hitachi server adapter for the sap hana cockpit...redhat enterprise linux 7.2-hana sps12 scale-up...
TRANSCRIPT
MK-92ADPTR113-01
Hitachi Server Adapter for the SAP HANA Cockpit
User’s Guide
v01.1.0
Requirements and Installation
Contents
Getting Help
Operations
FASTFIND LINKS
©2016 Hitachi, Ltd. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including copying and recording, or stored in a database or retrieval
system for commercial purposes without the express written permission of Hitachi, Ltd., or Hitachi
Data Systems Corporation (collectively “Hitachi”). Licensees may make copies of the materials
provided that any such copy is (i) created as an essential step in utilization of the software as
licensed and is used in no other manner or (ii) used for archival purposes. Licensees may not make
any other copies of the materials. “Materials” mean text, data, photographs, graphics, audio, video,
and documents.
Hitachi reserves the right to make changes to this material at any time without notice and assumes
no responsibility for its use. The materials contain the most current information available at the time
of publication.
Some of the features described in the materials may not be currently available. Refer to the most
recent product announcement for information about feature and product availability, or contact
Hitachi Data Systems Corporation at https://portal.hds.com.
Notice: Hitachi products and services can be ordered only under the terms and conditions of the
applicable Hitachi agreements. The use of Hitachi products is governed by the terms of your
agreements with Hitachi Data Systems Corporation.
Hitachi is a registered trademark of Hitachi, Ltd., in the United States and other countries.
AIX, AS/400e, DB2, Domino, DS6000, DS8000, Enterprise Storage Server, eServer, FICON,
FlashCopy, IBM, Lotus, MVS, OS/390, PowerPC, RS/6000, S/390, System z9, System z10, Tivoli,
z/OS, z9, z10, z13, z/VM, and z/VSE are registered trademarks or trademarks of International
Business Machines Corporation.
Active Directory, ActiveX, Bing, Excel, Hyper-V, Internet Explorer, the Internet Explorer logo,
Microsoft, the Microsoft Corporate Logo, MS-DOS, Outlook, PowerPoint, SharePoint, Silverlight,
SmartScreen, SQL Server, Visual Basic, Visual C++, Visual Studio, Windows, the Windows logo,
Windows Azure, Windows PowerShell, Windows Server, the Windows start button, and Windows
Vista are registered trademarks or trademarks of Microsoft Corporation. Microsoft product screen
shots are reprinted with permission from Microsoft Corporation.
All other trademarks, service marks, and company names in this document or website are properties
of their respective owners.
Contents 3
Hitachi Server Adapter for the SAP HANA Cockpit v01.1.0 User’s Guide
Contents
Preface ............................................................................ 7
Intended Audience .................................................................. 8
Related Documents ................................................................. 8
Release Notes ........................................................................ 8
Document Conventions ........................................................... 9
Getting Help ........................................................................ 10
Comments ........................................................................... 10
1 Requirements and Installation .......................................... 11
Required Hardware ............................................................... 12
Server Hardware Requirements ............................................ 12
Hitachi Compute Hardware Requirements .............................. 12
Required Software ................................................................ 12
Operating Systems ............................................................... 12
Adapter Management Server Operating System ..................... 12
HANA Database Operating System ........................................ 12
HANA Volumes ................................................................... 12
Required Pre-operation ......................................................... 13
Installing and Configuring HCSM........................................... 13
4 Contents
Hitachi Server Adapter for the SAP HANA Cockpit v01.1.0 User’s Guide
Configuring CB500 or CB2500 for HCSM ................................ 13
Configuring CB500 or CB2500 for IPMI ................................. 15
Distribution Package ............................................................. 16
Installing and Uninstalling ..................................................... 17
Installation Overview .......................................................... 17
Installation Procedure ......................................................... 17
Uninstallation .................................................................... 27
2 Architecture ................................................................... 29
3 Operations ..................................................................... 31
New Features and Important Enhancements .......................... 32
Launching the UI for Hitachi Adapter for SAP HANA Cockpit ....... 32
Registering a HANA Instance ................................................. 33
Input Parameters ............................................................... 34
Registering a HANA Host ....................................................... 34
Input Parameters ............................................................... 35
Configure HCSM ................................................................. 35
Configure IPMI ................................................................... 36
Alerts ................................................................................. 37
4 Reports ......................................................................... 41
Server Report ...................................................................... 42
Chassis Report ..................................................................... 44
Switch Module Report ........................................................... 45
Fan Module Report ............................................................... 46
Power Supply Module Report ................................................. 47
Server Workload Report ........................................................ 47
NIC Port Report ................................................................... 49
HBA Port Report ................................................................... 50
Contents 5
Hitachi Server Adapter for the SAP HANA Cockpit
Server Event Log Report........................................................ 52
Quanta Server Reports .......................................................... 53
Server FRU Report (Quanta Nitro Only) ................................. 54
Server Sensor Report (Quanta Nitro Only) ............................. 54
Server Information Report (Quanta Nitro Only) ...................... 55
5 Logging, Troubleshooting, and Error Messages .................... 57
Logging ............................................................................... 58
Log Generation and Rotation ................................................ 58
Troubleshooting ................................................................... 59
Error Messages .................................................................... 60
Preface 7
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Preface
Intended Audience
Related Documents
Release Notes
Document Conventions
Getting Help
Comments
8 Preface
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Note Your use of the Hitachi Server Adapter for the SAP HANA
Cockpit and all other Hitachi Data Systems products is governed by the terms of your agreements with Hitachi Data Systems.
Intended Audience
This document is intended for users of the Hitachi Server Adapter for the SAP HANA Cockpit: SAP HANA database administrators, storage administrators, and
architects implementing a backup, recovery, and cloning solution for SAP HANA databases. Ideally, readers should have a solid understanding of the
architecture, administration, and backup and recovery concepts of SAP HANA databases.
Related Documents
Name Description
Hitachi Compute Systems Manager User Guide (MK-91HC194-xx)
A guiding document to get started with Hitachi Computer Systems Manager (HCSM)
SAP HANA Administration Guide Describes all administrative tasks that SAP HANA system administrators
perform regularly and on demand
Release Notes
You can find release notes on the documentation CD. Release notes contain
requirements and more recent product information that this manual may not fully describe. Be sure to review the release notes before installation.
Preface 9
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Document Conventions
This document uses the following typographic conventions:
Convention Description
Bold Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels Example: Click OK.
Italic Indicates a variable, which is a placeholder for actual text provided by the user or system
Example: copy source-file target-file
Note: Angled brackets (<>) also indicate variables.
screen/code Indicates text on the screen or that you enter Example: # pairdisplay -g oradb
<> angled brackets
Indicates a variable, which is a placeholder for actual text provided by the user or system
Example: # pairdisplay -g <group>
Note: Italic font also indicates variables.
[ ] square brackets
Indicates optional values
Example: [a | b] indicates that you can select a, b, or nothing.
{ } braces Indicates required or expected values
Example: { a | b } indicates that you must select either a or b.
| vertical bar Indicates a choice between two or more options or arguments Examples:
[a | b] indicates that you can select a, b, or nothing.
{ a | b } indicates that you must select either a or b.
This document uses the following icons to draw attention to information:
Icon Label Description
Note Calls attention to important and/or additional information
Tip Provides helpful information, guidelines, or suggestions for performing tasks more effectively
Caution Warns the user of adverse conditions and/or
consequences (for example, disruptive operations)
10 Preface
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Icon Label Description
WARNING Warns of severe conditions and/or consequences (for example, destructive operations)
Getting Help
The Hitachi Data Systems Support Center staff is available 24 hours a day,
seven days a week. Provisions for patches and fixes are restricted to normal business hours, 8 a.m. to 5 p.m. PST.
