OVERVIEW & CAPABILITIES

TABLE OF CONTENTS

I. ARAMARK Overview

II. ARAMARK Healthcare Overview

III. Executive Bios

IV. Capabilities

ARAMARK OVERVIEW

ARAMARK is a $12.6 billion world leader in professional services, headquartered in the United States. We provide award-winning food services, hospitality management, facilities management and uniforms for hospitals, universities, schools, stadiums, businesses, and many other clients. We help clients use these support services to achieve their mission.

Company Facts

• 255,000 employees worldwide

• Operations in 22 countries on four continents

• Serving:

- 2,000 colleges, universities, and K–12 school districts, with nearly 6 million students

- More than 1,000 hospitals, health systems, and senior living facilities, with more than 75 million patients and residents

- 1,000 corporations and 170,000 refreshment services locations, worldwide

- 49,000 public safety agencies and more than 500 correctional facilities

- More than 300 arenas, stadiums, and sports entertainment destinations serving more than 70 million fans each year

- 300 oil rigs, mines, and other remote industries

- 17 national and state parks, with more than 11 million visitors each year

• Routinely serves high-profile events, including:

- 15 Olympic games since 1968

- 16 Asian Games

- 2010 and 2011 National Hockey League Winter Classic

- 2010 Major League Baseball All-Star Game

- 2010 Major League Soccer All-Star Game

- Concerts across the United States, Germany, and Spain

1

Awards and Recognition • In FORTUNE magazine’s 2010 list of “World’s Most Admired Companies,” ARAMARK was

ranked number one in its industry, consistently ranking since 1998 as one of the top three most admired companies in its industry as evaluated by peers and analysts. ARAMARK rated number one in seven of the key criteria by which companies were evaluated.

• In March 2010, ARAMARK was recognized as one of the World’s Most Ethical Companies, as determined by the Ethisphere Institute, a leading international think tank dedicated to best practices in business ethics, corporate social responsibility, anticorruption, and sustainability.

• ARAMARK was ranked number 19 on Forbes’ 2010 list of “America’s Largest

Private Companies.” • For its commitment to employee safety, ARAMARK received the 2009 Theodore Roosevelt

Workers’ Compensation and Disability Management Award. The award, given to only one company, one nonprofit, and one federal agency annually, honors efforts to reduce the frequency and severity of injuries to workers.

• ARAMARK was named one of the country’s “Best Places to Launch a Career” by BusinessWeek magazine in 2009.

• In 2009, ARAMARK received a Best Employers for Healthy Lifestyles award from the National Business Group on Health for its innovative programs promoting a healthy workplace, and for helping its employees and their families make better choices about their own health and well-being.

2

• In 2009, ARAMARK was ranked one of the Top Green-IT Companies by InfoWorld, a leading information technology publication. The InfoWorld Green 15 Awards recognize the 15 most innovative information technology initiatives that enhance sustainability.

• ARAMARK ranked number 189 on the 2010 FORTUNE 500 survey. ARAMARK also ranked as number one in terms of revenue in the Diversified Outsourcing industry.

• In 2010, ARAMARK was named to The Global Outsourcing 100 list for the fifth consecutive year.

• ARAMARK ranked among the top two on Food Management magazine’s “Top 50 Management Companies” for five consecutive years beginning in 2005.

• ARAMARK was named a finalist for the U.S. Chamber of Commerce Corporate Citizenship Award in the U.S. Customer Service Category. ARAMARK was recognized for its company-wide signature community involvement initiative, ARAMARK Building Community, which is designed to harness the company’s expertise and resources to strengthen the capacity of local community centers.

For more information about ARAMARK, please visit www.ARAMARK.com.

3

CAPABILITIES

ARAMARK HEALTHCARE OVERVIEW

ARAMARK HealthcareHealthcare is an all-encompassing experience that takes place within a healing atmosphere and is supported by a diverse network of people who directly influence patient care, employee satisfaction, and an organization’s perception in the market.

