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Thankyou!YourHolachefordernumberis83064andwillbedeliveredtoyouwithin05:30PM06:30PM.Eathearty,everyday!

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HOLA!

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FREQUENTLYASKEDQUESTIONS

Q.WhatisHolachef?A.Holachef.comAfinedinerestaurantinthecloud!AtHolachef.com,thefinestofchefspreparegorgeousmealsfromthefinestofingredientseverydayonlytobeservedtoyourightatyourdoorsteps.Themenuchangeseverydayandoffersanunmatchedvarietyintermsofcuisinesanddishes.

WithHolachef.com,theneedtolookelsewhereforfinefoodortoburncashattheexpenseofthecomfortofstayingputwhereyouare,isover.Ourstarchefsareartistsandtheyhavepracticedtheirartwiththefinestofrestaurantsaround,somehaveshowcasedtheirskillsatplatformslikeMasterCheforcookeryshowswhileothershaveearnedtheirnameswithcarefullycraftedgourmetcateringservicesandthentherearesomewhohavesimplymasteredtheartofcookingovergenerationsofwisdomthathasbeenpassedontothemfromwithintheirfamily.Theyalllovetocookandfeeleagertoseethehappinessandcomfortthatfoodalonecanbringtopeople.Theyspecializeincuisinesandlovetoexperiment.Q.HowdoesHolachefwork?A.AtHolachef.comthereisjustonegoalforallofusyourtaste,yourchoiceandaboveallyourconvenience.

ThefoodispreparedbythechefspackagedintheHolachefspecialpackagesthatkeepthefoodabsolutelyfreshdeliveredtoyourdoorstepthroughElvisOurdeliveryservice.Q.WheredoesHolachefdeliver?A.Currently,HolachefdeliverstoPowai,Chandivali,Vikhroli(West),Bhandup(W),Andheri(E),Sakinaka,MarolandJVLR

WewillbeginourservicesintherestofMumbaiverysoon.Q.WhoarethechefsatHolachef?A.Ourstarchefsareartistsandtheyhavepracticedtheirartwiththefinestofrestaurantsaround,somehaveshowcasedtheirskillsatplatformslikeMasterCheforcookeryshowswhileothershaveearnedtheirnameswithcarefullycraftedgourmet

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cateringservicesandthentherearesomewhohavesimplymasteredtheartofcookingovergenerationsofwisdomthathasbeenpassedontothemfromwithintheirfamily.Theyalllovetocookandfeeleagertoseethehappinessandcomfortthatfoodalonecanbringtopeople.Theyspecializeincuisinesandlovetoexperiment.Q.CanIapplytobeachefatHolachef?A.Yes.Youcan.Ifyouhavehadaprofessionalexperienceasacheforspecializeinaregionalcuisineandbringabagfullofflavorsonthetable,youaremostwelcometoapply.JustreachouttousbyapplyingthroughtheImaChefsectioninthewebsiteorbysimplydroppinganemailtochef@holachef.comandwewillgetintouchwithyou.Q.Wheredothechefspreparethefood?A.HolachefhasabeautifulKitchenwhereourchefspracticetheirart.Somechefsalsooperatefromtheirownkitchens.

WemakesurethatallKitchensareoperatingunderproperfoodpreparationguidelinesandhaveaseparatepreparationsectionforVegetarianandNonVegetarianQ.HowdoIorder?A.Youcanplaceanorderthroughwww.holachef.comOryoucandownloadtheHolachefAppfromGooglePlayStoreOrsimplycalluptheHolachefhelplineat8286085751Q.CanIaddmoremealstoanalreadyplacedorder?A.Yes,youcan.Simplymakeaneworderandwewilldeliver.Q.CanIprebookameal?A.IncaseyouwanttopreorderamealthatyouseeatHolachefandwanttopreorder/bookit,simplycallourhelpline8286085751andtheywillbookitforyou.Q.CanIplanapartyorplaceabulkorderwithHolachef?A.Yesyoucan.Wecanhelpyoudesignstandoutmenusforagettogether,party,officemeetingsetc.SimplyplacearequestattheLargeOrderssectionontheApportheWebsiteorGiveusacallat8286085751andwewillQ.IsthereanyphonenumberwhereIcancalltotrackmyorder?A.Youcancallat8286085751incaseyouneedtotracktheorder.Although,wewillbeinformingyouwiththehelpofSMSonthestatusofyourorder.

