healthcare facilities licensing procedures facitity...healthcare facilities licensing procedures...
TRANSCRIPT
Health Regulation Department
Healthcare FacilitiesLicensing Procedures
INDEX
New Healthcare Facility License................................................
Renewal of Healthcare Facility License ....................................
Cancellation of Healthcare Facility License ..............................
Changing of Healthcare Facility Name ......................................
Changing of the Responsible Medical Director..........................
Changing of Partner name.........................................................
Adding Medical Specialty to the Health Facility License ...........
Changing Healthcare Facility Location ......................................
Removing Medical Specialty from healthcare Facility License.....
Request Eye Test Form book .....................................................
Sick Leave Purchase...................................................................
Sick Leave Attestation................................................................
Transfer Ownership....................................................................
Changing of Service Agent .........................................................
24 Hours Pharmacy Service.......................................................
Renewal of healthcare Professional License through Facility management....................................................
1
5
7
9
11
13
15
19
23
25
27
29
31
33
35
37
NewHealthcare Facility
License
Process Map:
DHA
Applicant
* Requirements for new facility application for Initial Approval:
1. Upload Passport copy for owner and / partners
2. Upload Visa copy for owner and/ partners
3. Upload Emirates ID for owner and partners
4. Upload Layout / floor plan for facility
5. Upload Proposal letter from owner / partners / or who has Power of Attorney
6. Upload Affection plan from Ejari or Dubai Municipality
7. Upload Copy of Facility’s Trade Name Reservation Letter from Dubai Economic Department (DED) or Free zone
8. Upload DHA undertaking letter signed by owner / partners / or who has Power of Attorney
1 2
Create username & password at: https://eservices.dha.gov.ae/DHAWeb/default.aspx
Submit New Facility License
Application *
Pay for Initial Approval fees
Pay for Final Approval fees
Pay for issue license fees
Apply for final approval **
Issue Final Approval letter
and facility License
Fulfill facility requirments &
setup
Conduct Final Inspection
Add medical director and Healthcare
Professionals
Review Documents & Issue Initial
Approval Letter
Note:
l Health Regulation Department (HRD) will review the application and it might be either: approved or rejected or may require more documents
l Once the application is approved: the HRD shall issue an Initial Approval letter
l Validity Limit of initial approval letter:
o Hospitals and Day Surgical centers: 12 months
o All other facility categories: Six Months
l Based on HRD Initial Approval Letter, DED or Free Zone Authority will issue Facility Trade license
** Requirements for Final Approval:
1. Upload No objection certificate (NOC) from owner to assign Medical Director (MD)
2. Upload the Final Trade license issued by Dubai Economic Department (DED) or Free zone
3. Add Medical director and healthcare professionals
4. Upload Valid building contract
Note:
• The healthcare facility license will be issued based on the following:
a. The onsite final inspection report which must include full compliance to the DHA facility licensure requirements
b. The healthcare facility management must add the medical director and healthcare professionals
To view the facility licensing criteria and documents needed check below link: http://www.dha.gov.ae/EN/SectorsDirectorates/Directorates/HealthRegulation/HealthFacilities/Licensingservices/Pages/Newfacilitylicense.aspx
l The Applicant must ensure fulfilling of the DHA facility set up requirements and completion of the final approval within the Validity Limit of the Initial Approval Letter
3 4
Facility Category Initial approval fees Final approval fees Issue license fees
Hospital/Day Surgical AED 2020 AED 4020 Please visit the Center / DHA website as it Convalescence on the facility subcategory
Other Facility AED 1020 AED 2020 Please visit the Categories: DHA website as it depends on the facility subcategory
Timeframe:
l Initial Approval: within 10 working days upon completion of the requirements above
l Final approval: depends upon the outcome of the final inspection report
Renewal ofHealthcare Facility
License
DHA
Applicant
*Notes:
1. Trade license must be uploaded whether issued by Dubai Economic Department (DED) or Free zone
2. The Healthcare Facility needs to renew all the expired licenses of healthcare professionals before starting the facility license renewal process
