highlights and significant issues report · our balanced scorecard 2013/15 corporate objectives...

Development Services Monthly Review > April 2014

Development Services


Table of Contents

Workplace Health & Safety………………………… 6

Economic Development…………………………….. 7

Strategic Planning…………………………………… 9

Development Approvals……………………………. 11

Health and Regulatory Services…………………… 17

Business Support……………………………………. 25


Executive Summary

Development Services

Council's Economic Development Team and Community Development Team joined forces to plan and deliver a fun-filled schedule of activities during the Easter School Holidays. In addition an Evans Avenue Business Forum was organised to further assist businesses with the "Stop, Shop and Win" competition. The competition proved successful with over 1,300 entries in the draw.

On the development assessment and development engineering front, we have witnessed a 30-35% slowdown in the economic cycle in relation to development approvals. This trend is consistent with the decrease of planning applications received by the Business Support Team compared with April 2013, however it is to be noted that Council will likely receive several large applications in the near future and that the total value of approved construction work for April 2014 was $26,571,538 compared to $22,174,771 (April 2013). These reduced upfront activities have allowed the team to focus on continuous improvement processes including the Development Assessment Innovation Project, which will provide significant benefits to our customers in the long term.

Continuous improvement was also high on the agenda for the Health & Regulatory Services program in April. This included the development of new cattle yards installed as part of Council's overall view to reduce costs and improve overall efficiency.

The focus of the Strategic Planning Team included determining consequences of the State Planning Reform, which incorporate the new Infrastructure planning and charging framework to come into effect on 1 July 2014 and upcoming Planning for Prosperity Bill.

As a final point, I would like to congratulate the team for achieving a zero incidents during the month of April.

.

New cattle yards which have been erected at Mount Basset


Department Overview

Department Main Operations

Development Assessment

Planning -Assessment of applications for:

Material Change of Use Reconfiguration of a Lot Concurrency Agency Amended Application Negotiated Decision

Engineering -Assessment of applications for:

Plan Sealing Operational Works Construction Works Minor Works

Strategic Planning

Draft Mackay Region Planning Scheme Waterways and Flood Studies Local Area Planning Regional Planning Infrastructure Planning

Health and Regulatory Services

Environmental Health Vector Control Environmental Protections Pest Management Education Services Development compliance Local Law Services

Economic Development

Business Investment & Attraction

Business Retention & Expansion

Tourism Development Education and Training Development Infrastructure Development

Business Support

Planning advice Project Management and Business Improvements Business Systems Management Reporting


Areas of Interest

Corporate objectives

Provide professional, responsible, timely and accessible services to external and internal clients that reflect the values of the organisation.

Support the community through proactive initiatives that promote community health, wellbeing and safety, and minimise risk.

Our goals

Local Laws Client Requests are Responded to within 5 days, and completed within allocated timeframes by 2014/15.

Business support is recognised as the avenue for Development Services change requirements and initiatives, reflected in increased proportion of support requests lodged for Business Process Reviews by 2014/15.

95% of newly constructed developments complete their donated asset maintenance period within 12 months, by 2014/15.

Approval periods for Operational Works, Plan Sealing and Minor Works applications Decrease significantly by 2014/15.


Advocate and facilitate the provision of an appropriate range of housing options within the

region.

Promote a best practice culture within our organisation that embodies client service

excellence.

Support innovation by implementing technologies that improve the way council conducts its

business and manages its information and date.

Our goals

Greater housing diversity and choice are evidenced through increased proportion of

approvals for attached versus detached dwellings by 2014/15.

Business Support has significantly increased the value of information obtained by external clients

through our online systems such as planning advice enquiries and factsheets, and the

Infrastructure Charges calculator by 2014/15.

Health and Regulatory Services achieves moderately to extremely satisfied customers by

2014/15.

Internal and external customers perceive our service as 'efficient'

and 'professional' by 2014/15.


Minimise dependency on rates income.

Ensure the effective integration of land use and infrastructure planning.

Our goals

Reduce rates dependency by 10% by 2016/17.