Through the collaboration of our food, facility, and clinical technology services, ARAMARK Healthcare works behind the scenes to apply our deep understanding of the healthcare industry to help our clients achieve better outcomes—elevating every aspect of their organization and creating the optimal healthcare experience for patients, physicians, and employees alike.

No other professional services company has a stronger commitment to the healthcare industry than ARAMARK Healthcare does. We partner with industry thought leaders to provide our healthcare partners with substantive resources for today’s challenges and proactive leadership and insight for tomorrow’s solutions.

Our commitment to healthcare industry thought leadership is not simply a business strategy, it is a way of life—a foundation for excellence in everything we do. We develop and apply our deep understanding of the industry to remain on the cutting edge of the issues, trends, and challenges our healthcare clients face every day.

Our Healthcare Reach

1,000 Hospitals and senior living locations across North America

$7 billion Assets under our management

$2 billion Managed support service budgets

100 million+ Patient meals served annually

7 billion+ Beds cleaned and turned around annually

175 million+ Net cleanable square feet responsible for cleaning

13,500Healthcare employees, including: 1,400+ Clinical technology services engineers and technicians700 Registered dietitians

6

Commitment to the MarketRising uninsured rates, shifting reimbursements, pay-for-performance, and healthcare reform. The industry spotlight is on consumer perceptions of care that could impact your market share amid a national economic crisis of historic proportions.

ARAMARK Healthcare understands the challenging economic environment that our clients operate in each day. At a time when healthcare executives like you need to make the most of your operating and capital dollars, it makes sense to have partners who are focused on the same things you are.

ARAMARK Healthcare works to enhance our clients’ competitive positions within the market by impacting patient, nurse, employee, physician, and visitor satisfaction; service excellence; and operational efficiency. We do this through our active participation in and sponsorship of various industry organizations, including:

• American College of Healthcare Executives (ACHE) • The American Dietetic Association (ADA) • The American Hospital Association (AHA) • The American Organization of Nurse Executives (AONE) • Healthcare Financial Management Association (HFMA) • The Institute for Diversity (IFD) • The Joint Commission • Studer Group

The following comprises an overview of some of our most powerful industry efforts:

Administrative FellowshipsThe ARAMARK Healthcare Administrative Fellowship for Clinical Support Services Program is a year-long graduate level administrative fellowship designed to enable future hospital executives to improve the quality of clinical support service functions. This program is offered in conjunction with the Institute for Diversity (IFD).

This Fellowship offers master’s degree candidates in hospital administration an enriching experience at an ARAMARK Healthcare partner hospital, as well as a unique perspective on clinical support services based on operations at more than 1,000 hospitals nationwide. The fellowships focus on a capstone project with implications to improve the measurement, assurance, or enhancement of quality within the host hospital.

The application process for these fellowships occurs in the fall. Four fellows were selected for 2009 and six in 2010 based on academic excellence, leadership qualities, commitment to community service, and dedication to a career in healthcare administration.

7

American College of Healthcare Executives (ACHE)ARAMARK Healthcare has been a proud partner of ACHE for a number of years, fully contributing to the organization whether by presenting at conferences or attending various education sessions. Continuing education is an important value within ARAMARK Healthcare, and employees look to ACHE to stay up-to-date on industry and regulatory trends.

American Dietetic Association (ADA)ARAMARK and the American Dietetic Association (ADA), the American authority on food and nutrition since 1917, formed a powerful alliance in 2007 to inform and educate the professional community and promote healthy eating and nutrition to the public with the following benefits:

ARAMARK is the only professional services company in its category to be a corporate partner. Overall, this partnership has helped to raise awareness of ARAMARK and to add value for our dietitians. This relationship has helped ARAMARK increase registered dietitian retention by nearly 16 percent over the prior year and to attract 25 percent more student applicants for our Dietetic Internship Program over the prior year.

