harnessing the power of iot and cloud technology to ...content.pi.tv/events/pi berlin...
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Berlin, February 28, 2017
thyssenkrupp Elevator AG
Harnessing the power of IoT and cloud technology to transform elevator services
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2 thyssenkrupp Elevator AG
thyssenkrupp Elevator
+50,000 employees
+24,000 service technicians
1.2 million units under maintenance
€7.5 billion in sales
900 locations
150 countries
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3 thyssenkrupp Elevator AG
Since 2000, thenumber ofhigh-rises
(>200 m) has
tripled70%of the global
population will beliving in cities
by 2050
As urban populations increase,
buildings in cities are growing taller
to accommodate them.
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4 thyssenkrupp Elevator AG Columbia University Study, 2010
Riding 6 years
Waiting 16.6 years
Manhattan
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…the building manager or someone inside the elevator is calling us
When do we know something iswrong?
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Recognise failure patterns
Resolve failures before they occur
Avoid non-essential out-of-service maintenance
Reduce time required to resolve failures
Wouldn’t it be great to be proactive?
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7 |thyssenkrupp Elevator AG )
Evolution
BigData
Industry4.0Urbanization Cloud
MonitoringGlobalization
Efficient
InnovationConnected
RevolutionSolution
Internet
GameChanging
Sharing
Intelligent
Web2.0
Algorithms
CloudServiceInternet of Things
Digitalization
New Era
thyssenkrupp: applying IoT to transform
the elevator industry
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8 thyssenkrupp Elevator AG
+Machine learning
Cloud based storage
+
Elevator
MAX
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10 thyssenkrupp Elevator AG
Elevator data always at hand
Digital-age partners for our technicians
Better informed, enhanced troubleshooting, less stress
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11 thyssenkrupp Elevator AG
Cultural Change
Core Business ProcessMachine Learning
Big Data
Internet of Things IoT
Business Model Transformation
Strong Business Case
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12 |thyssenkrupp Elevator AG )
• Increased elevator availability
• Quicker service interventions
• Further improved safety and reliability
• Better capacity for planning
• Transparency in service data
• Improved elevator lifetime
MAX
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13 thyssenkrupp Elevator AG
Next step
Mixed reality, hands-free with Microsoft HoloLens
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14 thyssenkrupp Elevator AG
Industrial Internet of Things
Empowering our people, transforming the elevator industry and dramatically increasing availability
Long-term impacton business model
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15 thyssenkrupp Elevator AG
Q&A