health growth - adventist healthannualreport.ah.org/2013/files/ahar_2013_june2013... · physician...

mission

person

health

whole

growth

A N N U A L

R E P O R T

3 President’sLetter

4 MissionEnhancement

5 CareTransformation

6 Growth

7 ImprovedPerformance

8 LeadershipandWorkforceDevelopment

9 Partnerships

10 CorporateOffice

12 AdventistHealthPhysicianServices

14 HomeCareServices

15 SouthernCaliforniaandHawaiiServices

16 CastleMedicalCenter

17 GlendaleAdventistMedicalCenter

18 SanJoaquinCommunityHospital

19 SimiValleyHospital

20 WhiteMemorialMedicalCenter

21 CentralCaliforniaServices

22 AdventistHealth/CentralValleyNetwork

-AdventistMedicalCenter-Hanford

-AdventistMedicalCenter-Reedley

-AdventistMedicalCenter-Selma

-CentralValleyGeneralHospital

Table of Contents

24 SonoraRegionalMedicalCenter

25 NorthernCaliforniaServices

26 AdventistHealth/NorthernCaliforniaNetwork

-FrankR.HowardMemorialHospital

-St.HelenaHospitalCenterforBehavioralHealth

-St.HelenaHospitalClearLake

-St.HelenaHospitalNapaValley

-UkiahValleyMedicalCenter

28 FeatherRiverHospital

29 NorthwestServices

30 AdventistMedicalCenter-Portland

31 TillamookCountyGeneralHospital

32 WallaWallaGeneralHospital

33 Financials

36 BoardofDirectors

37 SeniorLeadership

39 Hospitals

40 HomeCareAgencies

41 MedicalClinics

48 RetirementCenters

A d v e n T i s T H e A lT H A n n u A l R e p o R T | 2

Bytheendof2017,AdventistHealth,throughitsengagedworkforce,willtransformthehealth

experience,outcomesandstatusforourtargetpopulations.Wewillcoordinateafullyintegrated,

value-basednetworkofserviceswiththeabilitytomanageinformationandfull-riskthroughowned

orpartneredhealthplans.OurpresenceinWesternstates—includingruralmarkets—wherewewill

haveanadvantageouscompetitivepositionenablesustodoublethenumberofpeopleserved

resultingin$4billioninrevenuewitha4%operatingmargin.Ouradvantagewillbeourcommitment

tofaith-based,wholepersonhealthembeddedwithintheSeventh-dayAdventistheritage.

StrategyStatement


DearFriendsandColleagues,

Withmarketissuesandhealthcarereformchangingthehealthcareindustry,ourorganizationmustensureitsetscleardirectionandexecutessuccessfulstrategies.That’swhythroughout2012,AdventistHealthfocusedonanewstrategicplantobecomeamoreintegratedandhigherperforminghealthcaredeliverysystem.

Ourdisciplinedapproachhasbeencarefullydesignedto leveragethesuccessofthepastwhilebuildingnewcapabilities—enablingAdventistHealthtobeevenmoresuccessfulinthefuture.Ourseniormanagementteamalsocommittedtoastrategicstatement—concisebutmeasurable—withthemesthatarefeaturedinthisreport.We have already begun working towards strategy activation, setting metrics to measure our successes andeffectivelysteeringthesestrategiesintoeachbusinessunitatAdventistHealth.

Inadditiontoworkonourcomprehensivestrategy,wehaveachievedothermilestones.We’veseenanincreaseinmarketshareacrossthesystem,andourhospital-physicianalignmenteffortshaveledtoexpansioninourphysicianorganization,AdventistHealthPhysicianServices.Additionally,we’veseengrowthinouroutpatientservices,acorestrategyforAdventistHealthmovingforward.

Acrossourenterprise,we’vecontinuedtoenhancetechnologytohelpusstreamlineworkflow,increaseefficiencyand,mostimportantly,improvepatientsafety.

Ourhospitalsarealreadyamongthetop12percent inthenation*makingprogresstowardafullyelectronicpatienthealthrecord(EHR).Thisincludespreparingfortheelectronicsubmissionofclinicalqualitymeasures.In2013wewilldeployanonlinepatientportal,allowingourpatientstorequestappointments,viewtheirhealthrecordsandmore.

Alsoin2013,we’recelebratingSt.HelenaHospital’s135yearsofservicetotheNapaValley,WhiteMemorialMedical Center’s Centennial and Castle Medical Center’s 50th anniversary of providing care to theircommunities.We’rethankfulforthededicatedteamsateachlocationthatmakemilestonessuchasthispossible.

Aswefocuson2013andtheyearsahead,we’reconfidentthatwithhardwork,dedicationandprayer,wecancontinuedeliveringthemission-driven,qualityhealthcarethatwe’vebroughttoourcommunitiesformorethan100years.

RicardoB.Graham RobertG.CarmenChairmanoftheBoard President&CEO

*AccordingtotheHIMSS’sUSEMRAdoptionModel:http://www.himssanalytics.org/hc_providers/emr_adoption.asp


dventist Health is proud of its Seventh-day Adventist Heritage with its emphasis on

whole person health. In fact, many of our hospitals have roots that go back more than 100

years and are based on this philosophy that the whole person—mind, body and spirit—is

treated, not just the disease. This is shown in the many ways we’re dedicated to improving

the health of those we serve—within every hospital, clinic or private home where we

provide care. We strive to ensure every patient experience exceeds expectations and that

every patient has positive care outcomes. As health care reform continues to evolve, we’ve

dedicated a team that is developing and deploying a mission model that embodies all three

core care elements contained in our mission of sharing God’s love through physical, mental

and spiritual healing.

Mission Enhancement

whole person

mind body spirit

A


dventist Health’s dedication and passion for healthy living is evident within and without

our facility walls. From physician lunch-n-learns to community health fairs, Adventist Health

is driven to make our communities healthier, safer and smarter—that includes our employees

and their families. We are actively creating programs that lead to the improvement of the

health status of the communities we serve.

Our initial focus is centered on participants in the Adventist Health health plans and programs

that result in improved employee well-being, while aligning with our mission. Success will be

measured by the health data of the population, claim costs and deployment of key programs

to address identified needs.

And, because Adventist Health is a not-for-profit organization, all net revenue over expenses

is channeled back into our system. This means that our earnings never land in shareholders’

mailboxes. Instead, they are used to enhance patient care, fund capital improvements, expand

hospital programs, invest in sophisticated technology, and increase community outreach—

which all help improve the health of the communities we serve.

Care Transformation

transformation

A


dventist Health serves many varied populations from urban to rural, inner city to the

suburbs, and we strive to provide quality care close to home. In order to meet our growth

strategy of doubling the number of people we serve, Adventist Health is actively pursuing

growth opportunities in existing markets, expanding into new markets, developing new service

lines and establishing partnerships with like-minded organizations.

Continued and improved coordination of business development and planning activities across

the organization is key to achieving success —one we’re tackling with vigor. Our growth

initiatives ensure that our patients have access to care where they need it, when they need it.

Growth

quality

access to care

A


Improved Performance

o meet the needs of the communities we serve, Adventist Health is striving for best practice

performance while achieving optimal patient quality outcomes. This means that we’re identifying

quality and financial improvement opportunities, to result in lower costs and increased revenue,

while enhancing clinical quality and the patient experience. Adventist Health is working hard

every day to exceed top quartile regulatory and quality performance requirements.

We know that quality is the basis of all good health care. To that end, our facilities routinely

participate in numerous state and federal quality measurement and improvement programs.

Through continued hard work and planning, we’re fiscally preparing for today as well as

tomorrow, which certainly qualifies as good news in today’s economic climate. But the best

news is what it means for those we serve—expanded services, sophisticated technology, a

consistent and improved patient experience, and better results.

best practice

T


Leadership and Workforce Development

competency

dventist Health has a workforce of 28,900 which includes more than 21,200 employees, 4,500

medical staff physicians, and 3,200 volunteers. A strong focus is being placed on leadership and

workforce development, to grow executive, physician and individual competencies at all levels,

and to create a culture of ongoing innovation. This includes implementing policies, programs

and activities that will develop competencies in key areas and provide education to executives

and physician leaders that will further the strategy of and increase the understanding of the

Adventist Health vision. We aim to achieve top quartile or decile status, using training, tools

and best practices to succeed in this new and dynamic marketplace.

Additionally, a new leadership development program means we’re training and developing the

many bright stars we have working in our system. All of these employees work diligently to live

our mission, be good stewards and collaborate to make Adventist Health a stronger organization.

A


Partnerships

shared vision

dventist Health’s goal is to advance the quality of care in our communities as well as improve patient

experience through technology and services. To accomplish this, we have strategic partnerships, alliances

and an array of vendors encompassing many business arrangements.

In 2012 Adventist Health made a strategic decision to standardize, modernize and consolidate our

revenue cycle functions. To achieve this goal, we partnered with Cerner to create an innovative approach

for our revenue cycle operations that builds upon our decade-plus relationship. It allows us to leverage

a single IT platform and ensure consistency in our revenue management operations. Our patients,

communities, and employees will benefit by this shared vision that advances the quality of care and

improves the patient experience.

Adventist Health is a long-standing member of Premier, Inc., a collaborative health care alliance that aims

to improve the efficiency of health care facilities. This partnership allows our facilities and affiliates to

realize significant supply chain costs, while improving performance.

We also partner with other health care systems sponsored by the Seventh-day Adventist church in various

areas to advance our missions and leverage respective strengths in delivering high quality, innovative

care. Building alliances with established hospitals and health systems to create regional provider/payer

networks, as well as aligning physician practices through regional clinical integration, ensures the health

needs of the community are being met effectively, while providing a high level of care.

A

A d v e n t i s t H e A lt H A n n u A l R e p o R t | 15A d v e n T i s T H e A lT H A n n u A l R e p o R T | 1 0

D E S C R I P T I O N

Corporate office

Robert G. Carmen pResidenT & Ceo

A C C O M P L I S H M E N T S

• Fullydeployedcomputerizedphysician/providerorderentry(CPOE)inallAdventistHealthfacilitiesandachievednearly85percentandhigherutilizationrates.StudieshaveshownthatCPOEutilizationratesabove75%cansignificantlyreducemedicationerrorsandadverseeventsaswellasimprove

patientcare• SuccessfullycompletedtheimplementationofaQuarterly

PhysicianPaymentReviewtoprotectthefacilitiesfromAnti-KickbackandStarkLawviolation.Asaresult,TheHealthcareBestPracticesForumnominatedandawardedAdventistHealth’sphysicianpaymentprocessasa“HealthcareBestCompliancePractice”

• ImplementedPowerChartAmbulatoryinfourCaliforniaclinics intheSanJoaquinregion,elevenclinicsintheCentralValley

region,oneclinicintheGlendaleregion,andelevenclinicsintheSt.Helenaregion,foratotalof27primarycareandspecialtyclinics,withmanymoretocome

• Nationally,theenterprisewasrankedinthetop25percentofhospitalsinitsdeliveryofkeyqualitymeasuresforpatientswithheartattacks,heartfailure,pneumonia,andthosereceivingsurgicalcare

• SuccessfullyimplementedaquarterlyChargetoChartauditdesignedtoidentifyandcorrectbillingerrorsandhavecompleted11facilitieswithsixnearingcompletion

• Achievedverylowhospitalacquiredinfection(HAI)rateswhencomparedtonationalbenchmarks(whichincludesmanysitesnothavinghadoneHAIin2012andsomenothavinghadoneinovertwoyears)

• Achievedamuchlowermortalityratethanexpectedforpatientswithheartattacks,heartfailure,pneumonia,andthosereceivingsurgicalcare.Inaddition,allcausemortalityrateswerelowerthanexpectedforpatientsreceivingcarewithinAdventistHealthfacilities

• Afaith-based,not-for-profitintegratedhealthcaredeliverysystemheadquarteredinRoseville,CaliforniawithoperationsthroughoutWashington,Oregon,CaliforniaandHawaii

• Includes19acutecarehospitalswithmorethan2,700beds - Morethan170ruralhealthclinics,physicianclinicsandoutpatientcenters - 14homecareagencies - Sixhospiceagencies - Fourjoint-ventureretirementcenters• LargestnetworkofruralhealthclinicsinCalifornia,withadditionalsitesinOregonandWashington• Workforceof28,900includesmorethan21,200employees;4,500medicalstaffphysicians;and

3,200volunteers• Providesefficiencies,economiesofscaleandexpertisetoitsassortedbusinessunitsthrougha

widevarietyofcentralizedservices.Thesefunctionsinclude:financial,humancapital,informationtechnology,legal/regulatory,operationalandstrategic

• Resultsfromthemostrecentsafetyassessmentculturesurvey(completedinthefallof2012)showedthatAdventistHealthhadoneofthehighest“cultureofteamwork”scoresinthenation

• Threefacilities(CastleMedicalCenter,SonoraRegionalMedicalCenterandTillamookCountyGeneralHospital)receivedTheJointCommission’snationalannualTopPerformersonKeyQualityMeasuresaward

• EstablishedaClinicalBusinessIntelligence(CBI)analyticsteamwhichunitesourfinancialteamwithourclinicalteam—workingstrategicallywithaPhDbiostatisticiandirectortoenhanceknowledgemanagement,predictiveanalytics,andabilitytodeployeffectiveinterventionsforpopulationhealthmanagement

