hiring managers resume

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Jacqueline Michelle Brown Ramirez-Martinez Fayetteville, NC 28311 PH: (910) 364-87

[email protected]

Jacqueline Michelle Brown Ramirez-Martinez - Resumefor Organizations Hiring Managers

2014

8/19/2014



Jacqueline Michelle Brown Ramirez-Martinez - Resume for Organizations Hiring Manager

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Jacqueline Michelle Brown Ramirez-MartinezFayetteville, NC

(910) 364-8734 Alt: (910) 670-8196

Dear Hiring Managers:

Hello my name is Jacqueline Michelle Brown Ramirez-Martinez; over the years I have gained around 20 years committed to the Administrative resources

profession and demonstrated a track record for delivering the same results. As I approach new opportunities, I would like to apply for the FT/PT jobs of an Of

Administrated & Assistant/Receptionist/Sales hourly wages ranging from $12.00 - $18.00 located here in the geographical area of Fayetteville and Fort Bragg

North Carolina.

Please refer to the enclosed resume for a summary of my qualifications. I am sure you hav e been flooded with numerous of qualified applicants, and allow m

tell you why you would have need of me first of all. For your immediate review and consideration, attached please find a current copy of my résumé. Please r

to the enclosed resume for a summary of my qualifications.

1. I am very self-sufficient and able to work independently with not much supervision. With a small amount formal training, I have taken initiative to learn abthe companies, process and their expectations. I also enjoy managing projects and planning and setting-up meetings, trips, and special events.

2. I am always looking for ways to streamline methods and become more efficient. I have developed systems using software’s available to automate rapidreporting, notify customers of changes, and inform the field staff of corporate rapid changes. When supervising clerical staffing, I always try to plan ahead tomake the best use of their time.

3. For the most part I work to a great degree with executives, sales representatives, customers, vendors, and co-workers, and have demonstrated stronginterpersonal communication and proficient judgment. I especially try to listen closely to feedback and identify with what o thers need, and next I look for wasolve the problems. I have particularly found that listening is a great access, without interrupting, can disperse a stressful circumstance and allow the issue tresolved more rapidly with a positive outcome.

I am very confident that I can deliver similar results with any of the organizations. I would appreciate the opportunity to work in your organization, and toschedule a phone or email appointed assignments. Thank you for your time and consideration; I look forward to hearing from you.

Regards,

Jacqueline Michelle Brown Ramirez-MartinezjbrmEnclosure/attached



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PERSONAL STRAITS ANS SKILLS: Overall, very friendly Exceptional personality skills; ability to effectively perform all duties within this job descrip

overall, computer, data entry and processing knowledgeable; quality of worked finished and completed - accuracy and attention to details; willingness and a

to cooperate; clearly communicate and show respect to soldiers, co-workers, supervisors; and consistently reliable and dependable at all time.

SKILLS/QUAILIFICATIONS: Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, TelephoSkills, Organization, Energy Level, Persistence, Product Knowledge

Office Management

Records Management

Database Administration

MS Word

MS Excel

MS PowerPoint

Spreadsheets/Reports

Event Management

Calendaring

MS Outlook

MS Access

MS Project

Front-Desk Reception

Executive Support

Travel Coordination

MS Publisher

FileMaker Pro

Windows

EDUCATION & IT SKILLS- 09/81 SEMINARS AND TRAINING: 79/82 LAFAYETTE BUSINESS COLLEGE BUSINESS/SECRETARY, Bachelor (BSc/BA), GPA 3.45, NCUnited States: Business; Minor: Secretary/Accounting; Semester Hours: 68 – GPA 3.40, Certificate Obtained - Fayetteville Technical Community College (FTCC).

07 Fayetteville Technical Community College (FTCC); Professional Administrative 81 hrs.

79/82 LAFAYETTE BUSINESS COLLEGE BUSINESS/SECRETARY, Bachelor (BSc/BA), GPA 3.45, NC, United States: Business; MinorSecretary/Accounting; Semester Hours: 68 – GPA 3.40,

04/07 -95 Windows & Office tools 07/95 MS, Word, Excel, PowerPoint

04/04 Corel WordPerfect95/93 Lotus 1-2-3-Harvard Graphics,

01/94 Professional Write

86/82 Computer Processor Database II Advanced Non-web programming language 84/82 COBOL/JAVA- Advanced; Operating systems, Networking & Hardware

80/81 DOS computer Programming – Department Of Social Services (DSS)

2007 2009 Stress Free Customer Service Everyday 3hrs. (FTCC Administrative Professional, 81 hrs. (FTCC).

