Home Warranty Plan

Home Warranty Plan

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Welcome to Appliance Warranty Limited, the ‘UK’s Best Home Warranty Plan’

Why is Appliance Warranty Limited the best?

Home Warranty Plan: Unique in the market place we offer a Repair Service followed by a Service Check and Service Plan. This is not a scheme where you pay up front and get nothing back, no… we work for you in repairing, checking and maintaining your home appliances, boiler and central heating in tip top condition.

Weasel Words: For a start we have banished all ‘weasel words’ such as betterment, excess, contamination and wear and tear exclusions – these are the terms other companies often use to reduce the amount of assistance you’re expecting.

Repair and Service Check: At the start of Your Plan, Appliance Warranty Limited may arrange a visit by a fully trained professional technician to repair or check the serviceability and operation of all your Home Appliances, boiler and central heating .

Telephone Assistance: We include home telephone assistance where Appliance Warranty Limited will provide professional advice and guidance on how to operate, diagnose and solve problems which occur with many of the high tech Home Appliances which we all now use and increasingly rely upon.

Breakdown: Your Home Warranty Plan is designed to meet the cost of repairing or replacing parts of your Home Appliance, boiler and central heating when a mechanical or electrical part suddenly and unexpectedly stops working as it should, which is expected when operated as per manufacturer’s instructions.

Important - Read the Small Print: Following on are our terms and conditions which explain how your Home Warranty Plan works and the many benefits you now enjoy as an Appliance Warranty Limited Plan holder. Please ensure that you fully understand the terms and conditions relating to your plan and in particular any Home Warranty servicing requirements and the repairs procedure. Make sure you ‘read and understand fully’ the information provided in the What Your Plan Does Not Include section.

Anthea Turner: I believe in total transparency and Appliance Warranty Limited offers the only service plan that will tell you ‘what is’ and ‘what is not’ covered clearly and up front in order to avoid disappointment later. Your rights as a consumer allow you 30 days to cancel - which gives you more than enough time to read this booklet and fully understand what Appliance Warranty Limited can and can’t provide!

Discretion: Just to prove that this is a Home Warranty Plan like no other, I have the final discretion where disagreements or disputes arise to review your situation and decide what is correct and fair in such circumstances (naturally this does not affect your statutory rights). You can contact me, “Anthea Turner” at: anthea@warrantywise.co.uk (yes, it really is me) and I promise you will receive my personal attention.

Why Warrantywise?

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Warrantywise Home Warranty Plan

Designed by Anthea Turner

999Established

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ContentsPage Section

3 A Definitions4 B HomeWarrantyPlan–BenefitsIncluded4 C Installation,OperationandServicingYourHomeAppliance5 D LevelofYourPlan5 E EmergencyHelplineServices6 F WhatYourPlandoesNOTinclude8 G RepairsProcedure10 H GeneralConditions10 H5 ChargesandPayments10 H9 Cancellations12 J Home Warranty Plan14 K HowtoContactUs

Designed by Anthea Turner

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Home Warranty Plan

A1 The following words and terminology have thesemeaningsthroughoutYourPlan:

Administration Fee: A fee of £35 to cover ouradministrationcostsandexpenses.

Application: Any information youmay have supplied tous via either telephone or website quotation or bookingsystemsinsupportofyourrequests.

Appliance Warranty Limited (We, Us, Our): ApplianceWarrantyLimited,TheRocketCentre,Unit3,TridentWay,Blackburn, BB1 3NU, herein referred to as ApplianceWarranty Limited, a wholly owned subsidiary of WiseGroupHoldings.

Authorised Repairer: An independent andprofessionalrepairerauthorisedbyApplianceWarrantyLimited.

Breakdown:ThisiswhereamechanicalorelectricalPartofyourHomeAppliancesuddenlyandunexpectedlystopsworkingasitshouldwhichrequiresrepairorreplacementbeforeitwillworkproperly.

Cancellation Fee:Afeeof£50.00tocoverourcancellationexpenses.

Cancellation Period:Aperiodof30daysfromYourPlanStartDate.

Contribution: An optional monetary contribution to bepaidbyyoubeforeany repair and towards thevalueofeachrepairwhichwillbeshowninYourPlanSchedule.

Consequential Failure - Is where a component (notnecessarily included within your plan) fails and causesthebreakdownofaPartincludedinYourPlan(sometimescalledthedominoeffect).

Expected Object(s): are those which are expectedto be found and used by the Home Appliance in itsusual operation in accordance with the manufacturer’sinstructions(eg;clothinginawashingmachine).

Geographical Limits: The area in which Your Plan iseffectivewhich includes;GreatBritain,Northern Ireland,IsleofManandChannelIslands.(Yourresidencemustbewithinthisarea).

Home Appliance: Any Home Appliance, Boiler and/orCentralHeating as identified on Your Plan Schedule.Locatedatyourhomeaddress.

Home Appliance Value: The maximum amount thatYourPlanwillpayintotalduringthePeriodofYourPlan,includingVAT,asshownonYourPlanSchedule.This isusuallythecostofareplacementHomeApplianceorthepriceyoupaidforyourHomeAppliance(proofrequired)

Level of Your Plan: As described within Your Plandocument (this booklet) and as specified within YourpersonalisedPlanSchedule.

Part: Any mechanical, electrical or serviceable Part,capableof replacement,which formspartofyourHomeAppliance’s original specification and is included withinthe Level of Your Plan. (Mechanical Parts have contact,movement and function. Electrical Parts are powered

by electricity. Unless specifically mentioned, wiring,connectors, pipes, hoses and rubber bushes are notincluded). We may provide replacements with similarfunctionality–butnotnecessarilythesamefeatures,makeandmodelortypeoffitting.

Pay As You Go Option: A 12 month Home ApplianceRepair&ServicePlanwiththeoptiontopaymonthly(seePlanStartDateandsectionH5.3).

Period of Your Plan: The period shown on Your PlanSchedule.

Plan Holder: (You/Your/Yours) the named owner of theHomeApplianceasdetailedonthePlanSchedule.

Plan Schedule:Issuedbyusafterreceivingyourpaymentbased upon the Application you have made to us andwhichconfirmsouracceptanceofYourPlan.

Plan Start Date:ThedateYourPlanbegins,asdetailedwithinYourPlanSchedule.YourPlanStartDatemustbeafterbothpaymentisreceivedandanyrequiredServiceCheckhaspassed,whicheveroccurslater.

