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aOS2017Canadian TourFueled byQuebecMontrealOttawaTorontoFebruary 6February 7 February 8February 10

How to Decide: When to Use What In Office 365Presented By: Richard Harbridge

aOSCanadian Tour

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RichardHarbridgeMy twitter handle is @RHarbridge, blog is http://RHarbridge.com, and I work at Speaker | Author | Super Friendly

Download the when to use what In Office 365 Enterprise User Guidance Whitepaper!It goes into much greater depth and can be found at WhenToUseWhat.com.

@RHARBRIDGE

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What we will cover

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM5

vs

What we will cover

OR

AND

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM6

1. When To Use What In O365

What we will talk about today2. Why This Is So Difficult In The Real World3. How To Actually Drive This In Organizations4. Next Steps & Resources

Remove Demos.

Why Are Organizations Investing In The Cloud - Intranets Are Changing (Orgs Change/Industry Change) - THis is how we keep up. - Because of upgrades - How do we modernize - we upgrade

Embrace The Capabilities In The Platform- App Launcher- Analytics- ESN- Video Portal

Customize (Acceleration) (Hows) - Site provisioning - Top Navigation- Responsive Design- Integrated ESN

Drive success/adoption- Adoption7

The Technology Works Best TogetherThinking about this from a versus perspective is the wrong approach.

vs= Decision

KANWAL8

I want to run an event for our launch of Office 365.

The right approach is an AND approach where the technologies work together.The Technology Works Best Together

We just leveraged at least 6 products!

The user has an event idea, What they want to do is share it with other people First I setup a meeting to discuss running an event with the Office 365 team. I do this in Outlook.Then I start a Skype for Business meeting where we discuss the event and work collaboratively on a notebook.The notebook is stored in my onedrive site initially with each meeting participant, but then after the meeting is done we create a team site for us to collaborate leading up to the launch event and I MOVE the OneNote to SharePoint. We then share/post the event invitation to our Yammer network and hold Skype Broadcast meeting or perhaps run the event on Skype for remote participants9

What new products are impacting users?

What are those new products/capabilities that influence when to use what?So what are the new AND options we should plan for?

How much have things improved?

The user has an event idea, What they want to do is share it with other people First I setup a meeting to discuss running an event with the Office 365 team. I do this in Outlook.Then I start a Skype for Business meeting where we discuss the event and work collaboratively on a notebook.The notebook is stored in my onedrive site initially with each meeting participant, but then after the meeting is done we create a team site for us to collaborate leading up to the launch event and I MOVE the OneNote to SharePoint. We then share/post the event invitation to our Yammer network and hold Skype Broadcast meeting or perhaps run the event on Skype for remote participants10

What Has Changed In The Past Year & A Half?

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM11

Yammer now is improved by adding a SharePoint team site and document library, OneNote, Planner and Outlook group calendar (coming soon) to every group.Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM12

It doesnt just enable selecting documents from SharePoint but provides the richpreviews we know and love.Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM13

Yammer also gives access to a shared notebook in OneNote. This means no more Yammer Notes (Will convert existing Notes to Word and store in the library).Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM14

Yammer now provides quick access to Planners simple-to-use task management. This lets teams create new plans, assign tasks and track progress around a group.Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM15

If you receive an email that would benefit from open discussion and sharing, you can forward it to Yammer by typing the name of your group in the recipient list.Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM16

Syncd with Group Service Shared memberships, PowerShell management, shared name, description and photo and MORE.Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM17

Office 365 Groups created in Yammer will have conversations in Yammer. Office 365 Groups created elsewhere in the suite will have conversations in Outlook.Yammer Integration

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM18

Where do people work? Would connectors help improve the community? Do you need Governance/Compliance features that Groups have? So where should you build a community?

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM19

When you create a group, Office 365 gives the group a shared inbox, calendar, OneNote notebook, a Planner - and now, a full-powered SharePoint team site.

