HNI Risk

Don Jerrell

Vice President

PREPARE FOR THE

BIG ONE: What to do at the scene of an accident

THE TIME TO PLAN WHAT YOU ARE GOING TO DO AT THE SCENE OF AN ACCIDENT IS…

BEFORE YOU ARE INVOLVED IN AN ACCIDENT!!!

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02/20/2010 8

WHO NEEDS TO BE READY?

• Drivers

• Safety

• Management

Introducing…

Well-Trained Will

By-the-Seat-of-His-Pants Bubba

• You are the professional on the scene.

• You are still on duty.

• Never admit fault to anyone.

Number 1: Remain calm

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

• Do not move unit unless specified to do so by a police or

posted on the highway.

• If stopping to give aid, then park in a safe location.

• Never use your unit to block traffic.

Number 2: Stop

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

Put reflectors out ASAP!

• Non-Divided Highway:

a. One reflector 100 ft. in front of the unit.

b. One reflector 10 ft. behind the unit.

c. One reflector 100 ft. behind the unit.

•Divided Highway:

a. One reflector 10 ft. behind the unit.

b. One reflector 100 ft. behind the unit.

c. One reflector 200 ft. behind the unit.

Number 3: secure the scene Note: Failure to secure the scene properly can result in major liability issues for both the company and the driver

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

Call police & rescue

• Cell Phone/satellite communication

• CB (try channel 9 otherwise base unit)

• Send multiple individuals

Help the injured

• Getting Help is the 1st Priority

• Beware of Blood Pathogens

• Plastic Gloves & Mouthpieces

• Stay Calm

Number 4: get help!

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

PROTECT YOURSELF !!

Basic Information:

1. Name

2. Address

3. Phone Number

4. License Plate Number

• Maintain Professionalism

• Don’t Push the Issue

• Don’t Spend too Much Time With the Witness

Number 5: GET witness information

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

• It is the responsibility of the driver to notify his/her company ASAP!!

• You may be subject to alcohol or drug testing.

• Company policy is for you to contact your safety department and they will then instruct you what to do.

• Present a neutral and definitive explanation of what occurred. BE VERY ACCURATE.

Number 6: notify your company

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

What’s happening in your office?

• Safety

• Management

• Communications

• External

• Internal

Who’s taking the call?

•Who’s designated to take the call from the driver? •Qualifications? •Has this person been trained on emergency situations? •Have you performed low risk practices? •What tools and resources do they need to have available?

DID I MENTION TO…

TAKE PHOTOS ?

TAKE PHOTOS

TAKE PHOTOS

TAKE PHOTOS

NUMBER 7:

Guidelines:

1. Check vehicle for a camera before going on a run.

2. To begin, take full view photos of all 4 sides of vehicle.

3. Then get closer photos to show detail of damage.

4. Make sure that photos are taken of all vehicles involved, including yours.

5. Attempt to take several photos of each view, in case one has glare, etc.

6. Use flash in dark.

Effective use of photos

Guidelines:

7. Refrain from taking photos of injured or deceased party 8. Take photos in any and all accidents 9. Take photos even if other party agrees that there is no damage - this can save you later. 10. Take panoramic photos of scene. 11. Avoid taking photos of friends, etc. 12. Return camera or images to safety director as soon as possible, and get a replacement camera!

Effective use of photos (continued)

HOW THEY RESPOND

Well-Trained Will

By-the-Seat-of-His Pants Bubba

1. Do not leave the scene. 2. Get argumentative or physical. 3. Discuss facts regarding the accident with anyone other than your company and the police.

5 Things to NEVER DO At the scene

of an accident

4. Admit to liability at the scene or volunteer to make payments - allow your company to make that decision after full investigation. 5. Delay reporting it, no matter how minor it may seem.

Accidents are not a necessary part of driving. Good defensive

driving skills are essential and we will expect no less from

you as a representative of XYZ Company.

Good driving records are not a matter of luck; they are the

result of a professional, conscientious, defensive driver focusing 100% of his/her attention on driving the truck.

WHAT TO TELL YOUR DRIVERS

The secret to defensive driving is not how well you control a vehicle in an emergency maneuver, but rather how well you

avoid putting yourself in a situation where you have to

perform an emergency maneuver. Take pride in our/your reputation. The company is dependent upon YOU to make sure that a positive reputation is maintained.

WHAT TO TELL YOUR DRIVERS

• Teach in orientation

• Low risk practice

• Review on an ongoing basis

• In-cab “cheat sheets”

BEST PRACTICES FOR TRAINING

DRIVERS

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Questions?