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“Innovative Uses of Analytics to Improve Outpatient Primary Care Delivery” HIMSS Clinical & Business Intelligence Community & HIMSS Innovation Community February 6, 2018

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Page 1: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

“Innovative Uses of Analytics to Improve Outpatient Primary

Care Delivery”

HIMSS Clinical & Business Intelligence

Community & HIMSS Innovation

Community

February 6, 2018

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Welcome

Mike Berger, PE, CPHIMS

C&BI Community Co-Chair

Vice President, Population Health Informatics & Data

Science, Mount Sinai Health System

Arthur Panov, MPH, CPHIMS

C&BI Community Co-Chair

Healthcare and Life Sciences Architecture

IBM Watson Health

Shelley Price, MS, FHIMSS

C&BI Community Organizer

Director, Payer & Life Sciences

HIMSS | Arlington, VAJoanne Bartley, CAE

C&BI Community Organizer

Manager, Health Business Solutions

HIMSS | Chicago, IL

Ian E. Hoffberg

Applied Innovation Manager,

Healthcare Information Systems,

HIMSS | Arlington, VA

Page 3: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

• Welcome

• HIMSS C&BI Community & HIMSS Innovation Community Updates /

Announcements

• Presentation & Discussion:

“Innovative Uses of Analytics to Improve Outpatient Primary Care

Delivery”

Danielle Oryn, DO, MPH, Chief Medical Informatics Officer, Petaluma

Health Center

Shaun Nelson, MPH, Senior Data Analyst, Petaluma Health Center

• Wrap-Up / Next Steps

Agenda

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Updates / Announcements

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• Education

• Exhibition

• Networking

The 3 Pillars of a HIMSS Global Conference

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Preconference EducationMonday, March 5; 8:00am – 4:30pm PT

*Symposia attendees may participate in the Conference Plus Pass

and move free between other symposia *Additional fee required

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Preconference EducationMonday, March 5; 8:00am – 4:30pm PT

*Symposia attendees may participate in the Conference Plus Pass

and move free between other symposia*Additional fee required

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Preconference EducationMonday, March 5; 8:00am – 4:30pm PT

*Symposia attendees may participate in the Conference Plus Pass

and move free between other symposia *Additional fee required

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General Education

* No additional fee required. Included with conference registration.

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General Education

* No additional fee required. Included with conference registration.

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Exhibition – Innovation Live!19,000 sq ft booth

• Highly immersive experiential area:

– Start-ups

– Accelerators/Incubators

– Mid-stage Companies

– Makerspace

– Developers Lab

– Matchmaking Areas

– Theatre Presentations

– Showcasing the winners of the Medical Summit

• Topics will focus on: Blockchain, Artificial Intelligence, Internet of

Things, Biomedical, etc.

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Population Health Solutions Lab

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C&BI Activities & Events – Networking

• C&BI and PopHealth Reception | Tuesday, March 6 | 6-7pm

– Solutions Lab | Casanova Meeting Room | 1st Floor

– Complimentary; by invite only

We would like to thank our supporter:

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• Innovation Community - Interoperability Tour

Tuesday, March 6 | 1:00pm - 2:00pm | Free, guided tour

Hall G | 11955

• Sponsorship Opportunities - contact

[email protected]

HIMSS Innovation Activities

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C&BI & Innovation Community PresentationGuest Speaker(s)

We will take

questions at the

end of the

presentation…

…Please type your

questions into the

Q&A box.

#PutData2Work | #Aim2Innovate | #PopHealthIT | #PrecisionHIT

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18

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Innovative uses of analytics to improve outpatient primary care

delivery

Danielle Oryn DO MPH, CMIO

Shaun Nelson MPH, Senior Data Analyst

Page 19: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Petaluma Health Center

Founded in 1996Became a Federally Qualified Health Center in 2000

Currently caring for 31,000 patients via 150,000 annual visits

Sites:Petaluma Health CenterRohnert Park Health CenterMary Isaak Center – Homeless Shelter San Antonio High School – School Based Health CenterCasa Grande High School - School Based Health CenterSanta Rosa Junior College Petaluma - School Based Health Center

Page 20: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Petaluma Health Center Services

Full spectrum family centered primary medical care for children and adultsAdult and pediatric dental careWomen’s health including pregnancy care and gynecology consultationIntegrated behavioral health and psychiatry consultationWellness services:

– Acupuncture– Chiropractic care – Integrative Medicine consultation– Nutrition– Shared medical visits– Community exercise programs

Specialty Care:– Ophthalmology and Optometry– Podiatry– Endocrinology– Rheumatology (telehealth)

Page 21: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Petaluma Health Center

Recognition– NCQA Patient Centered Medical Home

recognition, 2013 – present

– Joint Commission accreditation for Ambulatory Care with Primary Care Medical Home, 2015 -present

– HRSA Health Center Quality Leaders – 2016

– HRSA National Quality Leaders - 2016

– CDC Million Hearts Champion – 2015

– HIMSS Davies Award - 2017

Page 22: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Quality Improvement Components at PHC