Repair Cost:Thetotalofcallout,partsandlabourcost,includinganyapplicableVAT,lessanycontribution.

Repair Authorisation Form:AformissuedbyUstoYouwhichyoushouldcompleteandreturnfortheRepairCostbepaid.

Repair Number: AnumberissuedbyustoyouortoyourRepairerasproofthatarepairhasbeenauthorised.

Service Check: The preliminary questions and correctinformationdeclaredbyyouatthetimeofapplication,wemayrequire independentverificationof theserviceabilityandeligibilityofYourHomeAppliancebyanAuthorisedRepairer.

Servicing Handbook: The handbook issued with theHome Appliance by the manufacturer (online, or withintheHomeAppliance’sintegrateddatainformationcentre)which details the operation, servicing and maintenancerequirementsforyourHomeAppliance.

Unexpected Object(s):areforeignobjectswhicharenotexpectedtobefoundandusedbytheHomeApplianceinitsusualoperationinaccordancewiththemanufacturer’sinstructions.

VAT: Value Added Tax which will be calculated at theprevailingrate(IMPORTANTNOTE:wecannotlegallypayyouoryourrepairertheVATelementofanyRepairCostwithout a VAT invoice made out to ApplianceWarrantyLimited).

Worn Out Parts:ThesearePartswhichduetoprolongeduseovertime,abuseorneglect(and/oralackofcorrectroutine maintenance) are worn out and at the end oftheir expected serviceable life. Unless included withinour Servicing option, they will usually require repair orreplacementatyourowncost.

Your Plan: ThisbookletalongwithYourPlanApplication,Level of Your Plan details and Plan Schedule whichtogethercontainthefulltermsandconditionsofYourPlan.

A Definitions

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B Home Warranty Plan – Benefits IncludedB1 YOUR PLAN - Upon your Application and

after payment has been received for any HomeAppliance to be included within our HomeAppliance Repair & Service Plan (referred toas Your Plan) we may send out an AuthorisedRepairertocarryoutaServiceCheck.WhenyourHomeAppliancepassesthisprocessYouwillthenbe issued Your Plan Schedule and receive thebenefits described in Your Plan from Your PlanStartDate.ShouldyourHomeAppliancefailthisprocessWereservetheright, inourdiscretiontocancelYourPlanbysendingyounoticeinwriting(by Email or Post) and by refunding you anypaymentyoumayhavemadelesstheCancellationFeeandServiceCheckcosts.

B2 DISCRETION -AnimportantaspectofYourPlanisthatwebothcontractuallyandlegallyoperateonadiscretionarybasis.Weusethisdiscretiontoensure that you receivea fairandequitableresolutiontoeachandeveryrequestyoumakeunderYourPlan. In theeventofanycomplaintwhich we cannot resolve between us, AntheaTurner is our final arbiter for the exercise ofthisdiscretiononbehalfofApplianceWarrantyLimited, and can be contacted via email at:antheaturner@warrantywise.co.uk.Thisdoesnotaffectyourstatutoryrights.

B3 CONTAMINATION - Contamination by anExpected Object is included within Your Plan.This is where your Home Appliance fails tooperate correctly due to contamination by asingle Expected Object which when removedrenders the Home Appliance fully operationalwithout need of further repair. ContaminationbyanUnexpectedObject isexcluded. Wedonot includeacleaningserviceforblockagesorbuildupofresidues(egfooddebris/limescale/residues/fluffetc).

B4 WEAR AND TEAR-PartswhichhavesufferedaprematureBreakdown(asdefined).OnaHomeApplianceundereightyearsofage.

B5 ApplianceWarranty Limited will pay the Repair

Cost following a Breakdown of a Part of yourHomeAppliance,withintheGeographicalLimits,outsidethesupplier’sormanufacturer’swarrantyperiod, during the Period of Your Plan, basedupon theLevel of YourPlanand subject to thefurtherconditionsandexclusionssetoutherein:

B6 If your Home Appliance suffers a Breakdownof any covered Part, wewill, in our discretion,decide whether to pay the appropriate RepairCost (see B2 which explains our discretion).To do thiswewill decidewhether to send outan Authorised Repairer to inspect your HomeAppliance, whether or not to approve a repairofthePartorauthoriseareplacementofaPartor within our discretion replace your HomeAppliance,ifwedecideitisappropriatetodosoineithercasepaytheappropriateRepairCost.

B7 IfyourHomeApplianceisintegratedintoorformspart ofapieceof furnitureorunit(s) thatneedsdismantling to gain access to repair or replaceyourHomeAppliancethenitisyourresponsibilitytoauthorise(atyourownexpense)anysuchworkand refitting, in order to allow our AuthorisedRepairertogainaccesstoyourHomeApplianceto repair it. (If in doubt, please check with usbeforeagreeingtoanysuchwork).

B8 There isno limit to thenumberof valid repairsthatcanbeapprovedduringthePeriodofYourPlanuptoyourHomeApplianceValue.

B9 There isnocontribution(excess)requiredfromyou unless you have selected an excess asshownonyourplanschedule.

B10 There is no Contribution required from you forimproving theconditionor valueof yourHomeAppliance (betterment) where a replacementParthasthiseffect.

B11 Anymid-termalterations youmake to increasetheLevelofYourPlanwillnotcome intoeffectuntil 30 days from the date of change haveelapsed or until after any further payment ismade,iflater.

C Installation, Operation & Servicing of Your Home C1 Weexpectthatyouwillhavefollowedthecorrect

installation, operating and servicing instructionswhich relate to your Home Appliance asrecommended by the manufacturer within yourServicingHandbook.

C2 Youhaveadutyofcareto lookafteryourHomeAppliance(seeH2).

C3 Youwillbeexpectedtopayanyadditionalcharges

whichrelatetotherectificationofany installationworkortheservicingofyourHomeAppliance.

SIGNIFICANT EXCLUSIONS-NoWarrantyplancovers“everything”as todosowouldmake thecostofthecovertoomuchtobepractical,sowedoneedtomakeyouawarethatthewarrantywillexcludesome things,andweask that you readSection F “What Your Plan does ‘Not’ Include”fully.

