hcl in the hi-tech industry - a5.mndcdn.coma5.mndcdn.com/image/upload/nztyjmdrvxlhw1chh3yw.pdf ·...
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HCL in theHi-Tech Industry
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Marketing, Sales and Service
Accounts
Human Resources
Admin/ IT Support
R&D and Engineering
Serving semiconductorOEMsandcomponentsuppliers,consumerelectronics,serversandstorage,networkandtelecomOEMs,ISVsandInternetandonlinecompanies
ParticipationacrosstheproductdevelopmentlifecycleEMS,foundries,components,systems,software,andOEM
Software and hardware product engineering, instrumentation, factory automation, voice and data communication,andengineeringdesignservices,completemaintenanceandsustenanceoftestercontrolandapplicationssoftware,end-to-endproductdevelopment for components, instrumentation, embeddedengineeringandhardwaredesign including integrated engineering
Hi-TeCH Value+ SolutionS
UndersTanding THe induStry
Hi-tech domain expertise
Breadth of offerings
SupplierEcosystem
DistributionEcosystem
Customer
Manufacturing
SRM,CRMTechnicalHelpdesk, Customer
Service DeskContent Management, Business Intelligence DataWarehousing
Human Resources, Finance and Accounting
IntegratedHardware,Embedded,MechanicalandSoftwareEngineering
EngineeringChangeManagement, Compliance Engineering,ValueEngineering
SupplyChainLogistics
ManufacturingProductPlanningSCM
Core Business Applications
InfrastructureManagementandBusinessProcessOutsourcing
VerticalEnablers,Highlights
VerticalExpertiseSnapshots
5ofthetop10Semiconductor
companies
SEMIMember,EDAToolPartnerships
1500DomainTrained Engineers
FoundryPartnershipsfor
end-to-end solution
ProductEngineeringfor1.ManufacturingEquipment,2.ESL,Frond-end, Back-end, RF, Custom
LSIdesign
Semiconductor telecom oeMStorage and
ServersConsumer electronics
iSVs
ReferenceBoard/ProductDesignandLimited
Manufacturing
PlantAutomation/MESservicesfor
Fabs
5ofthetop10Telecom companies
4ofthetop10Storage companies
800engineers,10customers
4000professionals,6ofthetop10ISVs
3000Engineers
Presenceacrossthetelecomvaluechain
800Engineers
Expertiseacrossstorage landscape,
SNIA partner
FocusonUsabilityand Ergonomics,
Advanced Industrial Design practice
VastrepertoireofmultimediaIP-
softwareandDSP
OnDemandTestLabs
FullISVBusinessSpectrum impact
- Engineering, ProfessionalServices,VerticalSolutions,Tech
Support, SAAS
ProductEngineeringforEnterprise/InfrastructureEquipment
OSS/BSSsolutionDevelopment/
Integration
NetworkManagement Software
Development
IMS/ NGN solutions&Product
Engineering
ProductEngineeringforStandaloneandnetworkedstorage
products
Storage Management Software
Development
Storage Applicatiions Development
VirtualizationSolutions
Engineering
EDGE - Converged ExperienceSolutions
Productengineering:Mobiles/handhelds,
Multimedia equipment, Home Networking,Printing
and Imaging
DSPengineeringandimplementation
Interconnectivitysolutions
FullLifecycleDevelopment forEnterprise,
InfrastructureandInternetSoftware
Vendors
LegacyModernization
Micro-vertical ExpertiseinERP,
CRM,Security,HCMTelecom, Financial
Services
Thrivesonconstantinnovationofnewanddisruptivetechnologies,andconceptsandproducts
Facinggreatchallengesininnovationanddifferentiation-managingcostswithwafer-thinmargins
Shortshelflifeoftechnologyproducts-puttingsignificantpressureonproductengineers
Collaborativeworkingofglobalteams-importantparameterforsuccess
Key focus areas - network applications, software and security, product life cycle management from concept todevelopment,anddeploymenttooperationstomarket
Challenges
Quicklyadaptingwithoutcompromisingoperationalefficiencydespiteinevitablemarketconditionchangesandtechnologyinnovations
Streamlininggeographicallydispersedoperationsandimprovingprocessefficiency
Timefactors-timetomarket,andleadtimetodeliver
Customersatisfaction-Providingstandardizedcustomerexperienceacrossallchannels,enablingincreaseincustomerloyalty
Buildingnewproductofferingsandpricingmodels
Collaborationbetweenemployees,partnersandcustomers
Legacyapplicationmigration
HCl Here to help Over30yearsexperience
210+globalcustomersincluding50Fortune500customersacrossUSA,Europe,APACandJapan
Largestverticalcomprising31%ofrevenues
50+filedpatents
End-to-endITservicesandsolutions-ADM,ASM,InfrastructureManagementandOperations,BPO
EngineeringandR&Dservicespracticeconstitutesapprox.23%ofalloutsourcedR&Dservices
Leading hardware engineering services company in concept to manufacturing with focus on industryleading value offerings - RoHS, WEEE, EMI / EMC / ESD, prototyping, manufacturing, BOM optimization,PCBre-design,testingandindustrycompliances
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Productengineeringheritagedatingbacktothelate70s-developedourfirstindigenousmicrocomputer
FirstcertifiedpowerPCdesigncenteroutsideanIBMbusinessunit
FirstIndiancompanyawardedFrostandSullivans2005CustomerValueEnhancementAwardinthesemiconductordomain
FirstIndianservicescompanytosetupcomplexinfrastructureforitscustomerse.g.Class10000cleanroomforhousingtools,advanceATElab,etc
Activecollaborationwithleadingindustrybodiesandforums-SEMI,ISMI,power.org,ARM,Microsoft(formanufacturingsolutions and as a GSI partner)
Offerings - Enterprise IT solutions, Infrastructure Management and BPO to the CIO organization, and R&D andtechnologyservices(bothsoftwareproductengineeringandintegratedservices)totheCTOorganization
DeliveredtrillionsofdollarsworthofIPsforcustomersoverthepast15years
a highly trained manpower base at the india development Centre coupled with knowledgeable support in this rare domain of semiconductor testing has made our decision to expand the relationship with HCL, an easy one. i believe there are very few companies in the world where this skill set and level of commitment can be found. We are very happy to partner with HCL.
