haydn jones (seqol) presentation, doing different things conference, december 4th 2014
TRANSCRIPT
Doing Different Things:
How can Local Authorities support social
enterprises, co-operatives, user-led services
and the third sector to take on services?
Haydn Jones – 4th December 2014
Who we are
We provide health, social care and supported employment
services for vulnerable people in their own communities
We believe that people do not see ‘health needs’ or
‘social care needs’ but ‘challenges and problems they face’,
often as a result of disability, illness or injury
We are passionate about…
Supporting people to make the most of their lives…
.
Single Point
Access Clover
ICES
SARC
Nursing
Social Work
Physio
Energy2 Enter- prise Works
OT
Podiatry
SALT
T-health
Wheel chair
SwICC
Quality Care in the
community
Single Point
Access
Key Drivers
• Commissioning versus provision (Transforming Community
Services for health in England – PCT provided services)
• Local authority transformation – move to a commissioning
council needing to deliver efficiency savings
• Control versus outcomes - a real political dimension
• Maintaining & improving integration – building on joint teams
& partnership working across health & social care
• Right to Request/Provide supported by the Cabinet Office
The Role of the Local Authority (1)
• The local authority needs to create the right environment
for the Right to Provide to flourish:
– Members & leaders need to set the scene for mutualisation
& set the framework from the top.
– Allow staff time to develop the idea & the business case.
• Cross party, member & staff buy-in – absolutely critical:
– Making the mutualisation agenda a ‘political football’ will
result in disaster.
• Local authority social enterprise champion:
– LA should appoint a senior decision-maker, either director
or an elected member of the council, to act as an internal
social enterprise champion.
The Role of the Local Authority (2)
• Commissioning vs. Provision:
– The role of the local authority will shift under
mutualisation from a direct service provider to a strategic
commissioner for the population.
• Processes to create social enterprises:
– Service specifications, baselines (activity & funding), BTAs
(business transfer agreements), contracts.
• Authority & powers – some grey areas but need clarity:
– LA can provide clarity on what functions it can delegate to
a social enterprise e.g. social care functions in Swindon.
The Role of the Local Authority (3)
• The Business Case (options appraisal):
– LA has resources at its disposal to support mutualisation
e.g. finance, HR, IT, legal. These will be needed to evidence
sustainability in the business case. The LA can buy-in
specialists & advisors to develop the case.
• The role of Welsh Government with LAs:
– Create the powers, framework & support to LAs to progress
mutualisation. The Cabinet Office ‘championed’ social
enterprises & secured the support of the John Lewis
Partnership to work with fledgling social enterprises.
• Communicate, communicate, communicate!
– With all stakeholders inc. members, staff, unions,
regulators.
The Role of the Local Authority (4)
• Finally, role change & relationships:
– There will come a time in the process when the role of the
LA in the process will change from supportive to
commissioner of service.
– Both parties (LA & new social enterprise) will be safeguard
their respective positions and it is imperative to maintain
relationships for the long term benefit.
– Don’t rush it!
Your Not Alone…
• Over 100 public service mutuals in England including SEQOL
with support from:
– Wales Co-operative Centre (www.walescooperative.org)
– Cabinet Office Mutuals Taskforce (www.gov.uk)
– Social Enterprise UK (www.socialenterprise.org.uk)
– Employee Ownership Association
(www.employeeownership.co.uk)
– Baxendale (www.baxendale.co.uk)