• RaisedHCAHPSscoresbythreepercentagepoints• 340Bcontractpharmacyprogrambroughtin$1.5millioninnew

revenue• Addedtworuralhealthclinics;oneinTaft,Californiaandonein

Manzanita,Oregon• ExpandedtheHealthStreamLearningCentertoallAdventist

Healthhospitalstoautomateandstandardizeclinicalandcomplianceeducationrequirementsacrossthesystem.Modulesadded:patientfinancialservices,ruralhealthclinicsandhospital-basedoutpatientclinics

• HealthInformationManagementDepartmentimplementedanEnterpriseCodingdivisionthroughwhichthecorporateofficeprovidesdiagnosticandproceduralcodingservicestoitshospitals,reducingoperatingexpenseandstrengtheningtherevenuecycle

o AdventistHealthcontinuesitscollaborationwithBryan Sexton,PhD,andDukeUniversityinleadingedge research andinterventionsdesignedtoimprovetheculture. Includedinthisresearchisdetermininghowspiritualityinthe workplaceaffectspatientcareoutcomes

A d v e n t i s t H e A lt H A n n u A l R e p o R t | 15

• Partneredwiththeawardwinninghealthcareallianceorganization,Premier,Inc.,andover450+hospitalsnationwide,initsPartnershipforPatientsinitiative,designedtoreducehospitalacquiredconditionsby40percentandallcausereadmissionsby20percent

• Developedacaremodelthatfocusesonpromotingsafety,wellness,andthebestaffordablecare–TheAdventistHealthTripleAim

o Experiencedasignificantreductioninbloodproduct utilizationbyusingCPOEandclinicaldecisionsupport.This resultedinlowercostsandbettercare

• EstablishedasystemwideAdvanceCareCouncilwithresourcesthatwillfacilitateAdventistHealth’seffortsinhelpingandempoweringpatientsandtheirfamilieswithend-of-lifehealthcaredecisions

• HostedthefifthannualPhysicianLeadershipSymposium,whichfeaturedrenownednationalspeakers,and“PhysicianoftheYearMissionAward”ceremony,recognizing17physicianswhoexemplifyqualityandcompassionatecare

• StandardizedsystemwideresponsibilitiesforkeyphysicianexecutiveleaderswithinAdventistHealth:theChiefMedicalOfficers/VicePresidentsofMedicalAffairsandtheHospitalistMedicalDirectors

• Completedthefirstyearofphysicianexecutiveleadershiptrainingsessionswithanestablishedcurriculum,primarilyutilizingfacultymembersfromtheAmericanCollegeofPhysicianExecutivesandHortySpringerGroupastheinstructors

• TheInnovationCouncilfundedsevennew,employee-generatedideasforimplementationthroughoutoursystem

• Conductedthefirstsystemwideinnovationchallenge,throughutilizationofideagenerationsoftware

• Developedsevenprinciplesthatwillguideallpatientexperiencedesign

• ImplementedapersonaldevelopmentprogramforallseniorleadersbasedoncompetenciesthatdefineanAdventistHealthexecutive

• DevelopedaleadershipComplianceEducationcourse• Raised$23,440,662inphilanthropicdollars


AdventistHealthPhysicianServices(AHPS)workscloselywithphysicianstodeliverhighqualitycare,increasepatientsafetyandfocusoncustomerserviceinitiativesthatbenefitpatientsandtheirfamilies.ThiscollaborationisonewaytofurtherAdventistHealth’smissionaswepositionphysiciansandourhealthsystemforgrowth,andtobettermeetthehealthcareneedsofourcommunity.

AmbulatorycareclinicsthroughoutAdventistHealthprovidebothprimaryandspecialtycareservicesinanoutpatientsettingforpatientsofallages.Theseclinicaloperationsoperatewithinavarietyofclinicmodelsincluding:hospital-basedoutpatientclinics(HBOCs),ruralhealthclinics(RHCs),andAdventistHealthPhysiciansNetwork(AHPN)clinics.

Adventist Health Physicians Network

AdventistHealthPhysiciansNetwork(AHPN)isaCaliforniamedicalfoundationthatprovidesphysicianswithopportunitiestoimprovepatientcarecoordination,enhancequalityinitiatives,andenrichthehealthofthecommunitiestheyserve.AHPNiscurrentlycomprisedofmorethan70physicianswhoencompassprimarycareservices(e.g.familypractice,pediatrics,internalmedicine,OB-GYN)medicalspecialties(e.g.cardiology,neurology,nephrology)andsurgicalspecialties(e.g.orthopedics,generalsurgery,vascularsurgery,otolaryngology).Asofyear-end2012,AHPNhasestablishedclinicsinBakersfield,theCentralValley,aswellasNorthernandSouthernCalifornia.

Adventist Health physician services


Hospital-based Outpatient Clinics

Hospital-basedoutpatientclinicsprovideservicestotheareasaroundourhospitals.TheHBOCisasettinginwhichintegrated,andaccessibleprimaryandspecialtyhealthcareservices,delivermeaningfuladvantagesandoutcomesforourpatients.

Rural Health Clinics

Asanextensionofourmission,highqualityservicesareprovidedtosmallcommunitieswhereaccesstocareisoftensignificantlylessavailablethanmoreurbanizedareas.

AdventistHealthoperatesoneofthelargestruralhealthclinicnetworksintheUnitedStates.Morethan38clinicsprovidehealthcaretounderservedpopulationsthroughoutNorthernandCentralCalifornia,OregonandWashington.

Theseclinicsvaryfromsmall,oneortwoprovideroffices,tolargefacilitieswithprimarycare,specialtymedicalservices,dental,behavioralhealth,perinatalandotherservices.

Mark Ashlock senioR viCe pResidenT, neTwoRk & pHysiCiAn sTRATeGy


• Managementservicesorganizationforambulatoryclinicmodelsoperatedacrossthehealthsystem

• Providecommunitiesandpatientswithaccesstomorethan170cliniclocationsthroughoutCalifornia,OregonandWashington

• Morethan550providersacrossallclinicsandmarketsrepresent33differentmedicalspecialties



• Increasedclinicpatientvisitsby112,000from1.319millionto1.431million

• AHPNexpandedbylaunchingtwonewdivisionsinthecommunitiesservedbyGlendaleAdventistMedicalCenterandUkiahValleyMedicalCenter

• Added1 1newclinicsinCaliforniabyexpandingintheCentralValleyNetworkwithanewclinicinTaftandacquiringtheValleyFamilyMedicalclinics

• ImplementedPracticeManagementandElectronicHealthRecordatmorethan20APHNclinics,fullyintegratingpatientcareonasinglemedicalrecordwiththelocalAdventistHealthhospitals

• AchievedOregon’sPatient-CenteredMedicalHomestatus.Theseclinicshavebeenrecognizedfortheircommitmenttoqualityandcoordinatedcare

• AchievedCentersforMedicare&MedicaidServicesmeaningfuluseoftheambulatoryhealthrecordonavarietyofinitiativeswithmultipleproviders

• Implementedenterprise-widetrackingandbenchmarkingofambulatoryclinicalqualityoutcomesforpatientsincludingmeasuresofhealthmaintenanceandmanagementofchronicconditions

• Implementedcultureofsafetysurveyintheclinicsettingtoevaluatestaffandproviders’engagementinsafeandeffectiveteamwork

• CollaboratedwithBlueShieldofCaliforniaindevelopinginfrastructureandsupportforAccountableCareOrganization(ACO)goalssuchasreducinghospitalreadmissions,electronicprescribingofmedications,andchronicdiseasemanagement

• Conductedaseriesofqualityassessmentandperformanceimprovementcollaborative-learningteleconferences




• Fivehomecareagencieswerenamedtothe2012HomeCareElitelistcompiledbyOutcomeConceptSystems,Inc.(OCS),aSeattle-basedcompanyprovidingdataproductsandbenchmarkservicesforhomehealth,hospiceandprivatedutyagencies.ThelistingofthetoptierU.S.homehealthcareagencieshonorsthosethatrankinthetop25percentintheirregionbaseduponqualityofcare,qualityimprovementandfinancialperformance.

• Admissionsin2012increasedby11percentcomparedto2011• Completedtransitionofcentralizedbillingfromagenciestothe

corporateoffice• Identifiedbestpracticeforintake,quality,operations,billingand

coding• HiredMarketingLiaisonsinmostmarketstopromotetheservices

andexpertiseofthehomecareservicelinetothemedicalcommunity,referralsourcesandcommunityservicegroups

• Added600newlaptopstohomehealthteamtoallowintegratedaccesstoelectronicmedicalrecordsinthefieldandimprovepatientqualitycare

• UpgradedsystemplatformtonewCernerExtendedCareSoftware• Developingprogramstomeetournation’sprioritiestoreduce

re-hospitalizationandimprovethehealthofthosewithchronicconditions

K E y S TAT I S T I C S


• Adivisionwhichincludes14homehealth,sixhospice,fiveprivateduty,onehomeinfusiontherapyandtwohomemedicalequipmentagencies

• Serves24countiesinCalifornia,Hawaii,OregonandWashington• OnehospicehouseinParadise,California

Home Care services

StanBerryV I C E P R E S I D E N T ; C E O ,

A D V E N T I S T H E A LT H

H O M E C A R E S E R V I C E S

Employees......................................................................................... 1,043

Volunteers.............................................................................................154

VolunteerHours............................................................................... 8,284

PatientsServed...............................................................................19,475

SupportingPhysicians.......................................................................5,530

HomeHealthandHospiceVisits....................................................269,320

MilesTraveled........................................................................... 3,847,000

15

A d v e n t i s t H e A lt H A n n u A l R e p o R t | 1 3

Southern California and Hawaii Services


southern California and Hawaii services

S. C

A /

HA

wA

ii

4

3

2

5

6,7

1

1. CastleMedicalCenter •HomeCareServices

2. GlendaleAdventistMedicalCenter •SevenMedicalClinics

•HomeCareServices

3. SanJoaquinCommunityHospital

•TwoMedicalClinics•HomeCareServices

4. SimiValleyHospital •HomeCareServices

5. WhiteMemorialMedicalCenter•TwoMedicalClinics

6. ParadiseVillageRetirementCenter

7. WesternHealthHomeCare

Castle Medical Center

KathyRaethelPReSidenT&CeO


• Received11awardsfromthePublicRelationsSocietyofAmerica,Hawai’iChapterandanationalgoldAsterAward

• PresentedattheannualStuderGroup“What’sRightinHealthcare”conference

C O M M U N i T Y O U T R E A C H

• CompletedathirdmissiontriptoPorgeraHospitalinPapuanewGuinea

• expandedinSickness&inHealthtelevisionandradioseriestoincludemonthlyphysician-ledseminarsforthecommunityonavarietyofhealthandwellnesstopics

• OrganizedLet’sTalkFood,anationalFooddayeventthatdrewnearly1,000visitorstothehospital’scampus

• ParticipatedintheiloveKailuatownparty,providinghundredswithhealthscreeningsandeducation,aswellasdispersedfreebikehelmetsandfittingsforchildren

• donatedhospitalbedsandlaptopcartstoReachOutPacific,whichworkstoimprovehealthcarethroughoutthePacific

• HostedthesecondHawaiineuroscienceSymposium,whichaddresseddementiaandhealthcareinHawaii;53physiciansand16healthorganizationsparticipated

• SponsoredtheReadandRunforLiteracyfunrun• HeldfirstSkypeconsultbetweenaCMCcardiacsurgeonand

orthopedicsurgeon,andaphysicianandpatientatPogeraHospitalinPapuanewGuinea

• Contributedtowardthepurchaseof192iPadsforthestatedepartmentofeducation

• Heldthe30thannualCommunityChristmasTreeLightingattendedby2,500visitors

• MedicalstaffmembersdonatedChristmastreesandornamentstoWeinbergVillageinWaimanalo(transitionalhousing)

• AdministrationandassociatesservedbreakfasttothelessfortunateatinstituteforHumanServicesonChristmasmorning

• Provided$12,458,473infreeandlow-costservicestothecommunity

A C C O M P L i S H M E N T S

• Acquiredstateapprovaltoprovideopen-heartsurgery• designatedbyTheJointCommissionasaTopPerformeron

KeyQualityMeasures,receivedtheCommunityValueFive-StarAwardfromCleverly+Associates,andreceivedtheSilverQualityAchievementAwardforstrokefromtheAmericanHeartAssociation

• Won17excellenceinHealthcareAwardsfromtheProfessionalResearchConsultants,inc.andwasrecognizedbyStuderGroupforachievingexcellentqualityscoresinphysiciansatisfaction

• ReceivedCeOCancerGoldStandard™accreditation• LaunchedtheWindwardPartner’sCoalitionwithWindwardhealth

careorganizations,whichaddressesneedsofpatientsastheymovefromonecaresettingtoanother

• Heldthe22ndChipinforCastleCharityGolfTournament,whichraised$103,000

• namedaBestPlacetoWorkinHawaiibyHawai’iBusinessMagazine;receivedthe2012HealthiestemployerAwardfromPacificBusinessnewsmagazine

• ReceivedthePatriotAwardfromtheU.S.departmentofdefense• BecametheonlyhospitalintheU.S.thathasaUSdA-certified

organicrooftopfarm• initiatedPowerCharteCG,whichmakeselectrocardiograms

immediatelyaccessibletophysiciansandothersasneeded

D E S C R i P T i O N

• A160-bedacute-carehospitalinKailua,Hawaii,servingtheislandof‘Oahu• Keyservicesinclude:acutecare,birthcenter,chemotherapyclinic,24-houremergency

services,HawaiiMusculardystrophyClinic,homecare,jointcarecenter,outpatient,palliativecare,SurgicalWeightLossinstituteandwellnessandlifestylemedicine

