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April 2012 Highlights & Significant Issues Report April 2012 Development Services Highlights and Significant Issues Report For the Month of April 2012 Highlights and Significant Issues Report April 2012

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Page 1: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

Highlights & Significant Issues Report April 2012

Development Services Highlights and Significant Issues Report

For the Month of April 2012

Highlights and Significant Issues Report April 2012

Page 2: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

Highlights & Significant Issues Report April 2012

Executive Summary Customer Contact and Business Improvement

The total number of enquiries attended to this month was 120 while the number of application lodgements submitted over the counter was 80. The total number of duty planner responses provided this month was 97. The average number of days to respond to a duty planner enquiry was 2 days (refer figure 1.3.3). Development Assessment The number of applications received was steady and in accordance with expected levels. IDAS time frames were met for acknowledgment notices and information requests. Reconfiguration of Lots, Material Change of Use Code and Impact applications were processed in IDAS time frames. Concurrence Agency applications with Council timeframes have improved compared to last month.

Development Engineering We received 15 Operational Works applications in April – compared to the previous 3 monthly average of 13 and historic average of 13 (refer to Section 2.7.2). The Operational Works Decision Making Period target of 85% within 40 days, was met with 89% assessed within the target time frame (refer to Section 2.7.3). The percentage of plan sealing approvals within 15 days was 38% compared with the target of 85%. The percentage of minor works approvals, within 10 days of application, was 79% compared with the target of 85%.

Health and Regulatory Services The Pest management Officers are currently responding to increasing numbers of wild dog issues throughout the Council area. Typically, the 1080 baiting season is active for the next 2 months and then towards the latter part of the year and Officers are assisting landholders in the required baiting programs. The numbers of complaints for overgrown allotments remains high with notices issued by Local Laws Officers where required. There were no other matters which varied considerably in terms of service delivery activities since the last months report.

Page 3: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

Highlights & Significant Issues Report April 2012

Strategic Planning

The draft planning scheme was submitted for 1st state interest review on 19 April 2012 after completion of a comprehensive peer review process. The Erosion and Sediment Control compliance programme is progressing, with a comprehensive training programme undertaken during April (including specialised authorised officer training, specialised training for consultants, contractors and council officers, an audit undertaken on 3 sites and a presentation by an officer from Sunshine Coast council on their programme).

Page 4: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

Highlights & Significant Issues Report April 2012

Table of Contents

Name of Section Section Page

INDUSTRY CONSULTATION AND PUBLIC CONTACT

1 1-3

PD Online 1.1 1

Industry Contact/Meetings 1.2.1 1

Working Groups 1.2.3 1

Planning Scheme Consultation 1.2.4 2

Duty Planner 1.3 3

Development Services Business Centre Contact 1.4 4

ALL IPA/SPA APPLICATIONS RECEIVED 2 5-21

Applications – MCU- Code 2.2 9-10

Applications – MCU – Impact 2.3 11-13

Applications – Negotiated Decision Notice 2.4 14

Applications – Reconfiguration of Lot 2.5 15-16

Concurrence Agency Applications 2.6 17

Operational Works 2.7 18-19

Plan Sealing 2.8 20-21

Minor Works Applications 2.9 22

Planning Certificates 2.10 23

ePlanning 3 24

CUSTOMER REQUESTS 4 25-34

Local Laws 4.2 27

Compliance 4.3 28-29

Environmental Health 4.4 30-31

Environmental Services 4.5 32

Pest Management 4.6 33

INFRINGEMENTS 5 34-35

Regulated Parking 5.2 35

Local Laws 5.3 35

Compliance 5.4 35

DOMESTIC BUILDING WORKS 6 36-38

BUSINESS IMPROVEMENT 7 39-44

200K PLANNING SCHEME 8 45-49

Page 5: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

1

Highlights & Significant Issues Report April 2012

1. INDUSTRY CONSULTATION AND PUBLIC CONTACT

1.1 Views of PD Online Web Page

Description Current Month

Average Hits - Previous 3 Months

Monthly Average Since January 2011

Page Views 732 796 645

1.2.1 Industry Contact/Meetings

Description Current Month

Pre-Lodgement Meetings 9

Engineering Meetings 10

Environmental Services 4

Compliance 9

Local Laws 0

Environmental Health 1

Developer Meetings 17

1.2.3 Working Groups

• Nill

Page 6: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

2

Highlights & Significant Issues Report April 2012

1.2.4 Planning Scheme Consultation

Attended training session by DERM on the Strategic Cropping Land State Planning

Policy (13 April 2012)

