happytour corporate brochure

8/10/2019 HappyTour Corporate Brochure

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On behalf of the members of the Board of Directors and myself, I would like to welcome you as our travel partner and to assureyou that by choosing Happy Tour Group you have decided to do business with the leading Romanian travel company.

My message is clear and simple: we are four leading travel companies in one and we have a powerful network of morethan 60 own branches and Associated Agencies, covering 31 major cities in our country and a highly efficient network of morethan 700 travel agency partners all over Romania.

Our commitment is to deliver value added services and exceptional business travel, M.I.C.E., leisure, incoming and outgoing offlineand online travel products, including tour operator programs by fostering a corporate culture based on innovation, time-tested

efficiency and best practices.

We are honored to be your business travel partners and assure you that cooperating together we will be able to achieve highstandards and mutual benefits.

Javier Garcia del ValleExecutive Vice President/CEOHappy Tour Group

Dear Business Partner,

Ticketing Online HolidaysLuxury TravelBusiness Travel

The only group on the market owned by a private equity fund - GED CAPITAL -, the only group being developed

based on a western business standard. This is Happy Tour Group, the biggest player on the local tourism market.

(Money Express, April 2011)


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Founded in 1994, Happy Tour is the Romanian most trusted travel services provider. We are a dynamic full-service travel companydriven by a passion for uncompromising quality and service. Our team is trained not only to produce savings for all our clients, butalso to design and execute the most well-planned and innovative business trips, M.I.C.E. & leisure travel programs all over the world.

Whatever your corporate needs are, we will answer them with full integrity and understanding. Product quality at competitive prices& excellent service is our motto when organizing our travel programs. We have developed the necessary travel industry businessrelationships in order to provide our clients the best options with the greatest added value.

Through our extensive worldwide network, we gain access to the local destination knowledge of FCm Travel Solutions teams in allregions to create the most interesting leisure travel packages and backed by our global negociating power, we offer you a rangeof competitively- priced services.

The leading Romanian Travel Company

From Happy Tour to Happy Tour Group

With more than sixteen years of experience, Happy Tour is recognized, for the last ten years as the leading Romanian travelservices provider. In December 2007, GED Capital acquired Happy Tour. A few years later, Happy Tour begun consolidating itsbusiness on the local market by acquiring, in 2010, Paravion.ro and Travel House International and in 2011, Prestige Tours, thusbuilding Happy Tour Group.

In 2011, HTG became the Romanian representative of FCm Travel Solutions, an award winning global travel managementcompany. This year, FCm Travel Solutions has been named Europes Leading Travel Management Company, Asias Leading Travel

Management Company and Australasias Leading Business Travel Agent. Just last week FCm was also named North AmericasLeading Travel Management Company.

The business lines of Happy Tour Group are:Happy Tour corporate and leisure travel management company Paravion.ro the Groups online travel company Travel House our luxury brand Prestige Tours the incoming and outgoing tour operator of HTG.

FCm Travel Solutions- global travel management provider spanning across more than 75 countries worldwide. As its Romanianpartner, HTG provides to its customers:

Access to FCms Global Hotel Program Assistance with visas, passports and insurance Executive leisure services VIP servicesM.I.C.E. services Limousine transfers.

An advisory team to optimize travel expenses and improvepolicy compliance

Reporting tools and travel policy management Technologies delivering consistent performance - best fare

search solutions 24/7 emergency assistance


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Prestige Tours has been established in Bucharest in 1990, as one of the first private Romanian travel agencies and, in 2007, becamethe Romanian representative of FCm Travel Solutions. We are the tour operator of Happy Tour Group and the most recognizedincoming and outgoing Romanian service travel provider.

Our incoming department is specialized in organizing individual and group tours, tailor made itineraries according to ourpartners particular budget and requirements. Our outgoing departmentorganizes not only charter packages, but also tailormade programs worldwide. We have our own company fleet consisting of new coaches, ranging from 14 to 52 seats, all fit ted withindividual seatbelts and having all the latest refinements in the industry.

