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Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Page 1: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

Hiring the Right Candidate:

People Skills Assessment To

Identify a Culture/Group Fit

Dr. Jackie KroeningAVC Company

Page 2: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

9/13/01Copyright AVC 2001 2

Agenda

• Maximizing the success of employee selection

• Identify Culture/Group /Manager levels of competency

• Assessment guidelines• Culture/Group assessment• Interview process • Candidate assessment

Page 3: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Maximizing the Success of Employee Selection

Candidate

CultureWork

Group

Total FitTotal FitValue AddedValue Added

Page 4: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Assessment Guidelines• Same process and instrument

to assess all areas of the company:– leadership– culture– group– employees– candidates

• Standard definitions for measurement elements:– language– culture– gender

• Standard competency definitions and measurements

Page 5: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Five Levels of Competency

• Principles• Behaviors• Skills• Process• Techniques

Page 6: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Principles

• Doing all the right things– Principles are clusters of

personal values– Values are ideals that shape

and give significance to our lives. They are reflected through the priorities we choose, decisions we make, and actions we take.

Page 7: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Behaviors

• Doing the right things– Converting understanding

into action and translating knowledge into ability

– Walking the talk

I like working with people

Page 8: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Culture/Group Assessment

• Leadership Competency – Survey Questionnaire– Envisioning Process– Leadership Coaching

• Corporate Documents– Mission Statements– Leadership Speeches– Management Guidelines– Employee Handbooks

• Employee Competency– Survey Questionnaire– Contact Groups

Page 9: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Example

1. Complementarity2. Congruence3. Adaptability/Flexibility4. Technology/Science

1. Education/Knowledge2. Collaboration3. Quality/Evaluation4. Technology/Science

Culture

Group

Page 10: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Interview Process

• Identify Candidate• Pre-selection

– Skills, experience

• Interview (Candidate Assessment)– Technical qualifiers– People skills assessment

• Principles• Behaviors

– Culture/group fit assessment

Page 11: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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People Skills Assessment Theoretical proposition

• Principles and behaviors are:

– reflected through the remembered incidents that shape and give significance to our professional and personal lives

– reflected through the priorities that we have chosen, the decisions we have made and the actions we have taken

– revealed through the stories we tell about our professional life experiences

Page 12: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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People Skills AssessmentProcess1. List the principles/behaviors

and their definitions from the culture/group assessment

2. Design an “open-ended” interview question that will solicit a story that contains the desired culture/group principles/behaviors

3. Ask the question during the interview, listen to their story, count the number of times each desired principles/behaviors is present in the story

Page 13: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Test Case: Culture

• Group exercise • The members of each

table design one open-ended interview question that would solicit the principles/behaviors of the culture

• 10 minutes

Page 14: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Culture Question

• Tell me how decisions were made and how group members were selected in a technical group project you have worked on in the past where the project was late.

Page 15: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Culture/Group Fit

• Candidate with the largest count and same priority principles/behaviors is the best culture/group fit

Candidate

CultureWork

Group

Total FitTotal FitValue AddedValue Added

Page 16: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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The Ultimate Interview Tool

Page 17: Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

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Questions & Answers

Web Site http://www.lifetour.com

[email protected]