ARAMARK’S COMMITMENT TO NUTRITION ADA PARTNERSHIP BENEFITS

• Currently the only professional services management company to become and ADA Partner

• Focus on health and wellness of our employees and customers

• Leading employer of America’s registered dietitians

• Development of thought leadership activities

• Dietitian networking opportunities

• Joint consumer education programs

• Elevation of ARAMARK registered dietitians as food and nutrition experts

A Proud ADA Partner

8

American Organization of Nurse Executives (AONE)ARAMARK Healthcare recognizes that a strong working relationship between nursing and non-clinical services creates the best environment for the best patient care. Nursing satisfaction with non-clinical services has significant implications for nursing retention and loyalty, as well as for patient satisfaction.

For this reason, ARAMARK Healthcare partnered with AONE and Studer Group to fund research aimed at the development of a standardized tool and process for the measurement of nursing satisfaction with key clinical support services relationships, including nutrition and dietary services, housekeeping, facilities and plant management, patient transport, lift teams, security, supply management, and clinical equipment maintenance.

In partnership with AONE, ARAMARK Healthcare hosted a series of chief nursing officer conferences focused on improving the hospital work environment by creating more collaborative working relationships between nursing and support services. Insights from these conferences led to the development of the Guiding Principles for Relationships among Nursing and Support Services in the Clinical Setting.

Studer GroupARAMARK Healthcare is the only professional services organization to have an industry exclusive with Studer Group, an outcomes firm that implements evidence-based leadership systems which help healthcare organizations attain and sustain outstanding results.

Studer Group was a 2010 recipient of the Malcolm Baldrige National Quality Award. Former Healthcare Chief Executive Officer Quint Studer has personally supported ARAMARK Healthcare in the development and execution of our own Impact in Action performance measurement model.

9

EXECUTIVE BIOS

David J. Carpenter President, ARAMARK Healthcare Hospitality

David J. Carpenter is the President for ARAMARK Healthcare’s Hospitality operations, including patient and retail food services, environmental services, and facilities management. In this role, he is responsible for operations across North America that deliver consistent outcomes for ARAMARK Healthcare’s 1,000 client locations.

David joined ARAMARK in 1994 and, in addition to ARAMARK Healthcare, has held numerous operational leadership roles within the organization for ARAMARK Correctional Services and ARAMARK Education. Before joining ARAMARK Healthcare, David served as President of the Warehousing and Distribution Group of the National Distribution Center.

David holds a B.S. in business economics from Bloomsburg University.

Brian Poplin, DHA, FACHE, CBETPresident, Clinical Technology Services

As President of Clinical Technology Services for ARAMARK Healthcare, Brian is responsible for the oversight and direction of the organization’s Clinical Technology Services Group. This organization manages the complete spectrum of biomedical and imaging equipment employing more than 1,200 biomedical technicians and clinical imaging engineers who manage over $2 billion in clinical equipment at more than 500 hospitals.

Brian joined ARAMARK in 1994 as a Biomedical Equipment Technician and has progressed through the organization holding positions of responsibility that include Imaging Service Engineer, Business Manager, Director of Clinical Engineering, Senior Director for Clinical Equipment, Vice President, and Executive Vice President. In these roles, he has served many prestigious ARAMARK Healthcare clients, including Duke University Health System.

Brian contributes to the clinical technology management profession through multiple avenues, both locally and nationally. He is a former two-term President of the North Carolina Biomedical Association and member of the American College of Healthcare Executives (ACHE) Credentials, Testing, and Products and Programs Committees. He is an ACHE Fellow and holds board certification in healthcare management. He is a past speaker at MD Expo and ACHE congress and is frequently consulted for his thought leadership in the areas of clinical technology integration, medical equipment outcomes, and healthcare technology management.

Brian holds a bachelor’s degree in business administration and a master’s degree in management from Indiana Wesleyan University, and he is a Certified Biomedical Equipment Technician trained in the United States Air Force. Additionally, in 2010 he received his doctorial degree in health administration and policy from the Medical University of South Carolina.

