heuristic evaluation: sprinterbus · 2016. 7. 13. · heuristic evaluation: sprinterbus.net...
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![Page 1: Heuristic Evaluation: Sprinterbus · 2016. 7. 13. · Heuristic Evaluation: Sprinterbus.net Screenshot 1: Screenshot 1: Aesthetic and minimalist design – The home page distracts](https://reader035.vdocument.in/reader035/viewer/2022071016/5fcf9a025cba80507211beca/html5/thumbnails/1.jpg)
HeuristicEvaluation:Sprinterbus.netScreenshot1:
Screenshot1:Aestheticandminimalistdesign–Thehomepagedistractstheuserfromthemaintaskofreservingabusridebyfeaturingtoomanyclusteredoptionsandanadbannerthatchangestoooften.SeverityRating:1
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Screenshot2:Flexibilityandefficiencyofuse–Itisinitiallyuncleartotheuserwherethebuswillbedepartingfrominthedesiredcity.Anexperiencedusermayquicklyfindthatbyclickingonthecitymoreinformationwillappearregardingtheexactlocationofthebusstop.SeverityRating:2
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Screenshot3and4:Matchbetweensystemandrealworld–Themeaningoftheiconslistedunderthecommentscolumnareunknowntotheuseruntilhe/shescrollsallthewaytothebottomofthepagewherethereisaniconlegend.Thisinformationshouldbemorereadilyavailable,perhapsbymeansofahoverfeature.
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SeverityRating:1Screenshot5:
Screenshot5:Consistencyandstandards–Inthedepartureportionofthesite,theuserknowswhenthebuswillleavefromeachlistedcity;however,inthedrop-offportionofthesitetheuserisgivenonetimeofarrivalforall5listedcitiessotheyareunawareofthetimetheywillbearriving.Thisisaninconsistentdeliveryofinformation.SeverityRating:2
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Screenshot6:Aestheticandminimalistdesign–Whentheuserisdirectedtopaymentoptions,toomanyoptionsareavailableandpresentedinsuchawaythatitinterfereswiththeuser’sabilitytopayefficiently.Perhapsaconsolidatedpaymentoptionfeaturewithadrop-downmenuwouldbemoreeffective.SeverityRating:2