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HIREDESK HRIS

IMPLEMENTATION A PROJECT PLAN FOR HIREDESK’S HRIS

IMPLEMENTATION

Jeff Summers Christine Wheeler Eleni Papavasilion

Michelle Lam Laura Shapiro

March 7, 2005

B A D M 3 1 8 – P R O J E C T M A N A G E M E N T

HIREDESK HRIS IMPLEMENTATION A PROJECT PLAN FOR HIREDESK’S HRIS IMPLEMENTATION

TABLE OF CONTENTS

Table of Contents....................................................................................................................................1 Executive Summary ................................................................................................................................1 Project Description ................................................................................................................................ 2 Project Scope Definition ........................................................................................................................ 3 Project Strategic Importance & Priority ................................................................................................ 5

Project Strategic Importance ..................................................................................................................................... 5

Project Strategic Priority Criteria .............................................................................................................................. 5

Project Goals & Objectives.................................................................................................................... 7 Project Team & Resources .................................................................................................................... 9 Project Risks, Constraints & Mitigation Plans..................................................................................... 11

Project Risks & Mitigation Plans ............................................................................................................................ 11

Project Constraints & Assumptions....................................................................................................................... 15

Project Deliverables & Priorities ..........................................................................................................17 Project Deliverables .................................................................................................................................................. 17

Agreement on Project Priorities.............................................................................................................................. 18

Project Budget ......................................................................................................................................19 Additional Recommendations ............................................................................................................. 22 Project Plan.......................................................................................................................................... 23

Gantt Chart ................................................................................................................................................................ 23

Network Diagram...................................................................................................................................................... 23

Microsoft Project Reports........................................................................................................................................ 24

HIREDESK HRIS IMPLEMENTATION PROJECT PLAN PAGE 1

EXECUTIVE SUMMARY

The purpose of the following report is to illustrate how we, Vancouver Technology Implementations Inc. will organize and execute on the implementation of HireDesk’s HRIS system (as per HireDesk’s RFP). To begin, we will describe the nature of this project as we have scoped it out. You will learn about what is involved in preparing and planning for this endeavour. Furthermore, we will discuss the strategic importance this project has on HireDesk’s future. As they begin to grow as a company, administration costs need to be reduced so more money can be spent on expansion. HireDesk has also voiced their desire to improve employee morale by making the information that staff members require more accessible. By implementing this system, it will reduce administration costs because the new software will eliminate manual paper work. In addition, employees will feel more empowered because they can monitor their benefits and book days off more easily. We have presented a description of our project’s team members. Our qualifications and areas of expertise have been outlined in detail. Jeff Summers, the project manager, has ample experience in software engineering, project management experience and consultation. The support staff has over fifteen years of experience between them. Moreover, an analysis of potential risks will also be discussed. We have identified three potential problems that can arise and they include the following: loss of budget, time and resource conflicts and system configuration errors. We have also revealed our strategies to prevent these issues from occurring. In addition, we will provide a Gantt chart outlining all of our activities. Key deliverables and milestones will also be emphasized. This will allow you to see more effectively how we have planned all of the stages. Lastly, an overview of our schedule using MS Project will be provided to illustrate our plans. In addition, we will breakdown the costs to explain how a total of $400,000 was determined. To ensure we do not exceed our budget, we have also identified the cost of each activity, which includes the contingency funds we set aside. Since we have completed many projects similar to this one in the past, we used the apportionate method to allocate costs. The project is expected to be completed by October 25 2005.


PROJECT DESCRIPTION

The purpose of this project is to implement a HRIS (Human Resource Information System) solution for HireDesk Inc. of Richmond, BC, to help the organization better organize and manage their human capital. Currently, HireDesk does not have any specialized software in place to track and manage their human resource activities. The only application/database they are using is a Microsoft’s Excel spreadsheet that tracks holidays and sick days for each employee. Although this solution is efficient, it is not scalable and requires considerable resources to update and time to communicate remaining vacation days, etc. with employees. As the company has expanded and grown over the past five years, the present solution is being stretched to its limits. To resolve this challenge, we will, on HireDesk’s behalf, locate an HRIS solution available from the vendors in the industry and select the solution that best meets HireDesk’s needs, goals and strategic vision of the organization.

Of course, before starting any aspect of this project, our team, with our scope defined, will conduct an in-depth risk analysis and project priority matrix for this project. With that knowledge in hand, we will be able to create contingency plans and better define the scope of the project (if appropriate). This scope will then be reviewed, at length, with HireDesk to ensure that it aligns to what they are looking for from this project. Once this phase is complete, the researching of solutions and aligning those solutions to the needs of HireDesk will take place. Once a capable solution has been identified, our consulting organization will begin the process of implementing and launching the solution. The team will also train and provide assistance to the employees after installation. The new system will produce valuable reports, which will help scheduling and managing HireDesk’s diverse workforce. In addition, the information system will help manage employee vacation time, absenteeism, and benefits and overtime more efficiently. It will help ease the tasks of the HR department and help them find the information they require in a timely manner.

Of course, all of the steps defined above are included in a Microsoft Project GANTT chart at the end of this document for a visual representation of the project.


PROJECT SCOPE DEFINITION

Included below is the original Project Scope Document that was initially provided by HireDesk for this project. This scope document was used as the basis of this entire Project Plan Document. Any changes to the terms or scope of the project from this document will result in a re-analysis of the project being required. Project Objective To provide HireDesk, a software recruiting company, with a collection of tools (provided through an HRIS solution) that will enable them to improve employee relations, maximize efficiency and effectively manage their human capital with such success that they are able to achieve all of their organization’s growth objectives for the next five years.

Deliverables & Milestones

1. Potential HRIS Vendors List Created

2. Potential HRIS Vendors Evaluated

3. HRIS Vendor Selected

4. HRIS Integrated with other relevant current business systems

5. HRIS Setup/Configuration Completed

6. HRIS Pre-Launch Training Programs Completed

7. HRIS Launched

8. HRIS Post-Launch Training Programs Complete

Technical Requirements

1. Individual computer workstations must be configured to work with HRIS parameters (e.g. Internet Explorer 6.0 or above)

2. HRIS must be a web-based (aka ASP – Application Service Provider) solution

3. HRIS provider must provide 99.9% uptime SLA (Service Level Agreement)

4. All data must be protected in accordance to British Columbia and Canada Privacy Laws and service provider must agree to those laws/statutes.

Limits and Exclusions


1. HRIS will only be integrated with HireDesk’s Talent Acquisition System and SalesForce Customer Relationship Management System. Other system integrations will require a change in project scope.

2. Only one complete data migration from existing systems to the current system will be included. Multiple test data migrations may take place.

3. System will be configured for HireDesk’s business processes as of March 1, 2005.

4. Contractor reserves the right to contract out services (e.g. third-party systems integration with HRIS).

5. After HRIS vendor is chosen, a change in project scope will be required if HireDesk chooses to go with another vendor (other than the recommended vendor)

Customer Review

Terry Hibbert, Director HR and Operations (HireDesk)

Rima Warchol, Office Manager (HireDesk)

Jade Bourelle, CEO (HireDesk)


PROJECT STRATEGIC IMPORTANCE & PRIORITY

Strategically, HireDesk is seeking to minimize their administration costs, increase employee morale and reduce the time spent on HR administration with this project.

The expected savings from this project are to be re-allocated to other areas of the organization to improve their services and sales. In addition, HireDesk has decided to take on a new initiative for their organization’s employee morale. By upgrading their HR systems, employees will be able to access and view their information at any time. This will increase employee satisfaction with the company. Finally, HireDesk is aiming to reduce the amount of time HR personnel have to spend on routine HR administration (e.g. vacation day forms, etc.). With this solution, hopefully this objective, as well as the others can be achieved.

PROJECT STRATEGIC IMPORTANCE

The software we choose will provide the HR manager with real time data on their staff and allow them to also spend more time focusing on strategic HR projects (e.g. employee social programs, etc.). This project will also provide more efficiency and timely management of the internal employees. It will also help reduce the number of errors that the HR manager may make tracking 60 employees (e.g. vacation requests, etc.) and provide a more accurate account of the employee’s data. It will help reduce the risk of any legal actions that they may occur from their employees, because all of the data will be securely and accurately stored in the new system.

The software will need to be cost efficient, as it will help reduce the administrative cost and the cost throughout the organization. It will help improve the communications between the employees and the HR manager, so they can communicate more efficiently. The HR manager will be able to easily retrieve the employee’s information with the new system, since they no longer have to sift through paperwork. The productivity of organization will be improved greatly so they can spend more time meeting the needs of their clients. The software can help reduce the time spent on tracking the employees, so the HR manager can quickly input the number into the system. The system will reduce the workload as it can quickly calculate the time instead of having the manager input the calculation into the excel worksheet. The software can provide a better resource for the organization making them more efficient in meeting their needs.

PROJECT STRATEGIC PRIORITY CRITERIA

HireDesk has a number of strategic initiatives/projects that they would like to move forward. As with any project at HireDesk, they use a number of screening criteria to determine the priority of the project. For this project, the following screening criteria were assessed to determine that this project is a priority:

• Reduce wasted time- The current system does not properly organize information. For example, when employees want to request vacation days they have to submit forms manually to the HR Manager which is time consuming. However, with the new system employees will be able to access the file on line.


• Improve Employee Morale - Over the years employees have expressed frustration with the lack of knowledge they have about their benefits. They have to make time to meet with the HR Manager for a full explanation of their package or to ask a simple question. It’s seems mediocre on the surface, however employees do not always have the time or the patience to wait for the manager to be free. As a result, employees do not use their benefits to their fullest potential and regret not doing so year after year. This new system will save both the manager and the employee’s time by allowing the employees to access the information they need at anytime.

• Decrease Costs - Moving away from the semi manual system will decrease overtime hours charged to the company for the HR Manager. Furthermore, the company will save money on storage for the paperwork and paper for producing the reports, since the reports will be stored on computers.

Productivity and Improvements will be accelerated Combining the three criteria’s listed above will increase productivity because less time will be allocated for the manual tasks which will allow for more time to be spent on other projects. For example, the HR manager will be able to take on more important responsibilities that will improve the company’s objectives. In addition, she will receive more job satisfaction because she will not be doing the same tedious tasks.


