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Newsletter: Spring 10 www.heated.ac.uk Regional networking events Employers give their views HEaTED engagement in practice A FULL course list for Spring 2010

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Page 1: HEaTED Spring 2010

Newsletter: Spring 10

www.heated.ac.uk

Regional networking events

Employers give their views

HEaTED engagement in practice

A FULL course list for

Spring2010

Page 2: HEaTED Spring 2010

New

sletter: Spring 10

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I do not need to tell you that theseare difficult times, not only inHigher Education but for the wholeof the UK workforce.We have tomove forward positively and we haveand are doing so. I have been soimpressed by the energy andenthusiasm that has been generatedfor the HEaTED initiative anddelighted by the huge range ofactivities and subsequent support thatthere is for what we are trying to do,not just for Technical Specialists butfor the whole of HE. After all, we areall in the same boat with all of our HEcolleagues and need to work closelytogether as fellow professionals andpartners.

At long last this is no longer a HEissue alone but a wider UK capacityand development issue for theTechnical workforce and thecontribution made to UK wellbeingand success. Lord Sainsbury recentlyheld a seminar in London to begin toaddress the UK wide issues and I ampleased to say that HEaTED wererepresented at that event by MattLevi, our executive director.However, we in HE recognise thatwhile wider political developmentstake their course that the need to pushforward with our own immediate

message in HE and the delivery ofworld class technical and educationalservices whilst being delighted towelcome colleagues from othereducational institutions across theUK Educational spectrum, which iscrucial now.

What can you do? Engage – if your HEI is a member,look at the services available andgive us your feedback. Please tellyour colleagues. If your HEI is notyet a member please do not feelexcluded, you can still contribute.A conversation with your HR andStaff Development colleagues willhelp spread the message, and youare encouraged to talk to us atHEaTED. The simple fact is that if we(UK Higher Education) do not graspthis opportunity we will lose it andeveryone working in HE and widerwill regret that in the not too distantfuture. Please engage and contribute,we cannot do it without your support.Together we could have a top classdevelopment service for TechnicalSpecialists working in UK Educationfor the foreseeable future.

Please make your voices heard.

Professor Keith Burnett

It’s tough out there...

Professor Keith Burnett, Vice-Chancellor of Sheffield Universityand Chair of HEaTED makes it clearthat we all have a role to play ininfluencing the future of HEaTED.

“The simplefact is that ifwe do notgrasp thisopportunitywe willlose it”

www.heated.ac.uk

Dear Colleagues,

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Despite the recession things forTechnical Specialists in HE andacross the UK are looking positive.In Higher Education we haveestablished a presence nationallyand locally. We have 63 HEImembers with more knockingat the door.

Our new web site has been widelyapplauded, the employers survey isextremely positive, we have a new re-gional co-ordinators network to pro-vide our clientele with a local sourceof expertise, courses on offer havenever been more extensive (currently220 on offer), CPD is taking off acrossthe UK and we are receiving supportand recognition from colleagues inSchools and FE Colleges.

Our conference on 30th June inLondon is a wonderful opportunityto bring together for the first timeeveryone interested in taking theHE and Education Technical agendaforward.

We are not alone and are discoveringmany friends and alliesas we send our message across theUK HE communities, everyone hasbeen so supportive.

Our key core events have been wellattended and we are fast developingan alliance out there as colleaguesfrom across the sector grapple withthe difficulties and work enormouslyhard to make this unique opportunitysucceed. Please support us and getinvolved in whatever way you can,your contribution will make adifference, we won’t get a better oranother chance like this.

Get up to date with Matt

“63 HEmembersand moreknockingat thedoor”

If your noton the list…

Well over 700 of you are (onthe HEaTED mailing list that is)with new colleagues joiningevery week.

This discussion list is fortechnical/specialist staff in HigherEducation Institutes as well asthose that support them. It’s aplatform where colleagues whoshare a common interest, join alist and use email to talk to oneanother. Belonging is like sittingin on a discussion. You can joinin the talk, or you can just listen.

To post to the list you shouldfirst join by [email protected] then send comments,questions, etc. to all the membersof the list, simply send an emailmessage to:[email protected].

The list is also used by theHEaTED team to disseminate awide variety of information,including regular courses updatesand details of new HEaTEDinitiatives.

HEaTED Autumn Newsletter 09

In his regular slot Matt Levi,HEaTED Executive Director givesa two minutes summary of allthings HEaTED since the winternewsletter back in November.

Page 4: HEaTED Spring 2010

Employers give their views...New

sletter: Winter 09

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Just about all organisations taketime to find out what their peoplethink. Indeed HEaTED hassuccessfully run its own ‘employeesatisfaction’ survey on two occasionsnow, once in 2003 and then lastyear, the results of which have reallyhelped steer the direction of ourservices to technical staff.

However if we are to deliver a rounded service to thesector we need to make sure we add value not just tostaff but employers themselves. It was with this in mind thatthe very first survey of the views of UK Universities on howtechnical skills are developed was recently launched withthe final report just about to be published. Here is a sneakpreview of some of the findings from the 74 employers thattook part...

