highways: technologies to optimise a workforce

Technologies to Optimise a Workforce

@davidGmayDavid May, FCIHT

28/04/15: CIHT NW Branch Annual Highways Maintenance Conference

The Technology Backdrop

Adapting to life in the ‘fast history’ lane

Technologies to Optimise a Workforce - The Technology Backdrop @davidGmay

@davidGmayTechnologies to Optimise a Workforce - The Technology Backdrop

While people change incrementally,

technology improves

exponentially“The Greatest shortcoming of the human race is our inability to understand the exponential function”

Albert A. Barlett


Investing in ‘shock absorbers’ for highways and transportation

UnderstandControlPrepareCollaborateAdapt

“It is not the strongest of the species that survives, nor the most intelligent, but the one most adaptable to change”

Charles Darwin, 1809


Our Industry Backdrop

Network Rail

TfLLocal Authorities

High Speed 2

Highways Agency

£24 billioninvestment next 8 years to strategic roads

£38 billionFor HS2, To be spent by 2020

£6 billionLA roads over the next 6 years

£9 billionin strategic road maintenance

52new strategic roads projects

@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

Unprecedented Investment and Growth

The challenges to achieving growth


Recruitment and retention of hard-working skilled people


Technologies to Optimise a Workforce @davidGmay CIHT NW Annual Conference

Poor public perception of the construction industry

Fragmented client groups and supply chain



Relatively high construction costs

Increasing service demands – “More for Less”

“More £ on the Ground”


Low levels of collaboration and knowledge sharing

Low levels of technology adoption

The daily headaches and sleepless nights


• What are my Assets?

• Where are my Assets?

• What condition are they in?

• When was it last inspected?

• What should I work on first?

• What sort of work should I do?

AssetManagement


AssetManagement

NetworkOperation

• Is the traffic flowing?

• What do I need to tell road users?

• I need to clear this incident

• I need to switch my traffic controls

• I need to model my network performance


AssetManagement

NetworkOperation

Scheme &Job Delivery

• Optimal project design?

• What resources do I need?

• Where are my gangs?

• What are my gangs doing?

• Work scheduling

• Noticing & Permitting


AssetManagement

NetworkOperation

• What are my costs?

• Cost/value Reconciliation

• Paying my bills

• Are we profitable?

• How’s my cash flowing?

• Are we being paid?

• Procuring resources

BusinessManagement



AssetManagement

NetworkOperation

BusinessManagement




• What resources do I need?

• Where are my gangs?

• What are my gangs doing?

• Work scheduling

• Noticing / Permitting compliance

• What work needs to be done when?

• What work has been completed?


Technological Solution

Job Management Telematics Mobile

Integrated WorkforceOptimisation Solution

@davidGmayTechnologies to Optimise a Workforce - Technological Solution

Value Added – Encouraging user feedback

“The new Electrical Testing and Bulk Head jobs reflect what we actually do”

– Street Lighting Supervisor

“The devices are better and now I’ve got used to how to get through a job they are quicker”

– Street Lighting Operative

“These things are much better”

– Highways Reactive Operative

“I’ve just gone through 50 jobs to retrospectively close them and had no problems”

– Highways Reactive Supervisor


Value Added - Data available to target performance improvement


• Mobile Devices will be the primary tool for collecting data

• Security could be a nightmare and therefore a primary concern

• Control of the devices and type of data connection. BYOD will happen

• The level of change may be disorientating for many workers

We need to be wise - New technology presents some new business risks


Being agile: buying what you need when you need it

A quicker buying process: reducing costs for the buyer


Causeway hosted solutions available to private sector customers

1,867 customers 36 countries

250,000+ users

Tracking 9,000 vehicles per day

Maintaining 1.5 million properties

Established 15 years270 employees – industry people

Managing $10.5 billion construction projects per year

Securely trading 10,000 invoices:

$28 million a day


A strong pedigree in innovative support of highways and infrastructure

We have transformed and created a new entrepreneurial Highways & Infrastructure Business Unit.

A stronger focus on customer pain and passions.

We use Agile development methods.


T

‘Strategy without tactics is the slowest route to victory’

Sun Tzu, Chinese Military General – 544-496BC

‘Tactics without reliable tools and you’re on a hiding to nothing’

Joe Incutti, Finance Director, EM Highway Services - 2014

Some wise words...

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