PROJECT GOALS & OBJECTIVES

We have identified four key goals for this project. They are as follows:

• Vendors Screened and Final Vendor Chosen

• System Configuration Completion

• Training HireDesk Employees on the HRIS

• Launch/Fully Implement an HRIS for HireDesk

Below are the goals listed above with the S.M.A.R.T. goal framework included.

Goal #1 To have a vendors list created, evaluated, and selected within a period of two months before May 30, 2005:

• S - Finding, researching, and creating a list of vendors that would be interested in the product once it is created

• M - A list at the end of the period

• A - This task is possible to do within the period given as there is lots of time to contact and have discussions with companies about the product

• R - This time period also gives us a little extra time to contact and find new and developing firms, as well as established harder to reach firms

• T - The time period for this is three months

Goal #2 To have the entire HRIS Configured by June 30, 2005:

• S – By the date set the system will be in place and set up and ready to use by HireDesk

• M – The system will be in place and ready to use

• A – This task is attainable because we will know what the client wants and exactly how they want things set up and arranged.


• R – This is a realistic goal as all of the research has been done, and there are many contingency plans in place to make sure that it has been done on time

• T – The time period for this is four months

Goal #3 To train all employees of HireDesk within a one-month period (from the first session to the last). The entire training program has to be completed by September 1, 2005:

• S - Training the employees on how to use this product is a huge task and needs to be done thoroughly as everyone needs to know what they can do, and what are the benefits of this system

• M - If everyone knows how to use the system then the training has been successful

• A - Within a two week period there should be a couple of training classes and then some one on one time with the trainer as to actually using the product

• R - Training people within the time period is a realistic goal

• T -This should take about a week and a half, and there will be one or two days to troubleshoot and help with any problems that may arise

Goal #4 Our objective/goal of the entire project is to create a human resource information system for HireDesk by October 25, 2005:

• S - Create an HRIS system in which the company can use to keep track of their employees time off, sick days, benefits, and compensation.

• M - Milestones and critical paths have been outlined clearly, so we will be able to measure our progress.

• A - The use of MS Project has allowed us to properly schedule activities within the time constraints

• R - Given time span and resources goals are in line.

• T - Five month time span.


PROJECT TEAM & RESOURCES

At Vancouver Technology Implementations Inc. we use a number of consultants and project teams to manage our projects. With that in mind, we have structured our organization as a virtual organization working within a project matrix. This organization structure was chosen for our organization as it allows us to create teams that work solely on their “key projects” while allowing us to bring in outside experts (from around the world through the virtual organization) to ensure that each project has the best people and resources available.

With such a strong diversity in team members available to us, we have chosen to assign the following people to this project. All of the team members for this project have extensive project management, human resources and systems design. The following chart outlines the titles, education and years of experience of the team members who will be working on this project:

Name Title Education Years of experience

Jeff Summers Project Manager & Senior Technical

Consultant

Bachelors Degree in Computer Engineering

PMP Certified

10 years

Michelle Lam Account Manager Bachelors Degree in Commerce

5 years

Eleni Papavasiliou Junior consultant Bachelors Degree in Human Resources

3 years

Laura Shapiro Junior technical consultant

Bachelors Degree in Computer Science

4 years

Christine Wheeler Junior technical consultant

Bachelors Degree in Computer Engineering

3 years


Included below is a responsibility matrix that was created that outlines (at a high level) who is responsible for what aspects of this project.

Task Jeff Christine Laura Michelle Eleni Analyze HireDesk’s needs and specifications for HRIS R S S S S Analyze current HRIS Vendors available depending on HireDesk’s needs S S S R S Create Potential HRIS Vendors List S S S S R Evaluate Potential HRIS Vendors S S S S R Choose HRIS Vendor S R Configure HRIS R S S S Test HRIS S R S Import Data into HRIS R S S Create Pre-Launch Training Program S R S Deliver Pre-Launch Training Program R S S Launch HRIS R S S Create Post-Launch Training Program S R S Deliver Post-Launch Training Program R S S Review System Launch/Integration Project and Collect Client Feedback S R

R = Responsible S = Support/Assists


PROJECT RISKS, CONSTRAINTS & MITIGATION PLANS

To prepare for potential problems we have conducted a risk analysis and identified solutions for possible scenarios. The key areas include budget loss, resource conflict, time constraints, system configuration challenges and no adoption by end users.

PROJECT RISKS & MITIGATION PLANS

For the HireDesk HRIS Implementation project, there are number of risks that could delay the final deliverable date for the project. These risks, our mitigation steps and contingency plans (if appropriate) are included below:

• Budget Loss With this project, like any software implementation, there is always the risk that the budget for the project may disappear. If there is a shortage of funds, significant problems could occur. It is possible that certain components of the software package may not be purchased which may lead to faulty configuration. Problems with configuration may result in business errors in day-to-day activities. To help mitigate this risk, this project has been defined as one of HireDesk’s “Top Projects”. This designation is given internally by HireDesk to projects, which it feels have strategic value. As a result, this will help reduce the risk of the budget being compromised for this project. Additionally, our organization has taken a number of other steps to ensure the budget for this project remains, they include:

o The software package, with all the components that will be needed, will be purchased within the first two months of this project. This will reduce the risk of unexpected software costs arising at the end of the project, when the budget may already be exhausted.

o The project team has agreed to work under a fixed-cost system. In this system, the costs for all labour are calculated on estimates at the start of the project. Once that estimate is complete, the client organization will be given a bill for the total costs for labour and asked to pay ½ of the total costs at the start of the project. This system is beneficial both for the client organization and the project team as it reduces cost uncertainty and guarantees payment.

• Over Budget There is the risk with any project that the costs of actually executing on the project may be larger than first expected. This traditionally results in a project going “Over Budget”. To help mitigate this risk, we will be using Microsoft Excel spreadsheets with the planned budget to actual spending calculation. We have also created our budget estimates using the appropriation method, which should ensure that our budgets are defined.


Contingency Plan Trigger: 80% of Project Monies Spent Contingency Plan: The contingency plan in the case of a budget overage will be an immediate re-definition of scope and a cease to all future spending until that re-definition is completed.

• Resource Conflict With any project, there is the possibility that there will be a conflict of resources. If this were to happen, certain aspects of the project could be delayed, which may eventually lead to the whole project being deferred. To help mitigate this risk, we will use Microsoft Project to determine resource allocation. This will hopefully reduce the amount of conflicts that we may face. Additionally, for this project, a contingency fund has been established so we can use to hire outside contractors or to have existing team members work overtime. Contingency Plan Trigger: Any aspect of the project is delayed by more than one day from Project Plan due to a resource conflict Contingency Plan: The contingency plan in this case will be to either pay overtime to the necessary resources to get the project back on the established timeline or reduce the scope/complexity of the aspect causing delays.

• Time Conflicts With any project, regardless of size there is the risk that the time allocated may be insufficient. This usually leads to delays, and can ultimately lead to the final deliverable of the project prolonged for months. To help mitigate this risk a number of steps have been taken, including:

o Use of Microsoft Project – The entire project will be managed through Microsoft Project. With Microsoft Project’s functionality, the team will be able to see what the project’s critical paths are, and what sort of lags and slack are appropriate for the project. The entire project team will also be required to submit ‘project updates’ through the Microsoft Project Server so that the project manager can ensure everything remains on track.

o Benchmarking other Implementations – Given how many organizations have implemented HRIS’s, there is tremendous amounts of data available around best practices and timelines. The project team has reviewed this information to ensure that their project timeline is sound and achievable.

o Contingency Fund – If both of the mitigation steps above should fail, the contingency plan will involve using the contingency fund to purchase or use additional resources to get the project back on time. If that should fail, then, regrettably, the project will have to be delayed and communicated to the entire organization.

Contingency Plan Trigger: The final deadline date for the project is estimated to be more than three days longer than the initially estimated completion date.


Contingency Plan: The contingency plan in this case will be to either pay overtime to the necessary resources to get the project back on the established timeline or reduce the scope/complexity of the aspect causing delays.

• System Configuration Challenges With any system configuration, especially for systems that are organization wide, there is the risk that the project may be configured incorrectly by accident or through a lack of knowledge about existing business processes. To help mitigate this risk, there are a number of steps that have been taken. They include:

o Business Process Review – Built into the project plan is time to review existing business processes, with HireDesk’s team, and time to map those processes on paper. This will reduce the likelihood that the system is configured incorrectly from a business process standpoint.

o System Best Practices – The implementation team will thoroughly review the best practices documentation, available from the software manufacturer, to ensure that the system is configured properly.

o Client Account Manager Review – Throughout the duration of the project, we will review the software’s configuration to ensure that it is setup correctly.

• System Doesn’t Meet Needs Furthermore, there is the possibility that the chosen system will not meet HireDesk’s needs. As a result, the system may never be launched or worse, may be launched incorrectly, which will hurt employee morale and support for future system launches. We have taken a number of steps to prevent this. They include the following:

o Needs Analysis Definition –Before we select a vendor we will first review with HireDesk’s Management Team to define what they want specifically (e.g. provide employees with information on vacation time remaining). We will follow-up with additional meetings to further define those objectives, to gain a thorough understanding of HireDesk’s needs. This will allow us to find the appropriate software package for them.

o Long-Term Needs Analysis – Besides the day-to-day needs analysis that will be completed, we will also look at HireDesk’s long-term business plans. This information will be used to find a system that can act as a strategic partner to HireDesk and offer them a good solution for years to come. This will be an enhancement over choosing a system that merely meets today’s needs but not the long-term needs.

• System Lack of Buy-in With any software implementation, there is the ever-present risk that while the system may be configured correctly, it may never receive buy-in from the user base. To help mitigate this risk, there are a number of steps that will be taken. They include the following:


o Creation of Training Plan – To ensure system buy in from staff members, an analysis of their needs and knowledge level will be evaluated. As a result of the analysis, we will be able to determine how to design the training program so we do not under or over-burden the employees with too much information.

o Creation of Training Manual and PowerPoint – All users will receive training manuals they can use to become more familiar with the system as time progresses.

o Reviewing System Goals with Staff – In addition to training the staff on the day-to-day usage of the system, we will also remind them how this project links to HireDesk’s initiative to improve employee morale. As well, when we show them the benefits of using it, it will reduce any employee resistance to change.

Contingency Plan Trigger: Within three days of the system launch, less than 50% of employees have logged on and used the system. Contingency Plan: The contingency plan in this case will be first to ascertain if there is any user training issues preventing users from using the system. Following that, a review of technical limitations will be completed. Once both of those analyses are completed, a continued training and adoption program will be adopted to ensure user adoption.

