helping organizations in their digital transfromation journey€¦ · digital transformation “the...
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Helping Organizations in their Digital Transfromation Journey
Rey LugtuFounder & CEO
Hungry Workhorse
QUANTUM COMPUTING
Internet-of-Things
NANOTECHNOLOGY
ROBOTIC PROCESS
AUTOMATION
BLOCKCHAIN
ANALYTICS
CLOUD COMPUTING AUGMENTED/VIRTUAL
REALITY
4TH Industrial RevolutionTechnologies
Digital Transformation
“the acceleration of business activities, processes,
competencies and models to fully leverage the
changes & opportunities of digital technologies
and their impact in a strategic and prioritized
way.”
Profit
ModelNetwork Structure Process Product
Performance
Product
SystemService Channel Brand Customer
Engagement
OPERATIONS & BUSINESS MODEL CUSTOMER EXPERIENCEPRODUCT PLATFORM
Digital Transformation Framework:Ten Types of Innovation
CULTURE & PEOPLE
CloudBig Data
AnalyticsGamification
Internet-
of-Things
Augmented/
Virtual
Reality
Robotic
ProcessAutomation
Chatbots Blockchain
DIGITAL TECHNOLOGIES
New Business
Models
Operational
Efficiencies
Innovative
Products/
Services
Sales
Productivity
Speed to
Market
Customer
Experience
Enhancement
CAPABILITITES
• IDC study commissioned by Microsoft predicts that approximately 40% of the Philippines’ GDP will be derived from digital products or services by 2021
•By 2021, digital transformation is expected to add 0.4% CAGR GDP growth annually
•Digital transformation will improve profit margins, productivity, revenue from new products & services, customer advocacy, and cost reductions by at least 50% in three years.
•Leaders in digital transformation reap double the benefits compared to Followers.
•Digital transformation in the Philippines will benefit citizens with an increment of personal income through freelance and digital work as well as creation of higher value jobs.
EXAMPLES
CULTURE TRANSFORMATIONA shift that can take place throughout an entire organization or in individual departments and teams. It requires changing the hearts, minds, and skills of the workforce to support the desired culture. Individuals must first have the conviction (heart) to change their behavior. Then, they must understand what behavior change looks like (mind) and have the necessary tools (skills) to change.
Geldart, Phil (2014)
Top-down
Management
Mandate &
GoalsTraining
& Enablement
Sustaining
Intervention
Activities
EmployeeCommunications
Recognition
& RewardsCulture
Transformation
BIG GAP
DIGITAL TRANSFORMATION
CULTURETRANSFORMATION
State of Digital Transformation
Asia
Philippines Asia
Digital & Culture Transformation
CASE STUDIES
Direct Selling Company
•Market share decline
•Not reaching the millennials
Direct Selling Company
• Incorporated digital transformation in the strategic planning process
• Identified new customer personas
• Setting up an ecommerce platform
• Will undergo culture transformation
Inquiries in FB
messenger per
Sales rep average
30:1
ASSISTED INTELLIGENCE
BOT ENABLED SERVICES
• Inquiry of available packages
for an occasion
•Request for quotation
• Inquiry of other additional
services
THANK YOU