happiness and productivity at work
TRANSCRIPT
The joyologist
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I’m passionate about positivity and its ability to transform lives.
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Objectives• To highlight the role of happiness@work as a tool of
productivity, success and wellness for organisations and individuals
• To increase awareness of factors contributing to and subtracting from happiness and productivity@work
• To build awareness of tools to help you positively influence happiness and productivity
The joyologisit
•BCA - HR/IR
•Tutor NZ Commerical Environment
•Dip Architecture (2 years)
•Recruiter/Career
•EAP
•Dip Counselling
•Columnist DomPost
•Business owner - holistic
“I love you”
Increasing happiness@workWinning teams are happy teams“You make me sick” “I love you”
Group Discussion:
Happiness and productivity@workWhat is productivity?
What factors increase productivity at work?
What factors decrease it?
At managers responsible for the happiness and productivity of staff?
ProductiveEfficient, producing a desired result, producing abundant, effort, having a role in producing something’s final form, fertile, useful, helpful
Productivity“Put simply, productivity is a measure of the relationship between the output (production) of goods and services, and the resources (inputs) required to produce them.”Peter Townsend, Canterbury Employers Chamber of Commerce (Dominion Post 26/11/2007)
Productivity“The issue with productivity is simply how we extract more from our people, so that we are moving beyond merely scratching the surface - most people only use 15% of their potential.”Peter Townsend, Canterbury Employers Chamber of Commerce (Dominion Post 26/11/2007)
“We’re not a happy lot”
- NZ Management Magazine 2004
•96% of employees would consider changing jobs if a better one came up
•50% of employees were either unhappy or very unhappy in their work
•Only 25% are happy in their work
unhappiness@work(S)LACK OF: • Feedback• Meaning and purpose• Challenge• Flexibility• Leadership• Control• Work-life balance• Communication• Friendships• PASSION!
TOO MUCH• Stress• Negativity• Unreasonable expectations• Unresolved conflict• Repetition/boredom• Clutter/visual pollution• Conflict with core values• Inefficiency• Poorly managed change• Micro-management• Ambivalence
Is work Is work the sole the sole culprit?culprit?
Excessive work is often the culprit of lives less balanced:
• You don’t often hear people say they need to give more time to their work, but often hear people say they wish they had more time with their families, friends or hobbies.
The effects of not having an effective balance are serious:
• Stress, health-related complaints, depression, lack of enthusiasm and direction are all on the increase in our society
• Research is labeling new ‘epidemics’ – such as Post-Traumatic Embitterment Disorder. This disorder covers every possible gripe people have about their work and workplaces.
• The culprit is often not the work but the over focus and over-importance people have placed on it.
PASSIONIntensity, fervour, fervidness, ardour, zeal, vehemence, mania, fire, emotion, feeling, zest, enthusiasm, eagerness, preoccupation, excitement, animation, fixation, heart’s desire, fascination, craze, obsession.
More than 43% of employees are dissatisfied with current role – TMP surveyCauses - Under-using skills, conflicted values and roles, lack of controlConsequences - Depression, apathy, stress, anger, blame, denial, ill-health
Consequences of Ignoring Passion - Employees
• Absenteeism, stress leave and sick days
• Low morale and co-worker impact
• Retention issues• Demotivated and inflexible
workforce
Consequences of Ignoring Passion – Organisations
Consequences of Ignoring Passion – Organisations
•Increased personal grievance costs•Increased use of EAP counselling•Increased recruitment and retraining costs•Lower productivity and performance•Lower levels of customer intimacy
Don’t get mad, get a life!
“People should not put their work above everything else, but put time and energy into their families, hobbies, and social activities.’
Professor Linden, on avoiding Post-Traumatic Embitterment Disorder
Some Solutions
Passion is a cure Stress Demotivation Depression Anxiety Apathy Resentment Lack of meaning and
purpose Anger Toxic workplaces
Excites the brain and stimulates the body
Increases energy Greater Resilience Better work/life balance More meaning and
purpose Identifying Best Fit
Career Increases happiness and
well being Is infectious
WINNING TEAMSShare a compelling visionFocus on the goalValue diversitySet clear expectationsPlay to each other’s strengthsSee failure as growthShare responsibilityRecruit for “fit”Value CompetenceCelebrate successInnovateTake time out to refreshDevelop or move on non-performersGather feedbackRecognise and cater to differing needsHave a passion for what they do
Increasing happiness@work
1. Create a feedback culture - make sure people know that they are appreciated everyday. Nip issues in the bud - open, clear, "just-in-time" communication about performance is always appreciated
2. Develop your people - growing people are happy people3. Proactively resolve work problems, including role
conflict, inter-personal conflict and occupational stress, so that job satisfaction and performance is increased.
