hcl business analytics services (bas) overview june 2014
TRANSCRIPT
HCL Business Analytics Services (BAS) Overview
June 2014
Copyright © 2014 HCL Technologies Limited | www.hcltech.com2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com2
NOTE: From here onwards, HCL Technologies would be referred to as HCL.
HCLT LTM revenues updated as of OND’13HCLT Employees updated as of OND’13
FINANCIALS*Total Revenues - $6.43 billion
EBITDA - $1139 millionEmployees – 101,317
HCL Technologies
Product Engineering and R&D
Enterprise and Custom Applications
Enterprise Transformation
Infrastructure Management
BPO Services
GLOBAL MARKET FOCUS
Revenue – USD 5.01Bn88,332 Employees
www.hcltech.com
HCL Infosystems
System Integration Solutions
Products & Services
Hardware Solutions
Homeland Security
Education and Learning
INDIA & EMERGING MARKETS
Revenue – USD 1.6Bn14,121 Employees
www.hclinfosystems.in
HCLI Revenues updated as of Sept’13HCLI Employees updated as of Sept13
HCL Infosystems
*HCL Enterprise Level numbers updated as of JAS’13. HCL Enterprise OND’13 updates will be done after HCLI OND’13 results
$ 6.4Bn of Revenues 31 Countries More than 100,000 employees
HCL Enterprise
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HCL Business Analytic Services Key Objective
TRANSFORMATION INNOVATION SHARED SERVICES
HCL’s Business Analytics Services (BAS) delivers solutions that help our clients enable transformation, innovation and drive efficiency.
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HCL Business Analytic Services by the numbers
#1FASTESTGROWING ANALYTICPRACTICE
300+ Enterprise
Clients
4,500+ Consultants
5 Global Labs
& Innovation
Centers
7 Analytic
Centers of excellence
18 Industry Verticals
150+Active
Projects
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HCL Business Analytic Services Analyst Reviews
“HCL’s strong partnership & alliances coupled with its consultant knowledge and expertise makes it a partner of choice for large enterprises looking for a service partner in Information Management, data quality and end-to-end management of a BI solution”
Customer reference score of 72 /100 for HCL--- Gartner's 2012 Customer Reference survey - BI Market scope
HCL listed as a major player in IDC Marketscape for BI analytics Consulting and System integration services
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Aerospace & Defense | Automotive | Electronics | Energy & Utilities | Financial Services | Government | Life Sciences & Healthcare
Manufacturing | Media & Entertainment | Retail & Consumer | Semiconductors | Telecom | Travel, Transportation & Logistics
Industry leading clients
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Business case development
Industry benchmarking Governance program
development Data Management
Organization (DMO), Business Intelligence Center of Excellence (BICC)
Strategic roadmap and migration planning
Portfolio audit Vendor selection
Solution design & architecture Organizational Infrastructure Data Application
Program & project planning
Global deployment Rationalization &
retirement Migration Post Go-Live Support
Environment Installation & Configuration
Development of function & technical specifications
Development of custom code
Testing and quality assurance
Training of administrators, operator and end users
Policy enforcement Organization structure &
change management Post Go-Live support
processes BICC and DMO Integration with existing
org structures and policies
Post Go-Live support Upgrades Application maintenance Application retirement
Advise Architect Implement
Govern Support
Clients leverage our size and scale to use us as the single provider for strategy through support.
End-to-end provider
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BAS’s core capabilities are combined to provide unique business solutions.
Our service lines
Big DataEnterprise
Information Management
Business Intelligence
AnalyticsCorporate
Performance Management
Business Solutions
CA
PA
BIL
ITIE
S
Center of Excellence
Solution Development
Knowledge Management
Asset Management
Lab Management
Service Line Walkthrough
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Consulting Services
Business and use case definition & validation
Solution architecture & design
Operating model definition & deployment
Implementation Services
Reference technical architecture
End-to-end solution development from build through support
Integration with transaction systems
Platform Services
Evaluation & selection
Sizing, installation and configuration
Maintenance & support
Key Capabilities
ROAR Framework –.Real-time operational analytics and reporting (ROAR) framework computes metrics in real-time. It includes a pre-built model that allows for the rapid connection to new source data input channels, adding data elements on the fly and execution of
MapReduce based computation and Hbase queries.
