hitching a ride through the knowledge universe on the social media express
Post on 17-Oct-2014
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My journey of social media discovery - applied to knowledge management, quality management, project management, reliability, lean & maintenance engineering - implications for information management governanceTRANSCRIPT
Hitching a Ride through
the
Knowledge Universe -
on the
Social Media Express
@KerrieAnneaka KerrieAnne
Christian
Social Media Express – which carriage to hop in ?
“It’s all Greekto me”
-AthensMetro
Social Media
TooMany
Choices !
How to
Choose ?
Source - http://webdesignledger.com/freebies/the-best-social-media-icons-all-in-one-place
Social Media Express – which carriage to hop in ?
Facebook – MySpace - more social <-> IM Chat <-> Communicator Flickr – Picasa - YouTube etc – social but educative content growing
Web 2.0 - incl. COP’s we contribute
Enterprise 2.0 Web 2.0 inside firewall eg Sharepoint
LinkedIn like Facebook for Professionals
Twitter - microblogginhg
Social Bookmarking we share
Slideshare powerpoints
Wikis we contribute
Blogs we share
RSSEmail, Listservs, WWW - still hitched to E-media trains ?
Cloud Computing
eg E Payments-Concur Paypal
Virtual Private Clouds
eg Science Networks
MMORPGMassive Multiplayer On line Role Playing Gaming – eg WOW
Waiting a while before hopping on the Social Media Express (SME) ...
Is to Decide ...
•
more than just not
keeping with KM trends
• others in your org may opt to ride ahead on Social Media Express, outside the firewall without you, regardless
• to risk losing governance & control of some KM assets, CMS, IP etc
Or Not ... The Fat Controller
Scientists & Engineers don’t seem to be using social media ?
• eg Science is very broad – so network within own science disciplines
• Some existing networking systems work well – why change ?
• NACE – National Association for Corrosion Engineers – corrosionnetwork – email based – operating for over 11 years – much more networking than NACE LinkedIn
• EngTips – web based with email alerts – prolific – overload risk
• ASQ – American Society for Quality – comprehensive resource - now moving into social media – Twitter, Blogs, Communities, Forums
• Elsmar Cove – Quality Community – comprehensive – does RSS
• Source info from online Abstracts services eg ScienceDirect
• IP issues – compete for research $’s vs collaborate in closed communities• so need ranking by publishing in “right journal”
• Love their email – will use phone as well
Impractical policies & rules – risk being ignored
Washingin
Shanghai
Contrary to sign on power poleprohibiting it hanging
outsideWindows
GoogleEtc
provide social mediaresourcesoutside
CorporateFirewalls
for employees working in
increasingly pressured
circumstances
“Google Waveis a product, platform,
and protocol that combines aspects of
e-mail, instant messaging,
wikis, and blogs to allow real-time and stored collaborative
messaging. “
Social Mediadoes
Sports :
read in Google Reader -RSS streamed
fromWhat’s
UpWollongong
Blog
even lets youshare this pageon Facebook !
Sport DoesSocial Media
- SMH Ad forFootball Tragic
who also does
Social Media
to dosoc media on
Australia’sWorld Cup Bid
Website
- posted this & got followed by
@WorldCupBlog !
Waiting a while before hopping on the Social Media Express (SME) ...
Is to Decide ...
to risk losing governance & control of
some KM assets& Records
Management system
&
others in your org may opt to ride ahead on
Social Media Express, outside the firewall
without you, regardless
Or Not ...
“KM Newbie - Sometimes feels like sneaking onto a lifeboat on the KM Superliner”
Lifeboats on
Norwegian Jewel
So do you only stick with what you know?
Journals
Face to Face only
Internet
Phone Calls
Faxes
Snail Mail
Icecreams
at
Shanghai McDonalds
Or do you want to move outside your comfort zone?
Taking Tea at
Summer Palace Beijing
Social Media : Who to follow ? You can’t take all roads – how to choose ?
Taking a breather
fromShanghai’s
Traffic
Should you follow “Brands” aka –KM gurus ?
Jean Paul
Gaultier -
Shanghai
eg follow KM gurus via their Blogs ?
But aren’t blogs bad ?
- self indulgent hot air … or not …
- some old “content types” now rebadging themselves as blogs eg columnists
eg follow KM gurus via their Blogs ?
in KS aka Knowledge Sharing,
Experts are generously sharing
….. their knowledge & insights via their blogs
KS-It’s like choosing Turkish Delight
in the Egyptian Spice Bazaar, Istanbul –follow the experts !