• Staffedbymorethan265physicians;1,100employeesand294volunteers• 7,497admissions;1,002deliveries;33,161edvisits;23,522homehealthvisits; 110,875outpatientsvisits



• CelebratedtheOutstandingAchievementAwardfromtheCommissiononCancer,awardedtorecognizecancerprogramsthatstriveforexcellenceinprovidingqualitycare(oneoftwohospitalsinallofLosAngelesCounty)

• Re-certifiedasanAdvancedPrimaryStrokeCenter,whichfollowsnationalguidelinesandsignificantlyimprovesstrokepatientoutcomes

• AwardedGetWiththeGuidelines®HonorRollandGoldPlusrecognitionfromtheAmericanHeartAssociation/AmericanStrokeAssociationforexcellenceinstrokecare

• CelebratedtheopeningofphasethreeoftheWestToweradding 60newbedsandstate-of-the-arttechnology• Openedanew3DbiplaneCathLabintheWestTower,offering

expandedaccesstostate-of-the-artcardiacandvascularmodalities• RecognizedbyTheJointCommissionasaCertifiedJoint

ReplacementCenterforhipandknee• LaunchedComputerizedProviderOrderEntry,anelectronic

medicalrecordsystemthatallowsdirectentryofmedicalordersandBarCodeMedicationAdministrationtoimprovepatientsafety

• Hometomorethan70TopDoctorsasrankedbyPasadenaMagazine,andmorethan12doctorsasrankedbyUSNews&WorldReport

• NamedBestHospitalbyGlendaleNews-Pressreadersand“BestPlacestoWorkinLosAngeles”bytheLosAngelesBusinessJournal

• Raised$210,435atthe29thAnnualHealthcareFoundationGolfTournamentandmorethan$200,000fortheEmployeeGivingCampaign

• IntroducedClinicalCareExtenderinternshipprogramfortrainedcollegestudents,graduatesandindividualsseekingexposuretohealthcare

C O M M U N I T y O U T R E A C H

• JoinedtheDowntownGlendaleMerchant’sAssociationtohostthe5thannualGlendaleDowntownDash,raisingmorethan$90,000toexpandstrokeservicesinthecommunity

KevinRobertsPRESIDENT&CEO

Glendale Adventist Medical Center


• A515-bedacute-caremedicalcenterinGlendale,Californiaprovidingstate-of-the-artcomprehensiveinpatientandoutpatientservicestoLosAngelesCounty

• Recognizedforexcellencein:advancesurgery,behavioralmedicine,emergencycare,Heart&VascularInstitute,homehealth,imaging,minimallyinvasivesurgery,neonatal,NeuroscienceInstitute,occupationalmedicine,oncology,orthopedics,painmanagement,rehabilitation,andwomen’sservices

• Offersresidencyprogramsinfamilymedicineandpharmacy• Staffedby720physicians;2,511employeesand680volunteers• 19,720admissions;2,468deliveries;46,146EDvisits;19,913homehealthvisits;

282,514outpatientvisits

• Sponsoredmorethan71,000freebloodpressurescreeningsattheGlendaleGalleria

• Hosted3,350peopleat106healtheducationclassesandmorethan320supportgroups

• PromotedhospitalservicesandaddressedhealthissuesthroughproductionofweeklyHealthlinetelevisionshows

• Donatedmorethan$168,650tocivicandcharitableorganizations• Recordedmorethan80,000onlineinteractionsin30daysin

supportoftheArmyofPinkcampaign,whichenlistedsixprominentmenfromthecommunitytoraiseawarenessaboutbreastcancerandlocalGAMCresources

• Hosted200highschoolstudentsandcommunitymembersatanAdvancedSurgeryOpenHousetointroducethelatestinadvancedsurgerytechnologyincludingdaVinci®,MAKOplasty®andSILS™

• Sponsoredapresentationforphysicians,ledbyresearcherHaroldKoenig,MD,todiscusstheaffectsofreligionandspiritualityonhealthandpatientoutcomes

• ThroughtheCancerCareGuild,organizedfundraisingeventssuchasLaughforaCause,theCourageAwardandMarchingtothePowerofPinktobenefitfreecancersupportprogramsforpatientsandsurvivors





• A254-bedacutecarefacilityservingthecityofBakersfieldandoutlyingcommunitiesofKernCounty

• Keyservicesinclude:cancercare(asofspring2013),cardiology,diabetesandwellnesseducation,24-houremergencyservices,homehealth,imaging,inpatientandoutpatientburncare,maternity,mobilechildren’simmunizations,neurology,orthopedics,stroketreatment,surgicalweightlossandAdventistHealthPhysiciansNetworkclinics

• Staffedby520affiliatedphysicians;2,066employeesand280volunteers• 19,658admissions;2,802deliveries;70,344EDvisits;17,139homehealthvisits;

79,685outpatientvisits

san Joaquin Community Hospital


• Receiveda$2milliondonationfromAdvancedIndustrialServices(AIS),aKernCountybusinesswithtiestotheoilindustry;thenewcancerfacilitywillnowbeknownasTheAISCancerCenter

• Raisedanadditional$311,000insixweeksforTheAISCancerCenterthroughtheEmployeeGivingProgram;53percentofemployeesparticipated

• Hosted192clinicsandadministered18,210freeimmunizationsto5,596childrenviatheMobileChildren’sImmunizationsProgram

• SponsoredtheFourthAnnualGospelFest,acelebrationofmusicfeaturingDove-awardwinningband,SanctusRealaswellaslocalgospelartists

• EstablishedalocalnursingschoolmemorialscholarshipfundinhonorofWendyWayne,formerAISCancerCenterprojectcoordinator

• CoordinatedthethirdannualSacredWorkSabbath,acommunityworshipservicefeaturingformerdirector-speakerforVoiceofProphecyradioshow

• PartneredwithLinksforLifeto“lightthehospitalpink”duringOctoberforbreastcancerawareness

• CollaboratedwiththeAmericanCancerSocietyfortheMakingStridesbreastcancerawarenesswalk

• CoordinatedanemployeetoydriveinconjunctionwithToysforTots• PartneredinglobalmissionprojectsinHonduras• Hostedcommunityhealthevents,including:Heart&StrokeExpo,

theNICUReunion,andasummerpicnicandChristmaspartyforburnsurvivors

• Partneredwithlocalorganizations,includingtheAmericanHeartAssociation,MarchofDimes,JJ’sLegacyandtheBakersfieldHomelessCenter


HalChiltonINTERIMCEO


• Dedicatedafour-story,60,000squarefootcomprehensiveCancerCenterandoutpatientsurgerycenter,scheduledtoopenspring2013

• ReceivedtheAmericanStrokeAssociation’sGetWithTheGuidelines®StrokeGoldPlusQualityAchievementAward—thehighesthonorforstrokecare

• EarnedfullaccreditationforTheChestPainCenterwithPCIfromtheSocietyofCardiovascularPatientCare

• DesignatedasanAmericanSocietyforMetabolicandBariatricSurgery“CenterofExcellence”

• ParticipatedinthePartnershipforPatientsinitiative,establishedbytheCentersforMedicare&MedicaidInnovation

• AnnouncedplansforasecondlocationforQuestImaging;athree-story,60,000squarefootimaginganddiagnosticfacilitythatwillbeadjacenttothenewcancercenter

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A d v e n t i s t H e A lt H A n n u A l R e p o R t | 15 A d v e n T i s T H e A lT H A n n u A l R e p o R T | 19


• LaunchedEmergencyDepartmentexpansionprojectconstruction• CommencedconstructionofnewGIandcardiaccatheterizationlabs• PerformedSimiValleyHospital’sfirstEndovascularAbdominal

AorticAneurysmRepairandVenturaCounty’sfirstsingle-incisionlaparoscopiccholecystectomy

• DevelopedastrokeprogramthatachievedinclusionintheVenturaCountyStrokeNetwork

• AchievedCaliforniaDepartmentofPublicHealth(CDPH)fullcertificationforAdventistHealth/HomeCareServicesofSimiValleyHospital,maximumtwo-yearCollegeofAmericanPathologistslabaccreditationandsuccessfulcompletionofNSFInternationalSurveyofFoodandNutritionServicesandCDPHPatientSafetyLicensingSurvey

• Implementedparkinglotshuttleservice• ReceivedAmericanRedCrossrecognitionforoutstandingsupportof

communitybloodsupplyandrecognizedbySimiValleyCityCouncilforcontributionstocommunity

• NamedSimiValleyHospital’sfirstchiefmedicalofficer• CelebratedSimiValleyHospital’sfirstNICUreunion


• SponsoredaCommunityHealthandFitnessExpowithFreeClinicofSimiValley

• ParticipatedinSimiValleyandMoorparkcommunitystreetfairs,AmericanCancerSocietyRelayforLifeevents,andvariousschoolscienceandhealthfairs,includingVenturaCounty’sfirstHealthOccupationsStudentsofAmericaconference

• Employeesvolunteeredmorethan835hoursatnon-profitorganizationsinSimiValleyandMoorparkthroughtheemployeecommunityserviceprogram

• Providedeventsponsorshipfor37communitybasednon-profitorganizations

KimMilstienPRESIDENT&CEO

simi valley Hospital


• A144-bedacute-carefacilitylocatedinVenturaCounty,servingthecommunitiesof SimiValley,Moorpark,ThousandOaksandtheWestSanFernandoValley• Keyservicesinclude:cardiopulmonary,ChildDevelopmentCenter,imagingwithCT,MRI

andbonedensitometry,emergencyservices,homehealth,GIlab,ICU/telemetry,inpatientandoutpatientsurgery,inpatienttherapies(PT/OT/ST),laboratory,LevelIINICU,

TheNancyReaganBreastCenter,pharmacyandwomen’sservices• Staffedby261physicians,846employeesand240volunteers• 5,746admissions;685deliveries;30,155EDvisits;10,686homehealthvisits; 77,800outpatientvisits

• Administeredfreeprostatecancerscreenings,flushotsandglucosescreeningsatvariouscommunityevents,aswellassponsoredcommunityblooddrives

• Providedhealthlecturesandclassesthroughoutthecommunity• PartneredwithVenturaCountyEmergencyMedicalServicesin

SidewalkCPRcommunityeducationprogram• ParticipatedinstatewideGoldenGuardian&GreatCalifornia

Shake-Outdisasterdrillsaspartofoverallhospitaldisasterpreparednessplanning

• HostedAmericanCancerSocietySurvivorsDayPicnic• DonatedholidaybasketstoneedyfamiliesforEasterandChristmas• Provided$18,117,837infreeandlow-costservicestothecommunity


BethZacharyPRESIDENT&CEO


• Rankednumber12of32top-ratedhospitalsintheLosAngelesmetropolitanarea;rankednumber20ofthe41strong-performinghospitalsinCalifornia

• AwardedNational&StateLeaderinClinicalExcellencebyHealthGrades;lessthanfivepercentofhospitalsnation-wideachievethisdesignation

• RecognizedbyProfessionalResearchConsultantswithaFive-StarawardforOverallQualityofCareintheEmergencyDepartment

• Receivedan“A”ratingintheLeapfrogorganization’s2013PatientSafetyReportCard

• DesignatedasthetopFamilyPracticeResidencyProgramintheStateofCalifornia

• Raisedmorethan$3millionthroughtheCharitableFoundationtobenefitthehospitalandpatientcare

• Celebratedtheten-yearmilestoneanniversaryoftheWMMCandTELACUHealthCareersProgram

• EarnedaBronzeQualityAwardinStrokeAchievementfromtheAmericanStrokeAssociation

• Launchedthestartofour100thanniversaryCentennialCelebrationbylightingacommunityChristmastreeoutsidethehospital

• Celebratedoneyearofbecomingasmoke-freecampus• BrokegroundonMedicalOfficeBuildingIII• Honoredstaffattheannualserviceawardbanquet,celebrating

3.500yearsofcombinedservices


• A353bedacute-carehospitalinBoyleHeights,servingLosAngelesCounty,California Keyservicesinclude:advanceddiagnosticimagingwithcardiacimagingcapabilities, behavioralmedicine,cancercare,cleftpalateprogram,diabetescareandtreatment, LevelIIIemergencyservices(EDAPfacility),gastroenterology,inpatientandoutpatient surgicalservices,heart,vascularandstrokecare(includinganaccreditedSTEMI ReceivingCenter,anAdvancedCertificationPrimaryStrokeCenterandastate-of-theart arrhythmiatreatmentcenter),orthopediccare,LevelIIIneonatalintensivecare, rehabilitation,skillednursingfacility,women’sandchildren’sservices• Staffedbymorethan550physicians;2,015employeesand179volunteers• 21,169admissions;3,911deliveries;51,031EDvisits;67,826outpatientsvisits

white Memorial Medical Center



• OrganizedthejointUSC-WMMCHealthFair,BridgetoHealth,offeringfreescreeningsandeducationtomorethan1,000localresidents.