Included below is a Risk Assessment Matrix which outlines all of the above risks in a summarized form with their likelihood, impact and severity information included. This matrix is designed to provide the list of risks in a more condensed form.

Risk Event Likelihood Impact Detection Difficulty

When

Budget Loss 1 5 1 Scope Definition

Over Budget 3 3 1 Configuration and Training

Resource Conflict 3 5 3 Configuration and Training

Time Conflict 3 5 3 Configuration and Training

System Configuration

4 5 3 Configuration

System Doesn’t Meet Needs

2 3 4 Launch

System Buy-In 2 3 4 Launch

Included below is a Risk Severity Matrix which is a graphical representation of the Risk Assessment


Matrix. This Risk Severity Matrix allows us to see graphically, which risks we should be most mindful of.

PROJECT CONSTRAINTS & ASSUMPTIONS

An assumption we must have as the consulting firm is that a suitable vendor exists in the marketplace that will be able to customize according to HireDesk’s needs. We also have to assume that they will provide materials to us on time as well. This assumption also acts as a constraint because if they do not, we are forced to stand still until they do.

Furthermore, like any project, time and costs are major constraints. We have to assume that the project plan we have created will not be distorted by unforeseen events. Even though we have contingency plans in place, it is possible that it will not be sufficient. According to the project priority matrix, cost is one variable HireDesk is not willing to exhaust. We assume that if costs were to increase, that we will have to trim the features in the system.

In addition, HireDesk has expressed their need for the system to be in place before their fiscal year end. Currently, it is not a constraint; however this may pose as one in the future because if we transpire to any configuration problems, it will delay our end date.


Time Performance Cost

Constrain •

Enhance •

Accept •


PROJECT DELIVERABLES & PRIORITIES

As a result of our planning with MS Project we have identified the following seven key milestones. The final deliverable expected with each step has been outlined as well.

PROJECT DELIVERABLES

There are a number of key project deliverables for this HRIS implementation. They include:

1. Needs Analysis Document The needs analysis document will outline what HireDesk is looking to achieve from their HRIS implementation.

2. HRIS Vendor Selection After a number of vendor demonstrations and meetings, we will select the one we will use. This is an important step for this project because HireDesk will know what system they are implementing and can begin the training and support documentation.

3. System Configuration Completed Once configuration is completed, the training and data migration phases can begin. The key deliverable at this step is for the system to be fully configured and ready for use.

4. Training Program Created This step will play an important role in the actual success of the project because training documentation will be created. Once all of the training program components are completed, the actual training of staff members can be completed. The key deliverable for this milestone is that all the training documentation and components will be created.

5. Training Program Launched In this step, the training program will be launched to all of HireDesk’s employees. This will include delivering the PowerPoint training documents and the manuals. The key deliverable here is for all HireDesk staff to be fully trained.

6. Data Migration Completed Once the system is fully configured and is about to be launched, the data migration component of the project will begin. In this section, we will migrate data from all existing HireDesk systems into the new HRIS system. The key deliverable here is the data migration is completed.

7. HRIS System Launched The key deliverable here is that the system is launched on time and on budget.


AGREEMENT ON PROJECT PRIORITIES

There is an agreement that the critical path is the most important part of the project. Formulating and creating the critical path can be an asset in finding what needs to be completed and when. As previously described, certain steps depend upon the preceding ones being finished first. Deciding who should take on and complete the tasks is another critical area. As a team, we have agreed to commit ourselves to this assignment, and to update the Project Manager frequently. Likewise, the Project Manager has promised to monitor progress closely. Lastly, it is also a priority to ensure that all of the components that HireDesk requires have been included.


PROJECT BUDGET

The budget for the project was initially defined using the appropriation method. The reason for using the appropriation method was because it allowed us to, on a macro level, define the budget. Since the exact solution (e.g. which provider’s solution) that we will be implementing, the costs and budget expectations have to remain less rigidly defined then if a final solution was already chosen.

*Note: This budget does not include the consulting organization fees. The consulting organization fees total $100,000. This will bring the total cost of the project to $400,000.

With the budget defined using the apportionment method, we were able to come up with a detailed project budget for each of the major steps. This detailed budget can be found on the pages following.


Systems Related Expenses:Systems Configuration

Supporting Documentation Purchases 4,500$ HRIS Vendor Consulting Time for Configuration 10,500$ Total 15,000$

Systems IntegrationMicrosoft Active Directory Plug-Ins 2,250$ Misc. Costs 5,250$ Total 7,500$

System TrainingDocument Printing 9,000$ Template Creation 1,200$ A/V Equipment Leasing 6,000$ Stock Photography Purchases 900$ Hotel Meeting Room Leasing 10,500$ Teleconferencing Costs 2,400$ Total 30,000$

Data MigrationHRIS Vendor Time - Data Migration Test 4,500$ HRIS Vendor Time - Data Migration Actual 10,500$ Total 15,000$

System TestingSystem Testing & Bug Tracking Software 4,500$ HRIS Vendor Consulting Time to Fix Bugs 3,000$ Total 7,500$

System EvaluationSystem License Costs (Annual) 83,096$ System Implementation & Setup Costs (One Time) 20,800$ Long-Distance Calls (for scheduling demos) 104$ Total 104,000$

Total Systems Related Expenses 180,000$

Communications Plan:Printing

Project Newsletter #1 2,250$ Project Newsletter #2 2,250$ Project Newsletter #3 2,250$ Misc. Printing Costs 8,250$ Total 15,000$

Document DevelopmentStock Photography for Website 6,000$ Website Designer 6,000$ Writer (for supporting consultants) 6,000$ Misc. Document Creation Costs 12,000$ Total 30,000$

Total Communications Plan Expenses 45,000$

Launch: 30,000$ Launch Party Location (being managed by HireDesk) 9,000$ Food/Snacks 9,000$ Misc. Costs (TBD) 12,000$ Total 30,000$

Total Launch Expenses 30,000$


Launch: 30,000$ Launch Party Location (being managed by HireDesk) 9,000$ Food/Snacks 9,000$ Misc. Costs (TBD) 12,000$ Total 30,000$

Total Launch Expenses 30,000$

Contingency Fund: 45,000$ Misc. Costs (TBD) 45,000$ Total 45,000$

Total Contingency Expenses 45,000$

Consulting Fees:Jeff Summers 20,000$ Christine Wheeler 20,000$ Laura Shapiro 20,000$ Michelle Lam 20,000$ Eleni Papavasiliou 20,000$ Total 100,000$

Total Consulting Expenses 100,000$

TOTAL PROJECT COST 400,000$


ADDITIONAL RECOMMENDATIONS

As with any project, there are additional things that an organization can do to ensure the success of the project above and beyond just delivering the project. As with any proposal, Vancouver Technology Implementations Inc. has identified, and included in the project plan, the following project enhancements/recommendations:

• Communications Plan The purpose of this communications plan is to create awareness and interest about this project. This awareness and interest will be achieved through email communications, a project website and a project newsletter. All of these communication mediums will be used both with one another and also separate from one another when appropriate. In this communications plan, the project’s objectives, the benefits and the overall progress of the project will be communicated. The audience for this communications plan is the employees. Full details about the deliverables for the communications plan can be found in the Project Plan below. We believe that through this communications plan, HireDesk can ensure that sufficient interest is achieved with the employees about the project and ensure that everyone is on-board with the project.

• Post-Launch Training With any systems implementation, there is traditionally a large amount of “pre-launch” training, but very little “post-launch” training. While “pre-launch” training is usually sufficient to train the employees about a system, it often doesn’t give them enough knowledge to truly leverage the system to make a difference to their everyday lives. With that in mind, that is why we have recommended and included in the project plan a Post-Launch Training component. Through this training component, we can ensure that employees will have an opportunity to use the system at a basic level and through the post-launch training learn more of the advanced functionality. This post launch training, which will be a similar format as the pre-launch training, will ensure that everyone buys into the system, thereby reducing the risk of a lack of system buy-in.


PROJECT PLAN

GANTT CHART

Please find the Gantt Chart included within the package submitted to your organization.

NETWORK DIAGRAM

*Note: The above Project Network diagram only shows the major steps. To see the entire Network Diagram, please see the Project File on the included CD with this document.


MICROSOFT PROJECT REPORTS

With the attached document you will find a number of Microsoft Project Reports. They are, in order:

1. Critical Tasks

2. Milestones

3. Delegated responsibilities

ID Task Name Duration Start Finish

1 HireDesk HRIS System Implementation 176.94 days? Mon 3/7/05 Fri 10/28/05232 Data Migration 23.46 days Mon 8/29/05 Thu 9/29/05233 Review Existing HRIS Database 3 days Mon 8/29/05 Wed 8/31/05

ID Successor Name Type Lag253 System Launch FS 0 days

235 Data Security 1 day Tue 8/30/05 Wed 8/31/05ID Successor Name Type Lag238 Create Field Map of Existing HRIS Database FS 0 days

237 Field Mapping 5.75 days Wed 8/31/05 Fri 9/9/05238 Create Field Map of Existing HRIS Database 2 days Wed 8/31/05 Fri 9/2/05

ID Successor Name Type Lag239 Create Field Map of New HRIS Database FS 0 days240 Create Field Map Cross System Diagram FS 0 days243 Get complete export of all Existing HRIS Database Information FS 0 days246 Modify Field Map Cross System Diagram FS 0 days

239 Create Field Map of New HRIS Database 2 days Fri 9/2/05 Wed 9/7/05ID Successor Name Type Lag240 Create Field Map Cross System Diagram FS 0 days

240 Create Field Map Cross System Diagram 1 day Thu 9/8/05 Fri 9/9/05ID Successor Name Type Lag242 Schedule Support/Data Migration Time with HRIS Provider FS 0 days

241 Test Data Migration 18.17 days Fri 9/2/05 Wed 9/28/05242 Schedule Support/Data Migration Time with HRIS Provider 2 hrs Fri 9/9/05 Fri 9/9/05

ID Successor Name Type Lag244 Work with HRIS Provider to Migrate Data FS 2 days

244 Work with HRIS Provider to Migrate Data 3 days Tue 9/13/05 Fri 9/16/05ID Successor Name Type Lag245 Review Data Migration & Identify Possible Challenges FS 0 days246 Modify Field Map Cross System Diagram FS 0 days

