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Page 1: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

Home-Start Camden Review 2014-2016 Updated

P A R T O F T H E H A R R O W S C H O O L F O U N D AT I O N

Page 2: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

Introducing the work 2014-2016Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

achievements together is what we do for this document. This review covers the activities and events

of the charity from 1st April 2014 to 31st March 2016. It is hugely satisfying to see how many great

moments we have created for our families in Camden. Over the past two years we have supported

hundreds of parents and children and for the vast majority helped prevent their difficulties becoming

crises. Our volunteers have walked with the families through their troubled times, helped them cope

more ably, increased their parental confidence and ability to get out into the community to make use

of Camden’s great facilities.

The financial year 2014-15 was the final year of three major funded projects that supported our home-

visiting family support and volunteer management services. The Big Lottery supported our work from all

referral agencies and self-referring families, the Henry Smith Charity grant supported our partnership

work with two local GP surgeries and other health professionals and the Camden Volunteering Fund

helped increase staff capacity and the number of volunteers we trained and supervised so that we

could help even more families under pressure.

Whilst we were completing these projects our Trustees,

particularly Liz Sturgeon and Jane Fawcett, were busy

helping to write funding applications for 2015-2018 and

raising funds from events and donors. We are delighted

that the hard work and commitment paid off and that

we secured funding from the Big Lottery Reaching

Communities fund, the Henry Smith Charity and John

Lyon’s Charity to cover 75% of the costs of our family

support and volunteer management services until March

2018 and 50% up to May 2019!

2015 was a big milestone for the organization as we celebrated our 20th Birthday with our families

and volunteers in a number of exciting ways. We hope you enjoy seeing a sample of our work from

2014-2016 to give you a flavour of Home-Start Camden’s role in the borough. At a time of austerity

the role of HSC is more than ever crucial in preventing family breakdown, aiding child protection and

enabling parents to function to the best of their ability for their children and their community. We

believe our preventative work saves families and is a long term investment.

HSC Manager, Cathy Carpenter and Co-Chairs, Malcolm Mackenzie and Liz Sturgeon

One Mum’s feedback below summaries the impact of HSC’s support:

“I feel I have support, I don’t feel lonely, I don’t have family here but they [HSC] are my family.

They listen to me and help me. Confidentiality helps as this makes me feel secure. I also feel

more confident and stronger and they inspire me and tell me I am a good mum.”

“Everyone is very warm, kind and welcoming. It’s a great organisation and they are doing a

great job, I know there are other services but to be honest it’s nothing compared to Home-Start.

It feels like a family and they give you all the support without feeling time restricted or judged.

They are doing a great job and I am so grateful for all the time I have had from my volunteers

and staff.”

“It’s a wonderful service--- I would not be this person if it wasn’t for your service.” - Parent

2

HSC Trustees with Cllr. Hedlam-Wells 1

Page 3: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

The families we support Our priority remains working with families in their homes with support from our network of trained

volunteers. We are working with more families with complex needs and many are experiencing

difficulties resulting from the changes to the welfare benefits system and the London- wide housing

crisis. Feelings of isolation, mental health issues, such as post- natal depression, low self- esteem, and

difficulties accessing services are the most common needs cited by parents seeking support from HSC.

Many families also seek help because they are affected by disability, are lone or first- time parents or

need practical help with twins, so timely regular support is highly valued.

33

The families we support Our priority remains working with families in their homes with support from our network of trained

volunteers. We are working with more families with complex needs and many are experiencing

difficulties resulting from the changes to the welfare benefits system and the London- wide housing

crisis. Feelings of isolation, mental health issues, such as post- natal depression, low self- esteem, and

difficulties accessing services are the most common needs cited by parents seeking support from

HSC. Many families also seek help because they are affected by disability, are lone or first- time parents

or need practical help with twins, so timely regular support is highly valued.

With Camden’s diverse

population we are very

proud to say that we

work with families and

volunteers from such a

wide range of ethnicities

(self- identified by the

main parent/carer). This

chart shows the

percentages of families

and volunteers from

each ethnic community.

