health care reform, telepractice, and a look at the future of reimbursement for audiologists and...

47
Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA MSHA Oct. 20, 2012

Upload: deonte-jolley

Post on 14-Dec-2015

214 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Health Care Reform, Telepractice,

and A Look at the Future of

Reimbursement for Audiologists and

SLPsJanet Brown, MA CCC-SLP

Director, Health Care Services—ASHAMSHA Oct. 20, 2012

Page 2: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Speaker Disclosure

Financial•ASHA employee since 1997

Non-financial• Ex officio for Business

Practices,Telepractice Committees• Member, American Telemedicine

Association

Page 3: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

• “America’s health care is essentially a cottage industry of fragmented, dedicated artisans who eschew standardization. Care is frequently highly variable, and performance is, in large part, unmeasured.”

Swenson, et al., 2012.The Mayo Clinic value creation system. AJMQ 27 (1), 58-65.

Page 4: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

What is the Problem?

• Health care spending has doubled as share of GDP in 30 years 9.2 to 17.9

• Medicare population will grow by 1/3 in the next 10 years

• Variation in spending by region without evidence of difference in outcomes

Source: MedPAC report, March 2012: Executive Summary

Page 5: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Problems with Current System

• Fee-for-service creates incentives for unnecessary care

• Variability in payment across settings• Fragmented care (ex:VFSS)• No penalties for bad outcomes (e.g.,

rehospitalization)

Page 6: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Components of the Patient Protection and Affordable Care Act (2010-2014)

Expanded Coverage• Dependents• Medicaid eligibility• Exchanges (Iowa Affordable

Insurance Exchange) • Individual mandate

Payment• Bundled• Incentives for qualityAdapted from Fabius, et al. 2012. Vocabulary of Health Care Reform. Thomson Reuters

Care Coordination• Medical homes• Accountable care

organizations

Delivery Innovations• EHR• Meaningful use• Disease management

Page 7: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Essential Health Benefits—Medicaid and Exchanges

• 10 categories that must be included

Ambulatory patient services Prescription Drugs

Emergency Services Rehabilitative and Habilitative Services and Devices

Hospitalization Laboratory Services

Maternity and Newborn Care Preventive and Wellness Services and Chronic Disease Management

Mental Health and Substance Use Disorder Services

Pediatric Services, Including Oral and Vision Care

Page 8: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

SLPs and Pediatric Services

• % of SLPs in health care providing services 17% to infants and toddlers 13% to preschoolers 11% to school-age children

• 27% provide Early Intervention services • 20% of SLP caseload in autism up

considerably from 6% in 2009

Source: 2011 ASHA SLP Health Care Survey

Page 9: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Medicare

• Medicare Part A—hospitals, SNFs May join ACOs Bundled care

• Medicare Part B—outpatient Alternative to therapy caps— Documentation of outcomes Bundled care, ACOs Episodic payment?

Page 10: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

The New Order in Health Care—Public and Private Pay

•Value

Page 11: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Transition to Measures

• Accountability through programs involving measures

• Quality reporting systems affect reimbursement Under Medicare

•Hospital value-based purchasing•Physician Quality Reporting System

Page 12: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Outcome Measures

• National Outcomes Measurement System (NOMS) developed by ASHA Data collection system that illustrates the value

of SLP services Uses Functional Communication Measures

(FCMs), a series of disorder-specific, seven-point rating scales to describe the change in an individual's functional communication and/or swallowing ability over time

Page 13: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA
Page 14: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA
Page 15: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

ASHA NOMS

• SLPs register to become a NOMS user (free)• Submit FCM scores at admission and discharge

(online database)• Submit data on diagnosis, tx frequency, etc.• Receive standard reports and national

benchmarking data• More information at

http://www.asha.org/members/research/noms/

Page 16: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

NOMS

• In 2008, eight of the 15 adult FCMs were endorsed by the National Quality Forum (NQF) as quality measures

• NOMS can be used as an objective measurement tool for home health reassessments or Part B documentation

Page 17: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

How Will Life Change

• Billing for services Fee for service to episode of care Bundling/ACO

• Documentation systems EMR ICD 10

• Documentation/Justification of services Value/outcomes Medical Necessity

Page 18: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

What We May See More Of

• Different levels of care within episode Support personnel Community Family/caregivers

• Use of technology Telepractice/videoconferencing Technology apps/tools for independent practice

Page 19: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

What You Can Do

• Look at your practice How can you be more efficient?

•Process, documentation, practice How do you measure your outcomes? Are you diversified? What are your competitors doing? Reach out to potential referral sources, ACOs

Page 20: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

What You Can Do

Be informed ASHA Leader ASHA web site: Health care reform page ASHA Healthcare Landscape Summit

recommendations

Page 21: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

What You Can Do

• ADVOCATE! Respond to Take Action—ASHA Grassroots

network Contact your representatives at home Capitol Hill visits

Page 22: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Role of Telepractice in Health Care

• Increasing access to providers to specialists to equipment

• Savings costs travel Complications from delayed treatment

Page 23: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Role of Telepractice in Schools

• Respond to shortages

• Efficiencies in reducing driving time

Page 24: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

ASHA’s Definition

• Telepractice is the application of telecommunications technology at a distance by linking clinician to client, or clinician to clinician for assessment, intervention, and/or consultation.