Early Infrastructure Plan completed and adopted by 30

th June 2014.

The new Mackay Region Planning Scheme facilitates development in the region through a

streamlined IDAS process, reflected in a significant decrease in the number of impact-

assessable applicationsLearning & Growth

Internal Processes Client

Financial Sustainability

Our Balanced Scorecard 2013/15


Identify and deliver services to build Community capacity across the region.

Ensure staff are provided with relevant learning and personal development opportunities to achieve stated strategic priorities and corporate objectives.

Our goals

Visit all schools and community Groups in the region communicating Issues of contemporary compliance by 2014/15.

All staff attend one Learning & Development session by 2015/16.

Learning and Growth


Workplace Health & Safety Incident Statistics

0

0.5

1

1.5

2

2.5

Total Incidents 2013/14

Series2

The incident statistic summary details a summary of the Development Services incident performance. These are incidents involving injury only, not motor vehicle loss theft or damage.

Month 2013 Total

Incidents Month 2014

Total Incidents

July 2013 1 January 2014 1

August 2013 2 February 2014 0

September 2013 1 March 2014 0

October 2013 2 April 2014 0

November 2013 0 May 2014

December 2013 0 June 2014


Review of Operations

Economic Development Major Project Updates

CHANGE MANAGEMENT Liaison continues on various projects (and consequent team building) between Economic Development staff and other functions / areas within Council e.g.:

Working Appointment of the new Manager of Economic Development Debra Howe was announced in April. Debra will start her position with Mackay Regional Council in May 2014.

Active in the City Easter school holiday jewellery making workshop

Easter School Holidays The Economic Development Team in coordination with Community Services organized a fun-filled schedule of activities in the City Centre for children during the Easter School holidays. Activities include: Kinder Moves, Zumba Kids Jr., Kevin the Magical Balloon Man, Jewellery Making, Design & make your own super hero costume, Family Art Day at Artspace, face painting and Yoga Fix for Kids.

Evans Avenue Rehabilitation / Place Making The - Evans Avenue Business Forums A business forum was organised by Economic Development in the month of April to further assist businesses with finalising the “Stop Shop and Win” competition as well as to discuss the possibility of the traders starting up a market in The Avenue shopping precinct. The competition proved successful with over 1,300 entries in the draw. The competition was drawn on Saturday, April 12 and the winner of the massive prize pack was Luke Nightingale. Zinc FM and 4MK FM announced the winner live on the radio.

A sub group from the forum have met and discussed the possibility of starting up a Market in The Avenue shopping precinct on a Saturday morning. Further discussion is underway regarding the theme and specifics of the market.

Geoff Strange from First Breathe Industries draws the winning ticket on behalf of all

Evans Avenue Traders




Major Projects Currently Active

The table provides an overview of the major projects currently underway in Economic Development.


Review City Centre Revitalisation

Place making

Evans Avenue

Interim Program Expansion

Final Report and presentation for Council completed.

Mackay City Centre Website maintenance, coordination of traders’ input, advertising & promotions work

Evans Avenue Business Forums (1 x meetings). Evans Avenue Stop Shop & Win Comp finalised.

Business Investment & Attraction plus business retention & expansion - facilitation work - 22 potential new (or expansion of existing) ventures.

Active in the City Facilitating Launch Campaign (liaison, coordination)

Diversify Mackay Forum (participation - table facilitation)

Annual Marketing and Promotions Campaign process

Placemaking website creation

Destination Tourism Plan (participation on Steering Committee)

City Centre Taskforce Branding workshop coordination

Area specific data and modelling capability (REMPLAN research)

Activate Mackay City Centre spaces -NAB Square facilitation, Markets facilitation, vacant shops/pop up potentials research

Potential ‘Markets’ Sub Committee meeting

Queensland Mining Expo (involvement in coordination of Council participation – booth etc)

New Town Hall Office activation

Small Business Update Information Breakfast held at the MECC

FOCUS

City Centre Task Force

There were no City Centre Task Force meetings in April. With the approval in place for Red Hot Blue to work with Council and the City Centre Taskforce through the upcoming workshop phase of the City Centre Revitalisation Project (with a view to putting in a formal tender in the near future – following the workshops), the Economic Development Team is now fully engaged, organizing the first City Centre Marketing Workshop with the task force members, to be followed by a larger format workshop with the City Centre traders to be held at the MECC.