Page 7: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

3

Highlights & Significant Issues Report April 2012

1.3 Duty Planner

Description Current Month

Previous 3 Months Average

Average Since July 2008

Responses to Email & Fax Requests

97 91 112

1.3.3 Number of Duty Planner Responses and response days

0

50

100

150

200

250

1.3.2 Duty Planner Responses Provided Since July 2008

Page 8: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

4

Highlights & Significant Issues Report April 2012

1.4.1 Development Services Business Centre Customer Contact

Description Current Month

Previous 3 Months Average

Average Since March 2011

Enquiries 120 110 86

Meeting 69 32 60

Deliveries 17 9 12

Application Lodgements 80 57 78

TOTAL 286 208 236

1.4.2 Application Lodgement by Business Type

Description Current Month

Previous 3 Months Average

Average Since March 2011

Development Engineering

15 16 10

Development Assessment

25 24 22

Water & Waste 35 44 44

Health & Regulatory Services

5 3 3

TOTALS 80 88 80

1.4.3 Number of Enquiries Received since March 2011

0

50

100

150

200

250

300

350

400

450

Mar (2011)

Apr May Jun Jul Aug Sep Oct Nov Dec Jan (2012)

Feb Mar Apr

Page 9: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

5

Highlights & Significant Issues Report April 2012

ALL SPA/IPA APPLICATIONS RECEIVED

2.1.2 Applications Received

Application Type

New Application Received

Amendments Received

Total All Received

Previous 3 Months Average

Average Since July 2008

ROLs > 6 lots 0 0 0 1 1

ROLs < 6 lots 4 1 5 9 9

Combined Applications

1 5 6 3 3

Concurrency Agency

29 0 29 16 15

Operational Works

15 0 15 13 13

MCU - Code 15 3 18 19 23

MCU - Impact 4 2 6 6 5

ERAs 1 0 1 1 2

Plans Sealed 12 0 12 10 15

PTW 0 0 0 0 0

81 11 92 78 86

219 84 67

2.1.1 Assessment of All Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

ROLs < 6 lots 5%

Combined Applications

3% Concurrency Agency

31%

Operational Works 16%

MCU - Code 20%

MCU - Impact 7%

ERAs 1%

Plans Sealed 13%

PTW 0%

2.1.3 IPA/SPA APPLICATIONS RECEIVED

Page 10: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

6

Highlights & Significant Issues Report April 2012

2.1.5 Acknowledgement Notice & Information Request

Description Current Month

Previous 3 Months Average

Average Since July 2008 Target

Number of Acknowledgement Notices Sent

7 11 15

Average Days to Send Acknowledgement Notice

8 7 6 85 % in 10

Days

Number of Information Requests Sent

7 10 14

Average Days to Send Information Requests

8 7 6 85 % in 10

Days

0

20

40

60

80

100

120

140

# R

eceiv

ed

Month Received

2.1.4 Applications Received Since July 2008

70%

75%

80%

85%

90%

95%

100%

2.1.6 % of Acknowledgement Notices Sent Within 10 Days (KPI-85% in 10 Days)

% Sent in 10 Days Target (85%)

Page 11: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

7

Highlights & Significant Issues Report April 2012

2.1.8 Appeals

Description Current Month

Previous 3 Months Average

Average Since July 2008

Notices of Appeal Received 0 1 1

30%

40%

50%

60%

70%

80%

90%

100%

2.1.7 % of Information Requests Sent Within 10 Days (KPI-85% in 10 Days)

% Sent in 10 Days Target (85%)

Page 12: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

8

Highlights & Significant Issues Report April 2012

2.1.10 Change of Approval, Change of Conditions & Extension of Currency Period

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

Requests Received 7 5 9

Requests Decided 7 7 5

Days to Decide 37 32 45 85% in 30

Days

20 7 7

2.1.9 Assessment of Amended Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

100%

2.1.11 % of Amended Applications Decided in 30 Days (KPI-85% in 30 Days)

% Sent in 30 Days Target (85%)

Page 13: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

9

Highlights & Significant Issues Report April 2012

2.2 APPLICATIONS – MCU – CODE

2.2.2

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

New Applications Received 18 19 23

Applications in Decision Making Period 17 18 24

Average Days in Decision Making Period

24 25 20 85% in

40 Days

Number of Applications Decided 17 23 22

Average Days (Lodgement to Decision) 37 57 57 85% in

80 Days

39 18 17

2.2.1 Assessment of MCU-Code Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

65%

70%

75%

80%

85%

90%

95%

100%

2.2.3 % Days in Decision Making Period under 40 Days (KPI-85% in 40 Days)

% Completed in 40 Days Target (85%)

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April 2012

10

Highlights & Significant Issues Report April 2012

Over 40 Days 11%

Under 40 Days 89%

2.2.4 Decision Making Period Completed Under 40 Days

60%

70%

80%

90%

100%

2.2.5 % Days to Process an Application - under 80 Days (KPI-85% in 80 Days)

% Sent in 80 Days Target (85%)

Over 80 Days 6% Under 80 Days

94%

2.2.6 Application Decided under 80 Days

Page 15: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

11

Highlights & Significant Issues Report April 2012

2.3 APPLICATIONS – MCU – IMPACT

2.3.2

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

New Applications Received 4 6 6

Applications in Decision Making Period 3 4 6

Number of Applications Decided 5 5 6

Average Days in Decision Making Period

25 34 46 50% in

40 Days

Average Days (Lodgement to Decision) 145 118 163 85% in

230 Days

25 4 5

2.3.1 Assessment of MCU-Impact Applications

Active Requests (Beginning of Month) Requests Received Requests Decided

Page 16: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

12

Highlights & Significant Issues Report April 2012

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2.3.3 % Days in Decision Making Period under 40 Days (KPI-50% in 40 Days)

