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Page 1: Hardware Installation Guide - Dell EMC® Avamar® 7.2 Extended Retention Media Access Node Hardware Installation Guide 302-001-939 REV 01

EMC® Avamar® 7.2 ExtendedRetention Media Access Node

Hardware Installation Guide302-001-939

REV 01

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Copyright © 2001-2015 EMC Corporation. All rights reserved. Published in USA.

Published June, 2015

EMC believes the information in this publication is accurate as of its publication date. The information is subject to changewithout notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind withrespect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for aparticular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicablesoftware license.

EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and othercountries. All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).

EMC CorporationHopkinton, Massachusetts 01748-91031-508-435-1000 In North America 1-866-464-7381www.EMC.com

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5

7

9

Installing the Gen4 Media Access Node 13

Introduction.................................................................................................. 14Installation prerequisites.............................................................................. 14Recommended tools and supplies.................................................................14Universal rail kits.......................................................................................... 15Unpack the Media Access node.....................................................................15Gen4 Media Access node hardware...............................................................16

Front view........................................................................................ 16Rear view......................................................................................... 17

Install the Gen4 Media Access node..............................................................18Install and dress power cords and ethernet cables........................................ 23Prepare the Media Access node for software installation............................... 24Connect the tape library to the Media Access node........................................26

Installing the Gen4S Media Access Node 29

Introduction.................................................................................................. 30Recommended tools and supplies.................................................................30Universal rail kits.......................................................................................... 30Gen4S Media Access node hardware.............................................................31

Front view........................................................................................ 31Rear view......................................................................................... 32

Mount the Gen4S Media Access node........................................................... 33Install and dress power cords and ethernet cables........................................ 38Prepare the Media Access node for software installation............................... 39Connect the tape library to the Media Access node........................................41

Example Network Configurations 43

Basic network configuration.......................................................................... 44Advanced network configuration................................................................... 44Standalone network configuration.................................................................45

47

Figures

Tables

Preface

Chapter 1

Chapter 2

Chapter 3

Index

CONTENTS

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CONTENTS

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PN 100-563-392............................................................................................................ 15PN 100-580-079............................................................................................................ 15Gen4 Media Access node front view...............................................................................16Swingout panel on Gen4 node....................................................................................... 17Gen4 Media Access node rear view................................................................................17Gen4 Media Access node with library attached.............................................................. 27EMC part number 100-564-117......................................................................................31Gen4S node with library attached.................................................................................. 42

12345678

FIGURES

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FIGURES

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Gen 4 Media Access node front feature descriptions......................................................16Gen4 Media Access node rear features.......................................................................... 17GEN4S Media Access node front panel components...................................................... 31GEN4S Media Access node rear panel components........................................................32

1234

TABLES

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TABLES

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PREFACE

As part of an effort to improve its product lines, EMC periodically releases revisions of itssoftware and hardware. Therefore, some functions described in this document might notbe supported by all versions of the software or hardware currently in use. The productrelease notes provide the most up-to-date information on product features.

Contact your EMC technical support professional if a product does not function properlyor does not function as described in this document.

Note

This document was accurate at publication time. Go to EMC Online Support (https://support.EMC.com) to ensure that you are using the latest version of this document.

PurposeThis document describes how to install the Gen4 and GEN4S Media Access Nodes.

AudienceThis document is intended for the host system administrator, system programmer, oroperator who will be involved in managing Avamar Extended Retention.

Revision HistoryThe following table presents the revision history of this document.

Revision Date Description

01 June, 2015 GA release of Avamar 7.2

Related documentationThe following EMC publications provide additional information:

l EMC Avamar Extended Retention User Guide

l EMC Avamar Extended Retention Release Notes

l EMC Avamar Extended Retention Security Guide

l EMC Avamar Compatibility and Interoperability Matrix

l EMC Avamar Data Store Customer Service Guide

l EMC Avamar Data Store Site Prep Technical Specifications

Special notice conventions used in this documentEMC uses the following conventions for special notices:

NOTICE

Addresses practices not related to personal injury.

Note

Presents information that is important, but not hazard-related.

Typographical conventionsEMC uses the following type style conventions in this document:

EMC Avamar 7.2 Extended Retention Media Access Node Hardware Installation Guide 9

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Bold Use for names of interface elements, such as names of windows, dialogboxes, buttons, fields, tab names, key names, and menu paths (whatthe user specifically selects or clicks)

Italic Use for full titles of publications referenced in text

Monospace Use for:

l System code

l System output, such as an error message or script

l Pathnames, file names, prompts, and syntax

l Commands and options

Monospace italic Use for variables

Monospace bold Use for user input

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means “or”

{ } Braces enclose content that the user must specify, such as x or y or z

... Ellipses indicate nonessential information omitted from the example

Where to get helpThe Avamar support page provides access to licensing information, productdocumentation, advisories, and downloads, as well as how-to and troubleshootinginformation. This information may enable you to resolve a product issue before youcontact EMC Customer Support.

