ACI Global Training Newsletter - October 2016

HEADLINES

AMPAP Graduation at the ACI World Annual Assembly 4

Human trafficking 6

The first ACI Accredited Training Institute in Asia is the Civil Aviation

Training Center of the Korea Airports Corporation

10

33rd ACI DNA Seminar on Airport Economics in Montreal, Canada 12

ACI Global Training photo gallery 14

Testimonials: GSN Silver Diploma graduates from National Airports

Corporation give thanks to ACI

18

Certificate in Project Management 22

Course calendar: November 2016–February 2017 24

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ACI Global Training Newsletter - October 2016

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AMPAP Graduation at the ACI World Annual Assembly

By Kevin Caron, Head, Global Training and DNA Assistance Programme, ACI

World

2016 saw 112 airport executives receive their International Airport Professional desig-

nation along with 6 individuals who received the Airport Management Professional Ac-

creditation Professional Associate Diploma.

The graduation ceremony took place in Montreal, Canada after the ACI Annual Gen-

eral Assembly on Tuesday September 27th in front of an audience of airport leaders

from around the world. 66 graduates and associates were present to receive their Di-

plomas from Angela Gittens, Director General, ACI World; Herve Touron, Chief, Train-

ing Assessments and Consulting, International Civil Aviation Organization (ICAO);

and, Catherine Mayer, Vice President, SITA.

I am happy to add that two ACI staff members, Melisa Monje from my team and Fran-

cisco Medela from the ACI Latin America–Caribbean office were included in this

year’s graduation ceremony, a strong indication of the value ACI places on this joint

programme with ICAO.

On behalf of the entire Global Training team, congratulations to all the AMPAP gradu-

ates of 2016!

Group photo taken during the AMPAP graduation ceremony on 27 September 2016.

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Human trafficking

By Nina Brooks, Head, Security, ACI World

Human trafficking is a form of modern-day slavery. It involves the recruitment, trans-

portation, harbouring and/ or exercising control, direction or influence over the move-

ments of a person in order to exploit that person. In contrast, human smuggling is the

facilitation, transportation, or illegal entry of a person across an international border, in

violation of one or more countries laws, generally with the consent of the person being

smuggled, and who has often paid a large sum of money to the smuggler.

The issue

Every year, millions of men, women and children worldwide are lured with false prom-

ises of well-paying jobs or are manipulated by people they trust, who coerce them into

prostitution, domestic servitude or forced labour.

The victims, who are mostly women and children, are deprived of their normal lives

and compelled to provide their labour or sexual services, through a variety of coercive

Photo: Poster from Hartsfield-Jackson Atlanta International Airport’s ongoing campaign against Human trafficking.

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Human trafficking (continued)

practices all for the direct profit of their perpe-

trators. Exploitation often occurs through in-

timidation, force, sexual assault and threats

of violence to the victims or their families.

Reliable data on human trafficking is very dif-

ficult to gather, given its illegal and often in-

visible nature. The figures used by the United

Nations Office on Drugs and Crime (UNODC)

are based on officially detected offenders

and victims, as a result of their involvement

with shelters, NGOs, charities or from reports

from States regarding convictions. The

UNODC report for 2014 identified 34,000

people prosecuted with 13,000 convicted.¹

This is thought to be a very small proportion

of the actual numbers affected; the Interna-

tional Labour Organization estimated that almost 21 million people are victims of

forced labour.²

Victims of 152 different citizenships have been identified in 124 countries across

the world.

At least 510 trafficking flows have been detected.

Some 64 per cent of convicted traffickers are citizens of the convicting country.

Some 72 per cent of convicted traffickers are men, and 28 per cent are women.

49 per cent of detected victims are adult women.

33 per cent of detected victims are children.

Much effort has been put into raising awareness about the issue by numerous organi-

zations, governments and charities. Many governments are actively tackling the issue

through the development of counter-trafficking policies and responses, as well as

providing protection and assistance to victims of trafficking.