To reach us, please visit the support website for current telephone numbers and other contact information: http://www.hds.com/services/support/. If you purchased this product from an authorized HDS reseller, contact that reseller
for support.
Before calling the Hitachi Data Systems Support Center, provide as much
information about the problem as possible, including:
The circumstances surrounding the error or failure.
The exact content of any error messages displayed on the host systems.
Comments
Please send us your comments on this document: [email protected]. Include the document title, number, and revision, and refer to specific sections
and paragraphs if possible. Thank you! (All comments become the property of Hitachi Data Systems Corporation.)
Requirements and Installation 11
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Requirements and Installation
Required Hardware
Required Software
Operating Systems
Required Pre-operation
Distribution Package
Installing and Uninstalling
12 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Required Hardware
Server Hardware Requirements
Item Requirements
CPU Pentium 4 or more
Memory 2 gigabytes or more
Graphics 800x600, 16-bit color or more
HDD Capacity 1 gigabyte or more
Supported HBAs
All the HBAs certified by Microsoft on the OS are supported.
Hitachi Compute Hardware Requirements
Requirements Version
Hitachi Compute Chassis 500 A0241-B-9901
Hitachi Compute Chassis 2500 A0160-B-1453
QuantaGrid D51B-2U 3.38
Required Software
HCSM v8.4.1-03
SAP HANA Windows Client 1.0.120 and above
Operating Systems
Adapter Management Server Operating System
OS Version Supported
Windows 2012 R2 Yes
HANA Database Operating System
OS Version Supported
Redhat Enterprise Linux 6.6-HANA SPS11 Scale-up Dedicated Yes
Redhat Enterprise Linux 7.2-HANA SPS12 Scale-up Dedicated Yes
SuSE Linux 11.3-HANA SPS11 Scale-up Dedicated Yes
SuSE Linux 12.0-HANA SPS12 Scale-up Dedicated Yes
Note See the “Hitachi UCP for the HANA platform in a scale-up configuration” document for information about HANA installation with Hitachi hardware.
Requirements and Installation 13
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
HANA Volumes
Volume Name Volume Type Supported
OS LVM Yes
OS Plain LUN Yes
Data, Log, and Share LVM Yes
Data, Log, and Share Plain LUN No
Required Pre-operation
Installing and Configuring HCSM
Before the Hitachi Adapter can be installed, you must install and configure
Hitachi Compute Systems Manager (HCSM) for blade servers.
For more information, see the Hitachi Command Suite: Compute Systems
Manager User Guide (MK-91HC194-08).
Configuring CB500 or CB2500 for HCSM
1. Access the Hitachi Compute Blade chassis by entering the appropriate IP
address of the management Module (SVP) into your web browser.
2. Under the Administration tab, select the HCSM option in the left-hand
navigation pane. Ensure that HCSM is enabled in the HCSM Services tab. Also ensure that the IP address and Port number are correct.
14 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
3. Navigate to the HCSM Services tab, and then configure a HCSM host. Provide the appropriate IP address and Port number.
An HCSM service must be configured on each Hitachi Compute Blade 500 management module (Chassis SVP) and properly configured with the
appropriate HCSM Server IP address and port number.
4. After you make these configuration changes, select Confirm to ensure
that the settings are saved to the management module (SVP).
Requirements and Installation 15
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Configuring CB500 or CB2500 for IPMI
The Hitachi blade needs pre-configuration for enabling IPMI. To pre-configure the blade, follow these steps:
1. Log in to the chassis management module of the Hitachi blade.
2. Click Server Blades on the left panel, and then select the Hitachi blade.
3. Click the BMC tab, as shown below.
4. Click the Edit dropdown box on the right bottom. Then click IPMI over LAN.
5. Ensure that the Enable option is selected for “Use” and “IPMI over LAN v1.5
and null account.” Then click Confirm.
16 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
6. Click the Edit dropdown box on the right bottom. Then click IPMI/SMASH
user account.
7. Select a user account, enable the “Use” option, provide the username and
password, and then select Administrator as Privilege, as shown below. Then click Confirm.
Distribution Package
The distribution packages for the Hitachi Server Adapter for the SAP HANA
Cockpit contain the following:
Installer for x64 ("Hitachi-HANAServerAdapter-Setup(01.1.0)-(x64)-01.exe").
Each installer package contains the following:
Hitachi HANA Management Web Service
Delivery Unit for the Hitachi Server Adapter for the SAP HANA Cockpit
Requirements and Installation 17
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Installing and Uninstalling
Installation Overview
Installation includes the following items.
Installation Item Location
Hitachi HANA Management Service Windows management server
Delivery unit of Hitachi Storage for SAP HANA Cockpit adapter
Import the delivery unit to the SAP HANA Cockpit
Note
The installer installs the .NET 4.5 framework if this framework is not already installed.
Installation Procedure
1. Installing the HANA Management Service on the Windows
Management Server
On a supported Windows host, install the Hitachi Storage Adapter for the SAP HANA Cockpit by running this program:
Hitachi-HANAServerAdapter-setup(01.1.0)-(x64)-01.exe
The installer adds two main components:
The adapter, located in C:\Program Files\Hitachi\Hitachi HANA Management Service\deliveryunit.
A Windows service named Hitachi HANA Management Service.
First, install the Hitachi HANA Management Service by running the installer as
seen in the images beginning on the next page:
22 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Then verify the installation by navigating to Control Panel->Programs and Features. If the program installed successfully, it appears in this list.
To verify that the service is running, navigate to Start->Run->mstsc, and
then verify that the status of Hitachi HANA Management Service is Running.
2. Importing the delivery unit to the SAP HANA Cockpit
After you install Hitachi HANA Management Service on the Windows
management server, import the delivery unit to the SAP HANA Cockpit:
This operation requires the following roles for the on the Cockpit (client) side:
sap.hana.admin.roles::Administrator
sap.hana.uis.db::SITE_DESIGNER
sap.hana.xs.admin.roles::HTTPDestAdministrator
sap.hana.xs.lm.roles::Administrator
To import the delivery unit, follow these steps:
1. Log in to Cockpit.
Requirements and Installation 23
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
2. Access SAP HANA Application Lifecycle Management->Manage Products and Delivery Units.
3. Click Delivery Units->Import, as you see below.
4. Select the delivery unit file (HANA_ADAPTER_DU-hds.com.tgz) from
C:\Program Files\Hitachi\Hitachi HANA Management Service\deliveryunit on the HANA management server.
5. After you install the delivery unit, the screen below appears so that you
can see the tile that represents the adapter.
24 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
3. Configuring the SAP HANA Cockpit
Next, configure the transport service on the SAP HANA Cockpit.
1. Log in to Cockpit->XS Artifact Administration.
2. On the XS Artifact Administration screen, type HitachiHanaService to
find the httpdest file as shown below.
3. Click Edit if you wish to modify the httpdest file by changing the IP
address and port of the Hitachi HANA Management service.
Requirements and Installation 25
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
If the name of the target system is not “HIT” (default name), then it is not allowed to edit the http destination directly. In this case, extend the http destination, and then edit by following the steps below:
1. Click Extend on the bottom right of the screen.
2. If this is the first time that you are installing the adapter, click New Package, and then provide the extension package and the extension name. Otherwise, select an existing package. Then click Create
Extension.
26 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
3. Click Edit on the bottom of the screen that shows the new extension of
the HTTP destination.
