Hardware Requirements

Hardware Requirements Date 06/27/2018

Computer

Subject to change without notice. End user is responsible for maintenance and repair of all hardware. PC Synergy Support: 760 410.1677 or fax 760.410.1696.

© PC Synergy, Inc. All rights reserved.

Operating system: Windows 10: Windows 10 Professional is recommended.

Windows 8.1: Windows 8.1 and Windows 8 Professional.

Windows 7, service pack 1: Home Premium, Professional or Ultimate. *

*Microsoft ended mainstream support for Windows 7, service pack 1 on January 13th,

2015. Extended support will end on January 14th, 2020. (Windows 7 may not be

secure for online credit card processing.)

Processor: Recommended: Current Generation Dual or Quad Core: 7th and 8th Generation Intel

Core i3, i5, or i7(iX-7xxx or higher) ; AMD Ryzen 5, or 7 Processor

Minimum: Previous generation Dual Core Processor (Intel: Core i3,i5,i7);

AMD: Phenom, FX, APU A8, APU A10, Ryzen 3

The following processors may result in reduced performance and are not

recommended: Pentium Dual Core, Atom, Celeron, Athlon, Sempron, Turion, or APU

A4/A6

Memory: 8 GB or higher recommended for optimal performance, minimum 4 GB

Free disk space: 5 GB or more recommended; 1 GB minimum

Video card: 256MB or more video card recommended; 128 MB minimum

Dual Video Output required for use with Twinview (Customer facing monitor)

Ethernet card : Gigabit with RJ45 connection. Fast Ethernet (100 Mbps) not recommended.

CD/DVD-ROM

drive:

Optional

Backup drive: One of the following: CD-RW; DVD-RW; flash drive; portable hard drive; or cloud

space backup system. Do not store PostalMate backups on the same computer as

your data resides, in case of a hard drive or other computer malfunction. Complete

system backups are a good idea, however a PostalMate backup is necessary to restore

PostalMate data.

Ports: Number and type of ports depends on devices (see page 2)

Hardware requirements (page 2)

Subject to change without notice. End user is responsible for maintenance and repair of all hardware. PC Synergy Support: 760 410.1677 or fax 760.410.1696.

Printers and Equipment

Device Port Type Supported Models Requirement/Usage

Label printer

(4” x 6”)

USB or parallel, depending

on model

Zebra GK420D, GC420D, LP

2844 and most Zebra ZP-

series.

Required on each computer

used for shipping. Prints

shipping labels.

Label printer

(2” x 2.25”)

Zebra LP 2824, LP 2722 Legacy. Several non-required

labels are this size.

Dymo Label Printer Dymo 400, 450 LabelWriter

Dymo 400, 450 Twin Turbo .

(USB only)

Optional. Used for

Printable Postage Interface.

(Dymo Stamp postage label

stock: 30915)

Receipt printer CT-S310II, CT-S300, and CT-

S2000.

Required on each computer

using POS features.

Report/document

printer

Any inkjet, laser, or multi-

function copier

Required. Networked

computers can share one.

Electronic scale

USB or serial, depending

on model. Avoid serial

adapters if possible.

Mettler-Toledo PS6L, PS60,

BC-6L, BC-60; Toledo 8213

(RAM 25 or 40); and Detecto

AS-350D

Optional but strongly

recommend for each shipping

computer. Eliminates manual

weight entry

Pole Display USB Logic Controls LD-9900 (pole)

or Logic Controls LT-9900

(desktop)

Required in some states.

Barcode scanner USB or PS2, depending on

model

Honeywell/MetroLogic

MS9520, MS9535, MS9540

POSX EVO Laser, POSX ION

Linear, POSX ION

Optional. For scanning

tracking number and product

SKUs.

Cubetape dimension-

ing tool

USB Cubetape, shipper model

C190-SHP (includes Cube POS

and cradle)

Optional. For wireless entry of

dimensions, and also used as a

barcode scanner. Touch screen

monitor USB or serial, depending

on model

Any Optional. Eliminates keyboard

use for many transactions.

Fingerprint Reader USB DigitalPersona 4500 Optional. Use for security and log-on features.

Signature Capture device

USB Topaz Systems Standard pads and LCD pads

Optional. Used for package receiving.

Cash drawer No computer port

needed; connects to

receipt printer

Any MMF model; most other

manufacturers. (MUST be

compatible with your receipt

printer.)

Required on each computer using POS features.

© PC Synergy, Inc. All rights reserved.

Subject to change without notice. End user is responsible for maintenance and repair of all hardware. PC Synergy Support: 760 410.1677 or fax 760.410.1696.

© PC Synergy, Inc. All rights reserved.

Hardware Requirements Computing technology is an ever changing world. As a store owner, it is your responsibility to maintain your hardware to ensure smooth operations. We recommend that when you purchase a new computer, that you make the newest computer your master, as more power is needed on a master system than an auxiliary. As we add features to PostalMate, it becomes increasingly important to ensure that your workstations meet these hardware requirements.

Our recommendations When purchasing a new computer, we recommend Windows 10 Professional with a current generation dual or quad core Intel processor, and 8GB of RAM. Solid state drives (SSD) will significantly improve performance. Please be sure to check compatibility with other software vendors before making a purchase. If you use peripherals such as scales, barcode scanners, or card readers, please be sure to check which ports are available, as many computers will not have parallel or serial ports (make sure you have enough ports for each of your devices). We do not recommend USB to parallel or USB to serial adapters as they have proven problematic in our experience. USB hubs are a good way to gain additional USB ports, however we do recommend “powered” USB hubs.

Networking Internet connection

• Router or switch capable 1000 Mbps

• 1000 Base T network cabling (CAT 5e/6/7)

• Wireless networks are not supported

• Required on each computer; networked computers can share via router

• Hi-speed DSL or cable. Cellular 4G or 3G connections also work and are a good option for backup internet

Hardware requirements (page 3)