heart of the matter: global cynergies newbie meeting
TRANSCRIPT
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Heart of the Matter:Global Cynergies Newbie Meeting
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Agenda
Newbie Meeting • Introductions• Global Cynergies• PSP
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Thank YOU for joining our Team!
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Share With Us
• Who you are• Where you’re from• Something about yourself • How long you have been with GC• Why you joined GC
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GC Headquarters Team
AE recruitment & trainingIndustry marketing programsIndustry relationshipsCompany meetings Over 23 years industry experience International sales support Lived and worked abroad BA in Communications
Judy HenrichDirector, Recruitment & Industry Relations
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AE sales training & supportProcurement assistance, coordinationDestination assistance Over 25 years industry experience Pricing & revenue management International sales support Worldwide programs MA in International Affairs
Roger StaufferDirector, Sales Support & Procurement
GC Headquarters Team
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Business developmentProspecting & cold calling trainingSales network supportPick upsCvent follow-upClient surveys Industry procurement experience Completing BS in Communications
Daniella DanielsSales Manager
GC Headquarters Team
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Marketing & promotional materialsNewsletters & email templatesAE Intro Emails & Bio pdfsAE international business cardsCompany videos and powerpoints Tutorial/training modulesWebsite & online presence via
social media
25+ years experience in graphic/web design, writing & publishing Small Business Marketing Consultant
Julaine StarkMarketing & Communication Specialist
GC Headquarters Team
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Program administration assistancePick-up requestsInvoices to HoteliersTracking collectionsAccount Executive StatementsCommissions paymentsMonthly reportsUpdating and revising templatesProcurement and comparative reports
4+ yrs experience in finance/banking Completing BS in Accountancy in 2014
Sarah SwensonOperations Support Specialist
GC Headquarters Team
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Strategic development & global collaboration Business management The “buck” stops here! Over 25 years industry experience Global network management MBA, International Business Certified Public Accountant
Patricia DurocherCEO & Founder
GC Headquarters Team
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Heart of the Matter
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The Journey
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Our Purpose Statement
Our goal is to save our clients time and money; be a valued partner to our suppliers; and build a world-class organization for our team members.
Our dream is to empower a select group of professionals from all countries where our combined efforts are greater than the sum of their parts.
Our hope is to meet needs – those of our clients, our members, our suppliers, and our communities.
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Our Mission
Our mission is simple – be the smart choice for hotel and venue selection by providing a renowned service and product to our clients anywhere in the world employing honesty, integrity, and respect in all our business practices.
We will earn our clients’ trust and their business one meeting at a time!
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Our Values
• Honesty – truthful & sincere• Integrity – ethical practices• Respect – considerate of others• Earned trust – reliable, truthful• Spirit of freedom – flexibility,
choice
HIRE principles. We live by them every day.
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GC’s Commitment To You
Deliver excellenceDo more than expectedBuild relationshipsWalk the talkRemain focused on our goalsEncourage othersTake actionMeet Needs
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Your commitment to GC
Honesty, integrity, and ethical standards in all business relationshipsDevelop GC business wholeheartedlyBe accountable for commitmentsRespond to GC emails and communications within 48 hrsAdhere to GC policies and procedures Treat all GC team members with respect Serve our clients’ needs with excellencePromote the brand with professionalism
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Pat’s Personal MissionTo build Global Cynergies into a sustainable organization that is God honoring in how we live out
our mission, vision and
goals while meeting the needs of its
members, clients,
suppliers and communities
… all over the world.
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What motivates you?
Freedom and flexibilityUnlimited earnings potentialIndependenceFinancial rewards - $$$$ Being part of a global teamLifestyle Success – making it to the topOpportunity
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Procurement Services Program
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Procurement Services ProgramGC Distinction
• Consistently wins business• Brand standard/best practice• Sets us apart from the competition• Proprietary product• Demonstrates expertise• Consultant approach/collaborative
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Procurement Services ProgramWhat Is It?
• Provides a menu of “pay for as you need” procurement related services
• Provided by individuals with expertise and proficiency (PSPs) to AEs on a requested basis
• Required for first program
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Procurement Services ProgramHow Does It Work?
MENU OF SERVICES
• Review Procurement Services Program AE Summary• Contact PSP to answer any questions• Determine services needed and select PSP
WORK
ORDER
• Complete PSP Work Order Form and email to PSP
• Email copy of work order to [email protected]• Upon PSP acceptance of project follow-up with details• Set regular communication schedule with PSP
COMPLETION OF SERVICES
• Client signs contract with hotel/venue• Enter contracted booking in Gateway and complete form
section for PSP services• Advise PSP of contracted booking and program arrival date
PSP PAYMENT FOR
SERVICES
• Upon GC receipt of payment from venue; GC shall reduce amount owed AE by PSP fee per work order and remit to PSP
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Procurement Services ProgramWhat Does It Look Like?
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Procurement Services ProgramWhat Are The Benefits?
• Distinguishing trait• Provides world-class services to clients• Ensures quality and consistency• Allows you to focus on your strengths
– Pay for PSP on a prgram-by-program basis
– No risk or upfront cost
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Your GC PSP Team
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Cvent training and supportProcurement service providerRFP, Venue SearchComparative ReportsContract AssistanceCost Savings Report
Monika TonkHungary - EMEA
Your GC PSP Team
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Procurement service providerRFP, Venue SearchComparative ReportsSpecialist - French
Guillaume GrannecEMEA
Your GC PSP Team
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Procurement service providerRFP, Venue SearchComparative Reports
Michelle CapocchiEMEA
Your GC PSP Team
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Procurement service providerVenue SearchComparative Reports
Chantal HuffUSA – N. America
Your GC PSP Team
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Procurement service providerContract Assistance
Amy DurocherUSA – All
Your GC PSP Team
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GC Distinctive Traits
• Hotel Procurement Specialists• Professionals • Process Methodology• Consultants• Truly Global• WBENC – Certified Women’s Business
Enterprise• WOSB – Women-Owned Small Business• SAM – System for Award Management - USA • HIRE • Promise
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Services to Help You
Services
• PSP• Proven Methodology• Training & Support• Administration • Supplier
Relationships• Procurement
Assistance• Technology Platforms
• Troubleshooting • Shared Knowledge –
Info • Sales Tools & Resources • Global Network• Global Gateway
membership• Registration Platform• Cvent membership
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Services to Help You
Newsletters• INSIGHTS
Client/Prospect
• Supplier• GC Weekly
Internal News
Marketing and PR• Branded Templates• Intro Emails• Articles, boards, forums • GC Electronic documents• Website
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• Boutique, niche, high standards• Quality not quantity• Relationship based• “Own” the client, not just fishing • Nimble• International expertise• Professionals• Consultants• “Our name says it all”
Industry Feedback
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Communities: Meeting Needs…
While meeting the needs of our clients, account executives and suppliers is top of mind, Global Cynergies is committed to meeting the needs of those around the world by donating a portion of our revenues to organizations committed to education, children and the overall well being of the individual.
Charities Supported: After School All Stars , André House of Hospitality, Brain Tumor Research, Evelina Children’s Hospital, Kiva, Mainokrokodile, St. Mary’s Food Bank, Water for Life, Robert Taylor Elementary School, Heifer Int’l, Les Noirads
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Putting It All Together
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Global Cynergies, LLC Meeting Needs for the Future
Find us:Globalcynergies.comFacebook.com/globalcynergiesTwitter.com/globalcynergiesLinkedin.com/company/global-cynergies-llc
Join us: Search “Global MICE” on Linkedin.com
Contact usPhone: 480-513-0827
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