Office 365 Groups & SharePoint Team Sites

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM20

Advanced permissions is still a fair reason to use SharePoint instead. As are Intranet sites or sites that would not benefit from a Group.Why build SharePoint Team Sites?SharePoint does provide the ability for Site Owners to specify different permissions on resources. Office 365 Groups promises a permission model whereby all group members have access to the groups resources across workloads (e.g. conversations, files, notebook, etc.). To deliver consistency, SharePoint site collections associated with a Group will also follow this model. So, a group (site) owner can add new permission levels and assign to new users or groups on a resource, but would not be able to remove the permission levels assigned to the groups owners or members. We are working on delivering a new permissions management UX that will allow for group (site) owners to change the group members permission level from Edit to Read-only (and vice versa) but you would not be able to remove the members from resources in the SharePoint site collection.

From TechCommunity.Microsoft.Com Thank You @Tejas Mehta

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM21

Teams in Microsoft provide a way to work in a team focused hub that ispersistent. Teams integrates with Groups for membership and more.Microsoft teams

Teams

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM22

By combining Discover into the OneDrive app my users dont have to have asmany applications.Mobility Improvements

SharePoint AppOneDrive AppDelve AppDelve App

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM23

There is more the team is building in app or app to app experiences.It doesnt just open the app, but takes you to the right place in the app.Mobility App Handoff/Switching

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM24

This again reduces the need to go to Delve. Bring Delve to me where I work.Discover Now a part of OneDrive

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM25

Enables you to access, edit and share all files and folders in SharePoint Online that you own or follow regardless of where. OneDrive The place for O365 Files

Groups

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM26

The intention here is to use this to share your files. An alternative to Shared w/ Everyone or other methods. You can still share in other ways, but could use this.Copy to SharePoint

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM27

A reason sometimes OneDrive was used over SharePoint was for Offline Sync of files. Now with the new SharePoint sync this shouldnt be a valid scenario.OneDrive & SharePoint Sync

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM28

Planner for Teamwork Management was released resulting in important questions such as when to use it, SharePoint and Project Online?Microsoft Planner for teamwork management

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2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM29

Microsoft Stream PreviewStream preview & Office 365 Video will converge. You should still use Office 365 Video today and at a later time you will get an upgraded UI and new features.

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Microsoft Stream Preview & Office 365 VideoThey will converge in features. Office 365 Video will be get a new name in the future. You should still use Office 365 Video and at a later time you will get a upgraded UI and new features.

I just trained my people on Office 365 Video will I have to retrain?Microsoft Streams UI is designed to be intuitive and easy to use. The concepts are similar and the UI may be a little different but is not a significant change. So training content experts/gurus and admins/managers will be similar to what you have already done and should require minor investments around re-training, but not significant ones (if desired).

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM30

Microsoft Flow allows organizations and individuals to automate workflows thatintegrate with existing SaaS services and business apps that users rely on today.Microsoft Flow

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80SharePoint Workflow and Flow? SharePoint Workflows (& Great 3rd Part Platforms) are still a great way to automate most structured enterprise business processes today. Flow has some focus areas that SharePoint Workflow does not have which compliments process and task automation needs, especially across systems and services (like IFTTT or Zapier). Flow includes a focus on platforms outside of SharePoint.Flow can be triggered by web hooks into external systems. Flows can take actions and events from outside your environment and automate the movement of this data into your systems.Flow allows users without list management rights to still create flows.Many flows are within an individual users context. Triggering a flow for a user based on an event that happens in their Office 365 mailbox as an example only targets that user.Flow includes a focus on the personal technologies of an individual end user allowing them to automate personal and professional processes/tasks.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM31

Share ideas and docs in OneDriveWhat would I use it for?There are countless real world scenarios where Flows improve the user experience.Especially in reducing the places the user needs to check/work (less when to use what).

@RHARBRIDGE

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Share ideas and docs in OneDriveWhat would I use it for?Daniel Laskewitz has a great example of using Flow to manage a simple HR Leave request process.

@RHARBRIDGE

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Does flow replace workflow?Today for basic automation and integration you can do quite a bit with flow beyond what workflows can, and they can compliment one another.

1. Its still new.Admin/Governance not as comprehensive (go to Logic Apps). You cant trigger a secondary Flow from a primary, it can be painful to reorder steps, API max connections (by app, not user), etc.