To access the Avamar support page:

1. Go to https://support.EMC.com/products.

2. Type a product name in the Find a Product box.

3. Select the product from the list that appears.

4. Click the arrow next to the Find a Product box.

5. (Optional) Add the product to the My Products list by clicking Add to my products inthe top right corner of the Support by Product page.

DocumentationThe Avamar product documentation provides a comprehensive set of featureoverview, operational task, and technical reference information. Review thefollowing documents in addition to product administration and user guides:

l Release notes provide an overview of new features and known limitations for arelease.

l Technical notes provide technical details about specific product features,including step-by-step tasks, where necessary.

l White papers provide an in-depth technical perspective of a product or productsas applied to critical business issues or requirements.

PREFACE

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KnowledgebaseThe EMC Knowledgebase contains applicable solutions that you can search for eitherby solution number (for example, esgxxxxxx) or by keyword.

To search the EMC Knowledgebase:

1. Click the Search link at the top of the page.

2. Type either the solution number or keywords in the search box.

3. (Optional) Limit the search to specific products by typing a product name in theScope by product box and then selecting the product from the list that appears.

4. Select Knowledgebase from the Scope by resource list.

5. (Optional) Specify advanced options by clicking Advanced options andspecifying values in the available fields.

6. Click the search button.

Online communitiesVisit EMC Community Network at http://community.EMC.com for peer contacts,conversations, and content on product support and solutions. Interactively engageonline with customers, partners and certified professionals for all EMC products.

Live chatTo engage EMC Customer Support by using live interactive chat, click Join Live Chaton the Service Center panel of the Avamar support page.

Service RequestsFor in-depth help from EMC Customer Support, submit a service request by clickingCreate Service Requests on the Service Center panel of the Avamar support page.

Note

To open a service request, you must have a valid support agreement. Contact yourEMC sales representative for details about obtaining a valid support agreement orwith questions about your account.

To review an open service request, click the Service Center link on the ServiceCenter panel, and then click View and manage service requests.

Facilitating supportEMC recommends that you enable ConnectEMC and Email Home on all Avamarsystems:

l ConnectEMC automatically generates service requests for high priority events.

l Email Home emails configuration, capacity, and general system information toEMC Customer Support.

Your commentsYour suggestions will help us continue to improve the accuracy, organization, and overallquality of the user publications. Send your opinions of this document to [email protected].

Please include the following information:

l Product name and version

l Document name, part number, and revision (for example, 01)

l Page numbers

PREFACE

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l Other details that will help us address the documentation issue

PREFACE

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CHAPTER 1

Installing the Gen4 Media Access Node

This chapter provides the following topics:

l Introduction.......................................................................................................... 14l Installation prerequisites...................................................................................... 14l Recommended tools and supplies.........................................................................14l Universal rail kits.................................................................................................. 15l Unpack the Media Access node.............................................................................15l Gen4 Media Access node hardware.......................................................................16l Install the Gen4 Media Access node......................................................................18l Install and dress power cords and ethernet cables................................................ 23l Prepare the Media Access node for software installation....................................... 24l Connect the tape library to the Media Access node................................................26

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IntroductionThe Gen4 Media Access node has the following characteristics:

l Internal capacity of ~6TB of de-duplicated storage

l Dual port 8 gbs Fibre Channel HBA to connect to the SCSI library

l 4GigE interfaces

The Media Access node requires the use of a single tape library (physical or virtual) thatcan use a fibre optic cable to attach directly to the node or to a fibre SCSI bridge. Twofibre channel ports are located on the back of the Media Access node. If the tape libraryhas either just one drive or a fibre bridge built in for all of the drives, then you canconnect the library directly to one of the fibre ports on the node. Otherwise, you mustconnect the library to a fibre SCSI bridge, and then connect the bridge to a fibre port onthe node.

Avamar Extended Retention has been tested with LT03, LT04, LT05, and t10k tape drives.

The following conditions must be met:

l The customer must provide the tape library. Only one tape library per Media Accessnode is currently supported.

l Library partitioning is acceptable as long as the correct partition is zoned to enablethe Media Access node to detect the partitioned changer.

Installation prerequisitesWhen you are planning for your Media Access node installation, make sure that you havethe following in place:

l 2U rack-mount space with dual 120/240VAC supplies with C14 or NEMA 5-15P poweroutlets (see Data Store Site Prep Guide for additional requirements and details).

l One or more Avamar v6.1 or later servers (non-production for Beta) – AVE or physicalimplementation.

l Physical or VTL SCSI-based tape library with fibre a channel (FC) connection (non-production for Beta). FC connections are SFP+ with an LC-style connector.

l If you are implementing via SAN, you also need 2 available 8GBps FC ports on SAN.

l One or more 1GBps Ethernet ports on a network switch for the Media Access nodeand one or more per node required for Avamar v6.1 Server.

l Dedicated IP addresses for all Ethernet ports.

Recommended tools and suppliesYou might need the following items to install a Media Access node:

l Phillips-head screwdriver

l Tie wraps

l Flashlight

l Mechanical lift

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Universal rail kitsA Universal rail kit (EMC part number 100-580-079 or 100-563-392) must be used toinstall the Media Access node in an EMC Titan rack or in a similar, standard rack.

These rail kits are shown in the following two figures.

Figure 1 PN 100-563-392

Figure 2 PN 100-580-079

The front and rear mounting channels in EMC Titan racks are 24 inches apart (measuredfrom the inside surfaces). The default setting for universal rail kits supports racks inwhich the front and rear mounting channels are 24 to 29 inches apart. Alternativesettings support racks 18-24 inches and 29-34 inches deep.

To change the rail length, adjust the hardware in the middle of each outside rail to definethe range stamped on the inside surface of the outside rail.

Unpack the Media Access nodeStart the Media Access node installation by unpacking components and identifying theparts inside.

WARNING

Media Access nodes are heavy and should be installed in a rack by two people. To avoidpersonal injury or damage to the equipment, do not attempt to lift and install the node ina rack without a mechanical lift or help from another person.

Installing the Gen4 Media Access Node

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Gen4 Media Access node hardwareThe front and rear views of the Gen4 Media Access node are described in the followingtwo sections.

Front viewThe following figure shows the front view of the Media Access node.

Figure 3 Gen4 Media Access node front view

The features on the front of the node are described in the following table.

Table 1 Gen 4 Media Access node front feature descriptions

No. Feature Description

1 LED panel

2 Power-on indicator, powerbutton

When the bezel is installed, this button is not accessible.

3 Non-Maskable Interrupt(NMI) button

Used to troubleshoot software and device driver errors. Pressby using the end of a paper clip. Use this button only ifdirected to do so by qualified support personnel.

4 System identificationbutton

Provides a power on indicator for the front of the node.

5 Hard drives Twelve 3.5” hot swappable hard drives.

6 Systems IdentificationPanel (luggage tag)

EMC part number, revision, and serial number.

Numbers 1-4 are located on a swingout front panel in front of the three hard drives on theleft side of the node. The front panel rotates left on a hinge for hard drive replacement.The cable from node to front panel is EMI shielded, as shown in the following image.

Installing the Gen4 Media Access Node

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Figure 4 Swingout panel on Gen4 node

CAUTION

The swingout front panel should not be rotated beyond 90 degrees. Doing so mightdamage the hinge or cable. It should be either parallel or perpendicular to the front ofthe node. Note that these nodes are shipped with the hinged front panel perpendicularto the chassis. So care should be taken when lifting the node out of the box.

Rear viewThe following figure shows the rear view of the Media Access node.

Figure 5 Gen4 Media Access node rear view

The node’s rear features are described in the following table.

Table 2 Gen4 Media Access node rear features

No. Feature Description

1 Serial connector Connects a serial device to the system

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Table 2 Gen4 Media Access node rear features (continued)

No. Feature Description

2 Video connector Connects a VGA display to the system

3 iDRAC6 Enterprise port Dedicated management port for the iDRAC6 Enterprisecard

4 USB connectors Two available

5 Ethernet ports GB1 (eth0) on top, Gb2 (eth1) on bottom

6 Ethernet ports GB3 (eth2) on left, Gb4 (eth3) on right

7 Fibre Optic ports Connects a tape library or VTL to the system

8 System status indicator Provides a power-on indicator for the back of the node

9 System identification button Used to locate a particular node in the rack. When pushed,the LCD panel on the front and the system status indicatoron the back flash blue until the button is pushed again.

10 Power supply 2 750W power supply

11 Power supply 1 750W power supply

Install the Gen4 Media Access nodeThis installation procedure supports the following scenarios:

l Installing a Media Access node in an EMC Titan rack.

l Installing an Media Access node in a customer environment that uses similar,standard racks. In this case, you should take the following instructions as a generalguideline that might require adjustment depending on the customer environment.

Procedure

1. Remove the inner rails from the universal rail kits.

a. Pull and extend the inner rail to the lock position.

b. Press the blue disconnect tab to release the inner rail from the rest of theassembly.

The following image shows a disassembled PN 100-563-392 rail. The inner rail of aPN 100-580-079 is the same as shown here.

2. Attach the inner rails to the node.

a. Align the protruding rail notches with the connection studs on the node.

b. Push the rail along the node until the studs fit securely into the notches.

An audible click indicates that the rail is secure. See the following image (the frontof the node is to the left).