a leading test automation equipment company
The professional and on-time work HCL delivered over the last months made me feel confident that our decision to go along with you was absolutely right
director, SaP application engineering, a leading distributor of technology products, Germany
Testimonials
Software engineering services
A leading semiconductor supplier partnered with us toreduce downtime, increase sensitivity, and improve theuserinterfaceandthroughputofitswaferinspectiontool,using alternate technologies and advanced algorithms.We enhanced the existing software and implementedthe features while maintaining the quality and efficiencybenchmarksetby theclient.Results:Drastically reduceddevelopmentcosts.Quickrampupandresourceallocationwithoutaffectingcriticalschedules.Theclientreliesonouroffshoreteamforfutureproductdevelopment.
Product lifecycle Services
A leading supplier of Automated Test Equipment (ATE)approachedusforlifecycleservicesthatincludedreducingtest development time, maintenance, product sustenance andnewdevelopment,software/hardwaresupport for itsend-customers, and implementing a disaster recoveryplan.Weestablishedadedicatedcenterwithalargelabfortesting under various conditions, and provided dedicated and trained resources tomeet time-to-market demands.Results: Cost effective optimum onsite/offshore teamtrainedforquickadaptationandresponsetobothcriticalandlong-termneeds,resultinginbetterROI.
Factory performance evaluation and CiMP upgrade
A leading foundry based in Malaysia serving top-tiersemiconductorcompanies, approachedus for a solutionto overcome low productivity levels due to productionhalts,outagesandsuddendropsinproductionthroughput.Weanalyzedthefoundryanditsshopfloorsystems,andrecommended and performed the necessary upgrades.Results: Diverse product/application teams took care ofupgradeimpactsonwidevarietiesofapplicationsensuringsmooth transition, which increased throughput andprovidedmeasurableproductivitygains.Thefoundryhasastableproductionenvironmentwithatestbedtoevaluateany application dependencies. Upgrades were primarilycarriedoutfromoffshore,furtherreducingthecost.
360o Partnership
Foragloballydominantindependentsoftwarevendor,weare theproductengineeringpartner, ITservicesprovider,alliancepartnerforprofessionalservices,aswellasOEMpartnerforproductsales.Wehavemorethan1000peopleworking with our skin-in-the-game philosophy in over90 different value-based, metrics driven engagements.Results:Productengineeringownershipacrossmorethan10productlines,ITsavingsofover$10Mannually,globalservicesrevenueof$500M,developmentof3to5assetseveryyear,$85Mlicenserevenue.