On average 85% of HEI’s across the sector take a strategicand corporate approach to the development of theirpeople. However, this does mask some variation by size ofinstitution with interestingly the small institutions seeing suchstrategic thinking as being most important (91%), andmedium sized institutions reporting the lowest levels of staffdevelopment strategy (76%). Broadly speaking the larger the institution the more likely itis that technical staff will be referenced and catered for.In fact within the largest institutions over 50% of strategiestalk about technical staff training needs specifically. This isless likely to be the case as institutions become smaller withstrategies perhaps talking about general skill areas ratherthan particular staff groups. There is generally encouragingfeedback from the sector in what amounts to the first realtest of the impact of HEaTED since it was formed some 24months ago. Overall 77% of respondents are members of

HEaTED with the highest density of membership (100%)amongst the very largest institutions.

It is great to hear that 68% of respondents regularly usethe HEaTED Jiscmail list to share ideas and solutions todevelopment challenges, and of those an encouraging77% find it a genuinely useful resource. The developmentof a national web site for technical staff, and those thatsupport their training, is extremely popular with its recentcreation supported by 97% of respondents. Of those that hadseen the new site 78% found it a useful resource with the siteappearing to be more use the larger the institution. Trainingand development information is seen as being the mostuseful aspect to the web resource, in addition to conferenceand event information and ‘technical resources’. Largerinstitutions seemed to particularly value careers advice onthe web, the opportunity to add personal profiles to assist inthe recruitment process, and specialist areas. Smallerinstitutions valued the ‘technical resources’ and an areahighlighting job and experience opportunities abroad.In terms of the services provided by HEaTED, ‘specialisttraining workshops’ seem particularly popular withrespondents, 78% say they find them useful. However, insmall institutions nearly a quarter of respondents had notheard of the website, so there is more work to be done here.

The training needs analysis aspects of HEaTED nationalsurvey is viewed as beneficial by 67% of people, particularlyin the larger institutions. 58% of respondents feel the‘national technician’s qualification framework’ isa good development, with fairly significant variation from73% in largest institutions to 37% in medium sized institutions.

Even though the annual conference has only run once so far,with a second planned for Summer 2010, it is viewedas an important opportunity by 65% of people, especially bythose that come from the smaller institutions that may haveless chances to network and share ideas. Similarly,the ‘virtual learning environments’ are seen as particularlyuseful by respondents from smaller institutions.

38%

43%

12%

0% 0% 0% 0% 0%

20%

40%

60%

less than 5%

5% - 10% 11% - 20% 21% - 30% 31% - 40% 41% - 50% Over 50%

% o

f tot

al re

spon

ses

Approximately, what percentage do technical staff make up of your total workforce?

74% 65%

100%

77%

26% 35%

0%

23%

0%

20%

40%

60%

80%

100%

Small Medium Large All

% o

f tot

al re

spon

ses

Number of staff

Is your University a member of HEaTED?

No Yes

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Regional Networking events

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The format of these events has beendesigned by regional committeespopulated by representatives (staffdevelopers and technical managers)from relevant institutions. A pilot‘Networking event for Managers ofTechnical Staff in Universities in theNorth West’ took place on Friday26th March. The aim of the event wasto enable technical managers to meetand network with colleagues doingsimilar work in other North WestHEIs, and to consider whether anyfuture additional regional eventsmight be useful to support technicalstaff and manager development.

The attendees gave feedback onwhat they thought would be the mostuseful type of regional events andhow to develop these. As a directresult of this event a North Westtechnical managers forum, anddiscipline specific forums are goingto be setup. Enough interest wasshown in a regional skills consortium,where managers and technicians will

populate a regional database listingthe specific technical skill sets withintheir workforce to inform regionaltraining events, for this also to betaken forward.

The event also highlighted that manymanagers thought the developmentof technical apprentiships was of vitalimportance to address the problemsof an ageing workforce, and HEaTEDhave now entered discussions withthe National Apprentiship Service todevelop a one day conference fortechnical managers, and HR contacts.Other similar regional events are inthe pipeline, the next networkingevent is going to be held at BathUniversity on the 11th May, whilst adate has yet to be set for one in theEast Midlands. A series of technicians‘open days’ is being planned foruniversities located along the M62,where technicians from similardepartments can visit to meet othertechnicians and observe how differentinstitutes work.

“HEaTED havenow entereddiscussionswith theNationalApprentishipService todevelop aone dayconferencefor technicaland HRcolleagues”

University of Central LancashireChester University University of CumbriaHarper Adams UniversityLiverpool University,Liverpool Hope University

Liverpool John Moores UniversityManchester UniversityManchester Metropolitan University

Lancaster University Leeds UniversitySalford University

‘Networking event for Managers of Technical Staff in Universities in theNorth West’ was attended by over sixty technical managers from:

In conjunction with the regional co-ordinators HEaTED has started toroll out a series of regional events.

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A life in the Arts

So Richard what does yourjob entail?The Students that I work with comefrom all the Departments within thecollege, and from all levels ofeducation that are offered here.So this means that I work withundergraduates, post graduates andalso research students, the range ofexperience, expectation andrealisation can be very varied. In themain, I teach students how to realisetheir work through process.This can range from how to mixplaster at one end of the scale to lostwax casting, that is casting objectsinto Aluminium and Bronze, at theother. In between these two extremesI instruct and support students in theuse of materials such as wax, plasterand concrete. The flexibility of thesematerials, for example, means thatstudents can be shown how to model,reproduce objects and makeconstructions.