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3. Do one of the following:

l For rail kit 100-563-392, go to step 4.

l For rail kit 100-580-079, go to step 5.

4. Attach the outside portion of the universal rail kit to the rack.

a. From the rear of the rack, attach clip nuts over the rear channel holes for thebottom 1U (1.75 in.) of the selected rack space.

b. Align the rear bracket holes of the outside rail with the clip nuts.

The bracket fits on the outside of the rear channel.

Installing the Gen4 Media Access Node

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c. Secure the rear bracket to the channel with two provided screws.

d. Pull the front alignment pins into position securely in the rack’s front channel, thenpush down slightly to catch the top pin.

An audible click indicates the rail is firmly attached to the channel.

5. Attach the outside portion of the universal rail kit to the rack.

a. From the front of the rack, position the alignment pins over the rear rack mountingchannel as shown in the following figure.

b. Insert the alignment pins on the rail assembly into the rear channel holes for thebottom 1U (1.75 in.) of selected rack space.

c. Push the assembly backward onto the channel.

An audible click indicates that the connection is secure.

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d. Pull the front alignment pins into position securely in the rack’s front channel.

e. Push down slightly to catch the top pin.

An audible click indicates that the rail is firmly attached to the channel.

f. Install the rear securing screw between the alignment pins as shown in the figurein step c.

6. Install the node in the rack.

WARNING

The node is heavy and should be installed in a rack by two people. To avoid personalinjury or damage to the equipment, do not attempt to lift and install the node in arack without a mechanical lift or help from another person.

a. From the front of the rack, align the inner rails attached to the node with themounting channels on the slide rails as shown here.

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b. Slide the node into the slide rails until it stops.

Do not push the node into place using the hard drive handles or rotating frontpanel. Doing so may damage the equipment.

c. All in one motion, push the blue release tab on both side rails and push the nodeinto the rack.

d. Secure the rail assembly in the rack by tightening the captive stabilizer screwsdirectly behind each bezel latch (one each side of rack) as shown in the followingfigure.

7. Install the bezel (shown below) by pressing the two handles (marked in light blue)inward while pushing the bezel onto the latch brackets.

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WARNING

If you must remove a node during installation, be aware that the rails for MediaAccess nodes are not designed for the node to be pulled out without support. Therails allow the node to slide out only a small distance before reaching a stoppingpoint. After pushing the blue release tabs on the side rails, the node then slidescompletely out of the rack with no further stopping point. The node is heavy andshould be removed from the rack by two people. To avoid personal injury or damageto the equipment, arrange for a mechanical lift or help from another person beforepushing the blue release tabs.

8. Proceed to the next section, “Install and dress power cords and ethernet cables.”

Install and dress power cords and ethernet cablesProcedure

1. From the back of the rack, install and dress node power cords.

The Media Access Node has redundant power supplies. Connect the node to a powerdistribution unit.

a. Combine and tie off power cords with the a Velcro strap.

b. Ensure the power cords do not droop and touch the bottom of the rack.

2. From the back of the rack, install and dress node Ethernet cabling according to thefollowing steps.

a. See “Gen4 Media Access node hardware” on page 12 for node port diagrams.

b. Cable the node-side connections for all purposes (backup, replication, ormanagement).

c. Combine new cabling with existing ones in the environment, if possible, and tie offexcess cabling with a tie wrap.

Note

Do not strain any of the cables during installation.

d. If the node’s Dell Remote Access Capability (iDRAC) is being used, install anddress the iDRAC cabling as follows:

l If iDRAC is configured to share the eth0 Ethernet port with the node, no furthercabling is required.

l If iDRAC is configured to use the dedicated iDRAC Ethernet port, then connectone end of a Cat6 cable to the node’s dedicated iDRAC port.

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Prepare the Media Access node for software installationPerform the following steps to prepare the single node server for Avamar softwareinstallation. These steps include configuring the backup network port (eth0, Gb1) of thenode and copying the bootstrap utility files onto the single node server.

Note

Do not connect the Media Access node to the external network yet. Doing so at this timecould interfere with the function of your production network.

Procedure

1. Configure your laptop as follows:

a. From Start, open Settings > Network and Dial-up Connections and select LocalArea Connection.

b. Select Properties.

c. Double-click Internet protocol (TCP/IP).

d. Click Use the following address.

e. Set IP address to 192.168.0.100.

f. Set netmask to 255.255.255.0.

Setting a gateway is not necessary.

g. Click OK.

h. Click OK again.

i. Connect your laptop to the node’s iDRAC network interface with a Cat6 Ethernetcable.

j. At a Windows command prompt, type ipconfig to ensure the new IP address isactive.

