hbl mis (updated)

68
FINAL PROJECT M.I.S FINAL PROJECT M.I.S Management Information System Mohsin Ibrahim Muhammad Rizwan Kamran Zafar M. Athar Jamil PRESENTED BY: Sir Faisal Shafiq PRESENTED TO:

Upload: muhammadajkhan

Post on 27-Nov-2014

629 views

Category:

Documents


4 download

TRANSCRIPT

Page 1: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

FINAL PROJECT

M.I.S

Management Information System

Mohsin IbrahimMuhammad RizwanKamran ZafarM. Athar Jamil

PRESENTED BY: PRESENTED BY:Sir Faisal Shafiq PRESENTED TO: PRESENTED TO:

Page 2: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Presentation Scheme

• Introduction And History of HBL• Management Information System• Hardware used by HBL• Software used by HBL• Database Management• Networking• Conclusion

Page 3: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

About HBL

• Public Limited Company

• 1941 Bombay (Now Mumbai)

• 1947

• Revenue 50.41 Billion as of 2007

Page 4: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Vision

“Enabling People To Advance With Confidence And Success”

Page 5: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Mission

“To be recognized as the leading financial institution of Pakistan and a dynamic

international bank in the emerging markets, providing our customers with a premium set of innovative products and services, and granting

superior value to our stakeholders – shareholders, customers and employees”

Page 6: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

History of HBL

• 1947, Karachi• Private Entity till 1974• Late 1974• December 29, 2003

• 51% Ownership to AKFED against 22.409 Billion rupees

• 1400 Branches and Operating in25 countries

Page 7: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Banking Operations

Page 8: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Departments of HBL • Sixteen Departments1.   Administration 9. Small & Medium Entp. Group

2.   Audit Branch 10. Special Operation Management3.   Central Finance 11. Division Treasury Operations4.   Central Operation 12. Division Financial Institution5.   Corporate Banking Group 13. Management Information System6.   Credit Administration 14. Small & Medium Entp. Group7.   Customer Services & Quality   15. Treasury Operations

8. Marketing 16. Human Resource Division

Page 9: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Products & Services

ONLINE SERVICESATMs Mobile BankingCall Center Bill PaymentsVirtual Banking

ACCOUNTSKhushali Bachat Pak Rupee AccountsSaving Accounts Basic BankingForeign Accounts

LOANSBusiness Sarmaya Personal LoanCar4U

CARDSDebit Card HBL VisaCredit card

Page 10: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

FINAL PROJECT

M.I.S

MIS

Page 11: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Information System

Life Blood of an Organization

Page 12: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Data Processing-Information Cycle

• Information – Provided to Decision Makers • After Data is Transformed into Information

Page 13: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Application software

• Includes User-oriented Programs

• Software packages, and tools needed for specific, end-user-oriented tasks – As Billing, Accounts Receivable, Word

Processing, Payroll, Database Management.

Page 14: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• Two categories of application software

• General-purpose Application Software

• Includes programs and packages that are being used by workers in the organization’s sub-units – spreadsheets, database or file management,

and presentation graphics.

Page 15: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• Special-Purpose Application Software

– Includes Programs And Packages That Support The Activities Of Workers In A Particular Sub-unit.

– Debiting and Crediting Entries – Software’s Used In ATM’s, and Payroll – Used By A Limited Number Of Users

Page 16: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Management Information System Subsystems• Transaction Processing System

• Decision Support System• Executive Support System• Management Reporting System• Intelligent Information System• Office Automation System

– All of these systems have been linked through Multi-user Online Banking (MOB).

Page 17: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Transaction Processing System• TPS deals with the accounting

department of an organization.

• In HBL it is used to record withdraws and deposits of customers– Records the transactions – Records the debit & credit– Tells the balance of customer– Gives the data about the custom

Page 18: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• Detailed Report

• It is a full and computerized report of the transaction passed for the day. It records– How much loan was given– Time– Who was given the loan– Address and particulars

• Summary Report

Page 19: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Management Reporting System• It generates a summarized report for

management at higher level – It generates report having:

• Name of customer• His/ Her address• Limit of loan which bank can give• Approval authority of loan• Date of giving loan• The expiry of deadline• The securities that the bank held against the

loan

Page 20: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Decision Support System• Provides tools that enable managers to

develop information

• After getting the data from TPS and MIS – Manager makes decisions

• The manager can also forecast a future trend on the basis of DSS.