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1 https://www.unodc.org/documents/human-trafficking/2014/GLOTIP_2014_full_report.pdf

2 https://www.unodc.org/documents/human-trafficking/2014/GLOTIP_2014_full_report.pdf

Graphic from the UNODC’s 2014 Global Report on

Trafficking in Persons, page 5

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Human trafficking (continued)

However, positive action from many stakeholders, including industry and the general

public, is needed in order to identify and help victims.

What can an airport do?

Human trafficking is a global problem. Since air transport is a frequently used method

of transport for traffickers, airlines and airports are ideally positioned to assist, both

through training of their own staff in recognizing and dealing with trafficking situations

as well as raising awareness by providing information to the public.

Firstly, staff awareness can be made by including a short session on human trafficking

alongside security awareness training, staff can be made aware of the indicators to

look for and how to report a suspected case of trafficking.

Secondly, airports provide an ideal environment to raise awareness to the public. Op-

tions might be video presentations, exhibits, handouts or PA announcements. There is

a wealth of information and resources available, and ACI is happy to assist airports in

identifying the right resources for their environment.³

Thirdly, airports can engage with their local community and schools to raise aware-

ness with students and parents about the dangers of human trafficking, and how to

deal with suspected traffickers approaching them or their friends.

Case study: Hartsfield-Jackson Atlanta International Airport

One example of an airport playing an active role in helping to combat trafficking, is a

project undertaken by Hartsfield-Jackson Atlanta International Airport (ATL) in 2015, in

partnership with the International Human Trafficking Institute (IHTI). IHTI was estab-

lished in 2014 as a programme of the National Center for Civil and Human Rights, and

connects with student leaders and young professionals to educate and advocate for

the end of human trafficking.

One of the ways that IHTI engages with airports is to organize art exhibitions and

training as a means of raising awareness amongst travellers, airport staff and the local

community on the issue of human trafficking.

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3 For information about human trafficking, awareness and spotting the signs of trafficking, the US Department of Home-

land Security provides a library of free resources on their website https://www.dhs.gov/blue-campaign/tools

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Human trafficking (continued)

From 22 May—31 August 2015, ATL featured more than 80 pieces of artwork from

students and professional artists that addressed the issue of human trafficking. The

project, called Freedom Expressions ATL, educated over 100,000 visitors through art-

work, public service announcements and opportunities for training of airport employ-

ees, vendors and ancillary workers. Coverage of Freedom Expressions ATL including

visuals of artwork, public service announcements and the opening reception by the

CNN Freedom Project was broadcast by CNN International in over 20 countries.

IHTI can assist airports with many different kinds of activity, such as:

organizing an airport art exhibition, with professional artists recruited as exhibitors;

inviting students, parents, school personnel and local officials to visit the airport;

providing video training modules for a specific audience such as airport staff, taxi driv-

ers, or vendor personnel to familiarize themselves with how to spot human trafficking

and what action to take;

promoting the airport as an organization and airport employees as collaborators in end-

ing human trafficking;

engagement of existing local anti-human trafficking organizations; and

providing public service announcements to be shown both in the airport and on addi-

tional media.

The IHTI can be contacted through Deborah Richardson, Executive Vice President, National

Center for Civil and Human Rights, at drichardson@civilandhumanrights.org.

For more information about the resources available to airports, contact info@aci.aero

Artwork presented at Hartsfield-Jackson Atlanta International Airport from

22 May—31 August 2015 as part of the project between ATL and IHTI.

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The first ACI Accredited Training Institute in Asia is the Civil Aviation Training

Center of the Korea Airports Corporation

The Civil Aviation Training Center (CATC) of the Korea Airports Cor-

poration became the first ACI Accredited Training Institute (ATI) in

Asia. Airports Council International (ACI) is pleased to announce that

CATC has fulfilled all the requirements for this rigorous programme.

The ATI initiative has been designed to build a network of airport train-

ing units that offer performance-based, up-to-date courses and other

learning activities accredited by ACI that meet international standards

for quality in workplace learning.

