hello buyers! providing top notch customer care in your tpt store
DESCRIPTION
This is my presentation for the 1st Annual Teachers Pay Teachers Conference in Las Vegas, NV on Friday, July 11, 2014. My session includes tips and strategies to provide before, during and after a buyer's TpT shopping experience in a TpT store. My store is www.hellojenjones.com (My presentation utilizes some PollEverwhere slides that may not show up in Slideshare, must be present during my session to enter the poll.)TRANSCRIPT
Provide Top-Notch Customer Care for Your Buyers
Jen Jones, Hello Literacy Las Vegas, NV
TpT Conference July 11, 2014
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
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Jen Sarah Sally
Joe
Mia
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Image Source: http://goo.gl/zlRH9m
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“Someone, tweet this!”
Session Presenter: @hellojenjones
Conference Hashtag:
#tptvegas14
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the experience
Image Source: http://www.colourbox.com
the experience
the experience
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Teacher of the Year!!!
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“Blog it! Preach it!”
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Image So
urce: h
ttp://go
o.gl/aW
OY4
y
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Image Source: http://www.colourbox.com
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Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
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1
2
3 4
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Consumer Econ 101:
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The best things in life are free!
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Consumer Econ 101:
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60% of people want to read a review online before they make a purchase.
Quote Source: www.jobbrander.com
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“Who’s
Mark? He’s
everywhere!” MARK
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Mark as helpful
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13 Marked as helpful
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On average, it takes consumers about 90 seconds to make a purchasing decision.
Quote Source: www.conversionxl.com
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Image Source: http://www.colourbox.com
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“Who doesn’t love a warm
fuzzy?”
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“What’s your love
language?”
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Subject: Diamond Ring Giveaway
Note to Followers,
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Demands in the Green Room
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“Rock star. Not diva.”
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“Teacher Celebrity Status... Teacher
Paparazzi”
Image Source: vehha.com
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Thank You!
www.helloliteracy.blogspot.com
www.facebook.com/helloliteracy
www.pinterest.com/hellojenjones
www.slideshare.net/hellojenjones
www.twitter.com/hellojenjones
www.hellojenjones.com
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones