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Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

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Page 1: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Hints and Tips for Culturally Intelligent

Interaction

Lissa Schwander & Elisha Marr

Department of Sociology & Social Work

Page 2: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Breakout Groups•Why are you here?

•Have you found yourself in (or witnessed) situations with students or co-workers where you feel that you have said something culturally insensitive OR have been the recipient of a culturally insensitive comment?

Make a list

Page 3: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggressions

Subtle, stunning, and often automatic exchanges in which the receiver is overlooked, under-respected, or devalued because of one’s group membership (e.g. race, gender, sexuality).

Paraphrased from Derald Wing Sue, Ph.D.

Teachers College, Columbia University

Page 4: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggressions

•We have been socialized into dominant cultural beliefs.

•Consequently we ALL have biases.

•Often invisible and unintentional.

• Implicit is as harmful as explicit.

Page 5: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggression ExamplesStereotypes: over-simplified generalizations made without acknowledgement of individual differences

Page 6: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggression ExamplesAlien in Own Land: Assumption that Asian and Latino Americans are foreign born.

Page 7: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggression ExamplesColorblindness: Minimization or avoidance of acknowledging racial differences.

Page 8: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggression ExamplesPathologizing Cultural Values/Communication Styles: The notion that values and communication styles of the dominant culture are the ideal.

Page 9: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Microaggression ExamplesAscription of Intelligence or Talent: Assumption that a person has a certain level of intelligence or talent based on their perceived race.

Page 10: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Tips

Speaker•Be open to being wrong.

•Know yourself

•Know others

Receiver• Speak up

• Pick your battles

•Assume the best in people

Page 11: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Return to Breakout Groups &Apply Tips

Speaker•Be open to being wrong.

•Know yourself

•Know others

Receiver•Speak up

•Pick your battles

•Assume the best in people

Page 12: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Applications

Possible Microaggressions• Are you an

international student?

• Do your people live in teepees?

• I just love how your people do your hair.

Alternatives• What city do you

call home?

• Tell me about yourself.

• Your hair is beautiful.

Page 13: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Applications/Advice

• Leave assumptions and broad generalizations out of questions/statements.

• If you are unsure if it is a microagression, question whether this is something you would say to a person in the dominant group. If not, it might be a microagression.

• If accused of a microagression, avoid being defensive but use it as a teachable moment. Even if we did not intend to offend someone, the interpretation is more important than the intention.

Page 15: Hints and Tips for Culturally Intelligent Interaction Lissa Schwander & Elisha Marr Department of Sociology & Social Work

Works Referenced

• SooJin Pate, Ph.D., Visiting Assistant Professor Macalester College, “More than Words: Microagressions”. Macalester Department of Student Life. • Derald Wing Sue, Ph.D., Teachers

College, Columbia University. “Racial Aggessions and Pychological Dilemmas”. Presented March 8, 2010 at the AACDR Speaker Series.• We are Calvin [Too].

http://wearecalvintoo.tumblr.com/