With lost wax casting there is alwaysfinishing work to be carried out oncethe piece is in metal, and most of thatis done here in the Foundry. As withall of the stages of the casting processinstruction is given to the student sothat it is a very much hands onexperience for them.

Your working environment looksfascinating? I work in the Foundry and CastingWorkshop, this is an area that isdivided into four distinct areas.The largest is the 'Casting area'. In thisspace the material most commonly

used is a plaster. Plaster can usedas a material in its own right i.e. formodelling etc, but in the main it ismost commonly utilised in the makingof moulds or casts. (Moulds being themeans to reproduce an object andcasts being the reproduction).Moulds made here are not just limitedto those made of plaster, however.Rubbers, such as hot-melting typesand cold curing silicones are alsoemployed as are materials likeAlginate ( the same material thedentist uses to make an impressionof your teeth.)

The second largest space is the 'Waxarea' where we employ the age oldprocess of 'lost wax' casting. Thisrequires a mould of an object to bemade of wax, being a material thatwill burn away easily leaving noresidue inside a mould. The space leftby the burnt out wax is then replacedby liquid metal. However noteveryone is interested in taking theirwork through wax to metal, andprefer to use wax as material in itsown right. With a little ingenuity andpractice wax can take on some of thecomplexities of a material notdissimilar to that of paint, it can alsobe a versatile modelling medium.As a result this is a popular area withstudents from all areas anddisciplines.

The third room is the 'Furnace area' .The activities in this area are dividedinto those of hot and cold metalworking. The hot side is where moltenBronze and Aluminium are poured

into previously prepared investmentmoulds. The cold working area iswhere the finishing of Bronze andAluminium casts takes place with theuse of electric, air and hand tools.The fourth area is dominated by alarge gas and electric kiln, that we usefor burning out the investment moulds( in preparation for metal pouring)This area also has two gas hearths,which we use in the patinationprocess of Bronze, a process wherebya finished bronze is heated and thenchemicals are applied to surface,creating a range of colourationtechniques.

There is also a sandblasting machinein this space, which is mainly used forcleaning up freshly cast metal work,but students also employ its servicesas a machine for etching the surfaceof dry materials.

Richard Slatter is a technician at the world famous University of theArts (UoA) in London. You may not have heard of UoA but probablydo know many of the famous design institutions that make up thiscreative powerhouse such as Chelsea College of Art and Design, theLondon College of Fashion and Central St Martins College of Art andDesign. In the second of our ‘day in the life of’ series Dr MichelleJackson, Heated Skills Development Manager chats to Richardabout how on earth he managed to get where he is today holdinga hammer against a bronze head...

“It’s more asituation ofhaving to adaptand adjustprocesses andmethods to suit astudent’s creativepractice.”

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Describe a 'typical day' for you?A days work for me usually involvesall four areas of the Foundry andCasting workshop. So that could beteaching students in how makemoulds and casting objects in anynumber of materials. Preparing workto be taken through the metal castingprocess, the metal pouring itself (aday long process) and of course thefinishing of rough castings (which cantake many weeks.)

So I don't have a regular type of dayas such, it’s more a situation of havingto adapt and adjust processes andmethods to suit a student’s creativepractice.

How did you get where you aretoday?I studied at Chelsea as BA(Hons) FineArt student specialising in Sculpture,and that's where my interest in castingbegan. A post became available atChelsea for a general 3Dtechnician firstly part time, thendeveloping into a full time role.About three years ago when I wasworking as Metalwork Technician aposition became available that I wasasked if would be interested in, that oftechnician in the then, very new,Foundry here at Chelsea. This was a bit of a turning point forme, as not only did it bring together

aspects of my skill base as aTechnician, but helped my professionalpractice as an artist as well.

How has the University helpedyou develop? In the years when I was a 3Dtechnician specialising in metal I waskeen to develop my skills and took anumber of evening courses to furthermy knowledge and understanding ofwelding. After a couple of years ofdoing this the University agreed to letme have a day release to further thisaim. I continued with the eveningcourses also and in time earnedBritish Standard qualifications inTungsten Inert Gas Welding as wellas Manual Metal Arc and otherqualifications in Metal Inert GasShielded welding. These skills provedto be influential later on, So yes, theUniversity has helped me developmy career, which has been fantastic.

Where do you see yourself goingfrom you current position?I am currently putting together aproposal for the Foundry Fellowship.The Fellowship has been going forabout two years, during which periodwe have had four different fellows,a Professor, a Senior Lecturer and twoAlumni. If my application is successfulit will mean that I will be able todevelop my Sculpture/Research

practice as Staff development.This will in turn enhance the StudentExperience as part of the Fellowshipbrief is to interact with the studentbody working within the foundry.

What are the best and worst bitsof your job?The best thing about my job hasto be working in such a creativeenvironment, with veryknowledgeable people. This alliedto a purpose built set of workshopsdesigned by the people who runthem.

The more frustrating aspects of the jobare quite often linked to project briefsthat are decided without (or with verylittle) involvement of the technicalstaff. As a consequence theseprojects, which are quite oftenresource hungry and time challenged,are not always as successful as theymight be.

