SpringSpring C O N F E R E N C EC O N F E R E N C E

LeadershipLeadership

hcam|mcalhcam|mcal

3/20-21/2013 3/20-21/2013 | Detroit| Detroit

HOUREXECUTIVE amnesiaMarch 20 th 5-7pm | 16 th floor

HAPPY

thethePurposePurposeThe purpose of this conference is to provide the profession’s executive leadership with quality, implementable The purpose of this conference is to provide the profession’s executive leadership with quality, implementable standards of practice to promote enhanced direction of facility/center management, operations and care. standards of practice to promote enhanced direction of facility/center management, operations and care.

targettargetAudienceAudienceThis conference is designed for executive-level leadership including facility/center owners, corporate-level This conference is designed for executive-level leadership including facility/center owners, corporate-level management and officers, administrators, directors of nursing, nurse managers, directors of finance and other management and officers, administrators, directors of nursing, nurse managers, directors of finance and other long-term care and/or assisted living management personnel. long-term care and/or assisted living management personnel.

educationeducationOverviewOverview• • Opportunity to earn up to 11 continuing education contact hoursOpportunity to earn up to 11 continuing education contact hours• • 2 opening keynote presentations by David Gifford, American Health Care Association & 2 opening keynote presentations by David Gifford, American Health Care Association &

Mike Duggan, former CEO of Detroit Medical Center/candidate for future Mayor of DetroitMike Duggan, former CEO of Detroit Medical Center/candidate for future Mayor of Detroit• • Closing keynote presentation by Grant Pecor, Clark HillClosing keynote presentation by Grant Pecor, Clark Hill• • 8 legal/regulatory focused concurrent breakout sessions8 legal/regulatory focused concurrent breakout sessions• • 8 reimbursement/finance focused concurrent breakout sessions8 reimbursement/finance focused concurrent breakout sessions• • 4 assisted living focused concurrent breakout sessions4 assisted living focused concurrent breakout sessions• • 4 person-centered thinking focused concurrent breakout sessions 4 person-centered thinking focused concurrent breakout sessions

continuingcontinuingEducationEducationFor this conference, participants will have the opportunity to earn up to For this conference, participants will have the opportunity to earn up to 11 nurse contact hours11 nurse contact hours.

HCAM is an approved provider of continuing nursing education by the Wisconsin Nurses Association, HCAM is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Participants may also earn up to Participants may also earn up to 11 contact hours in the following professional disciplines11 contact hours in the following professional disciplines: Licensed Nursing Home Administrator Licensed Nursing Home Administrator Adult Foster Care Licensee Adult Foster Care Licensee Certified Assisted Living Director Certified Assisted Living Director

executiveexecutiveHappy HourHappy HourEnjoy networking with colleagues and associate partners in the bi-level penthouse bar Amnesia overlooking Enjoy networking with colleagues and associate partners in the bi-level penthouse bar Amnesia overlooking the night lights of downtown Detroit. This executive social event will feature a HOSTED premium bar, the night lights of downtown Detroit. This executive social event will feature a HOSTED premium bar, light appetizers and an incredible night club atmosphere. This event will provide participants and associate light appetizers and an incredible night club atmosphere. This event will provide participants and associate partners with the perfect opportunity to make evening plans together and enjoy the hotel or downtown Detroit.partners with the perfect opportunity to make evening plans together and enjoy the hotel or downtown Detroit.

Thursday March 21Thursday March 21Time Track Program/Event8:00-9:00 AM Plated Breakfast with HCAM/MCAL Upcoming Education Program Update

9:00-10:00 Concurrent Breakout Sessions:Legal/Regulatory Tools Linking Corporate Compliance to QAPIReimbursement/Finance The Michigan Model for Integrated CarePerson Centered Thinking Person-Centered Thinking Across the LTC Continuum

10:15-11:15 Concurrent Breakout Sessions:Legal/Regulatory OIG Oversight of Corporate Compliance Programs & ResponseReimbursement/Finance Michigan Perspective of Health Systems/PlansPerson Centered Thinking Integrating Person-Centered Planning Core Values & Essential Elements into Practice: Part I

11:30-12:30 Concurrent Breakout Sessions:Legal/Regulatory Developing, Implementing & Evaluating Performance of a Facility-Based Ethics CommitteeReimbursement/Finance Affordable Care Act: Employer MandatesPerson Centered Thinking Integrating Person-Centered Planning Core Values & Essential Elements into Practice: Part II