HEAR Framework – HCL Event Analysis and Reporting (HEAR) framework provides the ability to capture complex business events and analyze performance of critical processes. Stakeholders are able to self develop, deploy, monitor and refine business solutions based. Business users can also run their own simulations and deploy event flows.
meta-M Framework - Provides 360º views of data through a fast and easy to use interface; helping customers establish data-as-a-service within enterprises Captures technical metadata and business glossary for structured, semi-structured, and unstructured data Uses a central repository and automatically creates the data lineage in a graphical form Provides a comprehensive search facility and provides a rich user friendly interface
Accelerators
Big Data
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Big Data Integration
Master Data Management (MDM)
Data Integration (EAI & ETL)
Data Architecture
Data Quality
Data Migration & Consolidation
Data Governance
Data Management Center of Excellence (CoE)
Reference Data Management
Metadata Management
Information
Lifecycle Management (ILM) Strategy & Implementation
Key Capabilities
DMaaS – A suite of cloud based services for data integration, data migration, data quality, test data management.
ETL Feeds Factory - Lean integration model for lowering ETL costs by using code generation.
ETL Component Library
Process Director – Real-time ETL performance monitoring.
Code Red - Automated ETL code evaluation.
Data Concord – Auto dataset load reconciliation processing.
Reference Manager – Reference data repository and management environment.
MDX - Data quality framework including pre-defined business rules and data models.
EIM Console - Central console for data governance, managing the data supply chain, fixing data quality issues and enabling data integration/replication/migration capabilities
ETL Migration Validation - Automates the process of validating ETL jobs pre and post migration by leveraging the metadata and simulating runs.
Data Quality ABC Framework – Audit, balance and control process, model and structures for data validation and verification
Data Quality Governance Framework – Process and organizational structure for establishing a governance process.
Accelerators
Enterprise Information Management (EIM)
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BI Migration Framework – Step-by-step process for migrating between BI platforms.
Migration Validator - Automates the process of validating the BI reports pre and post migration.
BI Inventory Consolidator - Automates the BI report rationalization process before doing a migration
Report Rationalization Framework – Performance and tracking statistics for usage across all BI applications.
Global Reporting and Analytical Factory (GRAF) – Complete set of processes, frameworks and components for rapid report creation
Appliance Selection Tool - Scoring models for appliance
vendors.
Appliance Implementation Methodology – Comprehensive methodology from architecture, implementation and support.
EDW Reference Architecture – Best practice based architecture for a layered, scalable architecture.
PMF - ODS / DW Performance Management Framework
Landing Zone Optimizer – A tool for handling multiple source files in parallel from different heterogeneous sources.
Performance Assessment
Strategy and Roadmap
Tool Evaluation & Selection
Data Warehouse Architecture & Design
Migration/Consolidation
Upgrade
KPI & Metric Definition
Scorecard Design &
Implementation
Implementation
Report and Dashboard Development
BI Center of Excellence
SaaS Integration
Maintenance and Enhancement Services
Business Intelligence
Key Capabilities
Accelerators
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Agile Analytic Methodology – Iterative step-by-step approach for analytic development project to provides quick wins.
Analytics CoE Framework – Organizational and process model that can be used to establish a CoE in-house.
Architecture Assessment
Strategy and Roadmap
Tool Evaluation
Architecture & Design
Analytics Center of Excellence (CoE)
Model and Rule
Development
Model Deployment & Integration
Maintenance and Enhancement Services
Advanced Visualization
Analytics
Key Capabilities
Accelerators
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Strategy and scorecard implementation
Integrated planning and budgeting process design and implementation
Integration of revenue modeling for sales and operation with financial planning
Financial, profitability, supply chain and procurement analytic & reporting implementation
Consolidation and close design and implementation
Financial reporting development
Key Capabilities
IPMS – Integrated Performance Management SystemPerformance is a comprehensive reporting solution for all phases of the financial process
Cube Swap - A process for moving the Oracle Data and Control files from background cube to foreground reporting cube to reduce down time for business users.
Cube Migrator- Tool for the conversion of Oracle BSO database to ASO type to minimize disk space, increase load times and increase availability of the database for end users.
Metadata Loader - Captures all metadata /dimension information and loads to Hyperion applications to lower the cost of development, increase quality and automate maintenance.
IPMS for Banking
CCAR for Banking
CxO Dashboard for Banking, Manufacturing and Educational Services
Performance Scorecard for Utilities
SAP BPC Insurance Framework – Pre-built models, reports and input templates for cost and revenues planning.
Accelerators
Corporate Performance Management
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iCFO - A suite of consulting, technology and managed service offerings for end-to-end finance transformation.
Social Analytics - Consumer sentiment and network analysis for a 360 degree understanding.
zCMO - Integrated analytics and multi-channel solution, defined specifically for consumption by the CMO/Marketing function.
Next Gen BI - Digital process analytics that combines statistical process controls and predictive analytics to optimize business performance.
Location Analytics - The ability to visualize spatial data and understand relationships between specific locations to gain business insight from the location (geographic) component of business data.
Business Solutions
Key Solutions
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iCFO: Overview
What is it?