246 Modify Field Map Cross System Diagram 4 hrs Fri 9/16/05 Fri 9/16/05ID Successor Name Type Lag248 Schedule Support/Data Migration Time with HRIS Provider FS 0 days

247 Actual Data Migration 8.96 days Fri 9/16/05 Thu 9/29/05248 Schedule Support/Data Migration Time with HRIS Provider 2 hrs Fri 9/16/05 Fri 9/16/05

ID Successor Name Type Lag249 Clean-up Data FS 0 days251 Work with HRIS Provider to Migrate Data FS 0 days

249 Clean-up Data 4 days Fri 9/16/05 Thu 9/22/05ID Successor Name Type Lag250 Review Data FS 0 days

250 Review Data 1.33 days Thu 9/22/05 Fri 9/23/05ID Successor Name Type Lag251 Work with HRIS Provider to Migrate Data FS 0 days

251 Work with HRIS Provider to Migrate Data 3 days Fri 9/23/05 Wed 9/28/05ID Successor Name Type Lag252 Review Data Migration FS 0 days

252 Review Data Migration 3 hrs Wed 9/28/05 Thu 9/29/05ID Successor Name Type Lag254 Go-Live FS 0 days

Critical Tasks as of Fri 3/25/05BADM 318 - Group Project File

Page 1


253 System Launch 17.5 days Thu 9/29/05 Fri 10/21/05254 Go-Live 1 day Thu 9/29/05 Fri 9/30/05

ID Successor Name Type Lag255 HRIS System Launched FS 0 days259 Review System Logons FS 0 days260 Review System Record Changes FS 0 days270 Create System Change Process FS 0 days277 Create System Maintenance Process FS 0 days284 Review System Logs FS 0 days

255 HRIS System Launched 0 days Fri 9/30/05 Fri 9/30/05ID Successor Name Type Lag256 First Day Support FS 0 days

256 First Day Support 1 day Fri 9/30/05 Fri 9/30/05ID Successor Name Type Lag257 Second Day Support FS 0 days285 Review Support Questions FS 0 days

283 Post-Launch System Training 20.82 days Mon 10/3/05 Fri 10/28/05285 Review Support Questions 7 hrs Mon 10/3/05 Mon 10/3/05

ID Successor Name Type Lag286 Define Training Objectives FS 0 days

286 Define Training Objectives 4 hrs Mon 10/3/05 Tue 10/4/05ID Successor Name Type Lag287 Define Training Programs FS 0 days

287 Define Training Programs 1 day Tue 10/4/05 Wed 10/5/05ID Successor Name Type Lag288 Create Needs Analysis Document FS 0 days296 Validate Training Schedule FS 0 days314 Validate Training Schedule FS 0 days

294 Staff Training Sessions 15.19 days Wed 10/5/05 Tue 10/25/05295 General Staff Training 14.94 days Wed 10/5/05 Tue 10/25/05296 Validate Training Schedule 1 hr Wed 10/5/05 Wed 10/5/05

ID Successor Name Type Lag299 Session #3 FS 0 days300 Session #4 FS 0 days318 Session #6 FS 0 days

297 Create Training Materials 11.13 days Wed 10/5/05 Thu 10/20/05298 Powerpoint-based Documents 6 days Wed 10/5/05 Thu 10/13/05299 Session #3 1.5 days Wed 10/5/05 Mon 10/10/05

ID Successor Name Type Lag300 Session #4 FS 0 days302 Session #3 FS 0 days

301 Word-based Documents 5.25 days Tue 10/11/05 Tue 10/18/05302 Session #3 1.13 days Tue 10/11/05 Wed 10/12/05

ID Successor Name Type Lag305 Update with Session 3 Content FS 0 days

304 HTML-based Website 5.56 days Wed 10/12/05 Thu 10/20/05305 Update with Session 3 Content 2 hrs Wed 10/12/05 Thu 10/13/05

ID Successor Name Type Lag310 Training Session #3 FS 0 days

309 Hold Sessions 7.13 days Fri 10/14/05 Tue 10/25/05


Page 2


310 Training Session #3 4 hrs Fri 10/14/05 Mon 10/17/05ID Successor Name Type Lag311 Training Session #4 FS 5 days

311 Training Session #4 4 hrs Fri 10/21/05 Tue 10/25/05ID Successor Name Type Lag312 Evaluate Training FS 0 days

312 Evaluate Training 2 hrs Tue 10/25/05 Tue 10/25/05ID Successor Name Type Lag334 Review System Logons FS 0 days335 Review System Record Changes FS 0 days

332 Project Evaluation 3.25 days Tue 10/25/05 Fri 10/28/05333 Review System Usage 0.25 days Tue 10/25/05 Tue 10/25/05334 Review System Logons 2 hrs Tue 10/25/05 Tue 10/25/05

ID Successor Name Type Lag336 Review User Feedback FS 0 days

335 Review System Record Changes 2 hrs Tue 10/25/05 Tue 10/25/05ID Successor Name Type Lag336 Review User Feedback FS 0 days

336 Review User Feedback 3 days Tue 10/25/05 Fri 10/28/05


Page 3

ID Task Name Duration

1 HireDesk HRIS System Implementation 176.94 days?92 System Configuration 66.3 days20 Systems Evaluation & Selection 43.64 days22 HRIS Vendor List Created 0 days25 1st Round System Demos 15.85 days

131 Systems Integration 12.21 days30 Potential HRIS Vendors Selected 0 days

135 HRIS Integrated with other HireDesk Systems 0 days39 HRIS Vendor Selected 0 days

130 System Configuration Completed 0 days159 Pre-Launch System Training 33.43 days182 Staff Training Sessions 32.05 days204 HR Dept. & Admin Staff Training 30.55 days231 Pre-Launch Training Completed 0 days253 System Launch 17.5 days255 HRIS System Launched 0 days283 Post-Launch System Training 20.82 days294 Staff Training Sessions 15.19 days313 HR Dept. & Admin Staff Training 12.88 days331 Post System Launch Training Completed 0 days

Milestones as of Fri 3/25/05BADM 318 - Group Project File

Page 1

Start Finish

Mon 3/7/05 Fri 10/28/05Mon 3/28/05 Fri 6/24/05Tue 3/29/05 Thu 5/26/05

Wed 3/30/05 Wed 3/30/05Mon 4/11/05 Mon 5/2/05

Fri 4/29/05 Tue 5/17/05Mon 5/2/05 Mon 5/2/05

Tue 5/17/05 Tue 5/17/05Thu 5/19/05 Thu 5/19/05

Fri 6/24/05 Fri 6/24/05Thu 7/14/05 Mon 8/29/05Fri 7/15/05 Mon 8/29/05

Tue 7/19/05 Mon 8/29/05Mon 8/29/05 Mon 8/29/05

Thu 9/29/05 Fri 10/21/05Fri 9/30/05 Fri 9/30/05

Mon 10/3/05 Fri 10/28/05Wed 10/5/05 Tue 10/25/05Wed 10/5/05 Fri 10/21/05

Thu 10/20/05 Thu 10/20/05

Milestones as of Fri 3/25/05BADM 318 - Group Project File

Page 2

ID Resource Name Work

1 Christine Wheeler 556.72 hrsID Task Name Units Work Delay Start Finish15 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/0548 Define Audience 100% 2 hrs 0 days Wed 5/4/05 Wed 5/4/0549 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/0519 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/0532 Select "Top 3" Vendors 100% 6 hrs 0 days Mon 5/2/05 Tue 5/3/0554 Create Project Website Design 100% 24 hrs 0 days Wed 5/18/05 Mon 5/23/0555 Create Project Website Content 100% 24 hrs 0 days Fri 5/6/05 Fri 5/13/0516 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/0558 Create Project Briefing Document 100% 4 hrs 0 days Wed 5/11/05 Thu 5/12/054 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/0598 Define Standard System Fields Needed 100% 8 hrs 0 days Wed 6/8/05 Thu 6/9/0599 Define Customized Fields Needed 100% 8 hrs 0 days Thu 6/9/05 Fri 6/10/05

100 Define Field Names 100% 6 hrs 0 days Fri 6/10/05 Mon 6/13/05101 Define Field Structure 100% 8 hrs 0 days Mon 6/13/05 Tue 6/14/05102 Define Field Values 100% 8 hrs 0 days Tue 6/14/05 Wed 6/15/05103 Add/Customize Fields in System 100% 8 hrs 0 days Wed 6/15/05 Wed 6/15/0581 Create Project Newsletter Template 100% 24 hrs 0 days Mon 5/23/05 Thu 5/26/0584 Proofread & Send Newsletter 100% 1.5 hrs 0 days Thu 6/16/05 Thu 6/16/0587 Proofread & Send Newsletter 100% 1.5 hrs 0 days Thu 6/30/05 Thu 6/30/0590 Proofread & Send Newsletter 100% 1.5 hrs 0 days Thu 6/30/05 Thu 6/30/0562 Create Content 100% 3 hrs 0 days Wed 5/18/05 Wed 5/18/0565 Create Content 100% 3 hrs 0 days Wed 6/15/05 Thu 6/16/0568 Create Content 100% 3 hrs 0 days Thu 7/14/05 Fri 7/15/0571 Create Content 100% 3 hrs 0 days Tue 8/9/05 Wed 8/10/05