Since 2011, we are the only tour-operator on the Romanian market, selling our packages exclusively through our network of travel

agencies reseller partners.

Prestige Tours - prestige & noblesse oblige

As an online Romanian travel agent par excellence, at Paravion.ro the best value flights, holidays, hotels, car rentals and specialist travelproducts are just a click away. Using our state-of-the-art booking engine to search, compare, book and pay for flights, hotel rooms, carrental, cruises, charters and city break programs, our customers save time and money.In 2011, we have refreshed our website content, have diversified the range of our travel packages and have invested in technology,supporting each Internet user to become his/her own travel agent.

Our commitment is to provide efficient ways to plan the travel in a secure online environment, guided by prudent rules and regulations.We work hard to secure the best hotel rates in the most popular destinations and to bring to our tourists the latest deals from airlinesand hotels around the world and the cheapest last minute airline tickets and seniors and non-seniors travel offers.

Paravion.ro - online travel agent par excellence!


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Travel House is already a well-known name on the Romanian luxury travel market, due to its customer-oriented marketingstrategies, professionalism and new spirit of our young and enthusiastic team, animated by a positive attitude and problem-solving oriented approach.

Travel House has decided to offer its partners the newest and most exciting destinations, inventing luxury happy travel style basedon the 3 famous ccombination: charm, courtesy and character. At the beginning of 2006, Travel Houses performancebecame known outside the Romanian borders. It has received the Excellence and Business Prestige - Star Award for Quality at

the 31-st edition of BID Business Initiative Directions. The national recognition came shortly after this event and other prizesand awards followed.

Travel House - your happy trips in luxury miles

Happy Tour Group introduced on the Romanian market a concept thatcombines the positive aspects of traditional travel company services withonline booking technology.

Our goal

To maintain our leading position as the Number One Romanian TravelCompany, by delivering world-class services that meet the requirements

of each and every one of our clients.

Our Accreditations

IATA (The International Air Transport Association) FCM Travel SolutionsMember of: ANAT (National Association of Travel Agencies)Member of ASTA (American Society of Travel Agents)Member of ICCA (International Congress and Convention Association)Member of RDA (International Bustouristik Verband)Member of RCB (Romanian Convention Bureau) DIE DONAU Asociation ISO 9001 Certification from TUV Austria

Our Services:

booking and ticketing transfers restaurant reservations tickets forcultural/sport events any other ground services outgoing and incomingtravel programs medical congresses registration and housing rent-a-car / train tickets trip insurances tourist visa application consultancy

guiding services touristic consultancy advertising business tripsstatistic reports employee benefit packages for corporate clients corporate clients key accounts and much more.

Nothings too far for us


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Our philosophy

Our philosophy is simple; we listen to our clients, understand their needs, deliver travel services above expectations and consistentlystrive to improve our services.

Our strengths

Our professionals, our Associated Agencies, our client portfolio, our expertise and financial stability.

Our competitive advantage

We see our employees as the most valuable asset, providing them with opportunities and support for their development andgrowth within organization;

We have a powerful network of Associated Agencies all over Romania; Our unique team based structure ensures that whether your business is large or small, well make your travel management more

personalized and cost effective; Using our technology and reach and industry worldwide alliances, our on- the-ground travel experts will create customized solutions

that deliver real cost savings for your business;We measure our performance by KPIs, being audited by and of the B IG FOUR accounting network; As FCm Travel Solutions Romanian partner we provide premium corporate and leisure travel services.

We can take you far!

At Happy Tour we speak your language!

M.I.C.E.

At Happy Tour Group we know that meetings, conventions and corporate incentive travelare travel services that require the highest expertise. Corporate clients requesting theseservices are the most discerning ones, and the support of an excellent M.I.C.E. managementpartner is paramount to the success of the event. As Happy Tour, we excel in this area,providing superior solutions in meetings and corporate travel events all over the world.

Tailor made solutions...

10, 100 or 1000 guest/participants; a half day meeting or a several days event. Eachsituation is different and requires a different approach.