Page 21: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Executive Information System (EIS)

• DSS that is designed to meet the special needs of top-level managers.

• Any distinction between the two is – Additional capabilities such as electronic

mail.

Page 22: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Office Automation System• OAS is the use of computer systems – To Execute a Variety of Office

Operations,– Such As Word Processing, Accounting,

and E-mail.

• Office automation almost always implies a network of computers with a variety of available programs.

Page 23: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Information System Of Habib Bank•  Habib Bank has different banking

sectors these include

– International Banking– Retail Banking– Treasury– Corporate– Global & Overseas banking

Page 24: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

System Development Life Cycle• Feasibility report

– The MIS manager prepares the Feasibility Report to check cost effectiveness and the required results of developing software.

• Specification Requirement– MIS manager sees what is required for making

system i.e. staff, time, programmers, PC’s and its peripherals.

– The previous system is analyzed

Page 25: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

System Development Life Cycle

• System Design–  At this stage no actual programming is done but will

design the required fields – i.e. what are the fields for which entry of data is

necessary

 • System Construction:

– At this stage actual programming is done. – A skeleton of system is made and the programmer

programmed the software exactly up to the requirement of the MIS manager.

Page 26: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

System Development Life Cycle• System Implementation

– After testing and debugging, the system is implemented, when MIS manager is fully satisfied.

• Post Implementation Support and Testing – The problems are reprogrammed again

Page 27: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Information Resource Management • Information is a key resource that

should be properly managed.

• MIS is perceived as an area – That can generate opportunities or value

for the organization– Not mainly as a source of problems.

Page 28: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

MIS Personnel 

• The MIS personnel may be non IT persons

• The Management Information System (MIS) Manager looks after the – I.T Staff and controls their operations– The planning and implementation of System

Page 29: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• Computers Operations Personnel– These are the people responsible for the day to day

operations

• Computer Operations Manager/System Manager– The computer operations manager is in charge of the

entire operations activity. – He has the responsibility of hiring and assigning work to

the other operations personnel, he is generally a supervisor.

Page 30: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• Computers operators– They are in-charge of running the equipment in

the I.T Department. – Their job is to load disks and tapes, create

backup files and ensure their safe transport to the second branch of the Bank.

• Data Entry Personnel:  – These are the people within the bank’s I.T

Department who enter data into the main computer system.

Page 31: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

•  System Librarians– They are responsible for managing data

stored

• System Analysts– System Analysts are the technology

professionals charged with • Analyzing• Designing and • Implementing information systems

Page 32: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• Programmers– Specifically charged with writing computer

programs

• Application Programmers– Code applications programs-the software that

serves the direct needs off end-users.

Page 33: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

• System Programmers– Code the systems software – That controls the operation of computer

hardware 

• MIS Management– At the top of the computer hierarchy are

MIS executives– These MIS executives oversee the full

range of MIS-related activities

Page 34: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Duties of MIS Personnel• They manage information inflow – Start of any work to its final destination

and inspect all the information

• They generate report for a top manager – e.g. is target matched or not?

Page 35: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Duties of MIS Personnel

• Audit– They securitize the systems that are already

present for the purpose of compliance of system in bank.

• Payrolls– It is made on MIS– In it information about employees

» His salary allowances, deductions etc

Page 36: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

HARDWARE &

SOFTWARE

Page 37: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Hardware Used at Habib Bank

• Database Servers

• Related Servers

• Network Printers

• LCD Monitors

• Laptops

• Printers

• Laser Printers

• Scanners

• UPS(Generator)

Page 38: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Servers’ Specification

Accessories Capacity

Company

LCD 17” hpRAM 2GB-3GBHARD DRIVE 500GB Maxtor2 x PROCESSOR 3 GHz IntelMOTHERBOARD INTEL ---------MOUSE OPTICAL MOUSE --------NETWORK PRINTER Hp 4250 hp

Page 39: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Servers’ Specification Accessories Capacity CompanyModem _____ LucentCache Memory 4GB Passive IntelPort Four USB, 1

