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HCA 230 Week 1 Individual Assignment TheCommunication Process Model HCA 230 Week 2 D1 and D 2 HCA 230 Week 2 Individual AssignmentCultural Considerations HCA 230 Week 3 IndividualAssignment !er"al and #onver"al CommunicationHCA 230 Week $ D 1 and D 2 HCA 230 Week $Individual Assignment %isten &' (%ets Colla"orate)HCA 230 Week * Individual Assignment Are +ou A,ood Communicator HCA 230 Week - D 1 and D

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HCA !0 )ee* 1 In&ivi&'al Assignment The Comm'nication +rocess Mo&el


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Com'lete the Associate Program Material4Communication Process Worksheet5 located on 6our

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D9 1 Due Monda69 Main :orum Which ;te's in theCommunication 'rocess do 6ou think is mostim'ortant< Wh6< D92 Due Wednesda69Main orum

Technolog6 such as 'ersonal digital assistants5 MP3'la6ers5 the internet5 and te=t messaging arechanging health communication8 Do 6ou think theseresources are used to communicate e>ectivel6<Wh6 or Wh6 #ot<

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HCA !0 )ee* In&ivi&'al Assignment C'lt'ral Consi&erations


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?esources4 cross9cultural communication searchesin this 7eek@s lectronic ?eserve ?eadings ;elect a

culture other than 6our o7n and researchin:ormation a"out that grou'@s 'erce'tions o: healthand health care8 Write a $009 to $*097ord res'onseto the :ollo7ing4 B Identi:6 the 'rinci'les o: cross9

cultural communication8 B ='lain ho7 an6 culturaldi>erences could "ecome "arriers a>ecting thecommunication 'rocess 7ith health care 'roviders8Includeat least t7o re:erences8 ormat 6ourres'onse consistent 7ith APA guidelines8

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(((.hca!0geni's.com?esource4 !er"al and #onver"al Communicationvideo located in this 7eek@s lectronic ?eserve?eadings Write a/009 to 150*097ord 'a'er thatincludes the :ollo7ing4 B Descri"e the 'rinci'les o:

ver"al and nonver"al communication8 B ='lain7hich three 'rinci'les 6ou think are critical :ore>ective communication8 B Include at least one'ersonal e='erience 7ith a diEcult ver"al or

nonver"al communication8 B ='lain ho7 6ou coulduse these 'rinci'les to 'romote communication in ahealth care 7ork'lace8 B ='lain ho7 technolog6in.uences the communication 'rocess8 Includeatleast three re:erences8 ormat 6our 'a'erconsistent 7ith APA guidelines8

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D91 Minimum Word Count92*0 What is theim'ortance o: 'romoting colla"orativecommunication in the health care environment<Include 6our thoughts on the im'ortance o:su''ortive and de:ensive communication8 D929Minimum Word Count92*0 What are the si=elements o: a su''ortive climate< Provide a real9li:e

e=am'le o: each element<








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Imagine 6ou are the oEce manager :or a medical'ractice and have recentl6 attended a con:erence

7here 6ou learned a"out active listening and its"eneFts8 +ou 7ant to share the in:ormation 7ith6our 'ractice@s sta>8 Write a$009 to $*097ord memodescri"ing the 'rocess o: active listening and ho7 it

"eneFts the health care 7ork'lace8 Includeat leastt7o re:erences8 ormat 6our memo consistent 7ithAPA guidelines8

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(((.hca!0geni's.com Imagine 6ou are a 7riter :or a health care trademagaGine8 The editor has asked 6ou to 7rite ne=tmonth@s editorial on inter'ersonal relationshi's in

the health care industr68 ?esource4 Ho7 AssertiveAre +ou< uiG in Ch8 - o: Communicating in theWork'lace Write a /009 to 150*097ord editorialessa6 and include the :ollo7ing4 B DeFne e>ective

communication and e='lain 7h6 ualit6inter'ersonal relationshi's are im'ortant5'articularl6 in the health care industr68 B Descri"esu''ortive and de:ensive relationshi's and e='lain7h6 one t6'e o: relationshi' is more a''ro'riate :orthe health care industr68 B DeFne assertive st6le and

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D91 Due Monda69Main orum9 Minimum 7ordcount 2*0 7ords8 Communicating in the Work'lacedescri"es Fve t6'es o: con.icts8 Which t6'e o:con.icts do 6ou think occurs most o:ten in thehealth care 7ork'lace< Which management con.ictst6le do 6ou think 7ould "e most e>ective handlingthe con.ict< ='lain 6our ans7ers8 Week9- D92

Due Wednesda69Main orum9 Minimum 7ord count92*0 7ords What are at least t7o e>ectivetechniues in 'reventing or resolving con.icts 7hen7orking in grou's< ;u''ort 6our choices 7ith

re:erences to the course readings and 6our 'ersonale='erience8








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Com'lete the Associate Program Material4 Con.ictsare Im'ortant Worksheet5 located on 6our student

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HCA !0 )ee* 7 In&ivi&'al Assignment )or*ing )ith Teams


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or this assignment5 6ou 7ill choose :rom the:ollo7ing o'tions4 B 'tion 14 Team Plan ?e'ort B

'tion 24 Welcome Meeting ?ead the instructions inthe Associate Program Material4 Working With

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Week9 D91 Due Monda6 JMinimum Word Count92*0 7ordsK Com'are the similarities anddi>erences o: the 'rinci'les o: communication 6oulearned in Week ne 7ith the maor com'onents o:health communication 6ou learned in Week ight8What o"servations do 6ou have :rom 6ourcom'arison< Include a list o: the 'rinci'les o:communication and the maor com'onents o:health communication in 6our ans7er Week9 D92

Due Wednesda6 JMinimum 7ord count92*0 7ordsKWhat are three audience characteristics that areim'ortant to identi:6 7hen conducting an audienceanal6sis< ='lain 7h6 6ou chose each o: these

characteristics8 Ho7 do these characteristics a>ect6our understanding o: the audience and structure o:







HCA !0 )ee* : ;inal +ro<ect Inter%ersonalComm'nication +resentation


(((.hca!0geni's.com?esources4 Associate Program Material4 inal Proectvervie7 and Timeline5 Associate Program Material4inal Proect Case ;tudies Choose a case stud6 :romthe Associate Program Material4 inal Proect Case

;tudies8 Develo' an 9 to 129slide Microso:tLPo7erPointL 'resentation5 in 7hich 6ou4 B Includean introduction and conclusion B Identi:6 the casestud6 6ou have chosen8 B DeFne the elements o:

good inter'ersonal communication8 B ='lain 7hatha''ened in the case stud6 and 7h6 it is ane=am'le o: 'oor inter'ersonal communication8Include the :ollo7ing4 o Perce'tions o: the'artici'ants o The con.ict t6'e and con.ictmanagement st6les o %istening "arriers

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