No. offamiliesmatched

withvolunteer

No. ofchildren

under five

No. ofolder

siblings

No. ofparents

familiesaffectedby adultdisability

familiesaffectedby child

disability

Loneparentfamilies

Twoparentfamilies

First timeparents

Familieson ChildProtection Plan orChild inNeed

2014-15 117 175 54 176 19 14 58 59 51 122015-16 129 199 70 198 27 14 60 69 46 17% increase 10% 14% 30% 13% 42% 0% 3% 17% -10% 42%

-50

0

50

100

150

200

250Family data 2014-15 compared with 2015-16

2014-15

2015-16

% increase

0%

5%

10%

15%

20%

25%

Ethnicity of HSC families and volunteers 2015-16

Ethnicity % Families supported2015-16

Ethnicity % Volunteers 2015-16

3

The families we support Our priority remains working with families in their homes with support from our network of trained

volunteers. We are working with more families with complex needs and many are experiencing

difficulties resulting from the changes to the welfare benefits system and the London- wide housing

crisis. Feelings of isolation, mental health issues, such as post- natal depression, low self- esteem, and

difficulties accessing services are the most common needs cited by parents seeking support from

HSC. Many families also seek help because they are affected by disability, are lone or first- time parents

or need practical help with twins, so timely regular support is highly valued.

With Camden’s diverse

population we are very

proud to say that we

work with families and

volunteers from such a

wide range of ethnicities

(self- identified by the

main parent/carer). This

chart shows the

percentages of families

and volunteers from

each ethnic community.

No. offamiliesmatched

withvolunteer

No. ofchildren

under five

No. ofolder

siblings

No. ofparents

familiesaffectedby adultdisability

familiesaffectedby child

disability

Loneparentfamilies

Twoparentfamilies

First timeparents

Familieson ChildProtection Plan orChild inNeed

2014-15 117 175 54 176 19 14 58 59 51 122015-16 129 199 70 198 27 14 60 69 46 17% increase 10% 14% 30% 13% 42% 0% 3% 17% -10% 42%

-50

0

50

100

150

200

250Family data 2014-15 compared with 2015-16

2014-15

2015-16

% increase

0%

5%

10%

15%

20%

25%

Ethnicity of HSC families and volunteers 2015-16

Ethnicity % Families supported2015-16

Ethnicity % Volunteers 2015-16

With Camden’s diverse

population we are very

proud to say that we

work with families and

volunteers from such a

wide range of ethnicities

(self- identified by the

main parent/carer). This

chart shows the

percentages of families

and volunteers from

each ethnic community.

Page 4: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

What Referrers told us“I am writing to you because I want to thank you for the incredible work that you do. I think

Home-Start is a fantastic organisation and I really think this should be recognised. Your recent

email has made me realise that even when there is a shortage of volunteers, you diligently

continue to meet the needs of families and I am so grateful for your service. I think I can safely

say that I am not the only one that thinks this.” (Health Visitor)

“It’s a really crucial service that we use

often…It is important to mention that

families like and rely on HSC support.”

(Children’s Centre)

In 2014-15 we received 100 new

referrals and in 2015-16 we had a 26%

increase with 126 new referrals from

all the various sources:

HSC’s Evaluation Report2012-2014“It’s a life changing experience.

Brilliant, fantastic. All the good words can’t describe this valuable empowering service.”

(HSC former parent)

During 2014, HSC conducted an evaluation of our family support and volunteer management services

by reviewing all the data and feedback we gather for our funded projects. The report “Volunteer

Support for Camden Families – Evaluation Report 2012- 2014” confirms that our family work in all

areas has been very positive. Here are some of the findings:

• 91% of families managed child behaviour better

• 88% of parents reported greater involvement in their child’s development.

• 94% of parents reported that their children had improved mental health

• 79% were coping better with their children’s physical/mental health

• 93% of parents in families supported by HSC felt less isolated

• 97% reported that they were more involved in the community and able to

• access mainstream support services.

For the volunteers, the increased skills and confidence gained have resulted in more than a third (37%)

finding employment or study during the two year period.

Referring agencies report high levels of satisfaction with the charity’s contribution. In particular they

reported an increased awareness of HSC in hard to reach and Black, Asian and Minority Ethnic groups.

Our Big Lottery grant assessor was very complimentary about our Evaluation report and its findings.

We were able to use it to share our success with funders, supporters and the public via our website in

April 2015. Many thanks to Trustees and volunteers for their contribution to this evaluation.