Information similar to the following is displayed:

Windows IP ConfigurationEthernet adapter Local Area Connection:Connection-specific DNS Suffix .:DEFAULTIP Address ...........................:192.168.0.100Subnet Mask ..........................:255.255.255.0Default Gateway ......................:DEFAULT

where DEFAULT is the default setting on your laptop.

If the IP Address and Subnet Mask are not correct, disable and re-enable theEthernet connection in the Local Area Connection dialog box.

2. On your laptop, open a web browser to http://192.168.0.120.

Note

A security certificate error might be displayed at this point. You can ignore it.

The Login screen appears.

3. Log into the iDRAC interface on the node using the iDRAC root user account andpassword (calvin) and click Submit.

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The Virtual Console and Virtual Media window appears.

4. Select the Console/Media tab, and then click Launch Virtual Console.

Note

A security certificate error again might be displayed. You can ignore it. Also, you mightbe prompted to install an ActiveX control add-on. Do so at this time.

This action takes a few minutes to open the console.

5. Open the YaST Linux configuration application by typing:

yast

The YaST Control Center appears.

Note

In YaST, use the Tab key to move to an option and correct typing errors or replacedefault settings by typing Ctrl-H (neither the Delete nor Backspace keys provide thefunctions printed on the keys). To select a checkbox (a set of parentheses), press thespace bar.

6. Use the down arrow to highlight Network Devices, the right arrow to move to the boxon the right, and the down arrow to highlight Network Settings, and then press Enter.

The Network Settings screen appears.

7. Tab to the Name list and use the arrow keys to select the eth0 card.

As you move from one entry to the next in the list, the description changes in thebottom box. Look for Device Name: eth0.

8. After selecting the eth0 device, tab to Edit and press Enter.

The Network Card Setup screen appears. Use the arrow keys to select the Addresstab, if necessary.

9. Configure DNS parameters (hostname, domain, search, and primary and secondaryname servers), gateway, IP address and netmask of the backup network (eth0, Gb1) ofthe Avamar node.

a. Tab to Statically assigned IP address.

b. Press the space bar to select the checkbox (with an X).

c. Tab to IP address.

d. Type the IP address of the eth0 port of the Media Access node.

e. Tab to Subnet Mask.

f. Type the subnet mask address.

g. Tab to Hostname, use CTRL-H to delete the default hostname, and then type thehostname for the Media Access node.

Hostname must resolve to the IPv4 address used by backup clients.

h. Tab to Next at the bottom of the screen and press Enter.

The Network Settings screen appears.

i. Tab to the top menu, and use the arrow keys to select Hostname/DNS as shown inthe following figure.

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j. Tab to Hostname, use CTRL-H to delete the default hostname, and then type thecorrect hostname.

This parameter must be the short name of the hostname entered in step g.

k. Tab to Domain Name, use CTRL-H to delete the default domain name, and thentype the correct domain name.

l. Tab to the DNS configuration section and specify those parameters.

Enter up to three IPv4 addresses of DNS recurring name resolving servers.

m. Tab to Domain Search, use the right arrow to move the cursor to the end of thedefault entry, use CTRL-H to delete the default domain name, and then type thecorrect domain name to be searched.

n. Tab to the top menu and use the right arrow to select Routing.

The Network Settings-Routing screen appears and Default Gateway should behighlighted.

10.Type the default gateway address.

11.Tab to OK at the bottom of the screen and press Enter.

The Network Settings screen closes and a saving configuration information messageis displayed.

12.In the YaST Control Center, tab to Quit at the bottom of the screen and press Enter.

13.Exit the command shell.

14.Disconnect the Ethernet cable from the Media Access node.

15.Plug in cabling from the eth0 (Gb1) port of the Media Access node to your network.

Note

Do NOT plug in cabling for eth2 (Gb3) if high-availability backup configuration is to beused. Doing so at this time can cause serious disruptions to your network.

16.Verify connectivity to eth0 of the Media Access node from your network.

Do this by connecting to a device on the network outside of the Media Access node’ssystem and successfully establishing a PuTTY session with the node.

Connect the tape library to the Media Access nodeThe Media Access node has an HBA port into which you connect a fibre-optic cable that isattached to a tape library (either directly or through a router).

Note

Only fibre-optic cables are supported for connecting your library to the Media Accessnode.

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Note

You can use only one tape library with Avamar Extended Retention. The library’s robotmust be controlled only by Avamar Extended Retention.Make sure that the library is zoned for exclusive use by the Media Access node. Correctzoning allows Avamar Extended Retention to configure the library automatically duringinstallation.

Note

If you are using a Data Domain Virtual Tape Library, call EMC Support to make sure that itis configured correctly before running any exports or imports. An incorrect configurationmay have serious performance implications.

To connect your library to the Media Access node, on the rear of the node, plug the fibreoptic cable that is connected to the library into the HBA port. The fibre optic cable is theorange one, as shown in the following figure.