2. It Is Simplified.

Convert to Azure Logic App (one-click). There is almost no limit to what you can do when you move up to the Azure level around process automation and integration.3. It Provides New Options.

We dont always have to defer to full application development if there is a way to build what is needed without the same rigor and specialized skill set.

@RHARBRIDGE

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The PowerApps experience is quite streamlined today. In its currentstate users must configure and design each field/screen as desired.1. They are easy and intuitive to build. Point to the data you want to interact with and create.

Microsoft PowerApps

@RHARBRIDGE

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It is undoubtedly easy and intuitive to share. Considerations around access to the data source (SQL conn is auto shared). No external sharing today.2. They are easy to share.1. They are easy and intuitive to build. Point to the data you want to interact with and create.Microsoft PowerApps

@RHARBRIDGE

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There is a ton of potential in PowerApps with templates and shared apps acrossthe organization or through communities.2. They are easy to share.1. They are easy and intuitive to build. Point to the data you want to interact with and create.3. Users can build an app from templates easing the creation of an app process for common app requirements.

Microsoft PowerApps

@RHARBRIDGE

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PowerApps is a great solution for rapidly building mobile business applications.Integration not just around data sources PowerApps embed in SharePoint 2017.Microsoft PowerApps2. They are easy to share.1. They are easy and intuitive to build. Point to the data you want to interact with and create.3. Users can build an app from templates easing the creation of an app process for common app requirements.4. They are mobile first forms that support multiple data sources beyond SharePoint. Soon will be in SharePoint!

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80Microsoft PowerApps PreviewPowerApps can be used to build rapid mobile business applications

PowerApps, InfoPath, and SharePoint DesignerPowerApps does not replace InfoPath and SharePoint Designer. It makes it easier to build mobile business applications without code. It can create forms-like applications for data in SharePoint on-premises or in O365, so there may be some scenarios where it can act as an alternative for InfoPath form development.

PowerApps is Cloud Only (no offline capability).

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM38

What would you use it for?There is a ton of potential in PowerApps with templates and shared apps acrossthe organization or through communities.2. Simple list tracking apps that can help coordinate things like assets, site visits, that you want a unique UI on.1. Simple Mobile App experiences where you want to get employee feedback.3. FAQs and resource guides for employees around products or processes.

@RHARBRIDGE

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No new versions.Supported to 2026.Do PowerApps replace Forms?PowerApps does not match InfoPath and SharePoint Designer from a featureparity perspective. It makes it easier to build business applications without code.

Improvements Over Time

@RHARBRIDGE

40

vs

What we will cover

OR

AND

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM41

What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM42

1. AND not VS When To Use What In O365

What we will talk about today2. Why This Is So Difficult In The Real World3. How To Actually Drive This In Organizations4. Next Steps & Resources

Remove Demos.

Why Are Organizations Investing In The Cloud - Intranets Are Changing (Orgs Change/Industry Change) - THis is how we keep up. - Because of upgrades - How do we modernize - we upgrade

Embrace The Capabilities In The Platform- App Launcher- Analytics- ESN- Video Portal

Customize (Acceleration) (Hows) - Site provisioning - Top Navigation- Responsive Design- Integrated ESN

Drive success/adoption- Adoption43

1. AND not VS When To Use What In O365

What we will talk about today2. Why This Is So Difficult In The Real World3. How To Actually Drive This In Organizations4. Next Steps & Resources

Remove Demos.

Why Are Organizations Investing In The Cloud - Intranets Are Changing (Orgs Change/Industry Change) - THis is how we keep up. - Because of upgrades - How do we modernize - we upgrade

Embrace The Capabilities In The Platform- App Launcher- Analytics- ESN- Video Portal

Customize (Acceleration) (Hows) - Site provisioning - Top Navigation- Responsive Design- Integrated ESN

Drive success/adoption- Adoption44

What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM45

You should try and visualize or create high level guidanceThis is a GOOD exercise for the leadership team and to come up with broadguidance. However it is not often actionable/usable by users in this format.