• HostedHomecomingSabbathwithWhiteMemorialChurch,featuringPaulCramptonandTheBrownBrothersUSA

• CoordinatedBe-The-MatchBoneMarrowRegistryDriveandenlisted91potentialnewdonors

• PartneredwithLosAngelesHouseofRuthtoassistwomenintheirgrowthandhealing

• ProvidedcomplimentaryCPRclassestothecommunityduringSidewalkCPRDay

• Raised$67,000fortheAmericanHeartAssociation’sLosAngelesHeartWalk,earningthedesignationofTopHospitalFundraisingTeam

• DonatednewdentalequipmenttosisterhospitalinZambia,Africa• Contributed10scholarshipdonationstofuturenursesthroughthe

TELACUprogram• SponsoredamedicalmissiontoHaiti,organizedbyFaisalKhan,MD.• Launchedanew,half-milefitnesspathforemployeesandthe

surroundingcommunity• OrganizedtheHomelessCommunityOutreachclothingandfood

distributiondrive,ledbyBrianJohnston,MD• Participatedinthedeliveryofover500mealstothehomelessat

DeloresMission• Provided$33,103,300infreeandlow-costservicestothecommunity


Central California services

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Central Valley Network

1. AdventistMedicalCenter-Hanford

•HomeCareServices

2. AdventistMedicalCenter-Reedley •eightRuralHealthClinics

3. AdventistMedicalCenter-Selma

4. CentralValleyGeneralHospital

•20MedicalClinics•23RuralHealthClinics

5. SonoraRegionalMedicalCenter • 28MedicalClinics • HomeCareServices • RuralHealthClinic

CE

NT

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Adventist Health/Central valley network

WayneFerch PReSidenT&CeO



• OpenedAdventistMedicalPlaza-dinubatoprovideextended-hoururgentcare,imaging,labandJobCareoccupationalmedicineservices

• AddedclinicsinAvenal,Caruthers,Corcoran,Cutler,Kerman,RiverdaleandTaft

• Openedtheregion’sfirstcomprehensiveWoundHealingCenterwithadvancedequipmentandtwohyperbaricoxygenchambers

• OpenedtheGreenfieldCommunityGardenandpartneredwithUCdavisandtheCaliforniaFreshnutritionProgramtoholdclassesforgrowers;4HClubmembersdonatedtheirplot’sproducetolocalcharities

• AmericandiabetesAssociationrecognizedCommunityCarediabetesSelf-ManagementProgramformeetingnationalstandards

• CaliforniadepartmentofPublicHealthrecognizedCommunityCare–Avenal,dinubaWest,ReedleyChildren’sandSelmacampusesforscoringinthetop10percentofclinicsinthestateinvaccinationrequirements

• LaunchedaSpiritualCareVolunteerProgramwithnineStephensMinistry-trainedvolunteerstoprovidereligioussupportforpatients

• Launcheda40-memberVolunteerAmbassadorProgram

• Spearheadedexperiencedesigninitiativestoimprovepatientexperienceswith70staffmemberswhorecommendedinnovativepracticesatasummit

• CePAmericarecognizedAdventistMedicalCenter-SelmaasadistinguishedSiteforhighpatientsatisfactionscoresandlowwaittimes;theeRalsoachievedarecordnumberofvisits

• BreastCareCenterscored80percentinoverallpatientsatisfaction• ReedleyWomen’sServicesscored72percentinoverallpatient

satisfactionscores• SelmaMed/Surgscored90percentforattentiontouniquereligious/

spiritualneeds• CentralValleyGeneralHospitalscored76percentinpatient

satisfactionintheareaofGotHelpasSoonasWanted• Launchedcomputerizedphysicianorderentry(CPOe)and

PowerCharteCG• Volunteersgave$8,000inscholarshipstostudentspursuing

medicalcareers• GraduatedsevendoctorsfromtheHanfordandSelmafamily

medicineresidencyprograms• Recruitedeightphysicianstotheconsolidatedmedicalstaff


• Ahealthcarenetworkserving45communitiesinKings,Tulare,FresnoandKerncounties• Staffedby582physicians;2,793employeesand224activevolunteers• 13,010admissions;2,941deliveries;103,499edvisits;19,151homehealthvisits; 4,892hospicevisits;662,586outpatientsvisits

Adventist Medical Center - HanfordA142-bedacute-carehospitalinHanford,CaliforniaServicesinclude:

• Cardiaccatheterizationlab,24-houremergencycare,intensivecareunit,imaging,KerrOutpatientCenter,lab,medical/surgicalnursingcare,surgery,andtwophysicaltherapysites,inadditiontoSequoiaRegionalCancerCenterwithKaweahdeltaHealthCaredistrict

• OutpatientLabandimagingCenter,BreastCareCenter,WoundHealingCenterandCardiopulmonaryServices



• HeldaBreatheEasycampaigntoencouragesmokerstoquitasapartofeffortstonameallcampusessmoke-andtobacco-free

• Continuedastheleadsponsoratthe20-weekHanfordThursdayNightMarketPlaceandprovidedhundredsoffreehealthscreenings

• Participatedin14farmer’smarketnightsinReedley• PaintedDowntownPinkinrecognitionofbreastcancerawareness;

HanfordMarketPlacevendorsdecoratedboothsinpink,andmorethan300communitymembersworepink;participantssigneduptoreceiveafreepinkpedometerandwalk2,500steps,orabout1.5miles,attheMarketPlace

• Educated596peopleonvarioushealthtopicsat11FirstFridaywithaPhysicianlecturesatAdventistMedicalCenter–HanfordandasimilarlectureinReedley

• ParticipatedinSelmaandHanfordSeniorDays,servingmorethan250people

• Providedhealtheducationatsevencommunityeventswithmorethan780peopleinattendance

• Gave11dentalpresentationsinHanfordandSanger,serving305children

• JoinedcommunitygroupsincaringforthehomelessthroughtwoProjectHomelessConnectevents;staffprovided128freehealthscreeningsandscheduled23follow-upappointments

Adventist Medical Center - ReedleyA49-bedhospitalinReedley,California.Servicesinclude:

• 20large,privatebirthcenterrooms,eightruralhealthclinics,24-hourstandbyemergencycare,lab, imagingandsurgeryservices

Adventist Medical Center - SelmaA57-bedacute-carecommunityhospitalinSelma,California.Servicesinclude:

• Birthingcenter,24-houremergencydepartment,directobservationunit,surgery,lab,cardiologyandimaging withCT,MRIanddigitalmammography

Central Valley General Hospital Arural,49-bedacute-carecommunityhospitalinHanford,California.Servicesinclude:

• Imaging,intensivecareneonatalnurserywithChildren’sHospitalofCentralCalifornia,lab,women’sobstetricsservices,SleepApneaCenter,threeJobCaresitesand23ruralhealthclinics,includingtwomedicalresidencyprograms


• Gave100ChristmasgiftsforKingsCountyfosterchildrenandpartneredwiththeSelmaFireDepartmenttodonatemorethan200toystoBurnFoundationchildren

• Donatedmorethan300cannedgoodsand40toystoStreetLightMinistriesinReedley

• Educatedmorethan335peopleat26DiabetesSupportGroupmeetingsinHanford,Sanger,SelmaandReedley

• PartneredwithcommunitygroupsfortheWeightoftheNationeventinHanford.Staffdemonstratedhowtoliveahealthierlifestyletomorethan100people

• CentralValley’sNutritionalServicesteamedupwiththeKingsCountyCommissiononAgingtoprovide90hotmealsfourdaysaweekforfourcongregantmealsitesinKingsCounty,alongwith40frozenmealsaday,fivedaysaweekforhome-boundseniors

• Morethan135familiesparticipatedintheBacktoSchoolHealthFairinHanford;staffperformed29schoolphysicalsandimmunizationsandmorethan200healthscreenings

• Mentored10DoctorsAcademystudentsfromSelmaandCaruthershighschoolsaspartoftheUniversityofCalifornia,SanFrancisco-FresnoLatinoCenterforMedicalEducationandResearchProgram




• Recognizedasoneofthenation’sTopPerformersonKeyQualityMeasuresbyTheJointCommission,earningaspotamongthetop18percentofhospitalsinthenation

• AnnouncedthepurchaseofpropertyadjacenttotheMedicalCenterandplanstoconstructamedicalpaviliontomeetthecommunity’sgrowinghealthcareneeds

• OpenedAngelsCampPhysicalTherapy,30minutesnorthoftheMedicalCenter,expandingrehabilitationservicestoprovideconvenienceandqualitycareforCalaverasCountyresidents

• ReceivedtheCenterofDistinctionawardfromDiversifiedClinicalServicesforoutstandingpatientoutcomesattheCenterforWoundCare;only55woundcarecentersoutof330inthenationreceivedtheawardin2012

• Namedtothe2012HomeCareElitelistbyOutcomeConceptSystems,alistingofthetop25percentofhomehealthagenciesinthenation,forSonoraRegionalHomeHealth’sexcellentqualityandpatientexperience

• ImprovedqualityandcarecoordinationwiththelaunchofComputerizedProviderOrderEntry,enablingcareproviderstoinputtheirordersdirectlyintotheelectronicmedicalrecordsystem

• Raisedmorethan$72,000atthe12thJoiedeVieGala,abenefitfortheCancerPatientSupportFund

• Heldthe16thAnnualGolfClassic,raisingover$51,000tosupportProjectHOPE,athree-times-a-week,freemobilehealthclinic

• Added16physiciansandsixalliedhealthprofessionalstothemedicalstaff


• Provided$27,000worthoffreedentalcarefor82Medi-Calpatients,1,439freepatientvisitsattheProjectHOPEmobilehealthclinic,andfreesportsphysicalsformorethan700students

• Raised$103,646fortheCancerPatientSupportFundand$98,925forHospiceoftheSierra

• Gave$46,472indonationstolocalschoolsandorganizations• Assisted134familieswith$24,504fromtheChaplain’sFund• Donated10,247poundsoffoodtolocalfoodbanksand544

blankets,coatsandotherwarmappareltocommunitymembersinneed

• Administeredmorethan3,900low-costblooddrawsandfreehealthscreeningsattheTuolumneCountyHealthFairandseveralotherwellnesseventsaroundtheregion

• Coordinatedmorethan7,100volunteerhoursforservicesincludinghome,churchandhospitalvisits;phonecallsandbloodpressureclinicsthroughtheFaithCommunityNursingProgram

• Organizedseveralcommunityeducationprojectsincludingacolumninthelocalnewspaper,monthlyhealthseminarsforseniors,quarterlyHealthyLivingpublications,andongoingclassesattheLiveWellBeWellCenter



• A72-bedacute-carehospitalinSonora,California,thatserves100,000residentsinCalaveras,TuolumneandMariposacounties

• Servicesinclude:cardiology,oncology,imaging,homehealth,hospice,intensivecare,obstetrics,ruralhealth,surgicalservices,jointreplacement,breasthealth,longtermcare,wellnesseducation,woundcareandalargenetworkofprimary,promptcareandspecialtyclinics

• Staffedby165physicians;1,263employeesand178volunteers• 4,783admissions;528deliveries;26,411EDvisits;36,994homehealthvisits;10,920

hospicedays;288,252outpatientvisits

sonora Regional Medical Center

JeffEllerPRESIDENT&CEO


northern California services

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CA

1. FeatherRiverHospital • nineMedicalClinics • HomeCareServices • RetirementCenter • ThreeRuralHealthClinics

2. FrankR.HowardMemorialHospital • HomeCareServices

3. St.HelenaHospitalCenterforBehavioralHealth

4. St.HelenaHospitalClearLake • HomeCareServices • ThreeRuralHealthClinics

5. St.HelenaHospitalnapaValley • 39MedicalClinics • HomeCareServices

6. UkiahValleyMedicalCenter • FourMedicalClinics • FourRuralHealthClinics

Adventist Health/northern California network


TerrynewmyerPReSidenT&CeO


• implementedsharedservicesincludingaRevenueCycleCenter,Corporatedevelopment,andHumandevelopmentandPerformance,includingstafffromallnetworkhospitals

• ConstructionbeganonanewhospitalcampusforFrankR.HowardMemorialHospital

• ContinuedconstructiononanewemergencydepartmentatSt.HelenaHospitalClearLake

• St.HelenaHospitalnapaValleyreceivednRCPicker’s2012Pathtoexcellenceawardfortopperforminghospitalwith100to300beds

• FrankR.HowardMemorialHospitalwasrankedamongtheTop100CriticalAccessHospitalsintheU.S.bythenationalRuralHealthAssociation

• TheCoonJointReplacementinstitutereceivedTheJointCommissionGoldSeal

• St.HelenaHospitalClearLake’sPulmonaryRehabilitationProgramreceivedcertificationbytheAmericanAssociationofCardiovascularandPulmonaryRehabilitation

• FrankR.HowardMemorialHospitalcontinuedasaBluedistinctiondesignationCenterforKneeandHipReplacement

• OpenedtheAdvancedWoundCareCenteratUkiahValleyMedicalCenterwithtwohyperbaricoxygenchambers

• St.HelenaHospitalnapaValleyopenedtheSurgicalLearninginstitute

• SetarecordintheUkiahValleyMedicalCenterFamilyBirthCenterinOctoberwith100births;renovatedallpatientroomsandpurchasednewdragerresuscitaireinfantwarmers

• AsaPlanetreeaffiliatedhospital,FrankR.HowardMemorialHospitalachieved86percentattendancerateatitsfirstannualretreat,whichincludedstaff,physicians,volunteersandboardmembers

• installedastateoftheartmagneticresonanceimaging(MRi)scanneratSt.HelenaHospitalClearLake

• Purchasednewgastroenterologytestingequipment,makingUkiahValleyMedicalCentertheonlyhospitalinathree-countyareawithesophagealmanometryand24-hourpHtestingequipment