Case Studies
PeoPle in aCtion THe Hi-TeCH Team
industry Focus
Semiconductor, Consumer Electronics, Servers and Storage, NetworkandTelecomOEMs,ISVs
domain expertise
Leadersin hi-tech-Over30yearsofR&Dandengineeringexperiencethelongestintheindustry
12000+engineeringandtechnologyconsultants
50,000man-yearsexperiencein application development and enterprise application services
Micro-verticalizationstrategyfordeeperdomainunderstandingandleadership
Multi-servicedeliveryengagements
Investmentin15IPsandFrameworksacrosshi-techsegments
InfrastructureLabs,Simulators, Development and Certification
Partnerships and alliances
INTEL
Symbian
FDA
SNIA
FileNet
Mapics
Macromedia
KANA
Documentum
NetworkProcessingForum
Synopsys
C-Port
AgereSystems
Cadence
IBM
ARM
AMCC
VERITAS
VeriTest
Oracle
Microsoft
Mercury
Symantec
unique Business Models
Risk-RewardSharing
OutputBasedPricing
JVs
Comprehensive services across the ecosystem
EnterpriseTransformation
ProductEngineeringand Development
SystemIntegration
ITServices,Management and Operations
BPO
InfrastructureServices
Certifications
ISO9001:2000; ISO13485
CMMLevel4/5
AAMI-SW68
EN14971
AS9100
SPICEL3
ComplianceDFR,FDA, MDD, FAA, DO178B,DO254,BS7799
210+ global customers
5 of the top 10 semiconductor equipmentmanufacturers
3 of the top 5semidesignfirms
7 of the top 10ISVs
3 of the top 5 Internet companies
sUCCess StorieS
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experience Over30years
Customers 210+globallyincluding50Fortune500customersacrossUSA, Europe,APACandJapan
team 12000+engineeringandtechnologyconsultants
Micro-verticals Semiconductor, Consumer Electronics, Servers and Storage, NetworkandTelecomOEMs,ISVs
Services EnterpriseTransformation,ProductEngineeringandDevelopment,SystemIntegrationITServices,ManagementandOperations,BPO,InfrastructureServices
iPs 50+filedpatents
Partnerships INTEL,Symbian,FDA,SNIA,FileNet,Mapics,Macromedia,KANA,Documentum,NetworkProcessingForum,Synopsys,C-Port,AgereSystems,Cadence,IBM,ARM,AMCC,VERITAS,VeriTest,Oracle,Microsoft,Mercury,Symantec
Certifications ISO9001:2000;ISO13485,CMMLevel4/5,AAMI-SW68,EN14971,AS9100,SPICEL3,ComplianceDFR,FDA,MDD,FAA,DO178B,DO254,BS7799
HCLs Hi-TeCH Team iMPaCtinG tHe World
| 90000 people | 31 countriesHcl tecHnologies: $6.2bn
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THe WorLd is noTiCing SoMetHinG unique aBout HCl
TheEmployeesFirstphilosophyatHCL,thefirstsucharticulationintheITIndustry,isatthecoreofoureffortstoprovideouremployeeswithaworkenvironmentandculturethattheycantakepridein.
iT is eMPloyeeS FirSt
employees First.
Whenyouchannelizetheenergiesof90,000employeesandpouritintoafunnel,yougetapotentconcoctiongushingoutoftheotherendthatwillsendyourcompanysenginesracing.
WecallthistheEmployeesFirsteffect.
www.hcltech.com
HCLsEmployeesFirstisanewandradicalmanagementphilosophywhichwillcatchonwiththeworldsoonerorlater
HonoredwiththeForresterGroundswellAward2011intheManagementInnovativeSystemscategoryforValuePortalanemployeeideaexchangeplatformwhereemployeescollaborate,innovateandleadtheimplementationoftheirideastodelivervaluetoHCLscustomers
DardenSchoolofBusinesshasdoneacasestudyontheimpactcreatedbyHCLthroughitsEmployeesFirstCustomersSecond practice
HarvardBusinessSchoolteachesaboutHCLasacasestudyonbusinesstransformationhighlightingtheEmployeesFirst initiative
OneofBritainsTopEmployersforthe 5thConsecutiveYear
HCLsEmployeesFirstanddemocratizationofmanagementconceptcouldbringaboutacorporaterenaissance
ExclusivereportonEFCSrecognizesthatthisphilosophyempowersHCLsfrontlineemployeestomakedecisionsandtakeactionsforthebenefitofcustomers
Gartner
RankedastheworldsMostInnovativeCompanyforitsworkforcepractices
PublishedbyHarvardPress,employees First, Customers Secondisadmiredbyglobalthoughtleaders-TomPeters,TonyHsieh,GaryHamel,JudyMcGrath,RamCharanandVictorK.Fung;Ranked
No.17ontheBestSellerlistin800-CEO-READ;ListedamongsttheBestBusinessBooksof2010bytheLibraryJournalofAmerica;RankedNo.7onAmazonUKslistingofBestBusinessBooksof2010.
PublishesaCaseStudyrecognizingthebusinessvalueofHCLsEmployeesFirst- ForHCLcustomers,improvedengagementandemployeepassiontranslatesintogreaterflexibility,proactiveinnovation,andadesiretodotherightthingforthecustomer,regardlessofwhattherulesmightsay, itsays.
WinstheAsianHumanCapitalAward2011forinnovativeandimpactfulpeoplepracticescenteredontheEmployeesFirst,CustomersSecondphilosophy
Forthefourthtimeinarow,WorldBlulistsHCLasoneoftheMostDemocraticWorkplacesintheWorld
AcknowledgesHCLTechnologiesastheworldsmostmodernmanagement
HCLisalsotheonlyAsiancompanywhoseCEOfeaturedonFortunesDreamTeam
HCLisintheEliteThinkers50List