help mn seniors: a health literacy program for seniors in your community
DESCRIPTION
HeLP MN Seniors: A Health Literacy Program for Seniors in Your Community. Anne Beschnett, MLIS Liaison and Outreach Librarian, Bio-Medical Library, University of Minnesota Alisha Ellwood, MA, LMFT Chair, Minnesota Health literacy Partnership - PowerPoint PPT PresentationTRANSCRIPT
HeLP MN Seniors: A Health Literacy Program for Seniors in Your Community
Anne Beschnett, MLISLiaison and Outreach Librarian, Bio-Medical Library, University of Minnesota
Alisha Ellwood, MA, LMFTChair, Minnesota Health literacy Partnership Health Improvement Project Manager, Blue Cross and Blue Shield of Minnesota
Learning objectives
After this session, you will be able to:
Understand and present information from the HeLP MN Seniors program
Utilize measurement resources to enhance program effectiveness
Apply strategies and techniques to empower seniors to ask questions and be more successful in finding online health information
Health & Seniors
There are over 36 million adults over the age of 65 in the U.S.1
Seniors make up 13% of the population, but 36% of all hospital stays2
25% consider themselves in fair or poor health1
Health literacy level by age
- 2003 National Assessment of Adult Literacy (NAAL), US Dept of Education3
Seniors and the internet
As of 2009, 38% of seniors are turning to the Internet for information, up from 18% in 2007 and 7% in 20014
National Network of Libraries of Medicine Support
NN/LM GMR Consumer Health Subcontract
Funding to cover staff time, program materials, website re-design, marketing efforts
http://nnlm.gov/gmr/funding/http://www.nlm.nih.gov/ep/ForApplicants.html
Key Partners
University of Minnesota Health Sciences Libraries
Minnesota Health Literacy Partnership
Boutwells Landing Senior Living Community
Public Health Consultants
HeLP MN Seniors
GoalTo develop an evidence-based program to improve the health literacy of seniors in Minnesota
Objectives Design and pilot a health literacy training
program Develop and reproduce a training guide Expand HeLP MN Seniors across Minnesota
Alignment with National Call to Action
Promote changes in the healthcare system that improve health information, communication, informed decision-making, and access to health services (goal 2)
Support and expand local efforts to provide adult education…in the community (goal 4)
Increase the dissemination and use of evidence-based health literacy practices and interventions (goal 7)
Project Overview - Year one
Planning and Implementation
Conduct needs assessment Develop training and workshop evaluation
materials Hold workshops Complete outcomes assessment
Project Overview - Year two
Evaluation and Promotion
Analyze evaluation results Revise training materials Promote training program Facilitate implementation of program
throughout Minnesota
Needs Assessment
Many concerned about staying informed Many worried about others’ ability to self-
advocate Main sources of information are providers,
information sheets, and Internet resources Many concerned about drugs, healthcare costs,
and access to personal health information
HeLP MN Seniors - Our program
Two, 1½ hour workshops Health Literacy: Communicating Effectively with Health
Care Providers Finding Accurate and Reliable Health Information on
the Internet Each workshop had a pre and post test Workshops were advertised in facility
newsletters, by postcards, closed circuit TV, posters, fliers and registration events
Workshop I: Communicating with Health Care Providers
Tips for communicating effectively with health care providers / making the most of their health care experience including:
Asking questionsCreating a visit planAskMe3: know the answers
Discuss current health topics
Workshop II: Finding Health Information on the Internet
Evaluating information on the Internet
Hands-on demonstrations MedlinePlus My Health Minnesota -> Go Local NIH Senior Health AHRQ: Questions are the Answer
Results
Participants showed increases on every post-test measure
Participants used several workshop tools including visit plans and MedlinePlus
Participants felt more empowered to ask questions and more successful in finding online health information
Website Materials
www.healthliteracymn.org/resources/help-mn-seniors
Website materials include:A program guide with helpful tipsA needs assessment focus group guiding questionsWorkshop presentations with instructor scriptsWorkshop handouts and pre- and post-testsA post-workshop surveyA website demonstration guideContact information
Next steps / Action plan
What opportunities exist in your community?
Who can help?
Questions?
Contact Information:Anne Beschnett, MLIS Alisha Ellwood, MA, [email protected] [email protected] Phone: 612-625-9603 Phone: 651-662-0986
References:1. Centers for Disease Control and Prevention, National Center for Health Statistics. (2008). Older Persons’ Health [Internet]. NCHS Faststats. 2008 .Available from: http://www.cdc.gov/nchs/fastats/older_americans.htm2. Elixhause,r A., Yu, K., Steiner, C., Bierman, A.S. (2000). Hospitalization in the United States, 1997. Rockville (MD): Agency for Healthcare Research and Quality. Available at: http://www.ahrq.gov/data/hcup/factbk1/hcupfbk1.pdf3. Kutner, M., Greenberg, E., Jin,Y., and Paulsen, C. (2006). The Health Literacy of America’s Adults: Results From the 2003 NationalAssessment of Adult Literacy (NCES 2006–483).U.S.Department of Education.Washington, DC: National Center for Education Statistics. Available from: http://nces.ed.gov/pubs2006/2006483.pdf.4. Rainie, L. (2010). Internet, broadband, and cell phone statistics. Washington, D.C: Pew Internet & American Life Project. Available at:
http://www.pewinternet.org/Reports/2010/Internet-broadband-and-cell-phone-statistics.aspx?r=1