“ACI is happy to have CATC, a highly recognized international aviation training institution, as

contributing to building training capacity in Korea and within the wider region as a whole,”

said Kevin Caron, Head of Global Training and DNA Assistance Programme. “Given the di-

versity of our member’s needs, the ATI initiative will allow us to develop a network of quality

training venues throughout the world offering ACI-accredited course material in local lan-

guages, thereby increasing access to educational options that will ultimately drive the indus-

try forward into the future.”

CATC’s first accredited course is titled Airport Pavement Evaluation. This programme will

provide Airport Civil Engineers (ACEs) with the necessary knowledge, skills and attitudes to

ensure that they will be able to evaluate the airport pavement effectively and efficiently in ac-

cordance with ICAO Standards and national regulations.

The ATI project reflects ACI’s belief that ongoing learning is a key component of organiza-

tional success; that human performance can be improved through workplace learning; and

that for training initiatives to be successful they must meet and exceed established interna-

tional standards.

In order to have a learning activity accredited, ACI must first review the course content and

determine that it meets or exceeds established standards for structure, accuracy and timeli-

ness of subject matter, and appropriateness for the industry. Upon confirmation of the above,

ACI then accredits the individual course or learning activity.

For more information on the ACI Accredited Training Institute (ATI), please visit our website.

Photo: Korea Airports Corporation's Civil Aviation Training Center facilities

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33rd ACI DNA Seminar on Airport Economics in Montreal,

Canada

By Mona Lisa Nazareno, Administrator, Global Training and DNA Programmes,

ACI World

On 29–30 September, we had the pleasure of welcoming delegates to the 33rd instal-

ment of the ACI Developing Nations Airport (ACI DNA) Assistance Programme Semi-

nar, which took place immediately following the highly successful ACI North America/

World Annual General Assembly, Conference and Exhibition, where over 2,200 airport

and industry experts gathered in Montreal, Canada.

This DNA session was extra special for us given that we had the opportunity to host

our members from developing and least developing nations in our home base of Mon-

treal. This two-day workshop on Airport Economics attracted 14 students from such

nations as Colombia, Jamaica, Nigeria, Samoa, Sierra Leone and Togo, as well as

ACI World staff, who participated and were able to benefit from this learning platform

for the first time. This eclectic mix of participants further enhanced the learning experi-

ence for all in attendance by engaging them in case study work and providing them

with an open forum in which to discuss their airports’ respective best practices.

Group photo taken during the 33rd DNA Seminar on Airport Economics in Montreal, Canada

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33rd ACI DNA Seminar on Airport Economics (continued)

The course was facilitated by Dr. Rafael Echevarne, CEO of MBJ Airports Limited in

Montego Bay, Jamaica and Patrick Lucas, Senior Manager, Economics & Statistics,

ACI World. Both led a very engaging overview of the airport industry and its economic

drivers, different airport ownership models in existence, airport economic analysis, air-

port key performance indicators and finally airport regulatory theory and practice.

In addition, we were glad to have Chris Young, Executive Director of CIFAL Atlanta –

UNITAR (United Nations Institute for Training and Research) and Alrene Barr, Director

of International Business at Hartsfield-Jackson Atlanta International Airport (ATL), ad-

dress the class. CIFAL Atlanta-UNITAR and ATL remain important partners in deliver-

ing such trainings to our members via the ACI DNA programme ever since its incep-

tion in 2012.

This training was the culmination of Civil Aviation Week in Montreal (26 September–3

October), a special week focusing on aviation and aerospace as a major sector of the

economy in Montreal and highlighting the occasion of the 39th ICAO Triennial Assem-

bly and ACI’s Annual General Assembly, which together welcomed more than 5,000

delegates.

We would like to thank our co-organizers from CIFAL Atlanta-UNITAR and ATL for

their presence and support. We would also like to thank the students who participated.

We could not have asked for a better setting in which to welcome our airport members

to this latest DNA Seminar.

Classroom photo taken during the 33rd DNA Seminar on Airport Economics in Montreal, Canada

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ACI Global Training photo gallery

We are pleased to share with you some photos of the ACI courses we delivered in the

month of September 2016. Are you in any of them?