Requirements and Installation 27
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Uninstallation
To uninstall the Windows service, follow these steps:
1. Go to Control Panel->Programs and Features, and then choose Hitachi HANA Management Service.
2. Right-click, and then select Uninstall.
28 Requirements and Installation
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
To uninstall the delivery unit, follow these steps:
1. Go to HANA Cockpit->SAP HANA Application Lifecycle
Management->Manage Products and Delivery Units.
2. Select HANA_Adapter_DU (hds.com), and then click Delete.
Architecture 29
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Architecture
The SAP HANA Cockpit is an SAP Fiori Launchpad site that provides you with a
single point of access to a range of web-based applications for the online administration of SAP HANA. You access the SAP HANA Cockpit through a web
browser. The Hitachi Server Adapter for the SAP HANA Cockpit runs as a cockpit web application. This adapter provides registration, monitoring, and additional
reports for server management. Specifically, the adapter does the following:
Allows users to register Hitachi blades.
Allows users to monitor Hitachi blades.
Allows users to check the HANA system workloads with Hitachi blades.
Generates alerts for the health status of Hitachi blade and chassis.
Generates the following reports:
Server
Chassis
Switch Module
Fan Module
Power Supply Module
Server Workload
NIC Port
HBA Port
Server Event Log
Server Information
Server Sensor
Server FRU
Operations 31
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Operations
Launching the UI for Hitachi Adapter for SAP HANA Cockpit
Registering a HANA Instance
Registering a HANA Host
Configuring HCSM
Alerts
32 Operations
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
New Features and Important Enhancements
After registering the Hitachi blade server component, the following
operation can be performed using the Hitachi Server Adapter for the
SAP HANA.
o IPMI configuration
The following real-time reports are available in the Hitachi Server
Adapter for the SAP HANA user interface.
o Server Event Log Report
o Server Information Report (QuantaGrid D51B-2U Only)
o Server Sensor Report (QuantaGrid D51B-2U Only)
Launching the UI for Hitachi Adapter for SAP HANA Cockpit
Before you perform any operations or generate any reports, launch the user interface for Hitachi Adapter for SAP HANA Cockpit by following these steps:
1. After you install the Hitachi Adapter for SAP HANA Cockpit, open the cockpit
by navigating to the following link from the Windows management server: http://172.17.37.142:8010/sap/hana/admin/cockpit (The IP address in this link
is an example. Replace it with your own.)
2. Log in as a system user for SAP HANA.
Operations 33
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
3. Once you are logged in, the following screen appears.
Registering a HANA Instance
HANA Instance registration registers the provided HANA instance with a HANA host on the inventory of the management web service.
To register a HANA instance, follow these steps:
1. After you log in to the UI, click the + sign next to HANA Instances on the
upper left of the UI.
34 Operations
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
2. Provide information for the parameters listed below, as shown in the following screenshot.
You can perform subsequent management operations by using the result of this registration feature.
Input Parameters
Name Type Description
Instance Host Name String DNS name or IP of the master host
HANA Instance Number Integer Instance number of this HANA system
HANA User Name String User name of this HANA system
HANA Password SecureString Password of this HANA system
Registering a HANA Host
After you register a HANA instance, you can register all hosts of the specified
HANA instance. This feature registers the related HANA hosts on the inventory of the management web service.
To register a HANA host, follow these steps:
1. Click HANA Host.
2. Click Register Host on the left under Actions.
You can perform subsequent management operations by using the result of this registration feature. Provide the ssh user credential that has root privilege. The adapter can then scan the host and map it with the registered Hitachi blade
server on HCSM.
Operations 35
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Input Parameters
Name Type Description
Host Name String DNS name or IP of the master host
SSH User Name String SSH user name of this HANA host
SSH Password SecureString SSH password of this HANA host
Configure HCSM
To configure HCSM, click the Compute tab of the web application, and then
select Configure HCSM on the left. Provide the following parameters:
HCSM IP Address: The IP address of the Hitachi Compute Systems
Manager that the Hitachi Server Adapter for the SAP HANA Cockpit is to use to gather information about compute blade platforms.
HCSM Port: The port for the HCSM.
HCSM Username: The username to be used to log into the HCSM.
HCSM Password: The password for the user entered in the previous
field.
HCSM Protocol: The protocol (http or https) to be used to communicate with the HCSM.
36 Operations
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
After you provide the parameters, click Confirm to submit the configuration request. Then, if the parameters are valid, a success message appears.
Configure IPMI
To configure IPMI, click the Server tab of the web application, and then select IPMI Config. Provide the following parameters:
Server BMC IP Address: Provide the IP address of the BMC of the Hitachi blade or QuantaGrid D51B-2U server.
IPMI Username: Provide the username to access the server by IPMI.
IPMI Password: Provide the password for the user entered in the previous field.
After you provide the parameters, click Ok to submit the configuration request. Then, if the parameters are valid, a success message appears.
Note The QuantaGrid D51B-2U server supports IPMI by default. You can directly use the username/password of BMC for the
IPMI Config, as shown in the following screenshot. Also, the Hitachi blade needs IPMI to be enabled first, as described in Configuring CB500 or CB2500 for IPMI.
Operations 37
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Alerts
Alerts appear at the top tab of the home page for the Hitachi Server Adapter for the SAP HANA Cockpit. To refresh the information, you may either click the
circular arrow in the upper right corner of the UI or use the refresh button of your browser.
38 Operations
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
The following alerts are preconfigured into the Hitachi Server Adapter for the SAP HANA Cockpit.
Metric Type Alert Type Condition Message
Server Health Success Health status is NORMAL
Server <serverserialnumber> is healthy.
Server Health Error Health
status is FAIL
Server <serverserialnumber> is not
healthy.
Server Health Warning Health status is
WARNING
Server <serverserialnumber> health status has warnings.
Chassis Health
Success Health status is NORMAL
Chassis <chassisname> is healthy.
Chassis Health
Error Health status is
FAIL
Chassis <chassisname> is not healthy.
Chassis Health
Warning Health status is WARNING
Chassis <chassisname> health status has warnings.
SwitchModule Health
Success Health status is NORMAL
The switch module in slot <slotNo> of chassis <chassisUniqueKey> is healthy.
SwitchModule Health
Error Health status is
FAIL
The switch module in slot <slotNo> of chassis <chassisUniqueKey> is
not healthy.
SwitchModule Health
Warning Health status is WARNING
The switch module in slot <slotNo> of chassis <chassisUniqueKey> health status has warnings.
PowerSupplyModule Health
Success Health status is NORMAL
The power supply module in slot <slotNo> of chassis <chassisUniqueKey> is healthy.
PowerSupplyModule
Health
Error Health status is
FAIL
The power supply module in slot <slotNo> of chassis
<chassisUniqueKey> is not healthy.
PowerSupplyModule Health
Warning Health status is WARNING
The power supply module in slot <slotNo> of chassis <chassisUniqueKey> health status
has warnings.
ManagementModule Health
Success Health status is NORMAL
The management module in slot <slotNo> of chassis <chassisUniqueKey> is healthy.
Operations 39
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Metric Type Alert Type Condition Message
ManagementModule
Health
Error Health status is
FAIL
The management module in slot <slotNo> of chassis
<chassisUniqueKey> is not healthy.
ManagementModule Health
Warning Health status is WARNING
The management module in slot <slotNo> of chassis <chassisUniqueKey> health status
has warnings.
FanModule Health
Success Health status is NORMAL
The fan module in slot <slotNo> of chassis <chassisUniqueKey> is healthy.