12:30-1:30 Provided Networking Luncheon

1:30-2:30 Concurrent Breakout Sessions:Legal/Regulatory QAPI & Risk Management: Turning “Buzz” Words into PracticeReimbursement/Finance Working with Managed Care ProvidersPerson Centered Thinking A Person-Centered System Transformation & Care Transitioning

2:45-3:45 Closing Keynote What Every Employer Needs to Know in 2013 3:45 PM Conference Concludes

Wednesday March 20Wednesday March 20Time Track Program/Event7:30 AM Registration Opens7:30-8:15 Continental Breakfast & Networking8:15-8:30 Welcome & Opening Remarks by HCAM Executive Leadership8:30-9:30 Opening Keynote I AHCA Quality Initiatives - Role of Leadership: Top Down vs. Bottom Up9:45-10:45 Opening Keynote II Serving as a Change Agent in a New Health Care Delivery Model

11:00-12:00 Concurrent Breakout Sessions:Legal/Regulatory Organizational Compliance Standards & ProceduresReimbursement/Finance National Overview of Medicaid PolicyAssisted Living Time Management & Personal Effectiveness

12:00-1:00 Provided Networking Luncheon

1:00-2:00 Concurrent Breakout Sessions:Legal/Regulatory Administrative Oversight of Compliance ProgramsReimbursement/Finance What’s Happening: Early Experience with Integrated Care Pilot ProgramAssisted Living The AHCA/NCAL Quality Initiative for Assisted Living: Part I

2:15-3:15 Concurrent Breakout Sessions:Legal/Regulatory Protecting the Compliance Officer’s AuthorityReimbursement/Finance The Future of Healthcare: Managing Costs of InflationAssisted Living The AHCA/NCAL Quality Initiative for Assisted Living: Part II

3:30-4:30 Concurrent Breakout Sessions:Legal/Regulatory Communication of Facility/Corporate Standards & Procedures to EmployeesReimbursement/Finance Reimbursement Update for Medicare & MedicaidAssisted Living Ramifications of Licensed & Unlicensed Care

5:00-7:00 PM E X E C U T I V E H A P P Y H O U RE X E C U T I V E H A P P Y H O U R

AgendaAgendaover v iewover v iew

Legal|Regulatory Breakout SessionsLegal|Regulatory Breakout SessionsOrganiza onal Compliance Standards & Procedures | Margaret Chamberlain, Kitch Firm A good compliance program is both form and substance. This section will touch on a little of both. How does a facility structure a compliance program that will work for that organization? The compliance guidance tells us we have to have written policies, procedures and standards of conduct. This could be an overwhelming process, but this program will make it manageable.

Administra ve Oversight of Compliance Programs | Carol Rolf, Rolf Goff man Mar n LangThrough an overview of a real-life case study, participants will identify how to plan and operationalize the activities of a compliance committee. How to plan and properly document effectiveness and how to review your organization’s compliance programs will also be addressed. Participants will learn how to effectively utilize and collaborate with consultants and legal counsel in compliance investigations as well.

Protec ng the Compliance Offi cer’s Authority | Brian Kaser, Rolf Goff man Mar n LangIn this session, participants will be provided with an examination of the inherent tension between compliance and business objectives. Participants will be able to better articulate the need for and means to protect their Corporate Compliance Officer’s independence and be able to successfully evaluate their independence within your organization. A real-life case study will be shared to provide a better understanding.

Communica on of Facility/Corporate Standards & Procedures to Employees | Michael Levine, Levine Law Group Embracing Corporate Compliance as an opportunity for excellence not a regulatory burden is critical to the future success of every skilled nursing facility. A facility’s Corporate Compliance philosophy and operation must be clearly communicated to employees and customers. Participants in this presentation will depart understanding the elements required to successfully achieve these facility goals.

Tools Linking Corporate Compliance to QAPI | Andy Rothman & Vickie Burlew, Lebenbom & RothmanOverwhelmed with so much to do? Corporate Compliance, QAPI, INTERACT III – the long-term care industry is awash with new/revised guidance from HHS. This session will provide participants with practical tools from which to start building your programs. Learn to think from a systems point of view. QAPI is the systematic approach to Corporate Compliance, INTERACT III and many other programs within our operations. This session will provide participants with an organization self-assessment tool, an outline for developing a successful program and a goal setting worksheet.