An end to end solution to meet the CFO requirements from strategic and operational planning to risk and regulatory compliance. Our iCFO solution also provides better transparency through data centralization, increases business insight with predictive analysis and accelerates performance resulting in faster closing and easy accessibility of reports.
Client need Effective and accurate strategic and operational planning
Proactively manage regulatory compliance
Increase control and reduce risk
Effective utilization of resources through better business insight
Relevant solution details Unified Data Model for GL, Sub-Ledger and DW
Business Process workflow integration
Common Business Glossary and Information Delivery
Streamline regulatory compliance
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What is it? A solution aimed at reducing asset downtime and improve service reliability by processing the
enormous volume of sensor data and service management records at high speeds to produce actionable insights. The PMA solution relies on a harmonized data architecture combining traditional data warehouse and ETL with big data stores and in-memory processing for integrating text/maintenance logs with asset sensor data. The solution also provides advanced visualization and self-service interactive interfaces for easy adoption by business users.
Client need
Avoid the combination of component failures and unscheduled maintenance which creates additional costs in the supply chain based availability of spares and personnel across the globe
Contentiously improve performance metrics for reliability and service management in a changing commercial industry
Acquire, process, and analyze sensor data in near-real-time
Reduce the lag time created by manual processes used to analyze unstructured text
Relevant solution details Service Reliability Analytics
Sensor Data Ingestion Framework
InfiniteInsight Modelint
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Predictive Maintenance Analytics
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What is it?
Digital customer experience is a real-time analytics monitoring system. It’s purpose is to provide sub-second feedback of consumer behaviors to the digital teams for analyzing, monitoring and improving digital experiences. The Solution provide a real time digital dashboard for new product launch, heat maps for consumer digital interactions, web analytics, social shopping widgets and social monitoring.
Client need
Analyze, monitor and improving customer digital experiences in real time
Chart digital customer journeys in new product introductions
Analytics impact of social media on digital experience
Provide a digital platform for social interaction and marketing purposes
Relevant solution details Real time Product Launch Monitoring
Real Time Heat maps and Social Contagion
Real Time Digital Sport Sync Activity
Mobile Access
Digital Customer Experience
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What is it?
Our Retail BI Framework provides an analytics and performance management pre-build solution for the retail industry. The solution addresses questions like: what is the customer buying pattern, what is the penetration in the target market, how do I reduce stock out scenarios, what is our Asset to Sales ratio, who are my best performing suppliers. The solution includes ten analytical modules specifically tailored to the retail industry and their related KPIs.
Client need
Improve shopping experience and create customer loyalty
Improve merchandize mix
Improve operational efficiency and omnichannel visibility
Relevant solution details Pre built Dashboards, Reports & Extensive KPI Library
Visibility across the Retail Value Chain
Store Operations, Merchandizing, Marketing, Promotions, Sales, Supply Chain, Finance
Accessible over Web and Smartphones
Retail BI Framework
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Next Gen BI: Overview
What is it? Our Next Generation Business Intelligence (BI) offering allows organizations to enable new in
demand capabilities associated with the BI space such as EDW offloading to Big Data, Data Virtualization, Application Enablement for Real Time reporting and Self Service BI.
Client need Offsetting cost of large EDW storage while enabling Big Data capabilities
Mass Parallel Processing capabilities to manage sensor and social data
Agile reporting for business in a governed manner
Reporting and Analytics running at the speed of business (Real Time-Near Real Time) to support applications like omni-channel
Relevant solution details Data Preparation with Agile Data Profiling and Validation
Micro Data Marts and Virtual Data Layer for mash up of data sources and faster data access
Rapid Analytics Migration Framework for MPP
Self Service BI layer for Business Enablement
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Data as a Service: Overview
What is it? Big enterprises with large and complex data integration footprints have thousands of data services
jobs providing data to various stakeholders in different business processes. These Data Services are developed over a period of time and are typically not considered as a core business function. Our Data as a Service (DAAS) solution provides an outsourcing capability for Data Services functions which optimizes the overall quality and efficiency of the data delivery process.
Client need Outsource Data Services functions to enforce SLAs, limit cost and free up business critical resources
Establish Share Service or Data COE for governance and data quality purposes
Enable a M&A ready platform by making Data Services readily available to integrate applications from new acquired entities
Relevant solution details EIMCC Console: our DAAS platform provides a centralized management console with integrated
management functions for all data services and allows for improved data load efficiency and data quality
HCL SCORP for DMS- (Supply Chain Operations Reference Platform for Data Management Services) is an integrated delivery platform for Supply Chain Management data services that communicates with the client applications to facilitate service delivery, capturing process metrics and mistake proofing operational delivery.