heartland big horn-2013 brochure

8
Annual RVDA DEALER SATISFACTION INDEX AWARD WINNER

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Page 1: Heartland Big Horn-2013 Brochure

Big Luxury ... Big Value ...

Annual RVDA DEALERSATISFACTION INDEX

AWARD WINNER

Page 2: Heartland Big Horn-2013 Brochure

Bighorn has a reputation of RV designs that

inspire, construction that endures and value

that is always affordable. Heartland leads the

way with innovations. Bighorn by Heartland

introduced the industry to innovations such

as the Universal Docking Center, 88 Degree

Turning Radius front cap designs, Laminated

World including laminated roofs, floors and 3585 RL Shown in Sunset Bay Decor 3585 RL

SEVEN FO

OT FO

UR

INC

H SLID

E HEIG

HT

• HEARTLAND ADVANTAGE

SKIL

LE

D CRAFTSMANSHIP

3260 EliteShown in

Lasso Decor

Page 3: Heartland Big Horn-2013 Brochure

sidewalls, drop frame Texas Size basement storage

and hydraulic landing gear. Bighorn combines all

these industry firsts with the most luxurious interiors

producing one of the most sought after luxury fifth

wheels available today.

Bighorn leads the way in innovation and value for the

full time RVer by really listening to the needs of hard

working people like yourself.

• HEARTLAND ADVANTAGE

KIT

CHEN HARMONY

KINGBED

70” x 80”

CERTIFIEDFor FOOD

Preparation

• HEARTLAND ADVANTAGE

NO

N-P

OROUS SOLID SURFA

CE

• HEARTLAND ADVANTAGE

PILL

OW TOP MATTRESS

• HEARTLAND ADVANTAGE

W

ALK-IN CLOSET

• HEARTLAND ADVANTAGE

SOLI

D HARDWOODS

• HEARTLAND ADVANTAGE

HI

DDEN HINGES

3585 RL

Lighting for the 21st Century

BrighterLonger Life

Runs CoolerConserves Power

LEDLighting

Page 4: Heartland Big Horn-2013 Brochure

HEARTLAND’s LAMINATED Floor System is one of the STRONGEST FLOORS in the industry! Featuring sturdy 2.5” Aluminum Framing, thick Block Foam Insulation, One-Piece Seamless Decking and a Thermo-Board Luan. All Laminated for Maximum Strength and R Value - virtually eliminating floor flex!

Just an 1/8” thick foam cup protects your hand from scalding hot coffee... imagine what nearly 2” of block foam does for your LaminatedHeartland Sidewall!

Double Welded, Fully Laminated Sidewall Construction

LightweightALUMINUM

LAMINATED FLOOR

LAMINATED WALL SYSTEM

OUR LAMINATED Floor Construction easily supported over 1,800 lbs. of Water Jugs in one spot, resulting in less

than ¼” of flex!!

• HEARTLAND ADVANTAGE

YOU

R

LAMINATED WORLD The combination of these three systems bring you the Strongest and Lightest construction available while also

providing unparalleled noise reduction, thermal insulation and durability. Protecting your investment is important to HEARTLAND. Laminated construction provides that protection in addition to offering peace of mind that you will be spending more time enjoying your family and travels than worrying about repairing your RV.

YOUR LAMINATED WORLD... Strength, Durability & Comfort BEYOND COMPARE!

LAMINATED ROOF SYSTEM

Page 5: Heartland Big Horn-2013 Brochure

Laminated Floor R-38 Heated, Enclosed & Insulated Underbelly Laminated SideWalls R-11 Laminated Roof R-34 Radiant Technology Insulated Caps R-38 Insulated Slide Room Floor R-38 Laminated, Insulated Bath & Bedroom Deck Pex Plumbing - Tested to -40°C / °F Dual Pane Window Option

• HEARTLAND ADVANTAGE

FOU

R SEASONS RVIN

G

R38 Radient Technology Insulation110 Volt holding tank heating pads

Insulated Main water line and 12V auto sensing heater line

• HEARTLAND ADVANTAGE

YETI PACK

When you want to open and close your slide-outs or power awning, level your coach or just turn the welcome light on without searching for the switch in the dark, you can easily accomplish all of these tasks easily with a few touches on your lincTM remote.

• Aluminum landing gear legs resist rusting and corrosion for long lasting, smooth operation.

• 9 inch Round foot pads on hydraulic landing gear legs have a compression area of 63.5 sq in per leg or 127 sq in total

• 6x9 inch Electric foot pads only have 54 sq in or 108 sq in total

2½ times FASTER than electric gearExtEnd

Hydraulic w/ loadElectric w/ load

REtRActHydraulic w/ loadElectric w/ load

Times Based on 12 inches of travel

52 Seconds2.26 Minutes

38 Seconds1.75 Minutes

HYDRAULIC LANDING GEAR

FASTER & STRONGER

Perfect for Short-Bed, Extended-cab trucks

FROnt cAP dESIGnthe fiberglass front cap for the BIGHORn is all new with sleek radiuses and design lines flowing through it. the Patented turning radius design is perfect for short-bed, extended-cab trucks!

88º 88º 88º 88º

CORNERING IN-TOWN or BACKING INTO CAMPSITES

88NOT

HING TURNS LIKE THE ORIGINAL

PATENT PENDING!

IN A SHORT-BED, EXTENDED CAB TRUCKACHIEVE 88˚ TURNING!ACHIEVE 88˚ TURNING!

BEWARE OF IMITATIONS!

˚

Page 6: Heartland Big Horn-2013 Brochure

KINGBED

70” x 80”

W/DPREP

BH 3010RE

Length: 34'8" Height: 12' 11½"Dry: 11,440 GVWR: 14,000 Hitch: 2,115

Length: 38' 7" Height: 12' 11½"Dry: 12,192 GVWR: 15,500 Hitch: 2,320

Length: 34' 5" Height: 12' 11½"Dry: 10,906 GVWR: 14,000 Hitch: 2,300

OPT. ISLAND

60” x 80”QUEEN

W/DPREP

BH 3070RL

W/DPREP

KINGBED

70” x 80”

BH 3370RK

Length: 36' 11" Height: 12' 11½"Dry: 11,615 GVWR: 15,500 Hitch: 2,375

Length: 38' 3" Height: 12' 11½"Dry: 12,226 GVWR: 15,500 Hitch: 2,580

Length: 36' 7" Height: 12' 11½"Dry: 11,180 GVWR: 14,000 Hitch: 2,115

W/D Prep /Closet

KINGBED

70” x 80”

BH 3455RL

Length: 37' 10" Height: 12' 11½"Dry: 11,775 GVWR: 15,500 Hitch: 2,310

Length: 39' 3" Height: 12' 11½"Dry: 12,115 GVWR: 15,500 Hitch: 2,350

W/DPREP

KINGBED

70” x 80”

BH 3570RS

Length: 39' 11" Height: 12' 11½"Dry: 12,438 GVWR: 15,500 Hitch: 2,115

W/DPREP

KINGBED

70” x 80”

BH 3610RE

Length: 39' 5" Height: 12' 11½"Dry: 12,406 GVWR: 15,500 Hitch: 2,265

W/DPREP

KINGBED

70” x 80”

BH 3670RL

Length: 40' 1" Height: 12' 11½"Dry: 12,320 GVWR: 15,500 Hitch: 2,425

KINGBED

70” x 80”

BH 3855 FL

W/DPREP

55” LCD TV

55” LCD TV

OptionalSofa and Recliner

KINGBED

70” x 80”

BH 3855 FL

W/DPREP

55” LCD TV

55” LCD TV

OptionalSofa and Recliner

KINGBED

70” x 80”

Pantry

ClosetW/D Prep.