Keynote SessionsKeynote Sessions

AHCA Quality Initiatives - Role of Leadership: Top Down vs. Bottom UpDAVID GIFFORDDAVID GIFFORD , American Health Care Associa on As a physician, former state regulator and current AHCA/NCAL Senior VP of Quality, Dr. Gifford is uniquely qualified in the field of long-term care quality improvement. His presentation will include an update on development of the CMS quality assurance and performance improvement program (QAPI), new federal requirements for corporate compliance and facility-based ethics committees, INTERACT III as a program for reduction in rates of rehospitalization and the AHCA quality initiatives including AHCA/NCAL Quality Awards Program.

Serving as a Change Agent in a New Health Care Delivery ModelMIKE DUGGANMIKE DUGGAN , former CEO of Detroit Medical CenterAs the former CEO of Detroit Medical Center, a prosecuting attorney and a candidate for the future Mayor of Detroit, Mike Duggan is uniquely qualified to describe the role of a change agent operating in a rapidly evolving professional environment. Being bold enough to take on big problems and find big solutions is a required attribute for success in this role. Mr. Duggan will share his insight predicting the look of a “new health care delivery model”, what essential decisions must be made by the various provider groups to survive and thrive during periods of dynamic change and how “health care” will remain a major player in federal and state policy/funding discussions.

What Every Employer Needs to Know in 2013 GRANT PECORGRANT PECOR , Clark Hill In addition to the many environmental changes in health care, the climate surrounding employment law will change as well. Employment law expert Grant Pecor will provide a critical update that will focus on the implications of Michigan’s Right to Work law, recent significant decisions of the National Labor Relations Board, the recent announcement that the Department of Labor will be updating the persuader regulations in April of 2013 and other employment law components.

The format for this conference has been designed for each presentation within a track to have a logical relationship to other The format for this conference has been designed for each presentation within a track to have a logical relationship to other presentations contained within that specific track. To optimize the value of participation in this conference for the presentations contained within that specific track. To optimize the value of participation in this conference for the

professionals who attend and benefit to your facility, we recommend registering one individual to attend each specific track. professionals who attend and benefit to your facility, we recommend registering one individual to attend each specific track.

GPGP

DGDG

MDMD

Reimbursement|Finance Breakout SessionsReimbursement|Finance Breakout SessionsNa onal Overview of Medicaid Policy | Michael Cheek, American Health Care Associa on of MichiganAs the AHCA point person on national Medicaid policy, Mr. Cheek is uniquely qualified to share the direction policy makers are embracing for the Medicaid program, its impact on skilled nursing facility providers and what it means for recipients. This presentation will also discuss how national Medicaid policy will impact state Medicaid programming and budgets.

What’s Happening: Early Experience with the Integrated Care Pilot Program | Michael Cheek, American Health Care Associa on of MichiganCMS is gradually approving state-specific applications to participate in the national integrated care experiment. As an expert on national Medicaid policy, this presenter will provide an overview of early results of the experience of the first 2 federally-approved integrated care pilot projects (Massachusetts & Washington) and prognosticate on outcomes, opportunities and best practices that may come from participation in the pilot.

The Future of Healthcare: Managing Costs of Infl a on | Tony Colarossi, Plante & MoranUnderstand how the healthcare value chain is adapting to changes affecting everything from consumer behaviors to the changing roles of providers and health systems. Bring examples of implemented strategies back to your organization to discuss how these changing dynamics will affect your business model.

Reimbursement Update for Medicare & Medicaid | Betsy Rust, Plante & Moran Medicare and Medicaid payments for skilled nursing facility services are continually adjusted to reflect changing policy and economic realities. The fiscal cliff impact on Medicare payments will be examined for both current and future Medicare SNF PPS rates. The session will also provide information on the latest Medicaid policy changes and audit interpretation impacting the Medicaid rates.