...need careful planning!

Sales meetings, product presentation, teambuilding exercises, business lunch, internalmeeting, gala dinner, company party, team rewardingWe have the creativity and the expertise required in organizing memorable incentiveprograms.We offer the best insights, the most surprising destinations and the latest incentivetechniques.No matter your industry, culture or religion, we help you maximize the impact of y our incentiveexperiences through measurable results.

21 years of excellence as an incoming service provider Prestige Tours is the incoming tour-operator of HTG. We have more than 21 years ofexperience in organizing leisure incoming programs for groups and individuals. Sinceour launch in 1990, we have been growing steadily, in response to the demand from ouroverseas clients, who appreciated our flexibility and innovative programs. We offer to allour clients travel solutions adapted to all types of holidays. As a rule, we exceed all theexpectations, but paying careful attention to the limits of your budget.


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Happy Tour Group is an award-winning company providing innovative and cost-effective travel management solutions to thecorporate, leisure and online market. Our worldwide strategic network includes airlines, hotels, car rental companies and GDS providers

We can find a solution for every budgetOur successful business strategy combines excellent client service, advanced technologies and global purchase power to guarantee

client oriented solutions and savings for your corporate travel needsOur recipe for success is as simple and modern as it can be: our team consists not only of travel specialists, but also marketing, PR and

advertising professionals. This way, we combine local expertise with advanced knowledge and global capabilities designated to help usdeliver outstanding customized solutions to our clients

Business & Corporate Clients

Our clients are institutions, both public sector and private sector entities, from medium-sized businesses to large multinationalcorporations operating in various economic industries, like Pharmaceutical and Medical services, Electrical energy, Food industry,Financial banking, Oil and gas, Agriculture, IT &C, Alcoholic beverages, Film, television and advertising, Retail & Consumer.

Individuals Customers

Our clients are from varied cultures with various tastes and interests, but they all have made the same right choice to work withHappy Tour Group.

Our luggage is filled with success

Please meet our Travel Partners!


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Trust.Provided by professionalism and client-oriented organizationComfort.Clients focus on their business while we take care of all other travel related issuesPrompt reply.All customer requests are efficiently answeredConsulting.Before, during and after the delivery of travel servicesSave time and effort.Multiple offers at the same ti meSave money. Take advantage of the Happy Tour Group of Companies negotiating power with various suppl iers/providers

ASSISTANCE & SUPPORT FOR:

Corporate Travel:support daily business activities (transport, accommodations, any other travel related services, as requiredby the clients)Account Management:improve customer relationshipmanagement Sales:

Our Partners main benefits TRAVEL BUDGET MANAGEMENTOptimizing travel expense through early b ookings, early payments, alternative travel services / routes / suppliers, discounts andadditional bonuses /rebates for high value services or for higher volumesAssistance in developing and implementing travel poli cyReporting that measures savings, customer satisfaction, compliance, efficiency, impact and results for various corporate travelmanagement activities

EMERGENCY HELP LINE

Non stop emergency phone line to assist clients in case of operational malfunction of various providers of travel services(cancellation, delays, differences in quality or quantity, change in routes, refunds, many others)Happy Tour has direct access to all major suppliers for additional services well above standard procedures mainly due toexcellent partnership relations

develop pre / post sales memorableincentives, events and conferencesHuman Resources:increase employees motivationand loyalty through corporateevents, team building and trainingprogramsThird party/stakeholders:deliver appropriate corporatemessages through high qualityconferences and/or events

SELF BOOKING TOOL

Access to almost all airline companies(over 800 - operating in 253 countries,servicing over 10,000 airports/cities) Access to almost all hotels in Romaniaand worlwideAccess to all major ground services, suchas transfers, rent-a-car, tickets for shows,fairs, sport events, corporate hospitalityand othersAccess to all major tour operatorsAccess to major cruise line companies Access to major travel and hospitalityindustry services including catering, soundlight systems, entertainment and others.