BH 3685RL

W/DPREP

KINGBED

70” x 80”

BH 3585RL

W/DPREP

KINGBED

70” x 80”

BH 3260 ELITE

Note: Length defined as tow point (Ball coupler for travel trailers / King pin for 5th wheel trailers) to rear bumper. It does not include the rear ladder. Add 9" w/ Extended Pin Box

OPTIONS

EXTERIOR• 6Point“LevelUp”AutoLevelingSystem• MorydeHitch• PartialPaint(TwoCoices:Graphite,Mocha)• Slide-TopperAwnings• DualPaneWindows• GeneratorPrep• 5.5OnanGenerator(askdealer)• 2ndLowProfile13.5BTUFullyDuctedBedroomA/C(Standardon3855FL)

• ElectricPowerCordReelw/34´Cord(N/A3010RE)• HeatPumpOptions(askdealerfordetails)• YetiExtremeWeatherPackage• 11/2˝AcessoryReceiverINTERIOR• ElectricFireplace(ForcedOptionon3855and3010RE)• ConvectionOven• High-BackDeskChair• 32˝BedroomTV• CentralVacuumSystemwithFloorSweep• Large(2x2)4DoorRefer• ThreeSpeed,TemperatureControlFaninBedroom.orBathroomw/RainSensor

• BoothDinette• QueenBedIPOKingBed• TwoFoldingDinetteChairs• TwoStationaryDinetteChairs• ProgrammableSafe• TheaterSeating(3260,3570,3585only)

OptionalGraphite Partial Paint Graphics Package Optional

Mocha Partial Paint Graphics Package

StandardGraphics Package

Page 7: Heartland Big Horn-2013 Brochure

STANDARDS

• HANDCRAFTEDCABINETRY• GlazedChestnutCabinetry&Fascia• Amish-CraftedNaturalHardwoodCabinetDoorsw/hiddenhingesandDrawers

• AllCabinetFramesarePre-Drilled,andScrewedTogether-notstapled

• BalticBirchDrawerConstruction(RealWood)• DeluxeBall-BearingDrawerGuidesPATENTPENDINGFrontCapandFrame

DesignSPECIALLYDesignedandEngineeredForSHORTBEDTRUCKS• Allowsfor88°TurningRadiusonShortBed,ExtendedCabTrucks

• TrulyUniqueAerodynamicProfile• PaintedFrontCapEXTERIOR• HighGlossSidewalls• LincMultipurposeWirelessRemoteSystemw/LCDTouchScreenOperatesSlides,PowerAwning,FrontLandingGearandEntryDoorStepLight

• ABSHitchCover• EntryDoorMotionSensingOverheadLight• AutomotiveAerodynamicStyledRearCapw/LEDTurnLights

• BrushedAluminumRearLadder• OutsideStereow/iPodhookupUNIVERSALDOCKINGCENTER• 12VoltLight• ExteriorShowerwithHot&ColdWater• BlackTankFlushSystemHookUp• CityWaterHookUpwithHighPressureFreshTankFill

• ShieldedRG-6CoaxialCableHookUp• SatelliteHookUp(RoofORTri-Pod)• AllTanksPullHandles• WinterizationValvesLARGESTEXTERIORSTORAGEINIT’SCLASS!• OfferingOver140CubicFeetofStorage!• DurableDiamondFlooringwithSteelTie-Downs

• LargeInsulatedSlamBaggageDoors• UnobstructedPass-ThroughDesign• 12VLights• 1CableOutlet/110VOutletBEDROOM• Built-InClosetSystemFeaturingHangingClothes

Rods,RecessedShelvingandBuilt-inDresser• KingSizeBed(N/A3070)MemoryFoamPillowTopMattress

• TwoWindowsinSlideforBetterAirFlow(N/Ain3585)

• TallDresserw/4LargeDrawers• 6´4˝BedroomCeilingHeightThroughout• LevelFloorbetweenBathandBedroom• AdjustableReadingLightsOverBed

• DeluxeHeadboardDesign• PillowPackageandComforter• MassiveUnderBedStorage• Pull-outStorageDrawerinSteps• 32˝DeepBedroomElectricCableSlideRooms(MostModels)

WALLCONSTRUCTION• LaminatedFiberglassSidewalls• Double-WeldedAircraftQualityAluminumSUPERSTRUCTURECageConstruction