% Sent in 40 Days Target (50%)

Over 40 Days 0%

Under 40 Days 100%

2.3.4 Decision Making Period Completed Under 40 Days (KPI)

Page 17: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

13

Highlights & Significant Issues Report April 2012

40%

50%

60%

70%

80%

90%

100%

2.3.5 % Days to Decide an Application - under 230 Days (KPI-85% in 230 Days)

% Completed in 230 Days Target (85% in 230 Days)

Over 230 Days 20%

Under 230 Days 80%

2.3.6 Applications Decided - Under 230 Days (KPI)

Page 18: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

14

Highlights & Significant Issues Report April 2012

2.4 APPLICATIONS – Negotiated Decision Notices 2.4.1

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

Applications Received 0 0 33

No More than 20 %

Applications Decided 2 1 5

Average Days to Decide Application

36 45 34 85% in

20 Days

0%

20%

40%

60%

80%

100%

2.4.2 % Days in Decision Making Period under 20 Days 85% (KPI-85% in 20 Days)

% Completed in 20 Days Target (85% in 20 Days)

Decided Less than 20 Days

50%

Decided More than 20 Days

50%

2.4.3 Negotiated Decision Notice Decided Less than 20 Days (KPI)

Page 19: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

15

Highlights & Significant Issues Report April 2012

2.5.1 APPLICATIONS - Reconfiguration of Lot Applications

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

New Applications Received 4 10 10

Number of Applications Decided 13 9 12

Average Days from Lodgement to Decision

80 122 103 85% in

80 Days

Average Days in Decision Making Period 30 29 33 85% in

40 Days

Number of Lots Approved 120 61 83

2.5.2 Average Number of Applications Decided by Month

2.5.3 % of Applications Decided under 80 Days (Target 85% in 80 Days)

0

2

4

6

8

10

12

14

16

18

20

0%

20%

40%

60%

80%

100%

% under 80 Days Target (85% in 80 Days)

Page 20: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

16

Highlights & Significant Issues Report April 2012

2.5.4 Average Days in Decision Making Period

2.5.5 % Days in Decision Making Period under 40 Days 85% (KPI-85% in 40 Days)

2.5.6 Number of Lots Approved

0

5

10

15

20

25

30

35

40

45

50

40%

50%

60%

70%

80%

90%

100%

% under 40 Days Target (85% in 40 Days)

0

50

100

150

200

250

300

350

400

Page 21: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

17

Highlights & Significant Issues Report April 2012

2.6 Concurrence Agency Applications

2.6.2

Description Current Month

Previous 3 Months

Average Since July 2008

Target

New Applications Received 30 16 15

Applications Decided 11 19 15

Average Days to Decide 9 18 11 85% in 15

Days

24 30 11

2.6.1 Assessment of Concurrence Agency Applications

Active Applications (Beginning of Month) Received Applications Decided Applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2.6.3 % Days to Decide an Application - under 10 Days (KPI-85% in 10 Days)

% Completed in 10 Days Target (85% in 10 Days)

Page 22: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

18

Highlights & Significant Issues Report April 2012

2.7 Operational Works

2.7.2

Description Current Month

Previous 3 Months

Average Since July 2008

Target

New Request Received 15 13 13

Applications Requiring Information Request

8 8 5 No More than 50

%

Average Information Request Days

20 14 10 85% in

40 Days

Average Days in Decision Making Period

31 21 22 85 % in 40 Days

Average Days to Decide a Request

50 54 65 85% in

80 Days

63 15 8

2.7.1 Assessment of Operational Works Request

Active Applications (Beginning of Month) Received Applications Decided Applications

50%

60%

70%

80%

90%

100%

2.7.3 % Days in Decision Making Period under 40 Days 85% (KPI-85% in 40 Days)

% in 40 Days Target (85% in 40 Days)

Page 23: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

19

Highlights & Significant Issues Report April 2012

Over 40 Days 11%

Under 40 Days 89%

2.7.4 Decision Making Period Completed Under 40 Days (KPI)

40%

50%

60%

70%

80%

90%

100%

2.7.5 Days to Decide an Application - under 80 Days

(KPI-85% in 80 Days)

% Completed in 80 Days Target (85% in 80 Days)

Application Requiring IR

18%

Application with No IR 82%

2.7.6 Applications with Information Request (KPI <50%)

Page 24: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

20

Highlights & Significant Issues Report April 2012

2.8 Plan Sealing

2.8.2

Description Current Month

Previous 3 Months Average

Average Since July 2008

Target

Applications Received 13 14 16

Plans Sealed 15 10 15

Advice Notices ( Avg Days) 2 4 4

Average Days to Decide 26 58 26 85% in

15 Days

Number of Lots Approved 103 72 98

8 12 15

2.8.1 Assessment of Plan Sealing Applications

Active Applications (Beginning of Month) Received Applications Decided Applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2.8.3 Days to Decide an Application - under 15 Days (KPI-85% in 15 Days)