44

What Referrers told us ‘I am writing to you because I want to thank you for the incredible work that you do. I think

Home Start is a fantastic organisation and I really think this should be recognised. Your

recent email has made me realise that even when there is a shortage of volunteers, you

diligently continue to meet the needs of families and I am so grateful for your service. I think I

can safely say that I am not the only one that thinks this.’ (Health Visitor) ‘It’s a really crucial se rvice that we use

often…It is important to mention that

families like and rely on HS support.’

(Children’s Centre)

In 2014-15 we received 100 new

referrals and in 2015-16 we had a 26%

increase with 126 new referrals from

all the various sources below:

‘It’s a life changing experience.

Brilliant, fantastic. All the good words can’t describe this valuable empowering service.’

(HSC former parent)

During 2014, HSC conducted an evaluation of our family support and volunteer management services

by reviewing all the data and feedback we gather for our funded projects. The report “Volunteer

Support for Camden Families – Evaluation Report 2012- 2014” confirms that our family work in all

areas has been very positive. Here are some of the findings:

For the volunteers, the increased skills and confidence gained have resulted in more than a third (37%)

finding employment or study during the two year period.

Referring agencies report high levels of satisfaction with the charity’s contribution. In particular they

reported an increased awareness of HSC in hard to reach and Black, Asian and Minority Ethnic groups.

Our Big Lottery grant assessor was very complimentary about our Evaluation report and its findings.

We were able to use it to share our success with funders, supporters and the public via our website in

April 2015. Many thanks to Trustees and volunteers for their contribution to this evaluation.

33%

38%

13%

2% 4%4% 2%

4%

126 New Referrals 2015-16 Source by %

Children Centre Health Visitor

Health Centre GP

Self Social Worker

Voluntary sector organisation Other

• • • • • •

91% of families managed child behaviour better

88% of parents reported greater involvement in their child’s development.

94% of parents reported that their children had improved mental health

79% were coping better with their children’s physical/mental health

93% of parents in families supported by HSC felt less isolated

97% reported that they were more involved in the community and able to access mainstream support services.

HSC’s Evaluation Report2012-2014

Page 5: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

5

5

Financial Summary 2014-16

Home-Start Camden Statement of Financial Activities

Unrestricted funds 2015 £

Restricted funds 2015 £

31.3.16 Total funds £

31.3.15 Total funds £

INCOMING RESOURCES Incoming resources from generated funds

Voluntary income 9,754 151,409 161,163 220,719 Other Fundraising Activities 22,659 - 22,659 20,747 Investment income 270 - 270 480 Total 32,683 151,409 184,092 241,946

RESOURCES EXPENDED

Raising funds 5,607 2,762 8,369 9,695

Charitable activities

Direct 6,454 158,426 164,880 155,042

Support 15,281 43,893 59,174 59,623

Total 27,342 205,081 232,423 224,360

NET INCOMING RESOURCES 5,341 -53,672 -48,331 17,586

RECONCILIATION OF FUNDS

Total funds brought forward 116,379 51,555 167,934 150,348

TOTAL FUNDS CARRIED FORWARD 95,281 24,322 119,603 167,934

BALANCE SHEET as at 31 March 2016

31.3.16 £ 31.3.15 £

FIXED ASSETS

Tangible assets

1,390 1,853

Current Assets

Debtors

496 2,348

Cash at bank and in hand 123,125 166,079

123,621 168,427

CREDITORS

Amounts falling due within one year

-5,408 -2,346

NET CURRENT ASSETS 118,213 166,081

TOTAL ASSETS LESS CURRENT LIABILITIES

119,603 167,934

NET ASSETS 119,603 167,934

FUNDS

Unrestricted funds

95,281

116,379

Restricted funds

24,322 51,555

TOTAL FUNDS 119,603 167,934

The information above is an extract of the Trustees Annual Report and Accounts for the year ending 31

March 2016. The full version is available from our website www.homestartcamden.org.uk and has been sent

to Companies House and the Charity Commission.

Page 6: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

Treasurer’s reportThe total funding received between 1st April 2015 and 31st March 2016 amounted to £184,092 a

decrease of £57,854 on the previous financial year (2014-15) of £241,946, largely due to changes in

the timing of grant payments. The primary sources of funding were generous grants received from

the Big Lottery Fund, The Henry Smith Charity, Tanza Trust and Santander Foundation and brought

forward grant payments from John Lyon’s Charity, Awards for All and Volunteer Centre Camden. The

total resources expended in 2015-16 were £232,423, an increase of £8,063 on the previous year’s

income of £224,360. The increase was primarily due to higher costs for families and volunteers

activities in our 20th Birthday year, which were covered from project funded grants. Final reserves as

at 31st March 2016 stood at £119,603 of which £24,322 was restricted and £95,281 was unrestricted.