The Michigan Model for Integrated Care | Steve Fi on, Medical Services Administra on, Michigan Department of Community HealthIn this presentation, Steve Fitton, Director, Michigan Medical Services Administration, will provide participants an insightful overview of Michigan’s participation in the Integrated Care Pilot. An overview of the Integrated Care program will be provided as well as an examination of possible implications on long-term care. As a provider, you won’t want to miss this session

Michigan Perspec ve of Health Systems/Plans | Betsy Rust, Plante & Moran Michigan continues to see a growing enrollment is managed care programs for Medicare and Medicaid services including both Medicare Advantage and Medicaid Health Plans. This presentation will provide nursing facilities with an overview on how to engage and meet the requirements of these managed care organizations. The presentation will include closing remarks from panelists representing independent and multi-facility Michigan nursing facilities to help provide additional perspective.

Aff ordable Care Act: Employee Mandates | Grant Pecor, Clark HillUnderstand the key elements of the recent Supreme Court decision on the Patient Protection Affordable Care Act and how it impacts employers. This presentation will provide an overview of the new Affordable Care Act. An in-depth review of employee mandates impacting providers/employers will also be addressed. Don’t miss this presentation to stay current in this ever-changing area of law.

Working with Managed Care Providers | Pat Anderson, Health Care Associa on of Michigan & Betsy Rust, Plante & MoranMost Michigan nursing facilities have encountered managed care providers on a limited basis through the Medicaid Health Plans and/or Medicare Advantage Plans. How does that change when these plans become the primary payers for skilled nursing facility services? This session will provide information on the basic components of working with your new partners to provide care in a managed care environment. Credentialing, billing, clinical oversight, quality and data needs will be addressed.

OIG Oversight of Corporate Compliance Programs & Response | Margaret Chamberlain, Kitch FirmHaving a Corporate Compliance program is not enough. The facilities must withstand the scrutiny of audit. This presentation will help providers understand the audit process which will be applied to their program as well as insight to the government’s process of evaluation of Corporate Compliance activities. Participants will not want to miss this informative presentation.

Developing, Implemen ng and Evalua ng Performance of a Facility-Based Ethics Commi ee | Sandra Place, Jackson County Medical Care FacilityThis presentation will provide an overview of the regulatory requirements for Ethics Committees and their work. Participants will be introduced to the American Medical Directors Ethics Criteria and the American Society of Bioethics & Humanities core competencies for ethics consultation. Discussion areas also include development of a sound Ethics Committee policy and procedure. Participants will be engaged through interactive group work which will include a mock ethic consultation with a provided scenario and debriefing.

QAPI & Risk Management: Turning “Buzz” Words into Prac ce | Angie Szumlinski & Erica Holman, HealthCap RMSThis is a brief overview of the relationship between risk management and QAPI . Both are tools that can expand quality of life while being integrated more fully into most homes’ daily operations. Many homes have active QAPI and risk management processes but fail to take credit for all their hard work - this presentation will give homes ideas for starting points and evaluations.

Assisted Living|Assisted Living|Person-Centered Thinking Breakout SessionsPerson-Centered Thinking Breakout Sessions

Time Management and Personal Eff ec veness | Mark O , Independent ConsultantTime is one of the most valued commodities, yet we allow outside distractions to impact it. It is not managing time that is the problem; it is the control of outside forces impacting our time. Individuals must make the effort to consider those forces, change their concept of time and see how it can make a lasting impact on their business and personal life. Goal setting is one of the key ingredients.

The AHCA/NCAL Quality Ini a ve for Assisted Living: Part I & II | Lindsay Schwartz, Na onal Center for Assisted LivingIn 2012, NCAL released the AHCA/NCAL Quality Initiative for Assisted Living which has four goals: safely reduce hospital readmissions, improve staff stability, increase resident satisfaction, and safely reduce the off-label use of antipsychotics. This seminar will be an in-depth discussion about the Quality Initiative for Assisted Living and the tools to support the goals including the INTERACT III tools. We will examine how to best measure these outcomes and the importance of these four goals. An overview of how data collection efforts by NCAL including the Performance Measures Survey and the Vacancy, Retention, and Turnover survey can support the Quality Initiative. The role of a Patient Safety Organization to collect Tier II Clinical performance data will be also discussed.

Ramifi ca ons of Licensed and Unlicensed Care | David Wiegel, Kitch FirmIn this presentation, participants will examine the extent of what licensed care means, limitations of unlicensed care and the ramifications of de-licensing in the assisted living continuum. Participants will better understand what is allowable and what is prohibited. Regulatory issues and civil litigation will also be addressed.