• DripRailw/DownSpouts• DeluxePowerExteriorAwningSTANDARDWINDOWFEATURES• DarkTintedSafetyGlassWindowswithUVInhibitor

• HugePanoramicRearBayWindow• HugePanoramicWindowsinDinette• VentilationSliderSideWindowsLAMINATEDROOFCONSTRUCTION• 5˝WeldedAluminumFrame• WalkableRoofDecking(3/8”)• One-PieceSeamlessEPDMRubberRoof• RadiusMetalRoofCapLAMINATEDFLOORCONSTRUCTION• Strong3˝AluminumFraming• BlockFoamInsulation• 3/8˝SeamlessDecking• Thermo-BoardLuanontheBottom• R-14LaminatedUpperDeckFloorFRAME&LANDINGGEAR• Strong10˝I-BeamFramew/RustProhibitiveCoating(12˝onLargerModels)

• HydraulicLandingGearJacks(NoSnapPinsRequired)

• HeavyDutyElectricRearStabilizerJacks(N/AwithSixPointAutoLevelingSystem)

TIRES&AXLES• CorrectTrackAlignmentSystem• Heavy-DutyE-Rated16˝Tires• AluminumRims• SpareTire• E-ZFlex™SuspensionSystembyDexterwithQuadShocks-fortheSmoothestRideAround

• 6,000lb.DexterAxleswithEasy-Lube™Hubs(7,000lb.Axleson3370,3570,3670,3455,3585,3610,3685,3855)

• 2˝x12˝Nev-R-AdjustBrakesbyDexter• MonogrammedABSFenderSkirts

UNDERBELLY• SeamlessCorrugatedUnderbellyMaterial• HeatedandEnclosedUnderbelly• HeatedandInsulatedHoldingTanks&GateValves

• FlexfoilInsulation(R-14)PLUMBING• Color-CodedPlumb-PLEX™WaterLinesw/10/25YearWarranty

• Quick&EasyWinterizationSystemTANKSIZE&LPGASSYSTEM• 75Gallons-FreshWaterCapacity• 135GallonsWasteWater-90Gal.Grey/45Gal.Black

• (2)30#LPbottlesw/AutoChangeOverPOWER• 65AMP/12VDCPowerConverter• 50AmpDetachableMarineCord• DualBatteryBox(1BatteryIncluded)• 110VExteriorElectricalReceptacles• BatteryDisconnectHEATING• SeamlessOnePieceIn-FloorHeatDuct• 42,000BTUFurnace(35,000BTUin3010REand3070RL)

• InsulatedIn-RoofAirConditioningSystemforMaximumEfficiency

• 15,000BTUAirConditioner• AirConditionedStoolRoomTOTALINSULATIONVALUES• Walls-R11*AllFormaldehyde-Free• Roof–R34Insulation.• SlideRoomFloors-RadiantInsulationR38Equivalent

• MainFloor-R38•UpperDeckFloor-R14MAINSLIDEROOM• 6´5˝CeilingHeight• HydraulicOperatingSystem• SelectorValvesforSlideRooms• DoubleSqueegeeSealsw/One-PieceWeather-proofFloorPan.

• 12VLights• CabinetsAboveSofaandDinette• HydraulicManualOverrideSystemENTERTAINMENT&CONNECTIONS• CD/DVDStereoSurroundSoundSystemwithSubwoofer

• ComputerDeskStation(mostmodels)• DecorativeGlassDoorInserts• 32˝,40˝,46or55”LCDHIGHDEFINITIONTV(DependsonModel)

• Pre-wiredforWinegardTrav’lerSatelliteSystem

INTERIORSTANDARD• All-in-OneMasterControlPanelwithDSIWaterHeaterSwitch,TankLevelMonitors,SlideSwitchesandLightSwitches

• “WelcomeBackLight”• Day/NightShades(nightshades/BDRM)• HardwoodEntryHandle• CustomSlideOutFascias• Oil-RubbedBronzeLightingPackageLIVINGROOM• HighBackRocker/Gliders• UpgradeHide-a-BedSofaw/AirMattress• 110VCeilingFanwithLightKitAPPLIANCESANDLIGHTING• 8Cu.FtRefrigeratorwithHardwoodDoorInserts