134 Integration Active Directory with HRIS User Administration 100% 4 hrs 0 days Mon 5/16/05 Tue 5/17/05238 Create Field Map of Existing HRIS Database 100% 16 hrs 0 days Wed 8/31/05 Fri 9/2/05239 Create Field Map of New HRIS Database 100% 16 hrs 0 days Fri 9/2/05 Wed 9/7/05240 Create Field Map Cross System Diagram 100% 8 hrs 0 days Thu 9/8/05 Fri 9/9/05257 Second Day Support 100% 8 hrs 0 days Mon 10/3/05 Mon 10/3/05281 With IT Dept 100% 4 hrs 0 days Mon 10/10/05 Mon 10/10/05282 With HR Dept. 100% 3 hrs 0 days Mon 10/10/05 Mon 10/10/05267 With IT Dept 100% 4 hrs 0 days Thu 6/30/05 Mon 7/4/05268 With HR Dept. 100% 3 hrs 0 days Mon 7/4/05 Mon 7/4/05258 Third Day Support 100% 8 hrs 0 days Mon 10/3/05 Tue 10/4/053 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/0521 Create List of Possible Systems 100% 16 hrs 0 days Tue 3/29/05 Wed 3/30/0523 Review System Vendor's Websites 100% 40 hrs 0 days Wed 3/30/05 Thu 4/7/0524 Create Features vs. Needs Document 100% 16 hrs 0 days Thu 4/7/05 Mon 4/11/0527 Create "Demo Evaluation" Template 100% 5 hrs 0 days Mon 4/11/05 Tue 4/12/0528 Hold 1st Round Demos with Possible System Vendors 100% 56 hrs 0 days Fri 4/15/05 Mon 4/25/0529 Review "Demo Evaluations" 100% 16 hrs 0 days Wed 4/27/05 Fri 4/29/0536 Conduct "Top 3" Demos 100% 18.42 hrs 0 days Wed 5/11/05 Mon 5/16/0537 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Tue 5/17/05 Wed 5/18/0534 Create "Top 3 Demo Evaluation" Template 100% 0 hrs 0 days Mon 5/2/05 Mon 5/2/0545 Define Communications Plan Objectives 100% 4 hrs 0 days Mon 5/2/05 Tue 5/3/0593 Review HRIS Vendor Implementation Guide 75% 12 hrs 0 days Thu 5/26/05 Mon 5/30/0594 Review HRIS Vendor Best Practices Guide 75% 12 hrs 0 days Mon 5/30/05 Tue 5/31/0595 Review HRIS Vendor System Manual 75% 24 hrs 0 days Tue 5/31/05 Mon 6/6/0597 Create Fields Document outlining all Fields Needed 100% 16 hrs 0 days Mon 6/6/05 Wed 6/8/05

114 Review what fields/criteria are needed to generate reports 100% 4 hrs 0 days Thu 6/16/05 Fri 6/17/05117 Build Reports in system 25% 3.2 hrs 0 days Mon 6/20/05 Wed 6/22/05133 Review Network Infrastructure 100% 8 hrs 0 days Tue 5/3/05 Thu 5/12/05

Who Does What as of Fri 3/25/05BADM 318 - Group Project File

Page 1


"Christine Wheeler" continuedID Task Name Units Work Delay Start Finish234 Fields 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/05235 Data Security 50% 4 hrs 0 days Tue 8/30/05 Wed 8/31/05236 Data Integrity 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/05243 Get complete export of all Existing HRIS Database Information 50% 3 hrs 0 days Wed 9/7/05 Thu 9/8/05254 Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/05256 First Day Support 100% 8 hrs 0 days Fri 9/30/05 Fri 9/30/05

2 Eleni Papavasiliou 466.15 hrsID Task Name Units Work Delay Start Finish45 Define Communications Plan Objectives 100% 4 hrs 0 days Mon 5/2/05 Wed 5/4/05

111 Create Report Document outling all reports 100% 8 hrs 0 days Mon 4/11/05 Tue 4/12/05112 Review existing reports 100% 8 hrs 0 days Wed 4/13/05 Wed 4/13/05113 Review requested reports 100% 16 hrs 0 days Wed 6/15/05 Thu 6/16/05114 Review what fields/criteria are needed to generate reports 100% 4 hrs 0 days Fri 6/17/05 Mon 6/20/05115 Define preferred delivery format for reports 100% 2 hrs 0 days Mon 6/20/05 Mon 6/20/05116 Define preferred delivery dates for reports 100% 2 hrs 0 days Mon 6/20/05 Mon 6/20/05117 Build Reports in system 100% 12.8 hrs 0 days Mon 6/20/05 Wed 6/22/053 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/054 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/0515 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/0516 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/0519 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/0521 Create List of Possible Systems 100% 16 hrs 0 days Tue 3/29/05 Wed 3/30/0523 Review System Vendor's Websites 100% 40 hrs 0 days Wed 3/30/05 Thu 4/7/0524 Create Features vs. Needs Document 100% 16 hrs 0 days Thu 4/7/05 Mon 4/11/0527 Create "Demo Evaluation" Template 100% 4.75 hrs 0 days Tue 4/12/05 Wed 4/13/0528 Hold 1st Round Demos with Possible System Vendors 100% 56 hrs 0 days Fri 4/15/05 Mon 4/25/0529 Review "Demo Evaluations" 100% 16 hrs 0 days Wed 4/27/05 Fri 4/29/0532 Select "Top 3" Vendors 100% 15 hrs 0 days Mon 5/2/05 Wed 5/4/0536 Conduct "Top 3" Demos 100% 16 hrs 0 days Wed 5/11/05 Thu 5/12/0537 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Mon 5/16/05 Tue 5/17/0534 Create "Top 3 Demo Evaluation" Template 100% 8 hrs 0 days Wed 5/4/05 Thu 5/5/0548 Define Audience 100% 2 hrs 0 days Fri 5/6/05 Fri 5/6/0549 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/0593 Review HRIS Vendor Implementation Guide 75% 12 hrs 0 days Thu 5/26/05 Mon 5/30/0594 Review HRIS Vendor Best Practices Guide 75% 12 hrs 0 days Mon 5/30/05 Tue 5/31/0595 Review HRIS Vendor System Manual 75% 24 hrs 0 days Tue 5/31/05 Mon 6/6/0597 Create Fields Document outlining all Fields Needed 100% 16 hrs 0 days Mon 6/6/05 Wed 6/8/0598 Define Standard System Fields Needed 100% 8 hrs 0 days Wed 6/8/05 Thu 6/9/0599 Define Customized Fields Needed 100% 8 hrs 0 days Thu 6/9/05 Fri 6/10/05

100 Define Field Names 100% 6 hrs 0 days Fri 6/10/05 Mon 6/13/05101 Define Field Structure 100% 8 hrs 0 days Mon 6/13/05 Tue 6/14/05102 Define Field Values 100% 8 hrs 0 days Tue 6/14/05 Wed 6/15/05103 Add/Customize Fields in System 100% 8 hrs 0 days Thu 6/16/05 Fri 6/17/05133 Review Network Infrastructure 100% 8 hrs 0 days Thu 5/5/05 Fri 5/6/05134 Integration Active Directory with HRIS User Administration 100% 4 hrs 0 days Thu 5/12/05 Fri 5/13/05142 Hold Meeting #1 100% 2 hrs 0 days Tue 6/28/05 Tue 6/28/05144 Hold Meeting #2 100% 2 hrs 0 days Wed 6/29/05 Wed 6/29/05146 Hold Meeting #3 100% 2 hrs 0 days Mon 7/4/05 Mon 7/4/05148 Hold Meeting #4 100% 2 hrs 0 days Tue 7/5/05 Tue 7/5/05150 Hold Meeting #5 100% 2 hrs 0 days Thu 7/7/05 Thu 7/7/05


Page 2


"Eleni Papavasiliou" continuedID Task Name Units Work Delay Start Finish152 Hold Meeting #6 100% 3 hrs 0 days Fri 7/8/05 Mon 7/11/05154 Hold Meeting #7 100% 3 hrs 0 days Tue 7/12/05 Tue 7/12/05156 Hold Meeting #8 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/05254 Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/05256 First Day Support 100% 8 hrs 0 days Fri 9/30/05 Fri 9/30/05257 Second Day Support 100% 8 hrs 0 days Mon 10/3/05 Mon 10/3/05258 Third Day Support 100% 8 hrs 0 days Mon 10/3/05 Tue 10/4/05

3 Michelle Lam 958.87 hrsID Task Name Units Work Delay Start Finish33 Notify "Top 3" Vendors of their acceptance 100% 1.5 hrs 0 days Fri 5/6/05 Fri 5/6/0535 Schedule "Top 3" Demos 100% 1.5 hrs 0 days Fri 5/6/05 Mon 5/9/0541 Review outstanding concerns/questions with HireDesk 100% 4 hrs 0 days Thu 5/19/05 Fri 5/20/0542 Enter into pricing and contract negotiations with selected vendor 100% 32 hrs 0 days Fri 5/20/05 Wed 5/25/0543 Sign Contract(s) with selected vendor 100% 1.5 hrs 0 days Wed 5/25/05 Thu 5/26/05

137 Create System Testing Committee Mandate 100% 2 hrs 0 days Fri 6/24/05 Fri 6/24/05138 Create System Testing Committee Processes 100% 8 hrs 0 days Fri 6/24/05 Mon 6/27/05139 Create System Testing Plan 100% 8 hrs 0 days Mon 6/27/05 Tue 6/28/05158 Summarize System Testing Committee Comments to Training 100% 8 hrs 0 days Thu 7/14/05 Tue 7/26/05166 Create Training Manual Document Template 100% 8 hrs 0 days Thu 7/14/05 Fri 7/15/05167 Create Training Manual Style Sheet 100% 8 hrs 0 days Fri 8/5/05 Mon 8/8/05171 What is HireDesk HRIS? 50% 1 hr 0 days Wed 8/10/05 Thu 8/11/05172 Frequent Use Case Scenarios 50% 0 hrs 0 days Thu 8/11/05 Thu 8/11/05177 What is HireDesk HRIS? 50% 4 hrs 0 days Tue 8/9/05 Wed 8/10/05178 How do I? 50% 1 hr 0 days Wed 8/10/05 Wed 8/10/05180 Frequent Use Case Scenarios 50% 0 hrs 0 days Fri 8/12/05 Fri 8/12/05181 Frequently Asked Questions 50% 0 hrs 0 days Mon 8/15/05 Mon 8/15/05179 HireDesk HR Processes 50% 0 hrs 0 days Thu 8/11/05 Thu 8/11/0583 Create Content for Newsletter 100% 4 hrs 0 days Mon 6/6/05 Tue 6/7/0586 Create Content for Newsletter 100% 4 hrs 0 days Wed 6/29/05 Thu 6/30/0589 Create Content for Newsletter 100% 4 hrs 0 days Thu 6/30/05 Thu 6/30/0563 Proofread & Send 100% 1 hr 0 days Wed 5/18/05 Wed 5/18/0566 Proofread & Send 100% 1 hr 0 days Thu 6/16/05 Thu 6/16/0569 Proofread & Send 100% 1 hr 0 days Tue 8/9/05 Tue 8/9/0572 Proofread & Send 100% 1 hr 0 days Wed 8/10/05 Thu 8/11/05