Keyboard, 1 Mouse, 1 Parallel, 2 Serial, 1

Graphic, 2 x Ethernet

______

USB Slots 5 ______Casing Tower Shape HP DVD/CD Combowriter52X Samsung

Page 40: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

PCs’ SpecificationDESCRIPTION SIZE/ SPECIFICATION

LCD 15 INCH,17 INCHRAM 512 MBHARDWARE 80GBPROCESSOR 2.4GHZMOTHERBOARD INTELMOUSE Optical MouseKEYBOARD A4TechPRINTER Hp(1320)SCANNER Hp(3800)

Page 41: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Laptops’ SpecificationsAccessories Capacity Company

1.Hard Disk 80 Maxtor

2.Processor 2.3 Dual core Intel

3.Ram 1GB

4.Blue Tooth ___ _____

5.Camera 3.5Megapixel _____

6.Motherboard Chipset Intel

7.VGA/sound card

64MB Intel

Page 42: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Software Used at Habib Bank

1.System software

2.Application software

Page 43: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Software Used at Habib Bank

• Operating System• SYMBOLS• Device Driver• KASPERSKY 9.0 antivirus• MS Office (registered)

Page 44: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Software Used at Habib Bank

• Main Server–Window Server 2003 (Enterprise Edition)

• Client –Window XP Professional (Service Pack 3)

Page 45: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Banking Software

• “MIBS” (Former)–Multi Currency Inter-branch System

• “SYMBOLS” (current)

Page 46: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Banking Software• SYMBOLS–Multi-branch functionality– Customer ease–Multiple one-time parameters are

incorporated into a specific module– Symbol’s Kernel (FM) module is a central

repository of programs, business rules and enterprise-wide reference

Page 47: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Database

• Organized collection of information

• Two types–Distributed Database–Centralized Database

Page 48: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Database Structure Of HBL

• The database structure of HBL is centralized.

• There is Main server called Phoenix in regional branch blue area where all data is stored.

• Main server remains active 24 hours in a day.

Page 49: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Database Structure Of HBL

• The main server is the intelligent server which automatically performs the actions on the data sent by the branch.

• It tells the real time position of the account.

Page 50: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Database Management System• Data Administrator– All rights

• Users– Limited rights

Page 51: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Database Management System• DBMS has not yet been fully

implemented– A credit database include: • Name• Location• Approval authority of credit• Expiry/tenure• Securities• Sort of finance

Page 52: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Data Management

• All the data is directly stored in head office.

• Information Technology department have a simple database structure and use online processing/real time processing .

• Simple application software is being using to control, create and manage database.

Page 53: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Data Management• Data is physically stored –Magnetic Disks–Compact Discs–Paper • Business Forms• Memos• Reports

Page 54: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Data Management

• These databases include:–Customer/client databases–Employee databases–Accounting databases–Credit databases

Page 55: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Data Backup • Hard disk of the branch server • Hard disk in the head branch

server• Record the data all the day on

tape• Recording in files

Page 56: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Multi-user Online Banking • Main system used • Common Business Oriented

Language (COBOL)• All of the branches are linked

together• Entry at one branch, updates

data of all

Page 57: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Network structure

• LAN (Local Area Network)

Page 58: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

WAN (wide area network)

Page 59: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

GAN (global area network)

Page 60: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

VPN (virtual private network)

Page 61: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Inside & Outside Communication

• Intranet

• Extranet

• Internet

Page 62: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Topologies• Bus topology

• Ring topology

Page 63: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Topologies • Star topology

• Ring topology

Page 64: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Conclusion

• First Choice

• Well Established MIS System

• TIME is money

• Customers Our Essence

Page 65: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

THANK YOU

Page 66: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Page 67: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Estimated Cost of HardwareDescription Quantity Total Database Server 1 200,000Related Server 6 420,000Network Printer 1 140,000Pc's 70 1,750,000Laptop 5 600,000Printer 5 150,000Laser Printer 3 210,000Scanner 1 30,000UPS(Generator) 1 100,000TOTAL   3,600,000

Page 68: Hbl Mis (Updated)

FINAL PROJECT

M.I.S

Estimated Cost of Software

Description Amount Total

SYMBOLS 7,000,000 7,000,000

Infrastructure Cost 1,000,000 1,000,000

Technical Manpower

3,000,000 3,000,000

Training Cost of Staff

300,000 300,000

TOTAL 11,300,000