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The scenarios are importantThere are only so many scenarios in our whitepaper, consider looking for othergreat examples out there (like those on FastTrack) or defining your own.

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Here is an example of an interactive slide deck by Jonathan Thomson. We have created quite a few like this sometimes w/ webpages that are interactive. Create interactive guides for users

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Consider the use Harvey Balls to identify applicable technologies based on common scenarios. Dont hesitate to add expanded/more detailed guidance.Create scenario based guides for users

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Translate the broader guidance and strategy to easy to read stories, scenariosand even click through screenshots.Document user stories or detail day in the life from real users

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Answering when to use what can be different for each organization depending on their existing technology investments. What technologies Do you have

The user has an event idea, What they want to do is share it with other people First I setup a meeting to discuss running an event with the Office 365 team. I do this in Outlook.Then I start a Skype for Business meeting where we discuss the event and work collaboratively on a notebook.The notebook is stored in my onedrive site initially with each meeting participant, but then after the meeting is done we create a team site for us to collaborate leading up to the launch event and I MOVE the OneNote to SharePoint. We then share/post the event invitation to our Yammer network and hold Skype Broadcast meeting or perhaps run the event on Skype for remote participants51

Office 365 GroupsDelve BoardsOffice VideoUrgency / Time SensitivityAudience (Internal or External)Skype For Business CallIMSkype PresenceSkype for Business Online MeetingsOutlook E-MailOneDrive for BusinessTeam SiteSharePoint IntranetYammer Company CommunicationsYammer GroupsOffice 365 GroupsIndividualOrganizationalGroupAd-hoc / LowUrgent / HighFigure out how people work today and visualize how they might work in thefuture. Then create guidance to show the users the journeyguide users From where they areUrgency / Time SensitivityAudience (Internal or External)Web Conferencing (GoToMeeting)Outlook E-MailGoogleDrivePHP Intranet(OurSpace)Webinars(Go To Webinar)Legacy / Traditional DM SystemT:/ DriveIndividualOrganizationalGroupAd-hoc / LowUrgent / HighP:/ Driveftp ()Web Conferencing (WebEx)Wiki SystemPPM System (Daptive)DropBoxBoxYouSendItC:/ DriveCurrent State

Microsoft Teams

52

Current stateC:/ Drive(Local Drive)ftp()P:/ Drive(Personal Shared Drive)T:/ Drive(Team Shared Drive)Legacy / Traditional DM SystemWiki SystemWeb Conferencing(WebEx)Webinars(Go To Webinar)Web Conferencing(GoToMeeting)PPM System(Daptive)Custom PHP Intranet("OurSpace")File Sharing Tool(DropBox)Email(Exchange Online)File Sharing Tool(YouSendIt)File Sharing Tool(Box)File Sharing Tool(GoogleDrive)

You need to really understand the current state in the enterprise.

53

Current stateC:/ Drive(Local Drive)ftp()P:/ Drive(Personal Shared Drive)T:/ Drive(Team Shared Drive)Legacy / Traditional DM SystemWiki SystemWeb Conferencing(WebEx)Webinars(Go To Webinar)Web Conferencing(GoToMeeting)PPM System(Daptive)Custom PHP Intranet("OurSpace")File Sharing Tool(DropBox)Email(Exchange Online)File Sharing Tool(YouSendIt)File Sharing Tool(Box)File Sharing Tool(GoogleDrive)The user is using a small portion of Office 365 at this point.

54

Now the user can use OneDrive for Business, including its many features like sync, shared with me, discover, and more.Current stateC:/ Drive(Local Drive)ftp()P:/ Drive(Personal Shared Drive)T:/ Drive(Team Shared Drive)Legacy / Traditional DM SystemWiki SystemWeb Conferencing(WebEx)Webinars(Go To Webinar)Web Conferencing(GoToMeeting)PPM System(Daptive)Custom PHP Intranet("OurSpace")File Sharing Tool(DropBox)Email(Exchange Online)File Sharing Tool(YouSendIt)File Sharing Tool(Box)File Sharing Tool(GoogleDrive)OneDriveDelve

55

Showing users not only how they can share, but if/when they can shareexternally can be a great way to reduce dependency on other tools.Current stateC:/ Drive(Local Drive)ftp()T:/ Drive(Team Shared Drive)Legacy / Traditional DM SystemWiki SystemWeb Conferencing(WebEx)Webinars(Go To Webinar)Web Conferencing(GoToMeeting)PPM System(Daptive)Custom PHP Intranet("OurSpace")File Sharing Tool(DropBox)Email(Exchange Online)File Sharing Tool(YouSendIt)File Sharing Tool(Box)File Sharing Tool(GoogleDrive)OneDriveDelveOneDrive(w/ External Sharing)

56

With the introduction of IM, and availability users can now connect moreeasily throughout OneDrive, via Outlook and via Skype for Business.Current stateC:/ Drive(Local Drive)ftp()T:/ Drive(Team Shared Drive)Legacy / Traditional DM SystemWiki SystemWeb Conferencing(WebEx)Webinars(Go To Webinar)Web Conferencing(GoToMeeting)PPM System(Daptive)Custom PHP Intranet("OurSpace")Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For Business

57

Current stateC:/ Drive(Local Drive)ftp()T:/ Drive(Team Shared Drive)Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Custom PHP Intranet("OurSpace")Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessTeam Sites/GroupsProject Sites/GroupsDelve

SharePoint Sites/Groups introduce collaboration scenarios beyond justfile sharing. This also further lights up Delve. Great time to pilot Planner.

58

Current stateC:/ Drive(Local Drive)ftp()Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Custom PHP Intranet("OurSpace")Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessTeam Sites/GroupsProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)

Over time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

59

Current stateC:/ Drive(Local Drive)ftp()Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessTeam Sites/GroupsProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)Team Sites/Groups(w/ Ext Share)There are a few ways you can show organizational direction to champions,site owners, super users, leaders, and even the end user audience.

60

Current stateC:/ Drive(Local Drive)Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessSharePoint Team SitesProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)Team Sites/Groups(w/ Ext Share)

SharePoint ServerOver time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

61

Current stateC:/ Drive(Local Drive)Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessSharePoint Team SitesProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)Team Sites/Groups(w/ Ext Share)

SharePoint ServerIndexesOver time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

62

Current stateC:/ Drive(Local Drive)Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessSharePoint Team SitesProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)Team Sites/Groups(w/ Ext Share)

SharePoint ServerIndexesOver time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

63

Team Sites/Groups(w/ Ext Share)

Current stateC:/ Drive(Local Drive)Legacy / Traditional DM SystemWiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)

SharePoint ServerIndexesOver time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

64

Team Sites/Groups(w/ Ext Share)

Current stateC:/ Drive(Local Drive)Wiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)

SharePoint ServerIndexesOver time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

65

Team Sites/Groups(w/ Ext Share)

Current stateC:/ Drive(Local Drive)Wiki SystemWebinars(Go To Webinar)PPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)

SharePoint ServerIndexesSkype For Business(w/ Broadcast)Over time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

66

Team Sites/Groups(w/ Ext Share)

Current stateC:/ Drive(Local Drive)Wiki SystemPPM System(Daptive)Email(Exchange Online)OneDriveDelveOneDrive(w/ External Sharing)Skype For BusinessProject Sites/GroupsDelveSharePointSearch CenterSharePoint Intranet(OurSpace)

SharePoint ServerIndexesSkype For Business(w/ Broadcast)Over time more and more experiences are introduced providingimproved user experiences while reducing the places users need to work.

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What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM68

What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM69

What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM70

1. AND not VS When To Use What In O365

What we will talk about today2. Why This Is So Difficult In The Real World3. How To Actually Drive This In Organizations4. Next Steps & Resources

Remove Demos.

