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Hazardous Haze Full-Scale Exercise – For Official Use Only

Hazardous Haze Full-Scale Exercise www.drc-group.com

For Official Use Only

Controller/Evaluator Handbook

Hazardous Haze – A HazMat Response Full-Scale Exercise

September 11, 2012

Neptune Township Office of Emergency Management


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PREFACE

The purpose of the Controller/Evaluator (C/E) Handbook is to aid exercise C/Es in the execution of their roles and responsibilities. This C/E Handbook was produced in consultation with the Neptune Township Office of Emergency Management and the Exercise Planning Committee, which was comprised of representatives from response agencies and organizations in Neptune Township, New Jersey.

All exercise participants should use appropriate guidelines to ensure the proper control of information within their areas of expertise and to protect this material in accordance with current jurisdictional directives. The C/E Handbook is a restricted document, intended for C/Es only.

Companion Document

This handbook is a supplement to the Hazardous Haze Full-Scale Exercise Playbook. Controllers and Evaluators should review the Exercise Playbook to

learn basic exercise planning information.

Some information in this handbook repeats information laid out in the Exercise Playbook. This duplication is deliberate and is intended to allow

Controllers and Evaluators to carry only one document during exercise play. Unlike the Exercise Playbook, this document should not be released to


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ADMINISTRATIVE HANDLING INSTRUCTIONS 1. The title of this document is the Neptune Township, New Jersey, Hazardous Haze

Full-Scale Controller/Evaluator Handbook.

2. Reproduction of this document, in whole or in part, without prior written approval from the Neptune Township Office of Emergency Management is prohibited.

3. For information on this exercise, please contact the following points of contact (POCs): Neptune Township Office of Emergency Management: Michael Bascom [email protected] 732-904-6100 Disaster Resistant Communities Group: Chris Floyd [email protected] 850-241-3565 Gregg Dawkins [email protected] 703-863-9964


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Table of Contents

PREFACE ....................................................................................................................... II

CHAPTER 1: GENERAL INFORMATION ...................................................................... 1

A. EXERCISE CONCEPT AND PURPOSE ............................................................................................. 1

B. EXERCISE OBJECTIVES ................................................................................................................... 2

C. TARGET CAPABILITIES ..................................................................................................................... 5

D. EXERCISE SCENARIO ....................................................................................................................... 5

CHAPTER 2: EXERCISE PARTICIPANTS .................................................................... 6

A. EXERCISE STAFF ............................................................................................................................... 6

B. PLAYER INSTRUCTIONS ................................................................................................................... 7

C. RULES OF CONDUCT ........................................................................................................................ 8

D. PUBLIC AFFAIRS ................................................................................................................................ 8

CHAPTER 3: EXERCISE OPERATIONS ....................................................................... 9

A. EXERCISE SUMMARY ........................................................................................................................ 9

C. STARTEX, TIMEOUT, AND ENDEX PROCEDURES ...................................................................... 10

D. SAFETY REQUIREMENTS .............................................................................................................. 10

E. ACCIDENT REPORTING AND REAL EMERGENCIES .................................................................. 11

CHAPTER 4: EXERCISE LOGISTICS ......................................................................... 12

A. GENERAL ......................................................................................................................................... 12

C. REGISTRATION AREA .................................................................................................................... 13

D. COMMUNICATIONS PLAN .............................................................................................................. 13

CHAPTER 5: CONTROL, EVALUATION, AND POST-EXERCISE ACTIVITIES......... 14

A. EXERCISE CONTROL AND EVALUATION .................................................................................... 14

B. C/E TEAM AFTER ACTION CONFERENCE ................................................................................... 15

C. PARTICIPANTS’ ASSESSMENT ..................................................................................................... 15

D. HOTWASH ........................................................................................................................................ 15

E. AFTER ACTION REPORT (AAR) .................................................................................................... 15

F. IMPROVEMENT PLAN ..................................................................................................................... 15