ASHA, 2005Speech-Language Pathologists Providing

Clinical Services via Telepractice: Position Statement

Page 25: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Terminology Makes a Difference

• Using telepractice as a means of direct service delivery Telespeech, telehealth, telemedicine, telerehab,

teletherapy Typically via teleconferencing (“face-to-face,”

but not “in person”

• NOT distance education• NOT distance supervision

Page 26: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Why This Can Be Confusing

• Telepractice: students delivering services via teleconferencing with supervisor sitting with them

• Telesupervision: Clinical Fellow delivering services face-to-face with supervisor observing via teleconferencing

Page 27: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

And In Education…

• Distance learning may incorporate interactive videoconferencing, virtual classrooms

• May be used to teach SLPs• Not used to describe SLP services

Page 28: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Quality Qualifier 2005 Position Statement

• "The use of telepractice does not remove any existing responsibilities in delivering services, including adherence to the Code of Ethics, Scope of Practice, state and federal laws (e.g., licensure, HIPAA, etc.), and ASHA policy documents on professional practices."

• “Therefore, the quality of services delivered via telepractice must be consistent with the quality of services delivered face-to-face." Position Statement, 2005

Page 29: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Challenges of Developing “Standards”

• Rapid advance of technology• Lack of comparative effectiveness research

on different types of technology• Scope of the professions: broad range in

age disorders assessment and treatment procedures

Page 30: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Quality Components

• Provider competence• Patient selection• Technology selection• Transmission quality• Efficiency, effectiveness of service• Patient, caregiver, provider satisfaction

Page 31: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

ASHA’s Telepractice Resources

• www.asha.org/telepractice

Video clip Policy documents Articles Model licensure

regulations Reimbursement

information Bibliography

Page 32: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Types of Telehealth

• Synchronous (real time)• Asynchronous (store and forward)• Self-monitoring (not typically used in SLP)

Page 33: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Technology Is Used To…

• Capture

• Transmit

• Display

• Camera, microphone, peripheral devices

• Bandwidth

• Computer,videoconferencing equipment

Page 34: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Technology

• Equipment Hardware

•Dedicated system, computer•Camera, monitor, microphone, multisite capability

Software Peripheral devices

•Document camera, videoendoscope

Page 35: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Collaboration

• Whiteboards• Chat• Screen sharing

Page 36: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Technology

• Connectivity Connection speed (bandwidth) Minimum cited in research: 384 kps Standard definition vs high definition Influenced by others using same bandwidth Quality consequences

•Delays, jitter, loss of data, turntaking

Page 37: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Licensure

• What is licensure for?• Current status—full licensure in state where

client resides• What are other disciplines doing?• ASHA model regulations: general and

interstate practice

Page 38: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Privacy & Protections

• FERPA School records

• HIPAA Privacy of protected health information for

providers and their business associates

• Notification/Consent• Secure transmission via virtual private

networks, firewalls, encryption

Page 39: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Reimbursement--Medicare

• Physicians, nurses, CSWs, psychologists, dietitians for selected CPT codes

• Designated originating sites Rural health professional shortage area Outside Metropolitan Statistical Area

• ASHA and ATA advocacy• http://www.cms.hhs.gov

Search Telehealth Services Fact Sheet

Page 40: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Reimbursement--Medicaid

• Varies from state to state• Need approved CPT codes to receive payment for

using modifier• Oklahoma has established Medicaid payments

with schools receiving origination fee• Missouri, but not for schools• Kentucky and Virginia are pending

Page 41: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Reimbursement--Private Insurance

• Trend for state legislation to mandate payment for approved services

• CareFirst Blue Cross/Blue Shield (see ASHA Leader story)

Page 42: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Reimbursement--Schools

• Largest area for reimbursed telepractice• Within-district or contractor services• Virtual schools—some providing special ed

and related services e.g., North Carolina, Idaho, Colorado, PA

Page 43: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

“It’s Not the Technology”

• Planning, stakeholder support, training Business plan Who are the stakeholders

• Licensure, school boards• Administrators at all levels• Teachers, facilitators• Parents, clients

Training and information: managing expectations

Page 44: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Technology

• Available bandwidth, firewalls • Ongoing tech support• Other means of connection when there is a

problem

Page 45: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Research

• More articles being published on comparability, esp. from Australia

Tests for dysarthria, CELF LSVT, Lidcombe, voice, post-laryngectomy, aphasia,

apraxia, swallowing, fluency, early intervention• Telehealth Journals:

Telemedicine and e-Health Journal of Telemedicine and Telecare

• Bibliography at www.asha.org/telepractice

Page 46: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Other Telehealth Groups

• American Telemedicine Association• Center for Telemedicine and e-Health• Association of Telehealth Service Providers

Telemedicine Information Exchange

• Office for Advancement of Telehealth (HRSA)

Page 47: Health Care Reform, Telepractice, and A Look at the Future of Reimbursement for Audiologists and SLPs Janet Brown, MA CCC-SLP Director, Health Care Services—ASHA

Questions?

Janet Brown

Director, Health Care Services

[email protected]

301-296-5679