The trustees present their annual report and accounts for the year ended 31 March 2016 and are

satisfied with the performance of the charity during the year and its financial position at that date.

They consider that the charity is in a position to continue its activities during the coming year and the

assets are sufficient to fulfil its obligations. Angela Pober, Treasurer

Key funders 2014 - 2016

Awards for All Big Lottery Fund

Camden Volunteering, Giving and Exchange Camden Council

Fitzdale Trust Fitton Trust

Four Acre Trust Hampstead Parish Church

Hampstead Wells and Campden Trust The John Lyon’s Charity

M&C Trust Santander Foundation

St Pancras Welfare Trust The Draper’s Company

The Henry Smith Charity Volunteer Centre Camden

The Tanza Trust

and many individual donors.

Home-Start Camden Board of Trustees and staff 2014-16Co-Chairs Liz Sturgeon & Malcolm MacKenzie Scheme Manager Cathy Carpenter

Treasurer Angela Pober Senior Co-ordinator Jackie Blasi

Secretary Diana Eatherley

Trustees Jane Fawcett Co-ordinators Anna Francis

Farkhanda Jabeen Ali Rosemary Palmer

Lorraine Jolie Saiqa Pandor

Sanjeeda Nabi

Sue Dowd (to September 2015) Administrator Mina Parmar

Steve Francis (from September 2015)

Anisha Kapadia (from September 2015) Trustee Advisor Sue Summerbell

Our grateful thanks to our freelance fund-raiser, Tom Blackie for his fantastic support and to

all funders and donors for their continuing support of Home-Start Camden.

A special ‘Thank You’ to all our wonderful home-visiting volunteers for giving of themselves

on a weekly basis supporting Camden families.

6

Page 7: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

Sharing good practice overseasIn February 2016, Home-Start Camden staff, Jackie

Blasi and Saiqa Pandor, hosted overseas visitors from

The Committee for Children and Culture at Billund

Municipality, Denmark. The committee and key civil

servants were visiting to find inspiration for the

development of future schools, daycare and culture

services. They had heard about our work in Camden and

were interested in understanding how we supported

families in difficulties.

VolunteeringWe recruit volunteers from all parts of the Borough, from diverse backgrounds, with varied experiences

to reflect the complexities of the families. Volunteers are primarily parents themselves and, due to

benefit changes, are increasingly under pressure to return to work. As a result, we are finding it more

challenging to recruit and retain volunteers with free time.

Home-Start Camden Co-ordinators deliver four courses of eight-day Volunteer Preparation Courses

annually so we trained 59 new volunteers in 2014-15 and a further 40 in 2015-16. Feedback about

HSC’s training and home-visiting shows the broad benefits for this other set of parents:

“It is run in a very professional manner…and

I feel I am being well prepared to become

a HSC volunteer. Hopefully a successful

one and couldn’t have done it without the

preparation course.

These hours I spend with a family are

rewarding for me.... I enjoy my volunteering

more than my paid job...

We make a difference in the family to parents

and they don’t feel under pressure and they

feel confident to talk...”

John Lewis Partnership (JLP) Golden Jubilee TrustFrancesca Butler, a JLP staff member selected HSC as the charity that she would work with on

secondment for 44 days in Spring 2015. She brought energy, creativity, know- how and good humour

to everything we asked her to do. Specifically she designed the Birthday Booklet and helped organise

the second Bangla Banquet. A huge Thank You to her and to the John Lewis Partnership Golden

Jubilee Trust for the magnificent contribution to HSC.

77

Sharing good practice overseas

In February 2016, Home- Start Camden staff, Jackie Blasi

and Saiqa Pandor, hosted overseas visitors from The

Committee for Children and Culture at

Billund Municipality, Denmark. The committee and key

civil servants were visiting to find inspiration for the

development of future schools, daycare and culture

services. They had heard about our work in Camden and

were interested in understanding how we supported

families in difficulties.