Why Are Organizations Investing In The Cloud - Intranets Are Changing (Orgs Change/Industry Change) - THis is how we keep up. - Because of upgrades - How do we modernize - we upgrade

Embrace The Capabilities In The Platform- App Launcher- Analytics- ESN- Video Portal

Customize (Acceleration) (Hows) - Site provisioning - Top Navigation- Responsive Design- Integrated ESN

Drive success/adoption- Adoption71

It starts with organizational guidance. IndividualGroupOrganizationalWhen To Use What Has Multiple Levels

72

Group

IndividualRemember that your enterprise strategy should indicate purpose and guidance.Messaging & Calendaring Platform (Outlook & Exchange) Purpose: This is our corporate e-mail and calendaring solution. Best for: Corporate email communications (both internal and external) and to manage calendars. Example of high level guidance: Dialogue and decision making with small groups, where information is sensitive and should not be shared broadly. Requests for approval or funding for an initiative Discussions about the direction of a projectReminders for deadlines Calendar management Think twice before using for: Personal email communication

Social Collaboration Platform (Yammer) Purpose: Corporate social networking and social collaboration solution.Best for: Exchanging ideas, news and thoughts. It is also great at engaging others and sparking a conversation around a specific topic.Example of high level guidance: Dialogue, social collaboration and networking take place on Yammer. It is used to share network with colleagues to develop greater belonging and connection.Ask questions and exchange ideas Internal contests Brainstorm w/ virtual/cross-segment teams Recognize performance w/ praisePlace where employees can practice building online reputation with quality contributions Think twice before using for: Extremely confidential or private information (while you can do this within Yammer safely there may be better options for you to leverage).OrganizationalWhen To Use What Has Multiple Levels

KANWAL

At an org level, your enterprise strategy should define when to use what is important to consolidate your tools, reduce costs and increase efficieny.

73

Within the whitepaper we have provided guidance on 13 common scenariosDownload it at: WhenToUseWhat.com Want More Scenario Guidance?

Pay special attention to the Outlook column. Look at how few scenarios Outlook or email based options are the best way to do things. Now consider your organization if email is the only actively used aspect of Office 365 you are really missing out!Microsoft Ignite 2015 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM74

You need to have a mixture of guidance and enforcement/policy where applicable. You also need to slowly reduce or remove bad alternatives.You cant always impose tool usage

75

But what do we do once we have organizational guidance?IndividualGroupOrganizationalWhen To Use What Has Multiple Levels

76

Taking Action Around When To Use What Requires CommitmentHow we use technology is more important than which technology we use.

77

CommitmentUnderstandingInterest

The formula for sustaining commitment is still driving interest/awareness + guiding understanding + sharing and realizing value. The Formula for commitment

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM78

1The funnel of commitment is driving interest / awareness + guiding understanding+ sharing and realizing value until they are sold/committed. The Funnel for commitment

3CommitDrive InterestGuide UnderstandingRealize Value

2

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM79

1The funnel of commitment is driving interest / awareness + guiding understanding+ sharing and realizing value until they are sold/committed. The Funnel for commitment

3Achieve Committed AdoptionOften initially comprised of early adoptions. These users may adopt & use new technology once they are aware of it or have an interest in the technology. Did you know tips & pre-launch communication can accelerate this groups adoption. Use this group to share and influence others.Driving InterestGuiding UnderstandingMaximize & Realize ValueUsers need help understanding how to change. How can they use the technology? How should they use it? Help, coaching, how to tips, training, contests & challenges help this group of users the most.

2Users need to understand the value ofchanging. Sharing stories, benefits, contest winners, & business impact of the technology will be critical.

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM80

Breaking Down adoptionWho will adopt Office 365 and when will they adopt it?We Need It To Be The Norm / Expectation AdoptersCoordination & InvestmentThese Adopters need help understanding the value change provides. Why should they change? Sharing change stories, benefits, contest winners,business impacts of the technology will be important to this group.We Need To Understand Value AdoptersThese Adopters need help understanding how to change. How can they use the technology? How should they use it? Help, coaching, how to tips, training, contests and challenges help this group of users the most. We Need Support AdoptersEarly Adopters will adopt and begin using new technology once it has been shown to them, or once they are aware it is available. Making these users aware of the technology and its capabilities is important. Often did you know tips and pre-launch communication can accelerate this groups adoption. The biggest need for this group is helping them share and influence others to change along with them. Early AdoptersEveryoneAdopting(As Fast As Possible)

