hipath 8000 – real time communications meet it data centers hanover, cebit 2005
TRANSCRIPT
HiPath 8000 –Real Time Communications meet IT Data Centers
Hanover, CeBIT 2005
© Siemens CeBIT 2005 2
Your Challenges …
Decrease TCO
Protect existing investment even in case
of a migration to CoIP
Offering highly reliable standards-base voice
services
Running critical business applications even in multiple subsidiary
environments
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 3
Scenario Highlights CeBit 2005
Highly reliable standards-based voice softswitch for large and very large companies
SIP based survivable branch
office solutions
New ways for offering centralized voice services for
independent subsidiaries
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 4
CustomerTechnology Profile
Large/ very large Enterprise
Operating many voice switches (Converged IP) from several suppliers
Distributed architecture of system, applications and management
Multiple sites and multiple subsidiaries
08:55 AM WAN connection to branch office goes down, fault alarm in Data Management Center, automatic rerouting of data services only
09:00 AM Mobile phone call from branch office at Voice Management Center, no desk phone calls possible
09:01 AM trouble shooting at Voice Center starts
09:30 AM clarify responsibility in phone conferences between Voice and Data Center
10:30 AM Data Center fixes failure remotely, WAN connection goes up
Business and Customers lost, due to 1:30 hours inaccessibility
Scenario: Situation Today Why Why Siemens?Siemens?
© Siemens CeBIT 2005 5
Open for Business!
Large/ very large Enterprise
Operating one central voice switch, with Survivable Media Gateways
Central installation of system, applications and management
Offering highly reliable voice service
New Customer Technology Profile
Scenario: Solution Tomorrow
08:55 AM WAN connection to branch office goes down, fault alarm in combined Voice/Data Management Center
08:55 AM Survivable Media Gateway connects branch automatically to PSTN, re-routing of all data services
09:00 AM Branch office opens, daily business starts
09:01 AM trouble shooting at Voice/Data Center starts
10:00 AM Voice/Data Center fixes failure remotely, WAN connection goes up
Business Continuity - no Business and Customers lost
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 6
Scenario: CeBit configuration
HiPath 8000
SIPOverlay Network
Data Center
SIP
-Q
Frankfurt Subsidiary 1
PSTN / ISDN
Headquarter
Hanover Subsidiary 2
HiPath 4000
as GW
Management- iSMC Server Applications- HiPath ComAssistant S
Branch officeLAN
Feature Interworking with SIP-Q
Survivability with Branch office
Media Gateway
Powerful Application
HiPathComAssistant S
Hall 4
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 7
Demonstration
Branch office connection with Survivable Media Gateway solution
Executive Secretary functionality based on SIP
Video conferencing
Pick Up Group Powerful application suite, e.g HiPath
ComAssistant S
BU 2 Subsidiary 2
Headquarter
BU 1 Subsidiary 1
Branch office
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 8
Product Highlights Why Why Siemens?Siemens?
Highly reliable and scaleableCarrier grade
HW&SW architecture
Survivable Branch office solutionScalable up to
100.000+ user per cluster
Open &Standards-based Easy integration of applications due to
open APIComprehensive
Siemens client and device portfolio
3rd party application, phones and gateways
Hosting &TCO
Centralized/hosted solution
Multilayer Management
Excellent OPEX&CAPEX
© Siemens CeBIT 2005 9
24h
Your Benefits
Centralization and IT Integration drive operational costs down (OPEX)
Nonstop operation due to redundancy and Survivable Media Gateways
Open architecture leads to more competition and more choices for the customer (CAPEX)
Smooth evolution path with investment protection and low risk
Advanced IP services improve productivity and reduce expenses
Multi-modal, Presence, Instant Messaging, Collaboration Applications
Consistent end user experience everywhere
Support of
Several deployment models (Hosted)
multi-vendor environments;Interoperability and integration of third party gateways and devices
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 10
A current study performed by Forrester Research found the following forecast improvements by using HiPath 8000
50% to 62% Reduction in voice technical support
50% to 70% Reduction in administrative support
40% to 55% Facility Savings on server consolidation
25% to 60% Maintenance engineers efficiency increase
15% to 25% Console operators´ increase in call handling capacity
66% to 75% Savings from reduction of MACs charges/costs
45% to 50% Dual cable cost savings
10% to 30% International toll charge savings
7% to 10% Improved communications with Real-Time Applications (Increase of accessibility/productivity for employees)
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 11
TCO / Example Calculation 5-Year Total Cost of Ownership per User
Small 15k users Medium 50k users
5-Y
ear
TC
O p
er U
ser
Includes:
System and UM hardware & software
Installation
Warranty
4 Years Maintenance (Net Present Value (NPV))
Includes:
System and UM hardware & software
Installation
Warranty
4 Years Maintenance (Net Present Value (NPV))
$390$427 $438
$100
$200
$300
$400
+72%+50%
LAN TelephonySystem
Hosted SoftswitchSystem
+87%
$260 $247 $234
NPV=present value of cash inflow is subtracted from the present value of cash outflows
Large 100k users
Why Why Siemens?Siemens?
