HEALTH & SAFETY

SEMINAR

SLIPS CASE STUDYDave Penson

Safety, Health, Environment, Energy Manager

Young’s Seafood

HEALTH & SAFETY SEMINAR

Health & Safety Cultural Change

We’re the Nation’s Favourite Seafood Brand

No.1

ScampiBattered

Ready Meals

Fish in Sauce

Fish Cakes

Breaded

brand in frozen

No.1in foodservice

brand in chilledNo.1

The UK’s Leading Seafood Company

Fraserburgh

Livingston

Annan

Kilkeel

Grimsby

• Over 200 years’ experience in

producing responsibly sourced seafood

• Number 1 in both frozen and chilled

fish in the UK

• Produce 1 in 3 of the 2 billion fish

meals enjoyed by UK consumers every

year

• Uniquely positioned spanning brand,

retailer brand, frozen, chilled and

foodservice

• UK turnover of £500m

• 3,000 people across 7 UK sites

What’s in it for you?

• Reduction in claims cost

• Reduction in lost time accidents

• Reduction in claims

• Improved quality of risk assessments (employee engagement)

• Increased profitability (through lost time improvement)

Reduced RIDDOR reportable accidents at target site 2005 reported 20 cases . In 2017 ZERO .

Claims defence 50% improvement (Good documentation)

0

5

10

15

20

25

05 06 07 08 09 10 11 12 13 14 15 16 17

No

Of

case

s

Year

R IDDOR R EPORTABLE

0

20

40

60

80

100

05 06 07 08 09 10 11 12 13 14 15 16 17N

o o

f C

ases

year

Lost Time Accidents -Group

What’s in it for you?

What did we do?

• We delivered Safety seminar – All managers & people involved in an accident

• We delivered Risk assessment training 4 hrs in house

• We delivered Incident investigation training 4 hrs in house.

• Solicitor Engagement , close out advice .

• Secured Key commitment – Root Cause Analysis team – Site MD presence

• Set Key Performance indicators across the group No of LTA V RCA carried out.

• Claims cost is a Key Performance indicator at all sites , cost & No accidents

Disease

Reflecting on historic process

• High levels of HSE reportable accidents .

• No stepped change in last 10yrs plus

• Common practice to hand out 1st stage warnings ( Take more Care)

• Safety meetings poor attendance

• Senior management engagement low

Monthly operations meeting - It was reported that site figures where going in the right direction and we should be pleased . In fact we where not as we did not understand what drove the stats LUCK ? .

RISK ASSESSMENT TRAINING

Health and safety at work act 1974

It shall be the duty of every employer to ensure, so far as is reasonably practicable,

the health, safety and welfare at work of all his/her employees.

Regulation 3 of the Management of Health And Safety at Work Regulations

states that “every employer shall make a suitable and sufficient assessment”.

■ Its about daily management of your work area

■ Having an open culture of risk so your team can come to you if they feel there is a potential

risk in the area

■ Leading by example

■ Being alert and aware of potential risks in your area

■ Stopping something before it escalates

■ Stopping bad behaviour

■ Reporting machinery failure / fixtures

■ Providing instructions and training

■ Open culture of good health and safety practices

■ Disciplining where appropriate

■ Carrying out an accurate completion of a risk assessment because you want to

Slide 12

Factors that cause incidents

Unsafe Acts

• Taking guards off machinery

• Not wearing correct PPE

• Climbing over machinery or up racking

• Throwing debris and rubbish on the floor

• Ignoring safe procedures

• ‘Playing’ around in a vehicle control area

• Not reporting unsafe conditions

Unsafe Conditions

• Rubbish on the floor

• Blocked gangways

• Pallets stood on end

• Loads on pallets not secure

• Guards missing from machines

• Boxes overloaded

• Trailing cables

Unsafe People

• Untrained personnel

• Fooling around

• Ill and back at work too soon

• Unconfident to do the task

• Without the correct PPE or tools and

equipment

• Management – role modelling, leading by

example, cutting corners to meet deadlines

Slide 13

Main Types of Incidents

4 types of incidents that we investigate and

record..

Safety Opportunities or Near Misses

Helps us prevent future accidents (HSE research – 189 safety opportunities for

each LTA)

Minor

Accidents requiring minor first aid with the person returning to work following

treatment

Lost Time Accidents (LTA)

Any accident whereby the injured person does not return to work or would not

be capable of work the following day.

HSE Reportable under RIDDOR (Over 7 Days

/ Major / Fatality / Ill Health / Dangerous

Occurrence)

Any accident preventing an employee from carrying out their normal duties for

more than 7 days or a major injury as described in the RIDDOR regulations and

guidance. A dangerous occurrence could for example: Gas release or explosion,

collapse of scaffold or structure, serious failure of lifting equipment etc.

