high tech ≠ high touch

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How To Use Emerging Technology To Forge Deeper, Stronger Relationships Jeff Turner, President, Zeek Interactive, Twitter: @jeffturner HIGH TECH ≠ HIGH TOUCH Ignore

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Page 1: High Tech ≠ High Touch

How To Use Emerging Technology

To Forge Deeper, Stronger Relationships

Jeff Turner, President, Zeek Interactive, Twitter: @jeffturner

HIGH TECH ≠ HIGH TOUCHIgnore

Page 2: High Tech ≠ High Touch

“Our networked life allows us to hide from each other, even as we are

tethered to each other. We’d rather text than talk.” – Sherry Turkle

Alone Together

Photo by Ultra Silo1 via Flickr Creative Commons

Page 3: High Tech ≠ High Touch

“Every technology is both a burden and a blessing;

not either-or, but this-and-that.” – Neil Postman

Enthusiastic About Technological Change

Photo by D. Sharon Pruitt via Flickr Creative Commons

Page 4: High Tech ≠ High Touch

Nothing. That’s the problem.

What’s Wrong With This Picture?

Photo by Melvin Schlubman via Flickr Creative Commons

Page 5: High Tech ≠ High Touch

“New media not only affect the way people behave, but they eventually

affect the way people feel they should behave.” – Joshua Meyrowitz

Media Changes The Way We Behave

Photo by Ultra Silo1 via Flickr Creative Commons

Page 6: High Tech ≠ High Touch

“Giving undivided attention is the first and most basic

ingredient in any relationship.” – Kare Anderson, Harvard Business Review

What Captures Your Attention?

Photo by Ed Yourdon via Flickr Creative Commons

Page 7: High Tech ≠ High Touch

“It is also a state of mind. It consists in the deification of technology, which

means that the culture seeks its authorization in technology, finds its

satisfactions in technology, and takes its orders from technology.” – Neil Postman

Technology Is A State Of Culture

Photo by David Roseborough via Flickr Creative Commons

Page 8: High Tech ≠ High Touch

“Our most serious problems are not technical, nor do they arise from

inadequate information.” – Neil Postman

What Problem Does This Solve?

Photo by Yourdon via Flickr Creative Commons

Page 9: High Tech ≠ High Touch

“Whether media have actually affected the amount of family interaction may be less of an issue than the fact that they have changed the uniqueness of what goes on in the home.” – Joshua Meyrowitz

No Sense Of Place

Photo by Ed Yourdon via Flickr Creative Commons

Page 10: High Tech ≠ High Touch

“Truly different behaviors require truly distinct situations.” – Joshua Meyrowitz

Technology Is Not A Differentiator

Photo by Ed Yourdon via Flickr Creative Commons

Page 11: High Tech ≠ High Touch

“A person can lie verbally much more easily

than he or she can “lie” non verbally.” – Joshua Meyrowitz

We’re Missing The Nonverbal

Photo by Yourdon via Flickr Creative Commons

Page 12: High Tech ≠ High Touch

… and consider how we want the world to look.

It’s Time To Pause

Photo by Ed Yourdon via Flickr Creative Commons

Page 13: High Tech ≠ High Touch

You have the ability to alter your behavior, and change the game.

Awareness Brings Opportunity

Photo by Ed Yourdon via Flickr Creative Commons

Page 14: High Tech ≠ High Touch

Be where you are, with who you’re with.

Be In The Moment

Photo by Tom French via Flickr Creative Commons

Page 15: High Tech ≠ High Touch

I will do business with someone I can laugh with.

How We Engage Matters

Photo by Rob Boudon via Flickr Creative Commons

Page 16: High Tech ≠ High Touch

Use the computer to get off of the computer.

Seek Hugs Over Likes

Photo by Tedeytan via Flickr Creative Commons

Page 17: High Tech ≠ High Touch

When it comes to trust, nothing is more efficient than face-to-face.

The Fastest Way To Trust

Photo by Isafmedia via Flickr Creative Commons

Page 18: High Tech ≠ High Touch

“When you adopt a technology, you also adopt

the philosophy embedded in that technology.” - Clay Shirky

Technology Is Not Neutral

My Facebook Page

Page 19: High Tech ≠ High Touch

If you’re not vigilent, their agenda becomes your agenda.

Don’t adopt philosophies counter to your own philosophy.

Facebook Has An Agenda

My Facebook Page

Page 20: High Tech ≠ High Touch

Don’t take the path of least resistance.

Get Personal

My Facebook Page

Page 21: High Tech ≠ High Touch

The next best thing to being there.

Exploit Skype, GoToMeeting

Photo by Joxe via Flickr Creative Commons

Page 22: High Tech ≠ High Touch

Even blogging can take a different direction when

the focus shifts to “You Engaging Others.”

SEO, yes. But YEO as well.

Miamism Showcases Genius Jones

Page 23: High Tech ≠ High Touch

How many opportunities are you missing by staring at your phone?

Connect Locally

Photo by ME, yesterday morning at Starbucks

Page 25: High Tech ≠ High Touch

The real thing is always better. Never forget that.

Real Parties Over Virtual Parties

Photo by Bart Everson via Flickr Creative Commons

Page 26: High Tech ≠ High Touch

“It is important to remember what can be done

without computers” – Neil Postman

Analog Over Digital

Photo by Emily Rachel Hildebrand via Flickr Creative Commons

Page 27: High Tech ≠ High Touch

How To Use Emerging Technology

To Forge Deeper, Stronger Relationships

Jeff Turner, President, Zeek Interactive, Twitter: @jeffturner

HIGH TECH ≠ HIGH TOUCHIgnore