• UkiahValleyMedicalCenterrecruitedninephysicians,includingthreeOB/GYnsandtheonlyneurologistinMendocinoCounty


• Anetworkoffouracute-carehospitalsandabehavioralhealthhospitalservingresidentsofnorthernCalifornia

• Staffedby320physicians;2,851employeesand282volunteers• 14,995admissions;1,329deliveries;59,280edvisits;22,835homehealthvisits;

7,970hospicedays;385,211outpatientvisits

Frank R. Howard Memorial HospitalA25-bedCriticalAccessHospitalinWillits,California,servingnorthernMendocinoCountyServices:24-houremergencydepartment,intensivecare,laboratory,imaging,physicalrehabilitation,surgery,andtotaljointreplacement



• ParticipatedintheAmericanCancerSocietyRelayForLifeinallthreecounties

• Participatedinanumberofcommunityhealthfairsandeventsacrossthethreecounties

• St.HelenaHospitalClearLakewastherecipientofatwo-year$497,076CenterforDiseaseControlCommunityTransformationsGrant

• UkiahValleyMedicalCentercontinuedtoadministertheChronicUsersSystemofCareprogram,serving62clientsandresultingina28percentreductioninemergencydepartmentvisitsanda40percentdecreaseinjailincarcerations

• FrankR.HowardMemorialHospitalhosteditsfirsteducationalJointReplacementSeminarwith200attendees

• St.HelenaHospitalNapaValleyconductedasix-weekSurvivorshipSeriesforcancerpatientsandtheirfamilies

• TheMartinO’NeilCancerCenteratSt.HelenaNapaValleyhostedaprostatecancerseminarattendedby79people

• St.HelenaHospitalClearLakeSpiritualCaredepartmenthostedVineyardMissionDayattendedbymorethan200communitymembers

• UkiahValleyMedicalCentersponsoredaWildaboutHealthChildren’sHealthFair,attendedbymorethan400childrenandtheirfamilies

St. Helena Hospital Clear Lake• A25-bedCriticalAccessHospitalinClearlake,CaliforniaservingLakeCounty• Services:24-houremergencycare,imaging,intensivecare,maternity,physicalrehabilitation,pulmonaryrehabilitation,surgery,

andthreeruralhealthclinicsthatprovidebehavioralhealth,dentalcare,familymedicine,OB/GYN,pediatrics,podiatry,andspecialtyhealthcareservices

St. Helena Hospital Napa Valley & St. Helena Hospital Center for Behavioral Health • A151-bedhospitalinSt.Helena,CaliforniaservingtheNorthernNapaValley;includes14roomsforresidentialwellnessprograms• A61-bedBehavioralHealthhospitalinVallejo,California• Services:addictiontreatmentandbehavioralhealth,regionalHeart&VascularCenter,maternity,orthopedics,outpatientcancercenter,

sleepdisorderscenter,surgery,16outpatientclinicsandspecialistoffices,andtheTakeTENprogramattheSt.HelenaCenterforHealth

Ukiah Valley Medical Center• A67-bedhospitalinUkiah,CaliforniaservingUkiahandthesurroundingcommunities• Services:24-houremergencycareandtraumacenter,cardiaccare,imaging,intensivecare,maternityincludingaLevelIIIntensiveCare

Nursery,pediatrics,physicalrehabilitation,rapidcare,surgery,women’sservices,andadvancedwoundcare


• FrankR.HowardMemorialHospitalco-sponsoredthe21stAnnualHomeTownHealthFair

• UkiahValleyMedicalCenterconductedaPeripheralArterialDisease(PAD)ScreeningEvent;morethan60communitymembersattendedand40freeanklebrachialindexscreeningswereperformed

• St.HelenaHospitalNapaValleyandSt.HelenaHospitalClearLakesponsoredamatchinggrantprogramforfiveschools,resultinginhealtheventsforthecommunity

• FrankR.HowardMemorialHospitalemployeesdonatedcoats,blankets,sleepingbagsandmorethan1,500poundsoffoodtoWillitsCommunityServices

• St.HelenaHospitalNapaValleyandSt.HelenaHospitalClearLakeparticipatedintheGivingTreeandOperationChristmasJoy,respectively,providingfoodandgiftsforunderservedfamiliesatChristmas

• UkiahValleyMedicalCenteremployeesdonatedmorethan3,000poundsoffoodtoPlowsharesandtheUkiahFoodBankinNovemberandDecember




• OpenedanewEmergencyDepartmentwith17,000squarefeetthatoffers18privatepatienttreatmentroomsforrapidmedicalevaluation

• Openedfourhospital-basedoutpatientclinics:FeatherRiverTotalWomen’sHealth,FeatherRiverSkywayPrimaryCare&Wellness,FeatherRiverSpecialtyServicesandFeatherRiverENT

• TheMedicalImagingDepartmentatFeatherRiverHospitalopenedanadditionalradiologylocationtoimproveaccess

• FeatherRiverHospitalPhysicalTherapyopenedafullservicephysicaltherapyclinicinChico,providingimprovedaccessforChicoresidentsandcommutersalike

• BirthDayPlaceratedintheTop15forCalifornia’sHighestScoringHospitalsbyExclusiveBreastfeedingRate

• Awardedan“A”forpatientsafetybyHospitalSafetyScore• WonaSilverAsterAward,alongwithEngelbrechtAdvertising,in

the2012AsterAwardsCompetition• Receivedmarketingandcommunicationawardsinthecategories

ofBrochureAdvertising,InternalNewsletterandMagazinePublicationfromTheAsterAwards

• Receivedathree-yeartermofaccreditationincomputedtomographyfromtheAmericanCollegeofRadiology

• TheFeatherRiverCancerCenterwasreaccreditedbytheAmericanCollegeofSurgeons(ACOS);theCancerCenteristheonlyaccreditedACOScancerprograminButteCounty


• Administered775freeflushotsatcommunityevents• Provided329low-costhealthscreeningsthroughCommunity

WellnessHealthAlertScreenings• HostedtwoSurvivorshipCelebrationsforCancerSurvivorson

theRidge;morethan100survivorsandcaregiversattendedeachcelebrationwhichofferedanopportunityforsharingwithandsupportingfellowsurvivors

• Delivered23,245mealstohomeboundresidentsthroughtheMealsonWheelsprogram

• HostedtheHealthandSafetyExpofeaturing40vendorsanddrawingmorethan900communitymembers

• ConductedtheGiftofGivingCampaign,whichdonated264giftbasketstofeedneedyfamiliesduringThanksgiving

• Participatedinthe12thannualAngelTreeGiftGivingCampaign,providingChristmasgiftstomorethan130areachildren

• Hospitalvolunteerscontributedmorethan67,032hoursofservice• Maintained304Lifelinemonitoringsystemsforelderly/disabledin

community• Provided$29,077,936infreeandlow-costservicestothecommunity


• A100-bedacute-carehospital,withabroadofferingofservicesdesignedtomeetthehealthcareneedsofParadise,Californiaanditsneighboringcommunities

• KeyServicesinclude:cancercenter,cardiology,criticalcare,diagnosticlaboratory,emergencydepartment,GIlaboratory,homehealth,hospice(includingahospicehouse),hospital-basedoutpatientclinics,homeoxygen,medical,imaging,obstetrics,ruralhealthcenter,same-dayservices,sleepmedicineandsurgery

• Staffedby1,188employees;377volunteersand224physicians• 5,468admissions;961deliveries;22,624EDvisits;14,498homehealthvisits;

19,563hospicedays;246,851outpatientvisits

Feather River Hospital

KevinErich PRESIDENT&CEO



12

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1. AdventistMedicalCenter-Portland • 36MedicalClinics • HomeCareServices • RetirementCenter 2. TillamookCountyGeneralHospital • TwoMedicalClinics • HomeCareServices • ThreeRuralHealthClinics

3. WallaWallaGeneralHospital• TwoMedicalClinics• HomeCareServices• RetirementCenter• RuralHealthClinic


TomRussellPReSidenT&CeO

Adventist Medical Center - portland


• RankedinthetopfivepercentnationwideforPatientSafetyaccordingtoHealthGrades

• AwardedAdvancedCertificationofdistinctionasaPrimaryStrokeCenter

• RatednumberoneinOregonforGYnSurgerybyHealthGrades• AmongthetopfivepercentinthenationforSpineSurgery• Rankedamongthetop10inOregonforOverallOrthopedic

Services• Fortifiedspecialtyservicesbyadding11providersforcardiac,OB/

GYn,gastroenterology,palliativecare,sleepmedicine,lifestylemedicine,occupationalmedicineandpsychiatry

• AdventistHealthMedicalGrouprecognizedasthehighestlevel(tier3)ofaPatientCenteredPrimaryCareHomebytheOregonHealthAuthority

• experiencedarecord-breakingyearofphilanthropicsupportwithmorethan$3.3millionintotalgiftcommitments

• RecognizedasoneofOregon’sHealthiestemployersandthirdinthestateforcompanieswithmorethan1,500employees

• namedaPlatinumLevelFit-FriendlyCompanybytheAmericanHeartAssociation

• RecipientoftheBusinessexcellenceAwardbytheGreshamAreaChamberofCommerce

• employeeGivingCampaignraised$164,926forhospital-basedandcommunityprograms,manyinsupportofpatientcharityandstaffeducation

C O M M U N i T Y O U T R E A C H

• LaunchedthefirstannualHeroesoftheHeartgalawithanattendanceofmorethan400,raising$110,652fortheHearttoHomeTransitionalCareprogram

• Collectedmorethan2.5tonsoffoodfortheOregonFoodBankatannualCelebrationofThanksgivingevent

• ProvidedthousandsoflocalresidentswithfreehealthscreeningsandeducationthroughCompassionConnect

• Co-sponsoredanannualplant-basednutritionconferenceforhealthcareprofessionalsthroughoutthePacificnorthwest

• SponsoredtheAmericanHeartAssociationSTART!HeartandStrokeWalk,whichraisedmorethan$325,000foreducation,outreachandimprovingpatientcare

• distributedmorethan600piecesofclothingandpersonalcareitems,donatedbyemployees,tounderservedpopulations

• Hostedthe17thAnnualChangingtheCourseGolfBenefit,raising$109,645innetproceedstofundaCommunityWellnessCoordinator

• HostedPatrickReynolds,anationallyrecognizedspeakerandanti-tobaccoadvocate,tospeaktomorethan1,000middleandhighschoolstudents

• ServedascorporatesponsorforSusanG.KomenRacefortheCureeducationexpoandracedayactivities

• SponsorednationalAllianceforMentalillnessWalk,whichfeatured1,900walkersandraised$177,000tosupportmentalillnessservices

• donatedhundredsoffreehealthservicestopatientsatthePortlandAdventistCommunityServicesClinic



• A302-bedacute-carehospitalserving900,000residentsontheeastsideofthePortland/Vancouvermetropolitanarea

• Afull-servicemedicalcenterwithmajoremphasisin:cardiology,emergencyservices,internalmedicine,mentalhealth,neurosurgery,oncology,orthopedics,surgeryandwomen’sservices;alsoprovidesoutpatientservicesinrehabilitation,laboratory,imaging,homecareandhospice,inadditiontooperating36medicalclinics

• Staffedwith533physicians;2,003employeesand285volunteers• 11,659admissions;1,081deliveries;49,565edvisits;24,864homehealthvisits;

43,233hospicedays;138,563outpatientsvisits


LarryDavyPRESIDENT&CEO


• Received“TopPerformer”recognitioninpneumoniaandsurgicalcarefor2011byTheJointCommission

• Recognizedamongthe2012HomeCareEliteforfifthconsecutiveyear• OpenedManzanitaPrimary&SpecialtyCareruralhealthclinic,

whichalsoprovidesurgentcarefornorthernTillamookCounty• AwardedTier3Patient-CenteredPrimaryCareHomedesignationfor

ruralhealthclinicsbyOregonHealthAuthority• Beganconstructionon20,000-square-footTillamookMedicalPlaza,

whichwillprovideanewlevelofservicesincludingurgentcareandoccupationalhealth

• Realizedcontinuedimprovementincompositepatientratingsofthehospital

• Expandedoutpatientservices,including:oncologyandIVinfusionservices,skilledfootcareandrehabilitationtherapyinlocalindustryandschools

• AchievedalltargetsforStage1ofMeaningfulUseforelectronichealthrecords

• Welcomedfivenewphysicianstothemedicalstaff• Investedinpatientcaretechnology:ambulance,cardiology

ultrasound,high-definitionendoscopyandlaparoscopy

• Promotedhealthcareprofessionsbyprovidingclinicalexperiencefor10nursingstudentsand16internshipsinclinics,emergencymedicalservices,laboratory,radiology,nutritionalcare,rehabilitationandmarketing

• Raised$147,500ingiftsandgrants


• Promotedchildren’shealthbyprovidingfreevaccinationsandnutritionalandhealthscreeningsto250preschoolersandtheirparentsatcounty-widehealthfair

• Facilitated66healthclassesandscreeningsfor2,053communitymembers,includingseminarsonlifestyle,diabetes,depressionandCompleteHealthImprovementProgram(CHIP)

• Assisted105communityindividualswhohavecognitiveandphysicallimitationsthrough3,785hoursofin-homevolunteerandrespitedaycenterservices

• Hostedatwo-dayhealthfairwith15communityagenciesaspartoftheTillamookCountyFair,providing433wellnessscreenings;alsohostedfirstaidboothforallfourdaysofthefairandprovided200childidentificationkits