• 3-BurnerCookTopw/Oven• 30˝MicrowaveOvenOvertheRange• BoutiquePullOutSprayerFaucetinKitchen• 12Gal.WaterHeater(Gas/ElectricDSI)KITCHEN• RecessedLEDLighting• RealSolidSurfaceCountertopsw/BullnoseEdge

• BeauFlorResilientFlooring• 34˝DeepResidentialSizedCabinets• ToeKicks(mostmodels)• ResidentialSize,StainlessSteelKitchenSinkw/MatchingSolidSurfaceSinkCovers

• 22˝DeepResidentialSizeDrawers• CustomCraftedDinetteTableand2Chairsw/built-instorage

• Large,DeepPantry• ThreeSpeed,TemperatureControlFanw/RainSensor

BATHAREA• 6´4˝Bath/BedCeilingHeightThroughout• BeauFlorResilientFlooring• SolidSurfaceCountertopwithundermountsinkandmatchingsinkcover

• LargeMirroredMedicineCabinet• LinenBaseCabinetStorageSHOWER• 1-PieceFiberglassShower(Mega/MiniMegaWhereAvailable)

• ElegantGlassShowerSurround• DomedSkylightOverShowerCOMMODEROOM• PowerRoofVentilation• Dual12VLightswithSoftLightingLenses• PorcelainCommodew/FootFlush• RecessedStorageShelf

Lass

o

Bron

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NEW

cam

elot

Suns

et B

ay

Floo

ring

• HEARTLAND ADVANTAGE

DURA

BLE,

RESILIENT NON-SLIP FLOORING

Page 8: Heartland Big Horn-2013 Brochure

Product information is as accurate as possible as of the date of publication of this brochure. Due to Heartlands commitment to continuous product improvement - floorplans, materials, components, features, specifications, options, etc. are subject to change without notice or obligation to Heartland Recreational Vehicles. Product information and specifications apply to coaches beginning with serial number 258077 Tow Vehicle Caution: Owners of Heartland recreational vehicles are solely responsible for the selection and proper use of tow vehicles. All customers should consult with a motor vehicle manufacturer or their dealer concerning the purchase and use of suitable tow vehicles for Heartland products. Heartland disclaims any liability or damages suffered as a result of the selection, operation, use or misuse of a tow vehicle. Heartland’s limited warranty does not cover damage to the recreational vehicle or the tow vehicle as a result of the selection of the tow vehicle. See your nearest Heartland dealer to review a current model. 50,000 Litho 12/12

Over 40 men and women located in a dedicated facility servicing our customers every day. With a dealer network of over 400 locations across the U.S. and Canada, you’re never far from an authorized Heartland dealer.

HEARTLAND CUSTOMER SERVICE

WE’VE GOT YOUR BACK!

STOP

VENDOR DIRECT

800#CALL DIRECT FOR DIRECT RESULTS!TOLL FREE & WARRANTY PHONE NUMBERS:

In an effort to offer the best possible customer service, we are providing you with the warranty phone numbers of our most common vendor partners so

you may work directly with them to more quickly handle service issues. Check the brand name on the product to determine the correct vendor.

LIPPERT ................1-866-524-7821(Frames, Axles, Jacks, Hyd. Slide-Out Systems, Trail-Air, (Seat Tech - Furniture))

DEXTER AXLE ........ 1-574-295-7888(Axles) Not toll free.

DOMETIC ................. 1-800-544-4881(Refrigerators, Air Conditioners, Awnings, Com-modes)

NORCO .................... 1-800-347-2232(Elect. Slide-Out Systems)

SHUR-FLOW ............ 1-800-854-3218(Water Pumps)

THETFORD .............. 1-800-543-1219(Commodes)

KIB ........................... 1-800-250-7051(Monitor Panels)

TREDIT TIRE ........... 1-866-443-9907(Nankang/Mission/Winland, Tires and Wheels)

A.S.A. ....................... 1-800-688-3135(Jensen Audio & Video Products; Electronics)

PROGRESSIVE ....... 1-269-781-4241(Power Convertors) Not toll free.