FanModule Health
Error Health status is
FAIL
The fan module in slot <slotNo> of chassis <chassisUniqueKey> is not
healthy.
FanModule Health
Warning Health status is
WARNING
The fan module in slot <slotNo> of chassis <chassisUniqueKey> health
status has warnings.
ManagementModule Power
Warning Power status is WARNING
The management module in slot <slotNo% of chassis <chassisUniqueKey> is powered off.
PowerSupplyModule
Power
Warning Power status is
WARNING
The powersupply module in slot <slotNo> of chassis
<chassisUniqueKey> is powered off.
SwitchModule Power
Warning Power status is
WARNING
The switch module in slot <slotNo> of chassis <chassisUniqueKey> is
powered off.
Reports 41
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Reports
Server Report
Chassis Report
Switch Module Report
Fan Module Report
Power Supply Module Report
Server Workload Report
NIC Port Report
HBA Port Report
Server Event Log Report
Server Information Report (QuantaGrid D51B-2U Only)
Server Sensor Report (QuantaGrid D51B-2U Only)
Server FRU Report (QuantaGrid D51B-2U Only)
42 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Server Report
To generate a server report, follow these steps:
1. Click the Compute tab.
2. Click Overview.
This report shows the following information for this specified server blade that acts as a HANA host and has registered into the HCSM.
Property Description
Unique Key Server unique key
Serial Number Server serial number
Product Number Server product number
Manufacturer Name of the manufacturer
UUID UUID
Partition No Partition number
Primary Slot Primary slot number of this partition
Partition Width Number of server modules in this partition
Slot Width Slot width
Blade Number Blade number
Slot Number Slot number
Partition Valid Validation of partition (TRUE, FALSE)
Health Status Health status (NORMAL, WARNING, FAIL, UNKNOWN)
Maintenance Mode Maintenance mode status (TRUE, FALSE)
Reports 43
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Property Description
Status Server status (Running, Stopped, Unknown)
Last Refreshed Timestamp for the last refresh
Number of Error Alerts Error count
Number of Warning Alerts Warning count
Number of Information Alerts Information count
Cpu Name CPU name
Cpu Frequency (MHz) CPU frequency
Lid Status LID status (ON, OFF, BLINKING, SLOW_BLINKING, FAST_BLINKING,
UNKNOWN)
Lid Color LID color (BLUE, GREEN, RED, ORANGE, UNKNOWN)
LOM DHCP Enable LOM DHCP enable status (TRUE, FALSE)
LOM IP Address LOM (BMC) IP address (IPv4)
LOM Subnet Mask LOM (BMC) Subnet mask (IPv4)
LOM Default Gateway LOM (BMC) Default gateway (IPv4)
Current FW Version Version of firmware that is currently running
Current LOM Version Version of LOM that is currently running
Current EFI Version Version of EFI that is currently running
Updating FW Version Version of firmware that is applied after the server is reboot
Updating LOM Version Version of LOM that is applied after the server is reboot
Updating EFI Version Version of EFI that will be applied after the server is reboot
Remote Console Url URL of the remote console
WWN Type Type of WWN (Original, Additional, Unknown)
MAC Type Type of WWN (Original, Additional, Unknown)
OS Mode OS mode of the server (Basic, HVM, Unknown)
Firmware Restart Required Whether the firmware requires an restart for updating (TRUE, FALSE)
NM Cold Standby The blade is an active or standby blade in N+M Group (TRUE, FALSE)
LP ID LPAR manager ID
LP Status LPAR manager status (Running, Stopped, Unknown)
44 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Property Description
LP VNIC System No LPAR manager VNIC System No. Note: This tag is not generated when LPAR
manager plug-in is not registered or disabled.
When the OS mode is set to HVM and the target LPAR manager is managed as a licensed
resource, this value is retrieved. Otherwise, this value is set to -1.
Chassis Report
To generate a chassis report, follow these steps:
1. Click the Compute tab.
2. Click Management.
This report shows the following information for the chassis of the specified
server blade that acts as a HANA host and is registered with HCSM.
Property Description
Chassis Unique Key Chassis unique key
Slot No Slot number
Install Status Installation status
Active Whether the chassis is active
Power Status Power status
Health Status Health status
Reports 45
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Property Description
Maintenance Mode Maintenance mode
Model Number Model number
Lid Status Lid status
Firmware Version Firmware version
Dictionary Version Dictionary version
Parameter Version Parameter version
SVP IP Address SVP IP address (IPv4 or IPv6)
SVP Subnet Mask SVP subnet mask (IPv4)
SVP Default Gateway SVP default gateway (IPv4 or IPv6)
Maintenance IP Address Maintenance IP address
Maintenance Subnet Mask Maintenance subnet mask
Maintenance Default Gateway Maintenance default gateway
Switch Module Report
To generate the switch module report, follow these steps:
1. Click the Network tab.
2. Click Switch.
This report shows the following information for the switch modules of the chassis of the specified server blade that acts as a HANA host and is registered
with HCSM.
Property Description
Slot No Slot number
Chassis Unique Key Chassis unique key
46 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Property Description
Switch Unique Key Switch unique key
Serial Number Serial number
Install Status Install status (INSTALL, NOT_INSTALL, NA)
Power Status Power status (OFF, ON, UNKNOWN)
Health Status Health status (NORMAL, WARNING, FAIL, UNKNOWN)
Maintenance Mode Maintenance mode status (TRUE, FALSE)
Fan Module Report
To generate a fan report, follow these steps:
1. Click the Compute tab.
2. Click Fan.
This report shows the following information for the fan modules of the chassis of the specified server blade that act as a HANA host and has been registered
into the HCSM.
Property Description
Chassis Unique Key Chassis unique key
Slot No Slot number
Install Status Install status (INSTALL, NOT_INSTALL, NA)
Power Status Power status (OFF, ON, UNKNOWN)
Health Status Health status (NORMAL, WARNING, FAIL, UNKNOWN)
Reports 47
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Power Supply Module Report
To generate a power supply report, follow these steps:
1. Click the Compute tab.
2. Click Power Supply.
This report shows the following information for the power supply modules of
the chassis of the specified server blade that act as a HANA host and has been registered into the HCSM.
Property Description
Chassis Unique Key Chassis unique key
Slot No Slot number
Install Status Install status (INSTALL, NOT_INSTALL, NA)
Product Name Product name
Model Number Model number
Serial Number Serial number
Power Status Power status (OFF, ON, UNKNOWN)
Health Status Health status (NORMAL, WARNING, FAIL, UNKNOWN)
Server Workload Report
To generate a server workload report, follow these steps:
1. Click the HANA Host tab.
2. Click Overview.
48 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
This report shows the following information for the current workload of the specified server blade that acts as a HANA host and has been registered into
the HCSM.