3. The Healthcare facility license can be renewed three month prior to expiry date
4. The renewed healthcare facility license will be valid for 12 months from issuing date.
Fees:
Depending on the facility category, kindly refer to the DHA fees list accessed on; https://www.dha.gov.ae/EN/SectorsDirectorates / Directorates HealthRegulation / MedicalComplaint / Documents / New% 20HRD% 20 Fees-2012.pdf
Timeframe:
Five working days
Process Map:
5 6
Login by username
& password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Submit the application:
Renew Facility License
Upload Trade
License*
Issue licensePayment
Cancellation ofHealthcare Facility
License
DHA
Applicant
* Requirements:
1. The Healthcare facility management must ensure that all active healthcare professional licenses must be transferred or cancelled before the onset of facility cancellation process
2. The Healthcare facility management must ensure all violations are settled before onset of the cancellation process.
3. The Healthcare facility management must ensure that the cancellation process starts before the expiration of their current facility license
4. Upload No objection certificate (NOC) from the owner
5. Upload DHA undertaking letter signed by owner / or partners / or who has power of attorney
6. The cancellation request must be submitted online prior to the expiration of the facility license to avoid any penalties.
Note: The Healthcare facility management must ensure submitting the cancellation letter to DED or free zone authority
Fees:Free of charge.
Timeframe: 5 working days
Process Map:
Login by username & password at: https://eservices.dha.gov.ae/DHAWeb/default.aspx
Filll application for Cancelling
Facility License *
Cancel Facility License
7 8
Changing ofHealthcare Facility
Name
Login by username
& password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Fill Change Facility Name
Application*
Review and approve
Pay feesChange Facility Name
*Requirements:
1. Upload Copy of Facility’s Trade Name Reservation Letter from Dubai Economic Department (DED) or Free zone
2. Upload No objection certificate (NOC) letter from the owner / partners
3. Upload DHA undertaking letter signed by owner / or partners / or who has power of attorney
Fees:
Change facility name: AED 1020
Timeframe:
Five working days
Process Map:
DHA
Applicant
9 10
Changing of theResponsible
Medical Director
*Requirements:
1. A formal Undertaking letter typed on facility head letter stating the approval of the assignment of the new Medical director. This letter must be signed by the owner / partners or the authorized person with power of Attorney
2. Select New Medical director from the active healthcare professional licenses listed in the facility account (must be a physician or dentist)
Note**: the selected new medical director will receive a pending task in his Sheryan DHA account requesting his approval for this new assignment
Fees:
AED 1020
Timeframe:
Five working days
Process Map:
DHA
Applicant
Login by username
& password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Fill application
for Changing Medical
Director *
New Medical Director approval
of his appointment **
Pay feesReview
and Approve
Issue license
11 12
Changing ofPartner name
*Requirements:
1. The facility management must ensure that the facility has no violations pending with DHA prior to commencing this process.
2. Upload No objection certificate (NOC) from owner or court agreement
3. Upload New owner’s or partner’s name as well as the personal information i.e. passport copy, visa and Emirates ID
4. Upload DHA undertaking letter signed by the owner / or the one who has power of attorney
5. Upload the Court agreement letter or letter from owner
6. Upload New DED license
Fees:
AED 1020
Timeframe:
Five working days
Process Map:
DHA
Applicant
13 14
Login by username&
password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Fill Change Partner
application form *
Review and Approve
Review and issue
the hew Healthcare
facility license
Upload new DED
or feezone authority
trade license
Pay fees
Adding MedicalSpecialty to
the Health FacilityLicense *Requirements:
1. Upload Proposal letter about the new service from owner / or partners / or who has power of attorney
2. Upload Layout and floor plan for the healthcare facility showing the new service
3. Upload No objection certificate (NOC) from owner / or partners / or who has power of attorney
4. Upload DHA undertaking letter from owner / or partners / or who has power of attorney
5. Upload Schematic design drawings in AutoCAD format showing the new service floor layout with clear measurements for each room and area and labeled as per the required services
Process Map:
15 16
If no addition to the facility
setup is needed
If addition to the facility
setup is needed
Login by username & password at: https://eservices.dha.gov.ae/DHAWeb/default.aspx
Login by username &
password at: https://eservices.