% Completed in 15 Days Target (85% in 15 Days)

Page 25: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

21

Highlights & Significant Issues Report April 2012

Over 15 Days 62%

Under 15 Days 38%

2.8.4 Time to Decide an Application Under 15 Days (KPI)

0

20

40

60

80

100

120

140

160

180

200

2.8.5 Number of Lots Sealed

Lots Sealed Trend

Page 26: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

22

Highlights & Significant Issues Report April 2012

2.9 Minor Works Applications

230 59 47

2.9.1 Assessment of Minor Works Applications

Active Applications (Beginning of Month) Received Applications Decided Applications

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

100%

2.9.2 Days to Decide an Application - under 10 Days (KPI-85% in 10 Days)

Under 10 Days 79%

Over 10 Days 21%

2.9.3 Applications Decided under 10 Days (KPI)

Page 27: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

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Highlights & Significant Issues Report April 2012

2.10 Planning Certificates

2.10.1 Planning Certificates Issued

Description Current Month

Previous 3 Months Average

Average Since July 2008 Target

Limited Planning Certificate 11 17 16 85% in 5

Days

Standard Planning Certificate

0 2 2 85% in

10 Days

Full Planning Certificate 0 1 1 85% in

30 Days

0

5

10

15

20

25

30

2.10.2 Planning Certificates Requests Received

Limited Certificates Standard Certificates Full Certificates

Under 5 Days 91%

Over 5 Days 9%

2.10.3 Limited Certificates Issued under 5 Days (KPI)

Under 10

Days 0%

Over 10

Days 0%

2.10.4 Standard Certificates Issued under 10 Days (KPI)

Page 28: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

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Highlights & Significant Issues Report April 2012

2. ePlanning 3.1.1

Description Current Month

Monthly Average - last 3 months

Monthly Average since Feb 2011

Applications lodged through Smart eDA (MCU,ROL & OW)

24 28 34

Applications assessed electronically

24 32 32

Smart eDA 65%

Hard Copy 35%

3.5.2 Applications Lodged via Smart eDA (More than 75% KPI)

Hard Copy 0%

eAssesment 100%

3.5.3 Applications Assessed Electronically (More Than 90% KPI) - % of all Applications Received

Page 29: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

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Highlights & Significant Issues Report April 2012

4. Customer Requests

4.1.2 Requests Received

Request Type Total Previous 3 Months Average

Average Since July 2008

Local Laws 330 406 249

Compliance 14 32 33

Environmental Health 19 49 29

Environmental Services 5 7 7

Pest Management 9 9 8

490 377 339

4.1.1 Customer Requests

Active Requests (At Beginning of Month) New Requests Received Completed Requests

Local Laws 88%

Compliance 4%

Environmental Health

5%

Environmental Services

1%

Pest Management 2%

4.1.3 Percentage Requests Received by Area

Page 30: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

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Highlights & Significant Issues Report April 2012

4.1.4 Requests Completed

Request Type Total Average Days to Complete

Monthly Average Since July 2008

Average Days to Complete Since July 2008

Local Laws 296 18 44 20

Compliance 20 28 26 49

Environmental Health 14 21 20 17

Environmental Services 4 6 6 1

Pest Management 5 11 7 13

0

100

200

300

400

500

600

700

800

4.1.5 Number of Requests Received vs Completed

Requests Received Requests Completed

Page 31: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

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Highlights & Significant Issues Report April 2012

4.2.1 Progress of Local Laws Customer Requests

4.2.2 Local Laws Requests - Highlights

Request Type Active Received Finalised

Dogs Straying 54 60 76

Overgrown/Untidy Properties 144 75 52

Dogs Aggressive 41 37 32

Dogs Barking 40 24 1

Abandoned Vehicles 70 31 14

4.2.3 Number of Dogs Registered / Impounded

Animal Type March 2012

March 2011

Since July 08

Impounded

Dogs 146 149 15,091 54

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April 2012

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Highlights & Significant Issues Report April 2012

4.3.1 Compliance Requests Highlights

4.3.2 Compliance Requests Highlights

Category Active Received Finalised

Illegal Building Works 27 5 7

Non Compliance of Conditions 8 2 3

Heavy Vehicle Parking 0 0 0

Unapproved Earthworks 7 0 3

Pools & Pool Fencing 9 2 3

Home Based Business 2 2 2

Illegal land Use 9 1 1

Plumbing Miscellaneous 3 3 3

Stormwater 2 1 4

Onsite Sewerage Plants/Septics 0 0 0

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April 2012

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Highlights & Significant Issues Report April 2012