LAN PhoneSystem
Hosted Softswitch System
© Siemens CeBIT 2005 12
Managed ServicesLifecycle ServicesProfessional Services
• Network Management
• Security Management
• Multi-Vendor Support
• Asset Management
• Communications Out-Tasking
• Service/Help Desk
• Technology Consulting
• Assessments
• Customization
• Systems Integration
• Design
• Project Mgmt
• Remote monitoring, diagnostics, reporting
• Hardware/software installation, maintenance, fixes, spare parts
• Moves, Adds, Changes (MAC)
• Training
Manage EducateSupportBuildDesignConsult
Our Services Portfolio Why Why Siemens?Siemens?
© Siemens CeBIT 2005 13
HiP
ath
Co
mS
cen
do
HiP
ath
Pro
Cen
ter
HiP
ath
Op
enS
cap
e
HiP
ath
Mo
bil
eOff
ice
BusinessApplications
HiP
ath
M
etaM
anag
emen
t an
d H
iPat
h Q
oS
HiP
ath
SIc
uri
ty
IP Infrastructure
BusinessApplications
Common Application PlatformHiPath Servers & Gateways
HiP
ath
Rea
dy
-C
erti
fied
Ap
pli
cati
on
s
Oth
er A
pp
lica
tio
ns
Huawei
HiPath - Total Business Communications Components
optiClients, optiPointsoptiClients, optiPointsand Portalsand Portals
Why Why Siemens?Siemens?
© Siemens CeBIT 2005 14
Why Siemens?
Highest availability, scaleable and cost efficient solution for enterprises
Supports open standards
SIP leading technology award (Frost & Sullivan)
Excellent CAPEX & OPEX efficiencies of scale
Softswitch and Carrier grade resilience architecture
Complete and consistent HiPath 8000 universe
Seamless migration path fromconverged IP to SIP
© Siemens CeBIT 2005 15
Covering all vertical industry markets
Services/Logistics
Public/Health/Education
US ARMY
?
Media/Communications
Industry/Retail
Insurance/Banking
Thank you! Your Questions please!
© Siemens CeBIT 2005 17
Very Large Enterprise Typical Environment Today
Comm. Platform with Applications
Voice Network
Premise-based Hardware Model Expensive, Disparate Voice Networking No Centralized Applications
© Siemens CeBIT 2005 18
2gIP Unified Domain EnterpriseHiPath 8000 Solution
IT Consolidation – Centralization of Services SIP becomes dominant protocol
Hosted System
Survivable Media Gateways
Standard Voice- Enabled Router
Data Center/ / Branch
DataCenter
Applications
DataCenter
Applications
IP
DataCenter
Applications
Mobile Worker Wireless
IPSIP
SIP
SIP
SIPSIP
SIP
SIPSIP
SIP
HiPath 8000 HiPath 8000
HiPath 8000
© Siemens CeBIT 2005 19
HiPath 8000 Architecture
Modular Architecture-Enables Easy Integration into Customers Data Infrastructure
Open Interfaces
Communication Broker manages users, gateways, devices
Resilient Telco Platform allows creation of applications with single system image (underlying cluster technology transparent for application)
Operating System: Linux, Solaris
Node 1 Node 2
Operating System
Cluster Software
Resilient Telco Platform
Operating System
Open API
Applications & Services
Communication Broker
Hardware
© Siemens CeBIT 2005 20
PSTN
Branch Branch
Telecom view versus IT viewTelecom and IT
PSTNHeadquarters
LAN
LANLAN
WAN
HiPath 4000
HiPath 4000 V2.0
HiPath 4000
Digital
IPIP
© Siemens CeBIT 2005 21
PSTN
Branch Branch
PSTNHeadquarters
LAN
LANLAN
WAN
HiPath 4000
HiPath 4000 V2.0
HiPath 4000
Digital
IPIP
First Generation IP (1gIP)Telecom and IT
Converged Infrastructure (1GIP)
Simplify ManagementReduce WAN CostDisparate ApplicationsMaintain TDM Investment
Combine Benefits of TDM and
IP
Existing TDM Investment
becomes integral part of
IP Infrastructure