13

CAPABILITIES

15

Food ServicesFor more than 40 years, ARAMARK Healthcare has partnered with healthcare systems and facilities to provide patient and retail food services that meet the unique requirements of patients, nurses, physicians, employees, and administrators. Our food service management programs are grounded in a firm belief that nutrition, food quality, and service delivery can significantly impact patient, visitor, and employee satisfaction.

We leverage advanced technology and our hospitality focus to provide innovative food services for patients at more than 500 healthcare locations, including acute care hospitals and senior living facilities throughout North America. On the retail side, our expertise lies in applying our worldwide food service experience to the creation of attractive, efficient retail environments that appeal to visitors, employees, and staff.

Our food services include:

• Patient Food Services—Proprietary, patient-focused innovations with a sound clinical dietetic and operational management foundation

• Retail Food Services—Culinary and design strategies that enhance the healthcare experience for every consumer while driving revenue and market differentiation

16

Facility ServicesARAMARK Healthcare provides comprehensive high-quality facility management programs for healthcare clients across North America. We are committed to creating efficient, safe, comfortable, clean, and sanitized healthcare environments that impact patient, nurse, and physician satisfaction; employee retention and market perception; operational efficiency and patient throughput; and clinical care and patient safety.

Our portfolio of services is customized to help each of our clients achieve their unique goals. Our proprietary multiuse software suite, Integrated Service Information System (ISISpro), provides an integrated approach to facility programs that is key to improving service levels, patient throughput, employee performance, and asset management.

Our facility services include management and leadership of all facility operations functions, providing a single source for:

• Environmental Management—Enhancing the hospital atmosphere with environmentalservices and linen distribution services

• Asset Management—Optimizing infrastructure life and performance through comprehensive facilities management, strategic asset planning, energy management, and building commissioning services

• Logistics Management—World-class customer service center and centralized transportationthat support a more effective work environment

17

Clinical Technology Services As the largest independent provider of clinical technology services to healthcare facilities throughout North America, ARAMARK Healthcare brings a unique understanding of clinical equipment and the impact it makes across your entire business.

Our breadth of experience as a provider of clinical and non-clinical support services and our deep understanding of healthcare have empowered us with the knowledge that clinical technology is about more than just fixing what’s broken. It’s a mind-set that supports our clients’ business, financial, and clinical care goals—optimizing workflow, throughput, and the ability to generate revenue while minimizing costs associated with equipment maintenance and downtime.

Beyond simply fulfilling system standards, ARAMARK Healthcare’s highly trained staff of clinical engineers ensures clinical staff members are confident and have peace of mind that the equipment they need will always be reliable and readily available.

Our comprehensive clinical technology services include:

• Clinical Equipment Maintenance Management—By appropriatelymaintaining and repairing vast inventories of imaging, biomedical, laboratory, and other clinical technology, we enhance equipment productivity, improve uptime and response times, impact staff satisfaction, and minimize financial risk and loss.

• Acquisition and Life Cycle Management—Through strategic planning, unbiased procurement, conservative financial management, and the tactical distribution and disposition of assets, we ensure functional equipment is in place throughout a facility and enable staff to perform their jobs efficiently and effectively.

• Clinical Asset Tracking—With a program for the distribution, cleaning, and wireless tracking of equipment, we ensure the availability and optimal condition of portable patient care equipment, giving clinical staff the tools and technology they need when they need it and increasing patient satisfaction.

ARAMARK Healthcare manages more than 1.2 million pieces of equipment worth more than $5 billion in a way that provides the greatest value to our clients across North America. We have more experience with multi-brand, multi-vendor service operations than anyone else. Yet, while we have influence and good working relationships with original equipment manufacturers, we are not a manufacturer, nor are we affiliated with one. This means that our decisions are motivated solely by the best interests of the client, so you receive independent, objective, and unbiased advice on which equipment to buy, upgrade, replace, or discard, and why.

1.800.909.7373 / www.aramarkhealthcare.com