Richard Harbridge (RH) - Update visual - 'Adoption Funnel'Planning phase Execution phaseWeek 1Week 2Week 3Week 4Week 5Week 6Week 7Week 8Week 9Week 10Week 11Week 12Key eventsTarget Launch (date)Project managementFinalize project planExecutive launch activitiesBuild on results on end-user surveyVision/business valueVision and business scenario development Define success criteriaMap to usage scenarios and build adoption planUsage scenario prep, executive trainingLaunch usage scenariosEngagement activities/evaluate successEngagement activities/evaluate successEngagement activities/evaluate successEngagement activities/evaluate successEngagement activities/evaluate successEngagement activities/evaluate successTechnology enablementReadiness for technical deployment of Office 365Deploy for PoCChampions soft-launchDeploy Office 365Communications/trainingIdentify comms & training needsDevelop comms & training planFinalize comms & training planLaunch teaser commsPre-launch workshops; create a help groupLaunch comms and trainingOngoing awareness email campaignOngoing awareness email campaignPreform end-user surveyChampionsIdentify championsBuild champion communityTrain champions and brainstorm activitiesFinalize launch activitiesDetermine ongoing activities Execute launch activities Identify and train new championsGovernance Begin governance discussion; confirm exec sponsorshipUsage policy developmentPrepare best-practice policiesFinalize usage policiesShare policies and resources

Planning for adoptionDeveloping a roadmap for adoption where we plan activities before launch, during launch and after launch is important but it didnt seem to be enough.

Planning for adoptionIt turns out we need to be more tactical and granular to drive meaningful commitment. The answer? Plan and execute campaigns!

Commitment

Planning for adoptionDeveloping a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!

Interest

Planning for TipsWhen each days Yammer tip is posted by a member of the tip team it ensures that these tips come from different users which gets more people involved.

We have created hundreds of ready to go tips to be used mapped out day by day.

85

Planning for TipsTips drive users to take action, should be themed, should be pre-written beforethe start of the campaign, and should relate to challenges/contests.

We have created hundreds of ready to go tips to be used mapped out day by day.

86

Planning for ChallengesEach week (or along with the tips) we need to create clear action items or Challenges that users can accomplish to put what they learned in practice.

Starter List Of Sample Challenges can be found in the Contests, Challenges & Ideas For Office 365 document in the Office 365 Resource Kit (http://Office365Resources.com)

Planning for adoptionDeveloping a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!

Interest

Planning for ContestsThe goal of each contest is to get the users to take an action (upload a profile picture, download a mobile app, etc.) and those actions should be connected to a tip or tips that had been shared (explaining how to do the action and its value).

Starter List Of Sample Contests can be found in the Contests, Challenges & Ideas For Office 365 document in the Office 365 Resource Kit (http://Office365Resources.com)

It can also be funIn a recognition matters campaign around helping users recognize and praise each other, consider the use of something like the Office Vibe face game.

Planning for adoptionDeveloping a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!

Understanding

Planning for TrainingSince you are already doing a time boxed campaign consider providing targeted training sessions that are hands on and participatory. Even if you are performing training remotely if the group is small enough you can create exercises and track completion.

Planning for TrainingHave them unpin apps and as you explain and learn about each have them repin the apps to their app launcher.

Help users track progressYou can even use Microsofts training roadmaps as a starter for your ownenterprise training guidance to users.

Having everyone in the training session get interactive doesnt need to bedifficult even with remote audiences. OneNote is one of many options.Everyone Edit OneNote Exercise

95

There is no upper limit in OneNote co-authors. You can invite the training audience or explain permissions and the importance of where you store it.Everyone Edit OneNote Exercise

96

Planning for adoptionA coaches and champion program also compliments the training and hard workaround understanding that is necessary to achieve meaningful adoption.

Coaches / Champions Program

Coach Others & Find ChampionsLearning via Co-Workers is among the most effective and most used methods.

98

Planning for adoptionDeveloping a roadmap for adoption where we plan activities before launch, during launch and after launch is important. Plan and execute campaigns!

