Mailbox can enter a Presentation containing a brief profile about themselves and a picture. This profile will be visible to other users. Each Conference can also have a Presentation, which can contain details about the purpose of the Conference.

This register contains a list of all Presentations entered by the users into this system. The system administrator can use this register to view and modified the presentations.

Signatures

You can attach a Signature to every piece of external mail that you send. This is a short piece of text that will appear at the end of the Mail.

Use this register to enter signatures into the system.

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There are two ways to enter Signatures,

1. From Mailbox select ´Open Signature´ from the Operations menu.

2. In the Technics Module go to the Register ‘Signatures’ and click [New].

In both cases, the following window opens:

Type in your Signature and click the [Save] button in the Button Bar to save it and close the window. You can return to your Signature at any time using the same route to change it.

Every Mailbox can have its own Signature. Administrators can examine and edit all the Signatures in the system using this Register.

Reports

Company Info

This report is effectively a print-out of the Company Info setting. It also shows licensing information such as the Control String and Control Code. It is sometimes necessary to print this report when applying with your local HansaWorld representative for an Enabler key.

This report can be found in the System module and the Technics module.

Export/Import Format

In some cases, to run some reports or to execute some maintenances or exports, you do need to know the Vc Code (View Code) of registers or settings instead of the real name. An example is the setting ‘Shared Blocks’ in the Technics module.

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These codes are a combination of letters for unique identification of a certain setting or register. To find out about these codes use the report Export/Import Format in the Technics Module:

You can run this report in two ways: You can either use it to find out what a specific Vc Code means. In this case, enter the Vc Code you have stumbled over into the field.

If you do not enter a specific Vc Code, you can use this report to get an overview over the codes of many parts of the system, like registers, reports, settings etc., including their real name. This allows you to find out the Vc Code of these parts.

The report, like every report contains a search field. In this search field you can type the name of the register you need to know and press Enter. By continuously pressing Enter, the cursor will automatically jump to the next place where your search entry appears. The search results will be highlighted in black.

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The illustration above is an example about how this report looks like and can be used. The user has searched for the ‘Contact Settings’ by typing [Contact Settings] into the search field. The search result reveals the following: First, the Vc Code, in this case ‘CustomerSettingBlock, and the Name in brackets: (Contact Settings). To explain the data displayed within the blocks would go beyond these materials, as it is mainly for internal use and not relevant for the tasks of a system administrator.

HAL Profile

The report HAL profile enables you to see technical processes going on within HansaWorld. The report thus displays information on executed functions and procedures and used resources.

Report Status

This report allows you to see which reports the server is currently calculating. It also includes a function to cancel a report. This is especially interesting when it comes to reports that take a long time. In some cases this allows you to prevent server wasting time on reports that user are not waiting for anymore.

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Person Access Group

This report gives an overview over persons and the access group they belong to as well as their conference access.

You can use this report in three different ways.

1. Entering a person to see their access details to the system and to the conferences.

2. Entering an Access Group to see which persons belong to this access group

3. Entering a Conference Access Group, to see who belongs to this specific Conference Access Group.

The report can be sorted either by Person, by Access Group or by Conference Access Group. This sorting influences which details of the report you can use the drill down function. It is always the data of the first column, thus, the data the report is sorted by.

Setting List

Use the report ‘Settings List’ to check which settings you have and how they are set up.

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The report enables you to select a module using paste special and print all the values of all settings from that module.

This should give an overview over all your settings and therewith help documenting your implementation.

Maintenances

Convert… to Contacts

There are three conversion maintenances within the Technics module:

1. Convert Contact Persons to Contacts

2. Convert Guests to Contacts

3. Convert Suppliers to Contacts

These maintenances are only to be used in special circumstances:

Prior to HansaWorld Enterprise 4.3, Customers, Suppliers and Guests were stored in separate registers. From HansaWorld Enterprise version 4.3 the Customers, Suppliers and Guests are now stored in one single contact register.

For the reason that existing customers may still use the old registers, these old registers have been kept in the system, but moved to the Technics module, where they are settings now.

When upgrading to a newer version of HansaWorld Enterprise it is strongly recommended to convert these old contacts and merge them in the new Contacts Register, using the maintenance functions ‘Convert Contact Persons/ Guests/ Suppliers to Contacts, in the Technics module.

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System Message

If you need to close the server down and there are some clients logged in, you can send a warning message.

Select 'Maintenance' from the ‘Routines’ button in the Master Control panel. A 'Maintenance' list window appears. Double-click 'System Message'. The following window appears:

Message Type in the message that you want all users to read.

From Type in the author of the message: this will also be shown to all users. Your name (i.e. the name of the current user) will appear here by default.

Time until Shutdown

Specify the number of minutes that you want to wait until the server shuts down. This should be sufficient time to allow the other users to save their work and quit HansaWorld.

If this field contains a value, the server will be shut down automatically after the specified period of time. If this field does not contain a value, the server will not shut down. This means this function can also be used to send a message to all users at any time.

Shutdown will Remove Autoserver

If the Time until Shutdown field above contains a value, the server will be shut down automatically after the specified period of time. Check this box if you want the server to be shut down in the same way as if the 'Quit, remove autoserver' option had been used. Do not check this box if you want it to be shut down in the same way as if the 'Quit' option had been used.

Disallow Login

Check this box if you want to prevent new users logging in during the Time until Shutdown.