What is the most unusual thingyou have had to do in you job?Well quite a large proportion of ourstudents come from fine art, so youcan imagine we do get someinteresting requests. We had a studentquite recently who persuaded BritishOxygen Company (BOC) to bring avehicle containing liquid nitrogen onsite. The then slightly bemused BOCmember of staff was asked to freezequite a large quantity of bread doughas it sagged through a sea trawlingfishing net. While it was frozen wehad to then rush into the workshopand make a plaster mould around it.The dough was then removed andreplaced with liquid wax. Just anotherday at the office really!

Have you made use of HEaTEDResources?I have only relatively recentlybecome fully aware of HEaTED andwhat it represents, having a resourcewhere technical staff can sharespecialist information, discussconcerns and ideas seems to me likesomething that could be mutuallybeneficial to all concerned.

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HEaTED Engagement in practice

26 Technical Staff representing at least 11 technicaldisciplines recently chose to gather in an IT Lab at theUniversity of Hertfordshire to 'engage' with HEaTED.But what exactly does 'engage with' mean?

The Cambridge Online dictionary says to 'interest someonein something and keep them thinking about it' - and thatwas our aim - not just to tell people about HEaTED but toget them finding their way around the website and VLE,using the resources and, most importantly, thinking abouthow they can contribute.

A joint venture between HR Development and the Faculty ofHeath and Human Sciences Technical Managers, the sessionbriefed those that attended on the key elements of HEaTED;

the survey results for UH and the plans for the future.Staff were then given a series of activities and tasks toperform as a way of introducing them to the websiteand VLE and all that it offers. Feedback was very positive- some even enthusiastic! Discussion topics were added tothe forum section, real jobs were matched with roleprofiles and a number of people showed an interest intaking up knitting (see the courses section!)! There werealso some useful points for improvement raised whichwill be fed back to the HEaTED Team because we knowthey listen!

The next step is to keep the engagement going byencouraging UH technical staff to attend the conferencein June - we hope to meet you there.

“Feedback was very positive -some even enthusiastic!”

Helen Charlwood Development Facilitator at theUniversity of Hertfordshire talks about how to getcolleagues more engaged with the great resourcesHEaTED has to offer.

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It is mainly aimed attechnicians usingmicroscopes especially inschools and teaching labs inuniversities, however othersworking with microscopesmight find it useful.

Derek Sayers who runs the coursetalked to Michelle Jackson about it.

What do you think people get out ofthe course?Most of the delegates I spoke to seemto be working in teaching labs wherethey are confronted with minorproblems on microscopes, many ofthem could be corrected by routineservicing . The course hopefullyshowed them how to carry out agood service and overcome the minorproblems. Nothing is more annoyingthan having a minor fault, notknowing how to put it right andhaving to call in a service engineerthat can be expensive

What did they enjoy most?I presume it was pulling a microscopeapart and knowing that at the end ofthe Course it would be working again.

Some delegates became so confidentthat they stripped down a bigmicroscope that had not worked foryears, and although they did notfinish it by the end of the course theyfelt they could complete the rebuild(they have not contacted me since soI feel sure they were successful!)

Why are you well placed to runthe Course?I have my own company RecoLaboratory Services that has beenservicing, repairing, and selling

microscopes and other laboratoryequipment since 1975.

During that time we must haveserviced/repaired thousands ofmicroscopes from mainly teachinglaboratories. The microscopes wehave worked on date back to theearly part of the 19th Century (westill carry spares for some of thesemicroscopes). During this time wemust have come across practicallyevery type of microscope problempossible.

Servicing and MaintainingRoutine Optical Microscopes

“Veryinformativecourse andfriendlyapproachabletrainer”

This course tackles the basicsof microscope servicing andmaintenance. It includes an introductionto basic microscope design, how to usethe microscope correctly, how tomaintain microscopes and some tricksof the trade.

Over 250 different development events are now available on the HEaTEDwebsite.We try to highlight a couple in each newsletter to give a flavour of thediversity of opportunities available to your technical staff. Information on this andall other courses and workshops is available on the courses section of the HEaTEDweb site.

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HEaTED & Lord Sainsbury

HEaTED invited by Lord Sainsbury to help exploreoptions for developing a Registered Technicianframework.

Lord Sainsbury has been asked by Lord Mandelson toexplore with key stakeholders whether it would bedesirable to develop a Registered Technician frameworkand Matt Levi on behalf of HEaTED was invited to attenda key stakeholers event to pursue this.

Last year’s government White Paper, ‘Skillsfor Growth’, highlighted the economic need fora new “modern class of technicians” and putforward a number of important policies formeeting this need.

As part of this work, Lord Mandelson has askedLord Sainsbury to explore with key stakeholderswhether it would be desirable to develop aRegistered Technician framework to ensure thattechnical education and training meets the needs ofemployers, that high standards are maintained andthat recognition is given to those working at this level.The meeting which was held in London on the 23March – jointly sponsored by the Department ofBusiness, Innovation & Skills (BIS) and Departmentof Health – is a first step in this engagement process.

The meeting was addressed and attendedthroughout by the RT Honourable Pat McFaddenMP, Minister for Business, Innovation and Skills.Organisations represented other than HEaTEDincluded the NHS, Association of Colleges, SEMTA,National Apprenticeship Service, Cogent SectorSkills Council, IBM Europe, Engineering Council,Rolls Royce, BIS, Royal Society of Chemistry andUnilever to name but a few. As a result of theunanimous support for this initiative received at themeeting it has been decided to proceed with theestablishment of a Technician Council who will thentake on the responsibility for developing aprofessional registration scheme for technician’s.

