harnessing the power of teams for collaborative success€¦ · harnessing the power of teams for...

36
Harnessing the Power of Teams For Collaborative Success

Upload: others

Post on 28-Jun-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Harnessing the Power of TeamsFor Collaborative Success

Page 2: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 3: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 4: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 5: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 6: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

40% of employees in virtual teams56% in 3

years

2025 GenY = 75% of the workforce

2016 = 7% GenYers working for a Fortune 500 co.

Page 7: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

A new form of collaboration is emerging: “ Like a giant pulsing brain, a new kind of collective intelligence will become possible by the end of

the decade, redefining how knowledge networks operate and how microcosms of people drive value-creating activity across vast

geographies as well as entire organizations.” Sarah Miller CALDICOTT

Page 8: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

How to Build a Collaborative Team Environment

Page 9: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

“When I was a kid, there was no collaboration; it’s you with a camera bossing your friends around. But as an adult, filmmaking is all about appreciating the talents of the people you surround yourself with and knowing you could never have made any of these films by yourself.” Steven Spielberg

Page 10: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Add cool office space

Great free snacks, meals and drinks

Page 11: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Games rooms, quirky seating and work spaces

Offices have been abolished, replaced by large shared rooms called neighborhoods

Page 12: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Build some trust

Page 13: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Openness and transparency

Page 14: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Set realistic expectations

Page 15: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Set out norms

Page 16: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

MANAGING TEAM COLLABORATION

Page 17: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Step 1: Establish the CAPACITY to innovate

Step 2: Set CONTEXT

Step 3: Maintain COHERENCE

Step 4: Manage COMPLEXITY

The 4 Cs

Page 18: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

THE 12 HABITS OF HIGHLY COLLABORATIVE ORGANIZATIONS

Page 19: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 20: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 21: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

HOW TO HARNESS THE POWER OF COLLABORATION

(Even the Lone Ranger had a Sidekick)

Page 22: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Answer these questions:

1. Do you sometimes have trouble sharing ownership or delegating responsibility?

2. Do you wish you could find a way to make more money without working harder?

3. Do you wish you had more time to spend with your friends, family, or for hobbies and personal time for yourself?

Page 23: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 24: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 25: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 26: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

The POWER of TEAMCOLLABORATION in the

WORKPLACE

Page 27: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

38 %

50 %

41 %

33 %

Workers feel that there is not enough collaboration in the workplace

Positive recognition of input shared

Encouragement from senior staff

bility to share input with different departments

Survey: Cornerstone on Demand

Page 28: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 29: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

2014Wipro BPO re-christened as Wipro BPS

(Business Process Services)

2003Wipro commences BPO activities

2000-01Wipro listed in the NYSE & enters the BPO business

1984Wipro enters the IT software business

1980Wipro enters the IT hardware business

1945Incorporation of Western India Vegetable Products Ltd

Wipro’s History & Key Milestones

Page 30: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Partner to Industry Leaders

1054*Active Global Clients

(150+ fortune 500 customers)

Attracts the Best Talent

158,217+*Workforce

Sustained Growth

$ 7.08FY 2014-15 US $ Billion in Revenues

ranked

#1*in Greenpeace Global Greener

Electronics RankingOne the most

EthicalCompanies, selected by

Ethisphere Institute, 2014

Global Presence

58*Countries

Talent in US

10,000+*

99*Nationalities

Given the industry

200+CEOs

Today, Wipro is…

Page 31: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Presence in

13Countries

40 Centers

70+Common

customers with IT

Customer

Service

SSON awardfor

Excellence in

Revenue of

US $603Million*

Over

112Global clients

Over

32500employees

Wipro Business Process Services

Page 32: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

WIPRO BPS Strategic Units and Lines of Business

Customer Experience Transformation

Finance and Accounting Human

Resources

Supply Chain Management Knowledge

Services Industry Specific Services

Banking,

Financial

Services

and

Insurance

Retail, Consumer

Goods

and

Manufacturing

Travel,

Transportation

and

Hospitality

Healthcare

and

Life

Sciences

Energy, Natural

Resources

and

Utilities

Global

Media

and

Telecom

Wipro Business Process Services Portfolio

Ve

rtic

als

Serv

ice

s

Page 33: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process
Page 34: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

1 Cor 12v12: For just as the body is one and has many members and all the members of the body though many are one body, so it is with Christ.v14: For the body does not consist of one member but of many. If the foot should say because I am not a hand, I do not belong to the body. That would not make it any less a part of the body.

Page 35: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

Takeaway: A little inspiration goes far. Harness the power of collaboration and be amazed at what YOU can achieve…. TOGETHER!

Page 36: Harnessing the Power of Teams For Collaborative Success€¦ · Harnessing the Power of Teams For Collaborative Success ... 2014 Wipro BPO re-christened as Wipro BPS (Business Process

THANK YOU!