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ALEXANDRIAELION TOUR

str. Libertatii, nr. 211, bl. L9, parter,postal code140017, Alexandria, TeleormanPhone: (+4) 0247/310 990Fax: (+4) 0247/310 990E-mail: [email protected]

ARADEMOL TRAVELstr. M. Eminescu, nr.1, ap. 2Phone: (+4) 0257 214 883Fax: (+4) 0257 214 883E-mail: [email protected]

BACAUINTER TOURB-dul Alexandru cel Bun, nr. 1, BacauPhone: (+4) 0234/ 571 104Fax: (+4) 0234/ 570 534E-mail: [email protected]

V TRAVEL

str. 9 Mai, nr. 29, sc. C, parter, BacauPhone: (+4) 0334/ 427 844Fax: (+4)0334/ 819 938E-mail: [email protected]

BAIA MARE

MARA INTERNATIONAL TOURB-dul Unirii, nr. 5, Baia MarePhone: (+4) 0262/221038Fax: (+4) 0262/226741E-mail: [email protected]

BRASOVSIMPLY TOUR & TRAVEL

str. Piata Sfatului, nr. 3, BrasovPhone: (+4) 0268/ 475 677Fax: (+4) 0268/ 476 948E-mail: [email protected]

BRAILAIL VULTURE EXIM

B-dul. Independentei nr.11-15, bl. 11-15, nr. 2, parterPhone: (+4) 0239 / 624 300Fax: (+4) 0239 / 624 300E-mail: [email protected]

BUCHARESTHAPPY TOUR SEDIU CENTRAL

Metropolis Center, str. Grigore Alexandrescu, nr. 89-97,etaj 4, Aripa Vest, sector 1, postal code 010624Phone: (+4) 021 307 06 00Fax: (+4) 021 307 06 40Email: [email protected]

HAPPY TOUR - MOSILOR

str. Popa Petre, nr. 42, Intrare prin Calea Mosilor, sector2, postal code 020853, Bucuresti - ROMANIAPhone: (+4) 021 307 06 80Fax: (+4) 021 314 10 70Email: [email protected]

HAPPY TOUR - BALCESCU

Bd. Nicolae Balcescu, nr. 18, sector 1Phone: (+4) 021 307 06 39Fax: (+4) 021 307 06 40

Email: [email protected]

HAPPY TOUR - EN ESCU

George Enescu, nr. 31, 010303, sector 1, BucurestiPhone: (+4) 021 319 77 94Fax: (+4) 021 312 12 55Email: [email protected]

CLUJ NAPOCACALIBRA TRAVEL

str. Croitorilor, nr. 24,Phone: (+4) 0264/ 417 991Fax: (+4) 0264/ 417 992E-mail: [email protected]

CALIBRA TRAVEL

str. Napoca, Nr. 4, Cluj NapocaPhone:(+4) 0264/ 590 808Fax: (+4) 0264/ 431 563E-mail: [email protected]

CALIBRA TRAVEL

str. David Francisc, Nr. 11, Cluj NapocaPhone:(+4) 0264/ 333 811Fax: (+4) 0264/ 333 811E-mail: [email protected]

CONSTANTAHAPPY TOUR - CONSTANTA

Bd. Tomis, nr. 67, bl. 3A, cod postal 900725, ConstantaPhone:(+4) 0241 661 03 0 / 0741 24 46 67Fax: (+4) 0241 661 032Email: [email protected]

CRAIOVATOUR IMPEX MAPAMOND MD

str. Oltet, nr 2-4, Craiova, Dolj

Phone:(+4) 0251 / 415 071 / 0740 234 262Fax: (+4) 0251 / 415 173E-mail: [email protected]

DROBETA TURNU SEVERINHERCULES TOUR

str Horia, nr. 12, Drobeta Turnu SeverinPhone:(+4) 0252 / 323 323/ 0747 814 045Fax: (+4) 0252 / 333 311E-mail: [email protected]

FOCSANIAGETUR SRL

str. Stefan cel Mare, nr. 13, FocsaniPhone:(+4) 0237/ 222 030Fax: (+4) 0237/ 620 026E-mail: [email protected]