Matt will be working closely with colleagues on takingthis exciting national initiative further.

A HEaTED development workshop tobring together interested parties hasbeen very well received and is inconstant demand in new regions.

Its success has been based onbringing together Higher EducationHR and Staff DevelopmentProfessionals with TechnicalManagers and Specialists.

The workshop not only brings tolife the many HEaTED initiatives butis an important feedback loop forattendees, who hear aboutdeveloping best practice in other

Universities, and for HEaTED inhearing what customers want fromus. So far events have run in Sheffield,Birmingham, London, Newcastle andNewport, with the next one plannedfor Wolverhampton on June 16th.The workshops, so far run by MichelleJackson or Matt Levi, pack in a massof material and ideas as to how tomake HEaTED work for memberslocally and how to get fantastic valuefrom those valuable membershipsubscriptions.

HEaTED are happy to respond torequest for ‘Nuts and Bolts’ in your

area or at your Institution so contactMichelle or Matt via the HEaTEDweb site.

‘I now get it – this isa 2 way process andwe need to get peopleengaged locally if weare going to get thisto work. I am soimpressed as towhat is available’

Building things together,with ‘Nuts and Bolts’

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HEaTED - working locally

To address this HEaTED has appointed seven regional HEaTED co-ordinators,drawing from both the staff development community and people withresponsibility for managing technicians.

During our travels, we have metpeople from many differentinstitutes around the UK, andfeedback from them has told usthat for the HEaTED project to besuccessful it needs to be workingat a regional level as well as anational one.

HEaTED is striving to provideresources that are available to allits members regardless of theirlocation. In particular the provisionof courses and workshops in differentareas needs to be addressed, as oftenthe cost of travelling andaccommodation on top of the costof the events themselves proveprohibitive.

One of the underpinning beliefsof HEaTED is that the solution to theproblem of providing specialisttechnical training lies within thetechnical workforce itself.

It is estimated that there are currentlybetween 30,000 – 40,000 techniciansemployed in HEIs, many of whichhave gained a vast repertoire of skillsand knowledge during the course oftheir careers. The HEaTED projectscore mission is to gain the directinvolvement of these skilledtechnicians and specialists in theproject as users and, crucially, asproviders. Doing this on a regionalscale makes these resources far moreavailable to all.

Another benefit to working togetherlocally means that if there arecommon technical training needswithin different institutes in particularregions it becomes cost effective toput on combined training events.Whereas it would be unviable for oneinstitution to carry the cost of trainingonly a few technicians in a particulartechnique, bring 15 other techniciansfrom nearby institutes together with

the same training need and the costof training becomes much moreaffordable.

The environment in which sometechnicians work can mean that theycan be quite isolated in terms of whatthey do for a job. For example theremay only be one NMR technician ina particular institute. The opportunityfor such technicians to learn fromothers is virtually zero. However givethese technicians a platform uponwhich they can meet and talk to othertechnicians in their field of work andsuddenly they feel a lot less isolated.

“HEaTED has so far appointedseven regional HEaTEDco-ordinators, drawing fromboth the staff developmentcommunity and people withresponsibility for managingtechnicians”

Regional Coordinators take shape...

These ‘ambassadors’ will providea central communication focus pointfor institutes in their regions, feedingback to other relevant regionalnetworks and playing a crucial role inthe promotion and organisation ofregional HEaTED activities. They willraise the HEaTED profile andcommunicate with the wider public.(Some regions not yet covered.)

South WestMark Lane(Bath)

[email protected]

South EastKevin Botto(Chichester)

[email protected]

North WestSally Shelmerdine(Manchester)

[email protected]

North East (South)Jane Ginniver(Sheffield)

[email protected]

North East (North)Linda Robinson(Newcastle)

[email protected]

LondonAndrew Taylor(formerly UCL)

[email protected]

Midlands (West)Nick Gallagher-Hughes(Harper-Adams)[email protected]

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www.heated.ac.uk

New

sletter: Spring 10

HEaTED websiteWe have lift off on the new website - www.heated.ac.uk. The sitebrings together in one place all ofthe material that relates to theproject and now features...

Project Background– who we are,how we got to where we are

News– about ongoingdevelopments and facilities

Events – forthcoming eventsorganised by ourselves and alliedorganisations

Skills Courses– over 240 skillscourses available for booking

Online Survey 2009– both asummary and the full report fromthe recent survey

Contact Information– our maincontacts

Newsletters – all the back issuesin one place

and...Technical Specialist resourcesDiscussion Forums

We are delighted with the new siteand hope that you find it attractiveand, more importantly, useful.You can be assured that over theforthcoming weeks and months thesite will continue to progress. If youhave any queries or suggestionsabout the website we would welcomeyour comments so don’t hesitate tocontact us:[email protected] [email protected]

The London conference presents an opportunity to explorethe challenges faced by technicians and those that haveresponsibility for their development, by providing theopportunity to explore key issues, meet one another andshare perspectives. Key note talks including Alison Johns,Head of Leadership, Governance and Management at theHigher Education Funding Council for England complementmore local practice sharing to offer a rounded daysdevelopment.