APPENDIX A: SCHEDULE OF EVENTS ..................................................................... 17

APPENDIX B: COMMUNICATIONS DIRECTORY....................................................... 18

APPENDIX C: SCENARIO ........................................................................................... 19

APPENDIX D: SITE MAPS ........................................................................................... 20

APPENDIX E: EXERCISE EVALUATION GUIDES ..................................................... 22

APPENDIX F: GUIDANCE FOR EVALUATION INPUT ............................................... 23


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CHAPTER 1: GENERAL INFORMATION A. EXERCISE CONCEPT AND PURPOSE General. The Hazardous Haze Full-Scale Exercise is designed to establish a learning environment for players to exercise the information learned during the course of instruction, to include agency roles and responsibilities utilizing existing policies and procedures in response to planned and/or overwhelming emergency events. Purpose. The purpose of the exercise is to validate plans, policies and procedures, as well as an opportunity to for response agencies to coordinate response activities in a realistic scenario. Scope. This exercise was developed to provide a mechanism to measure the effectiveness of the coordinated aspects of the hazardous materials response program in Neptune Township. The lead agency for hazardous materials response is the Neptune Township OEM HazMat Unit. A hazardous materials response of this magnitude would require a coordinated response of EOC personnel, Emergency Management, Law Enforcement, Fire, EMS, Communications, Resource Management, Board of Education and Public Information responders. The exercise will follow the structure of an announced, pre-planned, full-scale exercise in which the participants are aware of the time, date and general hazard being tested. All events will be conducted in a manner that presents as a realistic scenario. Controllers and Evaluators will provide information (injects) in real-time. The focus of this real-time (non-compressed) exercise will deal with immediate emergency response and the related planning and recovery issues involved in a chemical release with contaminated victims. This exercise will not address the “causes” of the hazards and events, but rather the effective and efficient response of the Township’s emergency response teams and how they work together to address the impacts of this hazard. This simulated exercise will involve actual field personnel, victims and scenarios. Assumptions. The following general assumptions apply to the Hazardous Haze Full-Scale Exercise:

The exercise will be conducted in a no-fault learning environment, wherein systems and processes, not individuals, are evaluated.

Exercise simulation will be realistic and plausible, containing sufficient detail for an effective response.

Exercise Players will react to the information and situations as they are presented in the same manner as if it was a real emergency incident.

The goals and objectives of the exercise are consistent with functional area operations and technical plans and procedures, whenever possible, as long as safety, cost effectiveness, and common sense are not compromised.



Exercise Players have had the opportunity prior to the exercise to review their agencies’ respective Emergency Operations Plans (EOPs) and Players understand their specific roles and responsibilities.

Artificialities. In any exercise a number of artificialities may be necessary to complete play in the time allotted. During this exercise, the following apply:

The participants may need to balance exercise play with real-world emergencies. It is understood that real-world emergencies will take priority.

The exercise will be played in real time. Some events, however, may be accelerated to meet exercise objectives.

Injects, as part of a larger scripted Master Scenario Events List (MSEL), will be used to prompt action as needed.

The scenario is plausible, and events occur as they are presented.

There is no “hidden agenda”, nor any trick questions.

Exercise Security. Security for this exercise will be coordinated by the participating local response agencies and will be handled by the appropriate local authority. Exercise Safety. Safety throughout the exercise is paramount. Safety issues are detailed in Chapter 3: Exercise Operations of this Exercise Playbook, including procedures for initiating a response to real-world emergencies. B. EXERCISE OBJECTIVES The Neptune Township’s Exercise Planning Committee established the following Goals and Objectives for this exercise. All exercise goals will be demonstrated during the exercise.

1. Test Neptune Township Board of Education Emergency Operations Plan as

follows:

a. Conduct notifications of appropriate staffing.

b. Conduct notifications of family members.

2. Neptune EOP AWC: Evaluate Monmouth County Communications Center’s (SouthComm) ability to evaluate information received from the scene and initiate appropriate response.

3. Neptune EOP AWC: Evaluate timeliness of dispatch notifications to appropriate agencies.

4. Neptune OEP AWC: Evaluate breadth of information provided to responding agencies.

5. Neptune EOP AWC: Evaluate use of Reverse 9-1-1®

a. Recognition of need to utilize system to notify staff and the community.

b. Understanding of methods for utilization of system.

c. Timeliness of notification.



d. Scope of information provided.

6. Neptune EOP AWC: Evaluate implementation of Field Communications Unit in support of Command Post, including distribution and tracking of interoperable radios.

a. Ability to institute an interoperable communications plan.

b. Ability to handle all scene requests to reduce load on primary communications center.

c. Ability to maintain a log of major events.

7. Neptune EOP HM: Evaluate the following phases of the Neptune OEM HazMat Team response:

a. Proper staffing for response level.

b. Appropriate equipment included in initial response.

c. Ability to work in first responders from NFD, NTEMS and NTPD to support HazMat/Decon response.

d. Hazard recognition.

e. Appropriate PPE selection and appropriate PPE use.

f. Appropriate monitoring equipment and reporting.

g. Ability to affect a rapid rescue.

h. Ability to share information and findings with PD, EMS, FD and other appropriate agencies.

i. Evaluate decontamination process, including set-up, decon procedure and integration of FD.

j. Evaluate use of communications system between HazMat Techs and the HazMat Branch Director or the Operations Section Chief.

k. Ability to work within ICS and NIMS principals

l. Ability to implement a personnel accountability program m. Ability to implement and staff emergency incident rehabilitation unit.