TERMSOFSERVICE

1.GENERALIntermsofInformationTechnologyAct,2000,thisdocumentisanelectronicrecord.Beinggeneratedbyacomputersystemitdoesnotrequireanyphysicalordigitalsignatures.ThisdocumentispublishedinaccordancewiththeprovisionsofRule3(1)oftheInformationTechnology(Intermediariesguidelines)Rules,2011thatrequirepublishingtherulesandregulations,privacypolicyandTermsofUseforaccessorusageofwww.holachef.com.(a)Thedomainnamewww.holachef.com(hereinafterreferredtoastheWebsite)isownedbyHolachefHospitalityPvt.Ltd(hereinafterreferredtoastheCompany),aPrivateLimitedCompanyincorporatedundertheCompaniesAct1956/CompaniesAct2013havingitsregisteredofficeatregisteredofficeatA104,Synchronicity,NaharAmritShaktiRoad,Chandivali,AndheriEast,Mumbai400072.(b)ForthepurposeoftheseTermsofUse,whereverthecontextsorequires"You"or"User"shallmeananynaturalorlegalpersonwhohasagreedtobecomeabuyerontheWebsiteandorderingtheGoodsandServicesavailableontheWebsitebyprovidingRegistrationDatawhileregisteringontheWebsite.ThesitealsoprovidingitsserviceswithoutregistrationdoesnotabsolveYouofthiscontractualrelationship.Theterm"We","Us","Our"orholachefshallmeantheCompany.TheheadingsofeachsectioninthisAgreementareonlyforthepurposeoforganizingthevariousprovisionsunderthisAgreementinanorderlymanner.Theseheadingsshallnotbeusedbyeitherpartytointerprettheprovisionscontainedwiththeminanymanner.Further,theheadingshavenolegalorcontractualvalue.(c)TheuseofthisWebsitebyYouissolelygovernedbythispolicyandanypolicyso

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mentionedbytermsofreference.Movingpasthomepage,orusinganyoftheservicesshallbetakentomeanthatYouhavereadandagreedtobeboundbyallofthepolicies.Youwillbesubjecttotherules,guidelines,policies,terms,andconditionsapplicabletoanyservicethatisprovidedbythissite,andtheyshallbedeemedtobeincorporatedintothisTermsofUseandshallbeconsideredaspartandparcelofthisTermsofUse.(d)WeholdthesolerighttomodifytheTermsofServicewithoutpriorpermissionfromYouorinformingYou.TherelationshipcreatesonYouadutytoperiodicallycheckthetermsandstayupdatedonitsrequirements.IfYoucontinuetousethewebsitefollowingsuchachange,thisisdeemedasconsentbyYoutothesoamendedpolicies.AslongasYoucomplywiththeseTermsofUse,WegrantYouapersonal,nonexclusive,nontransferable,limitedprivilegetoenterandusetheWebsite.ABOUTUSHolachefisaplatformthatconnectsHomechefs(ParticipatingChefs)withendconsumerswholooktoeatoutside.HomeChefswilllisttheirmeals/dishes/signaturepreparationsontheplatform,andanyUsercanscrollthroughdifferenteatingoptionsavailableandplaceanorder.Wetaketheorders,collectpaymentsanddeliverthefoodatthedoorstepoftheUser.Anyorderplacedbytheconsumerissubjecttoproductavailability,deliverycapacityandacceptancebyHolachefandtheparticipatingchefs.2.MEMBERSHIPUseofthisWebsiteisonlyavailabletothoseabovetheageof18,barringthoseIncompetenttoContractwhichinteraliaincludeinsolvents,asdescribedintheIndianContractAct,1872.IfYouareaminorandwishtousetheWebsite,YoumaydosothroughYourlegalguardianandtheWebsitereservestherighttoterminateYouraccountonknowledgeofYoubeingaminorandhavingregisteredontheApplicationoravailinganyofitsservices.3.COMMUNICATIONSYouarerequiredtoprovideUswithyouremail,login/passwordwhileplacingyourorderthroughthisWebsite.ByusingthisWebsite,itisdeemedthatyouhaveconsentedtoreceivingcalls,autodialedand/orprerecordedmessagecalls,fromUsatanytimewiththeuseofthetelephonethathasbeenprovidedbyyoufortheuseofthiswebsitewhicharesubjecttothePrivacyPolicy.Thisincludescontactingyouthroughinformationreceivedthroughotherparties.TheuseofthiswebsiteisalsoyourconsenttoreceiveSMSsfromUSatanytimewedeemfit.Thisconsenttobecontactedisforpurposesthatincludeandarenotlimitedtoclarificationcallsandmarketingandpromotionalcalls.IncaseyouwishtostopcontactfromUsforthesame,youmaysendusamailtotheeffectat[].YoumayalsobecontactedbyServiceProviderswithwhomwehaveenteredintoacontractinfurtheranceofourrights,dutiesandobligationsunderthisdocumentandallotherpoliciesfollowedbyUs.Suchcontactwillbemadeonlyinpursuanceofsuchobjectives,andnoothercallswillbemade.ThesharingoftheinformationprovidedbyyouwillbegovernedbythePrivacyPolicyandWewillnotgiveoutsuchcontactinformationofyourstothirdpartiesnotconnectedwiththeWebsite.4.WEBSITEASANINTERMEDIARYPLATFORMTheWebsiteisaplatformthatUsersutilizetomeetandinteractwithoneanotherfortheirtransactions.Wearenotapartytosuchinteractionandtakenoliabilitythatarisesfromanysuchcommunication.1.Allcommunicationwhichinteraliaincludethecontract,itsterms,yourobligations,thesellers(inthiscase,theParticipatingChef)obligations,prices,etcareoutcomesofthecommunicationbetweenthesellerandYou.Thisincludes,withoutanylimitation,theprices,shippingcosts,paymentdetails,date,periodandmodeofdelivery,warrantiesrelatedtoproductsandservicesandaftersalesservicesrelatedtoproductsandservices.Wedonothaveanycontroloversuchinformationandplaynodeterminativeroleinthefinalizationofthesameandhencedonotstandliablefortheoutcomesofsuchcommunication.2.Wedonotendorseanyofthefooditemsofferedforsalethroughthewebsitenorplaceanyguaranteeastoitsnature,price,quality,etc.3.Subjecttotheabovesubclauses,acontractexistsbetweentheYou/BuyerandtheHolachefandassuchanybreachofcontractandthus,anyclaimarisingfromsuchbreachisthesubjectmatteroftheHolachefandthebuyeraloneandweareinnowayapartytosuchbreachor

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involvedinanysuitarisingfromthesamebreach.5.CHARGESThemembershipofthiswebsiteisfreeofcostandthisincludesthebrowsingofthesite.However,chargesshallbeapplicableontheservicesrenderedbyusthroughoursite,includingwithoutlimitationthefooditemsbeingmadeavailablethroughtheSite.6.USEROBLIGATIONSYouarearestricteduserofthiswebsite.6.1YouareboundnottoCut,copy,distribute,modify,recreate,reverseengineer,distribute,disseminate,post,publishorcreatederivativeworksfrom,transfer,orsellanyinformationorsoftwareobtainedfromthewebsite.Withourpriorpermissionlimitedusemaybeallowed.Fortheremovalofdoubt,itisclarifiedthatunlimitedorwholesalereproduction,copyingofthecontentforcommercialornoncommercialpurposesandunwarrantedmodificationofdataandinformationwithinthecontentoftheWebsiteisnotpermitted.6.2Youagreenottoaccess(orattempttoaccess)theWebsiteand/orthematerialsorServicesbyanymeansotherthanthroughtheinterfacethatisprovidedbythewebsite.Theuseofdeeplink,robot,spiderorotherautomaticdevice,program,algorithmormethodology,oranysimilarorequivalentmanualprocess,toaccess,acquire,copyormonitoranyportionoftheWebsiteorContent,orinanywayreproduceorcircumventthenavigationalstructureorpresentationoftheWebsite,materialsoranyContent,toobtainorattempttoobtainanymaterials,documentsorinformationthroughanymeansnotspecificallymadeavailablethroughtheWebsiteisspecificallybanned.YouacknowledgeandagreethatbyaccessingorusingtheWebsiteorServices,YoumaybeexposedtocontentfromotherusersthatYoumayconsideroffensive,indecentorotherwiseobjectionable.WedisclaimallliabilitiesarisinginrelationtosuchoffensivecontentontheWebsite.Further,Youmayreportsuchallegedlyoffensivecontent.6.3Inplaceswherethiswebsiteallowsyoutopostoruploaddata/information,Youundertaketoensurethatsuchmaterialisnotoffensiveandinaccordancewithapplicablelaws.Further,Youundertakenotto:a)Abuse,harass,threaten,defame,disillusion,erode,abrogate,demeanorotherwiseviolatethelegalrightsofothersb)EngageinanyactivitythatinterfereswithordisruptsaccesstotheWebsiteortheServices(ortheserversandnetworkswhichareconnectedtotheWebsite)c)Impersonateanypersonorentity,orfalselystateorotherwisemisrepresentYouraffiliationwithapersonorentityd)Publish,post,disseminate,anyinformationwhichisgrosslyharmful,harassing,blasphemous,defamatory,obscene,pornographic,paedophilic,libellous,invasiveofanother'sprivacy,hateful,orracially,ethnicallyobjectionable,disparaging,relatingorencouragingmoneylaunderingorgambling,orotherwiseunlawfulinanymannerwhateverorunlawfullythreateningorunlawfullyharassingincludingbutnotlimitedto"indecentrepresentationofwomen"withinthemeaningoftheIndecentRepresentationofWomen(Prohibition)Act,1986e)Postanyfilethatinfringesthecopyright,patentortrademarkofotherlegalentities.f)Uploadordistributefilesthatcontainviruses,corruptedfiles,oranyothersimilarsoftwareorprogramsthatmaydamagetheoperationoftheWebsiteoranother'scomputerg)Probe,scanortestthevulnerabilityoftheWebsiteoranynetworkconnectedtotheWebsite,orbreachthesecurityorauthenticationmeasuresontheWebsiteoranynetworkconnectedtotheWebsite.Youmaynotreverselookup,traceorseektotraceanyinformationonanyotheruser,oforvisitorto,theWebsite,oranyothercustomerofthewebsite,includinganywebsiteAccountnotownedbyYou,toitssourceorexploittheWebsiteorServiceorinformationmadeavailableorofferedbyorthroughtheWebsite,inanymanner,whetherornotthepurposeistorevealanyinformation,includingbutnotlimitedtopersonalidentificationinformation,otherthanYourowninformation,asprovidedforbytheWebsiteh)Disruptorinterferewiththesecurityof,orotherwisecauseharmto,theWebsite,systemsresources,accounts,passwords,serversornetworksconnectedtooraccessiblethroughtheWebsitesoranyaffiliatedorlinkedsitesi)CollectorstoredataaboutotherusersinconnectionwiththeprohibitedconductandactivitiessetforthinthisSection.j)UsetheWebsiteoranymaterialorContentforanypurposethatisunlawfulorprohibitedby

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theseTermsofUse,ortosolicittheperformanceofanyillegalactivityorotheractivitywhichinfringestherightsofthiswebsiteorotherthirdpartiesk)Violateanycodeofconductorotherguidelines,whichmaybeapplicableforortoanyparticularServicel)ViolateanyapplicablelawsorregulationsforthetimebeinginforcewithinoroutsideIndiam)ViolatetheTermsofUseincludingbutnotlimitedtoanyapplicableAdditionalTermsoftheWebsitecontainedhereinorelsewheren)CreateliabilityforUsorcauseUstolose(inwholeorinpart)theservicesofOurinternetserviceprovider("ISPs")orothersuppliersYoushallnotengageinadvertisingto,orsolicitationof,otherUsersoftheWebsitetobuyorsellanyproductsorservices,including,butnotlimitedto,productsorservicesrelatedtothatbeingdisplayedontheWebsiteorrelatedtous.YoumaynottransmitanychainlettersorunsolicitedcommercialorjunkemailtootherUsersviatheWebsite.ItshallbeaviolationoftheseTermsofUsetouseanyinformationobtainedfromtheWebsiteinordertoharass,abuse,orharmanotherperson,orinordertocontact,advertiseto,solicit,orselltoanotherpersonwithoutOurpriorexplicitconsent.Wecan(andYouherebyexpresslyauthorizeUsto)discloseanyinformationaboutYoutolawenforcementorothergovernmentofficials,aswe,inOursolediscretion,believenecessaryorappropriateinconnectionwiththeinvestigationand/orresolutionofpossiblecrimes,especiallythosethatmayinvolvepersonalinjury.Wehavenoobligation,tomonitorthematerialspostedontheWebsite.Weshallhavetherighttoremoveoreditanycontentthatinitssolediscretionviolates,orisallegedtoviolate,anyapplicablelaworeitherthespiritorletteroftheseTermsofUse.Notwithstandingthisright,YOUREMAINSOLELYRESPONSIBLEFORTHECONTENTOFTHEMATERIALSYOUPOSTONTHEWEBSITEANDINYOURPRIVATEMESSAGES.InnoeventshallWeassumeorhaveanyresponsibilityorliabilityforanyContentpostedorforanyclaims,damagesorlossesresultingfromuseofContentand/orappearanceofContentontheWebsite.YouherebyrepresentandwarrantthatYouhaveallnecessaryrightsinandtoallContentwhichYouprovideandallinformationitcontainsandthatsuchContentshallnotinfringeanyproprietaryorotherrightsofthirdpartiesorcontainanylibelous,tortuous,orotherwiseunlawfulinformation.7.PAYMENT&PRICEYouunderstandthatthecontractisabipartitecontractbetweenyouandthesellerusingthePaymentFacility,andYoushallpaytheTransactionPricethroughYourIssuingBanktotheSellerusingPaymentFacility.Anyextension/increaseintheDispatchand/orDeliverytimeshallnotbetheresponsibilityoftheWebsite.8.DELIVERY8.1Deliveryperiodspecifiedatthetimeofordermayvary.Thegoodswillbedeliveredtotheaddressgivenatthetimeofgivingtheorder.8.2ThedeliverymaybeeitherdonebytheParticipatingCheforbyHolachef.IncaseofdeliverybytheParticipatingChef,thedeliveryisthesoleresponsibilityoftheParticipatingChef.NoresponsibilityistakenbytheWebsiteincaseoflatedeliveryeitherbytheParticipatingCheforus.8.3ItmaynotbepossibleforUsortheParticipatingChefstodelivertosomelocations.Insuchacase,wewillinformyouandarrangementsforchangeindeliveryaddressorcancellationcanbemade.9.CASHONDELIVERY9.1CashonDeliveryisavailableforordersstartingfromRs____.9.2Yourdeliveryaddressshouldbeunderserviceablenetworkofthecouriers.9.3Paymenttothecourierstaffshouldbedoneincash.ChequeorDDisnotacceptable.Theinvoiceamountwillbeinclusiveofallcharges.10.THIRDPARTYINFORMATIONAlltext,graphics,userinterfaces,visualinterfaces,photographs,trademarks,logos,sounds,musicandartwork(collectively,"Content"),apartfromtheonesownedbyUs,isathirdpartyusergeneratedcontentandWehavenocontroloversuchthirdpartyusergeneratedcontent.Otherthanwhenprovidedfor,theuseofsuchcontentanditbeingreproduced,republished,uploaded,posted,publiclydisplayed,encoded,translated,transmittedordistributedinanyway

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(including"mirroring")toanyothercomputer,server,Websiteorothermediumforpublicationordistributionorforanycommercialenterprise,withoutOurexpresspriorwrittenconsentisnotallowed.ThecontentthatyoupostwillbecomeOurpropertyandYougrantUstheworldwide,perpetualandtransferablerightsinsuchContent.Weshallbeentitledto,consistentwithOurPrivacyPolicyasadoptedinaccordancewithapplicablelaw,usetheContentoranyofitselementsforanytypeofuseforever,includingbutnotlimitedtopromotionalandadvertisingpurposesandinanymediawhethernowknownorhereafterdevised,includingthecreationofderivativeworksthatmayincludetheContentYouprovideandarenotentitledtoanypaymentorothercompensationforsuchuse.11.DATAPROVIDEDBYUS11.1Fromtimetotime,Ourteammaypostcommentsorarticles.ThesearticlesaretheIntellectualPropertyoftheCompanyandyouareprohibitedfromposting,reproducing,publishing,changing,editingsucharticles.Incasethatyouhaveaproblemwithanyarticlesoposted,youmayreportthesameviamailandwewilllookintoit.Weareundernoobligationtoremovesucharticlesandthefinaldecisionlieswithus.11.2WetakeutmostcaretoensurethatdataprovidedatourWebsiteistrueandaccurate.Sometimes,systemerrorscreepinanddatageneratedbyotherUsersmaybefalse.Wearenotresponsibleforanysuchdata.11.3WearenotinanywayliabletoYou,foranylossarisingtoyoufromactivitiesthatincludebutarenotlimitedtoournegligence,breachofcontract,IntellectualPropertyandTrademarkinfringement,breachoflaws,etc.11.4Fromtimetotime,ourWebsitewithhaveexternallinksconnectedtootherwebsites.Weinnowayendorsethesewebsites.Weareinnowayliablefortheinformationfoundonthosewebsites.Externalwebsitesmayhavetheirownpoliciesandweinnowayareresponsibleforanylossordamagecausebythesametoyou.Youareadvisedtouseyourowndiscretioninthenavigationanduseofexternalsites.12.INDEMNIFICATIONANDLIMITATIONOFLIABILITYYOUAGREETOINDEMNIFY,DEFENDANDHOLDHARMLESSTHISWEBSITEINCLUDINGBUTNOTLIMITEDTOITSAFFILIATEVENDORS,AGENTSANDEMPLOYEESFROMANDAGAINSTANYANDALLLOSSES,LIABILITIES,CLAIMS,DAMAGES,DEMANDS,COSTSANDEXPENSES(INCLUDINGLEGALFEESANDDISBURSEMENTSINCONNECTIONTHEREWITHANDINTERESTCHARGEABLETHEREON)ASSERTEDAGAINSTORINCURREDBYUSTHATARISEOUTOF,RESULTFROM,ORMAYBEPAYABLEBYVIRTUEOF,ANYBREACHORNONPERFORMANCEOFANYREPRESENTATION,WARRANTY,COVENANTORAGREEMENTMADEOROBLIGATIONTOBEPERFORMEDBYYOU/USPURSUANTTOTHESETERMSOFUSE.FURTHER,YOUAGREETOHOLDUSHARMLESSAGAINSTANYCLAIMSMADEBYANYTHIRDPARTYDUETO,ORARISINGOUTOF,ORINCONNECTIONWITH,YOURUSEOFTHEWEBSITE,ANYCLAIMTHATYOURMATERIALCAUSEDDAMAGETOATHIRDPARTY,YOURVIOLATIONOFTHETERMSOFUSE,ORYOURVIOLATIONOFANYRIGHTSOFANOTHER,INCLUDINGANYINTELLECTUALPROPERTYRIGHTS.INNOEVENTSHALLWE,OUROFFICERS,DIRECTORS,EMPLOYEES,PARTNERSORSUPPLIERSBELIABLETOYOU,THEHOLACHEFORANYTHIRDPARTYFORANYSPECIAL,INCIDENTAL,INDIRECT,CONSEQUENTIALORPUNITIVEDAMAGESWHATSOEVER,INCLUDINGTHOSERESULTINGFROMBREACHOFCONTRACTORWARRANTY,NEGLIGENCEOROTHERTORTIOUSACTION,ORANYOTHERCLAIMARISINGOUTOFORINCONNECTIONWITHYOURUSEOFORACCESSTOTHEWEBSITE,SERVICESORMATERIALS.THELIMITATIONSANDEXCLUSIONSINTHISSECTIONAPPLYTOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW.13.DISCLAIMEROFWARRANTIESANDLIABILITIESYOUEXPRESSLYUNDERSTANDANDAGREETHAT,TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW:

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THEWEBSITE,SERVICESANDOTHERMATERIALSAREPROVIDEDBYTHISWEBSITEISONANASISBASISWITHOUTWARRANTYOFANYKIND,EXPRESS,IMPLIED,STATUTORYOROTHERWISE,INCLUDINGTHEIMPLIEDWARRANTIESOFTITLE,NONINFRINGEMENT,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.WITHOUTLIMITINGTHEFOREGOING,HOLACHEFMAKESNOWARRANTYTHAT(I)YOURREQUIREMENTSWILLBEMETORTHATSERVICESPROVIDEDWILLBEUNINTERRUPTED,ORINATIMELYMANNER(II)ANYERRORSORDEFECTSINTHEWEBSITE,SERVICESOROTHERMATERIALSWILLBECORRECTED(III)THEFOODOFFEREDTHROUGHTHEWEBSITESHALLFITTHRIMAGESPROVIDEDONTHEWEBSITE,SHALLMATCHTHEDESCRIPTIONONTHEWEBSITEORBEFITFORCONSUMPTION.TOTHEMAXIMUMEXTENTPERMITTEDBYAPPLICABLELAW,WEWILLHAVENOLIABILITYRELATEDTOUSERCONTENTARISINGUNDERINTELLECTUALPROPERTYRIGHTS,LIBEL,PRIVACY,PUBLICITY,OBSCENITYOROTHERLAWS.HOLACHEFALSODISCLAIMSALLLIABILITYWITHRESPECTTOTHEMISUSE,LOSS,MODIFICATIONORUNAVAILABILITYOFANYUSERCONTENT.14.COMPLIANCEWITHLAWS:YouruseoftheWebsiteshallcomplywithalltheapplicablelaws(includingwithoutlimitationForeignExchangeManagementAct,1999andtherulesmadeandnotificationsissuedthereunderandtheExchangeControlManualasmaybeissuedbyReserveBankofIndiafromtimetotime,CustomsAct,InformationandTechnologyAct,2000asamendedbytheInformationTechnology(Amendment)Act2008,PreventionofMoneyLaunderingAct,2002andtherulesmadethereunder,ForeignContributionRegulationAct,1976andtherulesmadethereunder,IncomeTaxAct,1961andtherulesmadethereunder,ExportImportPolicyofgovernmentofIndia)applicabletothemrespectivelyforusingPaymentFacilityandthewebsite.15.DISPUTERESOLUTIONTheformation,interpretationandperformanceofthisAgreementandanydisputesarisingoutofitshallbegovernedbythelaw,rulesandregulationsofIndia.TheexclusivejurisdictionandvenueforactionsanddisputesmentionedaboveshallbethecourtslocatedinMumbai,andYouherebysubmittothepersonaljurisdictionofsuchcourts.16.CONTACTUSIfYouhaveanyquestionsregardingtheAgreement,thepracticesofHolacheforanycomplaintswiththeservice,youcanemailusatcare@holachef.com.17.Discounts/OffersThecompanyhastherighttochangeordiscontinueanyorallpromotionalschemesatitsdiscretion.

PRIVACYPOLICY

We,Holachef,thecreatorofthisPrivacyPolicyensureourfirmcommitmenttoyourprivacyvisvistheprotectionofyourpricelessinformation.ThePrivacyPolicycontainsinformationaboutwww.holachef.com.Inordertoendowyouwithouruninterrupteduseofservices,wemaycollectand,insomecircumstances,discloseinformationaboutyou.Toenhancebetterprotectionofyourprivacy,weprovidethisnoticeexplainingourinformationpracticesandthechoicesyoucanmakeaboutthewayyourinformationiscollectedandused.Ifyouhaveanyquestionsorconcernsregardingthisprivacypolicy,youshouldcontactourCustomerSupportDeskatsupport@holachef.com1.OVERVIEWWecommittorespectingyouronlineprivacyanddata.Wefurtherrecognizeyourneedforappropriateprotectionandmanagementofanypersonallyidentifiableinformation("PersonalInformation")yousharewithus.Informationthatisconsideredpersonalaboutyoubyusincludes,butmaynotbelimitedto,yournameandemailaddress.Inordertousethiswebsite,youarerequiredtoregisteryourselfbyprovidingthefollowinginformationwhichincludes,butmaynotbelimitedto:

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(1)Name(2)EmailAddress(3)ContactNumber(4)Credit/Debit/Accountdetails2.NOTIFICATIONOFMODIFICATIONSANDCHANGESTOTHETERMS&CONDITONSANDPRIVACYPOLICYWereservetherighttochangetheTermsandPrivacyPolicyfromtimetotimeasseenfit,withoutanyintimationtoyou,andyourcontinueduseofthesitewillsignifyyouracceptanceofanyamendmenttotheseterms.YouarethereforeadvisedtorereadtheTermsofServiceonaregularbasis.ShoulditbethatyoudonotacceptanyofthemodificationsoramendmentstotheTerms,youmayterminateyouruseofthiswebsiteimmediately.3.INFORMATIONWECOLLECTOurwebsite'sonlinerequisitionformrequiresuserstogiveuscontactinformation(likeyourname,emailaddressandcontactnumber).Asauserofthiswebsiteyouarerequiredtoprovideavalidemailaddressatthetimeofregistrationandchooseausernameoraliasthatrepresentsyouridentityonourwebsite.Certaininformation,suchasyourname,emailaddressandcontactnumberiscollectedinordertoverifyyouridentityandforuseasaccountnumbersinourrecordsystem,amongotherthings.Emailaddresses,geolocations,intellectualproperty,listingsviewed,anyinformationenteredintheContactUsformoranyotherformdisplayedonanysectionofthewebsitearealsocollected.4.COOKIESWeuseouraswellasthirdpartiesdatacollectiondevicessuchas"cookies"oncertainpagesofourwebsite."Cookies"aresmallfilesstoredonyourharddrivethatassistusinprovidingservicescustomizedtoyourrequirementsandtastes.Wealsooffercertainfeaturesthatareonlyavailablethroughtheuseofa"cookie".Cookiescanalsohelpusprovideinformation,whichistargetedtoyourinterests.Cookiesmaybeusedwhetheryouchoosetoregisterwithusornot.Thirdpartyvendorssuchaswww.google.com(Google)mayusecookiestoserveadsbasedonyourvisitstothisWebsite.Youmayvisitthewebsiteofthethirdpartyandchoosetooptoutoftheuseofcookiesforinterestbasedadvertising,ifthethirdpartyofferssuchanoption.YoumaychoosetooptoutoftheDoubleClickcookiethatGoogleanditspartnersuseforinterestbasedadvertisingbyvisitingAdsSettings.5.EXTERNALLINKSONWEBSITEThewebsitemaycontainhyperlinkstootherwebsites,contentorresources.Wehavenocontroloveranywebsitesorresources,whichareprovidedbyothercompaniesorpersons.YouacknowledgeandagreethatWearenotresponsiblefortheavailabilityofanysuchexternalsitesorresources,anddoesnotendorseanyadvertising,productsorothermaterialsonoravailablefromsuchwebsitesorresources.YouacknowledgeandagreethatWearenotliableforanylossordamagewhichmaybeincurredbyyouasaresultoftheavailabilityofthoseexternalsitesorresources,orasaresultofanyrelianceplacedbyyouonthecompleteness,accuracyorexistenceofanyadvertising,productsorothermaterialson,oravailablefrom,suchwebsitesorresources.Thesethirdpartyserviceprovidersandthirdpartysitesmayhavetheirownprivacypoliciesgoverningthestorageandretentionofyourpersonalinformationthatyoumaybesubjectto.Werecommendthatwhenyouenterathirdpartywebsite,youreviewthethirdpartysitesprivacypolicyasitrelatestosafeguardingyourpersonalinformation.WeusethirdpartyadvertisingcompaniestoserveadswhenyouvisittheWebsite.Youmayvisitthethirdpartywebsitesandchoosetooptoutoftheuseofcookiesforinterestbasedadvertisingifthethirdpartyofferssuchanoption.6.OURUSEOFYOURINFORMATIONYourcontactinformationisalsousedtocontactyouwhenevernecessary.WeuseyourIPaddresstohelpdiagnoseproblemswithourserver,andtoadministerourWebsite.YourIPaddressisalsousedtohelpidentifyyouandtogatherbroaddemographicinformation.Finally,wemayuseyourIPaddresstohelpprotectourpartnersandourselvesfromfraud.Wewillcontinuetoenhanceoursecurityproceduresasnewtechnologybecomesavailable.WewilltransferinformationaboutyouifWeareacquiredbyormergedwithanothercompany.Inthisevent,wewillnotifyyoubyemailorbyputtingaprominent

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noticeonthesitebeforeinformationaboutyouistransferredandbecomessubjecttoadifferentprivacypolicy.WemayreleaseyourpersonalinformationtoathirdpartyinordercomplywithaCourtOrderorothersimilarlegalprocedure,orwhenwebelieveingoodfaiththatsuchdisclosureisnecessarytocomplywiththelawpreventimminentphysicalharmorfinanciallossorinvestigateortakeactionregardingillegalactivities,suspectedfraud,orviolationsofOurTermsofService.WemaydisclosepersonallyidentifiableinformationtopartiesincompliancewithourCopyrightPolicyasmentionedintheTermsofServiceasweinoursolediscretionbelievenecessaryorappropriateinconnectionwithaninvestigationoffraud,intellectualpropertyinfringement,piracy,orotherunlawfulactivity.Insuchevents,Wemaydisclosename,address,country,phonenumber,emailaddressandcompanyname.7.CONFIDENTIALITYYoufurtheracknowledgethattheWebsitemaycontaininformationwhichisdesignatedconfidentialbyUsandthatyoushallnotdisclosesuchinformationwithoutourpriorwrittenconsent.Yourinformationisregardedasconfidentialandthereforewillnotbedivulgedtoanythirdparty,unlessiflegallyrequiredtodosototheappropriateauthorities.Wewillnotsell,share,orrentyourpersonalinformationtoanythirdpartyoruseyouremailaddressforunsolicitedmail.Anyemailssentbyuswillonlybeinconnectionwiththeprovisionofagreedservicesandproducts.8.OURDISCLOSUREOFYOURINFORMATIONDuetotheexistingregulatoryenvironment,wecannotensurethatallofyourprivatecommunicationsandotherpersonallyidentifiableinformationwillneverbedisclosedinwaysnototherwisedescribedinthisPrivacyPolicy.Bywayofexample(withoutlimitingandforegoing),wemaybeforcedtodiscloseinformationtothegovernment,lawenforcementagenciesorthirdparties.Undercertaincircumstances,thirdpartiesmayunlawfullyinterceptoraccesstransmissionsorprivatecommunications,ormembersmayabuseormisuseyourinformationthattheycollectfromourWebsite.Therefore,althoughweuseindustrystandardpracticestoprotectyourprivacy,wedonotpromise,andyoushouldnotexpect,thatyourpersonallyidentifiableinformationorprivatecommunicationswouldalwaysremainprivate.Asamatterofpolicy,wedonotsellorrentanypersonallyidentifiableinformationaboutyoutoanythirdparty.However,thefollowingdescribessomeofthewaysthatyourpersonallyidentifiableinformationmaybedisclosed.8.1ExternalServiceProviders:TheremaybeanumberofservicesofferedbyexternalserviceprovidersthathelpyouuseourWebsites.Ifyouchoosetousetheseoptionalservices,andinthecourseofdoingso,discloseinformationtotheexternalserviceproviders,and/orgrantthempermissiontocollectinformationaboutyou,thentheiruseofyourinformationisgovernedbytheirprivatepolicy.8.2OtherCorporateEntities:Wesharemuchofourdata,includingpersonallyidentifiableinformationaboutyou,withourparentand/orsubsidiariesthatarecommittedtoservingyouronlineneedsandrelatedservices,throughouttheworld.Suchdatawillbesharedforthesolepurposeofenhancingyourbrowsingexperience.Totheextentthattheseentitieshaveaccesstoyourinformation,theywilltreatitatleastasprotectivelyastheytreatinformationtheyobtainfromtheirothermembers.ItispossiblethatWeand/oritssubsidiaries,oranycombinationofsuch,couldmergewithorbeacquiredbyanotherbusinessentity.Shouldsuchacombinationoccur,youshouldexpectthatwewouldsharesomeorallofyourinformationinordertocontinuetoprovidetheservice.Youwillreceivenoticeofsuchevent(totheextentthatitoccurs).8.3LawandOrder:Wecooperatewithlawenforcementinquiries,aswellasotherthirdpartiestoenforcelaws,suchas:intellectualpropertyrights,fraudandotherrights.Wecan(andyouauthorizeusto)discloseanyinformationaboutyoutolawenforcementandothergovernmentofficialsaswe,inoursolediscretion,believenecessaryorappropriate,inconnectionwithaninvestigationoffraud,intellectualpropertyinfringements,orotheractivitythatisillegalormayexposeusoryoutolegalliability.9.ACCESSING,REVIEWINGANDCHANGINGYOURPROFILEFollowingregistration,

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youcanreviewandchangetheinformationyousubmittedexceptyourdisplayname,duringregistration.Ifyouchangeanyinformationwemaykeeptrackofyouroldinformation.YoucanchangeyourregistrationinformationsuchasyourEmailIDetc.Toremoveyourprofilesothatotherscannotviewit,contactourcustomersupportteamatsupport@holachef.comWewillretaininourfilestheinformationyouhaverequestedtoremoveforcertaincircumstances,suchastoresolvedisputes,troubleshootproblemsandenforceourtermsandconditions.Further,suchpriorinformationisnevercompletelyremovedfromourdatabasesduetotechnicalandlegalconstraints,includingstored'backup'systems.Therefore,youshouldnotexpectthatallofyourpersonallyidentifiableinformationwouldbecompletelyremovedfromourdatabasesinresponsetoyourrequests.10.OTHERINFORMATIONCOLLECTORSExceptasotherwiseexpresslymentionedinthisPrivacyPolicy,thisdocumentonlyaddressestheuseanddisclosureofinformationwecollectfromyou.Totheextentthatyoudiscloseyourinformationtootherparties,whethertheyareonourWebsitesoronothersitesthroughouttheInternet,differentrulesmayapplytotheiruseordisclosureoftheinformationyoudisclosetothem.Totheextentthatweusethirdpartyadvertisers,theyadheretotheirownprivacypolicies.Sincewedonotcontroltheprivacypoliciesofthethirdparties,youaresubjecttoaskquestionsbeforeyoudiscloseyourpersonalinformationtoothers.Anyinformationthatyoumakepubliclyavailableonthesitemaybepotentiallyviewedbyanyparty,andbypostingsuchmaterialitisdeemedthatyouconsenttosharesuchinformationwithsuchparties.11.SECURITYWetreatdataasanassetthatmustbeprotectedagainstlossandunauthorizedaccess.Weemploymanydifferentsecuritytechniquestoprotectsuchdatafromunauthorizedaccessbymembersinsideandoutsidethecompany.Wedonotrecommendtransferofsensitiveinformation(suchascreditcardnumber)andbankaccountdetailsviatheSitetoanythirdparty.Usersarerecommendedtodosooffline,onthephoneorviapersonalemails.Wefollowgenerallyacceptedindustrystandardstoprotectthepersonalinformationsubmittedtous,bothduringtransmissionandoncewereceiveit.However,"perfectsecurity"doesnotexistontheInternet.Youthereforeagreethatanysecuritybreachesbeyondthecontrolofourstandardsecurityproceduresareatyoursoleriskanddiscretion.12.DISCLAIMERWecannotensurethatallofyourprivatecommunicationsandotherpersonalinformationwillneverbedisclosedinwaysnototherwisedescribedinthisPrivacyPolicy.Therefore,althoughwearecommittedtoprotectingyourprivacy,wedonotpromise,andyoushouldnotexpect,thatyourpersonalinformationwillalwaysremainprivate.AsauseroftheSite,youunderstandandagreethatyouassumeallresponsibilityandriskforyouruseofthewebsite,theinternetgenerally,andthedocumentsyoupostoraccessandforyourconductonandofftheSite.

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