•assess the challenges of a changing HE environmentand the key role technical staff have

•explore how to save time and money, and improvesafety in laboratories by, considering sustainabilityand environmental impacts

•examine ‘1001 reasons to take up CPD before youdie’ – the issues, the detail and how to engage

•consider options for technicians and specialist staffcareer development

•network about sharing best practice and individualexperiences of managing technical staff & resources

Technical skillsfor the next decade

To reserve your place and see the full programmevisit the heated web site.

Page 13: HEaTED Spring 2010

Run by Dr Ron Croy, Reader in Plant Biochemistryand Molecular Biology, Durham University

This highly successful course, established in2003, has been designed to prepareacademics, technicians, facility managersand industrial scientists with little or nobackground in biology or microbiology.

The course takes into account and informs participantsabout current legislation and recommended practicesgoverning work with potentially hazardous biologicalmaterials and microorganisms. It features professional-quality, multimedia presentations, practical hands-onsessions, laboratory demonstrations, workshops anddiscussion sessions. There is ample opportunity to meetand discuss specific biosafety situations with the coursecoordinators who are experienced biologists andmicrobiologists, knowledgeable in many aspects ofbiological safety.

A unique aspect of this safety training course is the practicalsessions where participants experience first hand thepracticalities of handling microbiological materials underexpert guidance.

The basic 2-day course covers a broad range of topics frombasic microbiological principles and techniques, legislationand risk assessment for the use of biological andmicrobiological materials through to the design, equipmentand use of containment laboratories for handlingpathogenic materials.

The courses are suitable for staff at all levels from researchscientists, technicians and managers to under- and post-graduate students and do not require prior qualifications.The courses are customisable to meet the needs andsystems of organisations and companies; discussion withthe course coordinator is an essential first step towardsthe creation of biological safety training courses ‘fit forpurpose’ and specific for staff training.

More intensive training in specialist aspects of biologicalsafety can be also be provided including centrifugation,microbiological safety cabinets, autoclaving, animal cellculture and containment work.

13

“If you’re aHEaTED memberyour workshopfee is discounted!”

Biological and Microbiological Safety

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www.heated.ac.uk

HEaTED/ IST Courses:New courses and up coming courses

New courses

BiologicalAn Introduction to the Theory and Practice ofmolecular BiologyMolecular Biology workshop part 1 Molecular Biology workshop part 2 Protein Expression and Purification TATAA Biocenter qPCR Training Course qPCR Data Mining –How to get the most out of your qPCR experimentBiobanking Automation and Storage BootcampStem Cells: A Pathway Through the MazeIntermediate Liquid Handling BootcampLeeds Ion Channel Workshop 2010online Histotechnology course

ChemistryResearch Methods for Heterogeneous Catalysis Intermediate Liquid Handling Bootcamp

ElectronicsBasics of ElectronicsBasic maintenance/repair of electrical equipment

Information TechnologyApple Mac OS X Server Essentials: Snow201 FCP300: Final Cut Pro 7 - Advanced Editing Logic101: Introduction to Logic Express 9 and Logic Pro 9 Adobe After Effects CS4 Level 1 Adobe After Effects CS4 Level 2 Apple iLife 101: An Introduction to iLife '09 Adobe Illustrator CS4 Level 2 Adobe InDesign CS4 Level 2 Adobe Photoshop CS4 Level 2 iPhone & iPod Touch development course MS Access 2007 Module 1 - Databases and Table Design(ACC0001) MS Access 2007 Module 2 - Queries (ACC0002) MS Access 2007 Module 3 - Relational Databases (ACC0003) Editing Digital Images (GR0001) MS PowerPoint 2007 - An Introduction (PP0001) MS PowerPoint 2007 - Advanced (PP0002) MS Word 2007 - The Essentials (WW0701) MS Word 2007 - Advanced features (ACAD07) MS Word (and Excel) 2007 - Using Macros and User-definedFunctions (MCR001)MS Excel 2007: The essentials (XL0701) MS Excel 2007: Excel as a Database (XL0702) MS Excel 2007: Analysing data (XL0703) MS Excel 2007: Importing and Exporting data (XL0704) Introduction to SPSS v15 (SPSS01)

ManagementProject management and leadership

Up coming courses

Biological Principles and Applications of Microfluidicsin the Life Sciences - 24 MayMicrofabrication Technologies foMicrofluidic Devices -24 MayImmunology: A Pathway Through the Maze - 2-3 JuneIntroduction to Immunohistochemistry - 18 JuneAn Introduction to the Theory and Practice ofMolecular Biology - 6-8 JulyServicing and Maintaining RoutineOptical Microscope - 14 JulyAdvanced Protein Training course - 15 - 16 JulyMolecular Biology workshop part 1 - 4-6 AugustMolecular Biology workshop part 2 – 11-13 AugustProtein Expression and Purification - 18-20 AugustBiobanking Automation and Storage Bootcamp - 23 AugustIntermediate Liquid Handling Bootcamp - 13 SeptemberTATAA Biocenter qPCR Training Course qPCR DataMining – How to get the most out of your qPCRexperiment - 13 SeptemberBiological sample preparation for Transmission ElectronMicroscopy workshop - 28-30th SeptemberLeeds Ion Channel Workshop 2010 – 12-17 Septemberonline Histotechnology course – 4 September