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D Level of Your PlanThereareTwoavailableareasofcoverwhichformtheLevelofYourPlan.YoucanchoosetohaveeitherAppliancecoverorBoiler&CentralHeatingCover;orcombinetheseforAppliance,Boiler&CentralHeatingCover.TheareasyouhaveselectedwillbeshownonyourPlanSchedule.Detailsofwhattheareasofcoverprovidearedescribedinthissection.ThisshouldbereadalongwithyourPlanSchedule,theseformtheLevelofYourPlan.Ifyoubelievethereissomethingwehavemissedofforanitemorfeatureofyourcoverwhichshouldbeincludedthenpleaseinformuswith30daysofYourPlanStartDatewhere,withinourdiscretion,wewilldoourbesttoincludeit.

D1 HOME APPLIANCE -WecoverallParts(asdefinedinsectionA1)ofyourHomeAppliance(ortheirequivalentifoutofstockordiscontinued).Wemayatourdiscretion,offer to replace your Home Appliance with a similarspecificationuptotheHomeApplianceValue.

D1.1 YourplanwillcoveryourHomeAppliancefor:

D1.1.1 The cost of a repair or replacementup to thecurrentmarket value for asimilarspecificationappliance(uptoamaximumof£1000incVAT).

D1.1.2 If you are unable to provide proofof the age of your appliance and/orprovide proof of purchase, we willonlyauthoriseacontributionofupto50% of the current market valuetowards a replacement and/or anyrepaircosts.

D2 BOILER AND CENTRAL HEATING PARTS INCLUDED - Only the PartswhichhavesufferedaBreakdownandarelistedunderthefollowingheadingsareincluded.Anyitemnotspecificallydescribedbelowis‘NOT’listed:

D2.1 BOILER PARTS: We cover the followingParts of your boiler; valves, thermostats,timers,connectingpipesandfittings(ortheirequivalent ifoutofstockordiscontinued) iftheParthassufferedaBreakdown.Wemayatourdiscretion,offertoreplaceyourboilersystem with a similar specification unit.)RefertoSectionD2.3.

D2.2 CENTRAL HEATING PARTS: We coverthe following Parts of your central heating;radiators, valves, thermostats, timers, hotwater tanks, pipes and fittings (or their

E Emergency Helpline Services available Mon-Fri 9am - 5pmE1 If your Home Appliance suffers a Breakdown

within the Geographical Limits Your Plan willprovidethefollowing:

E2 Telephone Helpline 0800 054 2171. You cancall the above helpline for technical serviceassistance. This service is usually available

during normal office hours, however pleasecheckourwebsite.Oneofourtrainedtechnicianswill endeavour to solve your problem over thetelephone.ItisadvisablethatyouhavetheHomeAppliance Operations/Service Manual to hand.(Forafulllistofexclusionspleasesee:WhatYourPlandoesNOTinclude,sectionF).

equivalent ifoutofstockordiscontinued)if theParthassufferedaBreakdown.Wemay at our discretion, offer to replaceyour central heating system with similarspecificationparts.

D2.3 BOILER & CENTRAL HEATING REPAIR COSTS

D2.3.1 Ifyourboilerandcentralheatingislessthan8yearsoldwewillpay:

(i) upto£2500includingVATinrepairsor

(ii) if the boiler or central heating isunecomical for repair we will payup to 80% of its current value(maximum£3000includingVAT)forareplacement.

D2.3.2 If your boiler is 8 years old orgreater but less than 15 yearsold,wewillpayuptoamaximumaggregate contribution of upto £500.00 including VAT for areplacementorrepairoftheBoilerandCentralHeatingSystem.

D2.3.3 If you are unable to confirm theageoftheboilerwewillpayuptoamaximumaggregatecontributionof£500.00includingVATtowardsareplacementorrepairoftheBoilerandCentralHeatingSystem.

D2.3.4 YourPlanincludesanannualboilerservice which will be arrangedin accordance to your existingservicingrecords(proofrequired).

IMPORTANT

D2.4 If any pre-existing conditions are foundandconfirmedbyyourengineeratthetimeof first service or your previous service,thesewillneedtorectifiedatyourowncostand expense. Proof and/or evidence oftheserepairs/replacementswillberequiredbeforeyourplancanbecomeactive.

D2.5 YourBoilerandCentralHeatingCoverwillnot be effective until the first service hastakenplaceandanyrepairsnotedinD2.3havebeencompletedatyourowncost.

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F What Your Plan Does NOT IncludeF1 YourPlanparticularlyexcludesthefollowing:

F2 HOME APPLIANCES EXCLUDED

F2.1 AnyHomeAppliancewithout a currentand authentic CE Mark or currentmanufacturer’s CE Certificate in force.AnyHomeAppliance,BoilerandCentralHeatingprivately imported fromoutsideoftheEUandnotoriginallysuppliedviathemanufacturer’sEUauthoriseddealer.

F2.2 Any Home Appliance inaccuratelydescribedbyyouwithinyourApplicationoronYourPlanSchedule.

F2.3 Anyapplianceolderthan10yearsoranyboilerolderthan15yearsfromthedateof manufacture even if this age limit isreachedduringthePeriodofYourPlan.

F2.4 The failure of your Home Appliance tooperate due to the withdrawal of anyservicebyathirdpartyprovider.

F2.5 AnyHomeAppliancewhichatanytimeisdamaged,lost,stolenorsubjecttofireorflood.

F2.6 Any Home Appliance used within abusinessorforabusinesspurpose.

F2.7 Any plug-in Home Appliance with anelectricalpowerconsumption inexcessof3,000Wattsoranycookerorrangeinexcessof7,500Watts.

F2.8 AnyHomeAppliancewhichisnotownedbyyoupersonally.

F2.9 Any Home Appliance which is leased,hiredorrented.

F2.10AnyHomeAppliancemodifiedfromthemanufacturer’soriginalspecification.

F2.11AnyHomeAppliancewhereyouaretheowner,proprietorordirectorofaHomeApplianceretailortradesalesbusiness,auctionhouse, repairer, leasing,hireorrentalcompany.

F2.12Theplandoesnotincludeanycostsfordelivery, installation or disposal of anyoldappliances.

Note: If after Your Plan is established any of the above circumstances come to light, unless we have made special provision which is noted on Your Plan Schedule, Your Plan will be cancelled and all charges refunded less any previously authorised Repair Costs, Service Check costs and the Cancellation Fee.

F3 PARTS EXCLUDED

F3.1 Exterior trim and fittings, glass panels,batteries,fuses,bulbs,LED’s,paintwork.