Figure 6 Gen4 Media Access node with library attached

During Avamar Extended Retention software installation, an option is provided to detectthe library and its drives.

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CHAPTER 2

Installing the Gen4S Media Access Node

This chapter includes the following topics:

l Introduction.......................................................................................................... 30l Recommended tools and supplies.........................................................................30l Universal rail kits.................................................................................................. 30l Gen4S Media Access node hardware.....................................................................31l Mount the Gen4S Media Access node................................................................... 33l Install and dress power cords and ethernet cables................................................ 38l Prepare the Media Access node for software installation....................................... 39l Connect the tape library to the Media Access node................................................41

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IntroductionThe GEN4S Media Access node has the following characteristics:

l Twelve 3.5” hard drives

l Dual 750W power supplies

l Eight 10/100/1000baseT GbE ports

l Two fiber optic ports

l Two 10 GbE ports

l RMM4 management port

l Avamar service port (hardware: NIC8, software: eth7)

l SuSE Linux Enterprise Server v11 sp1 operating system

The Media Access node requires the use of a single tape library (physical or virtual) thatcan use a fibre optic cable to attach directly to the node or to a fibre SCSI bridge. Twofibre channel ports are located on the back of the Media Access node. If the tape libraryhas either just one drive or a fibre bridge built in for all of the drives, then you canconnect the library directly to one of the fibre ports on the node. Otherwise, you mustconnect the library to a fibre SCSI bridge, and then connect the bridge to a fibre port onthe node.

Avamar Extended Retention has been tested with LT03, LT04, LT05, and t10k tape drives.

The following conditions must be met:

l The customer must provide the tape library. Only one tape library per Media Accessnode is currently supported.

l Library partitioning is acceptable as long as the correct partition is zoned to enablethe Media Access node to detect the partitioned changer.

Recommended tools and suppliesYou might need the following items to install a Media Access node:

l Phillips-head screwdriver

l Tie wraps

l Flashlight

l Mechanical lift

Universal rail kitsThe following rail assembly kit is used in all installations (left: assembled, right: innerand outer rails separated):

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Figure 7 EMC part number 100-564-117

Note

Telco installation is not supported for ADS GEN4S Release systems.

Gen4S Media Access node hardwareRefer to the following images and component descriptions for the Gen4S Media Accessnode.

Front view

The following table describes the components on the front panel of the GEN4S MediaAccess node.

Table 3 GEN4S Media Access node front panel components

Feature Description

Service Tag A pull-out label for node serial number and other systeminformation.

Hard Drives Hot swappable 3.5” hard drives; eight in the 0 through 7 drivelocations.

Front Control Panel Set of buttons, controls, and indicators:

l System ID button - Use to locate a particular node in the rack.When pushed, the LED on the front and the system status

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Table 3 GEN4S Media Access node front panel components (continued)

Feature Description

indicator on the back panel flash blue until the button ispushed again.

l Non-Maskable Interrupt (NMI) button - Use to troubleshootsoftware and device driver errors. Press by using the end of apaper clip. When pressed, it puts the node in halt state andissues NMI. Use this button only if directed to do so byqualified support personnel.

l NIC activity LEDs - One LED per NIC on the back panel. Networklink detected = LED solid on. Network activity = LED blinkingaccording to activity.

l System Cold Reset Button - Reboots and reinitializes the node.

l System Status LED - Green or amber LED showing systemhealth. Solid on green indicates the node is booted and ready.All others indicate a level of degraded status which should bereported through Avamar systems.

l Power Button with Integrated LED - Toggles system power onand off.

l Hard Drive Activity LED - Indicates drive activity from onboardcontrollers.

Rear view

The following table describes the components on the rear panel.

Table 4 GEN4S Media Access node rear panel components

Feature Description

Power supply #1 750W power supply.

Power supply #2 750W power supply.

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Table 4 GEN4S Media Access node rear panel components (continued)

Feature Description

NICs 1 - 8 Eight 10/100/1000baseT GbE ports.NIC8, software: eth7, is the Avamar service port.

NICs 9 - 10 Two 10 GbE ports.

The 10Gb configuration does not require additional networkconnections on eth0 and eth2.

Media Access Nodes support 1 GbE (RJ45) or 10 GbE (SFP+ SR or LRoptical or twinax). 10 GbE does not include SFP+ GBICs or cabling.Only Intel-supported GBICs or twinax cables are supported asreference sell.

For more information, see:

http://www.intel.com/support/network/adapter/pro100/sb/CS-030612.htm

using the BDTA product code.

Monitor port Connects a VGA display to the system.

Serial port Connects a serial device to the system.

USB ports Connects a USB device to the system.

Fibre Optic Ports Connects a tape library or VTL to the system.

RMM4 port Dedicated remote management port for the RMM4 card.