© Siemens CeBIT 2005 22
Second Generation IP (2gIP)Telecom and IT
Branch Branch
HiPath 4000 V2.0
Headquarters
LANLAN
WAN
HiPath 4000
HiPath 4000
PSTN
PSTN
SIP
SIP
SIP HiPath 8000 V1.0
LANSIP
Data Center
Converged Applications
(2GIP)
Simplify Management
Minimize WAN Cost
Converge Applications
Reuse / Migrate TDM
Investment
PBX -> Media Gateway
Reuse IP InstrumentsCorNet IP -> SIP
Combine Benefits of TDM and IP
Existing TDM Investment
becomes integral part of
IP Infrastructure
Survivable Media
Gateway
Third PartyPBX
IPIP
Digital
MigratedMigrated
Migrated
MigratedMigrated
MigratedMigrated
HiPath 8000 V10 and V2.0)
© Siemens CeBIT 2005 23
Migration steps to HiPath 8000
IP Devices
HiPath 4000 HiPath 3000
Upgrade to SIP and Registration of devices
at HiPath 8000
Upgrade to SIP and Registration of devices
at HiPath 8000
2
Usage of HiPath 3000/ 4000 as PSTN-Gateway Usage of HiPath 3000/ 4000 as PSTN-Gateway3
HiPath Applikationen
HiPath 8000Installation HiPath 8000 in the data centre
Installation HiPath 8000 in the data centre
1
Enterprise IP Network
PSTN
© Siemens CeBIT 2005 24
HiPath 8000 Landscape
SIPPhones/Clients
LAN
Legacy Phones
HiPath 4000
LAN
HiPath 8000IP-IP BorderElement
SIPOverlay Network
Applications & Services
Mobile Worker
HiPath 8000 V1.0 Real-time IP (SIP) based System
Next GenerationNetworks
Data Center
SIPPhones/Clients
PSTN / ISDN
Third Party PBX
Home Worker
RG8700WAN
Some items may be available later that V1.0
© Siemens CeBIT 2005 25
HiPath 8000 V2.0 Solution Scenario Overview
New Solutions
3rd party phones
SIP
optiClient 130
PSTN
HiPath 8000
SIP
SIP
TrunkingGateways
ISDN
SIP
OEMSoft Client
SIP
optiPoint400/600/410/420
IPUnityApplication
Server
SIP/MGCP
HiPath 4000 V3.0 (SMG)
SIP-Q ISDN
IPUnityHarmony 6000 Media Server
SIP/MGCP
SIP
analog
IAD
fax
LAN/WAN
HiPath 8000 V2.0
NMC/SMC
RG 8700 (SMG)
AttendantConsole &
CTI
Xpressions UM& OpenScape
SIP
Mediatrix 1400 GW
ComdasysConvergence 1600
Applications
Endpoints
HiPath 2000
© Siemens CeBIT 2005 26
CeBIT 2005 - Configuration
HiPath 4000
Applications & Services
HiPath 8000
HiPath 5000
LAN LAN
HiPath 3000
HiPath 2000
Branch Booth 19
Powerful Network (SIP, Cornet IP)
LAN
LAN
Small Office Booth 19
Data Center Booth 16
Headquarter Booth 15
Mobile Worker
PSTN
© Siemens CeBIT 2005 27
Number of Servers NeededTo Scale Enterprise Deployments
46
166
344
Small 15k Medium 50k Large 100k
Enterprise Scaling
3 63
Heavy use
scenario
Heavy use
scenario
LAN TelephonySystem
Hosted SoftswitchSystem
Nu
mb
er o
f S
erve
rs
Streamlined implementation and maintenance
Painless, rapid expansion
Easier to upgrade
Fewer points of failure
LAN PhoneSystem
Hosted Softswitch-System
© Siemens CeBIT 2005 28
Installation Cost Comparison*
*Does not include Unified Messaging
Small 15k users Medium 50k users Large 100k users
Inst
alla
tio
n C
ost
$0.579M
$2.009M
$4.214M
$0.343M
$0.813M
$1.986M
$0.5M
$1M
$2M
$3M
$4M
+112%
+147%
+69%
Heavy use scenario
Heavy use scenario
LAN TelephonySystem
Hosted SoftswitchSystem
LAN PhoneSystem
HostedSoftswitch-System
© Siemens CeBIT 2005 29
1-Year Maintenance Cost Comparison(includes Unified Messaging)
Small 15k users Medium 50k users Large 100k users
Mai
nte
nan
ce C
ost
$0.579M
$2.009M
$4.214M
$0.343M
$0.813M
$1.986M
$0.5M
$1M
$2M
$3M
$4M
+96%
+76%
+65%
Heavy use scenario
Heavy use scenario
LAN TelephonySystem
Hosted SoftswitchSystem
LAN PhoneSystem
HostedSoftswitch-System