healthstory enabling the emr - dictation to clinical data

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The Healthstory Project Dictation to Clinical Data: Automating the Production of Structured and Encoded Documents Nick van Terheyden, MD Chief Medical Officer M*Modal

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EHRs are database centric while medical records are document centric. The conventional wisdom is that documents are bad and discrete data is good. Historically, clinicians have resisted efforts to establish structured data standards for dictated reports. This lack of an industry-wide standard for report content and format confounds interoperability efforts. For nearly two decades, information system specialists have attempted to impose new documentation methods that are more suited to database management but do not meet the needs of the practicing physician. Achieving physician buy-in for electronic record systems that do not accommodate narrative documentation methods such as dictation and transcription has proven to be quite difficult for many EHR vendors. The Health Story Project (formerly the CDA4CDT initiative Clinical Document Architecture for Common Data Types) is an alliance of organizations that have been working together with HL7 for nearly two years to develop and publish data standards for electronic clinical documents. The initiative is based on Clinical Document Architecture (CDA) - a balloted HL7 document markup standard that specifies the structure and semantics of a clinical document for the purpose of exchange. Document templates for the most commonly dictated report types (H&P, Consult, Operative Note, etc) specify required and optional headings. Templates are developed based on prevailing practice and establish consensus on content and format

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Page 1: Healthstory Enabling The Emr - Dictation To Clinical Data

The Healthstory ProjectDictation to Clinical Data: Automating the Production of Structured and Encoded Documents

Nick van Terheyden, MDChief Medical OfficerM*Modal

Page 2: Healthstory Enabling The Emr - Dictation To Clinical Data

The Healthstory Project

Dictation to Clinical Data: Automating the Production of Structured and Encoded Documents

Transcend Advisory Board

Friday March 13, 2009

Nick van Terheyden, MD

Chief Medical Officer, M*Modal

Page 3: Healthstory Enabling The Emr - Dictation To Clinical Data

Current Problems Facing Clinicians in Healthcare

According to an American College of Physician Executives survey, 6 in 10 physicians have considered leaving the profession due to: burnout low morale/depression loss of autonomy low reimbursement rates patient overload bureaucratic red tape loss of respect, and medical liability environment

Complexity and workload is crippling Physicians and hindering their ability to deliver High Quality Care

Page 4: Healthstory Enabling The Emr - Dictation To Clinical Data

Electronic Health Record Universe

Critical to the success of electronic health records is to reconcile two opposing needs

Enterprise need for structured and coded information capture

Physician’s practical need for a fast and easy method for creating clinical notes.

Page 5: Healthstory Enabling The Emr - Dictation To Clinical Data

EHR Data Requirements

Structured Searchable Computer-interpretable Transportable Exchangeable

Page 6: Healthstory Enabling The Emr - Dictation To Clinical Data

Semantic Interoperability

Ability to pass information between two computers that can then be processed, analyzed, and reused by both computer systems

Page 7: Healthstory Enabling The Emr - Dictation To Clinical Data

EMRs Need Structured Encoded Clinical Data

Page 8: Healthstory Enabling The Emr - Dictation To Clinical Data

EMRs Need Structured Encoded Clinical Data How does this fit in

Page 9: Healthstory Enabling The Emr - Dictation To Clinical Data

The Current Situation – Structured

Tedious manual process Time-consuming Documentation lacks

expressiveness of natural language

Lack of Flexibility Poor user interface Cost

Fails to Meet Individual Physicians Time vs. Benefit Test

Cultural resistance

Oblivious to HIM Requirements Incomplete and Inadequate

Semantic Standards

Direct Data Entry: Structured and encoded information.

Page 10: Healthstory Enabling The Emr - Dictation To Clinical Data

“Although completing such templates may help physicians survive a report-card review, it directs them to ask restrictive questions rather than engaging in a narrative-based, open-ended dialogue.”

Pamela Hartzband, M.D., and Jerome Groopman, M.D.

n engl j med 358;16 april 17, 2008

Page 11: Healthstory Enabling The Emr - Dictation To Clinical Data

The Current Situation - Dictation

Transcription can be expensive Subject to longer turn-around

times Clinical data lost, because

documents are neither structured nor encoded

Majority of attested information is only in the document

Contains the detail and comprehensive scope of patient information

Support human decision making Reimbursement is based on

narrative documentation Retains current workflow, favored

by physicians Interoperable Under utilized source of data for

EMR

Dictation: Fast and easy, expressive.

Page 12: Healthstory Enabling The Emr - Dictation To Clinical Data

The Current Situation

High cost of documentation Cost of ownership and physician time vs. transcription cost

60% of the data lost to the EHR Care process inefficiencies and impact on quality

Page 13: Healthstory Enabling The Emr - Dictation To Clinical Data

Data Capture—Current Methods

Unstructured Data

Structured Data Dictation and

Transcription

System generated or interfaced data

Direct data entry, not physician

Direct data entry, physician

Handwritten

Page 14: Healthstory Enabling The Emr - Dictation To Clinical Data

“We have uncovered powerful evidence that sophisticated EMR technologies positively correlate to improved measures of patient outcomes.”