Property Description
HANA Host Host name
Platform OS of this HANA host
Manufacturer Manufacturer of this HANA host
Total Memory (GB) Total memory size (GB)
Total Memory Used on Host (GB)
Total used memory size on this host (GB)
Percentage of Memory Used on Host
Percentage of used memory on this host
Memory Used by SAP HANA Database (GB)
Percentage of memory used by SAP HANA database (GB)
Allocation limit (GB) Allocation limit (GB)
Percentage of busy CPUs (user + system)
Percentage of busy CPUs (user + system)
Average number of CPUs busy with user activities
Average number of CPUs busy with user activities
Average number of CPUs waiting for I/O
Average number of CPUs waiting for I/O
Average number of CPUs busy with system activities
Average number of CPUs busy with system activities
Average number of CPUs busy with user activities
Average number of CPUs busy with user activities
Reports 49
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Property Description
Memory allocated by SAP HANA database (GB)
Memory allocated by SAP HANA database (GB)
Memory used by SAP HANA database (GB)
Memory used by SAP HANA database (GB)
Percentage of allocation limit used
Percentage of allocation limit used
Total memory on host Total memory on host
Percentage of memory used on host
Percentage of memory used on host
Amount of free swap space (in GB)
Amount of free swap space (in GB)
Amount of used swap space Amount of used swap space
Time of workload snapshot Timestamp of the workload snapshot
Used Memory/Allocation Limit (GB)
On Host
Used memory/allocation limit on this host
Database Resident/Physical Memory (GB)
On Host
Memory used by the database resident/the total physical memory on this host
Data Volume Size/Total Disk Size (GB)
On Host
Used disk space of data volume/total disk space of data volume on this host
Log Volume Size/Total Disk Size (GB)
On Host
Used disk space of log volume/total disk space of log volume on this host
Trace Volume Size/Total Disk Size (GB)
On Host
Used disk space of trace volume/total disk space of trace volume on this host
NIC Port Report
To generate this report, follow these steps:
1. Click the Compute tab.
2. Click NIC Port.
50 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
This report shows information for all NIC ports of the chassis of the specified server blade that act as a HANA host and has been registered into the HCSM.
The following fields are included in the report.
Property Description
Card Slot Number Slot number for this NIC card
Card Type Card type
Card Name Card name
Bus Number Bus number
Controller Number Controller number
Port Number Port number
MAC Address MAC address
Duplication Indicates whether this MAC address is duplicated (TRUE or FALSE). Value is set to "FALSE" when an original MAC is currently used.
Change From Default Indicates whether this MAC address is changed from the original one (TRUE or FALSE). Value is set to
"FALSE" when an original MAC is currently used.
HBA Port Report
To generate this report, follow these steps:
1. Click the Compute tab.
2. Click HBA Port.
Reports 51
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
This report shows information for all HBA ports of the chassis of the specified server blade that act as a HANA host and has been registered into the HCSM.
The following fields are included in this report.
Property Description
Card Slot Number Slot number for this HBA card
Card Type Card type
Card Name Card name
Bus Number Bus number
Port Number Port number
WWPN WWPN
WWPN Duplication Indicates whether this WWPN is duplicated (TRUE or FALSE). Value is set to "FALSE" when an original WWPN is currently used.
WWPN Change From Default
Indicates whether this WWPN is changed from the original one (TRUE or FALSE). Value is set to "FALSE"
when an original WWPN is currently used.
WWNN WWNN
WWNN Duplication Indicates whether this WWNN address is duplicated (TRUE or FALSE). Value is set to "FALSE" when an original WWNN is currently used.
WWNN Change From Default
Indicates whether this WWNN is changed from the original one (TRUE or FALSE). Value is set to "FALSE" when an original WWNN is currently used.
52 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Server Event Log Report
After you configure IPMI, follow these steps to generate this report.
1. Click the Compute tab.
2. Click Event Log.
This report shows information for all server event logs of the specified server that act as a HANA host and has been configured with IPMI. The following fields are included in the report:
Property Description
Event Id Event ID
Time Stamp Timestamp
Severity Severity
Source Source
Type Type
Description Description of this server event
Reports 53
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
QuantaGrid D51B-2U Server Reports
To generate reports for the Quanta server, follow these steps:
1. Follow the steps in Registering a HANA Instance and Registering a HANA
Host. The added Quanta server appears in the list of instances in the left panel, as in the following screenshot.
2. Follow the steps in Configuring IPMI for the Quanta Nitro server.
3. Click the Compute tab.
The Overview screen appears, which shows the server info, BMC info, and system NICs.
54 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Server FRU Report (QuantaGrid D51B-2U Only)
To view this report, click FRU Info after following the steps in Quanta Reports.
This report shows information for all FRUs (field replacement unit) of this
registered Quanta Nitro server. When you configure IPMI for this server, the adapter detects whether it is a Quanta Nitro server, and then it displays this
report. The following fields are included in the report:
Property Description
Device Type Device type of this FRU
ID ID of this FRU
Serial number Serial number of this FRU
Version Version of this FRU
Part Number Part number of this FRU
Product name Product name of this FRU
Vendor Vendor of this FRU
Product Type Product type of this FRU
Asset Tag Asset tag of this FRU
Server Sensor Report (QuantaGrid D51B-2U Only)
To view this report, click Sensor Info after following the steps in Quanta
Reports.
Reports 55
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
This report shows information for all sensors of this registered Quanta Nitro server. When you configure IPMI for this server, the adapter detects whether it
is a Quanta Nitro server, and then it displays this report. The following fields are included in the report:
Property Description
Sensor Id ID of the sensor
Sensor Number Number of the sensor
Sensor Status Status of the sensor
Sensor Tag Tag of the sensor
Sensor Type Type of the sensor
Sensor Value Value of the sensor
Unit Unit of the output value
Sensor Higher Critical Value Higher critical value of this sensor
Sensor Higher Non-Critical Value Higher non-critical value of this sensor
Sensor Lower Critical Value Lower critical value of this sensor
Sensor Lower Non-Critical Value Lower non-critical value of this sensor
Server Information Report (QuantaGrid D51B-2U Only)
To view this report, click Event Log after following the steps in Quanta Reports.
56 Reports
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
This report shows information for a registered Quanta Nitro server. When you configure IPMI for this server, the adapter detects whether it is a Quanta Nitro server, and then it displays this report. The following fields are included in the
report:
Property Description
Product Name Product name of this server
BIOS Version Version of the BIOS
Firmware Build Date Build date of firmware
Firmware Version Version of firmware
System Name System name of this server
BMC NIC Type NIC type of the BMC
BMC Version Version of the BMC
BMC Manufacturer Manufacturer of the BMC
BMC MAC MAC address of the BMC
BMC IPV4 Address IPV4 address of the BMC
BMC Gateway Network gateway of the BMC
BMC IPV6 Address IPV6 address of the BMC if any
System NICs
List of the current system NICs of this server. Each record of this list includes two fields:
1. Type (the type of this system NIC)
2. MAC address (the MAC address of this system NIC)
Logging, Troubleshooting, and Error Messages 57
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Logging, Troubleshooting, and Error Messages
Logging
Troubleshooting
Error Messages
58 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Logging
Find log files in this location:
[Installed drive]\Program Files\Hitachi\ Hitachi HANA Management Service\Log
The adapter supports the following logging levels:
Fatal
Error
Warn
Info
Debug
Trace
The default logging level is Info. You can change the logging level in the
HiHanaLogConfig.Config file in the installation folder as shown below:
Log Generation and Rotation
Multiple log generation and rotation of the adapter log files create multiple log
files. The active log filename is hiHana.log.
The log generation and rotation of the adapter log files allow you to do the
following:
Log multiple processes to the same file.
Determine the maximum number of consecutive files by using a user-specified parameter or a system default.
Rotate the current or active log file by incrementing the log file name, appending consecutive numbers that start from zero to a user-specified limit or a system default.
Specify a maximum log file size in hiHanaLogConfig.config by editing
the [archiveAboveSize] key as shown below:
Logging, Troubleshooting, and Error Messages 59
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
If the value of the log file size is greater than the specified [archiveAboveSize] value, then the log file is automatically rotated. The default value of [archiveAboveSize] is 10485760 bytes (10MB). Specify a
maximum backup log file in hiHanaLogConfig.config by editing the
[maxArchiveFiles] key. The default value is 10 as shown below:
Troubleshooting
Symptom Recommended Action
The Config HCSM fail
to connect to the
HCSM server. They
display ”invalid
username/password.”