OLD INCIDENT PROCEDURE

Accident occurs

First aid Incident

notificationFLM Accident investigation

Outcome

Treatment given by factory F/A, or sent to hospital,

brief first aid report written

E-mailed by the on shift FLM to

all relevant managers

FLM to investigate accident on their own and publish

findings

Normal outcome lack of due care and attention by

injured party

FLM’S INVESTIGATE IN

ISOLATION

ACCEPTANCE OF OPERATOR ERROR

OUTCOMES

LACK OF INVOLVEMENT FROM OTHER

PARTIES

RCA’s

A Root Cause Analysis (RCA) is a structured process aimed towards understanding the immediate cause or causes of any accident, injury, or incident that has occurred within the workplace

RCA’s follow guiding principles taken from Problem Solving Summary Activities (PSSR) and use the DMAIC flow

The aim is to guide and support injured parties in understanding causes, and helping them take a pro-active role in improving or changing a particular process or area in order to eliminate the risk of re-occurrence

RCA PROCEDURE

Accident occurs First aid Incident notificationFirst Aider

Investigation

Statements & photo’s

Outcome Invite to attend RCA

Hold RCA session review all

documents (Define, Measure, & Analyse)

Review area / equipment check for

faults

Set actions for attendees of RCA

session

Hold 2nd session to review set actions

Devise and implement

improvement themes

Review Improvements to

check sustainability (Improve & Control)

Cross functional team

Rigorous Root Cause

Analysis

Agreed Action Plans to ensure team

commitment

Slide 17

Begin Incident Investigation

Begin incident investigation

The Golden Hour

LL8

Poor Incident Form

Blank Incident Form

P131

FOCUS GROUP

• Group invitations sent via e-mailed calendar alerts

• Cross functional teams to promote discussion and agree best practice

• Group member roles generated at first meeting ensure awareness and commitment

• Mini RCA’s are used for accidents where the employee has returned to work, smaller focus group

• Full scale RCA’s are used for analysing any lost time accidents or for any serious occurrences, senior team involvement

CASE STUDY

Michael F Smith LTA

Root Cause Analysis Closure

Lost Time Accident

Location – SQ Coated factory yard

Date of Accident 13/12/14

Day of the Accident

The IP was accompanying

a contractor from the

factory to the roof void and

the route they took was

through the plant room and

out of the fire exit leading to

the yard, in order to access

the staircase to the roof.

The IP lost his footing on

the sloped exit and slipped,

causing him to land

awkwardly and injure his

knee.

Root Cause Analysis (RCA)

An RCA was carried out by the Senior Team and Steve Lidgett in the presence of the injured party

A variety of potential causes for the slip and poor practice were identified through the problem solving exercise.

Cause and Effect diagram

Cause and Effect

Action Plan

After the RCA, a list of agreed actions was issued to the attendees.

Action Plan – The PPE

The PPE

✓ The Injured person was issued with some new safety footwear

✓ The supplied footwear by Arco was withdrawn due to supply issues around the time of the accident, so new styles were trialled around all areas of site prior to agreement for ongoing supply.

✓ A toolbox talk on safety footwear was devised and issued to all staff individually.

✓ A check of each persons footwear is being made in conjunction with the audiometry testing which is in progress. This will be re-checked at suitable intervals.

Action Plan – Modification to the Area

The following actions are completed or underway:

✓ PIH scrubbed the walkway to remove the algae

✓ Mid handrail and slope edge rail extended for support.

✓ Pipe-work re-routed from side of bund wall

✓ Fire door returned to fire exit route only and the team are committed to upgrading the door security and emergency lighting as part of the ongoing site plan.

✓ New high pressure pipe-work being installed for cleaning. Re routing through crumb room instead of fire door

Action Plan - Procedures

✓ Action Plan

Procedures – Roof Void Access

One of the issues that contributed towards

the accident was the incorrect route towards

the roof void.

We have decided to review and refresh our

roof void safety procedures as initially they

were issued for contractors, however may not

have been issued as clearly to our own

employees.

We hope to rectify and improve this

deficiency by updating the old version to an

SOP format, to include:

▪ Permitted access routes to the roof and

voids.

▪ Restricted zones

▪ Photographs to illustrate the types of hazards

encountered , e.g. light fittings, composite

panel surface

▪ Weight / people limits.

Procedures – Winter gritting.

We had an existing gritting plan, however we

had not been specific about the routes from

fire exit doors. This is updated on the winter

plan and has been aided by the purchase of

additional salt bins which have positioned at

some of the less populated areas. Machine

Minders assist with gritting during routine site

checks.

What we do

News letter

Car draw

JCG

Wellbeing clinic

Healthy work place

Mental health support workers

Cancer champions

OCH

Local senior mangers pledge

2020 vision and targets

Safety seminar

Cycle to work

Safety week ( Full week LTA free 6 months ) E&C over a year

Rolling management trainingRolling operative trainingFree vendRca all accidentsRca LTA with director supportSafety first all meetingsWeekly ops kpisMonthly ops kpisMonthly safety meetingQuarterly senior site review of SHEEmployee survey

Staying Well at work

“Young’s have been massively instrumental in supporting my project “Staying Well in Work which focuses on “early” intervention identifying stress/anxiety issues before they escalate. Its the “primary key” to keeping staff well in work. The employees then feel better…and the natural increase in productivity business wise will be self-evident. It starts with business wanting to help and Young’s do this at all levels. And are now leading the way..”

Mark Silvester

“Staying Well In Work”

Employment Specialist Mental Health Job Retention

Open Minds

Grimsby

HEALTH & SAFETY

SEMINAR