GSN 3: Emergency Planning and Crisis Management

5–9 September 2016, Montego Bay, Jamaica

GSN 6: Aerodrome Auditing and Compliance

12–16 September 2016, Montego Bay, Jamaica

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ACI Global Training photo gallery (continued)

ACI/McGill Airport Law for Managers

14–16 September 2016, Port of Spain, Trinidad and Tobago

Airport Revenue Generation

19–23 September 2016, Canberra, Australia

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ACI Global Training photo gallery (continued)

GSN 3: Emergency Planning and Crisis Management

19–23 September 2016, Port Moresby, Papua New Guinea

Introduction and Understanding ICAO Annex 14 Workshop

21–23 September 2016, Hong Kong

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ACI Global Training photo gallery (continued)

GSN 1: Safety Management Systems

25–29 September 2016, Amman, Jordan

Airport Master Planning

26–30 September 2016, Incheon, South Korea

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Testimonials: GSN Silver Diploma graduates from National

Airports Corporation give thanks to ACI

By Issa Castro, Manager, Global Training

National Airports Corporation (NAC) recently hosted the delivery of the Global Safety

Network (GSN) 3: Emergency Planning and Crisis Management training for their offic-

ers and staff at their training facility in Port Moresby, Papua New Guinea on 19–23

September 2016. NAC has always been a strong supporter of the GSN Diploma Pro-

gramme, and ACI was extremely proud to welcome 20 additional graduates to the

growing network of GSN safety professionals, the largest group of GSN graduates we

have had in one course to date!

In order to obtain the GSN Initial (Silver) Diploma, a participant has to accomplish the

following GSN courses within a three-year timeframe:

GSN 1 - Safety Management Systems (SMS)

GSN 2 - Airside Safety and Operations

GSN 3 - Emergency Planning and Crisis Management

Group photo of the participants to the GSN 3: Emergency Planning and Crisis Management training held from 19–23

September, 2016 in Papua, New Guinea.

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Testimonials: GSN Silver Diploma graduates from National

Airports Corporation give thanks to ACI (continued)

We recently touched base with some of the graduates to congratulate them for their

achievement and inquired if they had a few words to share.

Reginald Berobero, Airport Safety Officer, Airside Operations, Kavieng

“Receiving the Silver Diploma was a great achievement personally. I am very thankful

to NAC and ACI for giving us the opportunity to enhance ourselves with better under-

standing of how to deal with aviation-related issues.”

Lloyd Mona, Compliance Officer, HQ

“It was an excellent training opportunity and I have learned a lot through my participa-

tion in the GSN 1, 2 and 3 courses. I am grateful to graduate with the GSN Silver Di-

ploma. It has developed and enhanced my knowledge and skills, and has helped me

to better understand my role within my organization. Therefore, I would like to thank

ACI, and especially ACI instructors Debbie Riley and Wally Walker, for imparting their

knowledge and experiences when conducting training for us.”

Alan John, Airport Safety Officer, Airside Operations

“Being in the field of aviation security for the last 15 years and with my internal trans-

fer to airside operations a year ago, the courses helped a lot in my duty responsibili-

ties as Airport Safety Officer. Receiving the GSN Silver Diploma has been a milestone

for me—or should I say icing on the cake—as it can take years before people receive

a diploma.

I would like to thank ACI for helping the developing nations like Papua New Guinea to

understand the importance of airport safety.”

Henry Maka, Manager, Aviation Security

“The three GSN courses have really enhanced my knowledge and shall indeed be ap-

plied at my workplace to make improvements to the airport system processes in Pa-

pua New Guinea Airport and move NAC forward to meet ACI, IATA and ICAO stand-

ards and recommended practices, putting us on par with ICAO Member States in

neighbouring Pacific Island countries. I now look forward to completing the next set of

GSN courses to achieve my ACI Gold Diploma next year. Once again, thank you for

your assistance and the training you have delivered.”