4.3.3 Proactive Audits

0 1 5 0

Lapsed Applications

Allocated Legal Action Commenced Finalised Under Investigation

0 0 0 2

Material Change of Use Audit

Allocated Auditing Legal Action Commenced Finalised

Page 34: Highlights and Significant Issues Report · 2014. 7. 9. · Applications – MCU- Code 2.2 9-10 Applications – MCU – Impact 2.3 11-13 Applications – Negotiated Decision Notice

April 2012

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Highlights & Significant Issues Report April 2012

4.4.1 Environmental Health Requests – Highlights

4.4.2 Environmental Health Requests – Highlights

Request Type

Active (Beginning of Month) Received Finalised

Accommodation 1 3 2

Asbestos 1 0 0

Food Establishment

2 3 4

Noise 36 9 5

Pool Water 1 0 0

Vermin/Fly Control

2 0 1

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Highlights & Significant Issues Report April 2012

4.4.4 Inspections - Licensed Premises

Premises

Premises Inspected Apr 2012

Premises Inspected Apr 2011

Total No. of Licensed Premises

Target Measure - % Inspected Premises YTD

Caravan Parks 16 21 21 76%

Food 100 200 573 17%

Accommodation (Hotel, Motel, Backpackers,

Holiday Flats & Units, Bed & Breakfast)

17 36 66 26%

Swimming Pools 15 11 73 21%

Footpath Dining, Itinerant & Static Vendors

0 0 31 0%

16

100

17 15 0 21

200

36 11 0 0

50

100

150

200

250

Caravan Parks Food Accommodation (Hotel, Motel, Backpackers,

Holiday Flats & Units, Bed & Breakfast)

Swimming Pools Footpath Dining, Itinerant & Static

Vendors

4.4.3 Inspections - Licensed Premises

Premises Inspected Apr 2012 YTD Premises Inspected Apr 2011 YTD

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Highlights & Significant Issues Report April 2012

4.5.1 Progress of Environmental Services Customer Requests

4.5.2 Environmental Services Requests – Highlights

Request Type Active Received Finalised

Health Miscellaneous 24 4 5

Illegal Land Use 12 4 2

Chemical or Paint Overspray 8 3 3

4.5.3 Environmentally Relevant Activity Registrations

Categories Inspections

Chemical Storage 1

Motor Vehicle Workshop 0

Boiler Making 0

Metal Forming 0

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Highlights & Significant Issues Report April 2012

4.6.1 Progress of Pest Management Customer Requests

4.6.2 Pest Management Requests – Highlights

Request Type Active Received Finalised

Wild Pigs/Rabbits 1 1 0

Dingos/Wild Dogs/Foxes 3 4 4

Declared Weeds 2 4 1

4.6.2 Vector Control

Sites Inspected

Sites

Treated

Hectares

Treated

Hectares Treated

(2011/12 FY)

Hectares Treated

(2010/11 FY)

51 3 280

19,766

36,552

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Highlights & Significant Issues Report April 2012

5.1 Infringements 5.1.1 Infringements Issued

Request Type Total (March )

3 Monthly Average

Average since July 2008

Regulated Parking 460 522 615

Local Laws 21 18 17

Compliance 3 4 4

Environmental Services

0 0 1

Environmental Health 0 0 0

0

5

10

15

20

25

30

35

40

5.1.2 Local Laws, Compliance, Environmental Health and Environmental Services Issued Since July 2008

Local Laws Infringements Compliance Infringements

Environmental Services Infringements

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Highlights & Significant Issues Report April 2012

250

350

450

550

650

750

850

950

1050

5.2 Regulated Parking Infringements Issued Since July 2008

0

5

10

15

20

25

30

35

40

5.3 Local Laws Infringements Issued Since July 2008

0

1

2

3

4

5

6

7

8

9

10

5.4 Compliance Infringements Issued Since July 2008

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6. Domestic Building Works 6.1.1

Current Month

Value of Works

Previous 3 Months Average

3 Month Average Value of Works

Average since July 2008

Average Value Since July 2008

Applications - All 205 $34,356,527 262 $46,392,162 241 $52,111,586

Applications - Residential

87 $26,116,728 103 $30,494,459 75 $23,614,449

Average Dwelling Size

217m2 $300,192 243 m2 $297,024 243 m2 $313,949

# of Detached Dwellings

85 $25,486,628 100 $28,682,521 73 $21,279,864

Average Value of Detached Dwelling $

- $299,843 - $287,784 - $290,726

# of Attached Dwellings

4 $630,100 18 $1,811,939 10 $2,386,020

Average Cost of Attached Dwellings $

- $157,525 - $100,663 - $239,133

Additions and Alterations

15 $1,009,287 18 $1,172,666 25 $1,344,824

0

50

100

150

200

250

300

350

400

6.1.2 Building Applications Recieved Since July 2008

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$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

Millio

ns

6.1.3 Value of All Building Applications Since July 2008

0

100

200

300

400

500

600

6.1.4 Average Floor Area of Residential Building Applications

$0

$10

$20

$30

$40

$50

$60

Millio

ns

6.1.5 Value of Residential Building Applications

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Highlights & Significant Issues Report April 2012