• Participatedincommunitycoalitionsforbreasthealth,diabetes,underagealcoholanddruguseprevention,theUnitedWay,serviceclubs,careerfairsandseniormealsites

• SponsoredMedicalTeamsInternationalmobiledentalvantoserve27peoplewithacutedentalneedsandnofunds


Tillamook County General Hospital


• A25-bedbedCriticalAccessHospitalinTillamook,aruralcommunityonthenorthernOregoncoast

• OperatedbyAdventistHealthsince1973;leaserenewedthrough2045

• Servicesinclude24-hourambulanceandemergencyservices,clinicaloutpatienttherapyservices,imaging,laboratory,medicalandsurgicalservices,intensivecare,obstetrics,rehabilitationandthreeruralhealthclinics

• Staffedbymorethan100physicians,375employeesand100volunteers

• 1,042admissions;148deliveries;10,005EDvisits;8,064homehealthvisits;4,121hospicedays;29,662outpatientvisits




• ReceivedChestPainCenteraccreditation,becomingoneofnineChestPainCentersinWashingtonState

• Developedthearea’sfirstandonlyinterventionalcardiologyprogramwithemergencyangioplastyandstents,dramaticallyimprovingcardiaccareinthecommunity

• OpenedPhase1ofnewly-constructedEmergencyCenterandaddedtwoemergencyphysicians

• SignedaformalalliancewithKadlecHealthSystemforthepurposeofservingourcommunitiesthroughanetworkofruralhealthclinics—thefirstofwhichisscheduledtoopeninspring2013

• Clinicvolumeincreased13.7percentoverlastyear• OverallpatientstayintheERaveragedlessthantwohours,which

isamongthebestinAdventistHealthandwellunderthenationalaverage

• Inongoingeffortstoimprovepatientsafety,wesuccessfullyimplementedComputerizedProviderOrderEntryandCernerRxStation

• NamedaTopPerformerbytheWashingtonHospitalsWorkers’CompensationTrustandreceived$5,000foroursafepatienthandlingprogram

• ExpandedAdventistHealth/MedicalGroupserviceswiththeadditionofthreenewprimarycarephysiciansandaretailpharmacylocation

• Continuedconstructiononpatientroomsonthemed/surgunitaspartoftheEnhancingtheHealingEnvironmentproject,whichraisedmorethan$223,000in2012


• Offeredongoinghealtheducationclassestothecommunity,includingsmokingcessation,diabeteseducation,CPR,firstaid,childbirthclasses,babysittingandcaregivingcourses

• Sponsoredandparticipatedinfamilyandhealth-orientedcommunityeventssuchastheRelayforLife,4thofJulyConcertinthePark,RedCrossTurkeyTrot,HelplineSupport,andtheChildren’sHomeSociety

• PilotedtheMedicareSeniorDiabetesProgram,successfullycompletedby20participantswithanaggregateweightlossof260pounds

• PartneredwithYellowhawkTribalHealthClinictoprovidepediatricandOB/GYNcareandcardiacriskscreenings

• Donatedheartratemonitorstolocalhighschoolforhealthylifestyleclass

• Launchedane-Chaplainministrytoenhanceourspiritualsupportofthecommunity

• AdministeredfreecholesterolandglucosescreeningsatvariouscommunityeventsincludingtheFarmers’Market

• ParticipatedinthecommunityMealsonWheelsprogramwithanaverageof273mealspermonth

• Donatedemployeetimeandexpertisetocommunityleadershiproles• Providedphysiciansupportforcommunityclinicssuchastheschool-

basedhealthcenter,universityhealthclinicsandthefreeSOSclinic• Provided$8,523,027infreeandlow-costservicestothecommunity


• A72-bedacute-carehospitalinWallaWalla,Washington,servingresidentsinsourtheasternWashingtonandnortheasternOregon

• Keyservicesinclude24-houremergencycare,cardiaccare,communityhealtheducation,imaging,intensivecare,homehealthandpersonalcare,obstetrics,rehabilitation,ruralhealthclinic,sleepcenter,andsurgicalservices

• Staffedbymorethan188physicians,441employeesand100volunteers• 1,463admissions;280deliveries;10,711EDvisits;6,224homehealthvisits;41,807

outpatientsvisitsMontyKnittelPRESIDENT&CEO

walla walla General Hospital

39

FiN

AN

CiA

LS

Financials



Financial summaryFor year ended December 31, 2012

2012 Selected Facts & Statistics

Admissions.............................................................................................................................................. 126,210

emergencydepartmentVisits...................................................................................................................512,932

OutpatientVisits................................................................................................................................... 2,411,632

-RuralHealthClinicVisits................................................................................................................... 817,900

Patientdays.......................................................................................................................................... 569,530

HomeCareVisits...................................................................................................................................227,662

Hospicedays........................................................................................................................................... 90,789

As a not-for-profit organization, all net revenue over expenses is channeled back into our hospitals and

health system. This money funds capital improvement, enhanced patient care, new hospital programs

and community outreach.

Wereceivednetrevenuefrompatientcareandothersourcesofincome..........................................2,729,543,000

WereceivedsupplementalMedi-Calreimbursement.......................................................................... 85,243,000

Weincurredexpensesinrenderingpatientcareandotherservices:

employeecompensation.............................................................................................................1,443,834,000

Professionalfees............................................................................................................................ 261,505,000

Supplies.........................................................................................................................................410,777,000

interest........................................................................................................................................... 35,734,000

depreciation..................................................................................................................................129,204,000

Otherexpenses............................................................................................................................ 400,645,000

Totalexpenses..............................................................................................................................2,681,699,000

Fundsavailableforequipment,plantandpropertyimprovement,

workingcapitalneedsandrepaymentoflong-termdebt................................................................... 133,087,000

NOTE: the financial summary above includes the accounts of separate 501(c)(3) corporations affiliated with Adventist Health (see hospital list on page 39).

Workforceof28,900includes:•morethan21,200employees•4,500medicalstaffphysicians•3,200volunteers

A d v e n t i s t H e A lt H A n n u A l R e p o R t | 15 A d v e n T i s T H e A lT H A n n u A l R e p o R T | 3 5

Community BenefitsFor year ended December 31, 2012

Every day we give back to our communities in the form of free health care, prevention and wellness projects

and subsidized programs that Adventist Health chooses to operate at a loss simply because they are needed

in our communities. We also cover the cost of numerous services that Medicare, Medicaid and other

government-sponsored programs fail to cover.

Servicesforthepoorandunderserved.............................................................................................. 154,668,438

Benefitsforthebroadercommunity...................................................................................................... 211,134,153

Total Value of Community Benefits and Services ..................................................................... 365,802,591

Services and Benefits by Facility*

AdventistMedicalCenters-HanfordandSelma**............................................................................. 28,546,651

AdventistMedicalCenter-Portland....................................................................................................74,612,737

AdventistMedicalCenter-Reedley.................................................................................................... 4,868,538

CastleMedicalCenter.......................................................................................................................12,458,473

CentralValleyGeneralHospital............................................................................................................8,612,152

FeatherRiverHospital........................................................................................................................29,077,936

GlendaleAdventistMedicalCenter....................................................................................................31,334,709

FrankR.HowardMemorialHospital....................................................................................................2,215,686

SanJoaquinCommunityHospital........................................................................................................ 22,214,163

St.HelenaHospitalClearLake.......................................................................................................... 10,250,963

St.HelenaHospitalNapaValley..........................................................................................................27,171,828

SimiValleyHospital............................................................................................................................. 18,117,837

SonoraRegionalMedicalCenter....................................................................................................... 28,313,449

TillamookCountyGeneralHospital....................................................................................................11,363,234

UkiahValleyMedicalCenter............................................................................................................. 14,706,946

WallaWallaGeneralHospital............................................................................................................. 8,523,027

WhiteMemorialMedicalCenter....................................................................................................... 33,103,300

CorporateOffice....................................................................................................................................310,962

*Allnumbersincludethehospitalfeeandreflectthevaluefromservicesprovidedin2012**AdventistMedicalCenter-HanfordandAdventistMedicalCenter-Selmaoperateunderthesamelicense


Board of directors

RobeRt CaRmen

LaRRy Caviness

Chip DiCkinson

Ruthita Fike

ChRistine FRiestaD, esq.

meLoDy GabRieL

RiCaRDo GRaham, ChairLaRRy innoCent

heLmuth Jones, mD

aL ReimChe

sCott ReineR

Wes Rippey, mDmax toRkeLsen ii, Vice Chair

InvItees (not pictured): teD benson, maRk RemboLDt

A d v e n t i s t H e A lt H A n n u A l R e p o R t | 15 A d v e n T i s T H e A lT H A n n u A l R e p o R T | 3 7

RobeRt CaRmen

President & Chief Executive Officer

sCott ReineR

Executive Vice President & Chief Operating Officer

DouGLas Rebok

Senior Vice President & Chief Financial Officer

maRk ashLoCk

Senior Vice President, Network & Physician Strategy; President,

Adventist Health Physicians Network

biLL WinG

Senior Vice President,System Performance & Strategy

GLoRia banCaRz, Rn, msVice President & Chief Nursing Officer

John beaman

Vice President, Finance

RobeRt beehLeR

Vice President, Market Development, Mergers & Acquisitions

stan beRRy

Vice President; Chief Executive Officer, Adventist Health Home Care Services

\LoWeLL ChuRCh

Vice President, Materiel Management; President, Supply Chain &

Affiliated Services

JeFFRey ConkLin

Vice President, Payer & Network Strategies; President, Adventist

Health Managed Care

keith DoRam, mD Vice President, Clinical Effectiveness &

Chief Medical Officer

Wayne FeRCh

Vice President, Central California;President & Chief Executive Officer,

Central Valley Network

senior leadership


senior leadership

Dan GoRDon Vice President, Revenue Management

DaG Jakobsen Vice President & Chief Operating

Officer, Physician Services

meReDith Jobe, esq. Corporate General Legal Counsel

kiRby mCkaGue Chief Financial Officer, Physician Services,

Home Care Services & Western Health Resources

peGGy nakamuRa Vice President, Chief Risk Officer

& Associate Counsel

teRRy neWmyeR Vice President; President &

Chief Executive Officer, Northern California Network

JoaLine oLson

Vice President, Innovations; Interim Chief Human Resources Officer

DaviD oRmeRoD, mD Vice President & Chief Medical Officer,

Physician Services

aLan soDeRbLom

Vice President & Chief Information Officer

RoDney WehtJe

Vice President & Treasurer

beth zaChaRy Vice President; President,

Southern California Network


aDventist meDiCaL CenteR - hanFoRD

115 Mall DriveHanford, CA 93230559-582-9000AdventistHealthCV.com

aDventist meDiCaL CenteR - poRtLanD

10123 s. e. Market streetPortland, OR 97216503-257-2500AdventistHealthNW.com

aDventist meDiCaL CenteR - ReeDLey

372 W. Cypress AvenueReedley, CA 93654559-638-8155AdventistHealthCV.com

aDventist meDiCaL CenteR - seLma

1141 Rose Avenueselma, CA 93662559-891-1000AdventistHealthCV.com

CastLe meDiCaL CenteR

640 Ulukahiki streetKailua, HI 96734808-263-5500CastleMed.com

CentRaL vaLLey GeneRaL hospitaL

1025 north Douty streetHanford, CA 93230559-583-2100AdventistHealthCV.com

FeatheR RiveR hospitaL

5974 Pentz RoadParadise, CA 95969530-877-9361FrHosp.org

Hospitals

GLenDaLe aDventist meDiCaL CenteR

1509 Wilson terraceGlendale, CA 91206818-409-8000GlendaleAdventist.com

FRank R. hoWaRD memoRiaL hospitaL

One Madrone streetWillits, CA 95490707-459-6801HowardHospital.com

st. heLena hospitaL CenteR FoR behavioRaL heaLth

525 Oregon streetvallejo, CA 94590707-640-4040StHelenaHospitals.org

st. heLena hospitaL CLeaR Lake

15630 18th AvenueClearlake, CA 95422707-994-6486StHelenaHospitals.org

st. heLena hospitaL napa vaLLey

10 Woodland Roadst. Helena, CA 94574707-963-3611StHelenaHospitals.org

san Joaquin Community hospitaL

2615 Chester AvenueBakersfield, CA 93301661-395-3000SJCH.us

simi vaLLey hospitaL

2975 north sycamore Drivesimi valley, CA 93065805-955-6000SimiValleyHospital.com

sonoRa ReGionaL meDiCaL CenteR

1000 Greenley Roadsonora, CA 95370209-532-5000SonoraMedicalCenter.org

tiLLamook County GeneRaL hospitaL

1000 third streettillamook, OR 97141503-842-4444TCGH.com

ukiah vaLLey meDiCaL CenteR

275 Hospital DriveUkiah, CA 95482707-462-3111UVMC.org

WaLLa WaLLa GeneRaL hospitaL

1025 south second AvenueWalla Walla, WA 99362509-525-0480WWGH.com

White memoRiaL meDiCaL CenteR

1720 Cesar e. Chavez AvenueLos Angeles, CA 90033323-268-5000WhiteMemorial.com



aDventist heaLth/Home Care ServiCeS

281 Harvey Drive, suite AGlendale, CA 91206818-409-8379

aDventist heaLth/Home Care ServiCeS*5835 n.e. 122nd Avenue, Bldg. A, suite 155Portland, OR 97230503-251-6301