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Testimonials: GSN Silver Diploma graduates from National

Airports Corporation give thanks to ACI (continued)

Alex Kame, Fire Safety Officer, Aircraft Rescue and Fire Fighting

“Personally, receiving my GSN Silver Diploma is a great achievement and I would like

to thank ACI for coming to our doorstep and providing such training. Definitely, obtain-

ing this Silver diploma will really enhance and boost my capability for a senior man-

agement role in the organisation.”

Charles Seiba, Duty Fire Officer, Aircraft Rescue and Fire Fighting

“I must honestly say that from the GSN courses that I have attended, I have gained

new knowledge in the fields of airport operation and crisis management. The experi-

ence that I have gained has broadened my knowledge to another level, and the

achievement of the GSN Silver Diploma has given new meaning to my career as Duty

Fire Officer. I really appreciate your time and effort in training airport operational staff

throughout the world and I look forward in future to achieving my Gold Diploma.”

For more information on the GSN Diploma Programme, please click here.

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Certificate in Project Management

Airport Professional Development

Project Management knowledge and experience is crucial in today’s fast-paced

global airport industry. No matter the scale of your airport project or career lev-

el, our Certificate in Project Management will train you to effectively manage

projects from start to finish.

ACI Online Learning Centre is proud to collaborate with one of the world’s top institu-

tions of higher education, McGill University located in Montreal, Canada. The course

has been developed by McGill University's School of Continuing Studies, and is fully

aligned with A Guide to Project Management Body of Knowledge (PMBOK Guide),

5th Edition.

On completion of the Project Management course, you will receive an attestation from

McGill University stating that you have earned 35 contact hours of formal Project

Management education. These contact hours are required in order to take the Project

ACI Global Training Newsletter - October 2016

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Certificate in Project Management (continued)

Management Professional (PMP®) or Certified Associate in Project Management

(CAPM®) certification exams outlined here.

As part of this course you will also have access to the PMP® practice exam for three

months.

Price: US$950.00

Duration: Approximately 35 hours

For more information visit our website at www.olc.aero or contact enrol-

ments@olc.aero

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Course calendar: November 2016–February 2017

*This course can be taken as an elective for the Airport Management Professional Accreditation Programme (AMPAP)

** All courses are offered in English

To view the 2016 course calendar click here

To view the 2017 course calendar click here

Click here to register for a course.

Date Month Course Member

price (US$) Non–member price (US$)

Location Country

7–9 November Airport Carbon Management 975 1,450 Port of Spain

Trinidad and Tobago

13–17 November GSN 3 – Emergency Planning and Crisis Management

1,500 2,170 Abu Dhabi UAE

21–25 November GSN 5 – Advanced Safety Management Systems

1,500 2,170 Dublin Ireland

21–25 November Airport Revenue Generation* 1,680 2,500 Hyderabad India

28–2 November- December

ACI/ICAO Aerodrome Certification* 2,000 2,000 Incheon South Korea

11–15 December Airport Communications and Public Rela-tions*

1,680 2,500 Abu Dhabi UAE

12–14 December Safety Risk Assessment 975 1,450 Beijing China

12–16 December Airport Collaborative Decision Making (ACDM)

1,500 2,170 Istanbul Turkey

12–16 December GSN 3 – Emergency Planning and Crisis Management

1,500 2,170 Dublin Ireland

9–13 January Airport Collaborative Decision Making (ACDM)

1,500 2,170 Riga Latvia

30–3 Jan-Feb GSN 5 – Advanced Safety Management Systems

1,500 2,170 Athens Greece

6–10 February Behavioral Analysis: Passenger Screen-ing and Insider Threat Management

1,500 2,170 Incheon South Korea

6–10 February GSN 2 - Airside Safety and Operations 1,500 2,170 Riga Latvia

6–10 February ACI/ICAO Aerodrome Certification* 2,000 2,000 Istanbul Turkey

6–17 Feb-Mar Online - Airport Environmental Manage-ment*

1,680 2,500 Montreal Canada

13–17 February Developing a Customer Service Culture* 1,680 2,500 Hyderabad India