Person-Centered Thinking across the LTC Con nuum | Stacey Starling, Starling Center for Organiza onal DevelopmentExplore the sociological and psychological roots of the person-centered perspective and its application in practice at the point of service within a long-term care environment. Moreover, learn to distinguish the nuances of the person-centered approaches across the LTC continuum and leverage this understanding as a means to favorably position your organization within the emerging ADRC marketplace.

Integra ng Person-Centered Planning Core Values & Essen al Elements into Prac ce: Part I & II Stacey Starling, Starling Center for Organiza onal DevelopmentIn this two part session, participants discover the PCP core values and essential elements (as adopted by the Department of Community Health, 2009) in action at the point of service within a long-term care environment; and modeled through actions of leadership. Participants also discover and examine their own embedded biases and how those biases are played out when interacting with people during an exchange of care and service. The session also provides the opportunity to examine aspects of power and privilege held by people (clinicians) in organizations and how a misuse of “clinician-as-expert” can rob customers/individuals of their rights to respect and decision-making about their own lives, thus potentially resulting in poor clinical outcomes.

A Person-Centered System Transforma on & Care Transi oning | Stacey Starling, Starling Center for Organiza onal DevelopmentTremendous attention is being placed on reducing hospital readmissions and the ways and means that providers direct people through the continuum of service with the aim to impact clinical outcomes, while mitigating risk and maximizing profit for the organization. A Person-Centered approach is a cultural shift from the traditional medical model to incorporate more individualized and inclusive approaches to care and service. In application, a person-centered approach leverages strengths, develops capacities, and focuses on both the process of health/services management and the desired outcomes. This session aims to discover and examine emerging trends in collaborative practice across the continuum that serves to uphold person-centered philosophy and the goals setforth with care transitioning initiatives.

NEW!NEW! INTERACT III - Regional TrainingsINTERACT III - Regional TrainingsRegion Part I Part II Lansing April 15 October 14Detroit April 22 October 21Grand Rapids April 29 October 28Marque e May 2 October 7

MI-NADONA/LTC RN Boot CampMI-NADONA/LTC RN Boot CampMarch 27-28 & April 17-18 | Lansing

HCAM Billers Ins tuteHCAM Billers Ins tuteApril 23-24 | Lansing

MI-NADONA/LTC Cer fi ed Demen a Prac oner MI-NADONA/LTC Cer fi ed Demen a Prac oner Seminar: Prepara on for CDP Cer fi ca onSeminar: Prepara on for CDP Cer fi ca on

May 9 | Mt. Pleasant

NEW!NEW! HCAM/MCAL Interdisciplinary IntensiveHCAM/MCAL Interdisciplinary IntensiveJune 27-28 | Lansing

HCAM/MCAL Annual Conven on & ExpoHCAM/MCAL Annual Conven on & ExpoSept. 15-18 | Grand Rapids

MI-NADONA/LTC Annual Convoca on & ExpoMI-NADONA/LTC Annual Convoca on & ExpoNov. 6-8 | Detroit

hcam|mcalhcam|mcalSpring Leadership ConferenceSpring Leadership Conference

Package & DescriptionTo register, please circle the applicable rate for the package you wish

to register for and indicate your total amount due.

HCAM/MCAL Member RatePrior to Feb. 27HCAM/MCAL Member RateAfter Feb. 27

Prospective Member Rate

A.A. Full Package: Includes March 20-21 education, luncheons, breaks & Executive Happy Hour. $399 $475 $599

B.B. Happy Hour Only: Includes Executive Happy Hour on March 20 from 5-7 PM only. $125 Not Available

Total Due: $Total Due: $

March 20-21, 2013 | Motor City Hotel | DetroitMarch 20-21, 2013 | Motor City Hotel | Detroit

PLEASE PRINT CLEARLY / ONE REGISTRATION FORM PER PERSON

Name:________________________________________________________ Title:______________________________________________________________

Facility/Company:__________________________________________________________________________________________________________________

Address:______________________________________________________________ City:______________________________________________________

State:_______________ Zip:_______________ Phone:_____________________________________ Fax: _____________________________________

Email (required):___________________________________________________________________________________________________________________

NEW! Conf irmation of registration & important conference info. will be sent by email only, if email address is provided.NEW! Conf irmation of registration & important conference info. will be sent by email only, if email address is provided.

