HEATHER L. LOCKARD-WHEELER 3508 Poole St

Baltimore, MD 21211 443.629.7762 - hlynnwheeler@gmail.com

HIGHLIGHTS

* MS Word 2010, MS 2010 Office, Excel, SAP * Excellent Customer Service Skills

* Excellent Oral and Written Communication Skills * Strong Organizational and Creative Problem Solving Skills

* Multi-tasked Oriented and Ability to Learn New Things PROFESSIONAL EXPERIENCE

May 2014 – Current Administrative Coordinator

Center for Imaging Science, Johns Hopkins University - Baltimore, MD * Manage all administrative duties for Director (drafting, proofing correspondence, preparing meeting folders, maintaining/updating CV, managing calendar, managing travel and creating travel itineraries) * Coordinate, organize, plan/execute all aspects in support of meetings, committees, conferences, travel and events including payments and/or reimbursements * Coordinate, organize, manage CIS Seminar Speaker Series including developing controls such as letter templates, internal charts (capturing contact information, travel information/bookings and cost spent on each speaker for budget planning purposes), manage CIS Seminar budget, utilizing JHU hotels for cost saving measures, and management of all non-employee travel reimbursements * Coordinate, organize, manage CIS student intersession program, assisting with new hire process, creating timesheets, creating group charts to organize and distribute information to all staff and faculty, help develop a coffee talk series at CIS for team building purposes * Summer High School student mentor, supervise high school students from the DASSI/Thread organization work at our center, learn new skills and improve on existing ones * Served on the JHU Travel Committee, volunteer committee charged with creating new travel program for WSE while adhering to JHU travel policy and procedures * Manage time-sensitive projects, determine priorities, maintaining high degree of professionalism and confidentiality while exercising independent judgment to resolve difficult situations as well as working as a team member; maintain confidential records and databases * Maintain staff directory, create email distribution lists, shared calendars, manage/track invoice payment, procurement card reconciliation, purchasing general office supplies, SAP transaction processing, student time entry, conference/travel arrangements for all CIS faculty, staff and students while following JHU policy and regulations, create purchase orders, process travel reimbursements, implemented new tracking / communication system to keep travelers appraised of reimbursements status * Pre-awards: work with principal investigators (PI) and departmental staff in preparing COEUS proposal document such as budget justifications, cost analysis and expense back-up quotes, biosketches (updating PMCID information where applicable), review application guideline, identify funding opportunities, obtain signatures for PI Certifications, assist faculty with COI and IRB process to ensure research and university compliance * Post-Award: Monitor designated non-sponsored budgets to ensure JHU policy compliance and provide reports as needed, perform account review and reconciliation applying Omni Circular requirements and principles, monthly procurement card expense allocation, process SAP transactions to resolve financial inconsistencies such as cost transfers and invoice goods receipt, assist with grant/contract close-out process, maintain files and proper transaction documentation for grant expenses, assist Admin. Manager with budget projections and financial planning January 2014 – May 2014 Office Manager/Administrative Assistant/Receptionist

Coale, Pripstein & Associates, PA - Columbia, MD

Administrative Assistant/Receptionist * Directed incoming calls to staff, answered client questions including portal related questions/problems worked in a computer help desk capacity * Assembled and mailed client tax returns * Scanned and saved client documents to CPA system * Processed and distributed all company mail * Created new clients using Practice CS software and setup client portals * Filed tax returns with federal and local governments, refiled tax returns if errors * Ran weekly reports * Maintained CPAPA charts used Excel * Calendared client visits, ordered office supplies, took and distributed office meeting notes Office Manager * Assisted accountants with office protocol and questions * Streamlined in-house forms and charts

* Processed payment checks from clients * Instructed and supervised evening temporary employee * Ordered office supplies, created and managed in-house expenses spending chart February 2009 – July 2013 Paralegal/Administrative Assistant/Receptionist

The Ruckdeschel Law Firm, LLC – Ellicott City, MD

Paralegal * Filed documents with the court * Prepared retainers and intake materials for new clients * Prepared binders per attorney requests * Prepared medical records binders, abbreviated medical and billing summaries * Obtained medical records, social security military records and other client records, created charts and/or databases to track records and related expenses regarding obtaining said records and billing the client * Obtained client related pathology materials, chain of custody records, tracked pathology sent to experts and defendants, paid for medical records, kept track of expenses to charge client * Filed and resolved claims with Medicare * Created and maintained active case charts for the firm * Managed time-sensitive projects such as filing Plaintiff Complaints, court correspondence, co-counsel correspondence and general firm correspondence, determined priorities, maintained high degree of professionalism and confidentiality, exercised independent judgment to resolve difficult situations, worked as a team member; maintained confidential records and databases Office Manager/ Financial * Managed office in absence of principle attorneys * Point of Contact for Vendors (contract renewals, new equipment, repairs, and billing) * Coordinated, organized, planned/executed aspects of meetings, committees, conferences, depositions, travel and events including payments and/or reimbursements * Kept track of client expenses for billing purposes (travel and/or related materials such as medical records or charges for expert reports) * Sent out settlement paper work to clients, received, processed/logged settlement checks in an accounts payable/receivable capacity for reporting purposes, sent out demand for payment letters and filled appropriate documents with the Court when payment was received and/or not received pert settlement terms * Directed incoming calls, handled other general office duties such as ordering office supplies and assisting with general payment of bills May 2006 – February 2009 Office Assistant/Receptionist

Kramon & Graham, P.A. Baltimore, MD

* Created, catalogued, and maintained closing binders * Covered desks for vacationing legal secretaries * Edited and proofread documents, used track changes * Prepared closing materials and binders * Meeting set-up and breakdown * Research * Assisted Paralegal in monthly financial account reconciliation for large client * Filed client documents with SDAT (Maryland State Department of Assets and Taxation) * Directed incoming calls and handled other general office duties * Instructed and supervised student interns September 2003 - Current Opera Singer

Lyric Opera of Baltimore f/k/a Baltimore Opera Company, Baltimore, MD

* singing, acting and dancing in accordance to the AGMA Union rules * arriving on time and knowing all music and blocking * performing at a professional level during rehearsals and performances. March 2011 – Current Opera Singer

Baltimore Concert Opera, Baltimore, MD * singing, acting and dancing in accordance signed contract rules * arriving on time and knowing all music and blocking * performing at a professional level during rehearsals and performances. EDUCATION Research Administration for Existing Employees (start Nov. 2016), Masters of Science (Research Administration), Johns Hopkins – Current, Graduate Performance Diploma (Voice) Peabody Conservatory of Music, Baltimore, MD, Bachelor of Fine Arts (Music Theatre) The University of the Arts, Philadelphia, PA