2007 Sales, Marketing, Advertising and Promotion (FTCC).

2007 Stress, Time, and Chaos Management (FTCC).

2007 Time Management (FTCC).

2007 What Every Supervisor Should Know (FTCC).

2006 Cool, Calm, Caring Customer Service (FTCC).

2006 Mortgage Loan Processing, 56 hrs. (FTCC).

Relevant Courses: Project Management for Executive Assistants Finance for the Non-Financial Manager

Microsoft Office Specialist (MOS), 2007

Administrated Professional, 2007

Professional Office Procedures

MS Office for Professional Staff

Keyboarding and Document Formatting

Communication Skills for Executive Assistants



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and goals of the public army library.

Communicated regularly with patrons, soldiers and management to address ongoing strategies and concerns; set up desktop tools, databases andschedules to ensure the successful implementation of the library programs.

Attended Board Committee meetings and produce and forward programs to al l members’ peers and subordinates; compiled library statistics and dataunder requirements of the Program Director.

Scheduled and maintained meetings for Chief Operating Officer, Program Director, Library Director and Staff Specialist; Train, supervise and evaluatestaff and coach improvement management skills.

Trained, supervised and evaluate staff and coach improvement library and management skills. Knowledgeable and abilities to perform and manage a facility and a qualified 5yrs. Library Technician and training in Adminis trative work was required.

Experienced in general clerical nature (typing, filing, faxing, coping and routine office procedures as assigned).

82/89 Cumberland County Schools, Fayetteville, NC - School Library Media/ Office Assistant

Greeted higher parents, teachers’; library patrons’; and others that utilized the Media center and the main office 90% of the time. Trained, supervised

and evaluate students and coach improvement library ski lls.

Counseled students on defining career and work related goals and objectives.

Experienced in general clerical nature; such as: (typing, filing, faxing, coping and routine office procedures as assigned).

81/81 Cumberland County Department Of Social Services (DSS) Fayetteville, NC -Juvenile Coordinator Assistant/Secretary – 1 year Intern

Greeted higher administrators’, group home parents’ and clients’ 90% of the time

Administrative work was required. Experienced in general clerical nature; such as: (typing, filing, faxi ng, coping and routine office procedures asassigned). Meeting and minutes note dictation.

Attended Board Committee Meetings and produce and forward programs to al l members’ peers and subordinates; compiled Juvenile statistics and data,minutes under requirements of the Program Director.

Assisted in screening and interviewing prospect Group Home Parents.

Professional Volunteer Work: Administrative and General Office work was required. Volunteer work involved in reviewing, interviewing, and routingcorrespondence, inquiries, etc. to the appropriate official within the offices. Assured that outgoing mail is distributed appropriately, and I was responsible formaintaining subject and confidential case files in the court as requested, ensuring that files are organized properly and maintained on a constant basis, and additionto answering questioned pertaining to the office: Qualified skills; such as (typing, filing, faxing, coping and routine office procedures as assigned).

2012 – United Way - Scotland County Animals Humane Society - Assisted lost and abuse pets, such as bathing, walking, feeding, NC.

2010 - Highland Presbyterian Church – Thanksgiving Dinner 2000 plate’s served, Fayettevil le, NC. 2008 - Presidential - Hillary Rodham Clinton, Fayetteville, NC.

2007 -06 Art Council, Fayetteville, NC – Dogwood Festival

2006 - Operation Blessing for Soldiers in Iraq, Fayetteville, NC.

1995- Girl Scouts Association, Charlotte, NC Planetarium.

1994- Guardian Ad Litem (GAL) Abuse and Neglect Children – Cumberland County, Court System (CCCS), Fayetteville.



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REFERENCES:

MRS. SHARON GLOSTON- (646) 483-6617AKIMA LOGISTICS TEAM LEADER – 1 YEARFAYETTEVILLE, NC

MRS. LINDA AMOS - (910) 486-1010EMPLOYMENT INSURANCE REP.10 YEARSFAYETTEVILLE, NC

MRS. MARY SWOOPE – (910) 864-1407LIBRARIAN – CO-WORKER15 YEARSCUMBERLAND COUNTY SCHOOLSFAYETTEVILLE, NC

MRS. DORIS COOPER – (910) 213-5892TELE-SALES – CO-WORKER6 YEARSFAYETTEVILLE, NC

MR. FRANK MANESS – (910) 308-6837BOARD OF COMMISSIONERS – PHOTOGRAPHER4 YEARSFAYETTEVILLE, NC

MS. GREISALDA DENSIE RAMIREZ-MOLLINO BASS – (910) 433-2132COLLEGE STUDENT – INTERN6 YEARS605 OAKRIDGE AVE. APT 1 – LIVE/WFAYETTEVILLE, NC



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