156 Hold Meeting #8 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/05154 Hold Meeting #7 100% 3 hrs 0 days Tue 7/12/05 Tue 7/12/05152 Hold Meeting #6 100% 3 hrs 0 days Fri 7/8/05 Mon 7/11/05150 Hold Meeting #5 100% 2 hrs 0 days Thu 7/7/05 Thu 7/7/05148 Hold Meeting #4 100% 2 hrs 0 days Tue 7/5/05 Tue 7/5/05146 Hold Meeting #3 100% 2 hrs 0 days Mon 7/4/05 Mon 7/4/05144 Hold Meeting #2 100% 2 hrs 0 days Wed 6/29/05 Wed 6/29/05190 Session #1 50% 6 hrs 0 days Tue 7/26/05 Wed 7/27/05191 Session #2 50% 6 hrs 0 days Thu 7/28/05 Tue 8/2/05194 Session #2 50% 4 hrs 0 days Tue 8/2/05 Thu 8/4/05193 Session #1 50% 4 hrs 0 days Thu 7/28/05 Fri 7/29/05196 Update with Session 1 Content 100% 1 hr 0 days Fri 8/5/05 Fri 8/5/05197 Update with Session 2 Content 100% 1 hr 0 days Tue 8/9/05 Tue 8/9/05202 Training Session #2 50% 1 hr 0 days Thu 8/25/05 Fri 8/26/05208 Session #1 50% 6 hrs 0 days Tue 7/26/05 Wed 7/27/05211 Session #4 50% 6 hrs 0 days Tue 8/2/05 Thu 8/4/05


Page 3


"Michelle Lam" continuedID Task Name Units Work Delay Start Finish210 Session #3 50% 6 hrs 0 days Fri 7/29/05 Tue 8/2/05209 Session #2 50% 6 hrs 0 days Wed 7/27/05 Thu 7/28/05213 Session #1 50% 4 hrs 0 days Wed 7/27/05 Thu 7/28/05214 Session #2 50% 4 hrs 0 days Fri 7/29/05 Mon 8/1/05215 Session #3 50% 4 hrs 0 days Tue 8/2/05 Wed 8/3/05216 Session #4 50% 4 hrs 0 days Thu 8/4/05 Fri 8/5/05221 Update with Session 1 Content 100% 1 hr 0 days Tue 8/2/05 Tue 8/2/05222 Update with Session 2 Content 100% 1 hr 0 days Mon 8/1/05 Mon 8/1/05223 Update with Session 3 Content 100% 1 hr 0 days Tue 8/16/05 Tue 8/16/05224 Update with Session 4 Content 100% 1 hr 0 days Wed 8/24/05 Wed 8/24/05201 Training Session #1 50% 1 hr 0 days Tue 8/9/05 Wed 8/10/05183 Create PowerPoint Template 100% 16 hrs 0 days Fri 7/15/05 Tue 7/19/05184 Create Word Template 100% 8 hrs 0 days Tue 7/19/05 Wed 7/20/05185 Create Training Website Design 100% 24 hrs 0 days Wed 7/20/05 Mon 7/25/05218 Session #2 50% 2.92 hrs 0 days Thu 7/28/05 Fri 7/29/05219 Session #4 50% 1.92 hrs 0 days Fri 8/5/05 Fri 8/5/05199 Session #2 50% 1.82 hrs 0 days Tue 8/2/05 Fri 8/5/05242 Schedule Support/Data Migration Time with HRIS Provider 100% 2 hrs 0 days Fri 9/9/05 Fri 9/9/05245 Review Data Migration & Identify Possible Challenges 50% 8 hrs 0 days Fri 9/16/05 Wed 9/28/05246 Modify Field Map Cross System Diagram 50% 2 hrs 0 days Fri 9/16/05 Fri 9/16/05251 Work with HRIS Provider to Migrate Data 100% 24 hrs 0 days Fri 9/23/05 Wed 9/28/05248 Schedule Support/Data Migration Time with HRIS Provider 100% 2 hrs 0 days Fri 9/16/05 Fri 9/16/05249 Clean-up Data 100% 32 hrs 0 days Fri 9/16/05 Thu 9/22/05250 Review Data 50% 5.33 hrs 0 days Thu 9/22/05 Fri 9/23/05252 Review Data Migration 50% 1.5 hrs 0 days Wed 9/28/05 Thu 9/29/05293 Update HR Dept. & Admin Staff Training Manual 100% 16 hrs 0 days Tue 10/25/05 Thu 10/27/05299 Session #3 100% 12 hrs 0 days Wed 10/5/05 Mon 10/10/05300 Session #4 100% 3.53 hrs 0 days Wed 10/12/05 Wed 10/12/05302 Session #3 100% 8 hrs 0 days Tue 10/11/05 Wed 10/12/05303 Session #4 100% 8 hrs 0 days Fri 10/14/05 Mon 10/17/05305 Update with Session 3 Content 100% 1 hr 0 days Wed 10/12/05 Wed 10/12/05306 Update with Session 4 Content 100% 2 hrs 0 days Wed 10/19/05 Wed 10/19/05308 Session #4 100% 6 hrs 0 days Tue 10/18/05 Wed 10/19/05310 Training Session #3 100% 2 hrs 0 days Fri 10/14/05 Fri 10/14/05311 Training Session #4 100% 2 hrs 0 days Tue 10/25/05 Tue 10/25/05312 Evaluate Training 100% 2 hrs 0 days Tue 10/25/05 Tue 10/25/05317 Session #5 100% 12 hrs 0 days Thu 10/6/05 Mon 10/10/05318 Session #6 100% 12 hrs 0 days Thu 10/13/05 Fri 10/14/05320 Session #5 100% 8 hrs 0 days Mon 10/10/05 Tue 10/11/05321 Session #6 100% 8 hrs 0 days Mon 10/17/05 Tue 10/18/05323 Session #6 100% 6 hrs 0 days Thu 10/20/05 Fri 10/21/05325 Update with Session 1 Content 100% 1 hr 0 days Wed 10/12/05 Wed 10/12/05326 Update with Session 2 Content 100% 1 hr 0 days Wed 10/19/05 Thu 10/20/05328 Training Session #5 100% 2 hrs 0 days Wed 10/12/05 Thu 10/13/05329 Training Session #6 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/05330 Evaluate Training Session 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/05292 Update General Staff Training Manual 100% 16 hrs 0 days Fri 10/21/05 Tue 10/25/05143 Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Tue 6/28/05 Tue 6/28/05145 Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Wed 6/29/05 Thu 6/30/05147 Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Mon 7/4/05 Mon 7/4/05149 Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Tue 7/5/05 Wed 7/6/05151 Summarize System Testing Committee Comments to Customization Team 100% 3 hrs 0 days Thu 7/7/05 Thu 7/7/05


Page 4


"Michelle Lam" continuedID Task Name Units Work Delay Start Finish153 Summarize System Testing Committee Comments to Customization Team 100% 4 hrs 0 days Mon 7/11/05 Mon 7/11/05155 Summarize System Testing Committee Comments to Customization Team 100% 4 hrs 0 days Tue 7/12/05 Wed 7/13/05157 Summarize System Testing Committee Comments to Customization Team 100% 4 hrs 0 days Wed 8/10/05 Thu 8/11/053 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/054 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/0511 Create Project Time & Cost Tracking Database 50% 8 hrs 0 days Mon 3/7/05 Tue 3/8/0514 Create Meeting Agenda 50% 4 hrs 0 days Fri 3/18/05 Mon 3/21/0515 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/0516 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/0517 Create Needs Analysis Document 100% 24 hrs 0 days Wed 3/23/05 Mon 3/28/0519 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/0526 Schedule Demos with Possible System Vendors 100% 16 hrs 0 days Mon 4/11/05 Wed 4/13/0527 Create "Demo Evaluation" Template 100% 2.25 hrs 0 days Mon 4/18/05 Mon 4/18/0528 Hold 1st Round Demos with Possible System Vendors 100% 60.05 hrs 0 days Fri 4/15/05 Wed 4/27/0529 Review "Demo Evaluations" 100% 16 hrs 0 days Thu 4/28/05 Mon 5/2/0532 Select "Top 3" Vendors 100% 9 hrs 0 days Tue 5/3/05 Wed 5/4/0536 Conduct "Top 3" Demos 100% 16 hrs 0 days Wed 5/11/05 Thu 5/12/0537 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Mon 5/16/05 Tue 5/17/0534 Create "Top 3 Demo Evaluation" Template 100% 0 hrs 0 days Mon 5/2/05 Mon 5/2/0538 Make System Selection 100% 8 hrs 0 days Wed 5/18/05 Thu 5/19/0540 Create List of any additional outstanding concerns/questions 100% 4 hrs 0 days Thu 5/19/05 Thu 5/19/0548 Define Audience 100% 2 hrs 0 days Fri 5/6/05 Fri 5/6/0549 Define Message 100% 4.15 hrs 0 days Fri 5/6/05 Fri 5/6/0593 Review HRIS Vendor Implementation Guide 75% 12 hrs 0 days Thu 5/26/05 Mon 5/30/0594 Review HRIS Vendor Best Practices Guide 75% 12 hrs 0 days Mon 5/30/05 Tue 5/31/0595 Review HRIS Vendor System Manual 75% 24 hrs 0 days Tue 5/31/05 Mon 6/6/05

105 Create Existing Processes Document 100% 16 hrs 0 days Tue 3/29/05 Thu 3/31/05119 Define System User List 100% 4 hrs 0 days Fri 4/1/05 Fri 4/1/05125 Review Current HRIS Security Levels 100% 4 hrs 0 days Mon 3/28/05 Tue 3/29/05120 Review Integration with Active Directory 100% 3 hrs 0 days Wed 4/6/05 Wed 4/6/05121 Create User Groups 100% 2 hrs 0 days Wed 4/27/05 Wed 4/27/05122 Create User Accounts & Passwords in System 100% 6 hrs 0 days Fri 4/15/05 Mon 4/18/05123 Group Users by User Group 100% 2 hrs 0 days Mon 5/2/05 Mon 5/2/05126 Create Security Levels 100% 8 hrs 0 days Thu 3/31/05 Fri 4/1/05127 Create Security Permissions on Field by Field Basis 100% 24 hrs 0 days Wed 4/6/05 Thu 4/14/05128 Apply Security Levels to User Groups 100% 4 hrs 0 days Wed 5/4/05 Thu 5/5/05129 Review Complete System Configuration 100% 16 hrs 0 days Wed 6/22/05 Fri 6/24/05106 Review Existing Processes Document and Map to New System 100% 16 hrs 0 days Fri 4/1/05 Wed 4/6/05107 Integrate existing processes into New HRIS System 100% 16 hrs 0 days Fri 4/8/05 Tue 4/26/05108 Create Document outlining how new Processes are mapped to system 100% 8 hrs 0 days Wed 4/27/05 Thu 4/28/05109 Create Document for HR staff to inform them how processes have changed 100% 8 hrs 0 days Mon 5/2/05 Tue 5/3/05133 Review Network Infrastructure 100% 8 hrs 0 days Thu 5/5/05 Fri 5/6/05134 Integration Active Directory with HRIS User Administration 100% 4 hrs 0 days Thu 5/12/05 Fri 5/13/05142 Hold Meeting #1 100% 2 hrs 0 days Tue 6/28/05 Tue 6/28/05169 Create Training Manual Table of Contents 100% 0 hrs 0 days Mon 8/8/05 Mon 8/8/05175 Create Training Manual Table of Contents 100% 6 hrs 0 days Mon 8/8/05 Tue 8/9/05203 Evaluate Training 33% 0 hrs 0 days Fri 8/26/05 Fri 8/26/05230 Evaluate Training Sessions 33% 1.32 hrs 0 days Fri 8/26/05 Mon 8/29/05244 Work with HRIS Provider to Migrate Data 50% 12 hrs 0 days Tue 9/13/05 Fri 9/16/05254 Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/05256 First Day Support 100% 8 hrs 0 days Fri 9/30/05 Fri 9/30/05257 Second Day Support 100% 8 hrs 0 days Mon 10/3/05 Mon 10/3/05