Ensure that the credentials supplied are correct.
A HCSM server call
failed for the
operation.
Do the following:
Check the HiHANA.log for the cause of the error, as
described in the Error Messages section.
Change the log level to VERBOSE, and then retry the
operation.
The HCSM Config fails
to connect to the
HCSM server. They
display Invalid
protocol when using
the HTTPS protocol to
communicate with a
HCSM server that has
a self-signed SSL
certification.
When you use Internet
Explorer to access the
HCSM web page by
HTTPS on the same
machine, Internet
Explorer displays
Certificate Error.
Gain trust in the self-signed SSL certification by executing
the following steps:
1. Use Internet Explorer to browse the HCSM webpage whose
certificate you want to trust. For example:
https://<HCSMIPaddress>:22018/ComputeSystemsMan
ager/index.jsp)
2. When the message There is a problem with this
website's security certificate appears, choose
"Continue to this website (not recommended)."
3. Click Certificate Error at the right of the address bar, and
then select View Certificates.
4. Click Install Certificate. Go to the wizard, and then
click Next.
5. On the following page, select Place all certificates in the
following store.
6. Click Browse, select Trusted Root Certification
Authorities, and then click OK.
7. Back in the wizard, click Next, and then click Finish.
60 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Symptom Recommended Action
8. If a Security Warning message appears, click Yes.
9. Shut down all running instances of Internet Explorer, and
then restart Internet Explorer.
The HCSM's SSL certificate should now be trustworthy.
Invalid port Check the HCSM port number.
Invalid IP or port Check the HCSM IP address and port number.
Error Messages
E5900001
Error Message ID E5900001
Error Message Text Invalid username or password. Check and try again.
Explanation Error occurred while using the specified username and password.
Recommended Action
Ensure that the username and password are valid.
E5900002
Error Message ID E5900002
Error Message Text Error occurred while getting the version.
Explanation Error occurred while getting the version number.
Recommended Action
Ensure that version.txt is located on the
installation directory and includes the version number and build number.
E5900003
Error Message ID E5900003
Error Message Text Error occurred while registering the HANA instance.
Explanation Error occurred while registering the specified HANA instance.
Recommended Action
Ensure that the provided parameters (instance number, IP) of this HANA instance are valid.
E5900004
Error Message ID E5900004
Error Message Text Error occurred while splitting the snapshot pair from the specified subsystem.
Logging, Troubleshooting, and Error Messages 61
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Error occurred while splitting the COW/HTI snapshot pair.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900005
Error Message ID E5900005
Error Message Text Error occurred while getting HTI pools by storage serial.
Explanation Error occurred while splitting the HTI pool.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900006
Error Message ID E5900006
Error Message Text Error occurred while creating storage snapshot by using HTI.
Explanation Error occurred while creating the storage snapshot by using HTI.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900007
Error Message ID E5900007
Error Message Text Error occurred while registering the HANA host.
Explanation Error occurred while registering the HANA host
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters (host name, SSH
username, and password) are valid.
E5900008
Error Message ID E5900008
Error Message Text Error occurred while saving the HCSM config.
Explanation Error occurred while saving the HCSM config.
Recommended Action
Ensure that the input parameters (HCSM IP, port, username, password, protocol) are valid.
62 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
E5900009
Error Message ID E5900009
Error Message Text Error occurred while creating storage replication by using shadow image.
Explanation Error occurred while creating storage replication by using ShadowImage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error
message in the HiStor API log.
E5900010
Error Message ID E5900010
Error Message Text Error occurred while reverting the storage snapshot.
Explanation Error occurred while reverting the storage snapshot.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900011
Error Message ID E5900011
Error Message Text Error occurred while getting server by serial.
Explanation Error occurred while getting server by serial.
Recommended Action Check whether HCSM is managing the server.
E5900012
Error Message ID E5900012
Error Message Text Error occurred while getting chassis by server serial.
Explanation Error occurred while getting chassis by server serial.
Recommended Action Check whether HCSM is managing the server.
E5900013
Error Message ID E5900013
Error Message Text Error occurred while getting switch by server serial.
Explanation Error occurred while getting switch by server serial.
Logging, Troubleshooting, and Error Messages 63
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Recommended Action Check whether HCSM is managing the server.
E5900014
Error Message ID E5900014
Error Message Text Error occurred while getting power supply by server serial.
Explanation Error occurred while getting power supply by server serial.
Recommended Action
Check whether HCSM is managing the server.
E5900015
Error Message ID E5900015
Error Message Text Error occurred while getting server serial.
Explanation Error occurred while getting server serial.
Recommended Action
Ensure that the account used for registering the host has root privileges.
E5900016
Error Message ID E5900016
Error Message Text Error occurred while getting hana instances.
Explanation Error occurred while getting HANA instances.
Recommended Action
Check the network connection/environment between the management server and the HANA
instance. Ensure that the HANA instances are up.
E5900017
Error Message ID E5900017
Error Message Text Error occurred while getting hana hosts.
Explanation Error occurred while getting HANA hosts.
Recommended Action
Check the network connection/environment between the management server and the HANA host. Ensure that the HANA hosts are up and that
the DNS name for the HANA host registration is correct.
E5900018
Error Message ID E5900018
Error Message Text
Error occurred while getting the LUNs of a specified HANA host.
64 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Error occurred while getting the LUNs of a specified HANA host.
Recommended Action
Ensure that the account used for registering the host has root privileges.
E5900019
Error Message ID E5900019
Error Message Text Error occurred while getting the storage snapshots by instance host name.
Explanation Error occurred while getting storage snapshots by instance host name.
Recommended Action
Check the log for the HANA management web
service for the details. If the data store is damaged, repair the installation.
E5900020
Error Message ID E5900020
Error Message Text Error occurred while getting the storage by HANA host.
Explanation Error occurred while getting the storage by HANA host.
Recommended Action
Check whether you register the storage for the specified HANA host first.
E5900021
Error Message ID E5900021
Error Message Text Error occurred while getting the server by HANA host.
Explanation Error occurred while getting the server by HANA host.
Recommended Action
Ensure that the account used for registering the host has root privileges and that HCSM is
available.
Logging, Troubleshooting, and Error Messages 65
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
E5900022
Error Message ID E5900022
Error Message Text Error occurred while getting the DP pools and parity group by storage.
Explanation Error occurred while getting the DP pools and parity group by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900023
Error Message ID E5900023
Error Message Text Error occurred while getting the parity group by storage.
Explanation Error occurred while getting the parity group by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error
message in the HiStor API log.
E5900024
Error Message ID E5900024
Error Message Text Error occurred while getting the host names by
querying HANA database with the instance name.
Explanation Error occurred while getting the host names by querying HANA database with the instance name.
Recommended Action
Ensure that your HANA instance and the network connection/environment of your management server are available.
E5900025
Error Message ID E5900025
Error Message Text Error occurred while getting the workload by using the host names to query hana database.
Explanation Error occurred while getting the workload by using the host names to query the HANA database.
Recommended Action
Ensure that your HANA instance and the network connection/environment of your management server are available.
E5900026
Error Message ID E5900026
66 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Error Message Text Error occurred while getting server report info by server serial.
Explanation Error occurred while getting server report info by server serial.
Recommended Action
Ensure that HCSM and the network
connection/environment of your management server are available.
E5900027
Error Message ID E5900027
Error Message Text Error occurred while getting the ports by storage.