Increasing happiness@workSome Solutions
Increasing happiness@work
4. Create a sense of meaning and purpose - many employees can't see the point in what they do. No wonder they are not engaged.
5. Encourage, recognise and reward work -life balance6. Walk the talk – live and breathe your values7. Flex – actively challenge outmoded ways of working8. Right people-right work – get it right!
Increasing happiness@workSome Solutions
Show them you care – tailor rewards
• How would you tailor a reward strategy for someone with a…
• A passion for dressing up?
You will hopefully now have a good understanding of:
How happiness@work impacts enthusiasm and productivity
Some ideas on what cripples happiness@work and what helps it to flourish Some practical strategies to help increase happiness@work
SummarySummary
Summary!
Without passion you don’t have energy - without energy you have nothing!
The confused passionless plight of the Kiwi
– Gordon McLauchlan, The Passionless People (1976)
If he feels a passion coming on, he goes and paints a roof, plants some potatoes, joins another organisation, forms a committee of his own and has a drink or pops a pill
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PestController
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All the rats, all the maggots, all the cockroaches all over the place. These are the things I love doing.
AmericanCivil War Buff
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I began to walk it and in my head I heard voices. ‘Steady! Steady boys! Dress on the left. Move to the left. Steady!
I’ve had so many women say, ‘All you think about is music’, when in fact it’s not all I think about, I think about a lot of things, but this is what I’m driven by.’DJ
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LlamaLady
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You see those big, black eyes and those big eyelashes and they look right in you and they look right into your soul and they can know whether you’re a good ‘un or a bad ‘un.
The Cover Girl Collector
“ I just find Victoria Principal to be absolutely the most beautiful woman I have ever seen.”
The Sex Therapist
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Women have seen enough now and they know what they’re entitled to.
The Streptococcal Devotee
“ I started collecting streptococci like people collect stamps.”
Passion is about helping people fulfill their potential. Everyone has passion we just have to help them take it out the drawer.
Passion is for everyone
- HR manager, Tower
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Discussion:What is passion?
Is it important for organisations? Why?
Should managers be concerned with people’s passions? How?
What is Colgate Palmolive passionate about?
What helps people to live and work with passion?What prevents it?
exercises
A guidance tool to help individuals discover greater passion in work/life. It consists of 40 cards divided into 4 key areas:
• What is passion? Why is it important?• How can you discover your passion?• Career management strategies• Overcoming passion barriers
The Passion Pack - purpose
•Help people discover their passion and passion criteria•Develop strategies for career advancement and work/life balance•Help people take greater responsibility for their lives•Maximise wellness and satisfaction in career/life•Raise self-esteem, confidence and energy
Passion Pack – aims
• Look For Passion’s Clues The Body barometer
• Role models and inspirationCopy-cattingBibliotherapy
• Self-discovery “Passion is who you are and who you want to be”
– Neale Walshe
• Start A Passion Diary
• Good Open QuestionsWhat Pushes Your Buttons?What interests/fascinates you? Why?
• Encourage creativityBrainstorming
Job sculpting
• Encourage explorationReality testing and informational interviewing
• Get around the barriers
Passion Increasing Strategies
Summary!Energetic teams are positive teams - they also: Share a compelling vision
Focus on the goalValue diversityPlay to each other’s strengthsSee failure as growthShare responsibilityRecruit for “fit”Value CompetenceCelebrate successInnovateTake time out to refreshDevelop or move on non-performersGather feedback
Other ResourcesOther Resources
www.Worklifesolutions.co.nz The Passion Pack Books & Magazines – Pinnacles Books WLS business & personal consultations WLS life & career coaching WLS gift vouchers Other websites:
– www.mindtools.com– www.worklife.govt.nz
Increasing happiness@work
There is a close association between personal charisma and success in life. Probably 85 percent of your success and happiness will come from your relationships and interactions with others. The more positively others respond to you, the easier it will be for you to get the things you want.Brian Tracey
Increasing happiness@work – the key to charisma
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Frederico Fellini
There is no end.There is no beginning.There is only the infinite passion of life.
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Life is given us as a passion.
The most powerful weapon on earth is the human soul on fire.
- Field Marshall Ferdinand Foch
- Jaques Barzun
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Donald Trump, Businessman
Without passion you don’t have energy.
Without energy you have nothing.
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