8. Neptune EOP F&R: Evaluate the following phases of the Fire and Rescue response:

a. Ability to work within ICS and apply NIMS principals.

b. Ability to integrate into and support HazMat response.

c. Ability to support rescue efforts of contaminated individuals.

d. Ability to recognize and communicate hazards.

e. Ability to utilize appropriate PPE.

f. Ability to staff decontamination unit.

g. Appropriate location of response equipment.

h. Ability to implement a personnel accountability program

9. Neptune EOP EMS: Evaluate the following phases of the Emergency Medical response.

a. Ability to work within the ICS structure.



b. Appropriate location of treatment area.

c. Ability to share information with other agencies.

d. Ability to utilize appropriate PPE.

e. Ability to operate a HazMat Medical Monitoring Unit.

f. Ability to triage, treat and transport trauma victims with possible chemical exposure.

g. Ability to communicate hazards to hospital prior to transport of victims.

h. Ability to implement a personnel accountability program

i. Ability to implement and staff emergency incident rehabilitation unit.

10. Neptune EOP LE: Evaluate the following phases of the Law Enforcement response:

a. Ability to work within the ICS structure.

b. Ability to recognize and communicate hazards.

c. Ability to share information with other agencies.

d. Ability to secure and investigate scene.

e. Ability to utilize appropriate PPE.

f. Ability to implement a personnel accountability program

g. Ability to control access to emergency scene.

11. Neptune EOP PIO: Evaluate the following phases of the Public Information response:

a. Ability to evaluate need for public information dissemination.

b. Development of an appropriate message for release to inquiries.

c. Ability to activate and staff a media relations center.

d. Ability to integrate need for public information with the emergency response.

e. Ability to notify appropriate municipal officials regarding emergency circumstances.

12. Neptune EOP RM: Evaluate the ability of the Resource Management team to acquire, track and decommission equipment and supplies need to support emergency response and to integrate into the ICS structure.

13. Jersey Shore University Medical Center will test their Emergency Operations Plan as follows:

a. Receipt and dissemination of information regarding an off-site emergency.

b. Preparation of Emergency Department and Trauma Department for receipt of approximately 20 patients, all of who may be considered trauma patients.

14. Activation of Mass Decontamination facility in cooperation with Neptune OEM.



C. TARGET CAPABILITIES Capabilities-based planning focuses on planning under uncertainty because the next danger or disaster can never be forecast with complete accuracy. Therefore, capabilities-based planning takes an all-hazards approach to planning and preparation that builds capabilities that can be applied to a wide variety of incidents. The capability selected from the Target Capabilities List (TCL) for this exercise is:

Public Information / Community Notification Interoperable Communications Incident Command Structure Decontamination (Gross & Technical) Resource Management Hospital Response

D. EXERCISE SCENARIO Variables are used for the development of the scenario and the overall structure of the Hazardous Haze Full-Scale Exercise. The Exercise Planning Committee selected the following variables for inclusion in this exercise scenario:

A traffic accident involving the collision of cargo truck and school bus that involves hazardous materials.

A multi-jurisdictional, multi-agency response involving Law Enforcement, Fire/EMS, HazMat, Emergency Management and hospital personnel.

Other scenario components to prompt command post and hospital personnel decisions.

Scenario Confidentiality. The Hazardous Haze Full-Scale Exercise may raise politically sensitive issues and may reveal detailed response plans and potential response shortcomings. Planners and participants must treat exercise-related information as sensitive. Information related to the exercise may not be reproduced or released without the express consent of the Neptune Township Office of Emergency Management. The complete scenario is printed in Appendix D of this document.



CHAPTER 2: EXERCISE PARTICIPANTS A. EXERCISE STAFF Exercise Director. The Exercise Director is responsible for planning, coordinating, and overseeing all exercise functions. He manages exercise activities and maintains a close dialogue with the Senior Controller regarding the status of play and the achievement of the exercise design objectives. Senior Controller. The Senior Controller is responsible for the overall organization of the exercise and takes direction from the Exercise Director. The Senior Controller monitors exercise progress and coordinates decisions regarding deviations or significant changes to the scenario caused by unexpected developments during play. The Senior Controller monitors actions by individual Controllers and ensures that they implement all designated and modified actions at the appropriate time. The Senior Controller debriefs Controllers and Evaluators after the exercise and oversees the setup and takedown of the exercise. The Senior Controller is also responsible for the following:

1. Monitoring exercise progress and coordinating decisions regarding any deviations or significant changes to the scenario caused by unexpected developments during play.