dha.gov.ae/DHAWeb/default.
aspx
Fill application for Add Specialty to Facility License *
Fill New Facility Application*
Pay fees
Review documents & Issue Initial
approval letter
Fulfill facility requirement for
final approval
Issue facility License
Pay Issue License fees
Final inspection and issue final
approval
Pay Final Approval fees
Review/ approve and Issue license
DHA
Applicant
Note:
If the addition to the medical specialty doesn’t require setup addition then the license will be issued without final inspection
Timeframe:
l Initial Approval: 5 working days
l Final approval: 10-15 working days
17 18
Facility Category Initial approval fees Final approval fees Issue license fees
Hospital/Day Surgical AED 2020 AED 4020 Please visit the Center / Health Regulation Convalescence Dept as this has a special calculation depending on the validity of the existing license
Other Facility AED 1020 AED 2020 Please visit the Categories: Health Regulation Dept as this has a special calculation depending on the validity of the existing license
ChangingHealthcare Facility
Location
* Requirements for Initial Approval of Changing healthcare facility location:
1. Upload Layout and floor plan for facility
2. Upload Proposal letter from owner / or partners / or who have power of attorney
3. Upload No objection certificate (NOC) letter from the owner/partners
4. Upload Affection plan from Ejari or Dubai Municipality certificate or The Free zone Licensing authority showing the land plot number issued
5. Upload DHA undertaking letter signed by owner / or partners / or who has power of attorney
6. Upload Schematic design drawings in AutoCAD format showing the proposed floor layout with clear room measurements for each room/area and labeled as per services
Note:
l Health Regulation Department (HRD) will review the application and it might be either: approved or rejected or may require more documents
Process Map:
DHA
Applicant
Login by username &
password at: https://eservices.
dha.gov.ae/DHAWeb/default.
aspx
Issue Final Approval and
Facility License Conduct Final
Inspection Pay fees Apply for final approval **
Fill application of changing Facility
online*
Review documents & Issue Initial
approval letter
Fulfill DHA requirments for
facility setupPay feest
19 20
l Once the application is approved: the HRD shall issue an Initial Approval letter
l Validity Limit of initial approval letter:
o Hospitals and Day Surgical centers: 12 months
o All other facility categories: Six Months
l Based on HRD Initial Approval Letter, DED or Free Zone Authority will issue Facility Trade license
l The healthcare facility license will be issued based on the following:
a. The onsite final inspection report which must include full compliance to the DHA facility licensure requirements
b. The healthcare facility management must add the medical director and healthcare professionals
To view the facility licensing criteria and documents needed check below link:http://www.dha.gov.ae/EN/SectorsDirectorates/Directorates/HealthRegulation/HealthFacilities/Licensingservices/Pages Newfacilitylicense.aspx
l The Applicant must ensure fulfilling of the DHA facility set up requirements and completion of the final approval within the Validity Limit of the Initial Approval Letter
Fees:
21 22
Timeframe:
l Initial Approval: within 10 working days upon completion of the requirements above
l Final approval: depends upon the outcome of the final inspection report
Facility Category Initial approval fees Final approval fees
Hospital/Day Surgical AED 2020 AED 4020 Center / Convalescencee
Other Facility Categories: AED 1020 AED 2020
Removing MedicalSpecialty from
Healthcare FacilityLicense
* Requirements:
l Upload No objection certificate (NOC) from owner / or partners / or who has power of attorney
Note:
1. Removing a Medical Specialty from the healthcare Facility License might change the facility subcategory
2. New License will be issued after removing the specialty
Fees:
Free of charge
Timeframe:
Five working days
Process Map:
23 24
Login by username & password at: https://eservices.dha.gov.ae/DHAWeb/default.aspx
Fill application to “Remove Specialty
from Facility” *
Review / approve and issue license
DHA
Applicant
RequestEye Test
Form book
Fees:
Each book consists of 50 sheets and costs AED 2500 and Each sheet cost: AED 50
25 26
Process Map:
DHA
Applicant
Login by username
& password https://
eservices.dha.gov.ae/DHAWeb/
default
Select number of books required
Select number of books required
Pay for selected book *
Update the facility account on RTA website
Sik LeavePurchase
Note:
The maximum limit of allowed purchase quantity is 1000 sick leave per transaction.