CHENG ..................... 1-877-294-8997(Power Convertors)

ATWOOD ................. 1-866-869-3118(Furnaces, Water Heaters)

SUBURBAN ............. 1-423-775-2131(Furnaces, Water Heaters) Not toll free.

SWAN ....................... 1-800-228-7926(Black Tank Flush System)

B & B. ....................... 1-574-259-7838(Black Tank Flush System) Not toll free.

FLAIR ....................... 1-574-534-2163(Furniture) Not toll free.

SEAT TECH ............. 1-866-524-7821(Furniture)

ONAN ....................... 1-800-888-6626(Generators)

DIMPLEX .................. 1-800-668-6663(Electric Fireplaces)

HAIER ...................... 1-877-461-4788(Beverage Coolers)

CAREFREE .............. 1-800-622-3230(Awnings)

DEKA ....................... 1-800-439-6694(Batteries)

WHIRLPOOL/ MAYTAG ...1-800-545-9086 Prompt 5(Ranges, Refrigerators)

NORCOLD ............... 1-800-543-1219(Refrigerators)

This list is provided for your benefit, so that you can quickly speak to the product manufacturer directly. If you prefer to work through Heartland’s Network of Authorized Dealers and need assistance in locating your

nearest dealer or authorized service center, feel free to contact Heartland Customer Service at 877-262-8032.

We provide a convenient sticker in each coach listing the warranty phone numbers of our most common vendor partners so that if you choose to, you may work directly with them to more quickly resolve issues or obtain replacement items.

Call Direct, Fast Results!800# LABEL IN EVERY HEARTLAND

Heartland Recreational Vehicles1001 All-Pro Drive • Elkhart, IN 46514 • 574-262-5992

Your Authorized Heartland Dealer:

Visit HEARTLAND on:

• HEARTLAND ADVANTAGE

GR

EEN

MAN

UFACTURING PROCESSESTOP

TO

WING PERFORMANC

E

TOP

TO

WING PERFORMANC

E

www.HEARTLANDRVS.com

Experience:Product Walk-Through Videos

Side By Side ComparisonsFeature Videos • Photo Galleries

Virtual 360° ToursDetailed Floor PlansNews • Testimonials

Dealer Locator • Owners Club Customer Service • Service Locator

and More at our Informative Web Site

Community. Convenience. Close-to-home. Where you purchase your recreational vehicle is ultimately your decision but Heartland urges you to consider buying at your local dealer. Dealers are part of your community, providing jobs and contributing to your local economy. These dealers are under obligation to provide warranty service for products they sell, but are not legally required to service products purchased from other dealers. At some point, you may need to return to the dealer you buy from - why not stay close to home? After all, home is where your Heartland is!

BENEFITS OF PURCHASING YOUR RV LOCALLY:• You enjoy valuable relationship building with Dealer Representatives, close to your

home, who will explain the features and benefits of the product.

• You receive a full product orientation prior to delivery, which includes hands-on directions for many of the coach’s systems and functions. You are also introduced to the Dealership’s Service/Parts/Warranty personnel who are at the ready to help you with any issues you may encounter, now and in the future.

• You enjoy customer PRIORITY. Dealerships generally service their purchasing customers first - others may experience long delays and miss opportunities to use their RV. What is it worth for you to have a dealership’s full attention and motivation to satisfy you when you need service – in a timely manner?

• Valuable TAX dollars and jobs stay in YOUR community which pays for your roads, schools, police and fire departments.

DON’T UNDERESTIMATE CUSTOMER SERVICE AND PERSONAL CARE!For Canadian Residents: If you purchase an RV out-of-country, there are additional fees, taxes and inspections that must be met before bringing your product home. Your local Canadian dealers are experts in these provisions.

Big Luxury ...Big Value ...

• FOR ADDITIONAL INFORMATI

ON

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artlandrvs.comHEARTLAND PROUDLY PARTNERS WITH

THE HIGHEST QUALITY VENDORS in manufacturing our recreational vehicles: