headingdavm.mdas/lvm/zm v/lzmdsv/ m
TRANSCRIPT
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
1/23
A PROJECT REPORT ON
A STUDY ON TRAINING PROGRAM
WITH REFERENCE TOPARK PLAZA
Submitted to Mysore University in Partial fulfillment of
requirement for the award of
MASTER OF BUSINESS ADMINISTRATION
BY
NIKITA PINCHA
REG.NO.11MB6058
UNDER THE GUIDENCE OF
Ms. USHA RAO
Department of Management
C.B. Bhandari Jain College
C.B.BHANDARI JAIN COLLEGE
#84, Shankarpuram, K.R. Road, Bangalore-560004
2012-2013
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
2/23
STUDENTS DECLARATION
I hereby declare that the project report entitled A study on Training Program at
Park Plaza is based on the original study conducted by me as per requirements ofthe curriculum for the degree of MBA course of Mysore University for theacademic year 2012-2013 and submitted to C.B.Bhandari Jain College. Bangalore
I also declare that this project is the result of own endeavour and has not been
presented to any university or institution for the award of a degree / diploma /fellowship or other similar title or prizes.
DATE: Nikita Pincha
Place: Reg.No.11MB6058
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
3/23
ACKNOWLEDGEMENT
Thanking may just be a formality, but if done inwardly, it surely reflects
your noblest thoughts within.
- LOUIS PHILIPS III would like to sincerely thank people without the help of whom the completion of
this project who had been difficult or virtually impossible.
I acknowledge my deep sense of gratitude to Mrs Sumanta Chakraborty, HumanResource Manager of Park Plaza for giving her full corporation and support to
successfully complete this project.
I express my sincere thanks to Prof. Asha Ganesh, Principle of C.B.Bhandari Jain
College for her encouragement and support. Also I would like to thank Ms.UshaRao, faculty (Management Dept) of C.B.Bhandari Jain College for her noble
guidance and supervision and for her many helpful ideas which were a source ofconstant motivation to act with quality.
Finally, I would like to thank my parents and my friends who motivated and
supported me directly or in indirectly in the completion and execution of thisproject work.
Date: Nikita Pincha
Place: Reg.No.11MB6058
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
4/23
INDEXCHAPTER
NUMBER
CONTENTS PAGE
NUMBER
1 LITERATURE REVIEW 1 - 2
2 INTRODUCTION 3 - 26
3 INDUSTRIAL PROFILE 27 - 44
4 COMPANY PROFILE 4561
5 TRAINING AT PARK PLAZA 6265
6 RESEARCH DESIGNTITLE OF THE STUDYPLACE OF THE STUDYSTATEMENT OF THE
STUDY
OBJECTIVES OF THESTUDY
RESEARCHMETHODOLOGY
6670
7 DATA ANALYSIS AND
INTERPRETATION
71104
8 SUMMARY OF FINDINGS 105
9 RECOMMENDATION 106107
10 CONCLUSION 108
BIBLIOGRAPHY
ANNEXURES
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
5/23
LIST OF TABLES
TABLE
NUMBER
CONTENTS PAGE
NUMBER
1 The Respondents View About The Participation In
Training Program
71
2 The Respondents Opinion About The Regularity Of
Training Program
73
3 The Respondents Opinion On How Frequntly The
Training Program Is Conducted
75
4 Ideal Environment For Training 77
5 The Respondents View About The Facilities Provided
During The Training Program
79
6 The Incorporation Of Latest Aids And Techniques In
Training Program
81
7 The Conduction Of Training Program By Professionals,
Training Institutions
83
8 The Respondents View About The Training Program
They Prefer
85
9 The Effectiveness Of Training Program 87
10 The Objectives Of Attending Training Session 89
11 The Respondents View About The Techniques Of
Training Program They Prefer
91
12 The Methods Which Make The Respondents More
Interactive
93
13
The Contribution Of Colleagues, Unit Managers Etc In
Improvement Of Skills
95
14
The Respondents View If Training Is Always The
Answer To Increase Organizational Efficiency
97
15 The Respondents View About The Extent Of Benefit OfThe Training Program
99
16 The Respondents View If The Training Program Has
Helped To Improve Compititiveness Or IncreasePerformance Production
101
17 The Respondents View About Post Training Feedback 103
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
6/23
LIST OF GRAPHS
TableNumber
Contents PageNumber
1 The Respondents View About The Participation InTraining Program
72
2 The Respondents Opinion About The Regularity Of
Training Program
74
3 The Respondents Opinion On How Frequntly TheTraining Program Is Conducted
76
4 Ideal Environment For Training 78
5 The Respondents View About The Facilities Provided
During The Training Program
80
6 The Incorporation Of Latest Aids And Techniques InTraining Program
82
7 The Conduction Of Training Program By Professionals,
Training Institutions
84
8 The Respondents View About The Training Program
They Prefer
86
9 The Effectiveness Of Training Program 88
10 The Objective Of Attending Training Program 90
11 The Respondents View About The Techniques OfTraining Program They Prefer
92
12 The Methods Which Make The Respondents More
Interactive
94
13 The Contribution Of Colleagues, Unit Managers Etc In
Improvement Of Skills
96
14The Respondents View If Training Is Always TheAnswer To Increase Organizational Efficiency
98
15 The Respondents View About The Extent Of Benefit OfThe Training Program 100
16 The Respondents View If The Training Program Has
Helped To Improve Compititiveness Or IncreasePerformance Production
102
17 The Respondents View About Post Training Feedback 104
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
7/23
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
8/23
CHAPTER-1
LITERATURE REVIEW
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
9/23
CHAPTER-2
INTRODUCTION
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
10/23
CHAPTER-3
Industry profile
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
11/23
CHAPTER-4
COMPANY PROFILE
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
12/23
CHAPTER-5
TRAINING AT PARK PLAZA
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
13/23
CHAPTER-6
RESEARCH DESIGN
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
14/23
CHAPTER 7
DATA ANALYSIS AND INTERPRETATION
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
15/23
CHAPTER 8
SUMMARY OF FINDINGS
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
16/23
CHAPTER-9
RECOMMENDATIONS
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
17/23
CHAPTER-10
CONCLUSION
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
18/23
BIBLIOGRAPHY
BIBLIOGRAPHY
o BOOK ESSENTIALS OF HUMAN RESOURCE MANAGEMENT
AND INDUSTRIAL RELATIONS
- P.SUBBA RAO
HUMAN RESOURCE MANAGEMENT- SHASHI.K.GUPTA
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
19/23
HUMAN RESOURCE AND PERSONNEL MANAGEMENT- ASHWATHAPPA
o WEBSITE: WWW.GOOGLE.COM WWW.PARKPLAZA.COM WWW.WIKIPEDIA.COM WWW.CITEHR.COM WWW.HUMANRESOURCES.COM WWW.HRPROFESSOR.COM
http://www.google.com/http://www.park/http://www.park/http://www.google.com/ -
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
20/23
ANNEXURE
QUESTIONNAIRE
Dear sir/madam,
I, Nikita Pincha, student of C.B.Bhandari Jain College Bangalore, pursuing M.B.A
final year, is undertaking a study on The Training Program.
I assure that all the information provided will be kept confidential and be used for
academic purpose only.
Thank You.
RESPONDENTS PROFILE
1. Do you like participating in training program?a. Yesb. No
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
21/23
c. No response
2. Does the company conduct training program regularly?a. Yesb. No
3. How frequently is the training program conducted?a. Monthlyb. Quarterlyc. Half yearlyd. Yearly
4. What is an ideal environment for training?a. Demonstrationsb. Open spacec. No response
5. Do you feel the facilities provided during the training program are?a. Satisfactoryb. Not satisfactoryc. No response
6. Has the training in your company incorporated the latest aids and techniques?a. Yesb. No
7. Regular training program is conducted by?a. Professionalsb. Training Institutions
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
22/23
8. What type of training do prefer?a. On-the-jobb. Off-the-job
9. Is the training program effective?a. Yesb. No
10. What is the objective of attending training session?a. To enhance knowledgeb. To bring about attitudinal changec. To increase efficiency and knowledged. To improve communication skills
11.What techniques of training program do you prefer?a. Lecture Methodb. Conference/Demonstrationsc. Seminars12.What should the instructor do to make the session more interactive?a. Demonstrationsb. Case studyc. Role Playingd. Seminars
13.Who contributes the most to improve your skills?a. Colleaguesb. Unit Managersc. Training Departmentd. Others
14.Do you think training is always the answer to increase organizational efficiency?
-
7/27/2019 Headingdavm.mdas/lvm/zm v/lzmdsv/ m
23/23
a. Yesb. Noc. No response
15.To what extent has the training program helped to improve your professionalknowledge
a. Great Extentb. Certain Extentc. Not Helped
16.Has the training program helped you to?a. Improve competitivenessb. Increase Production Performancec. No response17.Post training opinion of the respondentsa. Excellentb. Goodc. Helpful