Mount the Gen4S Media Access nodeUse the following installation procedure either to mount a Gen4S Media Access nodeserver in an EMC Titan rack or in a similar, standard rack in your environment. In the lattercase, you should take the following instructions as a general guideline that might requireadjustment depending on your environment.

Procedure

1. On each rail assembly:l Slide the inner rail out from the slide rail as far as possible.

l On the inner rail, slide the blue disconnect tab forward to release the inner railfrom the slide rail.

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l Slide the inner rail completely out of the slide rail.

2. Attach an inner rail to each side of the Avamar server.

a. Align the large end of the rail notches on the inner rail with the connection studson the side of the node. See #1 in next image.

b. Push the flat side of the inner rail onto connection studs. See #2 in next image.

c. Slide the inner rail backwards along the node until the studs fit securely into thesmall end of the rail notches. See #3 in the following image.

An audible click indicates that the rail is secure.

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3. Install each slide rail in the cabinet.

a. From the front of the cabinet, align rail alignment posts with the rear channel holesfor the selected 1 U (1.75 in) of cabinet space for the server, and insert thealignment posts securely into the holes.

An audible click indicates that the connection is secure.

b. Pull the slide rail forward so the front alignment posts go securely into the holes onthe front channel.

An audible click indicates that the connection is secure.

c. Secure the rail to the rear channel with a small stabilizer screw.

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4. Install the Avamar server in the rack.

WARNING

The node is heavy and should be installed in the rack by two people. To avoidpersonal injury or damage to the equipment, arrange for a mechanical lift or helpfrom another person before attempting to lift and install the node.

a. From the front of the cabinet, align the inner rails attached to the node with thechannels on the inside of the slide rails.

b. Slide the server into the slide rails and push the server into the cabinet.

An audible click indicates that the slide rails are engaged and locked.

CAUTION

Do not push the node into place using the hard drive handles or Front ControlPanel. Doing so may damage the equipment. Instead grasp the node from thesides.

c. On the outside of each rail assembly, slide the blue disconnect tab forward tounlock the server, and push the server completely into the cabinet.

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d. To further secure the rail assembly and node in the cabinet, insert and tighten asmall stabilizer screw directly behind each bezel latch.

5. Pushing on the ends, not the middle, of the bezel, press the bezel onto the latchbrackets until it snaps into place.

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Install and dress power cords and ethernet cables

Note

Do not power up cold Media Access node equipment. The approved operatingtemperature range is 50° to 95°F (10° to 35°C), and the typical temperature gradation is10°C per hour. If the node has been located in a colder environment, allow time for theequipment to reach room temperature.

Procedure

1. From the back of the rack, install and dress node power cords.

The Media Access Node has redundant power supplies. Connect the node to a powerdistribution unit.

a. Combine and tie off power cords with the a Velcro strap.

b. Ensure the power cords do not droop and touch the bottom of the rack.

2. From the back of the rack, install and dress node Ethernet cabling as follows:

a. See Gen4S Media Access node hardware on page 31 for node port diagrams.

Note

To configure a 10Gb system, use eth8 and eth9. The 10Gb configuration does notrequire additional network connections on eth0 and eth2.

b. Cable the node-side connections for all purposes.

c. Combine new cabling with existing ones in the environment, if possible, and tie offexcess cabling with a tie wrap.

Note

Do not strain any of the cables during installation.

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3. Press the power button on the front of the node.

The node powers up.

Prepare the Media Access node for software installationPerform the following steps to prepare the Gen4S Media Access node for Avamarsoftware installation. These steps include configuring the backup network port(hardware: NIC1, software: eth0) of the node and copying the bootstrap utility files ontothe single node server.

Note

Do not connect the GEN4S Media Access node to the network yet. Doing so at this timecould interfere with the function of your production network.

Procedure

1. Configure your computer as follows:

a. From Start, open Settings > Network and Dial-up Connections and select LocalArea Connection.

b. Select Properties.

c. Double-click Internet protocol (TCP/IP).

d. Click Use the following address.

e. Set IP address to 10.99.99.99.

f. Set netmask to 255.255.255.0.

g. Set gateway to 10.99.99.5.

h. Click OK.

i. Click OK again.

j. Using an Ethernet Cat6 cable, connect your laptop to the Avamar service port ofthe single node server (hardware: NIC8, software: eth7).

k. At a Windows command prompt, type ipconfig to ensure the new IP address isactive.

If the IP Address and Subnet Mask are not correct, disable and re-enable theEthernet connection in the Local Area Connection dialog box.

2. Using PuTTY and the Avamar service port IP address (10.99.99.5), log into the serveras user root.

When prompted, enter the root user account passphrase (changeme) and press Enter.

3. Change directory by typing:

cd /usr/local/avamar/src/

4. Use WinSCP to copy the following file to the directory:

AvamarBundle_SLES11_64-VERSION.zipwhere VERSION is the Avamar product version.