F3.2 Any service parts periodically replacedduring themanufacturer’s recommendedservicing of the Home Appliance, Boilerand Central Heating (as listed in yourmanufacturer’s handbook / serviceschedule) unless authorised within thecosts of a valid repair (at our discretion)providingtheHomeAppliance,BoilerandCentralHeatingisnotwithin30daysofitsnextscheduledservice.

F3.3 All non-mechanical and non-electricalparts. Such as pipes, connectors andhoses,doors,sealsanddoorhinges.Anywashing machine drum spiders and/orcages.(notacompletelist).

F3.4 AnyPartparticularlyexcludedfromYourPlan.

F3.5 Parts which have not suffered aBreakdown.Partswhicharewornoutandat the end of their serviceable life. Partswhich are seized or corroded. Damageduetowateringress.

F3.6 TherepairorreplacementofanyPartnotauthorisedbyus.

F3.7 The repair or replacement of any Partwhere you (or your own repairer) havedenied us the right to have that PartexaminedbyanAuthorisedRepairer.

F3.8 Damage and/or Contamination to yourHomeAppliance,BoilerandCentralHeatingbyforeignobjectsorUnexpectedObjects.

F3.9 Any items retro-fitted to your HomeAppliance after the date of manufactureotherthanaspartofarepaircoveredbyYourPlan.

F3.10Any Part damaged due to it beingdropped,forcedorusedincorrectly.

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F3.11Parts which fail to operate correctly or aredamaged due to incorrect installation otherthanaspartofarepaircoveredbyYourPlan.

F3.12The Breakdown of your Home Appliancewith inherent, common and regularlyoccurring manufacturing defects or faultswhich are well publicised (such as via aGoogle Internetsearchorpresscomment)togetherwithanyPartrequiringreplacementdue to it being up-dated, superseded, re-designedorrecalledbythemanufacturer.

F3.13Any Part which has suffered aBreakdownduetoalackoforincorrectroutineservicing,previous repair attempts, negligence,neglect,misuse,damage,theftorattemptedtheft,accidentoranyPartnotreportedatthetimeofrepair.

F3.14 Partscoveredbyanyotherplan,warranty,insurance, guarantee or goodwill offer ofsettlement.

F3.15 Damagecausedbyblockage(eglimescale/ fooddebris)unlessotherwisedeterminedtobeContaminationbyanExpectedObject.

F3.16CleaningoftheHomeApplianceorPartsoftheHomeAppliance.

F3.17 Curved and designer radiators, taps,underfloor heating and any speciallyrequired parts for the system, electricalelements in radiators, shower units theirpartsandorpumps,drainsandwastewaterpipes,separategashotwatertanks,steelorironpipes,anypartofyourcentralheatingwhich supplies your swimming pool, LPG,Solidfueloroilfuelledboilers,backboilersor dual-purpose boilers, gas fires, solarpanels, green and/or renewable energysystems.

F3.18 Anyfloorstanding,Alpha,RavenHeatandSonyDuvalBoilers.

F3.19 Anyapplianceand/orboiler found tohavesuffered damage due to being operatedin a failing condition as confirmed by theengineer.

F3.20Anypartwhichwaswithinthelast12monthshas been the subject of a previous repairattempt,attemptedrepairordocumentedasadvisedinneedofrepair.

F4 REPORTS BY AUTHORISED REPAIRERS

F4.1 Any Repair Cost which an AuthorisedRepairerconfirmsisduetoanyoftheabove.

F4.2 Any Repair Cost which an AuthorisedRepairer confirmsmore than likely existedonorbeforeYourPlanStartDate. In such

caseswereservetherighttore-chargethecostofanycallouttoyourHomeAppliance,BoilerandCentralHeating.

F5 MISCELLANEOUS ITEMS EXCLUDED

F5.1 IfatanytimeduringthePeriodofYourPlanweuseourdiscretion toauthorisearepaironagoodwillbasiswhichwouldotherwisehave been excluded then this does notsetanyprecedentanddoesnotmeanwewillnecessarilyauthoriseanysimilar futurerepairs.

F5.2 Any liability for damage to property, lossof earnings, out of pocket expenses oranyother losscauseddirectlyor indirectlybyanyAuthorisedRepaireror inanyothereventgiving rise toa repair requestunderthetermsofYourPlan.

F5.3 Anyliabilitycauseddirectlyorindirectlybywar,riotoranysimilareventorbyvandalism,theft or attempted theft from the HomeAppliance, Boiler and Central Heating orbybadweathersuchas lightning,windorflood.

F5.4 Salvage, storage or disposal -We acceptnoresponsibilityor liability for thesalvage,storageordisposalofyourHomeAppliance,BoilerandCentralHeatingeorofanyPartorpartunderanyevent.

F5.5 ThisPlandoesnotincludethecostoffittingmultiple Parts, or Parts recommended forreplacementasgoodengineeringpracticeand in such cases we may exercise ourdiscretionandusuallyonlypaytheaveragecost of all Parts andLabour (RepairCost)requested. If you request a repair formultipleappliancesatanyonetimewemay,at ourdiscretion, average the total cost oftherepair.

F5.6 Anydeliveryorinstallationcosts.

F6 MISCELLANEOUS EXCLUSIONS

F6.1 Theboilerwillnotbereplacedwithinthefirst6monthsoftheplanstartdate.

F6.2 Damagecausedbysludgeorotherdebris.Theappliancewillnotbereplacedwithinthefirst3monthsoftheplanstartdate.

F6.3 Replacement of Inhibitor (unless we haveremoveditforarepair).

F6.4 Any leak from internal pipework that isnot made easily accessible prior to ourengineer’sattendance.

F6.5 Damagecausedbychangesin,orproblemsof,thesupplyofyourgas,waterorelectricityasassessedbytheengineer.

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G Repairs Procedure G1 This section sets out (in order) what you should

doifyoususpectyourHomeApplianceneedsourattention,asfollows:

G1.1 IMPORTANT-YoushouldstopusingyourHomeApplianceimmediatelyifyoubecomeawarethatthereisawarninglightorbuzzerindicating a fault. You should also stop ifthere is any other indication such as anunusual vibration or noise, leaking water,gasorsteam.Thesesymptomsmayindicatea fault, but is not proof of the Breakdownof any Part (as defined) within the termsof Your Plan. In such cases, isolate theappliancefromanyelectricitywaterorgassupply. If you aggravate any Breakdowncausingfurtherdamage,wemaynotsettletheRepairCostinfulloratall.