Chemistry The Fundamentals of HPLC - 11 May Practical LC/MS - 18-19 MayIntroduction to Practical HPLC Course - 2 days - 8-9 JuneAdvanced HPLC Course - 5 days -14-18th JuneLC-MS Data Interpretation Course - 1 day -5 MayBasic Essentials of GC-MS, Method Development& Troubleshooting Course - Discounted rates - 11-13 MayBasic Essentials of LC Course - Discounted rates - 28-29 June Basic Essentials of LC-MS, Method Development &Troubleshooting Course - Discounted rates - 30 June-2 JulyBasic Essentials of LC-MS, Method Development& Troubleshooting Course - Discounted rates - 30 Jun-2 July Practical GC Method Development - 6-7 July, 21-22 SeptemberIntermediate Liquid Handling Bootcamp - 13 SeptemberHPLC of Sugars Course - 1 day - 21-22 SeptemberAdvanced HPLC 6 - HPLC Instrumentation - 9 July Edinburgh, 8 September Birmingham,Advanced HPLC 5 - Integration & Calibration - 7 JulyBirmingham, 7 September Bristol, Advanced HPLC 4 - Eluent Selection & Optimisation - 6 JulyBristol, 15 September London

Advanced HPLC 3 - HPLC Detection - 14 July London,14 September CambridgeAdvanced HPLC 2 - HPLC Columns - 13 July Cambridge, 9 September ManchesterAdvanced HPLC 1 - The Science behind HPLC - 8 July Manchester, 10 September EdinburghHPLC Troubleshooting Course - 22-23 JulyPractical HPLC Method Development Course, 3 days - 19-21st July, Introduction to Practical GPC Course - 2 days - 23-24 SeptemberGC/MS for the Chromatographer – 17 AugustGC/MS Spectral Interpretation – 18 AugustPractical HPLC Method Development – 27-28 JulyAnalytical Method Validation - 15 SeptemberFurther statistical tools for analyticalchemists – 14 SeptemberStatistics for Analytical chemists – 28 SeptemberLC/MS for the Chromatographer – 13 JulyLC/MS Spectral Interpretation – 14 JulyIntroduction to Analytical Validation – 15 September

Creative Arts and MediaAdobe Illustrator 'Pro' – 3 June Manchester, 29 June Leeds An Introduction to Apple Final Cut Pro: 7 FCP101– 17th May & 28 June Manchester , 21 Jun GuildfordWeb Design & Development with Dreamweaver CS4– 10th May Manchester, 14 Jun Leeds Color101: An Introduction to Colour Correction in Final CutStudio - 27 MayAdobe InDesign 'Pro' - 1 JuneApple Aperture 101 (v2) - 13 MayAdobe Flash CS4: Rich Content Creation – 21 JuneManchester, 24 May Leeds, 11 May Guildford Adobe Photoshop CS4 Level 2 - 21 July, 2 SeptemberAdobe InDesign CS4 Level 2 - 15 July, 25 August, 7 SeptemberAdobe Illustrator CS4 Level 2 - 13 July, 27 AugustAdobe After Effects CS4 Level 2 - 11 August, 29 September,Manchester, 15 September CardiffAdobe After Effects CS4 Level 1 - 9 August, 27 SeptemberManchester, 13 September CardiffLogic101: Introduction to Logic Express 9 and LogiPro 9 - 4 AugustFCP300: Final Cut Pro 7 - Advanced Editing- 5 July, 6 September Manchester , 12 July CardiffApple Mac OS X Server Essentials: Snow201- 12 July, 20 SeptemberAdobe Flash CS4: Rich Content Creation - 16 August, 27 Sep-tember Manchester, 15 July, 11 August Cardiff Color101: An Introduction to Colour Correction in Final CutStudio - 26 JulyAdobe Photoshop CS4 Level 1 – 19 July, 31 AugustManchester, 26 July, 23 August Cardiff Adobe InDesign CS4 Level 1 - 14 July, 24 August Manchester, 1 Jul Leeds , 28 July, 25 August Cardiff

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15

Motion101: An Introduction to Motion 4 - 10 SeptemberMac OS 101: Support Essentials 10.6 - 10 August,14 September Manchester, 21 July, 1 & 12 September Cardiff Web Design & Development with Dreamweaver CS4 - 5 July, 23 August Manchester, 26 April, 12 July, 9 August CardiffAn Introduction to Apple Final Cut Pro: 7 FCP10- 28 July, 1 & 11 September Manchester,16 September Cardiff

ElectronicsOverview of electronics - 7-8 JuneOverview of digital electronics - 9-10 JuneDigital Signal Processing - 15-17 JuneDigital Signal Processing Implementation - 18 JuneHigh-Speed Digital Design - 29 - 30 June Electronic Product Design and Retrofit for EMC - 22-23 JuneMicrowave Radio for Next GenerationNetworks - 30 June - 2 JulyPower Distribution Design - 17-18 JunePrinted Circuit Board Design for Real-WorldEMI Control - 15-16 JuneAdvanced EMC: Fullwave Modelling for EMC andSignal Integrity - 17-18 JuneHigh-Speed Noise and Grounding – 1-2 JulyDigital Signal Processing Implementation - 2 July Digital Signal Processing – 29 June - 1 July RF Circuit and System Design – 5-9 July 2Spacecraft System Design – 5-9 July Basic Electronics – 30 June - 2 JulyPractical RF / Microwave Design –12-16 July Practical Antenna Design – 7-8 JulySuccessful RF PCB Design – 15 July