@KerrieAnne’s
fav
Oz Social Media & KM Blogs
•
Aide-Memoire
•
Annecdote
•
Brad Hinton – Plain Speaking
•
ChiefTech
•
Column Two
•
Community Girl
•
Cory Banks – (not a blog – but good resources !)
•
Digital Ministry – Tim Tyler
•
Governance in a Networked World
•
Headshift Australia
•
Kate Lundy
•
Knowledge Matters
•
Laurel Papworth – Silkcharm
•
Matt Moore – (not a blog – but good resources !)
•
Matt’s Musings
•
Online Community Engagement
•
Step Two Designs
•
Yes and Space !
@KerrieAnne’s
rec’d O/S Social Media & KM Blogs
•
Above and Beyond KM
•
All Life is Problem Solving
•
A Matter of Degree
•
A Shift in Action
•
Bordeaux & Assoc
•
Congitive Edge
•
Collaboration and Content
•
Communities and Collaboration
•
Community 2.0
•
Conversation Agent
•
Conversation Starter - Harvard Business Blogs
•
CP Square
•
Elusa.net
•
Enterprise 2.0 Blog
•
Future Changes – Grow Your Wiki
•
Globally Local .. Locally Global
•
Green Chameleon
•
Gurteen Knowledge
•
Informata
•
Interactive Insights
•
Jack Martin Leith
•
KM Edge
•
Knoco Stories
•
Knowledge Board
•
Michael Sampson - Currents
•
Sacha Chua
•
Shared Spaces
•
Social Media Rockstar
•
The App Gap
•
The FASTForward Blog
•
The Forrester Blog for Information & Knowledge Management Professionals
•
ValueNetworks.com
•
Wikinomics
LinkedIn – like Facebook for Professionals ?
Great for Connections
Some good groups
Interaction quality varies
Seems like popularity contest for some
Lots of jobs ads
Position Wanted !
Position Wanted !
Position Vacant !
Position Vacant !
PopularityContest
LinkedIn has some good groups, especially ..
• Quality – ASQ related
• Knowledge
• Reliability Engineering – Lean
• Maintenance
Seeking Wisdom - in Ancient Greece, people came to the Oracle at Delphi ....
Delphi Greece
Howeverthe Oracle
oftenseemed
to speak in
Riddles
Twitter : Seeking “WISDOM” from 140 character messages?
“Do you think Twitter will last ?”
“I don’t know – I’m use it now because it connects me with Knowledge Management gurus”
“Twitter will still be around …but will probably morph into something else”
…. Ideas on what Twitter might become in the future
Twitter & Bulletin Boards ...
“Twitter is really just a 1990’s era (pre WWW & email) Bulletin Board …
with a few more bells & whistles” ..@KerrieAnne
Who would have thought bulletin board "technology" would become so popular? :)
..@Twitter_Tips
Twitter-who are you really connecting with ?
Making up before the
Peking Opera
Social Media - Better to play it safe ?
OutsideSummerPalaceBeijing
@KerrieAnne’s
fav
Social Media & KM TweetersAustralian
•
@apergl•
@BarCampCanberra•
@chieftech•
@Chris_Gayner•
@corza•
@DeltaKnowledge•
@GeoffBrown3231•
@johnt•
@kalsing•
@KateLundy•
@kdelarue•
@KerrieAnne•
@NeridaHart•
@RossDawson•
@sjjoyner•
@timwtyler•
@unorder•
@WestPeter•
@wikiangela
International•
@BarbaraFillip•
@community20•
@DavidGurteen•
@ericgrandeo•
@forrester•
@GoCollaboration•
@ideastosuccess•
@mashable•
@panklam•
@SharePointWrTSF•
@slmader•
@snowded•
@socialmedialand•
@socialnetandyou•
@stephendale•
@Twitter_Tips•
@valdiskrebs•
@VMaryAbraham•
@BillIves•
@Investorialist
Social Media eg Microblogging : facilitates Global Knowledge Sharing part of Life Long Learning & building personal knowledge management system at low cost
KM : Oral->Books->WWW->Web 2.0->Storytelling
Did you ever hear this ?
“…the Media becomes the Message”
Or is it now …
“We create the Media & the Messages” ?