Quality

Innovation

Informatics

Structure

Function

Culture

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Population Health Structural Cornerstones1. Huddle

2. Recall

3. Time dedicated to management of chronic illness

4. Identifying populations for services to improve health– Hepatitis C treatment

– Behavioral Health and Addiction

– Nutrition

– Health education

– Case Management & Navigation

– Shared medical visits, wellness services

Page 24: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Data Mining

eClinicalworksEHR

Dentrix EDR

Relevant Data Warehouse

TableauEnd User Web Applications

Page 25: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Data Presentation

Grounded by QI Plan & PHC measures inventory

Data quality first and ongoing data validation

Data is available online to all care team members at all times

All data is un-blinded and specific to provider and or care team

Dashboards tailored to audience and function

Page 26: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Outline

• Diabetes– Care Gaps– Quality measures for population health team time– Health Educator report or wellness report specific to diabetes

• Hepatitis C– Care Gaps for screening and treatment– Quality measures for screening and treatment– Report to pull patients who qualify for treatment

• Integrated services reports– Integrated Behavioral Health – Case Management and Patient Navigation report – Care gaps for pediatric or OB dental integration

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Hepatitis C Alerts

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Hepatitis C Alerts

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Hepatitis C Population Screening

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Quantitative data and sustained improvement

Page 36: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Hepatitis C treatment in group model

• Up to 8 pts per session

• 1-2x/month

• RN education

• GI-FNP reviews cases with MA prior to visit

• Provider meets 1:1 with patient & MA

• Orders labs, imaging, screening if eligible/ ready for treatment

Pre- treatment

• 1-2x/month

• provider chart prep/review w/ HCV coordinator

• Education & RX in group setting

• Face to face time is conducted in front of entire group, unless 1:1 time needed

• Vaccines administered

• Lifestyle & global liver health reviewed

• Referred to CERES PROJECT for nutrition/ cooking

Initiating Treatment

•Up to 10 per group

•1-2 x/month

•Each cohort starts together regardless of stage of treatment

•Check in, group sharing, discussion of side effects

•Nutritionist, Cooking Demos, Ongoing holistic lifestyle education

•1:1 if necessary

•Labs ordered & reviewed

•Support, engagement, education

Treatment Maintenance

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APRI/FIB4 Report

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Danielle Oryn DO MPH, [email protected]

Shaun Nelson MPH, Senior Data [email protected]

Questions?

Page 42: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

• Want to get involved?

Topic or Speaker ideas

Key Note Presenter

Blogger | Tweeting | Podcast

• Contact:

Shelley Price

[email protected]

Ian E. Hoffberg

[email protected]

Joanne Bartley

[email protected]

Wrap-Up / Next Steps

#PutData2Work | #Aim2Innovate | #PopHealthIT | #PrecisionHIT

Image by: http://www.mfwa.org/programmes/media-good-governance-and-development/get-involved/

Download past webinars, and to see

upcoming events visit us at:

www.himss.org/Innovation

www.himss.org/ClinBusIntelCommunity

Page 43: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Earn CAHIMS & CPHIMS credit!

HIMSS is pleased to offer webinar attendees up to one continuing

education (CE) hour for use in fulfilling the CE requirements of the

Certified Professional in Healthcare Information & Management Systems

(CPHIMS) and the Certified Associate in Healthcare Information &

Management Systems (CAHIMS) programs.

Visit the HIMSS Professional Development website for more information.

Wrap-Up / Next Steps

Page 44: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Wrap-Up / Next Steps

JOIN US!

HIMSS Innovation TweetChat | Feb 8 | 1:00 – 2:00pm ET

#PutData2Work | #Aim2Innovate | #PopHealthIT | #PrecisionHIT

Page 45: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

Wrap-Up / Next Steps

JOIN US!

Next C&BI Community meeting: April 12, 2018

Using open data from CMS for analytics, and

embracing APIs and the FHIR protocol as a

way to enable interoperability across health

system

Speaker(s):

Aneesh Chopra, President, NavHealth

#PutData2Work | #Aim2innovate | #PopHealthIT | #PrecisionHIT

Page 46: HIMSS Clinical & Business Intelligence Community & HIMSS … CBI Community... · 2018-02-06 · •1-2 x/month •Each cohort starts together regardless of stage of treatment •Check

FY18 Leadership & Contact Information

#PutData2Work | #Aim2Innovate | #PopHealthIT | #PrecisionHIT

HIMSS C&BI Community Co-Chairs:

Mike Berger, PE, CPHIMS Vice President, Population Health Informatics & Data Science Mount Sinai Health [email protected]

Arthur Panov, MPH, CPHIMS Healthcare and Life Sciences ArchitectureIBM Watson [email protected]

HIMSS Community Organizers:

Shelley Price, MS, FHIMSS

Director, Payer and Life

Sciences

[email protected]

@SPriceHIMSS

Ian E. Hoffberg

Manager, Applied

Innovation

[email protected]

@hoffbergian

Joanne Bartley, CAE

Manager, Health

Business Solutions

[email protected]

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Thank You, See You inLas Vegas!

Image by http://www.lvcva.com/