Page 5


"Michelle Lam" continuedID Task Name Units Work Delay Start Finish258 Third Day Support 100% 8 hrs 0 days Mon 10/3/05 Tue 10/4/05226 Training Session #1 100% 2 hrs 0 days Fri 8/5/05 Fri 8/5/05227 Training Session #2 100% 2 hrs 0 days Fri 8/12/05 Fri 8/12/05228 Training Session #3 100% 2 hrs 0 days Fri 8/19/05 Fri 8/19/05229 Training Session #4 100% 2 hrs 0 days Fri 8/26/05 Fri 8/26/0558 Create Project Briefing Document 100% 4 hrs 0 days Mon 5/9/05 Mon 5/9/05

4 Jeff Summers 521.8 hrsID Task Name Units Work Delay Start Finish230 Evaluate Training Sessions 33% 1.32 hrs 0 days Fri 8/26/05 Mon 8/29/0513 Schedule Meeting with HireDesk Management Team Leaders 100% 1.5 hrs 0 days Fri 3/18/05 Fri 3/18/0523 Review System Vendor's Websites 100% 1.4 hrs 0 days Wed 3/30/05 Thu 4/7/0528 Hold 1st Round Demos with Possible System Vendors 100% 8.4 hrs 0 days Fri 4/15/05 Mon 4/18/0524 Create Features vs. Needs Document 100% 1.2 hrs 0 days Thu 4/7/05 Thu 4/7/0527 Create "Demo Evaluation" Template 100% 0.75 hrs 0 days Mon 4/11/05 Mon 4/11/0529 Review "Demo Evaluations" 100% 2.4 hrs 0 days Wed 4/27/05 Wed 4/27/05

336 Review User Feedback 100% 24 hrs 0 days Tue 10/25/05 Fri 10/28/05126 Create Security Levels 25% 4 hrs 0 days Thu 3/31/05 Tue 4/5/0534 Create "Top 3 Demo Evaluation" Template 100% 0 hrs 0 days Mon 5/2/05 Mon 5/2/0536 Conduct "Top 3" Demos 100% 2.4 hrs 0 days Wed 5/11/05 Wed 5/11/0537 Review "Top 3 Demo Evaluations" 100% 1.2 hrs 0 days Mon 5/16/05 Tue 5/17/0540 Create List of any additional outstanding concerns/questions 100% 4 hrs 0 days Thu 5/19/05 Thu 5/19/0538 Make System Selection 100% 8 hrs 0 days Wed 5/18/05 Thu 5/19/056 Create Client Definition Team 100% 2.5 hrs 0 days Wed 3/9/05 Mon 3/28/059 Create Communications Team 100% 2.5 hrs 0 days Fri 4/29/05 Fri 4/29/0511 Create Project Time & Cost Tracking Database 50% 8 hrs 0 days Tue 3/8/05 Wed 3/9/0517 Create Needs Analysis Document 100% 24 hrs 0 days Wed 3/23/05 Mon 3/28/0514 Create Meeting Agenda 50% 4 hrs 0 days Fri 3/18/05 Mon 3/21/0556 Create Project Website Weekly Update Process 100% 2 hrs 0 days Fri 5/6/05 Fri 5/6/0591 Review Communications Plan Success 100% 2 hrs 0 days Wed 8/24/05 Wed 8/24/05

169 Create Training Manual Table of Contents 100% 8 hrs 0 days Mon 8/8/05 Wed 8/10/05175 Create Training Manual Table of Contents 100% 8 hrs 0 days Mon 8/8/05 Tue 8/9/05127 Create Security Permissions on Field by Field Basis 15% 12 hrs 0 days Fri 4/8/05 Thu 4/21/05105 Create Existing Processes Document 100% 16 hrs 0 days Tue 3/29/05 Thu 3/31/05106 Review Existing Processes Document and Map to New System 100% 16 hrs 0 days Wed 4/6/05 Fri 4/8/05107 Integrate existing processes into New HRIS System 100% 16 hrs 0 days Fri 4/22/05 Mon 4/25/05108 Create Document outlining how new Processes are mapped to system 100% 8 hrs 0 days Tue 4/26/05 Wed 4/27/05109 Create Document for HR staff to inform them how processes have changed 100% 8 hrs 0 days Thu 4/28/05 Fri 4/29/05119 Define System User List 100% 4 hrs 0 days Tue 4/5/05 Wed 4/6/05120 Review Integration with Active Directory 100% 3 hrs 0 days Fri 4/8/05 Fri 4/8/05122 Create User Accounts & Passwords in System 25% 6 hrs 0 days Fri 4/8/05 Wed 4/13/05128 Apply Security Levels to User Groups 10% 2 hrs 0 days Tue 5/3/05 Fri 5/6/05121 Create User Groups 25% 2 hrs 0 days Mon 4/18/05 Mon 4/18/05123 Group Users by User Group 25% 2 hrs 0 days Wed 4/27/05 Thu 4/28/058 Create System Configuration Team 100% 2.5 hrs 0 days Mon 4/25/05 Tue 4/26/0510 Create Testing Team 100% 2.5 hrs 0 days Tue 4/26/05 Tue 4/26/057 Create System Evaluation Team 100% 2.5 hrs 0 days Mon 3/28/05 Tue 3/29/05

132 Review Existing HireDesk Systems 100% 16 hrs 0 days Fri 4/29/05 Tue 5/3/05235 Data Security 50% 4 hrs 0 days Tue 8/30/05 Wed 8/31/05125 Review Current HRIS Security Levels 100% 4 hrs 0 days Tue 3/29/05 Tue 3/29/05236 Data Integrity 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/05


Page 6


"Jeff Summers" continuedID Task Name Units Work Delay Start Finish243 Get complete export of all Existing HRIS Database Information 50% 3 hrs 0 days Fri 9/2/05 Tue 9/6/05277 Create System Maintenance Process 100% 16 hrs 0 days Fri 9/30/05 Thu 10/6/05278 Create System Maintenance Tracking Database 100% 8 hrs 0 days Thu 10/6/05 Fri 10/7/05279 Get Proposed System Upgrade/Maintenance Schedule from HRIS Provider 100% 6 hrs 0 days Fri 10/7/05 Mon 10/10/05287 Define Training Programs 100% 8 hrs 0 days Tue 10/4/05 Wed 10/5/05288 Create Needs Analysis Document 100% 2 hrs 0 days Thu 10/6/05 Thu 10/6/05290 Create Curriculum Document 100% 2 hrs 0 days Mon 10/10/05 Mon 10/10/05284 Review System Logs 100% 2 hrs 0 days Mon 10/10/05 Mon 10/10/05285 Review Support Questions 100% 7 hrs 0 days Mon 10/3/05 Mon 10/3/05264 Create System Support Process 100% 16 hrs 0 days Tue 6/28/05 Wed 6/29/05265 Create System Support Tracking Database 100% 8 hrs 0 days Wed 6/29/05 Thu 6/30/05263 Create Internal System Support Processes 100% 16 hrs 0 days Fri 6/24/05 Tue 6/28/0594 Review HRIS Vendor Best Practices Guide 100% 16 hrs 0 days Mon 5/30/05 Tue 5/31/0595 Review HRIS Vendor System Manual 100% 32 hrs 0 days Tue 5/31/05 Mon 6/6/05

129 Review Complete System Configuration 100% 16 hrs 0 days Wed 6/22/05 Fri 6/24/0518 Schedule Meeting with HireDesk Management Team Leaders 100% 1.5 hrs 0 days Mon 3/28/05 Mon 3/28/053 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/054 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/0515 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/0516 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/0519 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/0521 Create List of Possible Systems 100% 2.4 hrs 0 days Tue 3/29/05 Tue 3/29/0548 Define Audience 100% 1.75 hrs 0 days Wed 5/4/05 Wed 5/4/0549 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/0593 Review HRIS Vendor Implementation Guide 100% 16 hrs 0 days Thu 5/26/05 Mon 5/30/05

203 Evaluate Training 33% 1.32 hrs 0 days Fri 8/26/05 Fri 8/26/05234 Fields 50% 8 hrs 0 days Mon 8/29/05 Tue 8/30/05244 Work with HRIS Provider to Migrate Data 50% 12 hrs 0 days Tue 9/13/05 Fri 9/16/05245 Review Data Migration & Identify Possible Challenges 50% 8 hrs 0 days Fri 9/16/05 Tue 9/20/05246 Modify Field Map Cross System Diagram 50% 2 hrs 0 days Fri 9/16/05 Fri 9/16/05250 Review Data 50% 2.67 hrs 0 days Thu 9/22/05 Fri 9/23/05252 Review Data Migration 50% 1.5 hrs 0 days Wed 9/28/05 Thu 9/29/05254 Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/05286 Define Training Objectives 100% 4 hrs 0 days Mon 10/3/05 Tue 10/4/05