Volunteering We recruit volunteers from all parts of the Borough, from diverse backgrounds, with varied experiences

to reflect the complexities of the families. Volunteers are primarily parents themselves and, due to

benefit changes, are increasingly under pressure to return to work. As a result, we are finding it more

challenging to recruit and retain volunteers with free time.

Home- Start Camden Co- ordinators deliver four courses of eight- day Volunteer Preparation Courses

annually so we trained 59 new volunteers in 2014-15 and a further 40 in 2015-16. Feedback about HSC’s

training and home-visiting shows the broad benefits for this other set of parents:

‘It is run in a very professional

manner…and I feel I am being well prepared

to become a HSC volunteer. Hopefully a

successful one and couldn’t have done it

without the preparation course.’

These hours I spend with a family are

rewarding for me.... I enjoy my

volunteering more than my paid job...

We make a difference in the family to

parents and they don’t feel under

pressure and they feel confident to

talk...’

John Lewis Partnership (JLP) Golden Jubilee Trust Francesca Butler, a JLP staff member selected HSC as the charity that she would work with on

secondment for 44 days in Spring 2015. She brought energy, creativity, know- how and good humour

to everything we asked her to do. Specifically she designed the Birthday Booklet and helped organise

the second Bangla Banquet. A huge Thank You to her and to the John Lewis Partnership Golden Jubilee

Trust for the magnificent contribution to HSC.

7

Sharing good practice overseas

In February 2016, Home- Start Camden staff, Jackie Blasi

and Saiqa Pandor, hosted overseas visitors from The

Committee for Children and Culture at

Billund Municipality, Denmark. The committee and key

civil servants were visiting to find inspiration for the

development of future schools, daycare and culture

services. They had heard about our work in Camden and

were interested in understanding how we supported

families in difficulties.

Volunteering We recruit volunteers from all parts of the Borough, from diverse backgrounds, with varied experiences

to reflect the complexities of the families. Volunteers are primarily parents themselves and, due to

benefit changes, are increasingly under pressure to return to work. As a result, we are finding it more

challenging to recruit and retain volunteers with free time.

Home- Start Camden Co- ordinators deliver four courses of eight- day Volunteer Preparation Courses

annually so we trained 59 new volunteers in 2014-15 and a further 40 in 2015-16. Feedback about HSC’s

training and home-visiting shows the broad benefits for this other set of parents:

‘It is run in a very professional

manner…and I feel I am being well prepared

to become a HSC volunteer. Hopefully a

successful one and couldn’t have done it

without the preparation course.’

These hours I spend with a family are

rewarding for me.... I enjoy my

volunteering more than my paid job...

We make a difference in the family to

parents and they don’t feel under

pressure and they feel confident to

talk...’

John Lewis Partnership (JLP) Golden Jubilee Trust Francesca Butler, a JLP staff member selected HSC as the charity that she would work with on

secondment for 44 days in Spring 2015. She brought energy, creativity, know- how and good humour

to everything we asked her to do. Specifically she designed the Birthday Booklet and helped organise

the second Bangla Banquet. A huge Thank You to her and to the John Lewis Partnership Golden Jubilee

Trust for the magnificent contribution to HSC.

Page 8: Home-Start Camden Review 2014-2016 Updated · Introducing the work 2014-2016 Reflecting on Home-Start Camden’s (HSC) work is what we do for funders’ reports and bringing all the

Acknowledgements andAwards In early 2016, Mayor of Camden Larraine Revah

praised the work of HSC volunteers at our

January AGM. She was so impressed with their

commitment that she hosted a lunch for them at

the Mayor’s Parlour, Camden Town Hall in March,

which was a hugely enjoyable experience for

all. Later that month, the Mayor and the Deputy

Lieutenant visited our Home-Start Camden

training and office base to learn more about our

work.

Liz Sturgeon (photo left), Co-chair of Home-Start

Camden’s (HSC) Board of Trustees won the Volunteer

Fund-raiser Award in the charity’s national awards,

hosted by Home-Start UK’s ambassadors Kirstie Allsopp

and Alastair Stewart (pictured with Cathy Carpenter,

HSC Manager receiving Liz’s award in March 2016).

Liz is one of the 14,808 amazing home-visiting

volunteers and 2,448 trustees who gave their time to

Home-Start to support families across the UK this year.

Over 80 volunteers and 10 trustees regularly give their

time in Camden alone each year.

Liz was nominated for the award by HSC staff

for helping the charity raise £1, 710,418.