City Centre Taskforce instrumental in CBD revamp


Strategic Planning

Current Projects

Planning Scheme & Local Area

Planning

Regional, Transport &

Infrastructure Planning Flood and Stormwater Studies

Draft Mackay Region Planning Scheme

Growth Allocation Model and population modelling

McCready’s Creek South Stormwater Infrastructure Study

Mackay City Centre Strategy and Urban Design Principles

Transport modelling Bakers Creek Stockroute Road East Stormwater Trunk Infrastructure Strategy

Heritage Awards Open Space Strategy Stormwater quality offset initiative

Review of rural residential planning assumptions

Mackay City West bus interchange (DTMR)

Mackay Region Storm Tide Study

Planning Scheme Amendment 1 of 2012 (soccer relocation project)

Ooralea Infrastructure Strategy Mackay Region Coastal Hazard and Inland Flood Hazard Adaptation Strategy

Planning and preparation

State interest review

Public consultation

Adoption and gazettal

Dec 12 Dec 12 – Feb 13 Mar 13 – Aug 13 Sep 13 –Feb 14

Identify risks,

exposed assets and

options

Community engagemen

t

Appraisal of

adaptation options

Community engagemen

t

Develop monitoring

/ review process

and Adoption

Aug 13 – Jun 14

TBA TBA TBA TBA

Mackay City Planning Scheme – Amendment 1 of 2012

Amendment 1 of 2012 included, in part, rezoning land north of Heaths Road, Glenella from Rural to part Industry (Low Impact)(approx 8ha) and part Sport and Recreation (approx 25ha). The rezoning, which took effect on the 24/04/2014, is intended to help facilitate the relocation of the Mackay Junior Soccer Association Fields from the current site at Bridge Road. It is understood that development applications for the new soccer fields are intended to be lodged and assessed by Council in coming months.

The table below provides an overview of the projects currently underway in each of the sub programs in Strategic Planning

Project Status Indicative progress at current month

Indicative Project Timeline

Coastal and Inland Flood Hazard Adaptation Study

The CIFHAS seeks to identify adaptation options that will minimise current and future impacts of flooding and coastal hazards. The first stage of the project involved identifying risks, exposed assets (privately and publicly owned) and adaptation options. An important part of this stage was to identify areas at risk of flooding by collating the findings of 10 separate existing flood studies. Council recently received the report and mapping for Stage 1 and is currently undertaking internal consultation and discussions with key stakeholders. Council is working towards engagement with the community regarding potential adaptation options.

Project Updates



Strategic Planning

Ongoing Activities

State Planning Reform The State Government is reforming Queensland’s planning and development system with a central aim of ensuring continued growth and prosperity. Certain elements of the reform have already taken effect, while others are currently being developed. Key aspects of the reform are summarised as follows:

Sustainable Planning and Other Legislation Amendment Act (SPOLAA) 2012: Amended certain elements of the Sustainable Planning Act (SPA) 2009 to streamline development assessment and reduce regulation / inefficiencies. SPOLAA 2012 took effect on the 22

nd November 2012.

State Assessment and Referral Agency (SARA): DSDIP is now the single point of contact for development applications affecting a state interest/s. SARA took effect on the 1

st July 2013.

State Planning Policy (SPP): Single policy document expressing state government’s 16 interests in land use planning and development. The SPP replaced multiple planning policies and took effect in December 2013.

Regional Planning Interest Act (RPIA) 2014: Seeks to resolve conflicts between competing land uses including mining and agriculture. Also sets the framework for the development of new statutory regional plans. RPIA 2014 took effect on the 20

th March 2014.

