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Inventing the New World of Work!

“Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.”

Peter Drucker

“If the rate of change inside the organization is not greater than the rate of change outside the organization, then the end is near.”

Jack

Welch General Electric

a radically new world of work

White-collarWhite-collarRevolutionRevolution

4th information revolution . . .

• 3000 BC Mesopotamia

• 1300 BC China

• 1450 AD Germany

Jeffery Holt

“The corporation as we know it, which is

now 120 years old, is not likely to survive the next 25 years. Legally

and financially, yes, but not structurally and economically.”

Peter Drucker, Business 2.0 (08.00)

New Work: Core ModelNew Work: Core Model

White Collar Revolution

White Collar Revolution

E R P

.com

White Collar Robots Dilbert

Work/LifeBalance

Talent Wars

employee engagement

Not Engaged

Engaged

Actively Disengaged

55%

26%19%

Source: Gallup Journal 7-2001

Talent

White Collar Revolution

New Work: Core ModelNew Work: Core Model

Ideas

Speed

Talent

White Collar Revolution

Brand You

New Work: Core ModelNew Work: Core Model

Ideas

SpeedWOW!

Project

Professional Service Firm

enterprise culture

trustingdaringpassionatedynamic

To Lead:to go,

to travel,to guide

“Leadership appears to be the art of getting others to want to do something that you are convinced should be done.”

VenturersWanted!

VenturersWanted!

PERSONAL BESTLEADERSHIP EXPERIENCE

PERSONAL BESTLEADERSHIP EXPERIENCE

the five practices of exceptional leaders

Challenging the Process

Inspiring a Shared Vision

Enabling Others to Act

Modeling the Way

Encouraging the Heart

Source: Kouzes and Posner, The Leadership Challenge

• Search for challenging opportunities to change, grow, innovate and improve.

• Experiment, take risks, and learn from the accompanying mistakes.

Challenging the Process Challenging the Process

Rule #1:Never accept an assignment as is.

70,000 + case studies

Over the last 13 years we have asked over 70,000 business professionals to tell us about their personal best leadership experience. Virtually one hundred percent of them told us about a project they were part of.

Projects are the birthplace of leaders and leadership.

WOW!Projects

Customer Serviceto

CustomerExperience

What does Harley Davidson sell?

“What we sell is the ability for a

43-year-old accountant to dress in black leather, ride through small towns and have people be afraid

of him.”Harley exec, quoted in Results-based Leadership

• Envision an uplifting and ennobling future.• Enlist others in a common vision by

appealing to their values, interests, hopes and dreams.

Inspiring a Shared Vision Inspiring a Shared Vision

• Strengthen others by sharing information and power and increasing their discretion and visibility.

• Foster collaboration by promoting cooperative goals and building trust.

Enabling Others To Act Enabling Others To Act

• Set the example for others by behaving in ways that are consistent with your stated values.

• Achieve small wins that promote consistent progress and build commitment.

Modeling The Way Modeling The Way

“Are You the change you want to

bring about?”

Gandhi

_____ Ambitious

_____ Broad-minded

_____ Caring

_____ Competent

_____ Cooperative

_____ Courageous

_____ Dependable

_____ Determined

_____ Fair-minded

_____ Forward-looking

_____ Honest

_____ Imaginative

_____ Independent

_____ Inspiring

_____ Intelligent

_____ Loyal

_____ Mature

_____ Self-controlled

_____ Straightforward

_____ Supportive

Characteristics of an Admired LeaderCharacteristics of an Admired Leader

13% Ambitious 40% Broad-minded 23% Caring 63% Competent 28% Cooperative 29% Courageous 32% Dependable 17% Determined 49% Fair-minded 75% Forward-looking

88% Honest

28% Imaginative

5% Independent

68% Inspiring

40% Intelligent

11% Loyal

13% Mature

5% Self-controlled

33% Straightforward

41% Supportive

Modeling The Way Modeling The Way

Desired Characteristics of a Leader

• Honest• Forward-looking• Inspiring• Competent

Source Credibility

• Trustworthiness• Expertise• Dynamism

• Recognize individual contributions to the success of every project.

• Celebrate team accomplishments regularly.

Encouraging the HeartEncouraging the Heart

The Five Practices of Leaders

Challenging the Process

Inspiring a Shared Vision

Enabling Others to Act

Modeling the Way

Encouraging the Heart

The Work Matters!

People they have loved.Great work they have done.