0

20

40

60

80

100

120

140

160

180

6.1.6 Total Dwellings (Attached + Detached)

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Highlights & Significant Issues Report April 2012

7 Business Improvement – Business Support Unit

Legend

In Progress

Completed

Not on Schedule X

Project Phase Deliverables Milestones Mar April

Donated Asset Management (DAM) On and off maintenance processes & procedures associated with donated assets

First Draft of White Paper on Development Engineering Operations

DAM Project Management Plan

Stakeholder Interviews completed and documented

Revised PMP

Council briefing

SLT endorsement

Stakeholder workshop

Process mapping (Development Engineering and interdepartmental) – draft

Process mapping (Development Engineering and interdepartmental) – final

Definitions

Business Improvement opportunities

System requirements

Change management action plan

Consultation with External Stakeholders

9/09/2011

16/09/2011

14/10/2011

31/12/2011

TBA

09/02/12

17/02/12

04/03/12

12/03/12

15/03/12

May 2012

May 2012

May 2012

May 2012

Environmental Health Pathway Development Generation of Documents from Pathway and Procedure Manual

Project schedule created in draft.

First team meeting scheduled for 14 Sept. Project schedule confirmed

Beginners Guide to Pathway

Health Officers Processes

Linking documents to Pathway

Issuing Licences

Naming Convention

12/09/2011

14/09/2011

02/12/2011

31/01/2012

31/03/2012

03/09/2012

03/09/2012

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Mar April

Infrastructure Charges Implementation Deliver a register for infrastructure charges & create a tracking process for Amended/Negotiated AICN’s.

Create issues register

Schedule created

Business processes documented & implemented

Strategic, Legal & Operational Issues briefing to Council

Position Paper on outstanding issues

11/08/2011

07/10/2011

17/10/2011

02/11/2011

March 2012 – April 2012 X

DARP - OWL’S Review of the Development Assessment Process of Operational Works and Large Subdivisions.

Commitment Briefing

File Survey

Preliminary Findings

SEQ & Regional Summary Report

MRC Final Report

Improvement Workshop

Final Report and Recommendations

PMP

Schedule

21/09/2011

November 2011

December 2011

February 2012

February 2012

February 2012

May 2012

May 2012

June 2012

Internal Referrals Referral of applications between Development Assessment and Development Engineering

Create internal referral templates

Pathway workflow mapping proposal

Workflow mapping in test pathway

‘As is’ processes

‘To be’ processes

Action Plan Approved

18/10/2011

04/11/2011

22/11/2011

30/11/2011

01/12/2011

31/05/2012

Data Integrity – Pathway Refresher Training Review of data integrity and knowledge within Pathway.

Create Project Management Plan

Project Team

Schedule Finalisation

Development Assessment – user guides

Development Engineering – user guides

Strategic Planning – user guides

Business Support – user guides

Development Compliance/building Governance – user guides

Environmental Services – user guides

Local Laws – user guides

Health Services – user guide

November 2011

13 December 2011

January 2011

8/06/2012

31//07/2012

25/05/2012

6/04/2012

26/07/2012

23/05/2012

07/06/2012

03/09/2012

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Mar April

Development Assessment Review Team (DART) process Review of the current DART process.

SWOT Analysis

DART terms of reference.

Endorsed DART Terms of Reference

DART system modifications

December

December 2011

January 2011 – May 2012 X

February 2012 – May 2012 X

System Change Process Review Create a process to track system changes and register to record change requests

Create PMP

Endorsement of PMP

Create Project Schedule

Change process implemented

Process implementation review

February / March 2012

March 2012 May 2012 X

March / April 2012 May 2012 X

May / June 2012

June / July 2012

X

Business Support – Business Plan Create a Business Plan for Business Support to project annual operational functions within the Program

Draft Business Plan

Endorsement of Business Plan

March 2012

March / April 2012 May 2012 X

Gap Analysis for Future Population Modelling Produce recommendations on how to develop future whole-of-Council population model.

PMP Finalised and distributed to Stakeholders.

Report findings from Stakeholder Analysis.

AS-IS report finalised and distributed to stakeholders.

TO-BE report finalised and distributed.

Gap Analysis finalised and distributed.

Full Stakeholder Endorsement on final report – Project finalised.

06/12/2011

18/01/2012

08/02/2012

29/02/2012 – March 2012 X

14/03/2012 – April 2012 X

22/03/2012 – May 2012 X

Management of Infrastructure Agreements (IA’s) Issue and Monitor IA’s

Commence Audit on current IA’s

Draft Findings

Distribute Audit Findings to Stakeholders

Finalise Findings

Create PMP

Endorse PMP

30/04/2012

May 2012

May 2012

June 2012

June/July 2012

July 2012

Workflow for Customer Requests – Compliance Automate current process undertaken by Development Compliance

Map current process

Map proposed process

System Change Customer Request Module

System Change Applications Module

Report creation

March 2012

March 2012

March 2012

March 2012

March / April May 2012 X

Management Reporting Review (MRR) Review and improvements to Development Services’

Project Management Plan.