2. Monitoring actions by individual Controllers to ensure that all appropriate actions are taken to manage an effective exercise.

3. Coordinating any required modifications to the timeline and individual event implementers with the appropriate functional area Controller.

Safety Controller. The Safety Controller is responsible for monitoring exercise safety during exercise setup, conduct, and cleanup. All exercise participants must assist the Safety Controller by reporting any safety concerns. Controllers. Controllers are exercise participants who plan and manage exercise play, set up and operate the exercise incident site, and act in the roles of response individuals and agencies not actually playing in the exercise. Controllers and Simulators provide key data to players and may prompt or initiate certain player actions to ensure exercise continuity. Controllers are the only participants who will provide information or direction to players. Any changes that impact the scenario or affect other areas of play must be coordinated through the Senior Controller, who will coordinate with the Exercise Director. Evaluators. Evaluators are chosen to evaluate and provide feedback on a designated functional area of the exercise. They are chosen based on their expertise in the functional area(s) they have been assigned to review during the exercise and their familiarity with local emergency response procedures. Evaluators assess and document participants’ performance against established emergency plans and exercise evaluation



criteria, in accordance with HSEEP standards. They are typically chosen from amongst planning committee members or the agencies/organizations that are participating in the exercise. Actors. Actors simulate specific roles during exercise play. They typically are volunteers who have been recruited to play the role of victims or other bystanders. Observers. Observers are selected agency/government personnel or VIPs who are invited to view all or selected portions of exercise play. Observers do not participate in exercise play or in exercise control functions. Players. Players are agency personnel who have an active role in responding to the incident by performing their regular roles and responsibilities during the exercise scenario. Players initiate actions that will control and mitigate the simulated emergency. B. PLAYER INSTRUCTIONS Before the Exercise. Players must pre-register online via the ONX Hazardous Haze Full-Scale Exercise registration system prior to the exercise date. Players will also be required to sign in prior to the exercise on September 11, 2012 between 1700 and 1730. During the Exercise. Players must take the following actions during the exercise:

Respond to the exercise events and information as if the emergency were real, unless otherwise directed by a Controller.

Refrain from personal conversations with Controllers, Evaluators, Observers, or media personnel while the exercise is in progress.

If Players do not understand the scope of the exercise or are uncertain about an organization’s or agency’s participation in an exercise, they should ask a Controller.

Parts of the scenario may seem implausible. Players should recognize that the purpose of the exercise is to satisfy the objectives developed by the Exercise Planning Committee, and aspects of exercise play may therefore seem unrealistic.

All exercise communication will begin and end with the phrase “This is an exercise.” This is a precaution taken so anyone overhearing the conversation will not mistake exercise play for a real-world emergency.

After Exercise Play. At the end of the exercise, Players should participate in a Group Hotwash with Controllers and Evaluators. Following the Group Hotwash each Player will login to the ONX System to submit their individual Hotwash and access their Certificate of Participation.



C. RULES OF CONDUCT General

1. Participants will act in a professional manner at all times. 2. Real world emergencies take priority over exercise activities. The decision to

suspend the entire exercise (at all jurisdictions) will be made by the Exercise Director.

3. Participants will adhere with public laws, including traffic regulations. Player and C/E Interaction.

1. Players must adhere to all C/E instructions. With the exception of safety issues, the C/Es have the authority to overrule Players.

2. Players and C/Es will not engage in casual conversation. C/Es may ask Players for clarification on the actions they take during the exercise, but questions should not be distracting to the Player.

3. C/Es will only provide Players with information that the exercise design specifically designates them to disseminate. Players are expected to obtain other necessary information through existing emergency information channels.

D. PUBLIC AFFAIRS

Real World Media. There may be some limited media coverage of the exercise. Consideration will be given to the news media to allow them to get as complete and accurate a story as possible. C/Es will take actions to ensure that the media’s activities do not impact the realism of the exercise or compromise safety or completion of exercise objectives. During the exercise, participants will not interact with the real world media. Media personnel are expected to adhere to the Observer guidelines established by the Exercise Director. All media inquiries should be referred to the designated official or Public Information Officer (PIO).