Cathy Carpenter, manager, said, “Liz has

kept Home-Start Camden going since 2009.

She helped develop Home-Start Camden’s

fundraising strategy and wrote funding

applications with me and a few days of

freelance fundraising expertise.”

In a written message to all the winning volunteers, HRH Princess Alexandra said, “This occasion

is a wonderful way to celebrate all that can be accomplished by working together with one

common purpose–to help parents and children to cope and thrive as they face very difficult

circumstances.”

“I have had the pleasure of meeting many of you and, this evening, I extend my personal thanks

to all Home-Start Volunteers for your compassion for families and children and for your gifts

of time, energy and care. My special congratulations go to this year’s winners and runners up.

Thank you for your selflessness and kindness and for the very great difference you make to

families.”

8

8

Acknowledgements and Awards

In early 2016, Mayor of Camden Larraine

Revah praised the work of HSC volunteers at

our January AGM. She was so impressed with

their commitment that she hosted a lunch for

them at the Mayor’s Parlour, Camden Town

Hall in March, which was a hugely enjoyable

experience for all. Later that month, the

Mayor and the Deputy Lieutenant visited our

Home- Start Camden training and office base

to learn more about our work.

Liz Sturgeon (photo left), Co- chair of Home- Start

Camden’s (HSC) Board of Trustees won the Volunteer

Fundraiser Award in the charity’s national awards, hosted

by Home- Start UK’s ambassadors Kirstie Allsopp and

Alastair Stewart (pictured with Cathy Carpenter, HSC

Manager receiving Liz’s award in March 2016).

Liz is one of the 14,808 amazing home- visiting

volunteers and 2,448 trustees who gave their time to

Home- Start to support families across the UK this year.

Over 80 volunteers and 10 trustees regularly give their

time in Camden alone each year.

Liz was nominated for the award by HSC staff for

helping the charity raise £1, 710,418. Cathy

Carpenter, manager, said, “Liz has kept Home-

Start Camden going since 2009. She helped

develop Home- Start Camden’s fundraising

strategy and wrote funding applications with me

and a few days of freelance fundraising expertise.”

In a written message to all the winning volunteers, HRH Princess Alexandra said, “This occasion is a

wonderful way to celebrate all that can be accomplished by working together with one common purpose

– to help parents and children to cope and thrive as they face very difficult circumstances.

“I have had the pleasure of meeting many of you and, this evening, I extend my personal thanks to all

Home- Start Volunteers for your compassion for families and children and for your gifts of time, energy

and care. My special congratulations go to this year’s winners and runners up. Thank you for your

selflessness and kindness and for the very great difference you make to families.”

8

Acknowledgements and Awards

In early 2016, Mayor of Camden Larraine

Revah praised the work of HSC volunteers at

our January AGM. She was so impressed with

their commitment that she hosted a lunch for

them at the Mayor’s Parlour, Camden Town

Hall in March, which was a hugely enjoyable

experience for all. Later that month, the

Mayor and the Deputy Lieutenant visited our

Home- Start Camden training and office base

to learn more about our work.

Liz Sturgeon (photo left), Co- chair of Home- Start

Camden’s (HSC) Board of Trustees won the Volunteer

Fundraiser Award in the charity’s national awards, hosted

by Home- Start UK’s ambassadors Kirstie Allsopp and

Alastair Stewart (pictured with Cathy Carpenter, HSC

Manager receiving Liz’s award in March 2016).

Liz is one of the 14,808 amazing home- visiting

volunteers and 2,448 trustees who gave their time to

Home- Start to support families across the UK this year.

Over 80 volunteers and 10 trustees regularly give their

time in Camden alone each year.

Liz was nominated for the award by HSC staff for

helping the charity raise £1, 710,418. Cathy

Carpenter, manager, said, “Liz has kept Home-

Start Camden going since 2009. She helped

develop Home- Start Camden’s fundraising

strategy and wrote funding applications with me

and a few days of freelance fundraising expertise.”

In a written message to all the winning volunteers, HRH Princess Alexandra said, “This occasion is a

wonderful way to celebrate all that can be accomplished by working together with one common purpose

– to help parents and children to cope and thrive as they face very difficult circumstances.