GALATIOCTOTRAVEL

str. Brailei, nr. 1, bl.I, sc. 8, GalatiPhone:(+4) 0336/100 398Fax: (+4) 0336/106 399E-mail: [email protected]

OCTOTRAVEL

str. Domneasca Nr.1 1, Bl.P1, GalatiPhone:(+4) 0336/100 398Fax: (+4) 0336/106 399E-mail: [email protected]

GURA HUMORULUIRAMONA TOURISM & TRAVEL

str. Republicii, nr. 14, Gura HumoruluiPhone:(+4) 0230 235 377Fax: (+4) 0230 235 377E-mail: [email protected]

IASI

TRAVEL 4 YOUPiata Unirii, nr. 6, bl. 6, parter, IasiPhone:(+4) 0232/ 240 505Fax: (+4) 0232/ 240 505E-mail: [email protected]

HAPPY TOUR AgenciesHAPPY TOUR AGENTIE ASOCIATA

Agentia Piata Universitatii;Bd. Regina Elisabeta, nr. 3, 030015, sector 3, Bucur estiPhone: (+4) 021/ 314 39 17Fax: (+4) 021/ 314 39 83E-mail: [email protected]

RENE TRAVEL SOLUTIONS

Bdul. Iuliu Maniu, nr. 191, sector 6, BucurestiPhone: (+4) 021/ 493 44 12Fax: (+4) 021/ 493 44 12E-mail: [email protected]

TRAVEL STUDIO

Bld. Dimitrie Cantemir, Nr 15A, Sector 4, BucurestiPhone: (+4) 021/ 330 11 77Fax: (+4) 021/ 330 11 77E-mail: [email protected]

LA PIOVRA TURISTA

B-dul Corneliu Coposu, Nr. 4,bl. 105 A, sc. 1, parter, BucurestiPhone: (+4) 021/ 327 29 09Fax: (+4) 021/ 326 81 86E-mail: [email protected]

DONARIS TOURS

str. Virtutii, nr. 9, bl. R4A, parter, sector 6, Bu curestiPhone: (+4) 021/ 430 35 20

Fax: (+4) 021/ 430 35 20E-mail: [email protected]

ZOEMI TOUR

Gara de Nord, nr. 1-3, sector 1, BucurestiPhone: (+4) 021 /222 33 01Fax: (+4) 021/ 430 35 20E-mail: [email protected]

PETER EXPRESS

Bvd. Magheru, nr. 32, sc A, parter, ap.1, sector 1Phone: (+4) 021 - 316 52 72Fax: (+4) 021 - 316 57 66E-mail: [email protected]

COSMOPOLITAN HOLIDAYS

Str. Pajurei, nr. 2B, sector 1Phone: (+4) 0724 270 980E-mail: [email protected]

ALTOURS

Ion Brezoianu, nr. 36, b l.17, ap.1, parterPhone: (+4) 021 - 314 20 66Fax: (+4) 021 - 310 05 65E-mail: [email protected]

BUZAUANTIC TOUR

Piata Teatrului, str. Obor, bl.1, ap 3, parter, BuzauPhone: (+4) 0238/ 719 796Fax: (+4) 0238/ 719 796E-mail: [email protected]

CALARASIROXALY TRAVELCalarasi, str. Prel. Bucuresti, bl. E24, parterPhone: (+4) 0242/ 331 919Fax: (+4) 0242/ 331 919E-mail: [email protected]

CAMPINATERON SYSTEMSstr. Republicii, nr. 2, CampinaPhone: (+4) 0244/ 374 373Fax: (+4) 0244/ 374 373E-mail: [email protected]

MEDIASDAFORA TRAVEL & EVENTS

str. Piata Regele Ferdinand I, nr. 22, MediasPhone:(+4) 0269/ 831 455Fax: (+4) 0269/ 831 456E-mail: [email protected]