CHAPTER 3: EXERCISE OPERATIONS A. EXERCISE SUMMARY General. The Hazardous Haze Full-Scale Exercise is designed to establish a learning environment for Players to exercise their abilities to coordinate multi-agency response to a hazardous materials transportation incident. The Hazardous Haze Exercise will be conducted on September 11, 2012 beginning at 1800 hours. Exercise play is scheduled for between two and three hours or until the Exercise Director determines that the exercise objectives have been met at all exercise sites. Exercise Locations will include:

The intersection of Heck Avenue and Taylor Avenue and surrounding area Jersey Shore University Medical Center

The actions of participating agencies will be in response to events outlined in the MSEL. The basis for actions will be a combination of existing department procedures and directives. Therefore, the MSEL is limited in scope, serving as a catalyst for initial actions and as a list of projected operational milestones. The MSEL allows the exercise control staff to ensure that the exercise stays on track and meets exercise objectives. In order to ensure that exercise objectives are met, the Senior Controller may identify additional actions or adjustments required during the exercise. B. EXERCISE EVENTS AND BRIEFINGS Controller/Evaluator (C/E) Orientation Briefing. A comprehensive C/E briefing will be conducted on September 7, 2012 at 1500 hours via webinar. Each C/E is required to participate in this session to learn all assigned responsibilities. C/E assignments will be determined at the C/E Briefing. Player Orientation Briefing. Players will check-in at their designated Registration Area from 1700 and 1730 hours for final instruction. A Player Orientation Briefing is scheduled at 1730 and additional information will be available upon registration. C/E Check-In. C/Es will check-in between 1700 and 1730 at their respective assigned exercise locations for final instruction. All C/Es must be ready in their assigned places for the start of the exercise and no later than 1730. Participant Hotwash. Immediately following the end of the exercise (ENDEX), Players and C/Es at each exercise location will gather for a Group Hotwash to share their first impressions about exercise conduct and play. Following the Group Hotwash each Player will login to the ONX System to submit their individual Hotwash and access their Certificate of Participation.



C/E and Senior Agency After-Action Conference. The After-Action Conference is a forum for C/Es and Senior Agency Officials to review the exercise and the draft version of the After Action Report (AAR) and Improvement Plan (IP). The meeting will be held via Go-To Meeting on September 18, 2012 at 0900. A conference line will be provided for meeting participants. C. STARTEX, TIMEOUT, AND ENDEX PROCEDURES This section outlines the procedures for beginning, suspending, restarting, and terminating exercise activities. All communications required to implement these procedures will follow the Communication guidance in Chapter 4, Section D of this document. STARTEX. The start of the exercise (STARTEX) will occur at each exercise location at 1800 on September 11, 2012 as directed by the Exercise Director. The Exercise Director or Senior Controller will announce STARTEX to all C/Es. Timeout/Restart. If any Control Team member identifies a need to pause exercise play, he or she will contact the Senior Controller. The Senior Controller and Exercise Director will determine if a suspension of play is warranted. If so, the Senior Controller will communicate that there will be a “timeout” in exercise play. When the Exercise Director and Senior Controller determine that exercise play may resume, one of them will communicate the resumption of exercise play. ENDEX. ENDEX will occur at all exercise locations at approximately 2100 on September 11, 2012 or when the ED decides all objectives have been completed. The ED or Senior Controller will communicate the ENDEX to all participants. D. SAFETY REQUIREMENTS Exercise safety takes priority over exercise events. Although the organizations involved in the Hazardous Haze Exercise come from various response agencies, they share the basic responsibility for ensuring a safe environment for all personnel involved in the exercise. The following general requirements apply to the Hazardous Haze Full-Scale Exercise:

A designated exercise Safety Controller will be responsible for participant safety.

All exercise C/Es and staff will serve as safety observers while the exercise activities are underway. Any safety concerns must be immediately reported to the Safety Controller.

Participants will be responsible for their own and each other’s safety during the exercise. It is the responsibility of all persons associated with the exercise to stop play if, in their opinion, a real safety problem exists.

All organizations will comply with their respective environmental, health, and safety plans and procedures, as well as the appropriate Federal, State, and local environmental health and safety regulations.



E. ACCIDENT REPORTING AND REAL EMERGENCIES For an emergency that requires assistance, the phrase, “Real World,” must be used. The following procedures should be used in case of a real emergency during the exercise:

Anyone observing a participant who is seriously ill or injured must first advise the nearest C/E, then if possible, render aid, provided the aid does not exceed his or her training.

The Controller who is made aware of a real emergency will initiate the broadcast, “Real World,” on the controller radio network, and provide the following information to the Senior Controller and Exercise Director:

- Venue/function

- Location within the venue/function

- Condition

- Requirements

If the nature of the emergency requires a suspension of the exercise at the exercise site or for the exercise function, all exercise activities at that facility will immediately cease. Exercise play may resume once the “Real World” situation has been addressed.

Exercise play at other sites and for other functions should not cease if one site/function has declared a “Real World,” unless they are reliant on the affected venue.

If a real emergency occurs that affects the entire exercise, the exercise may be suspended or terminated at the discretion of the Exercise Director and Senior Controller. The notification will be made from the Exercise Director or Senior Controller.