G1.2 IfyoubelievethatanyfaultmaybecomethesubjectofarepairunderthetermsofYourPlan (even if youarenotsure)youshouldreportthefaulttousassoonaspracticable.AnyfailuretonotifyusaboutanysuspectedBreakdown within 7 days (without goodreason) may result in any subsequentrequestforrepairsbeingrejected.

G1.3 No repair work should commencebefore we have approved it and issueda Repair Number. Should you decide togive permission to your own repairer tocommenceorcompleterepairwork,withouta Repair Number being obtained, we willnot meet your Repair Cost because youhavedeniedusourrighttofullyinvestigateyour request and/or inspect your HomeApplianceanddetermineanyfaults.

G1.4 Before we authorise any repair, we maydecide to instruct an Authorised Repairerto inspect your Home Appliance orany Part together with any appropriatedocumentation.WhenthisrightisexercisedweshallhavenoliabilityforanylosstoyouorarisingfromanydelayyourRepairermayhaveincommencingrepairs.Wemayalsore-charge the cost of any attempted andfailed inspection of your Home ApplianceduetoyourRepairerfailingtopresentyourHomeAppliance at a previously arrangedtimeanddate.

G1.5 We may (at our own cost) transportyour Home Appliance or any Part to anAuthorised Repairer of our own choice inordertoaffectrepairs.

G2 Please log your request via ourwebsite atwww.warrantywise.co.uk/appliance or telephone ourRepairs Office on: 0800 054 2171 Our RepairsOfficehoursare9amto5pm,MondaytoFriday.

G3 Werequirethatyoucontactusfirst,andpreferthatyouuseourAuthorisedRepairer.

G3.1 Youcanappoint yourown repairer andinthiseventyoumustmakesuretheyareVAT registered and that they follow theRepairsProceduresetoutasfollows:

G4 Whenyoudecidetoappointyourownrepaireryouaccept thatwemaycorrespondwith yourrepairer directly on your behalf in relation torepairsunderYourPlan.

G5 Wewillaskyou(oryourrepairer)toprovidethefollowinginformation:

G5.1 Your Plan number (found on the PlanSchedule)andyournameandaddress,

G5.2 YourHomeApplianceserialnumber,

G5.3 DetailsoftheParttheybelieveisatfault,

G5.4 ThetimeanddatethePartfailed,

G5.5 APartsandLabourestimateforthetotalcostofrepairs,

G5.6 Any photographic evidence to assistassessmentofthefault/Parts

G6 Wewillthenconfirm:

G6.1 ThatthePartisincludedwithinthetermsofYourPlanandwhetherweexerciseourdiscretionandauthorisetheRepairCostandissueaRepairNumberor,

G6.2 WhetherwerequireyourHomeAppliancetobeexamined (atourexpense)byanAuthorised Repairer prior to us makinganyfirmdecisionor,

G6.3 If we prefer to transport your HomeAppliance,oraPart(atourexpense)toanAuthorisedRepairerofourchoiceor,

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G7 Diagnostics and Dismantling - It is your ownresponsibility to authorise any preliminarydiagnostics together with the dismantling ofany Part of your Home Appliance as may berequired for an accurate determination of anyPartBreakdowntobemade.YourPlanwillonlypay forsuchdiagnosticanddismantlingwork,if reasonable and if assessed by us as beingwithin the cost of a valid repair, otherwise allsuchworkisatyourownriskandexpense.

G7.1 If your Home Appliance is integratedintoor formspartofapieceof furnitureorunit(s) thatneedsdismantlingtogainaccess to repair your Home Appliancethen it isyour responsibility toauthorise(atyourownexpense)anysuchworkinordertoallowourAuthorisedRepairertogainaccesstoyourHomeAppliancetorepairit.(Ifindoubt,pleasecheckwithusbeforeagreeingtoanysuchwork).

G8 OncewehaveauthorisedTheRepairCostwithintheLevelofYourPlan,pleaseensurethatyourrepairerdoesthefollowing:

G8.1 Makes a note of the Repair Numberissuedbyus,and

G8.2 Completes the repair to your ownsatisfaction and provides you withtheir Repairer’s VAT invoice made outto Appliance Warranty Limited, TheRocket Centre, Unit 3, Trident Way,Blackburn,BB13NU.

G8.3 YourRepairershouldincludetheRepairNumber, the Home Appliance serialnumberandYourPlannumber.

Note: We may require payments due from you before we authorise any Repair Cost – see General Conditions H6 and H7.

G9 We will not validate any repair and issuepaymentagainsttheRepairCostuntilwehave:

G9.1 confirmedtheBreakdownofaPartwithinthetermsandconditionsofYourPlan,

G9.2 received a copy of your repairer’s VATinvoicemadeouttoApplianceWarrantyLimited, The Rocket Centre, Unit 3,Trident Way, Blackburn, BB1 3NU. (IfyoudonotprovideaRepairer’s invoiceaddressed tous,wewill notbeable toreimburseyoutheVATamount),

G9.3 receivedcopiesofanyothersupportingdocumentationwemayhaverequested.

G10 If you have not provided all requestedinformationwithin30days,your repair requestwill notbeauthorised.After such time,wewillreview the reason for the delay and decide,within ourdiscretion,whether or not to acceptyourrepairrequest.

G11 Wemaydeclineyourrepairrequestandprovideour reasons why your request does not meetwiththetermsandconditionsofYourPlan.

G12 PROTECTION AGAINST FRAUD-Inordertoprotect ourselves against fraudulent requests,wemayfromtimetotime,carryoutmoredetailedchecksandinvestigationswhichmaydelayourauthorisationprocess.Weapologise ifyouareinnocentandaskyoutobepatientandcomplywithourrequestsforfurtherinformation.WewillnotbeliableforanylossoftheuseofyourHomeApplianceorotherexpenses,butdoapologiseforanyinconveniencethismaycause.

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H General ConditionsH1 The followingconditionsapply toallsectionsof

YourPlan:

H2 DUTY OF CARE - You have a duty of careto look after your Home Appliance and carryout the preventative checks and maintenancerecommendedbytheHomeAppliancemanufacturerwithin the ServicingHandbook and to use andoperatetheHomeApplianceasdirected.

H3 REPAIR PROCEDURE

H3.1 We prefer that you use our AuthorisedRepairer.

H3.2 Inanyothercaseweexpectyoutofollowourrepairsprocedure.Anyfailuretodosomayresultinadeclinedecisionandnon-paymentofyourrepair.

Pleasetelephone08000542171oremailappliancerepairs@warrantywise.co.ukifyouneedanyhelporadvice.