Explanation Error occurred while getting the ports by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900028
Error Message ID E5900028
Error Message Texts
Invalid HCSM IP or port. Check your input again and if that is correct then your HCSM is not
available at this time.
Explanation Invalid HCSM IP or port. Check your input again, and if that is correct, then your HCSM is not available at this time.
Recommended Action
Ensure that the storage array is not locked, the provided HCSM IP or port are valid, and the
network connection is available.
E5900029
Error Message ID E5900029
Error Message Text Unable to connect to HCSM. Check the management server's network and proxy settings, and try again.
Explanation Unable to connect to HCSM. Check the management server network and proxy settings,
and then try again.
Recommended Action
Check the network connection and/or DNS settings on your management server.
E5900030
Error Message ID E5900030
Error Message Text Invalid HCSM username, password, or wrong protocol for hcsm configuration.
Logging, Troubleshooting, and Error Messages 67
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Invalid HCSM username, password, or wrong protocol for HCSM configuration.
Recommended Action
Make sure that the HCSM username, password, and protocol are valid.
E5900031
Error Message ID E5900031
Error Message Text Invalid SSL cert.
Explanation Invalid SSL cert for HCSM connection.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error
message in the HiStor API log.
E5900032
Error Message ID E5900032
Error Message Text Error occurred while getting the ports by storage.
Explanation Error occurred while getting the ports by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900033
Error Message ID E5900033
Error Message Text Error occurred while getting the performance data of ports by storage.
Explanation Error occurred while getting the performance data of ports by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900034
Error Message ID E5900034
Error Message Text Error occurred while getting replication groups by storage.
Explanation Error occurred while getting replication groups by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error
message in the HiStor API log.
68 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
E5900035
Error Message ID E5900035
Error Message Text The parameter is null or invalid.
Explanation Error occurred while one of the input parameter is null or invalid.
Recommended Action
Ensure that the input parameters are not null or invalid.
E5900036
Error Message ID E5900036
Error Message Text Error occurred while getting the storage information by host.
Explanation Error occurred while getting the storage information by host.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error
message in the HiStor API log.
E5900037
Error Message ID E5900037
Error Message Text Error occurred while getting the hostgroup, DP pool and parity group.
Explanation Error occurred while getting the hostg roup, DP
pool and parity group.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error
message in the HiStor API log.
E5900038
Error Message ID E5900038
Error Message Text Error occurred while creating replication with CTG
by thin image.
Explanation Error occurred while creating replication with CTG by Thin Image.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900039
Error Message ID E5900032
Error Message Text Error occurred while deleting the replication pairs by CTG id.
Logging, Troubleshooting, and Error Messages 69
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Error occurred while deleting the replication pairs by CTG ID.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and detailed error message in the HiStor API log.
E5900040
Error Message ID E5900040
Error Message Text Error occurred while this argument is invalid.
Explanation Error occurred while this argument is invalid.
Recommended Action
Ensure that the storage array is not locked and that
the input parameters are valid. (That is, some parameters, such as the CTG ID, must be integers.)
E5900041
Error Message ID E5900041
Error Message Text Error occurred while removing the replication pairs and unmapping the S/V-VOL.
Explanation Unable to remove the replication pairs and unpresent them from the hostgroups.
Recommended Action
Ensure that the storage array is not locked.
E5900042
Error Message ID E5900042
Error Message Text Invalid Pair Status. The TI pair cannot be restored. This P-VOL has a SI pair that is not PSUS/PSUE. Change the SI pair status to PSUS or PSUE first.
Explanation The P-VOL has another SI pair that is not PSUS/PSUE.
Recommended Action
Check the P-VOL and change the SI pair that is not PSUS/PSUE to PSUE or PSUE. Then re-run this operation.
E5900043
Error Message ID E5900043
Error Message Text Error occurred while resyncing the CTG.
Explanation Cannot resync this CTG.
Recommended Action
Ensure that the storage array is not locked. Also, check if this CTG has any replication pairs and the status of the pairs.
70 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
E5900044
Error Message ID E5900044
Error Message Text Error occurred while removing the HANA instance.
Explanation Cannot delete the HANA instance.
Recommended Action
Restart the Hitachi HANA management service if needed.
E5900045
Error Message ID E5900045
Error Message Text Error occurred while creating SnapshotPair in new CTG with auto V-VOL.
Explanation Cannot create the HTI pairs in a new CTG.
Recommended Action
Ensure that the storage array is not locked. Also, check whether it has any available CTG (CTG range: 0-255 for HTI).
E5900046
Error Message ID E5900046
Error Message Text Error occurred while creating Shadow Image pair in new CTG and HDP with auto S-VOL.
Explanation Cannot create the ShadowImage pairs in a new CTG.
Recommended Action
Ensure that the storage array is not locked. Also, check whether it has any available CTG (CTG
range: 0-127 for ShadowImage). In addition, ensure that the HDP pool has enough free space.
E5900047
Error Message ID E5900047
Error Message Text Error occurred while using a CTG. No valid CTG is available for the replication. Valid CTG range: ShadowImage (0-127) Thin Image (0-255).
Explanation No valid CTG is available.
Recommended Action
Remove some unused CTGs from the storage array. Then re-run this operation.
E5900048
Error Message ID E5900048
Error Message Text Error occurred while creating ShadowImage pair in new CTG and Parity Group with auto S-VOL.
Explanation Cannot create the ShadowImage pairs in a new CTG.
Logging, Troubleshooting, and Error Messages 71
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Recommended Action
Ensure that the storage array is not locked. Also, check if it has any available CTG (CTG range: 0-127 for ShadowImage). In addition, ensure that the
parity group has enough free space.
E5900049
Error Message ID E5900049
Error Message Text Error occurred with SAPUI5 on client's browser.
Explanation Error occurred on SAPUi5 side.
Recommended Action
Check the error message on the log. Ensure that the status of the HANA cockpit is normal.
E5900050
Error Message ID E5900050
Error Message Text Error occurred while save the JS client error message to log.
Explanation Cannot save the error message from javascript to the log.
Recommended Action
Ensure that the adapter management server has free space.
E5900051
Error Message ID E5900051
Error Message Text Error occurred while this argument has an illegal character.
Explanation The input parameter has an illegal character.
Recommended Action
Remove the illegal character (for example, *, %) from the input parameter.
E5900052
Error Message ID E5900052
Error Message Text Error occurred while splitting the CTG.
Explanation Cannot split the CTG.
Recommended Action
Ensure that the storage array is not locked. Also, check the status of all replication pairs of this CTG.
E5900053
Error Message ID E5900053
Error Message Text Error occurred while getting the hostgroup.
72 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Error occurred while getting the hostgroup.
Recommended
Action
Ensure that the storage array is not locked.
E5900054
Error Message ID E5900054
Error Message Text Invalid value for storage cache interval.
Explanation Invalid value for storage cache interval.
Recommended Action
Check the input parameters and ensure that they are valid (that is, the interval time should be between 15 and 2,880 minutes).
E5900055
Error Message ID E5900055
Error Message Text Error occurred while setting the cache update interval value for storage devices.
Explanation Error occurred while setting the cache update interval value for storage devices.
Recommended Action
Check the input parameters and ensure that they are valid (that is, the interval time should be
between 15 and 2,880 minutes).
E5900056
Error Message ID E5900056
Error Message Text Error occurred while getting the performance
history data of a specified LUN by storage.
Explanation Error occurred while getting the performance history data of a specified LUN by storage.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
E5900057
Error Message ID E5900057
Error Message Text Error occurred while getting the performance history data of a specified port by storage.