MIERCUREA CIUCCALIBRA TRAVEL

str. Gal Sandor, nr.16Phone:(+4) 0266/ 315 067Fax: (+4) 0266/ 315 086E-mail: [email protected]

MOTRUHERCULES TOUR

str. Trandafirilor, zona Bloc 1Phone:(+4) 0253/ 360 525 / 0765 704 040Fax: (+4) 0252/ 333 311E-mail: [email protected]

OLTENITAKARISMA

str. Alexandru Iliescu, nr 55-57, bl. D1, sc.1, ap.1,Oltenita, CalarasiPhone:(+4) 0242/514 407Fax: (+4) 0242/514 407E-mail: [email protected]

ONESTIINTER TOUR

B-dul Republicii, nr. 52, OnestiPhone:(+4) 0234 325 199Fax: (+4) 0234 325 199E-mail: [email protected]

ORADEASANA CENTER TRAVEL

str. Parcul Traian, nr.11, parter, Oradea, BihorPhone:(+4) 0359 - 404.597Fax: (+4) 0359 - 313 106E-mail: [email protected]

PIATRA NEAMTPETRO TOUR

str. Liliacului, bl. A4, sc. D, ap. 63, parter, Piatra NeamtPhone:(+4) 0233/ 229 926Fax: (+4) 0233/ 229 922E-mail: [email protected]

PITESTINEW TRAVEL MUNTENIA

str. Grivitei, bl. A5, parter, Pitesti, ArgesPhone: (+4) 0248/ 221 020Fax: (+4) 0248/ 210 737E-mail: [email protected]

OK TOUR INTERNATIONAL

str. Fratii Golesti, bl.S8, sc.C, ap. 2, PitestiPhone:(+4) 0248/ 221 300Fax: (+4) 0248/ 221 300E-mail: [email protected]

PLOIESTIHAPPY TOUR - PLOIESTI

Bd. Republicii, nr. 122, bl.16 B2, PrahovaPhone: (+4) 0244 517 985Fax: (+4) 0244 517 985

Email: [email protected]

ALTOURS

Bd-ul Republicii, nr 1, la parter Hotel Central, Aripa Tache IonescuPhone:(+4) 0731 732 520Fax: (+4) 0244 521 099E-mail: [email protected]

RAMNICU VALCEAONILARI TURISM

str. Regina Maria, nr. 7,Complex GAMA (parter), Ramnicu ValceaPhone: (+4) 0350/ 418 656Fax: (+4) 0350/ 418 656E-mail: [email protected]

SIBIUTRAMP TRAVEL HOLIDAYS INTERNATIONAL

str. Scoala de Inot, nr. 28C, 550005, RomaniaPhone: (+4) 0269/ 206 630Fax: (+4) 0269/ 206 634E-mail: [email protected]

SLATINAATT SLATINA

str. Arcului, nr. 2, bl. 3B, sc. A, ap. 3, Slatina, jud. OltPhone: (+4) 0249/ 430 100Fax: (+4) 0249/ 431 833E-mail: [email protected]

TARGOVISTEALTOURS

Bd-ul IC Bratianu, bl D2, parterPhone: (+4) 0731 732 533Fax: (+4) 0245 217 213E-mail: [email protected]

TARGU JIUHERCULES TOUR

str. Termocentralei, nr. 2A, parcare KauflandPhone: (+4) 0253/ 214 141/ 0741 491 018Fax: (+4) 0252/ 333 311E-mail: [email protected]

TARGU MURESCALIBRA TRAVEL

Piata Trandafirilor, nr. 32-33, ap. 29Phone: (+4) 0265/ 265 137Fax: (+4) 0265/ 306 096E-mail: [email protected]

TIMISOARALARA TOUR

str. Florimund de Mercy, nr. 4, TimisoaraPhone: (+4) 0265/ 434 317Fax: (+4) 0265/ 434 317E-mail: [email protected]

X TOUR

str. Lucian Blaga, nr. 3, TimisoaraPhone: (+4) 0757 174 581Fax: (+4) 0265 211 028

E-mail: [email protected]

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