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Note

Do not attempt to run either file. EMC personnel will run these later during Avamarsoftware installation.

5. Open the YaST Linux configuration application by typing:

yast

The YaST Control Center appears.

Note

In YaST, use the Tab key to move to an option and correct typing errors or replacedefault settings by typing Ctrl-H (neither the Delete nor Backspace keys provide thefunctions printed on the keys). To select a checkbox (a set of parentheses), press thespace bar.

6. Use the down arrow to highlight Network Devices, the right arrow to move to the boxon the right, and the down arrow to highlight Network Settings, and then press Enter.

The Network Settings screen appears.

7. Tab to the Name list and uses the arrow keys to select the eth0 card.

As you move from one entry to the next in the list, the description changes in thebottom box. Look for Device Name: eth0.

8. After selecting the eth0 device, tab to Edit and press Enter.

The Network Card Setup screen appears. Use the arrow keys to select the Addresstab, if necessary.

9. Configure DNS parameters (hostname, domain, search, and primary and secondaryname servers), gateway, IP address and netmask of the backup network (eth0, Gb1) ofthe Avamar node as follows:

a. Tab to Statically assigned IP address.

b. Press the space bar to select the checkbox (with an X).

c. Tab to IP address.

d. Type the IP address of the eth0 port of the Avamar node.

e. Tab to Subnet Mask.

f. Type the subnet mask address.

g. Tab to Hostname, use CTRL-H to delete the default hostname, and then type thehostname for the Avamar node.

Hostname must resolve to the IPv4 address used by backup clients, the addressthat will be assigned to the Avamar node backup network interface (eth0) in thefollowup Avamar server software installation.

h. Tab to Next at the bottom of the screen and press Enter.

The Network Settings screen appears.

i. Tab to the top menu, use the arrow keys to select Hostname/DNS.

j. Tab to Hostname, use CTRL-H to delete the default hostname, and then type thecorrect hostname.

This parameter must be the short name of the hostname entered in step g.

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k. Tab to Domain Name, use CTRL-H to delete the default domain name, and thentype the correct domain name.

l. Tab to the DNS configuration section and specify those parameters.

Enter up to three IPv4 addresses of DNS recurring name resolving servers.

m. Tab to Domain Search, use the right arrow to move the cursor to the end of thedefault entry, use CTRL-H to delete the default domain name, and then type thecorrect domain name to be searched.

If you have more than one domain name, enter them on separate lines.

n. Tab to the top menu and use the right arrow to select Routing.

The Network Settings-Routing screen appears and Default Gateway should behighlighted.

10.Type the default gateway address.

11.Tab to OK at the bottom right of the screen and press Enter.

The Network Settings screen closes and a saving configuration information messageis displayed.

12.In the YaST Control Center, tab to Quit at the bottom right of the screen and pressEnter.

13.Exit the command shell.

14.Disconnect the Ethernet cable from the Avamar node.

Connect the tape library to the Media Access nodeThe Media Access node has an HBA port into which you connect a fiber-optic cable that isattached to a tape library (either directly or through a router).

Note

Only fiber-optic cables are supported for connecting your library to the Media Accessnode.

Note

You can use only one tape library with Avamar Extended Retention. The library’s robotmust be controlled only by Avamar Extended Retention.Make sure that the library is zoned for exclusive use by the Media Access node. Correctzoning allows Avamar Extended Retention to configure the library automatically duringinstallation.

Note

If you are using a Data Domain Virtual Tape Library, call EMC Support to make sure that itis configured correctly before running any exports or imports. An incorrect configurationmay have serious performance implications.

To connect your library to the Media Access node, on the rear of the node, plug the fiberoptic cable that is connected to the library into the HBA port. The fiber optic cable is theturquoise-colored one, as shown in the following figure.

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Figure 8 Gen4S node with library attached

During Avamar Extended Retention software installation, an option is provided to detectthe library and its drives.

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CHAPTER 3

Example Network Configurations

This chapter includes the following topics:

l Basic network configuration.................................................................................. 44l Advanced network configuration........................................................................... 44l Standalone network configuration.........................................................................45

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Basic network configurationThe following diagram illustrates a basic network configuration in which the MediaAccess node is connected to an Avamar server environment that has a single networkswitch.

Advanced network configurationThe following diagram illustrates a more advanced network configuration in which theMedia Access node is connected to an Avamar server environment that has more thanone network switch.

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Standalone network configurationThe following diagram illustrates a standalone network configuration in which the MediaAccess node is connected to a single-node Avamar environment.

Example Network Configurations

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INDEX

Aaudience 9

Ccomments 9conventions for publication 9

Ppreface 9

Rrelated documentation 9

Ssupport information 9

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Index

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