Value

Planning for CommunicationDefine a comprehensive communication plan along with the messaging for keyEmail, Intranet posts, Yammer posts or communication for the campaign.

Planning for adoptionHaving a campaign over a duration of days enables greater measurement, clearer accountability, and simplifies the coordination and commitment needed.

BaselineMeasure ImpactMeasure Continued Impact

Planning for MeasurementWith each campaign clear reporting should be identified to track success of the Campaign. This reporting will also include baseline measurements as needed.

http://Office365Metrics.comGuidance on ways to measure Office 365 can found in the Measuring The Business Impact Of Office 365 whitepaper.

Planning for adoptionIf executing effective adoption campaigns leads to effective commitment is there anything else we should keep in mind?

Commitment

What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM104

What we will cover

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80The situation today is that its easier than it was, but it is still a hard problem to tackle depending on what you are using, new capabilities in Office 365, what you have already implemented and your approach.

2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.2/9/2017 11:02 PM105

1. AND not VS When To Use What In O365

What we will talk about today2. Why This Is So Difficult In The Real World3. How To Actually Drive This In Organizations4. Next Steps & Resources

Remove Demos.

Why Are Organizations Investing In The Cloud - Intranets Are Changing (Orgs Change/Industry Change) - THis is how we keep up. - Because of upgrades - How do we modernize - we upgrade

Embrace The Capabilities In The Platform- App Launcher- Analytics- ESN- Video Portal

Customize (Acceleration) (Hows) - Site provisioning - Top Navigation- Responsive Design- Integrated ESN

Drive success/adoption- Adoption106

Each workload has considerable planning just to enable that workload effectively.Are you ready?

Integration PlanningBusiness Process Analysis & Improvement PlanningEducation, Training & Adoption PlanningEnteprise Social Integration PlanningSecurity PlanningSite Provisioning & Review Process PlanningSearch PlanningInformation Architecture PlanningProject & Task PlanningTeam & Group Collaboration PlanningIntranet Planning & DesignTechnology Strategy

SharePoint OnlineGetting the most out of SharePoint Online requires successfully tackling key planning activities from the bottom up.

Yammer

OneDrive For Business

Skype For Business

Office Delve

There is a lot of planning involved

Thank you !

OragenR:216 G:59 B:1BlueR:0 G:120 B:215Dark GrayR:80 G:80 B:80YellowR:255 G:185 B:0Light OrangeR:255 G:140 B:0Light GrayR:210 G:210 B:210Main colorsSecondary colors (use only when necessary)Dark RedR:168 G:0 B:0Light BlueR:16 G:124 B:16Dark BlueR0 G32 B80

Thank You!Organizers, Sponsors and You for making this possible.100+ Awesome Presentations At.. Slideshare.Net/RHarbridge300+ Pages Of Whitepapers At.. 2toLead.com/Whitepapers WhenToUseWhat.com Office365Intranets.com Office365Metrics.com Office365Campaigns.com Office365Extranets.com Office365Resources.comMessage Me On LinkedIn or Email [email protected] Speaker | Author | Super Friendly

Twitter: @RHarbridge. More to come on our blog at http://2toLead.com.

Go Watch 2015s When To Use What sessionLast year we discussed why this was so difficult, and many considerations.Its still worth a watch as most of what was outlined is still true today.

@RHARBRIDGE

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Download the DRIVING OFFICE 365 ADOPTION & USAGE WHITEPAPER!It goes into much greater depth and can be found at Office365Campaigns.com.

@RHARBRIDGE

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Download The Latest Office 365 Success Resource KitIt contains: Contests, Challenges & Many Samples! Note: Check out the Office 365 Success Questionnaire! Get it at: http://Office365Resources.com.

@RHARBRIDGE

112

Download the MEASURING THE BUSINESS IMPACT OF OFFICE 365 WHITEPAPER!It goes into much greater depth and can be found at Office365Metrics.com.

@RHARBRIDGE

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Full of questions around role readiness, policies and guidance recommendations, rewards and incentives and more! Get it at: http://Office365Resources.com.Evaluate your readiness With the success readiness questionnaire