Explanation Error occurred while getting the performance history data of a specified port by storage.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
E5900058
Error Message ID E5900058
Logging, Troubleshooting, and Error Messages 73
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Error Message Text Error occurred while getting the storage pools.
Explanation Error occurred while getting the storage pools.
Recommended Action
Ensure that the storage array is not locked.
E5900059
Error Message ID E5900059
Error Message Text Error occurred while creating storage snapshot by using floating device.
Explanation Error occurred while creating storage snapshot by using floating device.
Recommended Action Ensure that the storage array is not locked.
E5900060
Error Message ID E5900060
Error Message Text Error occurred while getting the job instance history.
Explanation Error occurred while getting the job instance
history.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
E5900061
Error Message ID E5900061
Error Message Text Error occurred while creating the scheduled HANA
snapshot job with floating device.
Explanation Error occurred while creating the scheduled HANA snapshot job with floating device.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
E5900062
Error Message ID E5900062
Error Message Text Error occurred while creating the scheduled HANA snapshot job with regular HTI.
Explanation Error occurred while creating the scheduled HANA snapshot job with regular HTI.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
74 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
E5900063
Error Message ID E5900063
Error Message Text Error occurred while getting the user defined schedules.
Explanation Error occurred while getting the user defined schedules.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
E5900064
Error Message ID E5900064
Error Message Text Invalid schedule description.
Explanation Invalid schedule description.
Recommended Action
Check the schedule name, recurring time string, and description.
E5900065
Error Message ID E5900065
Error Message Text Error occurred while saving the IPMI config.
Explanation Error occurred while saving the IPMI config.
Recommended Action
Check whether the DB files on the installation
directory are opened by any other processes.
E5900066
Error Message ID E5900066
Error Message Text Error occurred while getting the server event log.
Explanation Error occurred while getting the server event log.
Recommended Action
Ensure that the server is accessible.
E5900067
Error Message ID E5900067
Error Message Text Error occurred while getting the storage layout.
Explanation Error occurred while getting the storage layout.
Recommended Action Update the storage cache.
E5900068
Error Message ID E5900068
Error Message Text Error occurred while getting the firmware
Logging, Troubleshooting, and Error Messages 75
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
information.
Explanation Error occurred while getting the firmware information.
Recommended Action
Ensure that the server is accessible.
E5900069
Error Message ID E5900069
Error Message Text Error occurred while getting the sensor information.
Explanation Error occurred while getting the sensor information.
Recommended Action Ensure that the server is accessible.
E5900070
Error Message ID E5900070
Error Message Text Error occurred while getting the FRU information.
Explanation Error occurred while getting the FRU information.
Recommended Action
Ensure that the server is accessible.
E5900071
Error Message ID E5900071
Error Message Text Error occurred while getting the server IPMI information.
Explanation Error occurred while getting the server IPMI information.
Recommended Action Ensure that the server is accessible.
E5900072
Error Message ID E5900072
Error Message Text Error occurred while checking if the server is
quanta.
Explanation Error occurred while checking if the server is quanta.
Recommended Action
Ensure that the server is accessible.
E5900073
Error Message ID E5900073
76 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Error Message Text Error occurred while getting the storage by using the provided information.
Explanation Error occurred while getting the storage by using the provided information.
Recommended Action
Ensure that the storage array is not locked and
accessible.
E5900074
Error Message ID E5900074
Error Message Text Error occurred while getting replication groups with CTG by storage.
Explanation Error occurred while getting replication groups
with CTG by storage.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they
are valid (that is, some parameters, such as the CTG ID, must be an integer).
E5900075
Error Message ID E5900075
Error Message Text Error occurred while getting replication pairs of a CTG by using P-VOL and mirror ID.
Explanation Error occurred while getting replication pairs of a CTG by using P-VOL and mirror ID.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they
are valid (that is, some parameters, such as the CTG ID, must be an integer).
E5900076
Error Message ID E5900076
Error Message Text Error occurred while geting the replication pairs of a snapshot group.
Explanation Error occurred while geeting the replication pairs of a snapshot group.
Recommended Action
Ensure that the storage array is not locked. Check the input parameters and ensure that they are
valid.
E5900077
Error Message ID E5900077
Error Message Text Error occurred while split paris by using snapshot group.
Logging, Troubleshooting, and Error Messages 77
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Error occurred while split paris by using snapshot group.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they are valid.
E5900078
Error Message ID E5900078
Error Message Text Error occurred while resync the pairs by using snapshotgroup.
Explanation Error occurred while resync the pairs by using snapshotgroup.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they are valid.
E5900079
Error Message ID E5900079
Error Message Text Error occurred while split the CTG pairs by using P-VOL and MU ID.
Explanation Error occurred while split the CTG pairs by using P-VOL and MU ID.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they
are valid (that is, some parameters, such as the CTG ID, must be an integer).
E5900080
Error Message ID E5900080
Error Message Text Error occurred while resync the CTG pairs by using P-VOL and MU ID.
Explanation Error occurred while resync the CTG pairs by using P-VOL and MU ID.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they are valid (that is, some parameters, such as the
CTG ID, must be an integer).
E5900081
Error Message ID E5900081
Error Message Text Error occurred while revert the CTG pairs by using
P-VOL and MU ID.
78 Logging, Troubleshooting, and Error Messages
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
Explanation Error occurred while revert the CTG pairs by using P-VOL and MU ID.
Recommended Action
Ensure that the storage array is not locked.
Check the input parameters and ensure that they are valid (that is, some parameters, such as the
CTG ID, must be an integer).
E5900082
Error Message ID E5900082
Error Message Text Error occurred while delete the replication pairs of a snapshot group.
Explanation Error occurred while delete the replication pairs of a snapshot group.
Recommended Action
Ensure that the storage array is not locked.
E5900083
Error Message ID E5900083
Error Message Text Error occurred while delete the replication pairs of a consistency group by using P-VOL and MU ID.
Explanation Error occurred while delete the replication pairs of a consistency group by using P-VOL and MU ID.
Recommended Action Ensure that the storage array is not locked.
E5900084
Error Message ID E5900084
Error Message Text Error occurred while execute the schedule job for creating HANA snapshot with floating device.
Explanation Error occurred while execute the schedule job for creating HANA snapshot with floating device.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
E5900085
Error Message ID E5900085
Error Message Text Error occurred while executing the schedule job for creating HANA snapshot with HTI.
Explanation Error occurred while executing the schedule job for creating HANA snapshot with HTI.
Recommended Action
Check whether the DB files on the installation directory are opened by any other processes.
Logging, Troubleshooting, and Error Messages 79
Hitachi Server Adapter for the SAP HANA Cockpit User’s Guide
E5900086
Error Message ID E5900086
Error Message Text
Error occurred while executing the schedule job for updating storage cache.
Explanation Error occurred while executing the schedule job for updating storage cache.
Recommended Action
Ensure that the storage array is not locked.
Check whether the DB files on the installation
directory are opened by any other processes.
MK-92ADPTR113-01
Hitachi Data Systems
Corporate Headquarters 2845 Lafayette Street
Santa Clara, California 95050-2627 U.S.A.
Phone: 1 408 970 1000 www.hds.com
Asia Pacific and Americas 2845 Lafayette Street
Santa Clara, California 95050-2627 U.S.A.
Phone: 1 408 970 1000 [email protected]
Europe Headquarters
Sefton Park Stoke Poges
Buckinghamshire SL2 4HD United Kingdom Phone: + 44 (0)1753 618000