H4 PLAN TRANSFER -YourPlanisnottransferableinanyway.

H5 CONTINUOUS AUTHORITY OF CHARGES AND PAYMENTS - You agree to authoriseApplianceWarrantyLimitedtotaketheamountsshown on Your Plan Schedule by credit card,debitcard,standingorderordirectdebitasandwhendueanduponrenewalbyyourcontinuousauthority.Wedonotkeepyourpaymentdetailswithin Appliance Warranty Limited computersystems,weprocessyourpaymentsviaasecureoutsourcedagency.Thisauthoritywill remain inforceuntilyoucancelitoruntilexpiry.

H5.1 Our charges and payments are variableand dependent upon the number ofappliances covered and cost of repairrequestshandled.

H5.2 YoumustpayallourchargesinfullamountandatthetimesagreedforthePeriodofYourPlan,otherwiseYourPlanwillnotbevalidandallcoverwillceaseimmediatelywithout return of anypayments youmayhave made up to that date and withoutthesettlementofanyRepairCostyoumayhaverequested.

H5.3 PAY AS YOU GO OPTION - When yourequestthePayAsYouGoOptionitwillbeforaperiodof12monthswiththefullcostpayable over monthly instalments. Afteryou havemade the 3rd of yourmonthlyinstalmentsyouhavethe‘option’to:

H5.3.1 change to a monthly paymentplan in which case the monthlypaymentlevelsapplicabletothatplantypewillapply,or

H5.3.2 make a single final payment(completing the payments foryour12monthplan),

H5.3.3 cancel Your Plan in which caseGeneralConditionH9.5willapply.

H5.4 Wereservetheright,atourdiscretion,tovarytheamountofyourpaymentsorthecost of Your Plan at any timeby givingyou30daysnoticeinwriting.

Note: To elect to adopt option H5.3.2 or H5.3.3 please email or write to us after making your 3rd payment but before making your 4th payment, otherwise we will automatically continue monthly payments for your plan.

H5.5 Afteryouhavehelda12month(orlonger)planwithusyoucanrenewitonamonth-by-monthbasis.

H6 PAYMENT OF REPAIR COST-YouwillhavetopayusdirectlyforthetotalofallRepairCostsforanyrepairspriortoYourPlanbecomingeffectiveandpriortoourissueofYourPlanSchedule,oratanytimeaftertheexpiryofYourPlan.

H6.1 We will endeavour to settle the RepairCost for any validated repair subject tothe terms and conditions of Your Plan,within7days.

H6.2 If you are usinganAuthorisedRepairerwe will settle the Repair Cost directly,butyouwillhavetosettleanyothercostsoutsideofthissum.

H7 Where you are payingmonthly for your HomeAppliancePlan(PayasYouGoOption)andyoumakearepairrequestduringyourplanwemayat our discretion require you tomake a singlefinalpayment(completingthepaymentsforyour12monthplan).

H8 PLAN RENEWAL-YouagreetousautomaticallyrenewingYourPlan,withinourdiscretion,underour then current terms andwewill inform youin writing or by email of any changes to ourchargesortermsandconditions.

H8.1 If you decide you do not wish to renewyoushouldcontactuswithin14daysafterreceiving your renewal notification, YourPlanwillnotberenewedandwewillrefundanynewpaymentsmade.IfyoudonothingYour Plan will then become effective 14daysafter you receive itbut your right tocancelsetoutbelowwillapply.

H9 CANCELLATION BY YOU WITHIN CANCELLATION PERIOD - If you decide thatyoudonotwantYourPlan,confirmyourrequestin writing or by email to applianceadmin@warrantywise.co.ukquotingYourPlanreferencenumber and your security password, ensuringthat they reachuswithin30daysofYourPlanStartDate.Theconsequenceswillbeasfollows:

H9.1 Provided you have not requested wemeetanyRepairCost,YourPlanwillbecancelledandyourpaymentsrefundedinfullwithoutanydeduction,

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H9.1.1 in circumstances where you havecancelledYourPlanupto14daysafter the Plan Start Date and youhave requested that we meet aRepair Cost, and/or where suchRepair Cost has not been paid,Your Plan will be cancelled andyour payments refunded afterdeducting a proportion of yourpayments calculated on a dailybasisuptothedateofcancellation,or where we have authorised orpaid any Repair Cost cancellationiswithoutanyrefund.

H9.1.2 in circumstances where you havecancelled Your Plan from 15 to30 days after the Plan Start Dateand you have already requestedthat we meet a Repair Cost,and/or where such Repair Costhas not been authorised, YourPlan will be cancelled and yourpaymentsrefundedafterdeductingthe Cancellation Fee and anyAuthorised Repairer costs wehave incurred, or where we haveauthorisedorpaidanyRepairCostcancellationiswithoutanyrefund.

H9.2 CANCELLATION BY YOU OUTSIDE CANCELLATION PERIOD - If at any timeafterYourPlanStartdate,youdecidethatyoudonotwantYourPlan,confirmyourrequestin writing or by email to applianceadmin@warrantywise.co.uk quoting Your Planreference number and your securitypassword.YourPlanwillbecancelledfromthedatewereceiveyourrequest.Therewillbenorefundofanypayments.

H9.3 CANCELLATION BY YOU – RETAILER PLAN - In such circumstanceswhere youhavepurchasedYourPlanfromaretailerorhadYourPlansuppliedbyaretailerwithinthecostofanyAppliance,confirmyourrequestin writing or by email to applianceadmin@warrantywise.co.uk quoting Your Planreference number and your securitypassword.YourPlanwillbecancelledfromthedatewereceiveyourrequest.Therewillbenorefundofanypayments.

H9.4 RESIDUAL VALUE - Where you havepurchased Your Plan from a retailer orhadYourPlansuppliedbya retailerwithinthecostofanyAppliance thenYourPlan’sresidualvalueis£1.00

H9.5 Cancellation by you is in full and finalsettlement of any obligations ApplianceWarranty Limited may have towards youunderthetermsofYourPlan.

H9.6 CANCELLATION BY US - We may cancel YourPlanatanytimebygivingyou30daysnoticeandbyrefundingyouthebalanceofany unexpired value of Your Plan withoutfurtherdeduction.