CHAPTER 4: EXERCISE LOGISTICS

GENERAL This section specifies tasks required to accomplish support for specific exercise preparation, conduct, and/or evaluation. This logistics plan includes obtaining briefing rooms, communications requirements, meals, transportation, and facility security badging and access, as well as notifying C/Es.

Parking and Transportation. C/Es will be responsible for transportation coordination to their respective exercise locations. Parking will be available at each exercise location.

Snacks and Drinks. Snacks and refreshments will be made available for the convenience of exercise personnel at the exercise locations.

Restroom Facilities. Restroom facilities will be located on site for use during the exercise.

Cleanup and Restoration. Following the exercise, C/Es and Players will begin cleanup operations to restore the area to pre-exercise conditions. All agencies assist in these efforts.

Recording and Documenting Activities. Media camera crews and still photographers may be operating throughout the exercise. All participants should be advised of their presence and instructed to fully cooperate. Each jurisdiction is responsible for setting guidelines for the media presence in its facilities. Members of the media must be properly identified and display a badge at all times.

SITE SECURITY Security. Individual locations (main exercise site and Jersey Shore University Medical Center) participating in the exercise will be responsible for appropriate security measures during the exercise. The extent of those measures is at the discretion of each site location. To prevent confusion and interruption of the exercise, access to the exercise sites will be limited to exercise participants and previously identified Observers and VIPs only. Those personnel performing exercise site security are not direct participants in the exercise and will not be exposed (as part of the exercise) to any scenario-related play. Players should advise their facility’s Controller if an unauthorized person is present. Each organization should follow its internal security procedures, augmented as necessary to comply with exercise requirements. Observer/VIP Coordination. Access to the exercise site for Observers and VIPs will be coordinated by staff at the individual exercise sites.



Media. Media personnel will view the exercise from a designated area. Media will be asked to remain within the designated observation area during the exercise. The Public Information Officer (PIO) will be available to explain the exercise and answer questions for the media during the exercise. Exercise Identification. During exercise registration, participants should wear any identification normally worn for their job function or responsibilities. Controllers and Evaluators will be identified with appropriate identification indicating their respective roles.

REGISTRATION AREA An area at each exercise site will be designated as the Registration Area for the Hazardous Haze Full-Scale Exercise. Pre-Exercise. All Players will arrive at the Registration Area, sign in, and receive exercise materials.

COMMUNICATIONS PLAN Exercise Start, Suspension, and Termination Instructions. The exercise is scheduled to run for between two and three hours or until the Exercise Director and Senior Controller determine that the exercise objectives have been met. The exercise director will announce the start of the exercise and exercise suspension or termination through the Controller Communications Network. Player Communication. Players will use routine, in-place agency communication systems. Additional communication assets may be made available as the exercise progresses. In no instance will exercise communication interfere with “real world” emergency communications. Each venue will coordinate its own internal communication networks and channels. Spoken and written communications will start and end with the statement, “This is an exercise.” Controller/Evaluator Communications. Exercise Controllers will be provided with handheld radios with a dedicated channel for internal Controller communications. Personal cellular telephones may also be used if necessary. Communications between and with Evaluators will be accomplished through personal cellular telephones. A contact list will be available before the exercise to include contact information for Controllers and Evaluators. In no case will C/E communications interfere with, or override, player communications circuits. Communications Check. Before the start of the exercise, the Senior Controller will conduct a communications check to ensure redundancy and uninterrupted flow of control information.



CHAPTER 5: CONTROL, EVALUATION, AND POST-EXERCISE

ACTIVITIES A. EXERCISE CONTROL AND EVALUATION C/E Team. The C/E Team, led by the Senior Controller, will manage the flow of the exercise. The C/E Team ensures that Players have the opportunity to achieve exercise objectives. Additionally, they observe and document Player activity during the exercise.

Senior Controller Monitors exercise progress and coordinates decisions regarding any deviations

from or significant changes to the scenario. Monitors C/Es to ensure that all appropriate actions are taken to keep the

exercise flowing smoothly. Coordinates any modifications to the timeline and individual injects with the

appropriate on-site C/E. Conducts the C/E Briefing. Manages the collection and compilation of completed evaluations.

On-site C/Es Monitor play at specific locations and inject designated events to Players. Act as moderators to explain or clarify scenario elements during play. Possess limited decision-making authority in their respective exercise locations.

Any changes that impact the scenario or affect other areas of play must be coordinated through the Senior Controller.

Observe and record Player actions and exercise events at each exercise site. Record findings during the exercise and input findings into the ONX system

following the conclusion of the exercise. Participate in the on-site Hotwash immediately following the exercise and

subsequent After Action Conference scheduled to be conducted via teleconference/Go-To-Meeting on September 18, 2012.