Twitter : the bad
...
too much noise
Twitter Warning
Remember ….
It is very easy to get distracted ..
from your main aim … eg KM awareness
Keep heading to your goal …
http://www.productivedreams.com/ free-twitter-bird-icon-set/
Social Media Taming : Twitter• Clone yourself with separate ID’s for different
interests• @KerrieAnne (KM, PM & Social Media focus) becomes …
• @SteelyQueen – QMS & Reliability
• Use Twitter Apps - Tweetdeck or Seesmic
• RSS feed fav Twitters’ streams into GoogleReader• can scroll’n’tag faster
• Prune those you’re following regularly• Don’t immediately follow everyone, who is following you –
• check their posts first, for alignment with your interests• Be careful with “favouriting” too much –
• use Social Bookmarking to save “favourites”• (if you haven’t already used RSS feed streams)
Likewise QMS & Reliability : @SteelyQueen’s Fav Blogs ‘n’ Tweeters
•
@IndustryWeek
•
@Fasteners
•
@CauseMapping
•
@Panchobook
•
@bizmasterz
•
@bizmanualz
•
@ASQ
•
@ASQ_Seiche
•
@praxiom
•
@QualityGurus
•
@thesro
•
The Auditguy
•
@ieesystem
•
@brianbuck
•
@SAMIcorp
•
@reliability
•
@leanexpert
•
@AnythingLean
•
@ForrestBreyfogl
•
@SocMfgEng
•
@UptimeMagazine
•
@SixSigmaTuts
•
@asqlean
Project Management : @KerrieAnne’s fav social media ...
•
Project Management Tips
•
PM Think! Project Management Thought Leadership
•
PM Crunch
•
Project Team Blog
•
@pmtips
•
@DaveG253
•
@GanttGuru
•
@VMaryAbraham
•
@gsanchezs
•
@pmskills
•
@thepmtweet
•
@ProjectSmart
•
@meolesen
•
Project Management Guide
•
Reforming Project Management
•
Leading Virtually
•
Herding Cats
•
Fear No Project – Project
Management Blog
•
ProjectSmart.co.uk
•
Effective Software Development
•
Future Changes – Grow Your Wiki
•
Wikis in project management
•
Project Management resources on
Slideshare
•
Better Projects (Craig Brown)
•
Craig W Brown’s 11 Week PM Program on Slideshare
Social Media Overload - Sometimes you can get too much of a good thing ...
June 2007 deluge
- breaks the drought …
Lake MacquarieNewcastle
Overloaded on Social Media Express – need to capture the whole &/or tag the details?
Terracotta WarriorsXian - China
RSS –Taming Social Media Overload ? ..... But isn’t RSS dead?
“solves a problem for people who regularly use the web...
allows you to easily stay informed by …retrieving the latest content from the sites you are
interested in.
You save time ….don’t need to visit each site individually.
You ensure your privacy …don’t need to join each site’s email newsletter.“
.. From Dailyonetrick
Social Media Taming – using RSS
• RSS - What does it do ?• Stream RSS feeds into a Reader eg Googlereader
• eg Blogs, Twitter streams, Web pages
• RSS - Isn’t it clunky ? • Depends – can just browse by scrolling through• Or browse & metadata when scrolling through
• RSS archive - is searchable
Share great info (web pages) with your network eg via Social Bookmarking (eg www.delicious.com – not food related! )
Tourist Info
Signs- Santorini
Social Bookmarking eg
http://delicious.com/KerrieAnneC
• Save time and resources through sharing “bookmarks”
• Encourages people to tag their resources • (web pages, documents, images, etc)
• With their own logical labels • to help locate them and other useful resources in
future. • aids classification, search and retrieval of information.
• Share these tags with the wider audience• collaboration tool
Social Media = even find’n’share Powerpoints
Try the Slideshare Tour
Seeking Social Media Benefits : warning : can be too easy to be distracted
Heading for Sphinx & Pyramids - and it’s busy Ramadan Festival in Cairo
Seeking Social Media Benefits : Unexpected distractions can keep coming
Still trying to get to the Pyramids – trying to escape Cairo traffic
Seeking Social Media Benefits : Persist - it’s worthwhile
Finally - the Pyramids by Camel – Cairo left in the distance
Tame distractions – reach your KM goals - personal growth & learn more than you expected !
Achieving Something Undreamt of
-Walking On the
Great Wall Of China
NearBeijing