“I have had the pleasure of meeting many of you and, this evening, I extend my personal thanks to all

Home- Start Volunteers for your compassion for families and children and for your gifts of time, energy

and care. My special congratulations go to this year’s winners and runners up. Thank you for your

selflessness and kindness and for the very great difference you make to families.”

8

Acknowledgements and Awards

In early 2016, Mayor of Camden Larraine

Revah praised the work of HSC volunteers at

our January AGM. She was so impressed with

their commitment that she hosted a lunch for

them at the Mayor’s Parlour, Camden Town

Hall in March, which was a hugely enjoyable

experience for all. Later that month, the

Mayor and the Deputy Lieutenant visited our

Home- Start Camden training and office base

to learn more about our work.

Liz Sturgeon (photo left), Co- chair of Home- Start

Camden’s (HSC) Board of Trustees won the Volunteer

Fundraiser Award in the charity’s national awards, hosted

by Home- Start UK’s ambassadors Kirstie Allsopp and

Alastair Stewart (pictured with Cathy Carpenter, HSC

Manager receiving Liz’s award in March 2016).

Liz is one of the 14,808 amazing home- visiting

volunteers and 2,448 trustees who gave their time to

Home- Start to support families across the UK this year.

Over 80 volunteers and 10 trustees regularly give their

time in Camden alone each year.

Liz was nominated for the award by HSC staff for

helping the charity raise £1, 710,418. Cathy

Carpenter, manager, said, “Liz has kept Home-

Start Camden going since 2009. She helped

develop Home- Start Camden’s fundraising

strategy and wrote funding applications with me

and a few days of freelance fundraising expertise.”

In a written message to all the winning volunteers, HRH Princess Alexandra said, “This occasion is a

wonderful way to celebrate all that can be accomplished by working together with one common purpose

– to help parents and children to cope and thrive as they face very difficult circumstances.

“I have had the pleasure of meeting many of you and, this evening, I extend my personal thanks to all

Home- Start Volunteers for your compassion for families and children and for your gifts of time, energy

and care. My special congratulations go to this year’s winners and runners up. Thank you for your

selflessness and kindness and for the very great difference you make to families.”

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Promoting Home-Start Camden (Outreach)Each year staff deliver 45+ presentations on HSC to Children’s Centres, Health Centres, Community and

Women’s Groups, coffee mornings for parents in schools and Social Worker and Health Visitor team

meetings. The aim is to reach parents that may need our help and to recruit volunteers. In addition

we attend Volunteer Fairs to spread the word about our home- visiting and other volunteer roles.

Strategically, HSC also attends various meetings with other professionals to increase awareness of our

role such as with the North Central London Maternity Liaison Group and Camden Parents Council.

Website RedesignIn March 2015, HSC redesigned its website to improve promotion of our services, volunteering roles,

donor opportunities and funding information. This was funded by a small grant from Camden Council

Sustainability fund. Please visit us at: www.homestartcamden.org.uk

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Promoting Home-Start Camden (Outreach) Each year staff deliver 45+ presentations on HSC to Children’s Centres, Health Centres, Community and

Women’s Groups, coffee mornings for parents in schools and Social Worker and Health Visitor team

meetings. The aim is to reach parents that may need our help and to recruit volunteers. In addition we

attend Volunteer Fairs to spread the word about our home- visiting and other volunteer roles. Strategically,

HSC also attends various meetings with other professionals to increase awareness of our role such as with

the North Central London Maternity Liaison Group and Camden Parents Council.

Website Redesign In March 2015, HSC redesigned its website to improve promotion of our services, volunteering roles,

donor opportunities and funding information. This was funded by a small grant from Camden Council

Sustainability fund. Please visit us at: www.homestartcamden.org.uk

Chain Reaction This project, funded by the Lottery Awards for All programme, celebrated the creativity of our parents

and volunteers. After planning sessions a huge range of activities were started including; ESOL classes;

tapestry; visiting local parks for walks; a dream board session; photograph collages of 20 years of

HSC; a recipe book for groups; an outing to London Zoo; an international map of HSC parents and

volunteers. Some activities involved small numbers, some are on- going (ESOL and the cookbook) and

the trip to the zoo had 90 people to enjoy a great day out!

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HSC’s 20th Birthday Party

The 20th Birthday Party Celebration event in June 2015 involved over 160 people. Planned with parents

and volunteers much of the work from Chain Reaction went on display and entertainment came from

a Peruvian Puppeteer, face painting, children’s arts and crafts, music for children and belly dancing!