B. C/E TEAM AFTER ACTION CONFERENCE Following the exercise, C/Es and select Exercise Planning Committee members will participate in the exercise After Action Conference. This conference will provide a forum for Neptune Township representatives to review the exercise and discuss their observations to ensure that the resulting AAR is accurate. Disaster Resistant Communities Group will compile all findings from the exercise via the ONX system and will facilitate the After Action Conference for the AAR and Improvement Plan. The meeting will be conducted via teleconference/Go-To-Meeting on September 18, 2012 at 0900.

C. PARTICIPANTS’ ASSESSMENT Controller/Evaluator Assessment. During the exercise, C/Es will record initial Player responses and follow-up action to events involving the discipline for which they are assigned to evaluate. They will then compare responses to expected actions based on emergency response plans and procedures. Self-Assessment. All Players will have input in the evaluation process. They will be asked to provide their findings regarding plan and procedures, Player response, teamwork, exercise design, etc., following the exercise by inputting them into the ONX system.

D. HOTWASH Participants Hotwash. Immediately following ENDEX, Players and C/Es will gather for a brief Hotwash to share their first impressions about exercise conduct and play. Following the Group Hotwash each Player will login to the ONX System to submit their individual Hotwash and access their Certificate of Participation. E. AFTER ACTION REPORT (AAR) General. The AAR is the culmination of the Hazardous Haze Full-Scale Exercise. It is a written report outlining strengths and areas for improvement identified during the exercise. The AAR will include a timeline, an executive summary, the scenario description, mission outcomes, and a capability analysis. The AAR will be drafted through the use of the ONX System primarily from direct input of the Exercise Evaluators. F. IMPROVEMENT PLAN The improvement process represents the comprehensive, continuing preparedness effort of which The Hazardous Haze Full-Scale Exercise is a part. The lessons learned and recommendations from the AAR will be incorporated into an IP.



The IP identifies how recommendations will be addressed, including what actions will be taken, who is responsible for taking those actions, and the timeline for the completion of those actions. It is created by key stakeholders from the Hazardous Haze Full-Scale Exercise during the After Action Conference on September 18, 2012.



APPENDIX A: SCHEDULE OF EVENTS

Time Personnel Activity Location

September 7, 2012

1500 Controllers and Evaluators

Controller/Evaluator Briefing VIA Webinar

September 11, 2012

1700 All Registration and Sign-In All

1730 Players Player Briefing All

1800 All STARTEX All

2030 All ENDEX All

2030 All Participant Hotwash All

September 18, 2012

0900 All After Action Conference VIA Webinar



APPENDIX B: COMMUNICATIONS DIRECTORY

Position Name Email Phone Number

Exercise Director Michael Bascom

[email protected] 732-904-6100

JSUMC Point of Contact

Doug Campbell


Lead Exercise Planner/Lead Controller (DRCG)

Gregg Dawkins


Controller (DRCG) Chris Floyd [email protected] 850-241-3565

Controller (DRCG) Jeff Stevens [email protected] 401-536-8178

Evaluator (Law Enforcement)

Terry Mahon [email protected] 732-502-4500

Evaluator (EMS) Steve Pawlak [email protected]

Evaluator (EMS) Bill Voelkel [email protected] [email protected]

732-904-1169

Evaluator (Fire) Mark Vogel [email protected] 973-579-0380

Evaluator (Rescue)

John Matthews

[email protected] 732-775-1298 # 38

Evaluator (ICS) Margaret Murnane-Brooks


Evaluator (JSUMC)

Louis Sasso [email protected] 732-937-8728

Evaluator (HazMat)

Joel Grimm [email protected]

Evaluator (Communications)

Jeff Steinman [email protected] 732-921-1335

Evaluator (General)

Tom Brooks [email protected] 732-687-6962

Evaluator (General)