Review of current business reporting practices.

Re-design business report

05/04/2012 May 2012 X

11/05/2012

01/06/2012

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Project Phase Deliverables Milestones Mar April

business reporting practices.

templates.

Implementation.

30/06/2012

Northern Beaches Smart Growth Plan

Council Endorsement of Northern Beaches Smart Growth Plan

Revision of Northern Beaches webpage

Continued reporting to the Housing Affordability Fund

Teleconference with HAF to determine way forward

Letter sent to HAF proposing revised project timeframes

Alterations to HAF agreement

Payment for Performance Report 2 received

Submit Performance Report 3 to HAF

Submit Performance Report 4 to HAF

01/02/2012

13/02/2012

End of each month

20/03/2012

24/04/2012

TBC

TBC

TBC

TBC

Bucasia/Shoal Point Initiative

Submission for funding Building Better Regional Cities Program (BBRCP)

Signed BBRCP

18/11/2011

TBA

Open Space Strategic Plan

Review of current open space plan and policy

Formation of Open Space Plan Reference Group

Preparation of Open Space Issues and Opportunities Report

Review of Open Space Issues and Opportunities Report

19/12/2011

End December

27 February 2012

TBA

Dudgeon Point Coal Terminal Environmental Impact Study (EIS)

Meeting with Coordinator Generals Office

1st Draft Terms of

Reference

Meeting with North Queensland Bulk Ports and Worley Parsons

Statistics on Mackay region sent for preparation of EIS

Official Draft Terms of Reference released for consultation

Council to comment on Draft Terms of Reference

Terms of Reference

24/11/2011

31/01/2012

09/02/2012

28/02/2012

21/04/2012

18/05/2012

TBC

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Mar April

finalised

Draft EIS released for public consultation

TBC

Ministerial Land Designation – Pioneer High School

Proposed Ministerial Land Designation Report Response

Report distributed and reviewed

Submission on Ministerial Land Designation Report Completed

Second submission on Ministerial Land Designation Report Completed for the second round of consultation

Ministerial Land Designation Complete

28/11/2011

19/12/2011

23/03/2012

TBC

Northbank Activation Strategy

Project inception

Prepare and review base mapping

Desktop research

Spatial analysis of land uses

Site Visit and Project Meeting

Internal Workshop

State Government Agency Consultation on development constraints and proposed and future projects

Identification of precincts

Preparation of Northbank Structure Plan

Review of Draft Structure Plan and implementation priorities

Identification of catalyst projects

Internal consultation Review of first draft

Draft Northbank Activation Strategy prepared

Review of Draft Northbank Activation Strategy

Finalisation of Draft Strategy

Draft Strategy endorsed by Council

Launch of Northbank Activation Strategy

23/12/2012

06/01/2012

20/01/2012

13/01/2012

23/01/2012

24/01/2012

16/02/2012

13/01/2012

10/01/2012

17/01/2012

27/01/2012

12/03/2012

April 2012

May 2012

TBC

TBC

TBC

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Mar April

Landscape Guidelines Review of current standard drawings/designs

Preparation of outline of project for review by Development Assessment and Development Engineering

Preparation of Landscape Guideline Project Brief

Finalisation and sign off on Project Brief by Development Assessment and Development Engineering

Commence Select Tender process

Consultant engaged and Project Initiation meeting

27/01/2012

03/02/2012

10/02/2012

08/03/2012

April 2012

April 2012 May 2012 X

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Highlights & Significant Issues Report April 2012

8 200K Planning Scheme

Legend

In Progress

Completed

Key Deliverables Red

Project Phase Deliverables Milestones Feb Mar Apr Stage 1

Citation and Comment Align with final Strategic Framework 31/08/2011

Briefing to Council (Strategic Framework)

01/09/2011

Incorporate finalised Community Plan

Stage 2

Part 1 About the Planning Scheme

Minor inputs 01/11/2011

Stage 3

Part 2 State Planning Instruments

Minor inputs 00/11/2011

Stage 4 Strategic Framework

Distribute V0.2 (incorporating Regional Plan + localising statements)

13/07/2011

Part 3 Distribute V0.3 29/07/2011

Briefing to Council 10/08/2011

V0.4 : incorporating ongoing amendments as scheme is developed + maps

00/09/2011

Submission on Draft Regional Plan

Draft Regional Plan released for comment

00/05/2011

Briefing to Council (comments of draft Regional Plan)

17/08/2011

Report to Council 24/08/2011

Submission made to DLGP 09/09/2011

Stage 5

Part 4 Priority Infrastructure Plan

Planning Assumptions 01/09/2011

PIA 01/02/2012

Dss 01/02/2012

Consolidate PFTI & Schedule of works

01/03/2012

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Feb Mar Apr Stage 6 Tables of Assessment 5. 5 Zones (Developed as

part of each zone code)

Part 5 Draft list 09/08/2011

Final list 00/12/2011

5.6 Zones (Developed as part of each LP)

Draft list 13/09/2011

Final list 00/12/2011

5.7 Overlays (Developed as part of each Overlay)

Draft list 30/09/2011

Final list 11/121/2011

5.8 RoL/Operation Works

Draft list 29/07/2011 (internal meeting on EDG)