Infrastructure planning and charging framework: see feature below

Planning for Prosperity Bill: New planning legislation (to replace the SPA 2009) currently under development.

Focus

Infrastructure planning and charging framework The Department of State Development, Infrastructure and Planning (DSDIP) has recently publicly released key aspects of its new Infrastructure planning and charging framework that will come into effect on 1

st July 2014. The

proposed reforms are likely to result in the most significant changes to infrastructure planning and charging in over 10 years. In essence, the framework will introduce four key changes from the current system: 1. The ability for Councils, developers and service providers to apply for co-funding / co-investment with the State

Government for “Priority Development Infrastructure”. 2. The maximum adopted charges schedule remain unchanged, however the voluntary adoption of a new “Fair

Value Charge” is a pre-condition for the co-funding / co-investment of Priority Development Infrastructure. For example, the maximum Fair Value Charge for a 3 bedroom dwelling is $25,000, which is less than the maximum adopted charge of $28,000. Council may be adopt the Fair Value Charge schedule to gain potential access to co-funding /co-investment with the State Government.

3. Specific measures regarding the levying and paying of charges, identification of trunk and non-trunk infrastructure, the conversion of non-trunk infrastructure to trunk infrastructure (deemed) and infrastructure agreements.

4. The requirement for Councils to develop Local Government Infrastructure Plans (LGIP). Existing Council Priority Infrastructure Plans must be transitioned to LGIPS after 1

st July 2014. Pending finalisation of legislation and

guidelines, Councils will have until 1st July 2016 to prepare new LGIP’s.

While key aspects of the framework have been announced, a number of details of the new system are yet to be finalised. The new framework will have extensive and significant financial, legal, administrative and other implications on several of Council’s existing and emerging policies, studies and operations. Council has commenced developing co-ordinated implementation measures to respond to the changes brought about by the new framework.


Development Approvals Planning

Since the last report it has been determined that there was a technical glitch in the reporting program. The number of Development Applications received this month was 37. Last month was reported as being 62 but was in fact 38 as other non-DA application types were included. Using this revised data the average number of applications per month since December has been about 40. Compared to the start of Financial year the number applications received per month has decreased from 57 per month to 37 per month as at the end of April 2014. This represents about a 30-35% downturn in the economic cycle, however it is expected that Council will receive two large applications in the remaining financial year which will attract significant fees which should in part offset the decline in activity. Applications have met the KPI performance target but it is expected that the Development Assessment Innovation Project targets will be implemented shortly which should see a decrease in the processing of low risk applications. It is important to note that Stage 14 of Royal Sands Estate for 20 lots was lodged and represents an increase in the number of residential subdivisions received. In addition Council approved a 17 lot tourist development at the Beach East Mackay as well as Stage 12 of Plantation Palms for 59 residential lots. This is an improvement because residential development has slowed with the downturn in economic activity.

Material Change of Use - Code

Volume of Operations No. of Applications Assessed

Material Change of Use - Impact

Reconfiguration of a Lot

Concurrency Agency

Amended Application

Combined Applications

Carried Forward New Completed



Development Approvals

Engineering

Value of Development

Operational Works

Plan Sealing

Minor Works

The number of new Operational Works applications received for the month of April was 11 which is a significant increase from the 5 received in the previous month of March. Development Engineering issued 7 approvals in April all meeting their target timeframe. 28 Operational Works applications have been carried forward, these applications may be under an applicant’s response period, an extension period or a Council issue period.

The number of Survey Plans sealed in April was 12 which is significantly less than the 22 Survey Plans sealed in the previous month of March. 16 new Plan Sealing applications were received in April, those that have not been approved for sealing are under assessment or on Action Notice (Information Request).

41 new Minor Works applications were lodged in April. Throughout the month, 17 applications were approved with 53 under review.


The total value of approved construction work for April 2014 was $26,571,538 which is higher than the total value for April 2013 of $22,174,771. The April 2014 total was significantly higher than the previous month of March 2014 which had a total value of $4,399,995.