Mike Oppegaard




APPENDIX C: SCENARIO September 11, 2012 Early in the evening on a pleasant, slightly cool September day, students from Neptune High School are returning from their first field trip of the school year. The school bus in which they are riding is traveling through the township along Heck Avenue as it makes its way back to the school. Meanwhile, a delivery truck is traveling down the same street in the opposite direction. Suddenly the truck veers into the lane of the oncoming bus and within seconds the truck collides with the school bus. A motorist driving along Taylor Avenue witnesses the violent collision and uses his mobile phone to call 911. An Emergency Communications Officer located at the Monmouth County 911 Communications Center answers the incoming call and begins to gather information from the caller. The caller states that he has just seen a large box truck cross the centerline of the road and strike a school bus on the left front side. The caller also states that it appears the accident occurred close to the intersection of Heck Avenue and Taylor Avenue. A cruiser from the Neptune Police Department is the first unit to arrive at the scene of the accident. As the officer steps out of the vehicle he notices that the school bus has collided with a 28 foot delivery truck belonging to ACME Chemical Company. The truck is occupied only by the driver, who appears to be moving but is clearly injured. The truck has sustained considerable damage to its cargo area and there appears to be some type of smoke or vapor releasing from that area of the truck. The officer also smells a faint but seemingly increasing odor of ammonia in the air. As the officer continues to survey the scene from a safe distance, he also notices that the school bus appears to be carrying between 20-25 students. The bus driver appears to be unconscious as do several of the students aboard the bus. A few students have exited the bus and have relocated several feet away in an open area alongside Heck Avenue. The students remaining on the bus are either unconscious or too seriously injured to try to leave the bus and are yelling for someone to come help them. Several students have used their mobile phones to call 911 and their parents.



APPENDIX D: SITE MAPS Intersection of Heck Avenue and Taylor Avenue



Jersey Shore University Medical Center



APPENDIX E: EXERCISE EVALUATION GUIDES The following list of Exercise Evaluation Guides will be utilized ruing the exercise Citizen Notification Communications Firefighting Operations Support HazMat Response and Decontamination On-Site Incident Management Public Safety and Security Response Triage and Pre-Hospital Treatment



APPENDIX F: GUIDANCE FOR EVALUATION INPUT As an Evaluator for the Hazardous Haze Full-Scale Exercise scheduled for September 11, 2012, please take the time to thoroughly review and take action where needed regarding the following information. FIRST – Role of the Evaluator As an Evaluator for the exercise, you have an important role in ensuring the exercise’s success. In order for Neptune Township to receive its HSEEP compliant After Action Report (AAR), the evaluator must complete their Exercise Evaluation Guide (EEG) and submit it within the ONX System. Your role on the day of the exercise is to observe exercise play, and take notes of activities and issues. SECOND – Prepare for the Exercise Before the exercise begins, review all exercise information, objectives, scenario, key evaluation areas and the EEG. If internal plans, procedures and protocols will be tested during the exercise, you should familiarize yourself with these as well and have a reference copy available during exercise play. Please review this document (Hazardous Haze Full-Scale Exercise Controller/Evaluator Handbook) thoroughly and print it out to have on use for the exercise. Most importantly, thoroughly review the Exercise Evaluation Guides (EEGs) located in Appendix E of this document. Be sure to have these guides printed out for reference during the exercise as well. THIRD – During the Exercise During the exercise, you should not focus on filling out the EEG. Instead, closely monitor participant actions and take detailed notes relative to your assigned area of evaluation. You should be familiar with the activities and tasks for evaluation, but do not jump ahead to analysis until the exercise has ended. As applicable, make references in your notes to specific exercise objectives or target capabilities. Your primary duty is to document player actions. After the exercise, that information will be used to determine whether the exercised capabilities and plans were effectively demonstrated and to identify strengths and improvement items. Do not prompt players with specific responses or interfere with player performance in any way.



FOURTH – After the Exercise Following the day of the exercise, use the EEG and your notes to help organize your evaluation points for submission in the ONX System. Access the online EEG for the exercise by logging into www.onxsystem.com with your User Name and Password. The EEG lists all of the critical tasks that should have been completed or addressed (based on exercise objectives) along with applicable metrics for each critical task. Similar tasks are grouped within activity tables. You will also identify strengths and areas for improvement for each task. The EEG has three fields that should be completed for each task: Observation. This is a statement that identifies the strength or area for improvement as noted in the activity analysis tables. Recommendations. These are suggested steps to allow the participants to further improve the plans or share strengths. Recommendations should be targeted specifically at the individual observation and capability element that was determined to be the root cause of the observation. Performance. Contained in the EEG is a system of ranking each of the tasks based on overall performance of each task. You will have two working days after the completion of the exercise to submit your EEG in the ONX System. It is important to remember that your evaluation is a key component to the AAR. Timely and complete submission is vital for AAR creation. Some guidance to remember when completing your EEG: Use complete sentences and check for spelling and grammar. Your submissions will not be corrected when imported into the AAR. Be sure to complete all fields in the EEG. If a task did not apply, check the Not Applicable performance level. When writing up an evaluation, each Capability and Task should be addressed. Specifically, each evaluation should answer the following five questions:

What happened? What should have happened? Is there a difference, and if so, why? What is the impact of the difference? How can the difference be mitigated (how can it be fixed)?

hazardous haze full-scale exercise – for official use ... · pdf filehazardous haze...

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