2650 Jones Way, suite 26simi valley, CA 93065805-955-8190

aDventist heaLth/Home Care ServiCeS*1015 third streettillamook, OR 97141503-815-2486


830 s. second AvenueWalla Walla, WA 99362509-525-9006

aDventist heaLth/Home Care ServiCeS—BakerSfield

2800 K streetBakersfield, CA 93301661-869-6700

aDventist heaLth/Home Care ServiCeS—Hanford*460 Kings County Drive, suite 101Hanford, CA 93230559-585-3425

aDventist heaLth/Home Care ServiCeS—lake County

9245 Highway 53Lower Lake, CA 95457707-994-0737

Home Care Agencies

aDventist heaLth/Home Care ServiCeS—napa County

27 Woodland Roadst. Helena, CA 94574707-967-5770

aDventist heaLth/Home Care & HoSpiCe ServiCeS—mendoCino County*100 san Hedrin CircleWillits, CA 95490707-459-1818

CastLe home CaRe

46-001 Kamehameha Highway, suite 212Kaneohe, HI 96744808-263-5077

FeatheR RiveR home heaLth aGenCy

6626 Clark Road, suite PParadise, CA 95969530-872-3378

paRaDise hospiCe*1289 Bille RoadParadise, CA 95969530-877-8755

sonoRa ReGionaL home heaLth & hospiCe oF the sieRRa*20100 Cedar Road northsonora, CA 95370209-536-5700

WesteRn heaLth homeCaRe

690 Otay Lakes Road, suite 120Chula vista, CA 91910619-397-7800

*Hospice services provided

Home Care Agencies



Medical Clinics


ADventIst MeDICAL CenteR - PORtLAnD

aDventist heaLth/JoBCare

10201 se Main street, suite 29Portland, OR 97216503-251-6363 aDventist heaLth/JoBCare—HillSBoro 1200 ne 485th Ave., suite 1000 Hillsboro, OR 97214 503-547-0003 aDventist heaLth/mediCal Group—CamaS

411 ne 6th AvenueCamas, WA 98607360-834-2863 aDventist heaLth/mediCal Group—CHerry park family praCtiCe

10201 se Main street, suite 10Portland, OR 97216503-255-2186 aDventist heaLth/mediCal Group—ClaCkamaS

11211 se sunnyside RoadClackamas, OR 97015503-659-0880 aDventist heaLth/mediCal Group—CreekSide family mediCine

9200 se 91st Avenue, suite 220Happy valley, OR 97086503-239-7030 aDventist heaLth/mediCal Group—damaSCuS

14450 se Royer RoadDamascus, OR 97089503-658-5521 aDventist heaLth/mediCal Group—diaBeteS & endoCrine Center

10101 se Main street, suite 1001 Portland. OR 97216503-255-3404 aDventist heaLth/mediCal Group—diaBeteS & endoCrine Center – tualatin

19255 sW 65th Avenue, suite 110 tualatin, OR 97062503-255-3404

aDventist heaLth/mediCal Group—eaStSide internal mediCine

10000 se Main street, suite 128Portland, OR 97216503-251-6313 aDventist heaLth/mediCal Group—fiSHer’S landinG

417 se 164th Avenue, suite 300vancouver, WA 98684360-896-6944 aDventist heaLth/mediCal Group—GaStroenteroloGy aSSoCiateS

10000 se Main street, suite 112Portland, OR 97216503-255-3054 aDventist heaLth/mediCal Group—GladStone family mediCine

1105 Portland Avenue, suite 2Gladstone, OR 97027503-655-2404 aDventist heaLth/mediCal Group—GreSHam Station

831 nW Council Drive, suite 101Gresham, OR 97030503-665-8176 aDventist heaLth/mediCal Group—GreSHam Station im/fp831 nW Council Drive, suite 125Gresham, OR 97030503-661-3439 aDventist heaLth/mediCal Group—Hazelwood

12615 ne Halsey streetPortland, OR 97230503-254-7355 aDventist heaLth/mediCal Group—Hoodland

24461 east Welches RoadWelches, OR 97067503-622-3126 aDventist heaLth/mediCal Group—internal mediCine aSSoCiateS

10201 se Main street, suite 12Portland, OR 97216503-255-7550 aDventist heaLth/mediCal Group—mt. SCott internal mediCine

9200 se 91st Avenue, suite 300Portland, OR 97086503-236-3443

aDventist heaLth/mediCal Group—portland artHritiS and Bone Care CliniC

10000 se Main street, suite 132Portland, OR 97216503-255-5187 aDventist heaLth/mediCal Group—portland artHritiS and Bone Care CliniC

10201 se Main street, suite 25Portland, OR 97216503-261-6912 aDventist heaLth/mediCal Group—portland lunG CliniC

10201 se Main street, suite 11Portland, OR 97216503-253-2248 aDventist heaLth/mediCal Group—radiation onColoGy Center

10123 se Market streetPortland, OR 97216503-251-6305 aDventist heaLth/mediCal Group—roCkwood urGent Care

18750 se stark streetPortland, OR 97233503-666-6717 aDventist heaLth/mediCal Group—roSe City family mediCine

7240 ne sandy Blvd.Portland, OR 97213503-335-8700 aDventist heaLth/mediCal Group—Sandy family praCtiCe & urGent Care

17055 Ruben Lanesandy, OR 97055503-668-8002 aDventist heaLth/mediCal Group—ventura park

11510 se stark streetPortland, OR 97216503-256-0636 aDventist heaLth/mediCal Group—willamette view

13021 se River RoadPortland, OR 97222503-652-6691 aDventist heaLth/nortHweSt ortHopediC SpeCialiStS

10101 se Main street, suite 3012Portland, OR 97216503-261-6961


aDventist heaLth/oreGon Hand SpeCialiStS


aDventist heaLth/SportS mediCine and artHroSCopy SurGery


aDventist heaLth/women’S Center – Happy valley

9300 se 91st Avenue, suite 100Happy valley, OR 97086503-772-5011

aDventist heaLth/wound HealinG and HyperBariC mediCine


GResham-tRoutDaLe FamiLy meDiCaL CenteR

1700 sW 257th Avenuetroutdale, OR 97060503-669-6800

nortHweSt reGional Heart Center SurGiCal aSSoCiateS/aDventist heaLth


mt. taboR FamiLy meDiCaL GRoup, pC5919 se Belmont streetPortland, OR 97215503-234-7366

CentRAL vALLey netWORK

aDventist heaLth/Community Care—avenal*216 east Fresno streetAvenal, CA 93204559-386-5364

aDventist heaLth/Community CaRe—avenaL West

337 King streetAvenal, CA 93204559-386-5200

aDventist heaLth/Community Care—CarutHerS*2440 West tahoe AvenueCaruthers, CA 93609559-864-3212

aDventist heaLth/Community Care—CarutHerS eaSt

2357 W. tahoe streetCaruthers, CA 93609559-864-5200

aDventist heaLth/Community Care—CoalinGa*155 south Fifth streetCoalinga, CA 93210559-935-4282

aDventist heaLth/Community Care—CorCoran*1212 Hanna AvenueCorcoran, CA 93212559-992-2800

aDventist heaLth/Community Care—CorCoran eaSt

1026 Chase AvenueCorcoran, CA 93212559-992-8200

aDventist heaLth/Community Care—Cutler

40657 Road 128Cutler, CA 93615559-528-3860

aDventist heaLth/Community Care—dinuBa*1451 east el Monte WayDinuba, CA 93618559-591-3342

aDventist heaLth/Community Care—dinuBa weSt*250 West el Monte WayDinuba, CA 93618559-595-9890

aDventist heaLth/Community Care—fowler*119 south sixth streetFowler, CA 93625559-834-1614

aDventist heaLth/Community Care—Hanford*1025 north Douty streetHanford, CA 93230559-537-0254

aDventist heaLth/Community Care—Home Garden*11899 shaw PlaceHanford CA 93230559-585-3437

aDventist heaLth/Community Care—Huron*16916 Fifth streetHuron, CA 93234559-945-9090

aDventist heaLth/Community Care—kerman*1000 south Madera AvenueKerman, CA 93630559-846-9370

aDventist heaLth/Community Care—kerman Central

275 s. Madera Avenue, suite 201Kerman, CA 93630559-846-5240

aDventist heaLth/Community Care—kettleman City*304 Becky Pease streetKettleman City, CA 93239559-386-2205

aDventist heaLth/Community Care—kinGSBurG*1251 Draper streetKingsburg, CA 93631559-897-6610

aDventist heaLth/Community Care—lemoore*810 east D streetLemoore, CA 93245559-924-7711

aDventist heaLth/Community Care—oranGe Cove*1455 Park Blvd.Orange Cove, CA 93646559-626-0882

aDventist heaLth/Community Care—parlier newmark*155 s. newmark AvenueParlier, CA 93648559-646-1200

Medical Clinics


*Rural Health Clinic**Adventist Health Physicians network Clinic


aDventist heaLth/Community Care—reedley*1311 eleventh streetReedley, CA 93654559-638-3227

aDventist heaLth/Community Care—reedley CHildren’S HealtH*1433 n. Acacia AvenueReedley, CA 93654559-637-2384

aDventist heaLth/Community Care—reedley CypreSS*372 West Cypress AvenueReedley, CA 93654559-643-8083

aDventist heaLth/Community Care—reedley JefferSon

1150 e. Washington AvenueReedley, CA 93654559-638-2154

aDventist heaLth/Community Care—riverdale

3567 Mount WhitneyRiverdale, CA 93656559-583-7200

aDventist heaLth/Community Care—SanGer*1939 s. Academy Avenuesanger, CA 93657559-875-6900

aDventist heaLth/Community Care—Selma*1041 Rose Avenueselma, CA 93662559-891-6345

aDventist heaLth/Community Care—Selma Central*2141 High street, suite eselma, CA 93662559-891-2611

aDventist heaLth/Community Care—taft*501 6th streettaft, CA 93268661-763-5131

aDventist heaLth/JoBCare—Hanford 500 n. Greenfield AvenueHanford, CA 93230559-537-1350

aDventist heaLth/JoBCare—reedley

1311 eleventh AvenueReedley, CA 93654559-638-5005

aDventist heaLth/JoBCare—Selma

1142 Rose Avenue, suite Bselma, CA 93662559-856-6760

aDventist heaLth physiCians netWoRk—Hanford mediCal pavilion** General surgeons125 Mall Drive, suite 213Hanford, CA 93230559-537-0290

aDventist heaLth physiCians netWoRk—Hanford mediCal pavilion** Orthopedic surgeons125 Mall Drive, suite 303Hanford, CA 93230559-537-0310

aDventist heaLth physiCians netWoRk—laCey mediCal plaza** Family Practice & Urgent Care1524 W. Lacey Blvd., suite 101Hanford, CA 93230559-583-4516

aDventist heaLth physiCians netWoRk—laCey mediCal plaza** Family Practice & Internal Medicine1524 W. Lacey Blvd., suites 102, 202, 203, 204, 206Hanford, CA 93230559-583-4500

aDventist heaLth physiCians netWoRk—laCey mediCal plaza** Internal Medicine1524 W. Lacey Blvd., suite 103Hanford, CA 93230559-583-4503

aDventist heaLth physiCians netWoRk—laCey mediCal plaza** Internal Medicine1524 W. Lacey Blvd., suite 202Hanford, CA 93230559-583-4560

aDventist heaLth physiCians netWoRk—LaCey meDiCaL pLaza** Pediatrics1524 W. Lacey Blvd., suite 104Hanford, CA 93230559-583-4505

aDventist heaLth physiCians netWoRk—lemoore** Family Practice784 n. Lemoore AvenueLemoore, CA 93245559-924-5358

aDventist heaLth/wound HealinG Center

125 Mall Drive, suite 303Hanford, CA 93230559-537-2690

aDventist meDiCaL pLaza – dinuBa

444 W. el Monte WayDinuba, CA 93618559-591-4166

FeAtHeR RIveR HOsPItAL

antiCoaGuLation CLiniC

5910 Clark Road, suite UParadise, CA 95969530-872-9729

ChiCo miDWiFeRy seRviCes

1617 esplanadeChico, CA 95926530-345-4471

FeatheR RiveR ent6161 Clark Road, suite 6Paradise, CA 95969530-877-9925

FeatheR RiveR heaLth CenteR*5125 skywayParadise, CA 95969530-872-2000

FeatheR RiveR heaLth CenteR—Canyon vieW*5734 Canyon view DriveParadise, CA 95969530-876-7179

FeatheR RiveR heaLth CenteR—FamiLy heaLth*5730 Canyon view DriveParadise, CA 95969530-876-7162