5 Laura Shapiro 569.7 hrsID Task Name Units Work Delay Start Finish162 Create Needs Analysis Document 100% 2 hrs 0 days Fri 7/15/05 Mon 7/18/05163 Create Instructional Design Document 100% 8 hrs 0 days Mon 7/18/05 Tue 7/19/05160 Define Training Objectives 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/05164 Create Curriculum Document 100% 2 hrs 0 days Tue 7/19/05 Tue 7/19/05187 Validate Training Schedule 100% 2 hrs 0 days Wed 7/20/05 Thu 7/21/05205 Validate Training Schedule 100% 2 hrs 0 days Tue 7/19/05 Tue 7/19/05161 Define Training Programs 100% 8 hrs 0 days Thu 7/14/05 Fri 7/15/05228 Training Session #3 100% 2 hrs 0 days Fri 8/19/05 Fri 8/19/05229 Training Session #4 100% 2 hrs 0 days Fri 8/26/05 Fri 8/26/05226 Training Session #1 100% 2 hrs 0 days Thu 8/4/05 Thu 8/4/05227 Training Session #2 100% 2 hrs 0 days Fri 8/12/05 Fri 8/12/0574 General Staff Reminder #1 100% 1.5 hrs 0 days Fri 8/5/05 Mon 8/8/0575 General Staff Reminder #2 100% 1.5 hrs 0 days Wed 8/24/05 Wed 8/24/0576 HR Staff Reminder #1 100% 1.5 hrs 0 days Tue 8/2/05 Tue 8/2/05


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"Laura Shapiro" continuedID Task Name Units Work Delay Start Finish77 HR Staff Reminder #2 100% 1 hr 0 days Mon 8/8/05 Mon 8/8/0578 HR Staff Reminder #3 100% 1.5 hrs 0 days Tue 8/16/05 Tue 8/16/0579 HR Staff Reminder #4 100% 1.5 hrs 0 days Wed 8/24/05 Wed 8/24/05

270 Create System Change Process 100% 16 hrs 0 days Fri 9/30/05 Tue 10/4/05275 With General Staff 100% 1 hr 0 days Fri 10/21/05 Fri 10/21/05274 With HR Dept. 100% 3 hrs 0 days Fri 10/7/05 Tue 10/11/05273 With IT Dept 100% 4 hrs 0 days Fri 10/7/05 Fri 10/7/05271 Implement Change Management Tracking Database 100% 8 hrs 0 days Tue 10/4/05 Wed 10/5/05259 Review System Logons 100% 2 hrs 0 days Fri 10/21/05 Fri 10/21/05260 Review System Record Changes 100% 2 hrs 0 days Fri 10/21/05 Fri 10/21/05286 Define Training Objectives 100% 4 hrs 0 days Mon 10/3/05 Tue 10/4/05289 Create Instructional Design Document 100% 4 hrs 0 days Fri 10/7/05 Fri 10/7/05296 Validate Training Schedule 100% 1 hr 0 days Wed 10/5/05 Wed 10/5/05314 Validate Training Schedule 100% 1 hr 0 days Wed 10/5/05 Wed 10/5/053 Review Client Website 20% 1.6 hrs 0 days Mon 3/7/05 Mon 3/7/054 Review Client Collateral 20% 16 hrs 0 days Mon 3/7/05 Fri 3/18/0515 Meet with Key Project Management Team Leaders 100% 6 hrs 0 days Mon 3/21/05 Tue 3/22/0516 Analyze Team Comments and Concerns from Meeting 100% 8 hrs 0 days Tue 3/22/05 Wed 3/23/0519 Review Needs Analysis with HireDesk 100% 3 hrs 0 days Mon 3/28/05 Mon 3/28/0521 Create List of Possible Systems 100% 16 hrs 0 days Tue 3/29/05 Wed 3/30/0523 Review System Vendor's Websites 100% 40 hrs 0 days Wed 3/30/05 Thu 4/7/0524 Create Features vs. Needs Document 100% 16 hrs 0 days Thu 4/7/05 Mon 4/11/0527 Create "Demo Evaluation" Template 100% 5 hrs 0 days Mon 4/11/05 Tue 4/12/0528 Hold 1st Round Demos with Possible System Vendors 100% 56 hrs 0 days Fri 4/15/05 Mon 4/25/0529 Review "Demo Evaluations" 100% 16 hrs 0 days Wed 4/27/05 Fri 4/29/0532 Select "Top 3" Vendors 100% 15 hrs 0 days Mon 5/2/05 Wed 5/4/0536 Conduct "Top 3" Demos 100% 16 hrs 0 days Wed 5/11/05 Thu 5/12/0537 Review "Top 3 Demo Evaluations" 100% 8 hrs 0 days Mon 5/16/05 Tue 5/17/0534 Create "Top 3 Demo Evaluation" Template 100% 8 hrs 0 days Wed 5/4/05 Thu 5/5/0548 Define Audience 100% 2 hrs 0 days Thu 5/5/05 Thu 5/5/0549 Define Message 100% 4 hrs 0 days Fri 5/6/05 Fri 5/6/05

142 Hold Meeting #1 100% 2 hrs 0 days Tue 6/28/05 Tue 6/28/05144 Hold Meeting #2 100% 2 hrs 0 days Wed 6/29/05 Wed 6/29/05146 Hold Meeting #3 100% 2 hrs 0 days Mon 7/4/05 Mon 7/4/05148 Hold Meeting #4 100% 2 hrs 0 days Tue 7/5/05 Tue 7/5/05150 Hold Meeting #5 100% 2 hrs 0 days Thu 7/7/05 Thu 7/7/05152 Hold Meeting #6 100% 3 hrs 0 days Fri 7/8/05 Mon 7/11/05154 Hold Meeting #7 100% 3 hrs 0 days Tue 7/12/05 Tue 7/12/05156 Hold Meeting #8 100% 3 hrs 0 days Thu 7/14/05 Thu 7/14/05171 What is HireDesk HRIS? 50% 4 hrs 0 days Wed 8/10/05 Thu 8/11/05172 Frequent Use Case Scenarios 50% 4 hrs 0 days Thu 8/11/05 Fri 8/12/05177 What is HireDesk HRIS? 50% 4 hrs 0 days Tue 8/9/05 Wed 8/10/05178 How do I? 50% 4 hrs 0 days Wed 8/10/05 Thu 8/11/05179 HireDesk HR Processes 50% 4 hrs 0 days Thu 8/11/05 Fri 8/12/05180 Frequent Use Case Scenarios 50% 4 hrs 0 days Fri 8/12/05 Mon 8/15/05181 Frequently Asked Questions 50% 4 hrs 0 days Mon 8/15/05 Tue 8/16/05190 Session #1 50% 6 hrs 0 days Thu 7/21/05 Fri 7/22/05193 Session #1 50% 4 hrs 0 days Thu 7/28/05 Fri 7/29/05191 Session #2 50% 6 hrs 0 days Thu 7/28/05 Mon 8/1/05194 Session #2 50% 4 hrs 0 days Tue 8/2/05 Thu 8/4/05199 Session #2 50% 3 hrs 0 days Tue 8/2/05 Fri 8/5/05201 Training Session #1 50% 1 hr 0 days Tue 8/9/05 Wed 8/10/05


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"Laura Shapiro" continuedID Task Name Units Work Delay Start Finish202 Training Session #2 50% 1.18 hrs 0 days Thu 8/25/05 Fri 8/26/05203 Evaluate Training 33% 0 hrs 0 days Fri 8/26/05 Fri 8/26/05208 Session #1 50% 6 hrs 0 days Tue 7/19/05 Wed 7/20/05209 Session #2 50% 6 hrs 0 days Wed 7/27/05 Thu 7/28/05210 Session #3 50% 6 hrs 0 days Mon 8/1/05 Tue 8/2/05211 Session #4 50% 6 hrs 0 days Tue 8/2/05 Thu 8/4/05213 Session #1 50% 4 hrs 0 days Wed 7/27/05 Thu 7/28/05214 Session #2 50% 4 hrs 0 days Fri 7/29/05 Mon 8/1/05215 Session #3 50% 4 hrs 0 days Tue 8/2/05 Wed 8/3/05216 Session #4 50% 4 hrs 0 days Thu 8/4/05 Fri 8/5/05218 Session #2 50% 2.08 hrs 0 days Fri 7/29/05 Fri 7/29/05219 Session #4 50% 3 hrs 0 days Fri 8/5/05 Fri 8/5/05230 Evaluate Training Sessions 33% 1.32 hrs 0 days Fri 8/26/05 Mon 8/29/05254 Go-Live 100% 8 hrs 0 days Thu 9/29/05 Fri 9/30/05336 Review User Feedback 100% 24 hrs 0 days Tue 10/25/05 Fri 10/28/05299 Session #3 100% 0 hrs 0 days Wed 10/5/05 Wed 10/5/05300 Session #4 100% 12 hrs 0 days Tue 10/11/05 Thu 10/13/05302 Session #3 100% 4 hrs 0 days Tue 10/11/05 Tue 10/11/05303 Session #4 100% 8 hrs 0 days Mon 10/17/05 Tue 10/18/05305 Update with Session 3 Content 100% 1 hr 0 days Thu 10/13/05 Thu 10/13/05306 Update with Session 4 Content 100% 2 hrs 0 days Wed 10/19/05 Thu 10/20/05308 Session #4 100% 6 hrs 0 days Wed 10/19/05 Wed 10/19/05310 Training Session #3 100% 2 hrs 0 days Mon 10/17/05 Mon 10/17/05311 Training Session #4 100% 2 hrs 0 days Fri 10/21/05 Mon 10/24/05312 Evaluate Training 100% 2 hrs 0 days Tue 10/25/05 Tue 10/25/05317 Session #5 100% 12 hrs 0 days Wed 10/5/05 Thu 10/6/05318 Session #6 100% 12 hrs 0 days Thu 10/13/05 Fri 10/14/05320 Session #5 100% 8 hrs 0 days Mon 10/10/05 Tue 10/11/05321 Session #6 100% 8 hrs 0 days Tue 10/18/05 Wed 10/19/05323 Session #6 100% 6 hrs 0 days Thu 10/20/05 Fri 10/21/05325 Update with Session 1 Content 100% 1 hr 0 days Tue 10/11/05 Tue 10/11/05326 Update with Session 2 Content 100% 1 hr 0 days Thu 10/20/05 Thu 10/20/05328 Training Session #5 100% 2 hrs 0 days Thu 10/13/05 Thu 10/13/05329 Training Session #6 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/05330 Evaluate Training Session 100% 2 hrs 0 days Thu 10/20/05 Thu 10/20/05


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