Final list 11/12/2011

Stage 7 Residential Densities Strategy Document

Issue draft Strategy 00/01/2011

Part 6 Zones

Consultation 00/04/2011

Planning scheme zones and yields

00/ 07/2011

Briefing to Council – summary of submissions and proposed amendments to the strategy

19/07/2011

Meeting with submitters 12/09/2011

Finalise draft document 01/12/2011

Residential Zone Codes

First draft + zone mapping amendments

9/08/2011

Second draft 24/08/2011

Centres Strategy Document

Issue draft Strategy (Internal) 27/07/2011

Briefing to Council – presentation of draft strategy

27/07/2011

Complete draft Strategy document

01/11/2011

Finalise supporting technical document (Macroplan)

8/08/2011

Targeted consultation 2012

Consider comments 2012

Finalise draft strategy 2012

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Feb Mar Apr Centres First Drafts 9/08/2011

Second Drafts 00/09/2011

Mixed Use First Drafts 9/08/2011

Second Drafts 24/08/2011

Community First Drafts 9/08/2011

Second Drafts 24/08/2011

Environment First Drafts 13/09/2011

Second Drafts 00/10/2011

Industry Low Impact Industry Study

Commence with low Impact study

00/05/2011

Distribute draft study – internal comment

26/07/2011

Finalise study 00/09/2011

Release draft study 2012

Industry Zone Codes First draft 9/08/2011

Incorporate freight summit outcomes

Briefing to Council 14/09/2011

Rural First Drafts 26/07/2011

Second Drafts 9/08/2011

Rural Township Zone Rural and coastal communities audit

South of Pioneer 00/07/2011

Pioneer Valley 00/08/2011

North of Pioneer 00/08/2011

Briefing to Council 24/08/2011

Expansion First Drafts 09/08/2011

Second Drafts 24/08/2011

Stage 8 Part 7 Local Plans

Ooralea Local Plan Workshop 00/05/2010

Consultation 00/12/2010

Design guideline 7/09/2011

Briefing to Council 14/09/2011

Report to Council 00/10/2011

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Feb Mar Apr Sarina Local Plan Workshop 00/12/2010

Consultation 00/ 08/2010

Briefing to Council 10/02/2010

Report to Council 00/09/2011

City Centre Local Plan Workshop 25/03/2011

Consultation 00/06/2011

City Centre Strategy 00/ 09/2011

Briefing to Council 21/09/2011

Mirani Local Plan Northern Beaches Local Plan

Release Draft Strategy Stakeholders Workshop Briefing to Council Consultation Consider Submissions Draft Local Plan Draft Local Plan Briefing to Council Final Local Plan – Draft Planning Scheme

00/10/2011 24/08/2011 2012 1/03/2012 2012 10/10/2011 01/06/2012

Stage 9 Part 8 Overlays

Ports, Rural Heritage, Environment, Road Hierarchy, High Impact, Parks Hierarchy

First Drafts 9/08/2011

Second Drafts 24/08/2011

Briefing to Council 26/10/2011

Flood Hazards Pioneer flood study 00/07/2011

Internal consultation of draft document

21/07/2011

Internal meeting 7/09/2011

Briefing to Council (Flood studies)

00/09/2011

External consultation 00/09/2011

Incorporate in flood study 00/09/2011

McCreadys Creek flood study 00/07/2011

Internal consultation of draft document

21/07/2011

Internal meeting 7/09/2011

Briefing to Council (Flood Studies)

00/09/2011

External consultation 00/09/2011 Incorporate in flood overlay 00/03/2012

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Highlights & Significant Issues Report April 2012

Project Phase Deliverables Milestones Feb Mar Apr Gooseponds flood study

Incorporate current model in flood overlay

00/09/2011

Review based on Pioneer river study results

00/11/2010 00/02/2012

Amend draft Flood Overlay maps

00/03/2012

Landslide Risk

Discuss with Emergency Services meeting 11/08/2011

Overlay maps + code 13/09/2011

Bushfire

Discuss with Emergency Services meeting 11/08/2011

Overlay maps + code 13/09/2011

Stage 10 Other Codes Draft Use Codes 11/10/2011

Part 9

Final Use Codes 25/10/2011

Stage

11 Definitions Insert relevant definitions 24/08/2011 Schedule

1

Stage 12, 13, 14 & 15 Mapping Refer to mapping schedule

Schedule 2

Briefing to Council – Major zone amendments 24/08/2011

Workshop 11/10/2011

Stage 16

Planning Scheme Policies EDG

Schedule 4

Internal Meeting 00/07/2011

Each section to make own amendments 00/09/2011

Formatting 00/10/2011

Stage

17 Index & Glossary

Briefing to Council (draft Planning Scheme) 16/11/2011

Appendix 1

Stage 18 Peer Review

Internal and External review of the Draft Scheme 09/03/2012