PAYMENT INFORMATION

Check One: ____Check/Money Order made payable to “HCAM” ____Visa ____MasterCard ____American Express ____Discover

Credit Card Number:_______________________________________________________________________________________________________________

Expiration Date (month/year): _____________ Three-digit Security Code on Back of Card: ___________ Billing Zip Code for Credit Card: ___________

Cardholder Name (print):___________________________________________________________________________________________________________

Cardholder Signature:_______________________________________________________________________ Today’s Date:___________________________

2013 HCAM/MCAL Registration Policies: PLEASE REVIEWRegistra on Please u lize this form to register for the 2013 HCAM/MCAL Spring Leadership Conference or register online at www.HCAM.org. Please mail or fax completed form. Payment & Applicable RateAll registra on fees are due at the me of registra on. We accept Visa, MasterCard, American Express or Discover. We will also accept a check or money order payable to HCAM. Incorrect rates will be adjusted to reflect the correct applicable rate and automatically charged accordingly. Should you have ques ons in regards to your applicable rate, please contact HCAM at (517) 627-1561 prior to submission. Cancella on & Refund PolicyAll refund requests must be made in wri ng by e-mail to Mary Campbell at MaryCampbell@hcam.org. Telephone cancella ons will NOT be accepted. Individual registra on fees, less a 25% processing fee, will be refunded for cancella ons received in wri ng prior to Feb 27. Cancellations received after Feb. 27 will not receive a refund nor a credit to a future program. Subs tu onsIndividuals registered to a end this conference, but unable to a end, may send an alternate in their place. Please contact Mary Campbell at MaryCampbell@hcam.org

to process this request.Dietary Restric ons and/or Special Accommoda onsIndividuals with special dietary restric ons, or those who require special accommoda ons to fully par cipate in this conference, should contact HCAM in wri ng by e-mail to MaryCampbell@hcam.org no later than Feb. 27, detailing their request or restric on. Overnight Accommoda ons - Secure by Feb. 27To secure your hotel reserva on, please contact Motor City Hotel directly at (866) 782-9622. Overnight lodging is NOT included in the registra on rate.Consent to Use of Photographic ImagesRegistra on and a endance at, or par cipa ng in, HCAM and MCAL events and/or ac vi es cons tutes an agreement by the registrant to HCAM and MCAL’s use and distribu on (both now and in the future) of the registrant or a endee’s image or voice in photographs, videotapes, electronic reproduc ons and audiotapes of such events and ac vi es. Ques onsPlease contact Mary Campbell at (517) 622-6194 or MaryCampbell@hcam.org.

To register, submit this form with payment and

fax to (517) 627-3016 or mail to

HCAM7413 Westshire Drive,

Lansing, MI 48917

OVERNIGHT ACCOMMODATIONS - SECURE BY FEB. 27Please secure your hotel reservation Please secure your hotel reservation directlydirectly with Motor City Hotel by calling (866) 782-9622. A block of rooms has been reserved for with Motor City Hotel by calling (866) 782-9622. A block of rooms has been reserved for

participants at the discounted group rate of $129 per night plus appicable taxes, if secured prior to Feb. 27. Both valet and self-parking are participants at the discounted group rate of $129 per night plus appicable taxes, if secured prior to Feb. 27. Both valet and self-parking are complimentary for overnight guests. Please be sure to reference “HCAM” to receive the discounted group rate at the time of reservation. complimentary for overnight guests. Please be sure to reference “HCAM” to receive the discounted group rate at the time of reservation.

REGIONS 1, 2 & 3

Exclusive sponsor of the networking luncheon on March 21.

Exclusive sponsor of the Executive Happy Hour.

Exclusive sponsor of the attendee candy station.

Exclusive sponsor of the opening keynote presenters, David Gifford & Mike Duggan.

Exclusive sponsor of the conference breakfasts.

Exclusive sponsor of the networking luncheon on March 20.

Exclusive sponsor of the attendee badge scanning for contact hours.

General conference sponsors.

Exclusive sponsor of the conference refreshment & dessert breaks.

SPRING LEADERSHIP CONFERENCESPRING LEADERSHIP CONFERENCE