Value of Approved Construction Works Cumulative value of works to date

$40,539,852

$0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

$160,000,000

$180,000,000

$200,000,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2014 2013

Volume of Operations No. of Applications Assessed


Updates on Significant Developments Currently Being Assessed by Council

New Applications

DA-1991-7/A

Request for a permissible change to redevelop the existing tourist resort at Lindeman Island

Revamp of existing beachfront resort from a 218 room, 3 star resort to a 110 room, 5 star resort including day

spas and restaurants.

Applications Lodged for

Assessment

Operational

Works Lodged

Developments

Approved

OW Lodged

OW-2014-34 - Civil Works for Northern Beaches Catholic

Primary School (Stage 1) 799-831 Mackay-Bucasia Road

Student set down area, car parking and bus bays

Application Approved

DA -2013-434

Reconfiguration of a Lot 9 Special Activities (Tourism) Lots into 17 Lots and Common Property and Material Change of Use 75 and 10 Multiple Dwellings Units, 14 Dwelling Houses, and Catering Shop

Located at Petrie Street, EAST MACKAY and was a previously stalled tourist development

Application was Code Assessable

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=1YW1JU89zAnilM&tbnid=jSlIfV0Qk1IKFM:&ved=0CAUQjRw&url=http://iconbug.com/detail/icon/2884/blue-home-folder/&ei=JFW9UfuVJMnolAWxi4AY&bvm=bv.47883778,d.dGI&psig=AFQjCNHZD2lQ_MX0zU3O-qMNaWklnTXsoA&ust=1371448928462757

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=WOPSsdNJZRs9AM&tbnid=NWatY50GD-cL5M:&ved=0CAUQjRw&url=http://www.designdownloader.com/i/?id=check_05-20110903141249-00017&ei=VFa9Ueu4NorUkAWSj4DgDg&bvm=bv.47883778,d.dGI&psig=AFQjCNEv7ysdEwnTKUMZhN0UNHALSU4VWQ&ust=1371449290393658

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=c1KHoDk2VsCaBM&tbnid=NXEdehlZTDl8aM:&ved=0CAUQjRw&url=http://www.conversiondiary.com/2010/05/how-do-you-balance-action-and-trust.html&ei=iVi9UYmVI9DYkQXW3ICICg&bvm=bv.47883778,d.dGI&psig=AFQjCNFwPkAYNw2DBjcsejhObnzI3qrgbw&ust=1371449858773734


Works Commenced

Plans Sealed

OW Approved

OW -2013-152 – OW Civil Works for 19 Rural Residential Lots over 4 Stages

27 Mick Ready Road, Grasstree Beach

The value of civil works is $438,000 approximately.

Plans Sealed

SPCOM 2014-41

Kerrisdale Estate Stage 2

82 Lots

Endorsed 24th

April 2014

Works Commenced

OW-2014-4 – Bunnings North Side

87 Holts Road, RICHMOND

Large Cmmercial Warehouse & Hardware Store to be constructed opposite Masters Hardware

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=mIiz-vqhzKMccM&tbnid=rjV_wSMkaNmbCM:&ved=0CAUQjRw&url=http://www.titanti.com/&ei=oFu9Uf7UN8nQkQXkm4HQBA&bvm=bv.47883778,d.dGI&psig=AFQjCNEf3zVemKNxbCEWLBfOhP2W-eGC3w&ust=1371450627435586

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=SFppJ0roKAFClM&tbnid=DzMZDBo9F3saeM:&ved=0CAUQjRw&url=http://www.jeffhaanen.com/speaking/&ei=vFy9UfDLJsfqkAWv3IDIBg&bvm=bv.47883778,d.dGI&psig=AFQjCNHzk7QUEDPoygIup8v-eqOb90kx2A&ust=1371450930761239



Subtitle of report

Development Services performance against legislative timeframes

MCU Code & Impact

The following performance results were achieved:

MCU Code Applications – 92% decided in 40 days with average being 18 days.

MCU Impact Applications – 100% decided in 40 days with average being 25 days.