Fees:
Each Certificate cost: AED 60
Timeframe:
Same working day
27 28
Sik LeaveAttestation
Notes:
l All sick leaves must be issued electronically for patients.
l If the number of sick leave days exceeds 5 days then the sick leave certificate must be approved by the health regulation department.
l The Healthcare facility must attach a comprehensive medical report for the patient
Fees:
Free of charge
Timeframe:
Five working days
29 30
TransferOwnership
Requirements:
1. The healthcare facility management must ensure that the facility has no violations pending with DHA prior to commencing this process
2. Upload No objection certificate (NOC) from the owner / partner
3. Upload Court Agreement
4. Upload New Owner information including Passport, Visa and Emirates ID
Note:
l New Owner should be local with share Not less than 51%
l Ownership share Law is Not applicable in Free Zone area
Fees:
Depends on facility category, kindly check the DHA fees list, that is available on the link: https://www.dha.gov.ae/EN/SectorsDirectorates/Directorates/HealthRegulation/MedicalComplaint/Documents/New%20HRD%20Fees-2012.pdf
Timeframe:
Five working days
Process Map:
DHA
Applicant
Login by username
& password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Fill application of Transfer Ownership *
Review and
Approve
Payfees
Review and
Approve
Issue DHA
license
Upload new DED
trade license
31 32
*Requirements:
1. The healthcare facility management must ensure that the facility has no violations pending with DHA prior to commencing this process
2. Upload New Service Agent passport copy
3. Upload Undertaking letter signed by owner / partners typed on facility head letter.
4. Upload Court Agreement OR Transfer letter from Owner
5. After Approval of DHA, the facility management must upload the New DED (Dubai Economic Department) License
Fees:
AED 1020
Timeframe:
Five working days
Changing ofService Agent
Process Map:
DHA
Applicant
Login by username&
password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Fill application
Change Partner *
Review and
Approve
Review and
Approve
Issue DHA
license
Upload new DED
trade License
Pay Fees
33 34
24 HoursPharmacy Service
Requirements:
The pharmacy must ensure:
1. Applying for the service through Add Specialty to Facility License
2. The availability of 4 licensed DHA pharmacists during the 24 hrs.
3. Full operation during the 24 hrs under any circumstances
4. Displaying the DHA approval letter for 24 HRs clearly in the pharmacy
Note: Renewal of 24 HRs service can be done one month prior the expiry date
Fees:
Free of charge
Timeframe:
Two Working Days
35 36
Renewal ofHealthcare Professional
Licensethrough Facility
management
*Requirements:
1. Upload Valid passport copy including Visa copy ( if applicable)
2. Upload Malpractice Insurance
3. Upload Primary Source Verification Report (PSV) if available
4. Upload Required CME hours as per the DHA Professional Qualifications Requirements (PQR) accessed on: https://www.dha.gov.ae/EN/Documents/Healthcare%20Professionals%20Qualification%20Requirements%20(PQR)%202014-1.pdf
5. Upload Medical fitness Test for applicants above 65 years old. Fitness test must be conducted in DHA facilities
Fees:
Timeframe:
Five working days
Process Map:
DHA
Applicant
Login by username
& password at: https://eservices.
dha.gov.ae/DHAWeb/
default.aspx
Fill application for Renew
Facility License *
Pay feesUpload
DED trade license
Issue license and delivered by courier
37 38
Health care professional Title Fees Courier fees
Physicians/Dentists AED 3020 AED 20
Nurses/Allied Health/TCAM AED 1020 AED 20