H9.7 WewillcancelYourPlanimmediatelywithout

rebateorrefundofpaymentsandwithoutfurthernotice:

H9.7.1 if you change your address tolive outside of theGeographicalLimitsor

H9.7.2 ifyou,orsomeoneauthorised toactonyourbehalf,havemadeanydishonest, false or exaggeratedstatement or declaration to usin order to obtain Your Plan orin order to satisfy our repair orserviceconditionsor

H9.7.3 ifyoufailtopayyourpaymentsinfullamountasandwhenagreed,

H9.7.4 Foul or abusive language to ourstaff and or engineers – We allhavetherighttoworkinasafeandabuse-free environment and willnot tolerate any such behaviourfrom any customer under anycircumstances. The use ofthreats or abusive language iscompletely unnecessary. Thedetails may be logged with thelocalpolice ifnecessaryandweremind you that it is a criminaloffencetoabuseanyoneeitherinwrittenorverbalform.

H9.7.5 If you fail to provide uswith theinformation we have requestedthat is directly relevant to planrepairrequestunderthetermsoftheplan.

H9.8 In all cases we will cancel Your Plan bysending you notice in writing (by Email, orPost.

H10 CANCELLATION CHARGES - Youmayincuracancellation charge if we have conducted anytype of service, repairs or replacement to anyof your Appliance, Boiler or Central HeatingSystems. Charges may be levied at the costincurred by Appliance Warranty Limited or asfollows(whicheverishigher):

H10.1Foranyfirstsinglevisit (suchasservice,calloutorassessmentoffault)£70.00incvat

H10.2Foranysecondaryvisit,repair,installation,replacement£100.00

H11 YOUR INFORMATION - You should havedeclared all relevant information thatmay haveaffected our decision to accept any HomeApplianceontoYourPlan.ItisimportantthatyoucheckYourPlanScheduletoensurewehavethecorrect details. In particular, you should checkthat your Home Appliance’s make, model andserialnumberareaccuratelydescribedonYourPlan Schedule. You should have answered ourpreliminary questions accurately and declaredanyknownfaultswithyourHomeAppliancepriorto taking out Your Plan. Failure to convey thecorrect information at the time that you appliedmayinvalidateYourPlan.

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J1 PROVISION - Your Home Appliance Repair& Service Plan (Your Plan) is provided andadministered by Appliance Warranty Limited(trading as Appliance Warranty) registeredoffice:TheRocketCentre,Unit3,TridentWay,Blackburn,BB13NU.

J2 PLAN SCHEDULE - Your Plan Scheduleconfirms our acceptance of your ApplicationandisthebasisofthecontractandformspartofYourPlan.Pleasecheckthattheinformationyou have declared to us is correct and thatitmeetswith your requirements. If it doesnot,please contact us as soon as possible (andin any case within 30 days of issue) in order

to make any applicable alterations. If you failto provide us with the correct information wemayeitherrequireadditionalpaymentsandanAdministrationFeeorevencancelYourPlan.

J3 PRINT COPY OF YOUR PLAN - These areavailable in booklet and PDF format and canbe downloaded from our website at www.appliancewarranty.co.uk. If you require alargeprintpapercopyofYourPlan termsandconditions,pleasecontactusatanytimeandwewillarrangethis.

J4 DATA PROTECTION - Appliance WarrantyLimited is a trading name of Warrantywise

J Home Warranty Plan

H12 You should also ‘double check’ your HomeAppliance’s previous servicing complies withourrequirementsundersectionH2. IfwehaverequestedafurtherServiceCheck,youshouldco-operate fullywithourrequest. Ifanyof theaboveinformationisincorrectYourPlanmaynotbevalid.

H13 FRAUD - If we have reason to believe thatyou or someone authorised to act on yourbehalf, have made any dishonest, false orexaggerated statements or declarations inorder to obtain Your Plan or to try and obtainany Repair Cost(s) then we will suspend anyrepairauthorisationuntilourFraudInvestigationTeamhascompleted their investigation.Within30dayswewillsendyouourfinalresponseoradviseyouwhenwillbeinapositiontoprovidesucharesponse.YourPlanmaybecancelled,norefundorrepairsettlementswillbemadeandthematterreportedtotheauthorities.

H14 VALUE ADDED TAX-ValueAddedTax(VAT)willbecalculatedatthecurrentrateapplicableat the time of charge or time of repair. If youdonotsupplyuswithaRepairer’sVATreceiptdisplayingthenameandaddressofApplianceWarrantyLimited,wewillnotbelegallyabletoreimburse you the VAT element of the RepairCost.

H15 VARIATION -OnanyrenewalofYourPlanwemay vary any of these terms and conditionswhichwedrawtoyourattention.Thesemaybeinorderto:

H15.1 improvetheLevelofYourPlanprovided,

H15.2complywithanynewlawsorregulations,

H15.3correctanytextorformattingerrors,

H15.4clarifythescopeofYourPlan

H15.5The updated terms and conditions willtakeeffectfromthedateofsuchrenewal.

H16 REASONABLE TIME SCALES - We will carry outanyrepairsorvisitsyourentitledtowithinareasonabletimeasfarasispracticable.Wewillinform you of anticipated timescales and anypredictabledelays.

H17 CHANGE IN CIRCUMSTANCES - You mustinformusbeforeanyofthefollowingchanges:

H17.1Youaregoingtomovehomepermanently;

H17.2Youchangeyourboilerorappliance

H17.3Someoneotherthanyourfamilyisgoingtoliveinyourhome

H17.4Yourhomeisgoingtobeunoccupiedformorethan30daysinarow.

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Limited,acompanyregistered inEnglandandWales No. 10139092 at 5 Petre court, PetreRoad, Clayton-le-Moors, Lancashire, BB5 5HYand is part of Wise Group Holdings Limited,CompanyNo.10613336.WiseGroupHoldingsLimited (WGHL) is registered under the DataProtection Act, we are the Data Controller.WGHL will process your data to provide thecoverdetailed inYourPlan.Wewillpassyourdata to selected third parties specifically forthem to provide the services detailed in YourPlan.AnythirdpartieswillnotbepermittedtouseyourdataforanyotherpurposeotherthantoprovidetheservicesandshallbecontractedtodeletethedataafterprovisionoftheserviceunderYourPlan.