Of note was the approval of 10 multiple dwelling units, 14 dwelling houses and a catering shop at the ex Beach Caravan Park at Petrie Street, EAST MACKAY. This is a redevelopment of a stalled project.

Reconfiguration of a Lot

The following performance results were achieved:

ROL Applications – 86% decided in 40 days with average being 25 days.

Of note was the approval of Stage 12 of Plantation Palms to create 59 Urban Residential lots and the approval 17 Tourist lots at the ex Beach Caravan Park at Petrie Street, EAST MACKAY

MCU Code & Impact Days to decide Material Change of Use applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Apr-11 Oct-11 Apr-12 Oct-12 Apr-13 Oct-13 Apr-14

Target (85% in 40 Days) MCU Impact

MCU Code

Reconfiguration of a Lot Days to decide ROL applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%


Target (85% in 40 Days)


Operational Works

The number of new Operational Works applications received for April was 11. Out of the 11 new applications, 2 Decision Notices were issued, 3 applications remain in Decision Making Period, 1 application is in Not Properly Made Period with the remaining 5 applications in Information Request Period. All applications still in Decision Making or Information Request Periods do not have correspondence due to be issued until mid to late May. Over all, IDAS timeframes for the month of April were or are going to be met.

Plan Sealing

12 Plans were sealing in the month of April with 16 new Plan Sealing applications being received. 100% of plans that were sealed were done so in the target 20 day timeframe, this exceeds the usual target of 85% of plans to be sealed within 20 business days.

Operational Works Days to decide Operational Works applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Plan Sealing Days to decide Plan Sealing applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



Development Services performance against legislative timeframes



Overall, numbers of client requests received decreased by 13% when compared to the previous month. Decreases were consistent across all service areas apart from Environmental Services where there was an 8% increase due to commercial and building related noise complaints. With the decrease in requests received, Officers used the opportunity to increase their completion rate. An increase of 3% from the previous month generally saw more requests actioned than received this month. Outdoor events have featured predominantly this month with Environmental Health Officers assessing increased numbers of applications and carrying out inspections with respect to conditions of approval and temporary food. Vector Control Officers have continued their hard work in monitoring and managing mosquito numbers this month. The number of sites inspected remained the same as last month, however, the area required to be treated dropped by 58% from 4,990 hectares in March to 2,100 in April. Mosquito numbers have generally decreased for this time of year with the seasonal reduction in rainfall, cooler weather and ongoing treatment program.

Dogs and Other Domestic Animals

Food Accommodation & Home-Based Business

Pest Management

Public Health & Safety and Environment

Abandoned Vehicles

Pools, Sewerage, Stormwater & Plumbing

Inspections

This table shows the premises inspected calendar year to date, April 2014 by the Environmental Health Officers.

Illegal or Non-Complying Development

Volume of Operations No. of Client Requests Processed


Type Inspections

Caravan Parks

Food

Accommodation

Swimming Pools

Footpath Dining and Street Vendors

Environmental Relevant Activity

Client Requests


Page 22


Health & Regulatory Services

Infringements required to be issued by Officers this month decreased across the full spectrum of regulatory activities undertaken, apart from environmental protection and parking related offences. Numbers of infringements issued relating to regulated parking increased from 569 in March to 673 in April. This 15% increase has been attributed to further improvements to coordination, modifications to patrolling regimes, and fine weather.

Monthly Infringements Activity

The table below provides a summary of infringement activity for Health & Regulatory Services for April 2014

Total Infringements issued from 01 April to 30 April 2014 was 703

Issued Paid Waived/voided Not Paid

All other infringements # 4 - - 4

$ Value $2,200 - - $2,200

Animal Related # 22 - - 22

$ Value $5,500 - - $5,500

Development Compliance # 2 - - 2

$ Value $880 - - $880

Environmental Protection # 2200 - - 2200

$ Value 2 - - 2

Health Infringements # - - - -

$ Value - - - -

Stormwater & Waste # - - - -

$ Value - - - -

Vehicle Related # 673 166 20 487

$ Value $43,439 $10,318 $1,342 $31,779

TOTAL # 703 166 20 517

% 100% 19.0% 2.5% 78.5%

TOTAL $Value $54,219 $10,318 $1,342 $42,559

% 100% 23.6% 2.8% 73.5%


Page 23

YTD Infringements Activity

The table below provides a summary of 2013/14 infringement activity for Health & Regulatory Services up to the end of April 2014