HIMSS analytics

1. White Paper: EMR Sophistication Correlates To Hospital Quality Data, (HIMSSanalytics 2006)

*1

Page 15: Healthstory Enabling The Emr - Dictation To Clinical Data

Enabling the EMR

The Missing Link in Information Capture in Healthcare

Page 16: Healthstory Enabling The Emr - Dictation To Clinical Data

Value of EHRs over Dictation

EHRs save you time but it takes much longer to enter the information

You have more discrete data over 700 data elements but you only use about 3% of these data elements

E & M coding improves In theory, but EHR vendors have no 3rd party

validation studies.

EHRs provide orders and alerts but you can have the same with Healthstory enabled

EHRs

Page 17: Healthstory Enabling The Emr - Dictation To Clinical Data

Time To Collect Data

Number of seconds for data entry of discrete clinical data

Source: 573 Patient charts

Data and Chart courtesy Mark R. Anderson, FHIMSS, CPHIMS, CEO, AC Group

Page 18: Healthstory Enabling The Emr - Dictation To Clinical Data

Data Entry Time The average physician spends 33 seconds

dictating an establish office visit 92% of all office visits are established If the average physician sees 40 patients a day,

total dictation time of 30 minutes plus time to search for the data.

Using a traditional EHR application, the same number of patients would require 140 minutes of data entry time.

Physicians are not willing to spend an additional 90 minutes per day for data entry.

(40 X 92% x 33 seconds) + (40 x 8% x 125) = < 30 minutes per day

Data and Chart courtesy Mark R. Anderson, FHIMSS, CPHIMS, CEO, AC Group

Page 19: Healthstory Enabling The Emr - Dictation To Clinical Data

Why are Practices not using what they Purchased

Source: AC Group Annual Survey of buying patterns

New England Journal of MedicineData and Chart courtesy Mark R. Anderson, FHIMSS, CPHIMS, CEO, AC Group

Page 20: Healthstory Enabling The Emr - Dictation To Clinical Data

What if you could continue to use narrative and dictation and at the same time increase usage of the

EMR and make more records available for the health information exchange?

Crossing the Chasm…

Page 21: Healthstory Enabling The Emr - Dictation To Clinical Data

Health Story Project Vision

all of the clinical information required for Good patient care Administration Reporting and Research

will be readily available electronically, including information from narrative documents

Page 22: Healthstory Enabling The Emr - Dictation To Clinical Data

Goals

Bridge the gap between narrative documents and structured data

Encourage proliferation of information for the EHR

Page 23: Healthstory Enabling The Emr - Dictation To Clinical Data

CDA Documents Requirements

Human readable document— Must be presentable as a document Rendered version covers clinical information

intended by the author Can contain machine-processable data Cross platform and application

independent Can be transformed with style sheets

Page 24: Healthstory Enabling The Emr - Dictation To Clinical Data

Adoption Incremental adoption overcomes the “not

me first” dilemma Not dependent on recipient’s ability to

receive or process Reverse adoption (can encode headers of

existing documents) Non-proprietary Readable with any browser

Page 25: Healthstory Enabling The Emr - Dictation To Clinical Data

Levels of Encoding Level I—Header metadata (required)

Identify patient, provider, and document type Provide info for DMS, storage, query and retrieval

Level II—section level Identifies content of sections within document Allows for section reuse Uses LOINC to identify document sections

Level III—discrete data High level of encoding Decision support automation

Page 26: Healthstory Enabling The Emr - Dictation To Clinical Data

Encoding Does not preclude “once and done”

concept Compatible with Speech

Understanding/Recognition Can be facilitated by Natural Language

Processing Leverage existing relationships with

transcriptionists/editors/knowledge based workers

Potential for automated coding (billing) Supports data abstraction/research

Page 27: Healthstory Enabling The Emr - Dictation To Clinical Data

CDA Templates

Page 28: Healthstory Enabling The Emr - Dictation To Clinical Data

Conversational DocumentationThe Missing Link in Information Capture in Healthcare

Page 29: Healthstory Enabling The Emr - Dictation To Clinical Data

Speech Recognition Challenges Challenges faced in understanding

regular dictation

Good dictators

Challenging Dictators

Page 30: Healthstory Enabling The Emr - Dictation To Clinical Data

Nothing but Speech to Text

Page 31: Healthstory Enabling The Emr - Dictation To Clinical Data

Speech-to-Clinical Document

Page 32: Healthstory Enabling The Emr - Dictation To Clinical Data

“Best of Both Worlds” Approach

Creation and validation of meaningful clinical documents that are accurate, complete, accessible and shareable… …by leveraging existing workflow …to populate the electronic health record, …without requiring change for the

physician.

