Business Need• Client had multiple data centers and legacy technologies. Needed optimization of infrastructure utilization• Reduction in cost of IT operations • Reduction in infrastructure procurement & deployment cycles times• High availability & Disaster Recovery /Recovery Point Objective (RPO) and Recovery Time Objective (RTO)• Scalable IT and analytics capability• Commercial effectiveness insights for the Pharma industry

AWS Cloud Adoption, IT Managed Servicesand Scalable Data & Analytics Solutionfor Symphony Health Solutions Symphony Health, a PRA Health Sciences company, is a leading provider of high-value data, analytics, technology solutions and actionable insights for healthcare and life sciences manufacturers, payers and providers. The company helps clients drive revenue growth and commercial effectiveness, while adapting to the transformation of the healthcare ecosystem, by integrating a broad set of patient, prescriber, payer and clinical data together with primary and secondary health research, analytics and consulting. Symphony delivers a comprehensive perspective on the real dynamics that drive business in the healthcare and life sciences markets. For more information, visit www.symphonyhealth.com

HARMAN Solution Highlights

transformation & AWS Cloud adoption and supported IT infrastructure managementfor the client.

• Managed the consolidation and upgradation of legacy data centers• Cloud transformation – migrated client’s existing on-premise 200 data warehouses and data marts to the AWS Cloud• End-to-end IT managed services, including hosting services• 24x7 support for client IT infrastructure with ITIL framework• Built big data platform for data integration• Developed a big data integration hub• Analytics, insights and consulting support for sales, marketing and clinical projects• Leveraged AWS public cloud to offer a scalable solution• Addressed capacity demands and deployment challenges using the AWS EMR cluster capability• Leveraged Cloud formation template (CFR) for faster time-to-market• Built a Disaster Recovery solution on AWS to address the Recovery Point Objective (RPO) and Recovery Time Objective (RTO)

Business Benefits• Reduction in data center footprint, maintenance cost and total cost of ownership• 40% reduction in overall IT spending• 60% improvement in application performance• Scalable technology platform built on AWS to meet demand at peak usage hours• Improved productivity of IT assets through technology refresh• Provided comprehensive insights about the healthcare marketplace using

92% OF RXs DispensedIn The U.S. & Territories

More than 12,000plans tracked

280 Mn activepatients

14+ years of historical data

Product and Platform Engineering

Application Development Product Engineering

Platform Development BI Development

Open Source Dev. Data Modeling

Data Extraction & Transformation

Data Integration Visualization and Reporting

Analytics & Big Data Services

Data Ingestion

Data Integration and Analytics Hub

Statistical Modeling and Data Science

Claims Analytics Commercial Effectiveness

Medication Adherence Patient journey

IT Infrastructure & Production Support Management on AWS

Data Ingestion and Integration Data Administration

Big Data Clusters Application Support

Cloud Mgt. Server Mgt. Asset Mgt. Disaster Recovery Network Mgt.

Enterprise Security Service Desk Email Mgt. Database Mgt. Big Data Streaming

Figure: End-to-end analytics and IT infrastructure management solutions

ABOUT HARMANHARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®. HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd.

© 2020 HARMAN International Industries, Incorporated. All rights reserved. Harman Kardon, Infinity, JBL, Lexicon and Mark Levinson are trademarks of HARMAN International Industries, Incorporated, registered in the United States and/or other countries. AKG is a trademark of AKG Acoustics GmbH, registered in the United Statesand/ or other countries. Features, specifications and appearance are subject to change without notice.

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