Engineering & GeoscienceOpen Source Geospatial Software – 6 May (2 days): GIS: Introduction to GIS – 20 SeptemberGIS: Intermediate GIS – 22 SeptemberGIS: Spatial Analysis – 24 SeptemberGNSS and Network RTK (Ordnance Survey) – 14 September

Forensic Science Trauma Simulation/Crime Scenes Scenarios – 27 May

Information TechnologyAdobe Illustrator 'Pro' – 3 June Manchester, 29 June LeedsAn Introduction to Apple Final Cut Pro: 7 FCP101– 17 May, 28 June Manchester, 21 June GuildfordWeb Design & Development with Dreamweaver CS4– 10th May Manchester, 14 June LeedsColor101: An Introduction to Colour Correction inFinal Cut Studio - 27 MayAdobe InDesign 'Pro' - 1 June

Apple Aperture 101 (v2) - 13 MayAdobe Flash CS4: Rich Content Creation – 21 JuneManchester, 24 May Leeds ,11 May GuildfordIntroduction to SPSS v15 (SPSS01) – 24 SeptemberMS Excel 2007: Importing and Exporting data(XL0704) – 29 SeptemberMS Excel 2007: Analysing data (XL0703) – 15 SeptemberMS Excel 2007: Excel as a Database – 1 SeptemberMS Excel 2007: The essentials – 18 AugustMS Word (and Excel) 2007 - Using Macros and User-definedFunctions – 10 SeptemberMS Word 2007 - Advanced features – 28 AugustMS Word 2007 - The Essentials – 13 AugustMS PowerPoint 2007 – Advanced – 4 AugustMS PowerPoint 2007 - An Introduction – 21 JulyEditing Digital Images – 7 JulyMS Access 2007 Module 3 - Relational Databases – 30 JulyMS Access 2007 Module 2 – Queries – 16 JulyMS Access 2007 Module 1 - Databases and TableDesign – 2 JulyAdobe Photoshop CS4 Level 2 - 21 July,2 September ManchesterAdobe InDesign CS4 Level 2 - 15 July, 25 August Manchester,7 September GuildfordAdobe Illustrator CS4 Level 2- 13 July, 27 August ManchesterAdobe After Effects CS4 Level 2 - 11 August, 29 SeptemberManchester, 15 September Cardiff Adobe After Effects CS4 Level 1 - 9 August, 27 SeptemberManchester, 13 September CardiffLogic101: Introduction to Logic Express 9 anLogic Pro 9 - 4 AugustFCP300: Final Cut Pro 7 - Advanced Editing - 5 July, 6 Septem-ber Manchester, 12 July Cardiff, Apple Mac OS X Server Essentials: Snow201 - 12 July,20 SeptemberAdobe Flash CS4: Rich Content Creation - 16 August,27 September Manchester , 15 July, 11 August Cardiff Color101: An Introduction to Colour Correction in Final CutStudio - 26 JulyAdobe Photoshop CS4 Level 1 – 19 July, 31 AugustManchester , 26 July, 23 August Cardiff Adobe InDesign CS4 Level 1 - 14 July, 24 August Manchester,1 July Leeds, 28 July, 25 August Cardiff Motion101: An Introduction to Motion 4 - September 10Mac OS 101: Support Essentials 10.6 - 10 August,14 September Manchester, 21 July, 1 & 12 September Cardiff Web Design & Development with Dreamweaver CS4 - 5 July,23 August Manchester, 26 April, 12 July, 9 August Cardiff An Introduction to Apple Final Cut Pro: 7 FCP101- 28 July, 1 & 11 September Manchester, 16 August,27 September Cardiff

InstrumentationServicing and Maintaining Routine OpticalMicroscop - 14 July

ManagementLean mean (improvement) machine – 12 MayThe Effective Technical Manager- 28 MayAchieving Results Through Others– 12 MayEffective Leadership and Successful Teams - 8 JuneRecruiting and Selecting Technicians- 6 MayAdvanced Project Management for Engineers, &Scientists – 25 JuneAn Introduction to Managing People for Technician Supervisors – 5&16 JulyRecruiting and Selecting Technicians – 7 September

Personal Development Effective Writing for Biomedical Professionals - 23-25 JuneBody Language in Negotiations – Speak the SilentLanguage - 19 JulyAdvanced Mentoring and Coaching Skills for Technical Specialists – 6 July

Quality Control/AssuranceEvaluating measurement uncertaintity for chemical testinglaboratories - 16 & 17 JuneLaboratory management - role of the Quality Manager andtechnical management - 14-16 April, 16-18 JuneLaboratory internal audit - 8 & 9 JuneLaboratory internal audit – 21-22 SeptemberUsing proficiency testing in the analyticallaboratory – 22 SeptemberMethod Validation - 13-15 July

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Page 16: HEaTED Spring 2010

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FurtherMatt Levi MBA, FCIPDExecutive Director,

HEaTED

Deputy Chair,

Staff Development Forum

T: 01395 278714

M: 07941664146

E: [email protected]

Wendy MasonHEaTED Administrator

T: 0114 270 0188

E: [email protected]

Dr Michelle Jackson Technical Skills ManagerE: [email protected]

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Edinburgh College of Art