Everyone agreed it brought families together from diverse backgrounds to celebrate the charity’s 20

years in Camden.

Family-friendly volunteering including Groombridge Outing

Volunteer Centre Camden funded us

to make our volunteering role even

more family friendly. We were able

to increase our advertising, provide

volunteers with lunch for training days

and invite them and their own families

to join our outings and events. HSC

was able to book two coaches to take

100 parents, children and staff to

Groombridge Place on 12 August 2015.

Everyone had a brilliant time in this

wonderful park - The Enchanted Forest;

17th Century Formal Gardens, bird and

drama displays and canal boat rides.

For some families this was their only

trip outside of London all year!

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Local Fundraising Activities and Donations From April 2014 to March 2016 a wide range of activities have

taken place to raise unrestricted funds for Home Start Camden.

Trustee Jane Fawcett, assisted by highwayman Aelfric, had her 70th

birthday tea party and raised over £1,600 by requesting donations

rather than presents. Jane also undertook a modelling job for

Pegasus Life, which was published in the property section of the

Daily Telegraph, raising £500 for HSC. Our Co-Chair, Liz Sturgeon

held a children’s book sale and puppet show at her house raising

over £200 for HSC.

In November 2014 HSC received £1000 donation from Lloyd’s

Bank Community Fund and in May 2015 the Santander Foundation

gave us a £5000 grant. Donations from the Hampstead Hub and

other supporters brought in several thousand more to cover all our

costs. Another hugely successful Bangla Banquet with Bangladeshi

celebrity chef, Tommy Miah, feeding 230+ guests was held in

May 2015, which raised over £8300. HSC also launched its ‘100

Campaign’ to secure 100 regular donors to help us continue our

highly valued family support work. If you wish to join them please

visit www.homestartcamden.org.uk

Two younger supporters deserve special mention.

Joe Paley, son of a HSC volunteer, raised £855 plus gift aid by

climbing the Three Peaks Challenge. That’s the UK’s highest peaks

– Ben Nevis, Scarfell Pike and Snowdon–in 24 hours!

Local schoolgirl, Lana Drake, aged 11, her grandfather and her 6

foot Guy Fawkes raised £136 for us in Kentish Town.

In December 2015, we raised £1118 from another fun Salsa Night,

singing carols outside Kentish Town tube, selling Jane’s legendary

nut roasts and by Clare House setting up a partnership with Secret

Artist NW5 who donated 20% profits from Christmas card sales.

Trustee Jane Fawcett hosted an Oranges and Lemons lunch in March

2016, which raised over £813! We thank everyone for continuing to

support us in so many different ways.

Bangla Banquet / Banks & Bridges Walk / Bike rides

Pecha Kucha (Chit Chat in Japanese)

Birthday Tea Party / Book sales / Classical concert

Carol singing / ‘100 Campaign’ monthly donors

Lloyd’s Bank donation / One-off donations

Nut roast sales / Salsa Nights / Waitrose Green Coins

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Quality Assurance and the futureHSC had its Quality Assurance (QA) Review completed by Home-Start UK, which evidenced 98%

of 128 mandatory and key performance indicators. The report stated: ‘The scheme was able to

demonstrate excellent practice as the scheme has established a successful partnership project,

funded by Henry Smith, with GP practices to offer support to families to alleviate pre-and post-

natal depression. This project also assists the scheme in meeting outcomes set with the National

Lottery.’

For 2015-19 HSC’s services will focus on the following outcomes for our beneficiaries:

• Parents will report improved parenting abilities, greater self confidence in bringing up their children and reduced parental stress.

• Parents affected by ill-health or learning disabilities will increase their levels of coping and engagement with their children.

• BAME families and pre- and post-natal mothers will be less isolated, have increased self-esteem and access more community support.

•Volunteers will gain skills, training and experience giving them increased confidence, a greater sense of achievement and opportunities to access employment or further study.

•Increasing our capacity and sustainability for the future via recommendations from 2015 Quality Assurance, Finance and Organisational Reviews so that we can deliver services to Camden families for many years to come!

Home-Start Camden, 7 Dowdney Close, Kentish Town, London, NW5 2BP

T: 0207 424 1603 | E: [email protected] | www.facebook.com/HomeStartCamden

Registered Charity No: 1086292