J4.1 RIGHT TO ACCESS - You are the onlypersonauthorisedtomakerepresentationsdirectly to WGHL about Your Plan. Ifyou require any other person to enquireon your behalf including receiving anyvalidatedrepairpaymentswewillrequireyourspecificpriorauthorisationinwritingunless such persons quote Your Plannumber and security password or isconfirmed by you as a Repairer actingon your behalf.Wemaypass your datato any associated company for the solepurpose of providing the services andbenefitswithinYourPlan. Ifatany time,your information is to be transferred tocountriesthatdonothavestringentdataprotection laws, the Data Controller willseekassurancefromthatpartyastothesecuritysurroundingthehandlingofyourpersonaldatabeforetheyproceed.Yourpersonaldatamayalsobepassedtoanyrelevant regulator or dispute resolutionprovider and be used to prevent crime.Wemayalsouseyourdatafortrainingandtestingpurposes.

J4.2 RIGHT TO RECTIFICATION - You canaskusforacopyofyourpersonaldetailsheld on our files and to correct anyinaccuracies. To improve our servicesandfortrainingpurposes,wemayrecordourcommunicationswithyou.

J4.3 RIGHT TO BE FORGOTTEN-Youhavethe right to be forgotten and you maychoosetoexercisethisrightatanytimeunder the EU General Data ProtectionRegulation (GDPR) Article 17. We willprocessanysuchrequestwithoutunduedelayandwewillinformanythirdpartiesoftherequest.

J4.4 MARKETING-YourdetailsmaybeusedbyWGHLformarketingpurposesandtoinformyouofotherproductsandservices

wethinkmaybeofinteresttoyou.Wemaydisclose your information to companieswithinWGHLforthesepurposes.Weandour agents (if applicable) may contactyou by mail, telephone or email. If youdonotwantyourdatatobeusedbyusfor marketing purposes and you havenot already notified us, please writeto the Data Protection Administratorat: Wise Group Holdings Limited, TheRocket Centre, Unit 3, Trident Way,Blackburn, BB1 3NU,or email dpa@warrantywise.co.uk

J5 EXCLUSION OF THIRD PARTY RIGHTS-YourPlan is solely for the benefit of you (the Planholder)andanypermittedtransfereewhichweallowinourdiscretion.Nobodyotherthanyou,can benefit from this agreement. Your planwillonlycoveryourproperty ifusedfornormalday livingpurposes (fully occupied), includinghome office, however excluding commercialproperties. No rights or benefits will be givento any other third party under Your Plan. Theprovisions of the Contracts (Rights of ThirdParties)Act1999donotapply.

J6 NOTICES-AllnoticesrequiredtobegivenshallbebyEmail,Post,SpecialorRecordedDelivery;

J6.1 from WGHL or Appliance WarrantyLimitedtoyou,atyourlastknownhomeoremailaddressand,

J6.2 from you to us, at WGHL or ApplianceWarrantyLimited,TheRocketCentre,Unit3, TridentWay,Blackburn,BB13NU, or anyemailaddressnotedwithinYourPlan.

J6.3 Allnoticesshallbedeemedtohavebeenreceivedwhen, in the normal course oftransmission,thenoticewouldhavebeendelivered.

J7 LANGUAGE - All Plan documents and allcommunications with you about Your Plan willbeinEnglish.Nootherlanguagewillbeused.

J8 STATUTORY RIGHTS AND REGULATION-ThisisaHomeAppliancePlanandissubjecttoEnglishLaw.Nothing in these termsandconditionswillreduceoraffectyourstatutoryrights.ForfurtherinformationaboutyourStatutoryRightsyoucancontact yourLocalAuthorityTradingStandardsDepartment or Citizens Advice Bureau. YourPlan is not regulated by the Financial ConductAuthority,FinancialOmbudsman,ortheFinancialServicesCompensationScheme.

J9 TERMINOLOGY-Wordsusedmaybe‘definedterms’withspecificmeaningsparticulartoYourPlan. Please see the Definitions section withinYourPlan.

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K How to Contact UsK1 ADMINISTRATION QUERIES - Firstly, if you

haveanyquestionsregardinganyalterationstoYourPlanSchedule,pleasecontactApplianceWarranty Limited by telephoning (0800 0542172), or you can email:applianceadmin@warrantywise.co.uk. Your query should bedealtwitheitherwhileyouareonthephoneorbyreturnofpostorbyemail.

K2 AUTHORISED PAYMENT QUERIES - If yourequireanexplanationofanyauthorisedRepairCost please telephone (0800 054 2173) andspeak to theCustomer ServicesDepartment.Your query should be dealt with either whileyouareonthephoneorbyreturnofpostorbyemail,within5workingdays.

K3 REVIEW REGARDING DECLINE DECISIONS-Ifyouareunhappywithhowwehaveexercisedour discretion in relation to any declinedecisionandwishtorequestafurtherreviewyou need to do so in writing within 30 daysto: Customer Services, Appliance WarrantyLimited, The Rocket Centre, Unit 3, TridentWay, Blackburn, BB1 3NU, or by email to:customerservices@warrantywise.co.uk.Yourquery should be acknowledged by return ofpostorbyemailandansweredwithin5workingdays.

Note: Please do not phone, if you wish to have any decline decision reviewed by our Management Team as we will only advise you to write in via email or letter as we require full written details. Thank you.

K4 CONTACTING ANTHEA TURNER - Anthea Turner, who has been instrumental in itsinception and development, believes it tobe theUK’s Best HomeApplianceWarranty.Anthea Turner also acts as final arbiter onbehalfofApplianceWarrantyLimited.Youcanask for your case to be personally reviewedbyAntheaTurnerviaemailat:antheaturner@warrantywise.co.uk.(Yes it really isher).Yourqueryshouldbeacknowledgedbyemailandansweredwithin5workingdays.

Note: Telephone calls may be recorded for quality and training purposes.

private/appliance/v1.3/03/2019Home Warranty Plan

Useful Email Addresses

Sales Departmentappliance@warrantywise.co.uk

Repairs Departmentappliancerepairs@warrantywise.co.uk

Customer Servicescustomerservices@warrantywise.co.uk

Admin Departmentapplianceadmin@warrantywise.co.uk

Anthea Turnerantheaturner@warrantywise.co.uk

Car Warranty Quotesales@warrantywise.co.uk

The ultimate warranty protectiondesigned by me, Anthea Turner

For Repairs or Claims, call us on

0800 054 2171

To book a home warranty, Call us on

0800 054 2170

The Warrantywise name and logo are used under license by Appliance Warranty Ltd a company registered in England and Wales No. 10139092 at The Rocket Centre, 3 Trident Way, Blackburn, BB1 3NU and is part of Wise Group Holdings Limited, Company No. 10613336.

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