Significant productivity gains in generating high quality medical documentation from dictation - across all work types and medical specialties.

Page 33: Healthstory Enabling The Emr - Dictation To Clinical Data

Conversational Documentation … transformation of dictation directly

into structured clinical documents while encoding data depending on the care givers and organizations needs

EHR

Page 34: Healthstory Enabling The Emr - Dictation To Clinical Data

Meaningful Clinical Documents Meaningful Clinical Documents are a

blend between free form text and fully structured documentation that represent the thought process, and capture the clinical facts

Page 35: Healthstory Enabling The Emr - Dictation To Clinical Data

How it works

Page 36: Healthstory Enabling The Emr - Dictation To Clinical Data

Meaningful Clinical DocumentsThe Missing Link in Information Capture in Healthcare

Page 37: Healthstory Enabling The Emr - Dictation To Clinical Data

Accessible Clinical Data

Page 38: Healthstory Enabling The Emr - Dictation To Clinical Data

One Voice – Many Outputs™

Page 39: Healthstory Enabling The Emr - Dictation To Clinical Data

Clinical Documentation Architecture Meaningful Clinical Documents vs. Text

Structured and encoded clinical content enables… pre-signature alerts, decision support, best documentation practices, multiple output formats, multi-media reporting, data mining

Implements HL7 CDA4CDT compliant document types

Increases quality of documentation

Page 40: Healthstory Enabling The Emr - Dictation To Clinical Data

Document Types

History & Physical (completed) Consultation (completed) Operative Report (completed) DICOM Imaging Reports (completed) Progress Notes Specialty reports (eg, Pediatric H&P)

Page 41: Healthstory Enabling The Emr - Dictation To Clinical Data

Get the Full HealthstoryCDA4CDT: bridging the gap between EMRs and eDocuments

CDA implementation guides are being embraced by the EMR community Clinical societies:

ASTM/HL7 Continuity of Care Document CDA for anatomic pathology, imaging,

anesthesiology, pediatrics, periodontal, long term care, others

Reimbursement: HIPAA Attachments HITSP: included in all use cases IHE

2006: 14 vendors, 1 content type 2007: 22 vendors, 7 content types

Reporting: Public health: Cancer abstracts & Infectious

Disease Quality: Pediatric

Providers: in production at Mayo, UPMC, NY Presbyterian, VA, MHS, others

Page 42: Healthstory Enabling The Emr - Dictation To Clinical Data

Conclusion

Page 43: Healthstory Enabling The Emr - Dictation To Clinical Data

Conclusion…Crossing the Chasm…

Babel Must Go

Medical text “typed” from dictation has “no meaning” – Black marks on a page… Information must be tagged as discrete data elements

in order to assign meaning

Clinical documentation uses a wide variety of terms that have the same meaning….

And terms that sound the same that have different meanings…..

Authors have a wide variety of styles, accents, methods of dictation…

Page 44: Healthstory Enabling The Emr - Dictation To Clinical Data

Conclusion The Healthstory Captures Meaningful

Clinical Documents Bridge between

Free form narrative and expressive notes, and Fully structured clinical data

Improve the overall quality of clinical documentation

Generates Semantically Interoperable Clinical Data that will Solve the fundamental challenges with EMR’s allowing

clinical decision support, alerts, decision support, data mining

Enables interoperability, reporting, patient safety initiatives, PQRI (pay for performance), PSI (Patient safety indicators) and improves billing data capture

Page 45: Healthstory Enabling The Emr - Dictation To Clinical Data

Impact Allows providers to maintain preferred

workflow and documentation methods Increases the value and usability of

narrative documents (dictation/trans, SRT) Accelerates the implementation of

interoperable electronic health records Allows reuse of information

Page 46: Healthstory Enabling The Emr - Dictation To Clinical Data

Getting Involved Join Healthstory

www.healthstory.com

Participate in HL7 SDTC Participate in HL7 ballots Encourage implementation

EHR vendor adoption Provider preference Transcription RFPs

Page 47: Healthstory Enabling The Emr - Dictation To Clinical Data

Health Story Membership

Promoter, Contributor, Participant Member responsibilities

designate a minimum of one primary representative to the project

provide input into developing standards act as ambassadors for the project in the

industry through informal and formal networking and educational opportunities

become early adopters of standards published by the project

Page 48: Healthstory Enabling The Emr - Dictation To Clinical Data

The Healthstory ProjectDictation to Clinical Data: Automating the Production of Structured and Encoded Documents

Nick van Terheyden, MDChief Medical OfficerM*Modal

Page 49: Healthstory Enabling The Emr - Dictation To Clinical Data

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