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Click the [Run] button in the Button Bar. The Message will be shown to all users. Close your own HansaWorld client. The server will shut down automatically after the specified time.

Unshare Register

This maintenance can only be used if you have shared registers between companies. For a detailed description about how to set up registers to be shared, please refer to the corresponding section earlier in this manual.

It is possible to remove a register from the Shared Registers setting, but this is not recommended. Depending on the register in question, you may cause your database to corrupt. If you do follow this course of action, you will no longer be able to use any records entered since you first shared the register, but you will regain access to any records that were previously in each Company.

Although not adviced, if you want to unshare a register run a backup before you attempt this. A detailed description about backing up your data can be found in the corresponding chapter earlier within this material.

Update Fax Numbers

This maintenance can be used to remove spaces and dashes from all fax numbers. This will be necessary if you will be sending faxes through the fax server, in which case fax numbers should not contain non-numeric characters. The fax numbers affected are those in the Customer, Contact Person and Supplier registers.

Remove from Fax No.

If you want to revome a character or string of characters from the start of all Fax Numbers it should be entered here. Blanks and dashes will be removed irrespective of whether you have made an entry to this field.

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EXERCISES

Theory Questions

1. Describe in two or three sentences why it is important to do regular updates?

2. Name at least two advantages of HansaWorld’s method of backing up versus a simple copy of the HDB file.

3. Which methods does HansaWorld offer to make Backups? What is the setting called in which you can set up an automatic regular backup? Where do you find that setting?

Practical Exercises

Preparation:

Download a HansaWorld client from http://www.HansaWorld.com. Go to the page and click on the link “downloads” on the left hand menu. A window appears asking for customer details, fill in the fields. Now you will come to HansaWorld’s download section. Do now download a demo version, but the normal English HansaWorld Enterprise client. You will come to a download page where you can choose to download either a test version 5.1 or a normal version, 5.0. You choose the normal version 5.0.

1. Download the HansaWorld client that fits to your operating system and install it on the desktop.

2. Open the client in an empty database. First fill in the company register as described in the corresponding chapter. The name of the company, in the second column should be your own name.

3. Save, and Select this company you just created and log in to HansaWorld. An Import window pops up. Do not import any demo data but start HansaWorld with an empty database.

The System and Technics Module

1. Go to the system module and change the company name to your own name, in the applicable setting (First name and surname please) and save these new settings.

2. Go to the Configurations setting and check if your specifications are correct. Make sure that the System and the Technics module is available. Set up your system so that you have at least 2 companies, 3 named users and access to a few conferences.

3. Go to the setting Company Date and Numeric Format and make sure that the Centuries- checkbox is ticked.

4. In the setting ‘Access Groups’ enter at least 2 access groups. One of them should belong to a system administrator, the other one should not have unlimited access.

5. Enter at least two Fiscal Years. The first year should correspond to the current year; the second year should be the following year.

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6. Enter at least three persons into the database. Assign the created access goups to these persons. Only one person should have the ‘Admin’ Access Group. Create a password for all persons and a mailbox. Don’t forget the passwords. You’ll need them later.

7. Go to the setting ‘Logging Control’. Set the system up so that you keep track of the User and the Time of changes to the records in the Contacts Register.

8. Go to the Company register and enter a second company. How you name it is up to you.

9. Set up the system administration person (you) so that you have access to both companies.

10.Quit HansaWorld and restart it again. Log in with the person who is system administrator, into the first company you have created.

11.You want to identify yourself for external emails and decide to enter your personal Signature (Technics Module).

12.Enter a small presentation about yourself in the Presentations register. Enter also a presentation for one of the other persons you have created.

13. In order to get some data into the system, go to the Nominal Ledger module and open the settings. In the setting VAT Codes enter at least three different VAT Codes.

14. In the Sales Ledger open the contact persons register and enter at least three customers. Invent names and addresses.

15.You want to hare the customer register and the VAT block to make it available in both companies. Do so.

16.You discover you did a mistake in the address of one of your entered customers. Open the customer in the Contacts register and change the address.

17.You are now running HansaWorld 5.0. Update to 5.1. This is one of the most important tasks of a System Administrator. You can use the instructions if you like. Think about everything.

18.Restart HansaWorld 5.1 and import your backup you (hopefully) created before the update. Make a quick check that all your settings are still correct and check using the Contacts Register if your basic data entered is still there. Just a security measure.

19.Go to the second company you created and make sure that the Contacts Register and the VAT Codes are still shared. If they are not please consult your trainer.

20. If everything is allright change the company again.

21.Run the Report ‘Setting list’ and save it as a file.

22.Make a database text backup and send it via email to your lecturer together with the report ‘Setting List’.

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Extra Exercise: The Forms Register

1. In your created database, delete the Hansa.HDB File (ONLY when you have already created the database text backup containing all your data of the first exercises!) Alternatively you can just rename the Hansa.HDb file, in case you want to have it available later.

2. Open the HansaWorld version in an empty database. After filling in the company register import the demo data for UK. It should show up in the import window.

3. Go to the system module and open the Forms register.

4. Create a new document form for invoices by duplicating an existing form. Change the name of the form.

5. Change the font of the company name

6. Remove the fields for delivery date.

7. Remove the column for item number in the matrix. Move the field for quantity to the left side of the form and make the specification column wider.

8. Save the form and connect it to the invoices and print a preview of an invoice which you hand in to your trainer.

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