FeatheR RiveR hospitaL totaL Women’s heaLth

6283 Clark Road, suite 5Paradise, CA 95969530-877-5083




FeatheR RiveR ob/Gyn assoCiates

771 Buschmann Road, suite AParadise, CA 95969530-877-8640

FeatheR RiveR skyWay pRimaRy CaRe & WeLLness CenteR

111 Raley Blvd., suite 140Chico, CA 95928530-342-5776

FeatheR RiveR speCiaLty seRviCes

6009 Pentz Road, suite DParadise, CA 95969530-876-3152

FeatheR RiveR suRGiCaL assoCiates

6460 Pentz Road, suite AParadise, CA 95969530-877-5437

paRaDise miDWiFeRy seRviCes

771 Buschmann Road, suite LParadise, CA 95969530-877-8640

nORtHeRn CALIFORnIA netWORK

aDventist heaRt institute**6 Woodland Road, suite 304st. Helena, CA 94574707-963-7200

aDventist heaRt institute LakepoRt

487 Forbes streetLakeport, CA 95453707-263-6346

aDventist heaRt institute ukiah**115 Hospital DriveUkiah, CA 95482707-463-2400

maRtin o’neiL CanCeR CenteR


st. heLena CenteR FoR heaLth


st. heLena Coon Joint RepLaCement institute

6 Woodland Road, suite 202st. Helena, CA 94574707-968-0670

st. heLena FamiLy heaLth CenteR*15230 Lakeshore DriveClearlake, CA 95422707-995-4500

st. heLena FamiLy heaLth CenteR*5290 state streetKelseyville, CA 95451707-279-8813

st. heLena FamiLy heaLth CenteR*21337 Bush streetMiddletown, CA 95461707-987-3311

st. heLena hospitaL Job CaRe


st. heLena meDiCaL speCiaLties aDDiCtion meDiCine**10 Woodland Road, suite 502st. Helena, CA 94574707-967-8206

st. heLena meDiCaL speCiaLties CaRDioLoGy 15250 Lakeshore Drive, suite CClearlake, CA 95422707-995-3764/707-995-7077

st. heLena meDiCaL speCiaLties CaRDioLoGy**18990 Coyote valley Road, suite 8Hidden valley Lake, CA 95467707-963-4997

st. heLena meDiCaL speCiaLties CaRDioLoGy 475 n. Forbes streetLakeport, CA 95453707-263-6346

st. heLena meDiCaL speCiaLties CaRDioLoGy

999 Adams street, suite 106st. Helena, CA 94574707-963-4997

st. heLena meDiCaL speCiaLties CaRDioLoGy **6 Woodland Road, suite 307st. Helena, CA 94574707-963-2759

st. heLena meDiCaL speCiaLties eaR, nose & thRoat**18990 Coyote valley Road, suite 8Hidden valley Lake, CA 95467707-963-8860

st. heLena meDiCaL speCiaLties eaR, nose & thRoat**3230 Beard street, suite 2napa, CA 94558707-224-7400

st. heLena meDiCaL speCiaLties eaR, nose & thRoat**6 Woodland Road, suite 302st. Helena, CA 94574707-963-8860

st. heLena meDiCaL speCiaLties FamiLy pRaCtiCe **913 Washington streetCalistoga, CA 94515707-942-6233

st. heLena meDiCaL speCiaLties FamiLy pRaCtiCe **15322 Lakeshore Drive, suite 201Clearlake, CA 95422707-994-2920

st. heLena meDiCaL speCiaLties FamiLy pRaCtiCe**15322 Lakeshore Drive, suite 202Clearlake, CA 95422707-994-0305

st. heLena meDiCaL speCiaLties GeneRaL suRGeRy **15322 Lakeshore Drive, suite 102Clearlake, CA 95422707-994-2030

st. heLena meDiCaL speCiaLties inteRnaL meDiCine **18990 Coyote valley Road, suite 10Hidden valley Lake, CA 95467707-987-8344


Medical Clinics



st. heLena meDiCaL speCiaLties inteRnaL meDiCine**935 trancas street, suite 4Bnapa, CA 94558707-963-5294

st. heLena meDiCaL speCiaLties inteRnaL meDiCine**1530 Railroad Avenuest. Helena, CA 94574707-963-5294

st. heLena meDiCaL speCiaLties inteRnaL meDiCine**1530 Railroad Avenuest. Helena, CA 94574707-963-8842

st. heLena meDiCaL speCiaLties nephRoLoGy**1530 Railroad Avenuest. Helena, CA 94574707-967-8007

st. heLena meDiCaL speCiaLties neuRoLoGy**18990 Coyote valley Road, suite 8Hidden valley Lake, CA 95467707-963-1882

st. heLena meDiCaL speCiaLties neuRoLoGy**1530 Railroad Avenuest. Helena, CA 94574707-963-1882

st. heLena meDiCaL speCiaLties ob/Gyn**18990 Coyote valley Road, suite 8Hidden valley Lake, CA 95467707-987-9024

st. heLena meDiCaL speCiaLties ob/Gyn**935 trancas street, suite 4Bnapa, CA 94558707-253-7135

st. heLena meDiCaL speCiaLties onCoLoGy**18990 Coyote valley Road, suite 5Hidden valley Lake, CA 95467707-967-5721

st. heLena meDiCaL speCiaLties pLastiC suRGeRy**821 south st. Helena Highwayst. Helena, CA 94574707-968-0800

st. heLena meDiCaL speCiaLties pLastiC suRGeRy**6 Woodland Road, suite 302st. Helena, CA 94574707-968-0800

st. heLena meDiCaL speCiaLties psyChiatRy**913 Washington streetCalistoga, CA 94515707-942-0844

st. heLena meDiCaL speCiaLties uRoLoGy**18990 Coyote valley Road, suite 8Hidden valley Lake, CA 95467707-967-7550

st. heLena meDiCaL speCiaLties uRoLoGy**935 trancas street, suite 4Bnapa, CA 94558707-967-7550

st. heLena ReCoveRy CenteR


st. heLena Women’s CenteR Gyn**821 south st. Helena Highwayst. Helena, CA 94574707-967-7550

st. heLena Women’s CenteR ob/Gyn**821 south st. Helena Highwayst. Helena, CA 94574707-967-7550

st. heLena Women’s CenteR uRoLoGy**821 south st. Helena Highwayst. Helena, CA 94574707-967-7550

ukiah vaLLey meDiCaL CenteR JobCaRe

232 B Hospital DriveUkiah, CA 95482707-467-4994

ukiah vaLLey RuRaL heaLth CenteR—DoRa stReet* 1165 s. Dora street, suite B-1Ukiah, CA 95482707-462-0581

ukiah vaLLey RuRaL heaLth CenteR—ent1165 s. Dora, suite C-2Ukiah, CA 95482707-462-8855

ukiah vaLLey RuRaL heaLth

CenteR—GeneRaL suRGeRy

246 Hospital DriveUkiah, CA 95482707-463-8011

ukiah vaLLey RuRaL heaLth CenteR—LakepoRt*487 south Main streetLakeport, CA 95453707-263-4631

ukiah vaLLey RuRaL heaLth CenteR—noRth state stReet* 1050 north state streetUkiah, CA 95482707-462-2945

ukiah vaLLey RuRaL heaLth CenteR—ophthaLmoLoGy

248 B Hospital DriveUkiah, CA 95482707-467-5250

ukiah vaLLey RuRaL heaLth CenteR—ukiah*260 Hospital DriveUkiah, CA 95482707-463-8000

sAn JOAQUIn COMMUnIty HOsPItAL

aDventist heaLth physiCians netWoRk—HiGHGrove mediCal Center**2701 Chester AvenueBakersfield, CA 93301661-326-1600

aDventist heaLth physiCians netWoRk—StrateGoS mediCal Group**9330 stockdale Hwy, suite 400Bakersfield, CA 93311661-654-0400



sOnORA ReGIOnAL MeDICAL CenteR

anGeLs Camp FamiLy meDiCaL CenteR 445 south Main streetAngels Camp, CA 95222209-736-0249

anGeLs Camp oRthopeDiCs

23 north Main streetAngels Camp, CA 95222209-736-1147

anGeLs Camp pRompt CaRe

23 north Main streetAngels Camp, CA 95222209-736-9130

aRnoLD FamiLy meDiCaL CenteR 2037 Highway 4Arnold, CA 95223209-795-1270

CeDaRWooD inteRnaL meDiCine 690 Guzzi Lane, suite Asonora, CA 95370209-536-5070

CenteR FoR WounD CaRe

12811 Covey Circlesonora, CA 95370209-536-5196

Community inFusion CenteR

900 Greenley Road, suite 904sonora, CA 95370209-536-5155

FoothiLL pRimaRy CaRe

650 Pauline Courtsonora, CA 95370209-532-5154

FoothiLL speCiaLty GRoup

680 Guzzi Lane, suite 206sonora, CA 95370209-536-5760

FoRest RoaD heaLth anD WeLLness CenteR*193 s. Fairview Lanesonora, CA 95370209-536-5100

GReenLey oaks eaR nose & thRoat 795 Morning star Drivesonora, CA 95370209-536-3680

GReenLey pRimaRy CaRe

19747 Greenley Road, suite s2sonora, CA 95370209-536-3320

GRoveLanD FamiLy meDiCaL CenteR

18661 Highway 120Groveland, CA 95321209-962-7121

hiLLsiDe inteRnaL meDiCine

690 Guzzi Lane, suite Bsonora, CA 95370209-536-5065

inDian RoCk pRompt CaRe

14540 Mono Waysonora, CA 95370209-532-3167

JobCaRe oCCupationaL heaLth

19747 Greenley Road, suite s2sonora, CA 95370209-536-3780

mountain meDiCaL FamiLy pRaCtiCe


sieRRa antiCoaGuLation CLiniC

19747 Greenley Road, suite n2sonora, CA 95370209-536-3720

sieRRa CanCeR CenteR 900 Greenley Road, suite 902sonora, CA 95370209-536-5155

sieRRa CaRDiaC RehabiLitation CLiniC

19747 Greenley Road, suite n1sonora, CA 95370209-536-3721

sieRRa CaRDioLoGy



Medical Clinics


sieRRa inteRnaL meDiCine


sieRRa ob/Gyn680 Guzzi Lane, suite 106sonora, CA 95370209-536-3750

sieRRa RaDiation onCoLoGy


sieRRa suRGiCaL assoCiates


sieRRa vasCuLaR CLiniC


yosemite Joint RepLaCement anD oRthopeDiC CenteR


sOUtHeRn CALIFORnIA netWORK

aDventist heaLth physiCians netWoRk**endocrinology801 s. Chevy Chase Drive, suite 102Glendale, CA 91205818-256-2242

aDventist heaLth physiCians netWoRk**north Glendale Primary Care1560 e. Chevy Chase Drive, suite 245Glendale, CA 91206818-246-5900

aDventist heaLth physiCians netWoRk**Pediatrics801 s. Chevy Chase Drive, suite 200Glendale, CA 91205818-637-7980




boyLe heiGhts meDiCaL CLiniC

1700 Cesar e. Chavez Avenue, suite L-275Los Angeles, CA 90033323-307-8900

keRLan Jobe/White memoRiaL oRthopeDiC CLiniC

1700 Cesar e. Chavez Avenue, suite 1400Los Angeles, CA 90033310-665-7200

oCCupationaL meDiCine CenteR

600 south Glendale AvenueGlendale, CA 91205818-502-2050818-246-5900

RapiDCaRe buRbank**1130 W. Olive AvenueBurbank, CA 91506818-843-8555

RapiDCaRe GLenDaLe**801 s. Chevy Chase Drive, suite 105Glendale, CA 91205818-265-2200

spine institute anD oRtho CLiniC

1500 Chevy Chase Drive, suite 401Glendale, CA 91206818-863-4444

tILLAMOOK COUnty GeneRAL HOsPItAL

aDventist heaLth bayshoRe meDiCaL

1105 se Jetty AvenueLincoln City, OR 97367541-614-0482

aDventist heaLth bayshoRe meDiCaL

38505 Brooten Road, suite APacific City, OR 97135503-965-6555

tiLLamook meDiCaL GRoup—bay oCean*1011 third streettillamook, OR 97141503-815-2292

tiLLamook meDiCaL GRoup— main Campus*980 third street, suite 200tillamook, OR 97141503-842-5546

tiLLamook meDiCaL GRoup—manzanita*10445 neahkahnie Creek RoadManzanita, OR 97130503-368-2292

WALLA WALLA GeneRAL HOsPItAL

aDventist heaLth/mediCal Group*Family Practice/Gastroenterology/Internal Medicine/Pediatrics1111 south second AvenueWalla Walla, WA 99362509-527-8151

aDventist heaLth/mediCal Group—meDiCaL paviLion

Cardiology/neurology/OB-Gyn/Outpatient Imaging19 southpoint LaneWalla Walla, WA 99362509-527-8153

aDventist heaLth/SurGiCal SpeCialtieS

1017 south second Avenue, suite 2Walla Walla, WA 99362509-525-1800


CheRRyWooD viLLaGe 1417 se 107th Avenue Portland, OR 97216 503-408-0404 CherryWoodVillage.net

FeatheR Canyon 5900 Canyon view Drive Paradise, CA 95969 530-413-5003www.seniorlivinginstyle.com/community/feather_canyon.html

WheatLanD viLLaGe 1500 Catherine streetWalla Walla, WA 99362 509-527-9600 WheatlandVillage.com

paRaDise viLLaGe 2700 east 4th street national City, CA 91950 619-475-5040 LiveAtParadise.com

Retirement Centers

To view the online annual report, go to AdventistHealth.org/annualreport

CREDITS

Executive EditorRita WateRman

Managing Editor/WriterLauRen BRendeL

Editorial AssistantsPeggy maRtin

Ruthie montgomeRy

Designheidi tomLinson, heidi design

PhotographymigueL QuiRaRte

thinkstock images

Online Annual Report ProductionmigueL QuiRaRte

CoRpoRaTE offICE

adventist heaLth

2100 Douglas BoulevardRoseville, Ca 95661916-781-2000AdventistHealth.org

© 2013 adventist Health

AdventistHealth.org/annualreport

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