Total Infringements issued YTD 01 July 2013 to

30 April 2014 is 4,190.

Just under half of all infringements issued in 2013/14 have been paid by offenders within the required timeframe. To date, 39.7% remain outstanding and are transferred to our collection process where they are issued a reminder notice and finally referred to the State Penalties and Enforcement Registry (SPER) for recovery.

Outstanding

Issued Paid Waived/Voided Not Paid Reminder

Notice Issued Referred to SPER

All other infringements

# 91 23 27 9 14 18

$ Value $50,050 $12,650 $14,850 $4,950 $7,700 $9,900

Animal Related # 220 54 14 44 32 76

$ Value $52,470 $12,760 $3,630 $11,330 $7,040 $17,710

Development Compliance

# 30 12 5 8 2 3

$ Value $54,780 $24,640 $7,480 $15,950 $2,970 $3,740

Environmental Protection

# 3 - - 2 1 -

$ Value $4,400 - - $2,200 $2,200 -

Health Infringements # - - - - - -

$ Value - - - - - -

Stormwater & Waste # - - - - - -

$ Value - - - - - -

Vehicle Related # 3846 2306 330 593 232 385

$ Value $271,766 $154,451 $30,690 $39,248 $15,697 $31,680

TOTAL # 4,190 2,395 376 656 281 482

% 100% 47.2% 13.1% 17.0% 8.2% 14.5%

TOTAL $Value $433,466 $204,501 $56,650 $73,678 $35,607 $63,030

% 100.0% 57.2% 9.0% 15.7%


Page 24

Building Works

Current Month Value of Works

Average Dwelling Size 238 $339,255.82

No. of Detached Dwellings 24 $7,711,274.00

Average Value of Detached Dwelling - $321,303.08

No. of Attached Dwellings 4 $1,787,889.00

Average Cost of Attached Dwellings - $446,972.25

Additions and Alterations 8 $591,402.00

Total Residential Applications 28 $9,499,163.00

Total All Applications 103 $17,304,756.00

Vector Contro

Sites Inspected Sites Treated Hectares Treated

102 83 2100ha

The table below represents the total dollar amount of building works carried out in the region for the month of April 2014

The table below represents the work carried out by the Vector Control team in April 2014.

Out and About Dogs had a field day at Campwin Beach Dog owners and their pets didn’t let drizzly weather dampen an active morning at Campwin Beach on Saturday, 12 April.


Business Support


Health & Regulatory Services


Page 25

Business Support Month’s Highlights

Total No. of Planning Advice Enquiries

Total No. of Feedback Responses

Satisfaction with Planning Advice

141 5 100%

The number of planning applications received has remained consistent with last month and are significantly less than at the same time last year.

Planning Advice enquiries are constant and the newly created feedback form has produced more feedback responses than previously.

The communications area has remained focused on the Regulatory Services Website review with the Local Law site now live. A significant amount of work has taken place between both Regulatory Services and Corporate Communications to ensure we are providing members of the general public with relevant and up to date information which can be easily accessed online.

The number of Subdivision Plans lodged for endorsement this month has remained consistent with last month and also the same time last year. There has however been a significant drop in plan endorsement in comparison to this time last year and also last month.

The table below represents the total number of planning advice enquiries handled by the Planning Advice Team as well customer satisfaction results.

Communications and Events

Duty Planner Enquiries

Subdivision Plans Being Assessed with Applicant

Planning Advice Processing

Volume of Operations No. of Requests Processed


highlights and significant issues report · our balanced scorecard 2013/15 corporate objectives...

Documents